Total 82 Others level Customer Service job vacancies in Motherwell, ML1 3TA

Business Support Specialist Safeguarding Minute Taker
Scale 4 (£25,584 - £27,269)
37 Hours, Full Time
Temporary (10 months initially)
Hybrid Stockport Central House (including a mixture of home working and office based in line with service requirements)

Application Deadline: 18 November 2024 11:59pm
Shortlisting Date: 20 November 2024
Interview Date: 28 November 2024
Interview Type: In person, including a minute taking test

Your Role

In this role you will see the vital work carried out by the professionals we support to keep the people of Stockport safe. Is it a very interesting area of work and Business Support have a vital part to play in this, which keeps all our team motivated to make a difference.

The role centres primarily around minute taking of safeguarding meetings in Children’s Social Care, and the administration linked to this. This will include:

• setting up the meeting
• room bookings
• sending out invites, paperwork/documents prior to the meeting
• attending and minuting the meeting
• circulating the minutes post the meeting
• updating case management system

About You

This is a demanding and challenging role, and you will need emotional resilience as often you will be listening to distressing and upsetting information.

The ideal candidate will be:

• A highly organised individual able to work to agreed deadlines.
• A confident and experienced minute taker who can take accurate and high-quality minutes, using a laptop,
• Be able to work on your own and as part of a very supportive team, you will use your initiative to ensure key work is completed to meet statutory timescales.
• Have experience of dealing with confidential and sensitive information on case management systems.
• You will be computer literate and proficient in working with standard office IT applications including MS Office.
• You will be expected to learn how to navigate in-house ICT systems to work with data and information.

You will work in the Business Support Hub supporting front line services and will therefore need the ability to build effective working relationships, work using your own initiative, be proactive and flexible with a positive, can-do attitude.

About Us

We are a friendly and dynamic business support team, working within Children’s and Adults’ Safeguarding, who take pride in everything we do to ensure our services continue to be of an excellent and high-quality standard.

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

Click here to find out more about the Employee Benefits you will receive when you join our team!

If you would like to find out more about the role please contact Hilary van Deursen at hilary.vandeursen@stockport.gov.uk, to arrange an informal discussion about the role.

This post is also open as secondment opportunity for Stockport Council Employees, however, you must seek the permission of your current manager prior to making an application.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

Privacy Notice

Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.

Follow our recruitment team on X and Facebook for updates on our vacancies and recruitment events.

Calculate your take home pay

Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

NLC4 (Pro Rata) - £24,984 - £26,223 (Term Time)

An exciting opportunity is available within Clydeview Primary School, North Lanarkshire to assist children who have additional support needs.

As an Additional Support Needs Assistant (ASNA) you will work with children, some of whom have needs of a severe or complex nature, to support them in their school environment.

There will also be a requirement to care for children, assist with their personal hygiene requirements and ensure the maintenance of stocks of hygiene sundries where necessary. Daily reception and departure of children and messenger or escort duties will also be a part of the role. You may be involved in classroom related duties such as the preparation of classwork and materials, setting up and operating teaching aids, recording programmes and reprographic work.

Recent experience working with children on a voluntary capacity or in a school situation is essential, as are good communication and interpersonal relationship skills. A willingness to undertake training as required is also essential. Experience of working with children/young people who have additional needs is desirable. Qualifications in Standard grade/O-grade (or equivalent) English and Maths/Arithmetic are also desirable.

Prior to commencing in this role you are required to become a Protecting Vulnerable Groups (PVG) Scheme member.

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***

Proud member of the Disability Confident employer scheme

Assistant Service Leader for Safeguarding and Independent Reviewing Officer
MB3 (£49,764 - £56,361)
37 hours, Full Time
Permanent

Office based, with an expectation of regular office presence but the flexibility to work remotely

Application Deadline: 24th November 2024
Shortlisting: 25th November 2024
Interview Date: 28th and 29th November 2024
Interview Type: Face to face

Your Role

As an Independent Reviewing Officer (IRO), you will have a combined role in reviewing and quality assuring care planning for children in our care and those who are the subject of a child protection plan you will drive and promote excellence in these areas of practice.

