Total 23 Others level Customer Service job vacancies in Radlett, WD7 9HQ

We're recruiting for an experienced Service Manager for a supported living service in Radlett, Hertfordshire. This pivotal role involves leading a team supporting individuals with learning disabilities and complex needs, ensuring high standards of care, and managing the transition from inpatient care to a supported living model.
Key Responsibilities:

• Lead and manage a team in a medium to large supported living setting.
• Oversee the transition process for individuals with complex needs.
• Ensure compliance with legal frameworks (e.g., DoLS).
• Manage budgets and maintain financial viability.
• Provide practice leadership to develop and align best practices within the team.
• Be part of an on-call rota.

What we're looking for:

• Experience managing supported living or residential services.
• A background in supporting individuals with learning disabilities and complex needs.
• Strong leadership, coaching, and team development skills.
• Knowledge of relevant legal frameworks (e.g., DoLS, best interest requirements).
• NVQ Level 3 or QCF Level 5 (or willingness to obtain).
• Full UK driving licence.

Benefits include:

• £37,080 per annum.
• High-quality training and career development.
• Flexible working hours.
• Up to 28 days annual leave (pro-rata).
• Contributory pension scheme.
• Health portal access & employee support.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

General Responsibility To work closely with the Senior Secretary to provide comprehensive secretarial service to the Clinic Team including copying, scanning and audio typing. To receive and process telephone and email enquiries on behalf of the Clinic Team. To be responsible for ensuring that all telephone calls and any visitors are dealt with promptly and in a professional manner; bearing in mind the need for confidentiality and the requirement to promote the Trusts corporate image To book initial assessments when requested by the clinical team, and generating correspondence to service users and to ensure that they have information about appointments as appropriate To input patient information onto the Trust database for which training will be given. To input appointments on to Room Booking System. To demonstrate a positive customer care approach. To sort and issue incoming post and frank outgoing mail. Responsible for logging faults with facilities and liaison with the local site office where necessary To prepare agendas and take and type minutes, confidential reports and circulate as required. To arrange appointments for the Clinic Team as necessary, maintaining the room booking system. Responsible for ensuring notice boards and leaflets are up to date with relevant information. To update skills as necessary and attend mandatory training. To maintain the Units filing systems, filing and retrieving records as required. To assist with the collection of statistical data as required. To maintain the archive system for patients and staff. To provide annual leave cover for the Senior Secretary when required.

Complex Care Assistant

NR34 - Beccles area

Various shift patterns including sleep in nights, days and weekends

From £15.00 per hour with weekly pay

A full UK driving licence, access to own vehicle along with business insurance is essential

*We offer the flexibility of either a zero-hour contract or contracted hours (16hrs, 24hrs or 30hrs) - which would suit your lifestyle the most? - T&Cs apply and are discussed at interview*

About Prestige Nursing & Care Norwich

Here at Prestige Nursing & Care Norwich the most important factor in everything we do is that the people we support, and our staff team, are happy and safe. We are a friendly and supportive team with quality at the forefront of everything we do and most importantly, we care as much as you.

What our client is looking for

Our male client is looking for reliable, caring and professional complex care assistants / support workers to assist in his daily living, such as support with his personal care and mobility.

Our client has a fun and vibrant personality with a wealth of hobbies and interests, so no two days would be the same.

Do you need experience?

Due to the nature of the role, paid UK care experience within the last 6 months is preferred, as much as this is a complex care role, we will consider applicants with care or support worker experience.

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

You may be asked to provide your employment details through HMRC.

#INDEHP24

The Support Worker role at this level, will be allocated and agreed via plans of care, assessed and evaluated by a registered nurse. They will implement, deliver care under the guidance of registered practitioners supported by a monitored process of on-going supervision and support. This role will be expected to work with on-going levels of support and supervision as determined via a monitored supervisory process and supported by educational development. The expectation to adherence to agreed instruction, whilst being guided and supported within Trust procedures and policies. As part of the wider Team the post holder will be responsible for participating and assisting in the delivery of care/services to patients including managing their own caseload of low risk eating disorder patients and those suffering with Binge Eating Disorder as part of The CAMHS Eating Disorders Team, working under the direct supervision of a registered member of staff. This will involve being responsible for carrying out practical tasks, identified as part of the patients care plan or care pathways including meal support, body image work and supporting patients to manage anxiety. The post holder will provide supportive care management and work with a supervisor allocated to a group of service users as delegated by the Team Manager or registered practitioner. The post holder will be expected to work in a community setting including service user homes and schools. The post holder will receive clinical supervision as appropriate and partake in reflective practice/training on a regular basis.

