Total 532 Others level Customer Service job vacancies in Salisbury, Wiltshire, SP9 2TT

As an ADMINISTRATIVE ASSISTANT, GS-0303-7, you will advise regarding the practical and technical aspects of office administration, include budgeting, purchasing, supply, personnel, word processing, files management; performs staff support work in each of these areas; update the office's supply sources; purchases supplies, equipment, services through open market purchase by blanket agreement, cash/field purchase order, or similar methods; process/track purchase documents; collect data for office-operating budget, reviews submissions for proper format and compliance with budget requirements, consolidate material into an annual office budget; serve as the Records Management Coordinator for the organization; collect operations maintenance and logistics program information from personnel, enters it into electronic or manual information systems, search for it as requested; schedule use and maintenance of computer equipment; enter/retrieve information from a variety of systems; help field office employees to use the various computer systems; serve as the focal point for all personnel actions in the organization; initiate personnel actions as needed to include performance evaluations, standards, job announcements, SF-52 actions; accomplish travel arrangements for the office to include travel/ hotel reservations, travel orders, coordinate visits; prepare/monitors appointment/delegation letters and other additional appointments for all subordinate activities; coordinate joint directorate inspections such as NGB, Army IG, Army Audit Agencies, other external agencies; assist in the development of policy letters, which may require researching applicable directives from higher authority, to ensure that no conflict will result from issuance of new policy; work require general knowledge of the operations, maintenance, and logistics mission and functions of the facility; understanding of how the office's various administrative services relate to one another and to the office's mission; contact are with co-workers/managers in the organization for which services are performed, staff specialists at higher echelons; knowledge of OA systems to use several types of software for various work needs; supervise/control access to SIPR data equipment, assists the TACOPS officer with access rosters, management and security of all classified documents; remodel projects through AGAV/JFHQ offices, Repairs of facility, OSHA inspection, ARMS Inspection (FORSCOM), Environmental (EPA).

Care Home Administrator

Hours: 40 hours per week

Salary: £31,000 per annum + fantastic benefits

Location: Swindon, Wiltshire, SN5 0AD

Our client is looking for an experienced and dedicated Administrator to join their team and play a pivotal role within the home’s management team.

Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team.

You’ll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction.

RESPONSIBILITIES

• Promote a warm and welcoming environment for residents, staff and visitors
• Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home
• Drive the occupancy and reputation of the Care Home as part of a community engagement team
• Support resident and family feedback with a focus on customer care
• Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions
• Payroll preparation for home based staff
• Provide advice and guidance to employees on queries using the HR tools and resources available
• Ensure that all personal files are stored securely
• Attend meetings and produce accurate notes and minutes where required
• Ensure all rotas are complete
• Manage safe contents, petty cash, and resident fund accounts
• Update ad-hoc training, supervisions, and appraisals on staff records
• Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications

NEED TO HAVE

• Experience in a customer facing role
• Previous involvement in HR administration and recruitment
• High level of attention to detail and the ability to prioritise
• Proficient user of Microsoft- specifically Word, Excel and Outlook
• CIPD qualification would be beneficial

• REWARDS AND BENEFITS
• Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection
• Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
• Access to a wide range of retail and leisure discounts at big brands and supermarkets
• Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
• Confidential and free access to counselling and legal services
• Tax code review service, where we will check that you are on the right code and paying the right level of tax
• Option to join our monthly staff lottery alongside thousands of colleagues across the UK

As the only healthcare provider to be accredited as one of the best companies to work for in the UK, our client is dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Click to Apply!

Job Reference: CTNPO5323

Care Home Administrator

Hours: 40 hours per week

Salary: £31,000 per annum + fantastic benefits

Location: Swindon, Wiltshire, SN5 0AD

Our client is looking for an experienced and dedicated Administrator to join their team and play a pivotal role within the home’s management team.

Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team.

You’ll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction.