You will have a reduced caseload as you will also be the Assistant Service Leader for Safeguarding. You will play a key role in jointly leading the service by offering leadership oversight and supervision to some of the IRO team. You will have a key role in supporting the quality assurance and practice development work of the service, including supporting the Service Leader in the regular review of data and performance to ensure we are fulfilling our statutory responsibilities and strengthening our independent oversight of children’s plans.

About You

You will be a qualified social worker with significant experience in practice. You will have a strong commitment to working restoratively and will be skilled in forming relationships with children and their families, and with partners. You will have excellent communication skills, both written and oral, and will have experience of chairing complex meetings, analysing information from multiple sources, assessing risk and formulating plans. You will have a sound understanding of quality assurance frameworks and will be ambitious to achieve excellence for the children and families of Stockport. You will also have a desire to lead a team and strive for continuous improvement of our service.

About Us

The IRO team sits within the Safeguarding and Learning Service and alongside colleagues from Family Group Conference, Participation, Workforce Development, and the Children’s and Adults’ Safeguarding Partnerships. We are an enthusiastic, supportive and experienced team and are keen to share our skills and knowledge - and learn new ones too!

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

Click here to find out more about the Employee Benefits you will receive when you join our team!

If you would like to find out more, please contact Service Leader Mathew Finegan via email mathew.finegan@stockport.gov.uk and we can arrange a time to chat about the role.

The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

Privacy Notice

Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.

Follow our recruitment team on X and Facebook for updates on our vacancies and recruitment events.

Calculate your take home pay

Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.

*Fusion Assets, NLP LLP

NLC12 £46,872 - £51,557

North Lanarkshire has ambition and are committed to improving people’s lives to ensure they feel safe, comfortable and happy living independently in their own homes. We know that delivering quality services starts with having the right people working here helping us do this.

We are currently recruiting an inspiring leader to join our centralised home support team based in Airdrie, someone who shares in our ambitions and is committed to providing enhanced standards of care and support to individuals and their families across our communities.

As a member of our home support management team you will work closely with the Service Manager to ensure we continue to deliver excellent home support services, ensuring both efficient and effective use of people and financial resources, implementing and monitoring quality assurance and contributing to service delivery improvements.

To apply, you must have extensive experience working in home support, social work or the independent sector and demonstrate you have the skills and knowledge to be able to make decisions which support our policy framework, standards and service objectives. As a people manager, you must be a confident communicator with strong leadership and organisational skills, able to manage, motivate and develop staff.

Possession of a SVQ Level 3 in Health & Social Care or equivalent is essential. Possession of SVQ Level IV in Social Care, Diploma in Domiciliary Care Management or equivalent is desirable, successful applicants who do not currently hold one of these essential qualifications will be required to complete this within 3 years of commencing in post.

You are required to become a member of the Protecting Vulnerable Groups (PVG) Scheme prior to commencing in this role and be registered or eligible for registration with the Scottish Social Services Council (SSSC).

This post is temporary until the 06/07/2025 or the return of the substantive post holder

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL.. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***

Proud member of the Disability Confident employer scheme

THIS ROLE IS AVAILABLE FOR QUALIFIED NURSES ONLY

About the Role

The Deputy Manager will report to the Registered Manager and is responsible for delivering high standards of care in accordance with MMCG policies and procedures and all external regulatory requirements.

This includes the efficient and effective day to day running of the Home, developing exceptional personalised service for every service user and their loved ones, management of all staff and developing positive working relations with external stakeholders. This is a fundamental role within Social Care.

This is the perfect role for a 1st level Registered Nurse holding a valid PIN who is an experienced care team supervisor and is now ready for lead responsibility as part of continuing professional development.

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

All our Management roles come with a competitive salary package plus a bonus based on KPI’s

Working with us will result in some excellent rewards & benefits including –

• Pension Scheme with Nest
• Personal car leases via salary sacrifice**
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• Early Pay – Access to earned pay prior to payday
• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

About You;

We are looking for a Deputy Manager with the following skills, qualifications and experience:

• A qualified RGN/RMN/RNLD with a valid NMC pin number
• Previous experience working as a deputy manager in a Care Home environment is desirable but not essential.
• A committed and organised approach.
• We require an excellent communicator with experience in leading and motivating staff members.
• A good understanding of Regulatory Compliance and the ability to demonstrate delivery of a quality service

If you would like to use your care experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.

