Total 117 Others level Customer Service job vacancies in Hereford, Herefordshire

Job title: Childrens Social Worker - Social Care Qualified
Job Category : Social Care Qualified
Location : Plough Lane, Hereford, Herefordshire, HR4 0LE, Herefordshire Council
Hours Per Week : 37
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £24.08 per hour
£150 per week accommodation expense
45p per Mile Business Mileage

The role

We are looking for experienced Social Workers to help us on our improvement journey. We need both assessing and supervision/support staff so, if you think you have the right skills, please get in touch.

Working within the Kinship part of the Fostering Team our focus is on assessment of connected person foster carers and Special Guardians, and the support and supervision of approved connected foster carers. We also cover private fostering work and offer ongoing support to Special Guardians post-order. We are a dedicated team, passionate about improving the lives of our children and young people, and ensuring Kinship carers get the support and recognition they deserve.

You will be fully qualified (DipSW, CQSW, CSS or equivalent), with a minimum of 2 years’ experience in statutory social care, preferably within Kinship & Fostering. Strong skills in assessment and supervision of carers are essential, with the ability to provide analytical comprehensive reports for court within timescales.

Herefordshire is on a journey and we would like you to be part of our next chapter. This is an exciting opportunity to have a genuine impact on the local authority and help improve and protect the children and young people within it.

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Position:Service Improvement Officer

Reporting to:Quality Business Partner

Contract type:Full Time, Permanent

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

About you:

We are looking for an experienced, hard working Service Improvement Officer who has proven experience within the care sector and a track record of improving both the quality of service provided and regulatory ratings. You'll be well respected and seen as an ambassador for improvements.

Responsibilities:

- To carry out internal audits and review the branch standards and compliance in line with the regulatory requirements

- Supporting of monitoring trends and inbedding lessons learned

- Branch training on standardised approaches to compliance, ensuring you are always sharing best practice to ensure knowledge is embedded. (care planning, policies, compliance etc)

- As directed by QBP provide branch specific/ peripatetic operational suppor

- Awareness of new features and as directed, ensure branches imbed new products (following rollout)

Benefits:

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Great Career development opportunities with a fast-growing Company.

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Hardworking team looking to utilise Technology to improve Home Care in the UK.

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Competitive salary & additional Car allowance.

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NVQ and in-house Training and development for your role and future Career with us

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We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers

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Employee Assistance Programme

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Mobile phone and other required tech

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Company pension scheme

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25 days holiday entitlement + your birthday off on top of bank holidays

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Paid DBS/PVG

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Paid SSSC registration and qualifications

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Paid SCW registration and qualifications

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Mileage Allowance

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Free uniform

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Service and recognition rewards

To read more about Cera click here:https://ceracare.co.uk/why-cera

PERMANENT

Herefordshire Council is looking for a passionate and dedicated Children in Care Social Worker to join our Children & Young People in Care Team. This is a fantastic opportunity to make a genuine impact on the lives of children and young people, working closely with a supportive and collaborative team. You will play a key role in ensuring the voice of the child is always heard and that the best outcomes are achieved for every young person in our care.

Responsibilities:
As a Children in Care Social Worker, your responsibilities will include:

• Case Management: Managing a caseload of children and young people in care, ensuring their safety, well-being, and stability.
• Support & Advocacy: Building strong, trusting relationships with children, families, and carers to advocate for their needs and ensure their voices are heard in all decision-making processes.
• Multi-Disciplinary Collaboration: Working alongside colleagues from various professions, including health and education, to deliver tailored care plans.
• Safeguarding: Ensuring that all statutory responsibilities are met, with a focus on child protection and improving the quality of life for children in care.
• Professional Development: Engaging in training and development opportunities to continuously improve your practice and support your career growth.

Requirements:

• Holds a degree in Social Work and is registered with Social Work England.
• Has experience working with children and families, particularly in care settings.
• Demonstrates excellent communication, assessment, and advocacy skills.
• Enhanced DBS
• Access to own car

Why Join Us?

• A competitive salary and market supplement of £5,000 per year.
• Welcome payment of £5,000 for experienced social workers.
• Relocation support of up to £10,000.
• Flexible working arrangements, including flexi-time and home working options.
• Generous annual leave (31 days plus bank holidays) and the opportunity to purchase additional leave.
• Professional development opportunities, with protected time and budget for training.
• Career progression pathways and employee benefits including pension, discounts, and wellbeing support.