The Support Worker role at this level, will be allocated and agreed via plans of care, assessed and evaluated by a registered nurse. They will implement, deliver care under the guidance of registered practitioners supported by a monitored process of on-going supervision and support. This role will be expected to work with on-going levels of support and supervision as determined via a monitored supervisory process and supported by educational development. The expectation to adherence to agreed instruction, whilst being guided and supported within Trust procedures and policies. As part of the wider Team the post holder will be responsible for participating and assisting in the delivery of care/services to patients including managing their own caseload of low risk eating disorder patients and those suffering with Binge Eating Disorder as part of The CYP Eating Disorders Team, working under the direct supervision of a registered member of staff. This will involve being responsible for carrying out practical tasks, identified as part of the patients care plan or care pathways including meal support, body image work and supporting patients to manage anxiety. The post holder will provide supportive care management and work with a supervisor allocated to a group of service users as delegated by the Team Manager or registered practitioner. The post holder will be expected to work in a community setting including service user homes and schools. The post holder will receive clinical supervision as appropriate and partake in reflective practice/training on a regular basis.

To work as part of a team which provides Mental Health Services to those At Risk Mental State (ARMS) To work across service and/or care group boundaries as To work closely in association with the Team Leader, other senior staff, and other agencies, to help maximise the quality and quantity of STR services within available To work within the Care Management process with a focus on Recovery To provide support, give time and thus promote Main responsibilities: To provide support, give time to an allocated group of service users and thus promote their recovery and promote their place in the broader To contribute towards the management of a team of STaR workers, by leading on clearly identified, appropriate day to day team management Responsible for providing support to the Mental Health Wellbeing Practitioners, in the implementation of a recovery focused support and wellbeing plan for an allocated number of individual service To ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent To positively promote independent living of service users within To enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion, and To develop plans that will enable the provision of practical support to service users and their carers in developing and managing dignity and To ensure the right information is available to enable staff and service users to gain access to resources, including benefits and welfare To be responsible for reviewing information available to staff and service users for its quality and To help to identify early signs of relapse by monitoring the service users progress, level of functioning and mental state and alert the appropriate staff involved in the service users care. To report regularly to Mental Health Wellbeing Practitioners and appropriate key stakeholders To maintain accurate records as required by existing procedures, entering appropriate details on the service users case notes / electronic patient records as necessary. To ensure the service user understands and has a clear pathway of care across sector / agency boundaries with key contact points / named To participate in and be responsible for appropriate elements of staff development as part of Team meetings as and when

Customer Team Member
Location: Woodpark Road, Portree, IV51 9HQ
Pay: £16.00 per hour including night shift premium
Contract: 39 hours per week + regular overtime, permanent, full time
Working pattern: night shifts to cover 9pm to 6am, Sunday to Saturday



Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)


You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.


We're looking for Customer Team Members to join our team at Co-op.


When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.


What you'll do
- Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!

This job would suit people who have
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts

Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.

Customer Service Researcher

Ellesmere Port / Hybrid (2 days from home)

£25,000 per annum

Monday to Friday, 8:30am to 5:00pm (Early finish @ 3pm on Friday)

Due to continued company growth we are recruiting several Customer Service Researchers to join a market leading company in Ellesmere Port. The position is to join an already established team and work closely with current clients to gather information on their upcoming projects and work.

The position is office based and comes with a basic salary of £25,000. Hours of work are Monday to Friday 8:30am to 5:00pm with an early finish at 3pm on Fridays. There is also free onsite parking and an opportunity to work from home 2 days per week.

The main duties of a Customer Service Researcher are;

• Keep in regular contact with your portfolio of business clients
• Engage in consultative and meaningful conversations in order to gather information on upcoming works and projects
• Build rapport with clients to further develop relationship and gather additional information
• Update the systems after every call with the information gathered
• Effective time management - diary and call schedule
• Liaise with the wider team to share information and findings
• Deal with call backs/inbound enquiries
• Keep up to date with latest industry news, developments and regulations
• Ensure company remain GDPR compliant

Benefits;

• Potential long-term career opportunities within the wider business
• 34 days annual leave (25 working, birthdays off, eight bank holidays) increasing to 39 days with service
• Hybrid working - 2 days at home / 3 days in the office
• Life assurance and private pension
• Full industry training which is ongoing for continued professional development

Apply for this role now or email your cv directly to adam.molyneux@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

We are seeking a dedicated and efficient Office Receptionist/Admin to join our team. This role requires a highly organised individual who can manage administrative tasks while providing a welcoming and professional front-of-house presence. This position will be responsible for delivering administrative support and outstanding customer service at our new office in Radlett, Hertfordshire. The ideal candidate will be organised, proficient in clerical tasks, and possess strong communication skills. This role is vital in ensuring the smooth operation of our office and providing top-notch support to the office and visitors.

