Total 33 Others level Customer Service job vacancies in ss2 5qf

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Job Responsibilities: Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice Deal with all general enquiries, explain procedures and make new and follow-up appointments. Check telephone numbers, addresses, email addresses with patients Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Enter requests for home visits and telephone consultations onto the telephone consultation screen, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor. Action repeats prescription requests following the practice guidelines and ensure that they are ready for collection by the patient within 48 hours. Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. Patient notes and correspondence: o Ensure that scanning and read-coding is up to date on a daily basis. Scanning must be double checked before being read-coded. Once letters are summarised on patients computerised medical records, they must be cross shredded. o Ensure that all recent correspondence is available when patients are seen. o Enter patient information onto their electronic records as required. Update telephone numbers and email addresses; liaise with secretaries for update of addresses. Update medical records as required. Premises: o Open up premises at the start of the day. De-activate alarm and make all necessary preparations to receive patients. o When last to leave at the end of the day, ensure that the building is totally secured, radiators, fans and internal lights are turned off and the alarm activated. Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety and Infection Prevention and Control: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy and Infection Prevention and Control Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non- judgemental and respects their circumstances, feelings, priorities and rights.

Landmarc Support Services, a leading provider of facilities management for the Ministry of Defence, are entrusted with the responsibility of maintaining and managing the Training Area and Ranges across the UK ensuring they are safe and fit for purpose for military training exercises.

We are currently seeking a dynamic and knowledgeable Team Manager (Ranges), this exciting role is about more than just management; it's about making a tangible impact on the operational success of training environments critical for our armed forces. In this position, you will directly contribute to the readiness and efficacy of military personnel, all while fostering a safe and robust training setting.

This role covers both:

Bovington Training Area (BH20 6JA)

Lulworth Ranges (BH20 5QF)

Package Description

Landmarc will provide you with a competitive salary; in addition to this, we also offer the following main benefits, amongst many others:

Pension

Landmarc offers all employees an opportunity to join our company stakeholder pension scheme, whereby the company will contribute up to 8% of the employee’s salary.

Holiday

Employees are entitled to 25 days’ pro rata during each year of employment plus public holidays. Three extra discretionary days added to our annual leave allowances at Christmas.

Annual leave allowance will increase in recognition of your continued service.

Holiday purchase – purchase up to 10 more days’ holiday to use throughout the year.

Other benefits

Edenred – employee savings scheme

Annual salary review, in consultation with the recognised Trade Unions

Life assurance insured for three times your annual salary, to help the loved ones

Reimbursement of professional fees and on-going training

Health Cash Plan – All employees can join. You can also add up to four children under the age of 24 to your policy

Family friendly policy

Sick pay - After 6 months of service

* Application updates may be sent to you via email, please ensure you check your emails regularly. Please note, some emails may arrive in your junk mail folder

Main Responsibilities

Line manage a multi disciplinary team

Oversee the management of the day to day workloads to ensure that work orders, PPM’s and range documentation are completed to the necessary standard and on time.

Conduct routine inspections to identify maintenance tasks and ensure training areas are fit for purpose

Oversee the use of resources and equipment (plant, vehicles etc.)

Manage the production of risk assessments and method statements for various tasks as required.

Oversee the management of usage and bids, as well as carry out routine inspections to identify any maintenance tasks.

Support with the management of any bought in services or contractors.

Identify best practice and promote continuous improvement in line with legislation, industry standards, contract requirements, environmental best practice and compliance

Handover/ take back of facilities with service users including providing information on ‘maximising’ the use of the facility and camp.

The Ideal Candidate

What you know

Knowledge of management theories and techniques and proven people management experience.

Knowledge of Health & Safety, Training Area and Facilities Management systems, such as CoSHH, manual handling, risk assessments and safe systems of work to IOSH Managing Safely level.

Knowledge of military stores accounting and waste management, range assignment instructions, range standing orders and JSPs.