How to Apply:

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Herefordshire Council is seeking an experienced and dedicated Child Protection Court Social Worker to join our Children & Young People's Services. In this critical role, you will manage complex child protection cases, particularly those involving court proceedings, ensuring that the safety and welfare of children are paramount. You will work closely with multi-disciplinary teams and the courts to achieve the best possible outcomes for vulnerable children and their families.

Responsibilities:

• Court Work: Prepare detailed reports and present evidence in court, ensuring that the best interests of the child are always the focus.
• Case Management: Manage complex child protection cases, including those subject to court proceedings, ensuring all statutory responsibilities are met.
• Safeguarding: Ensure the immediate and long-term safety of children, implementing safeguarding measures where necessary.
• Multi-Agency Collaboration: Work closely with professionals from health, education, and legal services to coordinate care and ensure effective case management.
• Advocacy & Support: Build strong relationships with children and families, advocating for their needs and ensuring their voices are represented throughout the court process.
• Professional Development: Continuously engage in training and development opportunities to enhance your skills and practice.

Requirements:
We are looking for a candidate who:

• Holds a degree in Social Work and is registered with Social Work England.
• Has significant experience in child protection, particularly within a court setting.
• Demonstrates excellent report writing, analytical, and advocacy skills.
• Ehanced DBS
• Access to own car

Why Join Us?

• A competitive salary and market supplement of £5,000 per year.
• Welcome payment of £5,000 for experienced social workers.
• Relocation support of up to £10,000.
• Flexible working arrangements, including flexi-time and home working options.
• Generous annual leave (31 days plus bank holidays) with the option to purchase additional leave.
• Access to ongoing professional development and career progression opportunities.
• A comprehensive benefits package, including pension, discounts, and wellbeing support.

How to Apply:

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Support Worker Wormelow in Herefordshire -

Pay Rate Starts at £11.57ph

Shifts would be: shifts are either 8am - 21:30 or 9am - 22:00 Monday - Sunday

You are required to have a UK driving Licence and your own vehicle to use to take out the People we Support.

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service in Wormelow is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local hotspots, the next you could be unwinding with them doing indoor activities, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having the right values. This is why at this service our Support Workers should hold a full UK driving license and be able to use your own vehicle to take the person you are supporting out, be resilient, flexible and composed in their approach.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

**** £500 Welcome bonus ********

Rural Location- Bromyard - Full UK manual driving licence essential

EXCELLENT WORK/LIFE BALANCE WITH OUR 2 ON 4 OFF SHIFT PATTERN

Looking for something new? Something different? We are expanding and have an incredible opportunity for Qualified and Unqualified Residential Support Workers at our brand-new Home.

Branas Isaf Children’s Service is part of the CareTech Family. Established in 1993, CareTech is a leading nationwide social care provider delivering a package of high quality, individually tailored care and support solutions to children, young people, and adults across the UK.

For over 25 years, Branas Isaf has been delivering an outstanding integrated model of education, therapy and therapeutic care to young people who present a range of emotional, behavioural & complex interpersonal behavioural needs.

Your role as a Residential Support Worker for Branas Isaf is to encourage our young children towards a better understanding of their previous behaviour. Enabling them to improve their interpersonal functioning, first within the therapeutic home environment and ultimately in the wider community.

Our team of Residential Support Workers come from all backgrounds and having a wide range of transferable skills from previous environments.

Essential

• Driver (company provide a car during working hours)
• Able to work unsociable hours (evenings, nights and weekends)
• Able to accommodate a shift pattern of 2 days on plus night sleep and 4 days off rolling rota

Company Values

• Friendly, passionate and caring nature
• Positive, pleasant and approachable
• Empowering others to become stronger and more confident in controlling their lives
• Person Centred, allowing our children to explore & utilise their own strengths
• Innovative, by using or showing new methods and ideas

Reward and Benefits

• Competitive salary including enhanced qualified rates
• Paid induction programme
• Dedicated learning and development programmes including fully funded QCF Level 3
• Face to face therapeutic training
• Access to a wide range of free online courses for all staff on a variety of topic
• Free DBS check
• Free parking
• Free meals on shift (residential homes only)
• *Refer a friend scheme’ reward system – earn £1,000 per referral
• *Welcome bonus £500
• Pension scheme
• Annual Employee Awards Evening
• Employee recognition schemes
• Company vehicle to use when in work
• CareTech Foundation- Opportunity to apply for family & friend’s grants.
• Being part of one of the UK’s leading specialist therapeutic providers.

