Total 39 Others level Customer Service job vacancies in ME12 3DB

McGinley Support Services is a specialist recruitment agency providing the infrastructure industry with permanent, contract and temporary staff at all levels. Consulting and recruiting for nearly four decades, they have customers in Airports, Energy, Metro, Ports, Rail, Roads, Telecoms, Waste and Water, and can supply staff and labour nationally.

We are currently looking for an experienced Ports Labour Manager to work on a corporate account based in Sheerness docks. This a very busy team working on a high volume contract. You will have a proven track record in the bluecollar Ports/civils sector .

The role of the Ports Labour Manager is to supply, coordinate and manage ports operatives to optimise contract profitability through the provision of the required labour resources for project execution and safe and effective management, delivering to time and to the satisfaction of our client.


Key responsibilities:

Labour Management

Partner with the client to ensure the right quantity, quality and skills mix of operatives are provided within agreed time lines;
Manage the transfer of labour between projects, locally and nationally;
Visit each customer project / location in accordance with your teams servicing plan;
Deliver or collect PPE / tools / equipment when necessary;
Review worker performance weekly and take necessary action regarding client and operative;
Complete Key Performance Indicators (KPI's) reports weekly and send to clients where appropriate.

Sales/ Account Management

Create and develop business opportunities with both existing and new clients;
Focus on selling all grades of workers and support services supplied by the company, on temporary hired, contract hired workers or permanent placement fee basis, as agreed with your line manager;
Maintain contact, build and maintain a good working relationship with existing clients by way of pro-active telephone contact and 'face to face' meetings;
Recruit various grades of operatives as and when required by the needs of the contracts you are managing or the company;
Arrange regular site visits with operatives, increasing interaction at the workface;

Training
Deliver all soft skill training and site inductions.

Essential requirements for this position include:

Previous recruitment experience within ports/civils resourcing;
Attention to detail;
Excellent communication with strong language skills, both written and verbal;
Good organisational skills;
MS Office packages;
An interest in infrastructure services;
A willingness to help other members of your team on a flexible basis.

We have a fair and comprehensive selection procedure .We regret that if you have not been contacted within ten working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure.

McGinley Support Services is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependants, age, religion/beliefs, or any other reason which cannot be shown to be justified.

McGinley Support Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend.

We have a fair and comprehensive selection procedure. We regret that if you have not been contacted within five working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure. As an equal opportunities employer, McGinley is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join McGinley. McGinley Support Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend.

Proud member of the Disability Confident employer scheme

As a Rapid Response Support Worker, you'll be part of our valued team based at Sheppey Community Hospital You will feel valued as a Rapid Response Support Work within HCRG Care Group, receiving access to exclusive rewards and benefits including- Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical well being from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to e Learning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose- changing lives through transforming health and care. The pride of working for an organisation committed to the highest clinical and quality standards- with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission The Ideal Candidate This is an opportunity to put your NVQ level 2 or equivalent/appropriate qualification/experience to great use. With strong communication and organisation skills, and a flexible approach will ensure you deliver positive experiences to patients at every stage of their healthcare journey. In this role,you will need a full UK driving license and access to a vehicle for work purposes. You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.

Senior Support Worker (Practice Lead)

Postcode: WF9 3DB - South Kirkby

£12.80 ph

Contract type: Full time

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Our team members are our most valuable asset. Without them, we simply wouldn’t be who we are today. We’re always on the hunt for experienced Support Workers who want to continue to make a difference and help others – so what are you waiting for?

Become a Senior Support Worker at Achieve together and shape lives
As a Senior Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Senior Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
It would be advantageous to have some experience of healthcare work for this role, but it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Waking Night Support Worker

Location : South Kirkby - £12.00 per hour

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference during evening and night-time shifts – so what are you waiting for?

Become a Waking Night Support Worker at Achieve together and shape lives
As a Waking Night Support Worker, you’ll encourage and support people with evening activities, provide physical and emotional care throughout the night and help the people we care for to feel safe, secure and well rested.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience in healthcare, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Job Title: Senior Commercial Contracts and Estates Lawyer
Location: Culham (Hybrid)
Rate: £550/day (Umbrella)

We are seeking an experienced Senior Commercial Contracts and Estates Lawyer with a minimum of 5 years PQE to join our dynamic team. The successful candidate will play a key role in providing expert legal advice and handling various complex matters related to commercial contracts and estates.

