Total 104 Others level Customer Service job vacancies in WR5 1DD

To provide administrative assistance and secretarial support to the Consultants and Senior medical staff. To prioritise workload as appropriate and to familiarize his / herself with all aspects of office procedures in order to facilitate the day to day running of the office. To type Oral/Maxillofacial/Ear, Nose and Throat clinical staff correspondence, e.g. transcribe digital dictation. To generate operation notes and letters, discharge summaries and other official correspondence, including self-generated non-routine correspondence if required. To deal with day-to-day incoming mail according to the office policy, assigning priority and/or taking any necessary action without reference to consultant staff if necessary. To input information on to computer systems as required. To assist in the management of waiting lists by :-Ensuring that patient details are entered correctly onto waiting lists. Liaising with admissions office staff to ensure patients are sent for to come into hospital. Ensuring information on the OASIS patient administration system is up to date at all times. Ensuring medical records are made available to the relevant departments. To assist with the validation of patients awaiting outpatient and inpatient attendance. To be familiar with the requirement for the recording of patient details in relation to the 18 week pathway. To be familiar with the National and Local 18 week initiative / objectives / requirements. To maintain patients records and track notes electronically in a manner acceptable to the trust. To ensure that patients case notes are maintained in good order, including appropriate filing of results and correspondence. To be responsible for the monitoring of investigation dates and results and bringing these to the attention of the relevant Consultant. To observe absolute confidentiality of all information obtained in the course of your work. To participate in the collection and transmission of information to enable the Directorate to meet its objectives. To familiarize his / herself with the Trust Information Systems and any changes in the facility of the systems. To undertake any other duties as required by the Directorate Support Manager in accordance with the needs of the service.

Behave consistently with the values and beliefs of the organisation and promote these on day to day basis. Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism. Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients. Provide safe and effective practice to patients within the Community Hospital. Practice as a member of the Community Hospital Nursing Team to support and work in partnership with the larger multi-disciplinary team to provide patient care within a defined ward/department. All work will be undertaken under the direction of a qualified nurse. For full details of the duties and criteria for the role please refer to the job description and person specification attached.

ABOUT THE ROLEAs a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us, which is why the role of Kitchen Assistant is so important. You'll help to produce meals and create a fulfilling dining experience for every resident. You'll be an asset to your colleagues and your impact will reach beyond the kitchen too. There'll be plenty of opportunities for you to get to know our residents, enhance their hospitality experience and develop your skills. ABOUT YOUWhen you join us as a Kitchen Assistant, you'll play a crucial role in the success of your care home. That's why we're looking for someone who's committed to maintaining the highest standards in the kitchen and during the food preparation process. You should be reliable, considerate and caring in your approach. Formal qualifications aren't necessary, although any similar experience gained in a commercial or care setting would be useful. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job Title: - Registered Nurse - Intensive Care Unit Trust: - Worcestershire Acute Hospitals NHS Trust Location: Worcester Pay Rate: £17.69 - £28.30 Shift Pattern- Flexible About the Trust - Worcestershire Acute Hospitals NHS Trust provides a wide range of hospital-based and community services across Worcestershire with specialist services including oncology, radiotherapy, stroke services and cardiac stenting. Nestled between Birmingham and the Cotswolds, with excellent road, bus and rail links, Worcestershire provides the opportunity to experience both city and country life. Why might this job interest you? Being an intensive care nurse in the NHS is both demanding and incredibly fulfilling. It involves providing specialised, high-level care to critically ill patients who require constant monitoring and complex medical interventions. The flexibility in scheduling enables intensive care nurses to balance their professional commitments with personal responsibilities, ensuring they can provide optimal care while maintaining their well-being. It's a role that requires dedication, resilience, and a compassionate approach to ensuring the best possible outcomes for patients in intensive care units. What you can add: Comply with NMC Professional Registration and keep up to date with current nursing practices Undertake nursing assessment and evaluation to enable development of appropriate plans of care based on the needs of the individual Be proficient in the delivery of care to patients Ensure safe administration of drugs in accordance with NMC and CHS policies Ensure accurate records are kept in accordance with CHS policy and NMC guidelines Working as an effective team member and promoting team and interdisciplinary relationships The role will involve, but not be limited to you performing the above. What you'll need: A minimum of 6 months paid experience in an ICU hospital environment within the last 3 years Comply with NMC Professional Registration and keep up to date with current nursing practices Ensure accurate records are kept in accordance with CHS policy and NMC guidelines *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return: Putting People in Places to Care be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly pay to give you access to your wages more quickly. Blue Light Card NHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help- access our support line any time. Working options to suit your lifestyle being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunities via the Trust and NHSPs own academy. Explore different wards, keep your skills up to date whilst gaining vital experience. Being part of the NHSP Community means you'll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. Apply Today By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

