Total 634 Others level Customer Service job vacancies in Waltham Abbey, Essex, EN9 3BZ

Children's Home Manager

Service care Solution are currently recruiting for a Children's Home Manager in Witham.

As the Residential Children's Home Manager, your primary responsibility is to oversee the

effective operation and management of our residential children's home, prioritising the

needs of vulnerable children and young people.

Main Responsibilities

As a Children's Home Manager, you will be responsible for:

• Overall Management: Responsible for the overall management and smooth running of the residential children's home, ensuring that it operates in line with regulatory standards, organisational policies, and best practices.
• Staff Leadership and Supervision: Lead and supervise a team of residential support workers, ensuring they are well-trained, motivated, and equipped to provide high-quality care and support to children and young people in the home.
• Care Planning and Implementation: Develop and implement individual care plans for each child or young person in the home in consultation with relevant stakeholders such as social workers, parents, and guardians. Ensure that care plans are regularly reviewed and updated to meet changing needs.
• Safeguarding and Child Protection: Maintain a safe and secure home environment for children and young people, always adhering to safeguarding policies and procedures. Act promptly and appropriately to address any safeguarding concerns or incidents that may arise

Requirements:

• Enhanced DBS
• Experience in a similar role
• Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services; or equivalent; or preparedness to work towards the same
• 5 years of experience working with children in a residential care environment in the last five years and at least one year as a registered manager.
• Full UK Driving Licence

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay

If you are interested in the Children's Home Manager role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Registered Care Home Manager
Location: E4, East London
Salary: £45,500 per annum + benefits
Job Type: Permanent, Full-Time (Monday to Friday, 08:00 - 17:00)

Our client, a reputable care provider, is seeking an experienced and dynamic Registered Care Home Manager to manage a residential care home in E4, East London, offering specialist care for the elderly and individuals living with dementia. This is an exciting opportunity for a dedicated and compassionate professional to lead a team and deliver high-quality care in a home registered for 36 service users.

The home has had a 'Good' CQC rating. As Manager you will be directly involved in the day-to-day running of the floor and office of the service so that the unit meets the requirements of the Health and Social Care Act and associated regulations.

Key Responsibilities:
As the Registered Care Home Manager, you will oversee the day-to-day operations of the care home, ensuring the service meets the highest standards of care and complies with all regulatory requirements.

Ensuring Safety:

• Protect service users from avoidable harm and abuse.
• Manage risks associated with mobility, behaviour, and hygiene.
• Ensure timely assistance and care to service users.
• Oversee medication administration and accurate record-keeping.
• Complete safety checks, including fire and health & safety measures.
• Manage the DoLS process, including authorizations and mental capacity assessments.

Promoting Effectiveness:

• Assess and monitor nutritional needs and access to healthcare services.
• Provide mentoring and supervision to care staff, ensuring they have the skills needed for their roles.
• Organize access to healthcare services and provide ongoing support.

Fostering a Caring Environment:

• Ensure service users and their families are involved in decisions about their care.
• Promote dignity and respect, building positive relationships between care staff and service users.

Responsiveness to Service Users:

• Regularly assess and update care plans to meet changing needs.
• Actively listen to service users' concerns and experiences to drive improvement.
• Ensure care is personalized and responsive to individual needs.

Leadership and Management:

• Lead regular staff and service user meetings, ensuring all feedback is actioned.
• Foster a positive, open culture within the home.
• Manage staff recruitment and training, ensuring a well-supported and motivated care team.

Candidate Requirements:

• Qualifications: NVQ Level 5, RMA, RMN, or QCF (completed or enrolled).
• Experience: Proven track record as a registered manager or deputy manager within a residential care setting, preferably specializing in elderly and dementia care.
• Knowledge: Strong understanding of CQC regulations and health & social care standards.
• Skills: Excellent leadership, communication, and organizational skills with the ability to manage both operational and administrative aspects of the home.