Park Springs

Located on the outskirts of Motherwell, near to the neighbouring town of Bellshill, Park Springs is a 70 bedded care home which provides specialist nursing, residential and dementia care. Short and long-term respite stays can also be catered for to allow home carers to take a much-needed break.
Facilities include spacious lounges and quiet rooms, an on-site hair salon and activities room, and a vintage bar and events room. All areas are wheelchair accessible and en-suite bedrooms are available, along with a choice of bath and shower room facilities. The extensive grounds include attractive gardens to the front and back of the home as well as a secure internal courtyard and patio area. The multi-award-winning activities coordinator at the home provides a full programme of activities, entertainment and events for residents to choose from seven days a week. The home benefits from strong links to the local community by hosting various community events throughout the year and has access to a mini-bus for day trips.

Proud member of the Disability Confident employer scheme

THIS ROLE IS AVAILABLE FOR QUALIFIED NURSES ONLY

About the Role

Join us as a Registered Nurse at Maria Mallaband Care Group, where you will be empowered to be your best self every day and experience firsthand the transformative power of your care.

As an advocate for our residents, you will play a crucial role in planning daily activities, creating tailored care plans, and ensuring individualised needs and choices are met. Your skills will shine as you champion dignity and safety, serve as a role model to your colleagues, and provide a true sense of purpose to those living with us.

Key responsibilities of the role include:

• Medication administration and care planning
• Providing physical, emotional, and spiritual support to our residents
• Ensuring principles of safeguarding are maintained
• Taking responsibility of shifts as Nurse in charge
• Team management and shift planning
• Infection prevention and control
• Liaising with General Practitioners and Multi-Disciplinary Teams
• Upholding clinical governance standards

About you

Being one of our Registered Nurses means demonstrating compassion, dedication, and commitment towards enhancing the quality of life for others. Your communication skills and attention to detail set you apart, and you continuously seek opportunities to learn and develop your clinical skills. You take every challenge in your stride and your goal is to always achieve the best outcomes.

Previous experience in the role is ideal but not required, and whether you’re a newly qualified nurse or an experienced professional, we are ready to stand by you and support you reach your career goals through tailored training and development.

A few things will be essential to be successful in this role, and these are:

• A Nursing qualification recognised by the UK NMC.
• A valid UK NMC PIN and registration to practice as Registered General Nurse(RGN)/Learning & Disability Nurse (RNLD)/Mental Health Nurse (RMN)
• Ability to perform physical tasks such as assisting residents with their mobility

To ensure we make safe recruitment choices for those in our care, the role will also be subject to Disclosure and Barring Service checks.

What we offer

Join us in our journey to become the best care provider in the UK and your employer of choice! You will be rewarded for everything you do and have access to some fantastic benefits, including:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Paid annual NMC renewal fee
• Flexible working patterns to suit your lifestyle
• Cycle to work scheme**
• Service recognition rewards
• Training support and development opportunities
• Employee Assistance Programme and Wellbeing support
• Discounted gym membership

To find our more about our rewards and what makes us great, visit Careers - Maria Mallaband (mmcgcarehomes.co.uk)

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Our commitment to ED&I

We believe in fostering an environment that celebrates diversity, values, inclusivity, and equity, where everyone’s unique perspective is respected and appreciated. We are committed to providing equal opportunities to all, irrespective of age, gender, race, ethnicity, sexual orientation, or background.

Next steps

Ready to embark on a truly fulfilling career or to re-discover your passion? Apply today and become an essential part of our team, creating happier futures together for you and those in our care.

Park Springs

Located on the outskirts of Motherwell, near to the neighbouring town of Bellshill, Park Springs is a 70 bedded care home which provides specialist nursing, residential and dementia care. Short and long-term respite stays can also be catered for to allow home carers to take a much-needed break.
Facilities include spacious lounges and quiet rooms, an on-site hair salon and activities room, and a vintage bar and events room. All areas are wheelchair accessible and en-suite bedrooms are available, along with a choice of bath and shower room facilities. The extensive grounds include attractive gardens to the front and back of the home as well as a secure internal courtyard and patio area. The multi-award-winning activities coordinator at the home provides a full programme of activities, entertainment and events for residents to choose from seven days a week. The home benefits from strong links to the local community by hosting various community events throughout the year and has access to a mini-bus for day trips.