Hours: 30 hours per week

Shift Pattern: Variable shift pattern including weekends, early shifts and evening. Nights also available and flexible contract hours



Are you looking for a career that’s both rewarding and offers opportunities to develop, but dread the thought of a desk job?


Are you a people person who can strike up a conversation with anyone?
Do you want to finish work knowing you’ve made real a difference to someone’s life?


If this sounds like you – we’ve got the perfect match!


As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents. Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy.


Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector.



Our Care Workers:
• Are paid by the hour, not by the job. £12.58 per hour, full time equivalent £22,959 per annum (based on working 35 hours per week)
• Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan*
• Will be supported to achieve relevant qualifications
• Can join our Extra Care Academy - support and training to progress into management



Is it for me?

You don’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require!
We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes.



All you need is:
• To be kind and friendly
• Good written and verbal English communication skills
• Commitment to undertake necessary further training
• A genuine desire to help people
• Reliability and flexibility
• The ability to use your initiative
• To remain calm under pressure



About the role

Everyone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives.
Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things. Tasks can include:
• Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills.
• Making meals, drinks and snacks where necessary.
• Encouraging and enabling residents to follow agreed care plans.
• Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required.
• Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress.



The benefits

At Housing 21 we’re proud to be bucking the trend as a care provider; not only do we pay at least 10 percent more than the National Living Wage, but we offer a range of impressive benefits including:
• Holiday Pay
• Occupational Sick Pay
• Occupational Maternity Pay
• Health Cash Plan*
• Blue Light Card (offering discounts across retail, hospitality and leisure)
• Car Lease Scheme
• Cycle to Work Scheme
• Uniform provided
• Employee Assistance Programme
• 50p hourly enhancement for all Level 2
• Training and development to fulfil your career aspirations

An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.


*Health Cash Plan funded for those working a minimum of 10 hours per week on a guaranteed hour contract.



Closing date for applications 12 November.

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

Risk assessment: Works with display screen equipment for prolonged periods. Works with audio translation machines Involves manual handling activities Job Purpose: To undertake extensive and thorough secretarial support, including medical audio/copy typing duties, operation notes and letters, discharge summaries and other official correspondence, if required. To manage waiting lists, as well as providing an effective and efficient Support Medical Secretarial Service to the Clinical Nurses in relation to their clinical duties. To work as a team with the countywide administrative staff, to support day to day working of the Rheumatology Team. To ensure that appointments are booked and monitored to achieve the National 18-week Referral to Treatment (RTT) target. The post holder will assist the departmental Senior Medical Secretaries and provide a full secretarial service for the Rheumatology clinicians. General administrative and telephone duties. Key Duties: To undertake medical audio/copy typing duties, including outpatient letters to General Practitioners, operation notes and letters, discharge summaries and other official correspondence, if required. To obtain from GPs/other departments test results prior to admission and information for attending the Day Case unit. To accept enquiries from clinicians, GPs, wider health service professionals, other hospitals, voluntary agencies, patients and relatives. To deal with such enquires, or refer back to the Senior Medical Secretaries. To validate and adhere to the RTT (referral to treatment) targets. To ensure patient details are up to date, including patients pathway information. To participate in the use of PAS systems to establish patient information is kept as accurate as possible and produce patient documentation as required. To assist clinicians and nursing staff in obtaining results and prescriptions for Home Care. Liaise with clinical staff, to ensure that a quality service is provided to patients and to ensure the department is kept fully informed of general messages, issues, or patient concerns. In exceptional circumstances, support the appointments team with cancelling patients by telephone at short notice. To undertake training to become familiar with and competent in current health records, validation and departmental procedures and practices. To provide an effective, courteous, high quality patient access service. This will include recording data and maintaining data quality on manual and computerised systems, in accordance with agreed policies and procedures. To participate in the collection and transmission of information to enable the Directorate to meet its objectives. To assist with the sorting of day to day incoming mail, taking action or refer back to the senior medical secretaries. To assist in providing cover for other secretaries in the Rheumatology team in times of planned or unplanned absence, to ensure continuity of service. To produce header sheets for patients hospital notes and send to scanning. In times of absence - To arrange appointments and ensure that all sessions are fully utilised for Joint Injection Clinics, Ultrasound scans and Day Case bookings, ensuring that waiting times adhere to RTT policy. In times of absence - To ensure patients are added to the Day Case and joint injection waiting list effectively. In times of absence - To ensure that clinic booking rules are up to date and adhered to when dealing with referrals and making outpatient or Day Case appointments. In times of absence - To complete administrative tasks associated with Day Case entries, such as inputting priority codes, validation and ensuring repeat dates are added correctly. To carry out any other duties, within the grade as requested by other members of the team and Directorate Support Officer and Directorate Manager. The purpose of this post should remain constant, but the duties and responsibilities may vary over time within the overall role and level of the post. The post holder may from time to time be asked to undertake other reasonable duties. Any such changes will be made in discussion with the post holder in the light of service needs.