RESPONSIBILITIES

• Promote a warm and welcoming environment for residents, staff and visitors
• Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home
• Drive the occupancy and reputation of the Care Home as part of a community engagement team
• Support resident and family feedback with a focus on customer care
• Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions
• Payroll preparation for home based staff
• Provide advice and guidance to employees on queries using the HR tools and resources available
• Ensure that all personal files are stored securely
• Attend meetings and produce accurate notes and minutes where required
• Ensure all rotas are complete
• Manage safe contents, petty cash, and resident fund accounts
• Update ad-hoc training, supervisions, and appraisals on staff records
• Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications

NEED TO HAVE

• Experience in a customer facing role
• Previous involvement in HR administration and recruitment
• High level of attention to detail and the ability to prioritise
• Proficient user of Microsoft- specifically Word, Excel and Outlook
• CIPD qualification would be beneficial

• REWARDS AND BENEFITS
• Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection
• Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
• Access to a wide range of retail and leisure discounts at big brands and supermarkets
• Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
• Confidential and free access to counselling and legal services
• Tax code review service, where we will check that you are on the right code and paying the right level of tax
• Option to join our monthly staff lottery alongside thousands of colleagues across the UK

As the only healthcare provider to be accredited as one of the best companies to work for in the UK, our client is dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Click to Apply!

Job Reference: CTNPO5323

Care Home Administrator

Hours: 40 hours per week

Salary: £31,000 per annum + fantastic benefits

Location: Swindon, Wiltshire, SN5 0AD

Our client is looking for an experienced and dedicated Administrator to join their team and play a pivotal role within the home’s management team.

Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team.

You’ll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction.

RESPONSIBILITIES

• Promote a warm and welcoming environment for residents, staff and visitors
• Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home
• Drive the occupancy and reputation of the Care Home as part of a community engagement team
• Support resident and family feedback with a focus on customer care
• Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions
• Payroll preparation for home based staff
• Provide advice and guidance to employees on queries using the HR tools and resources available
• Ensure that all personal files are stored securely
• Attend meetings and produce accurate notes and minutes where required
• Ensure all rotas are complete
• Manage safe contents, petty cash, and resident fund accounts
• Update ad-hoc training, supervisions, and appraisals on staff records
• Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications

NEED TO HAVE

• Experience in a customer facing role
• Previous involvement in HR administration and recruitment
• High level of attention to detail and the ability to prioritise
• Proficient user of Microsoft- specifically Word, Excel and Outlook
• CIPD qualification would be beneficial

• REWARDS AND BENEFITS
• Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection
• Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
• Access to a wide range of retail and leisure discounts at big brands and supermarkets
• Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
• Confidential and free access to counselling and legal services
• Tax code review service, where we will check that you are on the right code and paying the right level of tax
• Option to join our monthly staff lottery alongside thousands of colleagues across the UK

As the only healthcare provider to be accredited as one of the best companies to work for in the UK, our client is dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Click to Apply!

Job Reference: CTNPO5323

Support Worker
Swindon
Supported Housing
3-month contract
35 hours
£15.50 LTD / £13.21 PAYE (inc holiday)

Support Worker needed to deliver person-centered support and help clients achieve independent living in Swindon.

THE ROLE
The Support Worker will provide structured, outcome-focused support to service users in supported housing schemes:

• Deliver tailored support services to meet clients' individual needs and promote empowerment and independence.
• Assist clients with tenancy issues, rent payments, and benefits applications.
• Conduct client assessments to determine the most suitable housing solutions.
• Maintain accurate records, including support plans and risk assessments.
• Work collaboratively within a multi-disciplinary team to meet key performance indicators.
• Promote education, training, and employment opportunities for clients.
• Adhere to safeguarding and health and safety protocols for client safety.

THE CANDIDATE
The ideal candidate will have prior experience in a similar role supporting vulnerable clients, particularly victims of domestic violence.

• Knowledge of delivering housing or social care support.
• Familiarity with housing management, including tenancy sustainment.
• Experience with risk assessment and crisis intervention.
• Ability to work effectively as part of a team and independently.
• Competence in using IT systems for maintaining timely records.

THE CONTRACT
This role is Mon-Fri, 9am - 5pm, with occasional lone working required.
3-month contract with potential extension.
The pay for the role is £15.50 per hour LTD company rate, with a PAYE equivalent of £13.21 per hour inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Reporting to – Technical Assurance Manager

Location – Westdown Camp with national travel

Hybrid – travel to office and other sites as required

Hours – 37.5 per week – Monday to Friday

£45,000 per annum plus car allowance of £600 per month + expenses.