Proud member of the Disability Confident employer scheme

Join Cera as a Care Assistant in Motherwell. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes.

Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a difference, every day! No experience is required.

We're recruiting part-time and full-time care assistants to support our clients at home. We have work available inMotherwell, Lanark, Wishaw, Bellshill and surrounding areas.

For this role you require a driving licence and access to a vehicle for work. We have a flexible approach for shifts including mornings, days, evenings and nights - you'll usually have every other weekend off for work-life balance.

Our benefits include:

- Guaranteed hours are available

- Enhanced bank holiday rate of £24

- Holiday pay and pension scheme

- Free DBS/PVG, company mobile phone and uniform provided

- Paid mileage between visits @ 35p a mile

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, including SVQ's, there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Join Our Caring Community

Whether you already have previous professional experience, you've cared for a loved one or you simply enjoy supporting others, your compassion, patience, and understanding are exactly what we need. It's your values and kindness that matter most and we will provide all the training you need.

Your responsibilities may include assisting with personal care including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks. But your true impact lies in the companionship, reassurance, and joy you bring to the lives of those you care for.

Cera makes caring easier with Cera Tech

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients. Our predictive technology and risk alerts empower our care teams to make informed decisions and act quickly, resulting in fewer hospitalisations and reduced fall risks for those we care for. You really can care better as a member of our team.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

Please note this role is subject to a PVG check and you must have the right to work in the UK. We are an equal-opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.

^In Scotland, all care staff are required to register with the Scottish Social Services Council (SSSC), the regulator for the social service workforce in Scotland. You must maintain your registration with SSSC and ensure your annual renewal is completed. You must also work towards your SVQ2 which Cera will fund however, there will be an SVQ registration fee which will be payable by the employee.

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

NLC5 (£24,628 - £26,082) (Pro Rata)

North Lanarkshire Council, as one of Scotland’s largest local authorities, is committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.

Our first point of contact for many of our customer is the Customer Service Hub in which we have a vacancy for a Customer Service Representative.

The role involves responding to a wide range of enquires in relation to council services so knowledge of council services is desirable but not essential as full training will be given. Enquiries are mainly received by telephone but will include email and social media enquiries. Our customers are being supported to move towards digital communication channels, so this is an exciting time to join our team and shape our customer experience.

To provide the highest level of customer service, you should have experience of working in a busy, customer focused or contact centre environment. You should have excellent verbal and written communication and IT skills. You will have excellent customer care and call handling skills, with the ability to take ownership for the decisions you make and work effectively as part of a team. You should demonstrate a flexible approach to work, an ability to prioritise tasks and a willingness to learn and evolve with the service as it develops.

An SVQ2/Higher/National 5 or equivalent level qualification is essential. A customer care qualification is desirable.

Working Pattern:

Alternate Sat & Sun 8am - 4pm/ Sat & Sun - 4pm - midnight (14hrs per week)

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***

Proud member of the Disability Confident employer scheme

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

NLC7 £27,961 - £30,518

We are currently recruiting for a Home Support Scheduler to join our Home Assessment Team – Out of Hours in North Lanarkshire.

This is an exciting opportunity to join a team whose focus is on putting people first, making sure they get access to the right

discharge for those individuals who are ready to return home from hospital?

As part of our new Home First Team you will work closely with Health & Social Care and Acute colleagues whose focus is prevention of delays in hospital discharge arrangements and ensuring individuals and their families receive the best possible support in those first days after returning home. Working closely with the Home Support Team Leader, you will use a dynamic scheduling tool to ensure the people we support receive a prompt and efficient person-centred support which promotes greater independence and choice.