Our Public Sector client based in Worcester is looking for a strong contracts support administrator to work alongside the Senior Team on various internal projects to support their Contracts Management Team. This is a temporary role, Monday to Friday 37.00 hours per week, paying £14.22 per hour. This role will follow a hybrid working pattern, with 3 days in the office and 2 days working from home.

You will be required to provide specific project administrative support for the Team. The main role responsibilities are listed below, together with any other ad hoc administration duties as required:

- Responsible for taking the administration lead on projects, taking owner ship in progressing according to department processes and timescales

- Taking charge of responding to flagged emails that may be time sensitive and/or need to be progressed to ensure the progress of projects continue at a pace

- Managing the commercial and contractual aspects of service delivery contracts with external suppliers in collaboration with the appointed operational leads. Be the go-to person for internal colleagues, offering support and advice on procurement procedures, helping with contract reviews, changes, renewals, and terminations, and collaborating with procurement teams as needed

- Supporting the Senior team with general administration processes

- Attending meetings then following up on action points raised

- Accurately inputting data and collating paperwork / forms

- Some communication with internal/external stakeholders by email and telephone

Full training will be provided. You must be well organised and have strong MS Office skills, and previous administrative experience. You should be pro-active and able to work within a team environment, yet also independently.

Please be aware that this role will require a DBS and three years referencing.

If you feel that you would have the necessary skill set for this role and are ready to take on a new challenge, please apply online. Due to the high volume of applications for this role we may not be able to contact every candidate who applies

Service Care Legal are recruiting on behalf of an East London local authority who are seeking a Housing Litigation Paralegal to join their team on a contract basis. Please find below further details with regards to this role and the role requirements.

ROLE: Housing Litigation Paralegal
LOCATION: East London
RATE: £20 to £30 per hour LTD
CONTRACT: Initial 3 month with scope for extension

1 day office attendance per week required.

Key Responsibilities:

• To manage a caseload of pre-action disrepair cases under the Housing Conditions Protocol.
• To handle potential to handle gas warrant applications in the Magistrates' Court.
• Providing legal advice to the Asset Management Team.
• To support the Civil Litigation team under the supervision of the Principal Lawyer.

Requirements:

• LLB Degree or equivalent, or CILEX Trainee Lawyer (funded by HRA).
• Minimum 2 years of experience in legal services, ideally with housing disrepair cases.
• Strong communication, organisational, and IT skills.

If this Disrepair Paralegal role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969, or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.

Are you a passionate and caring Registered Nurse looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Registered General Nurse.