Benefits:

• Annual performance-related bonus
• CQC "Good" or "Outstanding" rating bonus
• £250 referral bonus for each successful candidate referred
• Assistance with public transport and accommodation costs (subject to eligibility)
• 28 days paid holiday
• Cycle to Work scheme
• Pension contributions via NEST

How to Apply:
If you are a dedicated care professional looking for a rewarding leadership role in a well-established care home, we would love to hear from you. Apply today to join our client's team and make a real difference in the lives of the elderly and those living with dementia.

Job Title: Residential Family Support Worker
Location: Harlow
Salary: £11.50 - £13.00 per hour
Job Type: Full-time (40 hours per week)
Schedule: 12-hour shifts, including weekends and bank holidays

About the Role: Our client, an independent Family Assessment Centre, is seeking a dedicated Residential Family Support Worker to join their team in Harlow. This role involves providing safety, support, and guidance to families undergoing parenting assessments, ensuring they meet the targets outlined in their placement plans. You will play a key role in observing and recording parental interactions while working closely with a multidisciplinary team to help families reach their full potential.

Key Responsibilities:

• Support parents and children in a residential setting, encouraging positive behaviours and key life skills.
• Collaborate with social workers, healthcare professionals, and legal services to assist families in meeting their goals.
• Monitor and record parental interactions, providing feedback to the Lead Assessment Social Worker.
• Safeguard children at all times within the family centre.
• Facilitate contact between families and their children, as well as assist families with appointments.
• Conduct parenting sessions and promote positive behaviour management strategies.
• Maintain accurate, up-to-date records on family progress.
• Work shifts as part of a 24-hour shift pattern, including weekends and bank holidays.
• Undertake any other duties, including domestic tasks such as cooking and cleaning, to assist in the day-to-day functioning of the centre.

Requirements:

• Resilience and motivation, with a calm and adaptable approach.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.
• IT literacy and the ability to follow instructions.
• Flexibility to work shifts, including weekends and holidays.
• Level 3 Diploma in Health and Social Care is desirable but not essential (willingness to work towards this qualification is required).
• Experience working with vulnerable children and adults is desirable but not essential (full training provided).
• Must hold business insurance on your car and be willing to transport families as needed.
• A valid DBS (preferred).

Benefits:

• Company pension
• Full training provided
• Opportunity to make a meaningful difference in the lives of families

How to Apply:
If you're passionate about supporting families and making a real difference in their lives, we'd love to hear from you! Please submit your application today to take the next step in your career.
Note: Candidates must be able to reliably commute to Harlow or plan to relocate before starting work.

Your new role
Southend-on-Sea City Council are looking for a permanent Social Worker to provide professional and comprehensive casework to a caseload of children and young people within the busy Family Support & Protection Team.This position will be mostly working from home, but you do need to be able to get to the city to complete assessments and join your team on site.

*This position attracts the added incentive of a one-off payment of £7,500, after you have been employed in this post for 3 years and 1 day.

You are required to provide professional and comprehensive casework to a caseload (average of 17 -20) of children and young people within the long-term children's social work teams. You will be developing and maintaining relationships with children and families who require longer-term social work intervention, including those subject to child protection plans, complex child in need, PLO/Pre Proceedings and, if required, within the court arena.

You need to provide an efficient and cost-effective service to children, young people and their families, ensuring that the needs of the children and their parents/carers are professionally assessed. Investigate, evaluate and analyse information on cases, demonstrating clarity of assessment, reliability of information, evidence conclusions and realistic action plans.

The quality of practice will be supported by regular supervision; training opportunities, tools and resources are readily available to assist in the day-to-day work.

Nowhere else will you gain as much experience on the job, making us a sought-after place to work. If you are passionate, dedicated to making a change and ready for a challenge - you could be the candidate we are looking for.

What you'll need to succeed
To be successful in this position you must have a recognised Social Work qualification and be registered with Social Work England and have completed your ASYE.

You need to have previous experience of working within Children's Frontline services and have knowledge of child protection, looked after children and associated child in need social work practice is essential, along with knowledge of methods of social work intervention.Knowledge of relevant legislation, regulations, guidance & policy issues.