Key Responsibilities:

Office Management:

- Oversee daily office operations, ensuring a smooth and efficient workflow.
- Manage office supplies and inventory, placing orders as necessary.
- Handle administrative tasks such as filing, data entry, and correspondence efficiently with accuracy.
- Coordinate maintenance and repairs for office equipment and facilities.
- Assist in preparation of reports, presentations, and other documents.
- Collaborate and coordinate with all departments within Ness M Care to ensure proper administration and work efficiency.

Reception Duties

- Greet and welcome clients, visitors, and staff in a friendly and professional manner, provide refreshments and arrange taxi services as needed.
- Answer and direct incoming calls, taking messages as needed.
- Manage the reception area, ensuring it is tidy and presentable.
- Schedule appointments and manage the office calendar.
- Handle incoming and outgoing mail and deliveries.

General Duties

- Fleet Management – Monitor the company’s fleet of cars, notify management of upcoming MOTs, and ensure road tax deadlines are met in collaboration with Accounts Department and COO.
- Staff Welfare: Plan, order, and distribute PPE to various regions.
- Correspondence Handling: Collect and distribute mail, send documents via the post office, and coordinate long and short-haul courier services.
- Maintain confidentiality and security of client and company information.
- Assist with organising company events, meetings, and training sessions.
- Provide support to other team members as needed.
- Ensure compliance with company policies and procedures.

Requirements

- Proven experience as a receptionist, office manager, administrator or similar role.
- Excellent organisational and multitasking abilities.
- Strong communication and interpersonal skills.
- Attention to detail and problem-solving skills.
- Ability to handle confidential information with discretion.
- Ability to work independently and as part of a team.
- High level of professionalism and attention to detail.
- Familiarity with office equipment and basic troubleshooting.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Desirable:

- Previous experience in a care services or healthcare environment.
- Knowledge of administrative and clerical procedures.
- Understanding of health and safety regulations.

What We Offer:

- Competitive salary of £27K-30Kper year.
- Company pension.
-Blue Light Card.
- A friendly and supportive work environment.
- Opportunities for professional development.
- The chance to be an integral part of a dynamic and growing company which is expanding to Hertfordshire and Beyond.

This will predominantly include, amongst other tasks: Welcoming visitors; processing telephone enquiries on behalf of the team; inputting patient information onto the Trust electronic patient records; scanning; organising outgoing and incoming post; and formatting clinical letters. Hertfordshire Partnership NHS Trust (HPFT) is committed to providing excellent health and social care with the vision to be the leading provider of mental health and specialist eating disorders services in the country. The Trust has an outstanding track record of service delivery and quality. It provides services to over one million residents and is currently rated as outstanding by the Care Quality Commission. Key goals for the Trust include being the provider of choice; delivering high quality integrated health services in collaboration with local people, to improve overall health and well-being. To deliver this the Trust is committed to employing the best workforce, recruiting individuals with the ability to provide care at the cutting edge of innovative practice. We have excellent development and training programmes which rank us in the top 20% of Trusts in the UK and a strongly embedded learning culture to support and facilitate staff to develop their potential and progress in their careers.

To provide support, give time to an allocated group of service users and thus promote their recovery and promote their place in the broader To contribute towards the management of a team of STR workers, by leading on clearly identified, appropriate day to day team management Responsible for providing support to the care co-ordinator, in the implementation of a recovery focused care plan for an allocated number of individual service To ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent To positively promote independent living of service users within To enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion. To develop plans that will enable the provision of practical support to service users and their carers in developing and managing dignity To enable staff to provide support with daily living of ordinary lives To ensure the right information is available to enable staff and service users to gain access to resources, including benefits and welfare To be responsible for reviewing information available to staff and service users for its quality The Above is just a small example of the duties involved please read the attached documents before applying

McGinley are looking for Concrete Finishers in Radlett, Hertfordshire!