Interested then apply today!

All applications & CVs received are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children’s list.

If you have not heard back within 14 days, please consider your application unsuccessful on this occasion.

* Terms and Conditions apply

Exciting, permanent opportunity in Ross-on-Wye experienced and dynamic Customer Service Team Leader to drive a high-performing, customer-centric culture within the customer service teams for a company.

Reporting to one of the Operations Managers, this role is pivotal in enhancing customer satisfaction, optimising the customer journey, and aligning departmental goals with overall business objectives.
You will directly manage x4 Team Managers, each with their own teams of between 4 and 8 customer service staff.

Great opportunity to get your foot in the door of a nationally recognised company that offers great career routes and internal promotion is encouraged. They also have a wide range of staff perks including hybrid working, discounted gym memberships and more (detailed below).

Key Responsibilities
Team Development & Leadership:
 Mentor, motivate, and guide team managers to reach their full potential.
 Set and communicate objectives, KPIs, and SLAs aligned with company goals.
 Establish regular team meetings and 1:1s to ensure alignment and engagement.
 Address underperformance constructively and foster a positive team culture.
 Partner with the People/Culture functions of the business to identify and address development needs.
Customer Retention & Pre-Booking Strategy:
 Drive retention through sales and booking conversions.
 Collaborate on pricing strategy and oversee implementation.
 Lead the "oversell" strategy to manage booking adjustments efficiently.
 Work closely with Finance to improve payment collection and reduce active debt.
 Utilise Salesforce CRM to manage contact strategies and boost conversion rates.
Customer Service Strategy & Satisfaction:
 Serve as a role model in delivering high customer service standards.
 Analyse customer insights to improve the Net Promoter Score (NPS).
 Oversee pre-arrival feedback management, addressing complex complaints proactively.
 Partner with key departments (Sales, Marketing, Operations, IT, Finance) to streamline the customer journey.
 Lead the team’s approach to incident management, ensuring effective and prompt responses.

Key Attributes
- Previous track record of leading teams to meet targets and KPIs.
- Ability to motivate team and improve performance
- Demonstrated ability in planning, implementation, and success monitoring.
- Excellent time management skills.
- Experience in developing and executing sales and customer service strategies.
- Comfortable in a fast-paced environment.

Hours: Monday – Friday, 8:30am - 5pm (37.5h per week)

Salary: Up to £39,100 per annum + benefits including:

- 1 day pw working from home (flexibility for more WFH during quieter periods)
- Annual bonus.
- Generous maternity/paternity pay.
- Discounted gym memberships.
- EAP Programme.
- Day off for your birthday.
- Enhanced maternity.
- 25 days holiday PLUS bank holidays + annual leave purchase scheme.
- Birthday day off.
- Lots of career progression and training/development opportunities.

Please note: Peak busy periods throughout the year are April - July, and September- mid-October. Whilst annual leave is still granted during these times, the individual in this role will be expected to be mindful of booking extended leave during these periods.

Exciting, permanent opportunity in Ross-on-Wye experienced and dynamic Customer Service Team Leader to drive a high-performing, customer-centric culture within the customer service teams for a company.

Reporting to one of the Operations Managers, this role is pivotal in enhancing customer satisfaction, optimising the customer journey, and aligning departmental goals with overall business objectives.
You will directly manage x4 Team Managers, each with their own teams of between 4 and 8 customer service staff.

Great opportunity to get your foot in the door of a nationally recognised company that offers great career routes and internal promotion is encouraged. They also have a wide range of staff perks including hybrid working, discounted gym memberships and more (detailed below).

Key Responsibilities
Team Development & Leadership:
 Mentor, motivate, and guide team managers to reach their full potential.
 Set and communicate objectives, KPIs, and SLAs aligned with company goals.
 Establish regular team meetings and 1:1s to ensure alignment and engagement.
 Address underperformance constructively and foster a positive team culture.
 Partner with the People/Culture functions of the business to identify and address development needs.
Customer Retention & Pre-Booking Strategy:
 Drive retention through sales and booking conversions.
 Collaborate on pricing strategy and oversee implementation.
 Lead the "oversell" strategy to manage booking adjustments efficiently.
 Work closely with Finance to improve payment collection and reduce active debt.
 Utilise Salesforce CRM to manage contact strategies and boost conversion rates.
Customer Service Strategy & Satisfaction:
 Serve as a role model in delivering high customer service standards.
 Analyse customer insights to improve the Net Promoter Score (NPS).
 Oversee pre-arrival feedback management, addressing complex complaints proactively.
 Partner with key departments (Sales, Marketing, Operations, IT, Finance) to streamline the customer journey.
 Lead the team’s approach to incident management, ensuring effective and prompt responses.