Knowledge of Environmental legislation and compliance gained through IEMA, other National General Certificates, or relevant experience.

Understanding of Key Performance Indicators (KPIs) and contractual requirements.

Experience of communicating with customers.

Knowledge of workload scheduling and work order processes, preferably in a multi- tasking environment.

What you can do

Highly developed people management skills including providing feedback (both positive and constructive) to ensure teams are motivated and engaged.

Plan and deliver service requirements to tight deadlines and appropriate quality standards

Scrutinise and prioritise all necessary purchases and manage budgets to best advantage

Communicate clearly with people at all levels

Drive continuous improvement, including maintaining your own up to date knowledge of essential operating systems and industry standards

Performance manage individuals, teams and outputs by utilising appraisal processes and other management tools.

Good general IT skills and a working knowledge of relevant MS packages.

Please find an attached Role Profile for further details of this job below.

If you are viewing this advert from an outside job board please visit our Careers Hub website to review the attachment - https://careersearch.landmarcsolutions.com/

About The Company

Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.

By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.

We're recruiting dedicated and compassionate Care Workers to join our Specialist Services Team to provide care to our clients in and around the Southend area on Night shifts.

You'll be providing care and support to clients who have a range of needs which may include:

- Tetraplegia

- Skeletal disorders

- Brain Injury

- Epilepsy

- Tracheostomy

- Autism & Challenging Behaviour

- Pressure sores & treatment

- Feeding assistance

- Bowel Management

- Personal Care

- Medication Management

Shift pattern: for night work 7pm to 7am covering Monday, Tuesday, Wednesday and Sundays

We have new clients to support all the time, so if you are looking for regular and consistent work either days or nights in the Southend area and are flexible to work some weekends, please apply.

We provide a comprehensive clinical training and induction programme, overseen by professional nurses, to ensure you have the skills and confidence to succeed in your role working as a Care Worker in the Specialist Team. We are looking for people who have excellent people skills, are great communicators and can work effectively in a team as well as independently.

Our benefits include:

- Enhanced bank holiday rates

- Holiday pay and pension scheme

- Free PVG, company mobile phone and uniform provided

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Exclusive discounts to help you get on the road including savings on drivinglessons, fuel, car insurance, car maintenance, cycle hire and much more

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, you will work towards your SVQ and there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Key Requirements:

- Drivers licence and access to a vehicle

- You will be subject to a DBS/PVG check and references

- You must have the Right to Work in the UK

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our vision is A Southend Where All Children Achieve Success. By joining Southend City Council as a Social Worker, you will be key in making our vision a reality for all children. You will be joining a service where we demonstrate with pride that:

• All paths lead back to the child.
• We spend time getting to know each child and their story.
• We do what we say we're going to do.
• We work with the whole family.
• No matter what, we aim to make things better.

You will provide support to work to the highest standard using our model of practice, Restorative Practice, to deliver the vision. You will access a professional social work development offer that has been designed by social workers, whatever stage you are at in your career. You will be given regular restorative supervision and separate supervision focusing on development and evidencing your SWE registration. We want everyone to take the lead in an area of interest for your team, and you will explore this with your line manager.

Your new role

Southend City Council's Fostering Recruitment Team are looking to appoint a permanent, full-time, Social Worker to recruit, train, assess, supervise and support Foster Carers in their role of looking after children and young people.

Cases are capped at 6 Form F.

Ensuing the highest professional standards and a good overall knowledge of relevant children's and fostering legislation, regulations and practice methods. Providing a supportive and efficient service to children, young people, their families and fostering families, ensuring that the needs of children and their parents and carers are professionally assessed.

You will be investigating, evaluating and analysing information on cases, demonstrating clarity of assessment, reliability of information, evidence in conclusions and realistic action plans. As well as this, you will be required to develop practice which takes a holistic view of the individual, locating them in their immediate and extended social circles and having full regard to their overall development needs.

The position is hybrid working, and you will be expected to be on site a minimum of 2 days a week. There will be a face-to-face team meeting every other week on a Tuesday.