To undertake this role, you will need a positive approach and be able to communicate effectively with a range of individuals including service users, their families, and other partners/agencies. We are looking for someone with excellent organisation skills, is resourceful and works well under pressure. Previous experience working in a social work or home support related environment is essential. Possession of a SQV Level 3 or equivalent qualification is desirable however successful applicants who do not hold this qualification must demonstrate a willingness to work towards achieving this within a reasonable timescale.

Work Pattern-

Two Week Rota:

Week 1

Mon Tue Fri Sat Sun - 12:30-22:00 (with 30min break)

Week 2

Tue - 12:30-20:00 (with 30min break) Wed Thur - 12:30-22:00 (with 30min break)

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL.. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our  Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity.

To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***

Proud member of the Disability Confident employer scheme

Business Support Specialist Safeguarding Minute Taker
Scale 4 (£24,294 - £25,979) *pay award pending
37 Hours, Full Time
Temporary, 10 months initially
Hybrid Stockport Central House (including a mixture of home working and office based in line with service requirements)

Application Deadline: 20th October 2024 11:59pm
Shortlisting Date: week commencing 21st October 2024
Interview Date: 31st October 2024
Interview Type: In person, including a minute taking test

Your Role

In this role you will see the vital work carried out by the professionals we support to keep the people of Stockport safe. Is it a very interesting area of work and Business Support have a vital part to play in this, which keeps all our team motivated to make a difference.

The role centres primarily around minute taking of safeguarding meetings in Children’s Social Care, and the administration linked to this. This will include:

• setting up the meeting room bookings
• sending out invites, paperwork/documents prior to the meeting
• attending and minuting the meeting
• circulating the minutes post the meeting
• updating case management system

About You

This is a demanding and challenging role, and you will need emotional resilience as often you will be listening to distressing and upsetting information.

The ideal candidate will be:

• A highly organised individual able to work to agreed deadlines.
• A confident and experienced minute taker who can take accurate and high-quality minutes, using a laptop,
• Be able to work on your own and as part of a very supportive team, you will use your initiative to ensure key work is completed to meet statutory timescales.
• Have experience of dealing with confidential and sensitive information on case management systems.
• You will be computer literate and proficient in working with standard office IT applications including MS Office.
• You will be expected to learn how to navigate in-house ICT systems to work with data and information.

You will work in the Business Support Hub supporting front line services and will therefore need the ability to build effective working relationships, work using your own initiative, be proactive and flexible with a positive, can-do attitude.

About Us

We are a friendly and dynamic business support team, working within Children’s and Adults’ Safeguarding, who take pride in everything we do to ensure our services continue to be of an excellent and high-quality standard.

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

If you would like to find out more about the role please contact Hilary van Deursen at hilary.vandeursen@stockport.gov.uk, to arrange an informal discussion about the role.

This post is also open as secondment opportunity for Stockport Council Employees, however, you must seek the permission of your current manager prior to making an application.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

Privacy Notice

Follow our recruitment team on X and Facebook for updates on our vacancies and recruitment events.

Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

NLC 7 £27,961 - £ 30,518 (Pro Rata)

At North Lanarkshire we put the needs of our people first. We are committed to delivering high standard of person-centred care at home, one which promotes greater independence and choice and ensures our people feel safe and able to remain living in their homes.

We are currently recruiting Home Support Scheduler's to join our busy home support teams, if successful in your application you will work closely with the Home Support Team Leader to help us deliver outstanding customer service and all-inclusive community supports to people within our communities.

Your role will include responding to enquiries from a wide range of people including service users and their families, carers and other partners. To undertake this role effectively, you must be able to demonstrate excellent communication, problem solving and people skills. We are looking for organised and resourceful individuals with a 'can do' approach, able to work well under pressure.

Experience working in a social work or home support related environment is essential, possession of a SQV Level 3 or equivalent qualification is desirable however successful applicants who do not hold this qualification must demonstrate a willingness to work towards achieving this within a reasonable timescale.

We have a variety of opportunities available, further details on the hours and work patterns will be discussed at interviews.

These vacancies also include 2 out of hours positions which require evening and weekend work.

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***

Proud member of the Disability Confident employer scheme

About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

At Maria Mallaband Care Group, it’s our people who make us great, and we pride ourselves on how well we work together as a team.