Key Attributes
- Previous track record of leading teams to meet targets and KPIs.
- Ability to motivate team and improve performance
- Demonstrated ability in planning, implementation, and success monitoring.
- Excellent time management skills.
- Experience in developing and executing sales and customer service strategies.
- Comfortable in a fast-paced environment.

Hours: Monday – Friday, 8:30am - 5pm (37.5h per week)

Salary: Up to £39,100 per annum + benefits including:

- 1 day pw working from home (flexibility for more WFH during quieter periods)
- Annual bonus.
- Generous maternity/paternity pay.
- Discounted gym memberships.
- EAP Programme.
- Day off for your birthday.
- Enhanced maternity.
- 25 days holiday PLUS bank holidays + annual leave purchase scheme.
- Birthday day off.
- Lots of career progression and training/development opportunities.

Please note: Peak busy periods throughout the year are April - July, and September- mid-October. Whilst annual leave is still granted during these times, the individual in this role will be expected to be mindful of booking extended leave during these periods.

REMOTE LOCATION -ROSS ON WYE

DRIVING LICENCE AND OWN TRANSPORT ESSENTIAL

*****£500 WELCOME BONUS******

We are looking for a Residential Support Worker to join our team, who shares the same values as we do. Our Residential Support Workers receive specialist training in respect of early trauma, CSE, HSB, and Children’s rights and participation. We work to a multi-disciplinary approach with clear measurable outcome.

Greenfields Children’s Service is part of the CareTech Family. Established in 1993, CareTech is a leading nationwide social care provider delivering a package of high quality, individually tailored care and support solutions to children, young people, and adults across the UK.

Greenfield believe care should be in partnership with young people and we focus on creating a consistent, predictable and nurturing environment- an environment where young people feel valued, respected and listened to.

Essential

• Hold a full driving licence
• Able to work shift pattern of 2 on 4 off (8am – 10pm including sleep nights)
• Experience in a similar setting (min 3 months preferred)
• QCF Level 3 Children & Young People qualification or equivalent (preferred)
• Energetic and fast paced environment
• Enjoy activities

Company Values

• Friendly, passionate and caring nature
• Positive, pleasant and approachable
• Empowering others to become stronger and confident in controlling their lives
• Person Centred, allowing our children to explore & utilise their own strengths
• Innovative, by using or showing new methods and ideas

Rewards & Benefits

• Up to 28 Days Holiday
• Additional Holiday Purchase Scheme
• Competitive Salary
• Dedicated learning and development programmes
• Access to a wide range of free online courses for all staff on a variety of topic
• Free DBS check and Update Service subscription
• Free meals on shift (residential homes only)
• *Refer a friend scheme’ reward system – £1,000 per referral
• *£500 Welcome Bonus
• Pension scheme
• Annual Employee Awards Evening
• Employee recognition schemes
• Company vehicle to use when in work
• CareTech Foundation- Opportunity to apply for family & friend’s grants.

If you are interested in this role, please click apply!

All applications & CV’s received are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS/PVG check and Regulated Activity, which will include a check against the barred children’s list.

If you have not heard back within 14 days, please consider your application unsuccessful on this occasion.

* Terms & Conditions apply

Residential Support Worker [SYS-12360]

Shift Leader/Lead Care Practitioner

Orchard End, Wellington, Hereford. HR4 8AL

£12.82 - £13.80 ph (dependent on qualifications and experience)

What will we offer you?
- Good Pension Scheme
- Travel Allowance for those commuting 14+ miles
- Employee Assistance Programme
- Paid induction and training time
- Good internal progression opportunities
- Working an average of 37.5 hours per week over a three week rolling rota

About Orchard End…

Orchard End is a community based residential home for six adults and is situated in an acre of gardens in the Herefordshire Hamlet of Auberrow, conveniently placed between the market town of Leominster and the Cathedral City of Hereford.

We pride ourselves on giving the best possible care and life experience for our young adults. We go on various trips out; we go swimming, to cafes; do arts and crafts, cookery, music, gardening and much more.
You can read more about us at: https://senadgroup.com/orchard/

What does the role of Lead Care Practitioner involve?