Key Responsibilities:

• Provide legal advice on contractual and commercial estates matters.
• Draft, review, negotiate, and amend commercial contracts and commercial leases.
• Draft and negotiate collaboration agreements.
• Handle routine contractual and procurement work.
• Assist with complex contract management issues.
• Deliver training on legal and contractual matters to internal teams.

Requirements:

• At least 5 years of post-qualification experience (PQE) in commercial contracts and estates matters.
• Proven ability to work with complex commercial leases and agreements.
• Strong negotiation and drafting skills.
• Experience in contract management and procurement processes.

This role offers an exciting opportunity to apply your expertise in a challenging and rewarding environment.

How to Apply:
To apply or for more information, please contact Lewis Ashcroft at lewis.ashcroft@servicecare.org.uk or call 01772 208962

Service Care Solutions is proud to be supporting the recruitment for this position.

Job Title: Bearer/Strapper Operative

Location: Sheerness
Shift: Varies depending on vessel schedule
Pay Rate: From £12 per hour
Access to own vehicle preferred due to site location.

Job Role:

Join our team as a Port Operative and play a vital role in the UK's supply chain, facilitating the efficient movement of cargo from discharge to distribution. Your key responsibilities will include:

• Stevedore Duties: Supporting the loading and unloading of cargo within the vessel
• Equipment Operation: Operating various machinery, including Forklift Trucks (FLT), Tugs, and Reelers
• Documentation: Completing necessary paperwork to ensure accurate record-keeping
• Maintenance: Maintaining cleanliness in work areas and equipment
• Traffic Management: Acting as a Traffic Marshall and Vehicle Banksman, ensuring safe vehicle movement

Ideal Candidate:

We are looking for someone who is:

• Safety-Focused: Always health and safety conscious
• Team Player: Committed to completing work safely and on time, with a flexible approach to tasks
• Test-Ready: Able to pass port-specific tests, including drug and alcohol testing
• Weather-Resilient: Comfortable working outdoors in all weather conditions
• Has Manual Handling training

Desirable Criteria:

• Full UK driving licence
• Valid or expired Counterbalance Forklift Truck licence
• Valid or expired Tug licence
• Experience in similar roles

Interested?

Call Alex at 07443248416. If you're ready to make a significant impact in a dynamic environment, we'd love to hear from you!

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Job Title: Quay Port Operative

Location: Sheerness
Shift: Varies depending on vessel schedule
Pay Rate: From £12 per hour
Access to own vehicle preferred due to site location.

Job Role:

Join our team as a Quay Port Operative and play a vital role in the UK's supply chain, facilitating the efficient movement of cargo from discharge to distribution. Your key responsibilities will include:

• Stevedore Duties: Supporting the loading and unloading of cargo within the vessel
• Equipment Operation: Operating various machinery, including Forklift Trucks (FLT), Tugs, and Reelers
• Documentation: Completing necessary paperwork to ensure accurate record-keeping
• Maintenance: Maintaining cleanliness in work areas and equipment
• Traffic Management: Acting as a Traffic Marshall and Vehicle Banksman, ensuring safe vehicle movement

Ideal Candidate:

We are looking for someone who is:

• Safety-Focused: Always health and safety conscious
• Trained: Has Manual Handling, Slinger Signaller and Working at Height training
• Team Player: Committed to completing work safely and on time, with a flexible approach to tasks
• Test-Ready: Able to pass port-specific tests, including drug and alcohol testing
• Weather-Resilient: Comfortable working outdoors in all weather conditions

Qualifications:

• Manual Handling
• Slinger Signaller
• Working at height

Desirable Criteria:

• Full UK driving licence
• Valid or expired Counterbalance Forklift Truck licence
• Valid or expired Tug licence
• Experience in similar roles

Interested?

Call Alex at 07443248416. If you're ready to make a significant impact in a dynamic environment, we'd love to hear from you!

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Job Title: Forklift Truck Driver / FLT Operative

Location: Sheerness, ME12

Pay Rate: £12.25 per hour

Access to own vehicle preferred due to site location.

Working Hours:

• 6:00 AM - 6:00 PM
• 6:00 PM - 6:00 AM

Position Overview:

McGinley Supports Services is seeking experienced Forklift Truck Drivers / FLT Operatives to join our team. In this role, you will be responsible for ensuring the safe and efficient movement of cargo within our facilities.