The Role


Providing outstanding leadership for care staff
Supporting residents with a range of complex needs and dependency levels
Provide clinical nursing to residents including medication management, infection prevention and control procedures, e.g. wound care, catheter management
Continuously strive towards ensuring clinical excellence within the home
Developing tailored care plans to delivering excellence across everything you do


Some of our benefits you’ll receive by joining the Care UK family


Paid Annual NMC Registration (T&Cs apply)
Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Wellbeing support


About You


An NMC Registered Nurse
Understands clinical assessment tools like Waterlow and MUST
Experienced in writing comprehensive care plans


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You’ll have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Act as a role model to colleagues, always seeking to maintain the highest standards. Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients. Work in partnership with Educational Settings & Partners to improve the outcomes for CYP 5-18 years of age. Be a member of the Multi-disciplinary Team & will carry continuing responsibility for the assessment, treatment & management of a defined caseload. Use their initiative & take responsibility for themselves & the quality of their work and the service they provide to patients. Provide a high quality, community (school) based service to the children & families within a MDT working within the Wellbeing and Emotional Support Teams. This is a developing service and there maybe opportunities to work in different teams as the service transforms. For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Post Title: Customer Service Apprentice Hours: 37.5 hours per week Job Grade: Apprentice Location / Department: Working Well Centre Newtown Road Worcester Reports to: Occupational Health and Wellbeing Business Manager Hours of work: 37.5 hours per week (Mon. to Fri.) Includes study time to meet completion of Level 2 Customer Service Apprenticeship Accountable to: Head of Occupational Health and Wellbeing Services Key Working Relationships: Occupational health consultant, managers, nurses, physiotherapist, counsellors, personnel, trust employees, GP surgeries, outside contracted organisations Risk Assessment: Working with VDUs, some manual handling/repetitive tasks. Potential exposure to distressed and or verbally aggressive individuals. Job Purpose: The principal role is to provide reception, administration & clerical support in the co-ordination, provision and delivery of an effective, high quality occupational health and wellbeing service to to clients and customers of the Working Well Occupational Health service. Key Duties: Provide cover on reception, receiving clients and customers into the Working Well centre in a friendly and professional manner. To assist in the process of making, cancelling and rescheduling appointments. Take accurate messages (telephone, e-mail, written and retrieving from Voice Mail) for the Centre and action appropriately. Attend team briefings/training/meetings. Input key information onto the database Cority/ files for new employees. Actively update any changes on personnel details e.g. surname, addresses, job titles, manager details. To sort and distribute mail. To answer queries within own range of knowledge, using own initiative, signposting, and seeking assistance where required. Vision and Values: The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment. To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated healthcare for local people Driving this commitment are the Trust-wide signature behaviours: Do what we say we will do No Delays, every day We listen, we learn, we lead Work together, celebrate together Standard Clauses: The purpose of this post should remain constant, but the duties and responsibilities may vary over time within the overall role and level of the post. The post holder may from time to time be asked to undertake other reasonable duties. Any such changes will be made in discussion with the post holder in the light of service needs. Competence The post holder is responsible for limiting his / her actions to those which s/he feels competent to undertake. If the post holder has any doubts as to his or her competence during the course of his / her duties then s/he should immediately speak to their line manager or supervisor. Codes of conduct All employees of the Trust who are required to be registered with a professional body, to enable them to practise within their profession, are required to comply with their code of conduct and requirements of their professional registration. Those staff that are not required to be registered with a professional body are required to comply with the Trusts codes of conduct. Confidentiality The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and other Health Service business. Records Management All employees of the Trust are legally responsible for all records that they gather, create or use as part of their work within the Trust (including patient, financial, personnel and administrative), whether paper or computer based. Allsuch records are considered public records and all employees have a legal duty of confidence to service users. Employees should consult their manager if they have any doubt as to the correct management of records with which they work. Health and Safety Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and the Manual Handling Operations Regulations (1992) and all relevant Trust Health and Safety Policies and Guidance. This ensures that the agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors to the Trust. Infection Control Employees must accept personal responsibility and accountability for Infection Prevention and Control practice. Employees should ensure they are familiar with, and comply with, all relevant Infection Control policies for minimising the risk of avoidable Health Care Associated Infection. All Employees must undertake annual mandatory updates in Infection Control. Non Smoking Policy The Trusts approach to smoking is in line with the governments on-going initiatives for an eventual smoke-free environment. It aims to adhere to the Worcestershire Health Community Campaign to help Worcestershire stop smoking. A no smoking environment policy exists within all Trust premises including entrances and exits to hospital buildings and on other Trust property (with the exception of staff resident in staffresidences, as these are the homes of staff). In June 2014 a ban was implanted which meant staff, contractors and volunteers were no longer permitted to smoke in any of the hospital grounds, including car parks. Further to this, The Alexandra, Kidderminster and Worcestershire Royal Hospitals, have all become smoke free to all patients and visitors as of 17 June 2015. This means that, as well as staff, members of the public, patients and visitors are not allowed to smoke in any of the acute hospital grounds, including car parks. Risk Management It is a standard element of the role and responsibility of all employees of the Trust that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, taking appropriate actions, and reporting all incidents, near misses, and hazards promptly. It is a contractual obligation that all employees must co-operate with any investigations undertaken. Children and vulnerable adults You have a responsibility for promoting and safeguarding the welfare of the children / young people / vulnerable adults that you come into contact with or are responsible for in your job role and sphere of competence. Disclosure and Barring Service The Trust aims to promote equality of opportunity for all, with the right mix of talent, skills and potential. Criminal records will be taken into account for recruitment purposes, only when the conviction is relevant. As the Trust meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Postholders may periodically be asked to undertake a re-check. The Trust is legally required to check all staff against the Disclosures and Barring Services Childrens and Vulnerable Adults barring lists if they engage in what is defined as Regulated Activity or Controlled Activity: Regulated Activity is defined as working closely with children or vulnerable adults, paid or unpaid, on a frequent or intensive basis. Controlled activity is work that provides opportunities for contact with children or vulnerable adults. Equality and Diversity The Trust promotes policies and practices that challenge discrimination, promote equality, respect individual needs, preferences and choices, and protects human rights. The Trust has a clear commitment to equality for all in employment practices based on an applicants ability, skills and aptitude for the post. A range of equality & diversity policy initiatives are in place and all successful applicants are expected to familiarise themselves with these. It is therefore the duty of every employee to comply with the detail and spirit of these policies and the law at all times. Any issues or concerns you have should be taken up with your manager or the human resource team as soon as possible. Dignity All employees must treat each person as an individual, offering a personalised service respecting peoples dignity and modesty at all times. Conflict of Interest The Trust is responsible for ensuring that the service provided for patients and its care meet the highest standard. Equally, it is responsible for ensuring that staff do not abuse their official position for personal gain or to benefit their family or friends. The Trusts Standing Orders require any member of staff to declare any interest, direct or indirect, with contracts involving the Trust. Staff are not allowed to further their private interests in the course of their NHS duties.