Landmarc Support Services are looking to recruit an Authorised Person (Gas) to support the delivery of our National FM contract. You will be based within a commutable distance to Westdown Camp in Wiltshire, but national travel to our sites will be expected in this role.

Landmarc will provide you with a competitive salary; in addition to this, we also offer the following main benefits, amongst many others:

Pension

Landmarc offers all employees an opportunity to join our company stakeholder pension scheme, whereby the company will contribute up to 8% of the employee’s salary.

Holiday

Employees are entitled to 25 days’ pro rata during each year of employment plus public holidays. Three extra discretionary days added to our annual leave allowances at Christmas.

Annual leave allowance will increase in recognition of your continued service.

Holiday purchase – purchase up to 10 more days’ holiday to use throughout the year.

Other benefits

Edenred – employee savings scheme

Annual salary review, in consultation with the recognised Trade Unions

Life assurance insured for three times your annual salary, to help the loved ones

Reimbursement of professional fees and on-going training

Health Cash Plan – All employees can join. You can also add up to four children under the age of 24 to your policy

Family friendly policy

Sick pay - After 6 months of service

* Application updates may be sent to you via email, please ensure you check your emails regularly. Please note some emails may arrive in your junk mail folder

To be the Gas Safety Management subject matter expert for the business

Ensure all GSMP’s are produced, approved, reviewed and issued

Ensure the business has sufficient Gas RP’s in the Regions and provide cover where required

Monitor and Mentor the Gas RP’s and any designates

Attend Gas Safety Case Audits

Maintain the Gas Safe Register for the business

Attend DIO Gas Working Group Meetings (on-line) and disseminate to regional staff

Manage and monitor all audit observations and progress of works arising - Entropy

Maintain a library of RP training certificates, appointment certificates and audit reports

Produce and present reports where required

To be the National Authorised Person for the business

To be appointed as an Electrical HV/LV, Petroleum and Mechanical Authorised Person

Ensure all AP audits are planned and arranged

Ensure the business has sufficient AP’s in the Regions and provide cover where required – Electrical, Petroleum and Mechanical

Monitor and Mentor the AP’s and any designates

Attend AP Audits where required

Maintain the master AP List and BI Dashboard for the business

Attend DIO Electrical and Fuels Working Group Meetings (on-line)

Manage and monitor all audit observations and progress of works arising - Entropy

Maintain a library of AP training certificates, appointment certificates and audit reports

Produce and present reports where required

Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.

By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.

Are you ready to make a significant impact within MOD? Brookstreet is seeking a skilled HEO Support Officer professional for a hybrid role at our client's Corsham location, offering 2-3 days per week in-office with the potential for contract extension beyond 31/03/2025.

Position Overview:

• Location: E2, Building 405, Westwells Road, MOD Corsham, SN13 9NR
• Pay Rate: £18.35/hr + £0.50/hr allowance
• Hours: Full-time, 37 hours per week, hybrid role 2-3 days/week from home

Key Responsibilities:

• Planning & Scheduling: Assist with project planning, enabling smooth project flow.
• Cost Monitoring & Financial Oversight: A crucial part of this role is ensuring all project costs are effectively monitored. You'll track project spending, handle invoicing support, and contribute to budget planning.
• Monitoring & Reporting: Maintain project controls and assist in producing reports.
• Administrative Excellence: Manage project files with strong version control and support contract performance review meetings.
• Stakeholder Engagement: Maintain and update the stakeholder log, serving as a central contact for information requests.
• Meeting Coordination: Organize key meetings and provide comprehensive secretariat support.

Essential Knowledge & Experience:

• Strong experience in financial tracking or cost monitoring within projects.
• Proven experience working across departments (e.g., finance, business management).
• Proficiency in Office collaboration tools (SharePoint, MS Teams).
• Background in supporting workforce resourcing.

Mandatory: valid SC clearance

Interview Assessment Areas:

• Behaviours: Working Together, managing a Quality Service, Delivering at Pace
• Technical Competencies: Planning & Organisation, Stakeholder Engagement

If you're detail-oriented, excel in financial monitoring, and thrive in a collaborative environment, we'd love to hear from you! Apply now to join the Defence Digital team via Brookstreet and drive impactful projects forward.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Wiltshire College & University Centre have an exciting opportunity for an Animal Care Learning Support Technician to join our team.

