Total 2,044 Others level Customer Service job vacancies in leeds yorkshire ls1 4ht

Encouraging to access the community- developing confidence
Someone who is interested in DIY/Cooking and is willing to have a go
Domestic assistance- tiding
Grocery Assistance
Fetching/carrying
Some personal care needs.
Assisting with exercise regime and Physiotherapy- This may include attending the hydrotherapy sessions or going to a local gymnasium to assist with workout

We are looking for a confident Care & Support Worker with a passion for delivering outstanding care. You'll be working 42 hours a week, (Days Only) making a positive difference to the lives of the people in our care at Cygnet The Fields. The Fields is a specialist residential service in Sheffield, South Yorkshire for adults with learning disabilities who may have behaviours that challenge as well as associated complex needs. We encourage and enable the individuals we support to lead a full and happy life. We work with them to ensure they have more choice and control in their lives. We find out their strengths, abilities and preferences so that the care provided can be as person-centred and meaningful to each individual as possible. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day. Your day-to-day Offer enhanced care with a flexible learning approach for all the people in our care Provide guidance & encouragement through physical & emotional support Learn about individuals specific needs & provide help in the most appropriate way Assist with medical & welfare needs Report on medical & welfare needs as required Safeguard Maintain a safe, clean environment for all Why Cygnet? Well offer you Flexible working with the opportunity for overtime Regular coaching & appraisal Expert supervision & peer support Employee discount savings & Cycle to Work scheme You are Genuinely driven with a desire to make a real difference in peoples lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Passionate about empowering & supporting service user independence Successful candidates will be required to undergo an enhanced DBS check. Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families.

You can find further details about the job, and the main responsibilities in the attached Job Description and other supporting documents.

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Shipley, covering our friendly Shipley Market Square branch
HOURS: 35 hours a week, including Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.
  
  

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

You must meet most of the following criteria:
Female Driver support Worker
Shifts Patterns
Waking night 19.30 – 08.30
Afternoon shifts 15.30 – 19.30
Potentially 2-3 shifts per week available.

- Epilepsy experience
- Peg experience
- Nebulizer experience
- Cough Assist experience
- Non-verbal communication experience
- Oral suctioning experience
- Must be okay with dogs
- Must be willing to get in the hydrotherapy pool with the client.

We are looking for educators with prior experience as Support Workers with either children or adults to join their expanding SEND team. Inclusion Support Workers play a crucial role not only in supporting the teacher but also in providing assistance to one or several specific students within the classroom. This position offers valuable hands-on experience and serves as an excellent stepping stone towards becoming an SEN teacher.

Roles are responsibilities may include but are not limited to:
- Ensure all learners feel safe and valued
- Provide opportunities for outstanding achievement, both academic and in their personal development.
- Support pupils to better understand their feelings and increase their resilience and self esteem
- Liaise with a range of professionals to provide exceptional care and education
- A positive approach to behaviour management and be highly motivated in caring for vulnerable students.

Essential requirements:
- Relevant degree or experience working with SEMH needs
- Possess a child enhanced DBS
- Right to work in the UK with Overseas Criminal Clearance

Please note that we are not able to provide Visa sponsorship nor register anyone with a Sponsored or Skilled Worker Visa.

For more information or if you wish to be considered for this role, please contact a member of the West Yorkshire SEN branch and submit an up-to-date CV.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQ's on the Teaching Personnel website for details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance 'Keeping Children Safe in Education' this may also include an online search as part of our due diligence on shortlisted applicants.
We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.
For details of our privacy policy, please visit the Teaching Personnel website.

An exciting opportunity exists to join the national Medical and Dental Recruitment and Selection (MDRS) team as a Recruitment Service Administrator.

The post can be based in any of the NHS England offices.

As a Recruitment Service Administrator, your duties will include:
• Enabling, promoting, and supporting the effective running of the services provided by the team.
• Providing high quality administrative and project support.
• Providing a high-quality service to key stakeholders such as applicants, administrators in the UK’s regional recruitment teams and clinical leaders.
• Undertaking the secretariat function for the MDRS programme, organising regular and hoc meetings and working groups, as and when required.
• This includes collation of data, financial and project information to improve, inform and support a portfolio of projects, services, and initiatives.
• Maintaining team diaries, stakeholder distribution lists and an effective filing structure.
• Reviewing, testing, and improving systems and processes.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.

You can find further details about the job, and the main responsibilities in the attached Job Description and other supporting documents.