An exciting new job opportunity has for a committed Senior Care Assistant to work in an exceptional care home based in the Chester-le-Street, Durham area. You will be working for one of UK’s leading health care providers

This is an amazing purpose built care home in which offers the highest standard of residential and dementia care to its residents

**To be considered for this position you must hold a QCF Level 2 in Health & Social Care and willing to work towards Level 3**

As a Senior Care Assistant your key duties include:
• You will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well
• Supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing
• You will administer medication and maintain clear and accurate records

The following skills and experience would be preferred and beneficial for the role:
• Passionate about caring for older people
• Previous care experience
• Experience leading, coaching and motivating a team to deliver high quality care
• You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative
• Patience, communication and listening skills are equally important
• Maintaining accurate records, time management and prioritising tasks will also be strengths
• Ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we’d love to hear from you

The successful Senior Care Assistant will receive an excellent salary of £12.75 per hour and the annual salary is up to £31,824 per annum. This exciting position is a permanent full time role for up to 48 hours a week working through night shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Generous holiday entitlement
• Ongoing personal development plan and career progression
• Company Pension Scheme
• Friendly Working Environment
• Free Enhanced DBS Check and uniform
• Excellent career development opportunities
• Full time and part time opportunities
• Discounts and benefits suited to your lifestyle

Reference ID: 6851
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

We are currently seeking an experienced and versatile Practice Nurse to join us on a locum basis. This role is available immediately and will continue until March 2025. The position involves working 2 to 5 days per week

Here are some key details:

Job Title: Practice Nurse
Location: Warrington
Type: Locum
Dates/Days Available: 2 to 5 days per week, starting ASAP until March 2025
Rates/Fees: upto £32 per hour Ltd
£250 Welcome Bonus
£750 refer a friend bonus

Key Responsibilities:

• Provide comprehensive nursing care to patients, including assessment, diagnosis, and treatment.
• Perform essential Cytology procedures and manage long-term conditions.
• Support the practice team with various clinical tasks and patient care needs.
• Maintain accurate patient records and ensure high standards of care in line with practice policies and procedures.