If you're interested in this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

An exciting new opportunity has arisen for a Team Administrator to join the Landmarc Team at Lulworth Ranges in Dorset.

We are seeking a professional administrator who has a keen eye for detail who will enjoy working in a small, but dedicated team, to support our thriving facilities management business by providing an exceptional service to Landmarc and our customer.

Are you a detail-oriented professional with a passion for administration? Join us at Landmarc and become an integral part of a team that values your skills and dedication. Apply today and embark on a rewarding career journey.

Permanent Role: Enjoy the stability of a full-time, permanent position with 37 hours per week from Monday to Friday.

Collaborative Team: Work alongside a small but dedicated team committed to excellence in facilities management.

Professional Growth: Be part of a thriving business that values your contributions and supports your career development.

Location: Lulworth Ranges, Lulworth, Wareham, Dorset, BH20 5QF

Package Description

Landmarc will provide you with a competitive salary; in addition to this, we also offer the following main benefits, amongst many others:

Pension

Landmarc offers all employees an opportunity to join our company stakeholder pension scheme, whereby the company will contribute up to 8% of the employee’s salary.

Holiday

Employees are entitled to 25 days’ pro rata during each year of employment plus public holidays. Three extra discretionary days added to our annual leave allowances at Christmas.

Annual leave allowance will increase in recognition of your continued service.

Holiday purchase – purchase up to 10 more days’ holiday to use throughout the year.

Other benefits

Edenred – employee savings scheme

Annual salary review, in consultation with the recognised Trade Unions

Life assurance insured for three times your annual salary, to help the loved ones

Reimbursement of professional fees and on-going training

Health Cash Plan – All employees can join. You can also add up to four children under the age of 24 to your policy

Family friendly policy

Sick pay - After 6 months of service

* Application updates may be sent to you via email, please ensure you check your emails regularly. Please note some emails may arrive in your junk mail folder

Main Responsibilities

• Maintaining document recording for technical services
• Co-ordinate and upload reports to AMS / Maximo
• Data capture and input
• Work orders processing
• Auditing records
• Note-taking during meetings and production of minutes as required
• Answering incoming telephone calls
• Provide cover as required for Reception duties
• Liaise with stakeholders to ensure effective contract delivery
• Provide support for other Administrative roles as required to support the Regional Management team
• Working on other Regional sites where required to assist with meetings to include; Lulworth (primary location of role), Wyke Regis & Exmouth.

The Ideal Candidate

• Excellent Office and Administration skills
• Computer literate with a good understanding of Microsoft packages such as Word, Excel and Outlook
• Experience of using Computer Aided Facility Management (CAFM) software (desirable)
• Ability to use bespoke and off the shelf software packages
• Good level of numeracy and literacy skills
• Experience of communicating with stakeholders
• Demonstrate proven track record of achieving objectives to set standards
• Ability to follow processes within time constraints
• Applicants must hold a valid UK Driving Licence as travel will be required

Please find an attached Role Profile for further details of this job below.

If you are viewing this advert from an outside job board please visit our Careers Hub website to review the attachment – https://careersearch.landmarcsolutions.com/

About The Company

Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.

By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.

Community Service Co-Ordinator

Location: Penn, Wolverhampton

Pay: £15.00 per hour

Must hold a full UK Driving Licence

Komplex Community are now hiring for a service co-ordinator in the Church Eaton area to provide leadership within the clients home, ensuring that the delivery of care is of high-quality.

You would be supporting a client who has challenging behaviour, mental health and learning disabilities.

The Service Coordinator is responsible for the care delivered, demonstrating critical thinking and skills in the management of clients. You will work collaboratively with the team to meet the needs of clients, supporting the delivery of policy and procedures, leading, coaching and mentoring a small team.