This advert closes on Thursday 21 Nov 2024

Job Description

Hourly Pay from £13 PAYE per hour / £18 ltd (umbrella pay rate) - £15 PAYE per hour / £20 ltd (umbrella pay rate)

Service Care Solutions is looking for a committed and empathetic Prison Support Worker to join our team, working across two sites near Leeds. This contract role involves splitting your time between HMP Leeds (three days per week) and HMP Wealstun, totalling 35 hours a week. The position requires an enhanced DBS check and prison vetting clearance.
Key Responsibilities:
As a Prison Support Worker, your primary role will be to provide comprehensive support to individuals within the prison system, helping them navigate their time in custody and preparing them for life after release. Your key responsibilities will include:

• 
  Assessing Needs: Conduct initial and ongoing assessments to identify the specific support needs of each participant. Provide tailored advocacy, mentoring, advice, and guidance to meet these needs effectively.
• 
  Case Management: Engage and case-manage eligible participants on the CFO Evolution programme, offering ongoing resettlement support. You will also be responsible for completing pre-release inventories and associated actions to ensure participants are well-prepared for their transition back into the community.
• 
  Quality Assurance & Reporting: Develop and implement detailed Action Plans, designing and delivering appropriate activities, training programmes, and interventions. You will be expected to lead high-quality 1:1 and group sessions, monitor participants' progress, and contribute to internal quality assurance processes. Regularly provide timely monthly reports on progress against agreed outcomes.
• 
  Team Collaboration: Build strong working relationships with HMPPS, other agencies, and colleagues within the prison system. You will also collaborate with the local CFO Activity Hub to facilitate effective through-the-gate transitions and ensure a smooth handover to community-based support workers.

Person Specification:
We are looking for candidates who possess the following skills, knowledge, and attributes:

• 
  Experience: A background in working intensively with individuals, particularly those from marginalized or offender backgrounds, is essential. Experience in training, guidance, advice, or counseling environments is highly desirable.
• 
  Knowledge: A strong understanding of the issues affecting the rehabilitation of offenders, desistance theory, and the prison environment is crucial. You should also be knowledgeable about local and national training, education, and employment opportunities for offenders.
• 
  Skills & Abilities: We seek individuals with excellent communication, interpersonal, and IT skills, along with the ability to work independently and as part of a team. You should be self-motivated, flexible, and capable of developing positive working relationships with a wide range of stakeholders.
• 
  Attitude: A positive, empathetic, and resilient attitude is essential. You must have a strong belief in the ability of people to turn their lives around and a commitment to consultative and collaborative working practices.

If you are interested in this role, please contact Andy at Service Care Solutions on 01772 208962 or email andrew.quinney@servicecare.org.uk

The UK's largest provider of work-based learning programmes is currently looking to hire confident and articulate Customer Sales Executives at their Wakefield site (WF1).

This is a fantastic opportunity for motivated, hardworking and passionate individuals, confident in making outbound sales calls with a strong resilient work ethic. Ideally, you will have some experience in sales or generating new business but equally you could have experience working within recruitment or a customer service environment.

Permanent full-time role working 35 hours a week however applicants looking for part-time work will be considered with flexible working patterns facilitated between the hours of 8am and 6pm. After a successful completion of probationary period hybrid working between office and home can be offered.

Offering an attractive salary of £29,000 plus a sales incentive plan, with excellent benefits package including pension, private healthcare, volunteering opportunities and much more.

---

The Role
As part of the Customer Sales Team in Wakefield you would work on both reactive and proactive sales campaigns covering a wide range of products and services, delivered to both new and existing customers. Achieving performance targets and pipeline activity through managing a caseload of customers or campaign objectives, predominantly over the phone but also email based as well. You'll generate sales meetings and customer demonstrations for the specialist team.

You will also manage customer inboxes for new centre enquiries and general enquiries into the department as well as working collaboratively with colleagues across the business to bring the right expertise to the business.

Full training and ongoing support provided in the role as well as a defined monthly plan by your manager.

---

The Candidate
- Positive, self-motivated and committed, motivated by new challenges
- Enjoys working in a fast-paced sales environment and comfortable working to quarterly targets
- Experience in sales new business ideally within a customer service environment
- Customer-focused with a passion for delivering a great customer experience
- Great team working skills as well as possessing a flexible, adaptable approach
- Fantastic communication and interpersonal skills

---

The Company
The UK's largest specialist vocational assessment and certification organisation, providing colleges and private training providers with solutions, tools and support they need to qualify over 2 million people each year across 24 industry sectors in the UK and internationally.

---

This is a brilliant opportunity to develop your existing sales and account management skills with the potential to grow into a more senior sales role in time or to work in other functions within the business. If you think you're right for this Customer Sales Executive role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Overview

We are seeking a compassionate and dedicated Support Workers to join our team. In this role, you will provide essential support to clients in their homes or into the community. Your primary responsibility will be to assist individuals with daily living activities, ensuring their comfort and well-being. The ideal candidate will possess strong communication skills and a genuine desire to make a positive impact on the lives of those in their care.