What you'll get in return
When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working, and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Care Assistant



Care Home: Tallis House

Hours per week: 30 (Days)

Salary: £11.50 an hour



About the role:

As a Care Assistant with Runwood Homes, you'll join a dedicated team united by a profound desire to positively impact the lives of our residents. We're seeking Care Assistants who are wholeheartedly devoted to supporting our residents in embracing life to the fullest, promoting independence within a kind and compassionate setting.

At Runwood Homes, our residents and Care Assistants engage in daily moments filled with joy, laughter, and purposeful activities that bring meaning to their lives. Your commitment to enhancing the well-being and happiness of those in our care is truly valued and appreciated. Together, we create a warm and welcoming environment where every moment counts.



Benefits of working with Runwood Homes:

28 – 33 days Paid Holiday
Weekly Pay
Pension Scheme
Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
Employee Assistance Scheme that is also available to immediate family members
Comprehensive induction and ongoing, paid training
Free DBS Check and uniform
Funding and support towards obtaining NVQ Level 1 and 2 in Health and Social Care
Opportunities to progress your career within the company
Free, on-site parking
Employee of the Month awards


About you:

We do not require our Care Assistants to have experience although it is beneficial. We are seeking individuals whose empathy and warm-hearted approach stand out. Successful Care Assistants will have a positive, can-do attitude and excellent communication skills. Each day will bring something new, making for a diverse yet incredibly rewarding role.



About Runwood Homes:

Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of over 58 homes across the UK. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.

At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.

As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.



All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.

You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.

Care Assistant



Care Home: Tallis House

Hours per week: 48 (Nights)

Salary: £11.50 an hour



About the role:

As a Care Assistant with Runwood Homes, you'll join a dedicated team united by a profound desire to positively impact the lives of our residents. We're seeking Care Assistants who are wholeheartedly devoted to supporting our residents in embracing life to the fullest, promoting independence within a kind and compassionate setting.

At Runwood Homes, our residents and Care Assistants engage in daily moments filled with joy, laughter, and purposeful activities that bring meaning to their lives. Your commitment to enhancing the well-being and happiness of those in our care is truly valued and appreciated. Together, we create a warm and welcoming environment where every moment counts.



Benefits of working with Runwood Homes:

28 – 33 days Paid Holiday
Weekly Pay
Pension Scheme
Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
Employee Assistance Scheme that is also available to immediate family members
Comprehensive induction and ongoing, paid training
Free DBS Check and uniform
Funding and support towards obtaining NVQ Level 1 and 2 in Health and Social Care
Opportunities to progress your career within the company
Free, on-site parking
Employee of the Month awards


About you:

We do not require our Care Assistants to have experience although it is beneficial. We are seeking individuals whose empathy and warm-hearted approach stand out. Successful Care Assistants will have a positive, can-do attitude and excellent communication skills. Each day will bring something new, making for a diverse yet incredibly rewarding role.



About Runwood Homes:

Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of over 58 homes across the UK. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.

At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.

As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.



All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.

You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.

Support Worker (Female) Witham - £11.47 ph

Typical Shifts pattern Include: Early, Late, Weekends, Nights and Bank Holiday shifts

(e.g. 7am -2.30pm, 2.30pm-10pm, 10pm-7am)

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Female Support Workers with a passion for enhancing the quality of life of the people we support.
As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Witham is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities such as Swimming, going to cinemas, going for meals out or river walks.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Chenai Holistic Home Care
Support Worker/ Care Worker/ Domiciliary Carer Worker
We are currently recruiting passionate caring individuals to fill the post of Support/Care Worker to provide quality care service on a daily basis within the community.
Job roles and responsibilities:
·Personal care, feeding and administer medication.
·Assisting with shopping and other daily task.
·Assistance with catheter care
·Assistance with nebulisers, inhalers and oxygen
·Assistance with continence aides
·Assistance with walking an transferring using hoist
Benefits:
• Flexible hours including block hours, full, part-time, nights and weekends, live-in care
• Paid training and shadowing.
• Excellent CDP and IDP support+ earn bonus pay when refer a friend.
• Pay rate: £12 - £15 per hr
• Opportunity to work in a day centre
Requirements:
• Carers should hold a full driving licence either international or UK based
• Excellent communication skills
• Genuine desire to help and ability to relate to people
• Have patience, sensitivity, and sense of humour
• Must able to speak and write in English
Job Types : Full-time, Permanent
Contact:
01245 967 217, Monday - Friday 9 am to 5 pm.