Main Duties included in this role:

• Supervise and manage a small team, Seniors and Support Workers, providing supervision, role development and support. Carry out performance reviews as and when required.
• Undertake return to work interviews with staff following periods of sickness.
• Convene, chair and minute staff meetings for each client staff group.
• Work with the Komplex Nurses and contribute to the identification of training needs for all levels of staff and ensure training reflects developments in the area of care delivery and management.
• Monitor staffing levels in each client package, requesting recruitment intervention as necessary.
• Ensuring all shifts are covered in allocated packages, maintaining full responsibility for the safe coverage of care by appropriately skilled staff.

Specifications we are looking for:

• Ability to drive, have the use of your own vehicle and flexible to travel
• Proven track record of working in a regulated care environment
• Experience of supporting clients with mental health difficulties
• Experience of providing care and support for clients with behaviour that can challenge
• NVQ/QCF Level 3 in care
• Understanding and knowledge of relevant legislation (e.g. CQC fundamental standards, health and safety)
• Excellent communication
• Competent in basic IT
• Commitment to providing and maintaining high standards of care and support
• Enthusiastic and positive

What’s in it for you?

We value all our staff, so we put great emphasis on rewarding our employees every step of the way. This includes:

• Free enhanced DBS.
• Pension scheme.
• Death in service.
• Comprehensive induction course at our head office in Shropshire.
• Paid induction training programme (On completion of your first shift).
• Employee benefits with access to cash back, discounts and rewards across great brands and holidays.
• Well-being portal - health advice and 10 sessions of private counselling.
• Continuous professional development
• QCF/NVQ qualifications available after probation.

Who Are Komplex Community?

Komplex Community stands out because of its commitment to supported living, specifically its commitment to ensuring that the needs of individuals can be met in a way that benefits everyone. Through providing a safe, secure- and high-quality care service to individuals and the wide provision of care outside of acute settings.

This post is subject to satisfactory Full Enhanced disclosure and reference checks.

UK driving licence is essential for this position.

Typing referral letters and medical reports. Answering calls and making appointments. Greeting and directing all patients. Issuing repeat prescriptions. Filing and data input. Advising patients of practice procedures. Registering new patients. Accurately maintaining patient database and records, photocopying, filing and scanning. Due to the volume of applications that we receive, we apologise in advance for not being able to reply to all applicants.

Southend-on-Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.

Working for Southend-on-Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work-life balance. As a Unitary Authority, we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.

Your new role

Southend Council have an exciting opportunity for a permanent full-time Social Worker to join the Ageing Well West Service.

Within this position, hybrid working opportunities are available. However, you are required to be on site at the Civic Centre a minimum of 2 days a week.

The Ageing Well Service provides assessment and review functions for older aged adults and older adults with mental ill health. This is an exciting opportunity for a dynamic Social Worker to work in Southend-on-Sea.

This post is crucial to the delivery of person-centred care assessments and supporting adults to remain as independent as possible. Working alongside health colleagues to prevent adults from being admitted to long term residential care and supporting interdependence with the community, you will support adults and their carers as a 'change agent' to build on their strengths, assets and abilities to self-manage.

What you'll need to succeed

To be successful in this position you must be able to work in the UK, have a recognised Social Work qualification and be registered with the Social Work England and have completed your ASYE.

You must have current experience of working in the Adult Social Care sector and have the ability to build excellent working relationships with other agencies/professionals at all levels. You will need to be able to scope out community assets to better inform those people we work with.

If you're interested in this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.

Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.

Your new role

Southend City Council are looking to appoint a full-time, permanent YOS Officer.

To ensure that the Council provides a first class professional service within the Youth Justice Service (YJS) by working for a needs-led service to children, young people and their families in order to prevent offending and re-offending.
You will be required to regularly write assessments and/or reports on young people and their families for court, panels and professional meetings.

The role requires excellent communication skills and the ability to engage young people and their families whilst they are on a court order. Ensure adherence to YJB policies and practices including performance indicators and national standards, ensuring timeliness of assessment and reviews. Adhere to corporate and departmental policies and practices including providing all data as and when required. You will manage highly complex cases that pose significant risk to others in the community. This could include young people involved in harmful sexual behaviour, gangs/County Lines [serious youth violence].