Essential Skills and Experience:

• Proven experience as a Practice Nurse in a clinical setting.
• Expertise in Cytology and managing long-term conditions.
• Strong communication skills and the ability to work effectively within a team.
• Flexibility to adapt to various clinical needs and patient requirements.

Benefits of Service Care Solutions:

• Four-weekly payroll runs
• £250 training allowance
• Excellent pay rates and referral bonuses
• Specialist health consultants offering a single point of contact
• Frequent notifications for upcoming opportunities via text and email
• Ltd & PAYE payment options available
• Nationwide provider of mental health staff to over 40 NHS trusts and 200+ local authorities
• FREE DBS disclosures via fast-track online services
• FREE Occupational Health Check and Immunisations

Interested?
To learn more, call me at 01772 208 963 or submit your CV detailing your experience to scott.marsh@servicecare.org

We are currently seeking an experienced and versatile Practice Nurse to join us on a locum basis. This role is available immediately and will continue until March 2025. The position involves working 2 to 5 days per week

Here are some key details:

Job Title: Practice Nurse
Location: Oldham/Rochdale
Type: Locum
Dates/Days Available: 2 to 5 days per week, starting ASAP until March 2025
Rates/Fees: upto £32 per hour Ltd
£500 Welcome Bonus
£750 refer a friend bonus

Key Responsibilities:

• Provide comprehensive nursing care to patients, including assessment, diagnosis, and treatment.
• Perform essential Cytology procedures and manage long-term conditions.
• Support the practice team with various clinical tasks and patient care needs.
• Maintain accurate patient records and ensure high standards of care in line with practice policies and procedures.

Essential Skills and Experience:

• Proven experience as a Practice Nurse in a clinical setting.
• Expertise in Cytology and managing long-term conditions.
• Strong communication skills and the ability to work effectively within a team.
• Flexibility to adapt to various clinical needs and patient requirements.

Benefits of Service Care Solutions:

• Four-weekly payroll runs
• £250 training allowance
• Excellent pay rates and referral bonuses
• Specialist health consultants offering a single point of contact
• Frequent notifications for upcoming opportunities via text and email
• Ltd & PAYE payment options available
• Nationwide provider of mental health staff to over 40 NHS trusts and 200+ local authorities
• FREE DBS disclosures via fast-track online services
• FREE Occupational Health Check and Immunisations

Interested?
To learn more, call me at 01772 208 963 or submit your CV detailing your experience to scott.marsh@servicecare.org