Key Responsibilities:

• Operate Forklifts to transport cargo efficiently.
• Load and unload trucks and containers safely.
• Stack and organise pallets and other items within the warehouse.
• Conduct pre-operation inspections of the forklift to ensure it is in proper working condition.

Ideal Candidate:

• Recent experience driving a Forklift Truck (Reach or Counterbalance) with NPORS/RTITB/ITSAR certification.
• Training in COSHH and Manual Handling is essential.
• Strong commitment to safety and operational efficiency.

To apply, please contact Alex at 07443248416.

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Job Title: Reeler B2 Fork lift operator

Location: Sheerness
Shift: Varies depending on vessel schedule (6 am - 6 pm / 6 pm - 6 am)
Pay Rate: From £12.25 per hour
Access to own vehicle preferred due to site location

Working Hours:

• 6:00 AM - 6:00 PM / 6:00 PM - 6:00 AM

Position Overview:

McGinley Supports Services is looking for experienced Reeler Forklift Truck Drivers / FLT Operatives to join our team. In this role, you will be responsible for a variety of tasks related to the safe and efficient movement of cargo.

Key Responsibilities:

• Operating a Forklift to transport cargo
• Operating FLT with reeler attachment
• Loading and unloading trucks and containers safely and efficiently
• Stacking and organizing pallets and other items within the shed
• Conducting pre-operation inspections of the forklift to ensure it is in proper working condition

Qualifications:

• Recent experience driving a Forklift Truck (Reach or Counterbalance) is essential - NPORS, ITSAR or RTITB certificate
• COSHH
• Manual Handling

Immediate Start Available!

Please apply or call Alex at 07443248416.

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Job Title: Rigger Port Operative

Location: Sheerness
Shift: Varies depending on vessel schedule (6 am - 6 pm / 6 pm - 6 am)
Pay Rate: From £12 per hour
Preferably drivers due to site location.

Job Role:

Join our team as a Rigger Port Operative and play a vital role in the UK's supply chain, facilitating the efficient movement of cargo from discharge to distribution. Your key responsibilities will include:

• Working on vessels to ensure the safe discharging of cargo
• Unleashing and securing cargo on vessels
• Ensuring the safe flow of traffic while acting as a banksman/traffic marshal
• Collaborating effectively as part of a team

Qualifications:

• Manual Handling
• Working at Height
• Confined Space Awareness

Ideal Candidate:

We are looking for someone who is:

• Safety-Focused: Always health and safety conscious
• Licensed: Holds a full UK driving licence
• Experienced: Previous experience as a port operative is preferred
• Team-Oriented: Committed to completing work safely and on time, with a flexible approach to tasks
• Test-Ready: Capable of passing port-specific tests, including drug and alcohol testing
• Weather-Resilient: Comfortable working outdoors in all weather conditions

Interested?

Call Alex at 07443248416.

If you're ready to make a significant impact in a dynamic environment, we'd love to hear from you!

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Location: Sheerness
Shift: Varies depending on vessel schedule (6 am - 6 pm / 6 pm - 6 am)
Pay Rate: From £12.75 per hour
Preferably drivers due to site location.

Job Role:

Join our team as a Tug Driver and play a vital role in the UK's supply chain, facilitating the efficient movement of cargo from discharge to distribution. Your key responsibilities will include:

• Operating a Tugmaster to pull trailers
• Transferring cargo using a tug tipper
• Completing daily vehicle checks
• Ensuring the safe flow of traffic
• Collaborating effectively as part of a team

Qualifications:

• COSHH
• TUG Licence
• Manual Handling

Ideal Candidate:

We are looking for someone who is:

• Safety-Focused: Always health and safety conscious.
• Licensed: Holds a full UK driving licence.
• Experienced: Previous experience as a Tugmaster or tug tipper is preferred.
• Skilled: Experience operating large vehicles.
• Team-Oriented: Committed to completing work safely and on time, with a flexible approach to tasks.
• Test-Ready: Capable of passing port-specific tests, including drug and alcohol testing.
• Weather-Resilient: Comfortable working outdoors in all weather conditions.

Interested?

Call Alex at 07443248416.

If you're ready to make a significant impact in a dynamic environment, we'd love to hear from you!

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Job Title: H&H Operative (High and Heavy)

Location: Sheerness
Shift: Varies depending on vessel schedule
Pay Rate: From £12.75 per hour
Access to own vehicle preferred due to site location.