Chenai Holistic Home Care
Support Worker/ Care Worker/ Domiciliary Carer Worker
We are currently recruiting passionate caring individuals to fill the post of Support/Care Worker to provide quality care service on a daily basis within the community.
Job roles and responsibilities:
·Personal care, feeding and administer medication.
·Assisting with shopping and other daily task.
·Assistance with catheter care
·Assistance with nebulisers, inhalers and oxygen
·Assistance with continence aides
·Assistance with walking an transferring using hoist
Benefits:
• Flexible hours including block hours, full, part-time, nights and weekends, live-in care
• Paid training and shadowing.
• Excellent CDP and IDP support+ earn bonus pay when refer a friend.
• Pay rate: £12 - £15 per hr
• Opportunity to work in a day centre
Requirements:
• Carers should hold a full driving licence either international or UK based
• Excellent communication skills
• Genuine desire to help and ability to relate to people
• Have patience, sensitivity, and sense of humour
• Must able to speak and write in English
Job Types : Full-time, Permanent
Contact:
01245 967 217, Monday - Friday 9 am to 5 pm.

Chenai Holistic Home Care
Support Worker/ Care Worker/ Domiciliary Carer Worker
We are currently recruiting passionate caring individuals to fill the post of Support/Care Worker to provide quality care service on a daily basis within the community.
Job roles and responsibilities:
·Personal care, feeding and administer medication.
·Assisting with shopping and other daily task.
·Assistance with catheter care
·Assistance with nebulisers, inhalers and oxygen
·Assistance with continence aides
·Assistance with walking an transferring using hoist
Benefits:
• Flexible hours including block hours, full, part-time, nights and weekends, live-in care
• Paid training and shadowing.
• Excellent CDP and IDP support+ earn bonus pay when refer a friend.
• Pay rate: £12 - £15 per hr
• Opportunity to work in a day centre
Requirements:
• Carers should hold a full driving licence either international or UK based
• Excellent communication skills
• Genuine desire to help and ability to relate to people
• Have patience, sensitivity, and sense of humour
• Must able to speak and write in English
Job Types : Full-time, Permanent
Contact:
01245 967 217, Monday - Friday 9 am to 5 pm.

Chenai Holistic Home Care
Support Worker/ Care Worker/ Domiciliary Carer Worker
We are currently recruiting passionate caring individuals to fill the post of Support/Care Worker to provide quality care service on a daily basis within the community.
Job roles and responsibilities:
·Personal care, feeding and administer medication.
·Assisting with shopping and other daily task.
·Assistance with catheter care
·Assistance with nebulisers, inhalers and oxygen
·Assistance with continence aides
·Assistance with walking an transferring using hoist
Benefits:
• Flexible hours including block hours, full, part-time, nights and weekends, live-in care
• Paid training and shadowing.
• Excellent CDP and IDP support+ earn bonus pay when refer a friend.
• Pay rate: £12 - £15 per hr
• Opportunity to work in a day centre
Requirements:
• Carers should hold a full driving licence either international or UK based
• Excellent communication skills
• Genuine desire to help and ability to relate to people
• Have patience, sensitivity, and sense of humour
• Must able to speak and write in English
Job Types : Full-time, Permanent
Contact:
01245 967 217, Monday - Friday 9 am to 5 pm.