Within this position, hybrid working opportunities are available. However, you are required to be on site at the Civic Centre a minimum of 2 days a week.

What you'll need to succeed

To be successful in this position, you must be able to work in the UK.

You must have a relevant professional qualification to degree level (or equivalent) in Youth Justice, Youth & Community, Probation Service or Social Work and be currently working in the Youth Sector.

Extensive experience of undertaking assessments and writing reports.

Experience of assessing and managing the risk of harm to others and protecting the public, managing the safety and well-being of young people both in the community and custody. Have a good knowledge of how to manage the risks young people pose to re-offending with evidence of continuing professional development and extensive knowledge of methods of youth justice intervention, child protection and prevention.

If you're interested in this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Our vision is A Southend Where All Children Achieve Success. By joining Southend City Council as a Social Worker, you will be key in making our vision a reality for all children. You will be joining a service where we demonstrate with pride that:

• All paths lead back to the child.
• We spend time getting to know each child and their story.
• We do what we say we're going to do.
• We work with the whole family.
• No matter what, we aim to make things better.

You will provide support to work to the highest standard using our model of practice, Restorative Practice, to deliver the vision. You will access a professional social work development offer that has been designed by social workers, whatever stage you are at in your career. You will be given regular restorative supervision and separate supervision focussing on development and evidencing your SWE registration. We want everyone to take the lead in an area of interest for your team, and you will explore this with your line manager.

Your new role

Southend City Council's Fostering Recruitment & Assessment Team are looking to appoint a full-time, permanent Advanced Practitioner.

Within this position, you will provide an efficient, cost-effective assessment intervention and therapeutic service to young people and their families. Ensuring that the needs of the children and their parents/carers are professionally assessed. Managing cases of high sensitivity or complexity and providing a focus of specialist advice and professional consultation, to gather, investigate, evaluate and analyse all necessary information on assigned cases. Demonstrating clarity of assessments, reliability of information, evidenced conclusions and realistic action plans. You will need to develop a practice which takes a holistic view of the individual, locating them in both their immediate and extended social circles, and having a full regard to their education, social, recreational and health. Ensuring that all case management complies with the statutory requirements and the council's policies and procedures.

The position is hybrid working, and you will be expected to be on site a minimum of 2/3 days a week.

There will be a team meeting every other week and duty is to be undertaken in the office, approx 3 days a month.

If you're interested in this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Our vision is A Southend Where All Children Achieve Success. By joining Southend City Council as a Social Worker, you will be key in making our vision a reality for all children. You will be joining a service where we demonstrate with pride that:

• All paths lead back to the child.
• We spend time getting to know each child and their story.
• We do what we say we're going to do.
• We work with the whole family.
• No matter what, we aim to make things better.

You will provide support to work to the highest standard using our model of practice, Restorative Practice, to deliver the vision. You will access a professional social work development offer that has been designed by social workers, whatever stage you are at in your career. You will be given regular restorative supervision and separate supervision focusing on development and evidencing your SWE registration. We want everyone to take the lead in an area of interest for your team, and you will explore this with your line manager.

Your new role

Southend City Council's Fostering Recruitment Team are looking to appoint a permanent, full-time, Social Worker to recruit, train, assess, supervise and support Foster Carers in their role of looking after children and young people.

Cases are capped at 6 Form F.

Ensuing the highest professional standards and a good overall knowledge of relevant children's and fostering legislation, regulations and practice methods. Providing a supportive and efficient service to children, young people, their families and fostering families, ensuring that the needs of children and their parents and carers are professionally assessed.

You will be investigating, evaluating and analysing information on cases, demonstrating clarity of assessment, reliability of information, evidence in conclusions and realistic action plans. As well as this, you will be required to develop practice which takes a holistic view of the individual, locating them in their immediate and extended social circles and having full regard to their overall development needs.