Working with us will result in some excellent rewards & benefits including –

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

The fact you’re here makes us think you’re exactly the type of person who is passionate about care. Just as importantly, you’re ready to put the happiness and well-being of the people who live with us at the heart of everything you do.

What’s more, we’ve now adopted a flexible working approach to all our roles as many of our people prefer part time contracts. That means you’ll have as much flexibility as you need to fit your role around your other commitments. All you need to do is tell us the hours you want to work and we’ll do our best to make it happen.

About the role

As a Care Assistant/Carer on our team, you’ll care for our residents like they’re your own family. It’s all about looking after their physical, psychological and social needs, and day to day you’ll help with personal care activities such as washing, personal hygiene, dressing and assisting with meals. All to make sure we remain the best quality, most highly regarded Care Provider in the United Kingdom.

About you

We provide full training so we’d also love to hear from you whatever your background, its just as important is that you’re organised, have great communication skills, and that you’re flexible enough to work shifts. We also believe in giving you a great career pathway, so maybe your next step might be Nurse Associate and we are committed to supporting you on your journey.

About us

We’re among the UK’s largest independent care providers, employing thousands of staff in over 80 homes across the country.

Investment in new technology and services is key to our reputation for high-quality care provision, as is our commitment to staff training programmes and our emphasis on progressive career paths.

Our vision is to be the best quality, most highly regarded Care Provider in the United Kingdom, and an employer of choice for care workers.

We truly understand…

That people are unique - this means everyone we care for is one of a kind, so we surround ourselves in their stories and we celebrate their individuality.

The importance of passion - it fills every one of us, it fuels our devotion for the people we care for, and it makes our homes happier.

That honesty is everything - no-one wants to think about the time when a loved one needs care, but we’ll be here to help when that time comes.

That happiness comes with openness - we proactively support new friendships, new discoveries and better ways of living as our residents enter the next chapter in their lives.

Apply now

If you’re ready to start your journey as a Carer/Care Assistant with Maria Mallaband Care Group please don’t delay and apply today!

Park Springs

Located on the outskirts of Motherwell, near to the neighbouring town of Bellshill, Park Springs is a 70 bedded care home which provides specialist nursing, residential and dementia care. Short and long-term respite stays can also be catered for to allow home carers to take a much-needed break.
Facilities include spacious lounges and quiet rooms, an on-site hair salon and activities room, and a vintage bar and events room. All areas are wheelchair accessible and en-suite bedrooms are available, along with a choice of bath and shower room facilities. The extensive grounds include attractive gardens to the front and back of the home as well as a secure internal courtyard and patio area. The multi-award-winning activities coordinator at the home provides a full programme of activities, entertainment and events for residents to choose from seven days a week. The home benefits from strong links to the local community by hosting various community events throughout the year and has access to a mini-bus for day trips.

Proud member of the Disability Confident employer scheme

About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

At Maria Mallaband Care Group, it’s our people who make us great, and we pride ourselves on how well we work together as a team.

Working with us will result in some excellent rewards & benefits including –

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

The fact you’re here makes us think you’re exactly the type of person who is passionate about care. Just as importantly, you’re ready to put the happiness and well-being of the people who live with us at the heart of everything you do.

What’s more, we’ve now adopted a flexible working approach to all our roles as many of our people prefer part time contracts. That means you’ll have as much flexibility as you need to fit your role around your other commitments. All you need to do is tell us the hours you want to work and we’ll do our best to make it happen.

About the role

As a Care Assistant/Carer on our team, you’ll care for our residents like they’re your own family. It’s all about looking after their physical, psychological and social needs, and day to day you’ll help with personal care activities such as washing, personal hygiene, dressing and assisting with meals. All to make sure we remain the best quality, most highly regarded Care Provider in the United Kingdom.

About you

We provide full training so we’d also love to hear from you whatever your background, its just as important is that you’re organised, have great communication skills, and that you’re flexible enough to work shifts. We also believe in giving you a great career pathway, so maybe your next step might be Nurse Associate and we are committed to supporting you on your journey.

About us

We’re among the UK’s largest independent care providers, employing thousands of staff in over 80 homes across the country.