Job Role:

Join our team as an H&H Operative and play a crucial role in the UK's supply chain, facilitating the efficient movement of heavy cargo, including trucks and cars, from discharge to distribution. Your key responsibilities will include:

• Stevedore Duties: Supporting the loading and unloading of heavy cargo in the vessel hold and on the quayside (trucks, HGVs, etc.).
• Lashing and De-lashing: Ensuring secure handling of H&H cargo.
• Equipment Operation: Operating various machinery, including Forklift Trucks (FLT), Tugs, and Reelers.
• Documentation: Completing necessary paperwork to ensure accurate record-keeping.
• Maintenance: Maintaining cleanliness in work areas and equipment.
• Traffic Management: Acting as a Traffic Marshall and Vehicle Banksman to ensure safe vehicle movement.

Qualifications:

• Manual Handling
• Working at Height
• Confined Space Awareness
• Rigger training

Ideal Candidate:

We are looking for individuals who are:

• Safety-Focused: Always health and safety conscious.
• Team Players: Committed to completing work safely and on time, with a flexible approach to tasks.
• Test-Ready: Able to pass port-specific tests, including drug and alcohol testing.
• Weather-Resilient: Comfortable working outdoors in all weather conditions.

Desirable Criteria:

• Full UK driving licence.
• Valid or expired Counterbalance Forklift Truck licence.
• Experience in similar roles.

Interested?

Call Alex at 07443248416.
If you're ready to make a significant impact in a dynamic environment, we'd love to hear from you!

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Permanent Static Site Maintenance Electricians to start from August 2024 on a government site in Abingdon OX14

Based: Abingdon OX14 – Full time based on site
Salary: £41,628.13 + 25 days paid annual leave + 8 Bank Holidays + company benefits package, training, and career progression
Hours: Monday to Friday 8am – 4.30pm

Key Responsibilities and Accountabilities

- Carrying out routine Maintenance to site Electrical and Facilities Equipment within a set schedule. Ensuring engineering standards are maintained to maximise the operational effectiveness and reliability of the Plant and associated electrical systems.
- Carrying out Electrical Installations including Testing and Certification
- Carry out 5 Year Fixed Electrical Testing as required
- Complete test and Inspection Certificates in line with Client requirements
- Supporting the wider team in other areas where required related to customer requirements.
- Respond in a prompt and effective manner to all electrically related reactive maintenance issues and help desk requests.
- Electrical fault diagnosis associated with the PPM or Reactive maintenance of the site.
- Keeping the CAFM system updated with works carried out.
- Ensuring onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records/documentation associated the electrical aspects of the PPM and plant.
- Work with specialist sub-contractors associated with electrical aspects of the PPM schedules.
- Liaising with the relevant managers daily to confirm all works are going to plan and no delays.
- Provide technical feedback in relation to work and equipment as required.
- Complete ad hoc tasks as requested by line manager.
- Adherence to set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements.

Qualifications, Experience, Knowledge and Skills

Essential

- City & Guilds Electrical Installation Level 3 2330 / 2360 OR Equivalent.
- City & Guilds 18th Edition BS7671
- Must have at least 3 years’ experience working as a qualified Electrician.
- Must have at least 3 years’ experience working within an Industrial/Commercial environment.
- Good understanding of health and safety requirements within a building environment
- Must have a good understanding of Installation methods and selection of equipment required in Industrial premises’
- Ability to read and understand technical drawings
- Experience of working within a customer focused environment.
- You will need to possess excellent communication skills and a flair for great service and leading by example.
- Strong administration skills, be well organised with the ability to process data quickly and accurately and support team members.
- Proficient in the installation of electrical trunking systems, conduit, and cable tray within commercial and industrial environments.
- Flexible approach to work and working hours outside of contracted hours.
- Ability to work independently

Desirable

- City & Guilds 2391 Inspection & Testing or Equivalent
- IPAF 3A & 3B – Advantageous

If you are a qualified Electrician and interested in this fantastic opportunity please get in touch with Mike at Meridian on 0208 843 8190

Proud member of the Disability Confident employer scheme

About The Role

Right now, we’re looking for an enthusiastic and committed Care Assistant to join the team at our care home. Whether we're providing long or short-term, convalescence, respite or palliative care, our focus is on providing the highest quality service at all times. Do you fit this role?
In your role as a Care Assistant at HC-One, you’ll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining HC-One you’ll have a wonderful opportunity to give something back to those people.
As a Care Assistant under the guidance of a Registered Nurse, taking responsibility for the physical and emotional well being and social needs of our residents. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals.