Post Title: Radiology Receptionist & Appointment Clerk Pay Band: 2 Hours: Full Time 37.5 hours Contract: Permanent Location & Department: Worcestershire Acute NHS Trust, Directorate of Radiology Accountable to: Directorate Manager Reports to: Office Manager Key Working Relationships: Internal: Consultants, junior medical staff both inside and outside the department, other health care professionals, Medical secretaries, ward clerks, patients and relatives. External: GP surgeries. Enquiries from other Hospitals outside the Trust. Risk Assessment: Working with display screen equipment for prolonged periods and some manual handling. Job Purpose: To provide a front of House reception service for patients attending for all Radiology imaging. Reflecting the commitment of the Directorate to customer care, quality and ensuring that all visitors are greeted in a welcoming manner. To provide and take a proactive role in prioritising the delivery of an effective and efficient appointments and reception service for the Radiology department, responding to the changing demands of the service ensuring high professional standards at all times. To work as a team member, implementing any improvements to the efficiency and quality of the service, and develop competencies in all areas, whilst also keeping up-to-date in their role and providing on-going support to colleagues. Make (non-complex) appointments, book patients in at the reception, and liaise with staff in the department. Key Duties: Responsible for the registration of patients who attend for examination, using the Radiology Information System (RIS) to check patient data is correct in accordance with department protocols, where necessary updating such information (including updating the Trust PAS), checking that the examinations have not been done elsewhere in the Trust. Complying with IR (ME)R regulations as advised by the Office Manager. Responsible for alerting clinical staff with regards to any patient alarms as indicated on RIS or advised by the patient or referrer. Liaising with diagnostic rooms in cases of delays or sudden peaks in patient arrivals. Ascertaining the needs of patients and visitors and taking appropriate action, such as advising on waiting times and how to obtain results of examinations. Ensuring that the post is open and distributed promptly Ensuring that all paper referrals received are date stamped and then entered onto RIS in a timely fashion prior to the appointment letter being sent. Checking for electronic requests (ICE) for ward patients in particular and ensuring these are accepted promptly and flagged with the relevant clinical team, and added to Waiting List or Request Lists as per departmental processes for each modality Clearing any orders in the ICE deferred to ensure patients are seen promptly Dealing with telephone and reception queries from patients, staff and General Practitioners. This may include advice regarding preparation for special examinations and taking details for cancellations and ensuring they are acted upon and RIS is updated accordingly. Reviewing SMS text (Envoy) and dealing with any cancelled or rebooked appropriately. Also reviewing other responses and contacting patients to clarify. Ensuring all text messages are marked completed as they are dealt with. Assisting relatives in locating patients whereabouts by using RIS and Patient Administration System (OASIS) but ensuring that patient confidentiality is maintained. Updating RIS system when notified of patients that have died and flagging any outstanding booked or waiting to be booked appointments. Taking contact telephone numbers for SMS reminders from patients who attend and asking GP walk-in patients if they are happy to participate. Amending OASIS with details of contact numbers Ensuring that the reception is adequately staffed and informing the Office Manager of any problems. Attend and contribute to staff meetings. Being flexible and assisting the team of receptionists in covering all areas during leave/sickness. Appointments: To make simple/non-complex appointments appropriate to their urgency/priority, ensuring patients are seen in chronological order. To book and co-ordinate patient appointments for investigations and liaise with other departments for combined appointments. To effectively liaise with other department managers and other multidisciplinary colleagues. Dealing with electronic orders for one stop clinics, making sure they are allocated the appropriate appointment date and time in readiness for the patient to attend. Ensure DNA (nonattendances) notifications are sent to referrer promptly after checking pt data and ensuring appointment letter have been sent correctly. Ensuring that any urgent (or 2ww) patient is offered another appointment via telephone contact to establish if the appointment is still required. Change appointments if requested and ensure the CRIS system is updated detailing reason for cancellation. Ensuring that any electronic or paper diaries are also updated. Ensure Appointment rooms are not overbooked except where there is prior agreement. Scanning in any clinical paperwork requested by the clinical team. Also arranging to scan in letters and other patient information agains the correct patient and exam event. Referrals: To ensuring all referral forms and appointments are dealt with effectively, recognising trends and proposing action required to effect change On receipt of a referral into the Radiology Department, check the CRIS to see if patient is already registered; if there is any doubt that it is the same patient or any data is missing check details with patient or GP or refer to office manager. General Responsibilities: To ensure all documents for reception and appointments office are completed in a timely and efficiently manner and filed accurately. To demonstrate a wide range of problem solving skills involving allocation and prioritising of work load. To promote excellent working relations in order to deliver a high quality service. Ensure that confidential waste is dealt with daily and appropriately. At all times adopt a flexible, positive and energetic approach to work so that the Services of the Department of Radiology are promoted.. To be familiar with and adhere to Trust and departmental policies and operational procedures To keep up to date and trained with on new procedures and systems within the department and the Trust To cover the departments opening hours, lunch and tea breaks. To assist in out of hours work (if required) on a voluntary basis to ensure cover is provided. Offering cover to other sites as and when needed. In the event of equipment breakdown e.g. Office equipment. Notify the relevant technical support of the fault and ensure colleagues of such an event are updated. Should persistent breakdown Office Manager to be informed. To ensure a clean, tidy and safe environment in liaison with domestic services, and works and be responsible for the well-being of any personnel and visitors to the Department To keep patients informed of any expected waiting periods and delays to appointment times on arrival at reception. To participate in the departmental appraisal programme. To undertake other duties as and when required due to changing demands of the service and department as instructed by the Office Manager.