Job requirements:

CSCS card

Experience with concrete works

Correct PPE

If you are interested then please apply here or alternatively give Hugh a call on 07880 294349

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Job Title: Fleet Services - Stores Person
Location: Dorset Police - Fleet Services Department - Ferndown or Weymouth
Reports To: Logistics Coordinator

About the Role:
Dorset Police Fleet Services is seeking a dedicated and organised Stores Person to join our team. This role is crucial in ensuring that our fleet maintenance operations run smoothly by providing timely and efficient logistical support. The ideal candidate will have experience in vehicle maintenance, storekeeping, and a strong understanding of various vehicle components.
Key Responsibilities:

• Provide just-in-time logistic support for vehicle safety and maintenance.
• Process requisitions and purchase orders for vehicle parts and equipment.
• Operate a fork lift truck and other vehicles safely.
• Ensure all goods received meet quality standards and resolve any issues with suppliers.
• Maintain accurate records of inventory and assist in regular audits.
• Monitor and report on inventory trends and customer feedback.

Essential Criteria:

• Significant practical experience in vehicle maintenance and storekeeping.
• Knowledge of a wide range of vehicle makes, types, and components.
• Strong decision-making skills and the ability to organise and plan work.
• Ability to monitor inventory levels and evaluate best sources of supply.
• Excellent problem-solving skills and a customer-focused attitude.
• Awareness of the cost and resource implications of own work.

Desirable Criteria:

• Experience operating a fork lift truck.

Special Conditions:

• The role requires adherence to Dorset Police's Values and Ethics.
• Specific health and safety training may be required.
• Standard vetting clearance is required prior to appointment.

How to Apply: Interested candidates should contact Lewis Ashcroft at Service Care Solutions for more information and to submit an application.

Contact Information:

• Lewis Ashcroft
• Service Care Solutions
• Email: Lewis.Ashcroft@servicecare.org.uk.
• Phone 01772 208962

You will contribute to the monitoring of the physical environment ensuring that it is safe and conducive to the therapeutic work of the unit/community setting, whilst being able to accurately monitor and feedback concerns the registered practitioners. You will have informed knowledge and understanding in the psychological, social, physical and spiritual needs of all patients as guided as agreed in a monitored supervisory framework. You will actively participate and assist in the care and rehabilitation of patients as per the plan of care determined and supervised by a registered practitioner. You will report and feedback concerns within instructed duties, that facilitate timely comprehensive and contemporaneous written clinical records for sign off and oversight by a registered practitioner You will contribute towards the delivery of care using the recovery approach to provide therapeutic interventions as agreed as part of an ongoing and monitored supervisory framework You will support recovery outcomes as guided within a clear supervisoryframework with a focus on care plans produced and evaluated by aRegistered Practitioner. For a more detailed description, please see attached JD and PS.

Sanctuary Personnel, an innovative and committed recruitment agency, has a new permanent position available for a full-time Assistant Service Manager based in a Residential home in Radlett.

The salary for this permanent Assistant Service Manager role is £27,154.

Main Duties:
• You and your team will be supporting them to live as independently as possible in the community and help them to create their own home
• You will have the amazing opportunity to make a wonderful impact on people’s lives and support the Service Manager to lead a great team who you will support on shifts as part of the role, receiving full support from the beginning of your journey with us. Each bungalow has an Assistant Service Manager as well as a Support Worker staff team and a Service Manager oversees all 3 bungalows

Key Responsibilities:
• Experience in a similar role within social care e.g. Assistant Manager, Deputy Manager, Supervisor, Team Leader etc.
• Experience supporting people who have learning disabilities and/or complex needs
• Experience of managing budgets and financial information
• Knowledge of sector relevant legislation regulatory bodies and their standards
• Ability to work with your Service Manager to manage and lead a successful and positive team.
• Understands the balance between keeping our people safe and positive risk taking.
• Stay up to date with policies and procedures to carry out and maintain safe and best practices.
• Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner.
• Work with your Service Manager to reinforce a positive culture of continuous improvement.
• Act as the Service Manager in their absence.
• To be able to take part in a management cover rota which could include day and night shifts.
• Driver with full UK valid driving licence essential – ability to travel to the service location and drive the service vehicle/s

Benefits you can Expect:
• Early Pay – ability to access your earnings more frequently if you wish.
• Paid enhanced DBS.
• Flexible working.
• Up to 28 days paid annual leave (pro rata).
• Access to high quality training that supports your career development.
• Contributory pension scheme with life assurance.
• Shopping discounts via Blue Light Card and The Bene£its website.
• Recommend a friend scheme - earn up to £500.
• Free and confidential 24/7 access to the health portal, counselling and support

Contact:
This job is advertised by Harry Smy; if you are interested in this position please click above to apply now.

We welcome applications within a residential or supported living setting from care home managers, deputy managers, care coordinators, key workers, childcare workers and more as we might have other roles applicable to you.

Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements.

As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning ‘Best Candidate Care’ at the Recruiter Awards as well being a two-time finalist for the same award.

Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI).

With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process.

Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.