The position is hybrid working, and you will be expected to be on site a minimum of 2 days a week. There will be a face-to-face team meeting every other week on a Tuesday.

If you're interested in this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Our vision is A Southend Where All Children Achieve Success. By joining Southend City Council as a Social Worker you will be key in making our vision a reality for all children. You will be joining a service where we demonstrate with pride that:

• All paths lead back to the child
• We spend time getting to know each child and their story
• We do what we say we're going to do
• We work with the whole family
• No matter what, we aim to make things better

You will provide support to work to the highest standard using our model of practice, Restorative Practice, to deliver the vision. You will access a professional social work development offer, that has been designed with social workers, whatever stage you are at in your career. You will be given regular restorative supervision and separate supervision focussing on development and evidencing your SWE registration. We want everyone to take a lead in an area of interest for your team and you will explore this with your line manager.

Your new role

Southend City Council are looking to appoint a full-time permanent Qualified Social Worker for their Children Looked After Team (CLA).

Within this position, hybrid working opportunities are available. However, you are required to be onsite at the Civic Centre a minimum of 2 days a week.

*This position attracts the added incentive of a one-off payment of £7,500, after you have been employed in this post for 3 years and 1 day.

The CLA team work with children once care proceedings have concluded. There is some court work around revocation of care orders, contact disputes and making adoption orders., therefore some experience of court work would be preferable.

You will be required to provide an efficient and cost-effective service to children, young people and their families, ensuring that the needs of the children and their parents/carers are professionally assessed. Investigate, evaluate and analyse information on cases, demonstrating clarity of assessment, reliability of information, evidence conclusions and realistic action plans.

If you're interested in this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.

Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.

Your new role

Southend City Council are looking to appoint a full time, permanent experienced Adoption Team Manager.

You will be joining a service where we demonstrate with pride that:

• All paths lead back to the child.
• We spend time getting to know each child and their story.
• We do what we say we're going to do.
• We work with the whole family.
• No matter what, we aim to make things better.

The successful candidate will be providing support to work to the highest standard using our model of practice, Restorative Practice, to deliver the vision. You will access a professional social work development offer that has been designed by social workers, whatever stage you are at in your career. You will be given regular restorative supervision and separate supervision focusing on development and evidencing your SWE registration. We want everyone to take the lead in an area of interest for your team, and you will explore this with your line manager.

Within this position, hybrid working opportunities are available. However, you are required to be on site at the Civic Centre a minimum of 2 days a week.

*This position attracts the added incentive of a one-off payment of £7,500, after you have been employed in this post for 3 years and 1 day!

If you're interested in this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.

Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.

Your new role

Southend Council have an exciting opportunity for a permanent 30hrs per week Social Worker position within the Ageing Well West Team (65+). The salary is pro rata'd to the 30hrs.

You must be able to work on Tuesday and Fridays.

Within this position, hybrid working opportunities are available. However, you are required to be on site at the Civic Centre a minimum of 2 days a week.

The locality teams provide assessment and review functions for all age adults and older adults with mental ill health.

This is an exciting opportunity for a dynamic Social Worker to work in Southend-on-Sea.

They are undergoing a large transformation programme across adult social care to develop person-centred pathways and practice which is enabling, supportive and developing communities to become more resilient. This post is crucial to the delivery of person-centred care assessments and supporting adults to remain as independent as possible.

Working alongside health colleagues to prevent adults from being admitted to long term residential care and supporting interdependence with the community, you will support adults and their carers as a 'change agent' to build on their strengths, assets and abilities to self-manage.

What you'll need to succeed

To be successful in this position you must be able to work in the UK, have a recognised Social Work qualification and be registered with the Social Work England and have completed your ASYE.

You must have current experience of working in the Adult Social Care sector and have the ability to build excellent working relationships with other agencies/professionals at all levels. You will need to be able to scope out community assets to better inform those people we work with.

If you're interested in this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964