Investment in new technology and services is key to our reputation for high-quality care provision, as is our commitment to staff training programmes and our emphasis on progressive career paths.

Our vision is to be the best quality, most highly regarded Care Provider in the United Kingdom, and an employer of choice for care workers.

We truly understand…

That people are unique - this means everyone we care for is one of a kind, so we surround ourselves in their stories and we celebrate their individuality.

The importance of passion - it fills every one of us, it fuels our devotion for the people we care for, and it makes our homes happier.

That honesty is everything - no-one wants to think about the time when a loved one needs care, but we’ll be here to help when that time comes.

That happiness comes with openness - we proactively support new friendships, new discoveries and better ways of living as our residents enter the next chapter in their lives.

Apply now

If you’re ready to start your journey as a Carer/Care Assistant with Maria Mallaband Care Group please don’t delay and apply today!

Park Springs

Located on the outskirts of Motherwell, near to the neighbouring town of Bellshill, Park Springs is a 70 bedded care home which provides specialist nursing, residential and dementia care. Short and long-term respite stays can also be catered for to allow home carers to take a much-needed break.
Facilities include spacious lounges and quiet rooms, an on-site hair salon and activities room, and a vintage bar and events room. All areas are wheelchair accessible and en-suite bedrooms are available, along with a choice of bath and shower room facilities. The extensive grounds include attractive gardens to the front and back of the home as well as a secure internal courtyard and patio area. The multi-award-winning activities coordinator at the home provides a full programme of activities, entertainment and events for residents to choose from seven days a week. The home benefits from strong links to the local community by hosting various community events throughout the year and has access to a mini-bus for day trips.

Proud member of the Disability Confident employer scheme

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

Apprenticeships play an important role in our organisation and provide people in our communities with a route in to a challenging and rewarding career with North Lanarkshire Council.

We aim to be a true reflection of the communities we serve, which is why encouraging talent from all backgrounds to join North Lanarkshire Council is important to us. We’ve found that Apprenticeship opportunities are one of the very best ways to equip people with the skills they need to succeed. You’ll be able to make a difference for our communities doing work that really matters.

What’s the role?

Business Support functions are essential in all industries, with business and administration needed in every sector. This 12-month modern apprenticeship will help you to understand how a business runs and gain a greater understanding of business administration and the important role that business support functions play in enabling organisations to operate efficiently and effectively. At North Lanarkshire Council we have four key services that play an important role in delivering for our communities, these are Education and Families, Enterprise and Communities, Adult Health and Social Care and our Chief Executives Office Corporate functions.

As part of this apprenticeship, you’ll undertake an SCQF Level 6 in Business & Administration. You’ll also gain valuable work experience in a business support function such as Finance, Accounts, Human Resources, Administration, Housing, Business Solutions or Customer Services within one of our services. This Apprenticeship would appeal to you if you’re interested in working in and pursuing a career in a business environment.

Placements are in the following areas:

Chief Executives Office –Motherwell x3

Education & Families– Cumbernauld x1, Bellshill x1

Adult Health & Social Care- Motherwell x1

What do I need?

You don’t need to have any previous experience although you should have English and at least three other qualifications (Band A-C) at National 5 level or above. Candidates who have successfully completed a relevant Foundation Apprenticeship will also be considered. We look for Apprentices who can help us deliver our exciting ambition and plans for North Lanarkshire. During the selection process we’ll look for you to demonstrate the key strengths we know you’ll need to be successful; ambition, determination, adaptability, personality, ownership, be pro-active and show willingness to learn.

In accordance with Government Guidelines, you’ll need to be aged 16-24 (at the point of starting the apprenticeship) or if you are disabled or care experienced, you’ll need to be aged between 16-29 (at the point of starting the apprenticeship).

Payment Information

SVQ Level 3/4– 16-17 year - £6.40 per hour

SVQ Level 3/4 – 18 -20 years - £8.60 per hour

SVQ Level 3/4– 21+ years - £11.44 per hour

For further information contact EarlyCareersTeam@northlan.gov.uk

For more information on local authority careers visit the myjobscotland career hub.

These posts are temporary until January 2026.

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL.. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***

Proud member of the Disability Confident employer scheme