Responsibilities

Support individuals safely access the community
Encourage people to participate in activities they enjoy
Help with bathing, dressing, toileting, and feeding
Teach how to budget, shop, and use public transportation
Help with health care needs, such as taking medication and attending appointments
Help people meet friends and stay in touch with loved ones
Encourage people to participate in activities they enjoy
Help people who have communication difficulties
Keep accurate and up-to-date records
Adhere to health and safety regulations while maintaining a clean and safe environment.

Requirements

Previous experience in support work, home care or a care home setting is preferred but not essential.
Strong communication skills in English, both verbal and written.
Ability to drive is advantageous.
Familiarity with IT systems for maintaining care plans and documentation is beneficial.
A caring attitude with a commitment to providing high-quality client support.
Ability to work independently as well as part of a team in a fast-paced environment.
Flexibility to adapt to changing client needs and schedules.
If you are passionate about providing exceptional care/support and making a difference in people's lives, we encourage you to apply for the Support Worker position today!

We have an exciting opportunity within our Multi-crime Service. We are looking for a Children and Young Person Case Worker, working full time (37.5 hours) Monday to Friday, with some out of office hours working, and occasional Saturdays, dependent on the needs of our service users. This post is to cover maternity leave until 30th September 2025.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we would love to hear from you.....

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Caseworker, you will play a vital role in providing high quality, end-to-end support to victims of crime to cope and recover. You will be responsible for establishing contact with victims to assess the impact of crime and providing appropriate information and support. As the needs and experiences of our clients are wide-ranging, the support you will provide will range from brief interventions over the telephone to longer term 1:1 and telephone based support.

You will be working 7.5 Hours a day between 8am-8pm, as part of a rota covering Monday to Friday and the occasional Saturday.

You will need:

You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. An ability to work independently and prioritise a busy workload is essential.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Administration & Receptionist - Ministry of Defence

Location: Catterick Garrison, DL9 3PS

Pay: 12.99 per hour

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week (Monday - Friday, 8-4)

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

We work for a secure and prosperous United Kingdom with global reach and influence. We will protect our people, territories, values and interests at home and overseas, through strong armed forces and in partnership with allies, to ensure our security, support our national interests and safeguard our prosperity.

What Will Be Your Day to Day Responsibilities?

We are seeking a highly organised and personable Administrator & Receptionist to be the first point of contact for our patients. The ideal candidate will have excellent communication skills, a friendly demeanour, and the ability to manage varying tasks efficiently in a busy environment.

• Greet and welcome patients as they arrive at the office
• Manage patient check-in and check-out processes
• Schedule and confirm appointments
• Answer telephone calls and respond to patient inquiries
• Maintain patient records and update information as necessary
• Assist with administrative tasks as needed (scanning, filing and photocopying)
• Using systems such as Outlook, Teams, Word

What's in this for you?

Applying for a role with the Ministry of Defence offers a unique opportunity to serve those who serve the nation, providing essential administrative aid in a professional and flexible environment.

Additionally, working with the Ministry of Defence opens doors to career growth, specialised training, and the chance to be part of a prestigious organisation committed to excellence and service.

Please note we are seeing a large volume of applications per role and therefore we ask that if you have not heard 7-14 working days to presume you have on this occasion been unsuccessful.

Diversity in the workplace:

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Service Care Solutions is currently seeking a dedicated and compassionate Wing Facilitator to join our team at HMP Wealstun, near Leeds. This is a full-time position, offering 35 hours per week with a competitive salary of up to £28,000 following a successful probationary period. The role comes with a generous benefits package, including 30 days of annual leave plus bank holidays.

Role Overview:
As a Wing Facilitator, you will play a pivotal role in the rehabilitation and resettlement of offenders, providing them with the support and guidance they need to reintegrate into society. Your responsibilities will include:

• 
  Assessing & Supporting Participants: You will engage with participants on the CFO Wing, providing ongoing resettlement support and managing their cases. You will also facilitate high-quality, engaging group sessions to encourage active participation and completion of their action plans.
• 
  Monitoring & Reporting: Regularly track participants' progress, conduct reviews, and complete necessary pre-release actions. You will also contribute to quality assurance processes, ensuring compliance with standards and reporting on outcomes monthly.
• 
  Team Collaboration: You will work closely with HMPPS, external agencies, and colleagues to provide holistic resettlement support, including effective through-the-gate transitions to community support workers.

What we're looking for:

We are seeking individuals with a strong commitment to supporting those in need, particularly those with experience in working intensively with marginalized individuals or offenders. The ideal candidate will possess:

• 
  Experience: Background in supporting individuals' progression, especially within training, guidance, or counseling environments. Experience in working with offenders is desirable.
• 
  Qualifications: Information Advice and Guidance or teaching qualifications (or equivalent) are desired, along with high-level guidance skills for delivering 1:1 and group sessions.
• 
  Knowledge: Understanding of rehabilitation issues, desistance theory, and the prison environment, along with awareness of training, education, and employment opportunities for offenders.
• 
  Skills & Abilities: Strong communication, interpersonal, and IT skills are essential, as is the ability to assess and support learners with complex needs.
• 
  Attitude: We value a positive, empathetic, and resilient attitude, with a strong belief in the potential for people to turn their lives around.