Location: Lackham, Wiltshire

Salary: £22,824 rising to £23,302 per annum (Professional Services Grade 4 & 4a)

Job Type: Permanent, Full Time, 37 hours per week, based on a 7-day rota, including weekends and bank holidays, 52 weeks per year

Close Date: Friday 22nd November 2024

Animal Care Learning Support Technician - The Role:

Do you have a passion within animal care and welfare? We are looking for someone to maintain our range of animals and facilities at the Lackham Animal Centre and to guide and support students.

Our animals are fundamental to our teaching quality and to our student progression; and you as a successful technician can be a part of that journey.

This is a great opportunity for someone wanting to gain experience within an educational environment, with further training available we can support your career progression.

Animal Care Learning Support Technician - You

You will be pro-active, passionate and motived to support our animal care provision, helping our learners achieve by assisting our lecturers and preparing the workplace. The successful candidate will have recent relevant experience of the animal care industry and hold good knowledge of animal care and welfare.

The successful candidate will be passionate, confident and have industry experience working with a range of animals, working to high industry standards to meet animal welfare needs.

You will have the following qualifications:

• Level 2 qualifications in English and Maths (or equivalent)
• Level 3 animal related qualification or willingness to work towards
• Industry experience working with a wide range of animals, such as small mammals, reptiles, primates, and hoof stock etc.

Animal Care Learning Support Technician - Benefits

• Competitive salary
• 30 days annual leave for Professional Services Staff, including bank holidays and additional closure days over the Christmas period
• Automatic enrolment into the Local Government Pension Scheme
• Access to our Employee Assistance Programme (EAP)
• Discounts with a wide variety of retailers
• Free onsite car parking

Application Process:

Wiltshire College & University Centre follows Safer Recruitment Guidance outlined by the Department for Education in 'Keeping Children Safe in Education'. This involves conducting enhanced DBS checks, including checks against the children's barred list, and other employment verifications, including an online presence review for shortlisted candidates.

We embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment.

As a Disability Confident Employer, we pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities.

To submit your application for this exciting Animal Care Learning Support Technician opportunity, please click 'Apply' now.

Applications for this role close on the 22nd November 2024

Wiltshire College & University Centre have a great opportunity for an Inclusion and Support Manager to join our team.

Location: Cross College/Trowbridge

Salary: £34,608 per annum (Professional Services Grade 9)

Job Type: Permanent, Full Time (37 hours per week/52 weeks per year)

Closing Date: 24th November 2024

Inclusion and Support Manager - The Role:

Wiltshire College & University Centre is a leading provider of further education, dedicated to fostering an inclusive learning environment across our four campuses. At our Trowbridge campus, we are committed to supporting students to achieve their fullest potential through tailored interventions and robust SEND provision.

As the Inclusion and Support Manager, you will collaborate closely with the Head of Inclusion and Support to enhance our SEND provision. Your role will be pivotal in ensuring that our students have the necessary support to access and succeed in their chosen fields of study. You will contribute to the continuous improvement of our SEND services, preparing students for independence and enabling them to achieve their academic goals.

Inclusion and Support Manager - Key Responsibilities:

• Develop and implement strategies to enhance SEND provision in line with best practices and the SEND Code of Practice.

• Collaborate effectively with the Head of Department, managers, curriculum teams, and external stakeholders to achieve our educational objectives.

• Provide targeted interventions to support students, ensuring they have equitable access to educational opportunities.

Inclusion and Support Manager - You:

We are looking for a motivated individual with a deep understanding of SEND provision and a commitment to student success. The ideal candidate will have:

• Experience in managing SEND provision within an educational setting.

• Knowledge of the SEND Code of Practice and government SEND initiatives.

• Strong communication and collaboration skills, with the ability to work effectively in a team environment.

• A degree or equivalent professional qualification in teaching/SEND, or substantial relevant experience.

If you are passionate about making a positive impact on student's lives and contributing to an inclusive educational community, we invite you to apply for this exciting opportunity. Help us shape the future of education at Wiltshire College & University Centre.

Inclusion and Support Manager - Benefits:

• 30 days annual leave for Professional Service Staff, plus bank holidays and additional closure days over the Christmas period


• Automatic enrolment into the Local Government Pension Scheme

To submit your application for this exciting Inclusion and Support Manager opportunity, please click 'Apply' now.