As a Lead Care Practitioner you will manage a small team of Support Worker’s ensuring each shift runs smoothly and effectively.
You will be responsible for conducting and properly recording regular supervisions for all team members in accordance with current guidelines.
If you have experience leading a care team or a minimum of one year’s previous experience of working with adults with severe learning difficulties and feel you are ready for the new step in your career apply today.

Essential Criteria
- Minimum of one year’s previous experience of working with adults with severe learning difficulties and who can present challenging behaviours.
- Willingness to work flexible hours including evenings, weekends, and sleep-in duties
- A natural respect for the dignity and individuality of each resident and an ability to promote these values within your team of staff
- A valid current driving licence

Desirable Criteria
- Previous experience of managing a small team of staff and delegation of workload
- Previous experience of good supervision and supervision training.
- Level 3 Diploma in Care or equivalent

Orchard End and The SENAD Group conduct wide ranging recruitment checks to ensure we safeguard those in our care, this includes a criminal background check if an offer is made. In addition, we will conduct online searches and reference checks at an early stage in the recruitment and selection process.
If you would like more information on the checks please contact our Recruitment Team on 01885 488 096.

Orchard End, Auberrow, Wellington, Herefordshire, HR4 8AL

Support Worker – Winslow Court, Bromyard

Salary: £11.80 – £12:38 per hour, Full time, 37.5 hours per week

2 on 4 off – 7:15 – 9:45



Do you have a desire to make a lasting difference to the lives of our very individual residents?

Are you an ambitious and resilient social care professional?

You will work as part of a team, supporting the residents of Winslow Court, teaching life skills such as cooking, cleaning and assisting with personal care, as well as planning and taking part in a range of social activities. You will get to know our residents, and learn how best to support them and encourage lifelong learning.

We regularly go swimming, to a local care farm to learn animal care, horse-riding, hold sound baths and attend horticultural groups. Staff have also supported residents to attend day trips to the Safari park, Cinema, Concerts and theatre productions (Kaiser Chiefs, Rag ‘n’ Bone Man, Bastille and Shrek the musical) as well as football matches and a Manchester United Stadium tour!

We can offer you:

· Quality assured training specific to your individual needs
· Wellness Programme
· Genuine opportunities for progression, we want to support you to reach your full potential as a social care professional.
· A competitive salary
· Paid learning and development hours
· Travel allowance for those commuting 14+ miles
· £1500 welcome bonus for qualified applicants (Level 3 diploma in Health and Social Care terms and conditions apply)
· Refer a friend bonus (£1000!)
· Free meals and drinks while on shifts
· Free onsite parking
· Free DBS
· Ability to apply for a Bluelight card if successful (discount scheme)
· Long service holiday scheme

Are you

· Adaptable and resilient
· Willing to work a rota pattern that includes evenings and weekends

Then this could be the job for you!

About us

Winslow Court provides residential support for young adults aged 18 years and over, who have a severe learning disability, autism, communication difficulties, challenging behaviours, mental health and other complex needs.

We are now expanding our service and we are ready to welcome the first residential placement to our newly refurbish 3 bedroom apartment and require further staff to support this.

If you would like more information you can contact our recruitment team on 01885 488 096 Ext 12102.

Winslow Court and The SENAD Group is committed to safeguarding those in our care – the successful candidate will be required to apply for an enhanced DBS check and will be subject to thorough background checks including online searches.

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care.

West Midlands Learning Campus, Bromyard, Herefordshire HR7 4LS

Support Worker

Park House, 28 Sherford Street, Bromyard. HR7 4DL

Salary: £11.80 - £12.38 per hour, dependent on experience and qualifications.
Further employee benefits include: Employee Assistance Programme, pension, paid training hours, generous overtime rates and sick pay, progression opportunities, Travel allowance for those travel 14+ miles, welcome bonus for qualified staff

Rota pattern: 7.15am – 9.45pm - 2on - 4off on a six week rolling pattern.

About us:

Park House is a community based residential home for up to nine young adults with severe learning difficulties and challenging behaviour. It is situated in the town of Bromyard within two minutes’ walk of the town centre. Contained within the main home there is also a flat which consists of bedroom, lounge and kitchen facilities.

This enables residents to live in a semi-supported environment, for young adults making their next step towards independent living.

About the role:

We are seeking Support Workers to support the young adults that we care for. We are looking for pro-active individuals who can demonstrate compassion, empathy and a person-centred approach to caring for our young people. You will be providing personal care to residents as well as supporting them in a wide range of learning, development and social activities including arts and crafts, cookery, music, gardening, swimming, shopping trips and social occasions.