About You
Delivering a level of care that truly comes from the heart. It’s about making sure our residents never lose their dignity or sense of individuality as you get involved in general activities within the care home. And, whether you’re helping someone with limited mobility to learn to use an aid, offering emotional support to a confused or distressed resident or delivering care to someone at the end of their life, you’ll always have their well-being in mind above anything else.



About The Company
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Care Assistant we will invest in you and you will enjoy additional support and benefits including:

- Hourly rate is subject to experience and qualifications.
- Paid Enhanced DBS/PVG
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

#HCOneJobs

This is an exciting opportunity for an experienced qualified individual to join the team at HMP Elmley as Primary Care Complex Specialist Care Lead.

As an expert practitioner, leader and source of expert advice to clinicians, allied health care professionals, offenders and their carers, the post-holder will lead an integrated health service and develop a specialist practice-based clinical model of care to the prison. Overseeingand managing a multi-disciplinary team to ensure the integrated healthcare service provide a range of quality services to offenders.

The post holder will exercise a high degree of personal and professional autonomy and have the ability to plan and reach complex and critical judgments and have decision making skills to satisfy the expectations of the role.

To strategically develop, deliver, clinically audit and evaluate the health services required. This will include referral management, assessment, specialist interventions nurse-led triage, screening, primary & secondary care interventions, health promotion activities and be in line with the NHS Plan, public health indicators, key performance indicators, National Health Service Frameworks and social care standards.

To demonstrate and provide robust expert clinical leadership with a sound understanding of evidence-based nursing practice to provide a pro-active approach to ensure quality and outcome driven practice on a day-to-day basis.

To ensure monitoring systems are in place, to promote the development of evidence-based practice in the specialist field and to promote research as appropriate.


Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.



We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:


• We’re Kind
• We’re Fair
• We Listen
• We Care

Management responsibilities

To be responsible for the development and delivery of an effective integrated healthcare service team clinical model.

To oversee the complex caseload and long term conditions management of patients.

To oversee the QOF registers and implement clinics and clinical care as appropriate.

To develop, implement and maintain the National Standards for Health Care in Prisons for the service.

Ensure the clinical policies are fair and equitable and that they support the needs of the Commissioners and offenders and are in line with Trust key performance targets and clinical governance frameworks.

Ensure all clinics, activities and consultations are delivered in a clinically effective & timely way, in line with service needs.

Develop strategies designed to promote and improve health and prevent disease, working proactively and collaborating with other professionals, organisations and agencies as required.

Maximising resources to target need, including the deployment and supervision of staff.

Development of robust systems for the collection, triage & allocation of referrals.

Monitoring and auditing the quality and effectiveness of service delivery.

The post-holder will delegate as appropriate whilst retaining overall responsibility and accountability for performance & results.

To develop and maintain an effective case management service to ensure care and continuity of treatment is maintained throughout an offender’s care pathway whilst detained in prison.

Ensuring high standards of electronic record-keeping competencies and offender confidentiality in line with prison policy and systems, through effective monitoring and auditing processes.

To monitor and review the implementation of appropriate & effective and accredited care planning tools for all prisoners/patients that are subject to the process in accordance with agreed trust policies.

To ensure systems are in place for clinical supervision to team members including annual appraisal and identification of specific service, training and personal development needs.

To develop effective systems and interfaces with community health services ensuring continuity of care and through the gate services on release or discharge.

To actively promote joint working across professional and organisational boundaries.

To develop and maintain close working partnerships with all services that may be involved with the care and management of offenders, eg, external NHS services, mental health & forensic services, prison senior management teams and staff, Ministry of Justice, CMHT’s, probation services, CPS, courts, GP’s, third sector and independent providers etc).

Ensure compliance with all prison and trust clinical policies and procedures as appropriate.

Responsible for the management of all matters relating to discipline, complaints and serious & untoward incidents and investigations as required.

Ensure staff comply with the administration and management of medications according to their responsibilities in accordance with all relevant policies, guidance and procedures.

Responsible for the selection, recruitment and retention of appropriately skilled staff.

To liaise with other senior trust personnel to share expertise, promote ideas and to ensure the service is working collaboratively with the Trust’s other Directorates as required.



IMORITANT PLEASE READ;

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

Proof of right to work documentation

Proof of ID, needs to include 1 photographic ID

Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).


This advert closes on Sunday 6 Oct 2024

Proud member of the Disability Confident employer scheme