What we offer:

In return for your commitment, we offer a comprehensive induction, ongoing learning and development opportunities, continuous support, and supervision to help you succeed in this role.
If you are passionate about making a difference and believe you have the skills and experience we're looking for, we encourage you to apply.

How to apply:
Please send your up-to-date CV to Mark White at mark.white@servicecare.org.uk. We are looking for someone to start as soon as possible, so don't delay in submitting your application.

Service Care Solutions is looking for a committed and empathetic Prison Support Worker to join our team, working across two sites near Leeds. This full-time role involves splitting your time between HMP Leeds (three days per week) and HMP Wealstun, totaling 35 hours a week. The position requires an enhanced DBS check and prison vetting clearance but offers a generous benefits package, including 30 days of annual leave plus bank holidays.

Key Responsibilities:
As a Prison Support Worker, your primary role will be to provide comprehensive support to individuals within the prison system, helping them navigate their time in custody and preparing them for life after release. Your key responsibilities will include:

• 
  Assessing Needs: Conduct initial and ongoing assessments to identify the specific support needs of each participant. Provide tailored advocacy, mentoring, advice, and guidance to meet these needs effectively.
• 
  Case Management: Engage and case-manage eligible participants on the CFO Evolution programme, offering ongoing resettlement support. You will also be responsible for completing pre-release inventories and associated actions to ensure participants are well-prepared for their transition back into the community.
• 
  Quality Assurance & Reporting: Develop and implement detailed Action Plans, designing and delivering appropriate activities, training programmes, and interventions. You will be expected to lead high-quality 1:1 and group sessions, monitor participants' progress, and contribute to internal quality assurance processes. Regularly provide timely monthly reports on progress against agreed outcomes.
• 
  Team Collaboration: Build strong working relationships with HMPPS, other agencies, and colleagues within the prison system. You will also collaborate with the local CFO Activity Hub to facilitate effective through-the-gate transitions and ensure a smooth handover to community-based support workers.

Person Specification:
We are looking for candidates who possess the following skills, knowledge, and attributes:

• 
  Experience: A background in working intensively with individuals, particularly those from marginalized or offender backgrounds, is essential. Experience in training, guidance, advice, or counseling environments is highly desirable.
• 
  Knowledge: A strong understanding of the issues affecting the rehabilitation of offenders, desistance theory, and the prison environment is crucial. You should also be knowledgeable about local and national training, education, and employment opportunities for offenders.
• 
  Skills & Abilities: We seek individuals with excellent communication, interpersonal, and IT skills, along with the ability to work independently and as part of a team. You should be self-motivated, flexible, and capable of developing positive working relationships with a wide range of stakeholders.
• 
  Attitude: A positive, empathetic, and resilient attitude is essential. You must have a strong belief in the ability of people to turn their lives around and a commitment to consultative and collaborative working practices.

What We Offer:

• A comprehensive induction to help you settle into your role.
• Ongoing learning and development opportunities tailored to your needs.
• Continuous support and supervision, including reflective practice, to help you grow and succeed as a practitioner.

If you are passionate about making a difference and meet the criteria outlined above, we encourage you to apply. Please send your up-to-date CV to Mark White at mark.white@servicecare.org.uk.

A client within the public sector based in West Yorkshire is currently recruiting for a Building Safety Manager to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within a data management environment.

The Role

Key purpose of the role is to deliver strategic management of building safety, supporting the Head of Service in developing long terms plans to provide homes and services that put residents and communities first, and are fit for the future.

Key responsibilities will include but not be limited to:

• Lead and coordinate the development and delivery of a robust regime for building safety
• management and related compliance and performance reporting.
• Support the Head of Service in establishing overall asset strategies, investment profiles and option appraisals based on up to date, reliable building safety data.
• Coordinate the collection, management and use of building safety data to enable timely actions to be taken and compliance maintained.
• Work collaboratively with colleagues and other key enablers and partners to develop and deliver programmes of work, commissioning specialist input where required.

The Candidate

To be considered for this role you will require a Construction and Built Environment or Project Management: Degree level qualification or equivalent experience.

The below skills would be essential for the role:

• Relevant management level knowledge and experience of Compliance and Building Safety Regulatory Frameworks, British Standards and current sector best practice in social housing.
• Proven ability to coordinate the management of specialist building safety information, advice and support in social housing.
• Proven track record of data management, performance reporting, trend analysis and risk profiling.

The client is looking to move quickly with this role and as such are offering up to £55,267 per annum.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.