Nationwide

Do you have strong knowledge of compliance and great problem-solving skills? Ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are seeking an enthusiastic Regulatory Assurance Manager to join our vibrant and dedicated team.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role: Effectively manage a portfolio of homes to provide an up-to-date view of quality and identify risks to Care UK.



Key Responsibilities:


To monitor and analyse information and data from the home to understand and mitigate emerging risk, escalating concerns as appropriate.
To undertake regulatory assessments in line with regulators
To support Care UK and operational colleagues with understanding of relevant legislation and regulations
To provide coaching to operational teams
To work with homes to achieve high standards of assessments, external inspections or complex safeguarding.
To undertake safeguarding and serious case review investigations as required by Head of Regulatory Governance.
To keep updated regarding developments in the Health and Social Care sector regarding regulation and compliance.
To lead on compliance and quality improvement activities required to ensure business objectives are met.
To conduct coaching and training to care home colleagues and wider Care UKas required.




What We're Looking For:


Detailed knowledge and application of relevant legislation and regulatory framework.
Experience of working in a senior regulatory or quality role.
Knowledge of the care sector in particular care home-based services.
Sound understanding of quality improvement & governance.
Willing to travel regularly to our homes




Why Join Care UK?


Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.




We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!

SER are currently working alongside a Mental Health Service based in the Basildon, Essex area who are currently seeking a Flexible Support Worker to join their team on a permanent contract. Therapeutic optimism is at the heart of all the work carried out by this Mental Health Service, believing all clients with mental health needs can achieve and make positive changes to their lives as they move along their pathway of recovery.

Position: Day Flexible Support Worker
Location: Basildon, Essex
Contract: Permanent - 37.5hrs per week, across a 7-day rota, as agreed by management.
Salary: £23,463pa
Closing Date: 10th November 2024
Short Listing: 11th November 2024
Interview: Face to Face interviews will take place week of 18th November 2024

About this role:
This role involves supporting clients transitioning from hospital to their homes, offering flexible assistance for individuals with enduring mental health needs on a 7-day shift rota. The focus is on guiding clients through their recovery journey over a 24-month period, helping them set and achieve their goals, become more self-reliant, and reduce their dependence on medical interventions and hospitalisations. The role also includes providing outcome-focused support, addressing dual diagnosis issues, managing housing-related aspects, and collaborating across various services and sites as needed.

Essential Requirements:
•A good standard of education and relevant skills, knowledge, and experience
•Experience of supporting clients move on to independence within a time defined recovery path
•Experience of working with adults with enduring mental health needs or a similar field
•Understanding of Dual Diagnosis and complex needs
•Knowledge of The Mental Health Act
•Able to work flexibly across 7 days a week on a shift rota basis

Applying for a role with this Service will open the door to joining an organisation that has been awarded, at excellence level, the Healthy Workplace Charter 2019 and retained its Mindful Employer Status for a further two years 2024 – 2026.

This Mental Health Service cares passionately about all aspects of their staff’s working life. This spans from how workers feel about their duties and providing them with meaningful work, giving their employees a voice in accepting and utilising feedback, to their working environment ensuring quality and safety of the physical environments for all, and finally a leadership team with a focus on its people.

If you would like to join this amazing team, please send your CV along with a cover letter.

This post is subject to the requirements of a six-month probationary period and satisfactory pre right to work checks.

SER are currently working alongside a Mental Health Service based in the Braintree, Essex area who are currently seeking a Flexible Support Worker to join their team on a permanent contract. Therapeutic optimism is at the heart of all the work carried out by this Mental Health Service, believing all clients with mental health needs can achieve and make positive changes to their lives as they move along their pathway of recovery.

Position: Day Flexible Support Worker
Location: Braintree, Essex
Contract: Permanent - 37.5hrs per week, across a 7-day rota, as agreed by management.
Salary: £23,463pa
Closing Date: 10th November 2024
Short Listing: 11th November 2024
Interview: Face to Face interviews will take place week of 18th November 2024

About this role:
This role involves supporting clients transitioning from hospital to their homes, offering flexible assistance for individuals with enduring mental health needs on a 7-day shift rota. The focus is on guiding clients through their recovery journey over a 24-month period, helping them set and achieve their goals, become more self-reliant, and reduce their dependence on medical interventions and hospitalisations. The role also includes providing outcome-focused support, addressing dual diagnosis issues, managing housing-related aspects, and collaborating across various services and sites as needed.

Essential Requirements:
• A good standard of education and relevant skills, knowledge, and experience
• Experience of supporting clients move on to independence within a time defined recovery path
• Experience of working with adults with enduring mental health needs or a similar field
• Understanding of Dual Diagnosis and complex needs
• Knowledge of The Mental Health Act
• Able to work flexibly across 7 days a week on a shift rota basis

Applying for a role with this Service will open the door to joining an organisation that has been awarded, at excellence level, the Healthy Workplace Charter 2019 and retained its Mindful Employer Status for a further two years 2024 – 2026.

This Mental Health Service cares passionately about all aspects of their staff’s working life. This spans from how workers feel about their duties and providing them with meaningful work, giving their employees a voice in accepting and utilising feedback, to their working environment ensuring quality and safety of the physical environments for all, and finally a leadership team with a focus on its people.

If you would like to join this amazing team, please send your CV along with a cover letter.

This post is subject to the requirements of a six-month probationary period and satisfactory pre right to work checks.

SER are currently working alongside a Mental Health Service based in the Basildon, South Essex area who are currently seeking to appoint a Service Manager to join their team on a permanent contract. Therapeutic optimism is at the heart of all the work carried out by this Mental Health Service, believing all clients with mental health needs can achieve and make positive changes to their lives as they move along their pathway of recovery.

Position: South Essex Service Manager
Location: Basildon, South Essex
Contract: Permanent - 37.5hrs per week (Mon – Fri 09:00 – 17:00)
Salary: £38,934 pa
Closing Date: 10th November 2024
Short Listing: 11th November 2024
Interview: Face to Face interviews will take place week of 18th November 2024

About this role:
The Essex Services Manager will be responsible for running the High, Medium and Low Services and delivery of a first-class service in line with the support services offered. The post holder will work as a member of the Senior Management Team working closely with other Operational Managers, the Executive Team, Commissioners and External Strategic and Clinical Partners.

Main Duties:
• Work with the CEO, Head of Operations and Regional Manager in maintaining the high standards connected with strategic planning and development, supervision, delivery and administration of the service;
• Lead on assessment and support plan delivery in line with the Care Programme Approach;
• Promote and develop good practice and best value for the service through leadership and act as a positive role model in relation to personal and professional conduct.
• Develop and maintain links with external agencies in order to ensure effective service for all.
• Develop and manage all aspects of these services within the services good practice policies and guidelines.
• Manage data collection by staff re. Outcomes and Recovery STAR, report writing, policies, planning, budget management as part of the Senior Management Team;
• Flexibility in working hours required in a High, Medium and Low, 7 days a week service.

Essential Requirements:
• Good level of maths and written English
• Experience in supervising/line managing staff with an awareness of good practice in staff supervision or recent completion of an appropriate training programme.
• Good standard of office administrative practices and procedures
• Ability to work with the Multi-Disciplinary Team to identify support needs of service users and ensure that these are communicated to the wider staff team
• Ability to plan, manage and prioritise a high workload to meet deadliness
• Excellent communication skills – written and oral and negotiation skills

Applying for a role with this Service will open the door to joining an organisation that has been awarded, at excellence level, the Healthy Workplace Charter 2019 and retained its Mindful Employer Status for a further two years 2024 – 2026.

This Mental Health Service cares passionately about all aspects of their staff’s working life. This spans from how workers feel about their duties and providing them with meaningful work, giving their employees a voice in accepting and utilising feedback, to their working environment ensuring quality and safety of the physical environments for all, and finally a leadership team with a focus on its people.

If you would like to join this amazing team, please send your CV along with a cover letter.

This post is subject to the requirements of a six-month probationary period and satisfactory pre right to work checks.