The role will involve working a condensed rota of 7.15am – 9.45pm on 2 on – 4 off basis over a six week rolling pattern, including some weekends and also includes up to three sleep ins per month.

No previous experience is required as full training will be given.

If you have the right values for our organisation, you will be supported by a programme of continuous training, learning and development, including the care certificate and NVQ level 3 in health and social care.

If this sounds like the right opportunity for you or for further information please contact our Recruitment Team on 01885 488 096 Ext 12103.

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care. We conduct wide ranging recruitment checks to ensure we safeguard those in our care, this includes a criminal background check if an offer is made. In addition we will conduct online searches and reference checks at an early stage in the recruitment and selection process.
If you would like more information on the checks we complete please don’t hesitate to get in contact.

**** £500 Welcome bonus ********

Rural Location- Bromyard - Full UK manual driving licence essential

Typical shift pattern 2 on (including sleep in's) 4 off.

Looking for something new? Something different? We are expanding and have an incredible opportunity for Qualified and Unqualified Residential Support Workers at our brand-new Home.

Branas Isaf Children’s Service is part of the CareTech Family. Established in 1993, CareTech is a leading nationwide social care provider delivering a package of high quality, individually tailored care and support solutions to children, young people, and adults across the UK.

For over 25 years, Branas Isaf has been delivering an outstanding integrated model of education, therapy and therapeutic care to young people who present a range of emotional, behavioural & complex interpersonal behavioural needs.

Your role as a Residential Support Worker for Branas Isaf is to encourage our young children towards a better understanding of their previous behaviour. Enabling them to improve their interpersonal functioning, first within the therapeutic home environment and ultimately in the wider community.

Our team of Residential Support Workers come from all backgrounds and having a wide range of transferable skills from previous environments.

Essential

• Driver- full UK driver licence (company provide a car during working hours)
• Able to work unsociable hours (evenings, nights and weekends)
• Able to accommodate a shift pattern of 2 days on plus night sleep and 4 days off rolling rota

Company Values

• Friendly, passionate and caring nature
• Positive, pleasant and approachable
• Empowering others to become stronger and more confident in controlling their lives
• Person Centred, allowing our children to explore & utilise their own strengths
• Innovative, by using or showing new methods and ideas

Rewards & Benefits

• Competitive salary including enhanced qualified rates
• Paid induction programme
• Dedicated learning and development programmes including fully funded QCF Level 3
• Face to face therapeutic training
• Access to a wide range of free online courses for all staff on a variety of topic
• Free DBS check
• Free parking
• Free meals on shift (residential homes only)
• *Refer a friend scheme’ reward system – earn £1,000 per referral
• *Welcome bonus £500
• Pension scheme
• Annual Employee Awards Evening
• Employee recognition schemes
• Company vehicle to use when in work
• CareTech Foundation- Opportunity to apply for family & friend’s grants.
• Being part of one of the UK’s leading specialist therapeutic providers.

Interested then apply today!

All applications & CVs received are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children’s list.

If you have not heard back within 14 days, please consider your application unsuccessful on this occasion

* Terms and Conditions apply

Residential Support Worker [SYS-13210]

Support Worker

Salary: £12.60 per hour

Shifts: 8am - 8pm can work earlies, lates or long days

Sleep in shifts and weekends included

Company Description

Priory Adult Care is the UK’s leading independent provider of specialist adult care services. Our aim is to provide the right support in the right home for all the individuals we accommodate. With community-based residential care settings, as well as a network of supported living services, we support adults over the age of 18 with autism, dementia, learning disabilities, mental health conditions, Prader-Willi Syndrome (PWS) and behaviours that challenge. We also offer a range of residential and nursing care settings for older people with varying levels of need.

At Priory, you'll have the opportunity to be part of something special. A closeknit, supportive and diverse team who help to make a real difference to people’s lives.

We offer full training and numerous career pathways, including our Nurse Apprenticeship program.

Our roles can be flexible around your lifestyle, either full or part time and with a variety of shift patterns including weekdays and weekends.

For further detail on the site location and type of support provided, please review the additional information section.



Job Description

Your positive attitude and passion for providing high quality care and support will be your key strengths, but you'll also have a friendly, patient and positive approach to work. You should be keen to learn and show compassion to care for the people we support.

You will provide support with day to day activities, whilst encouraging and promoting independent living. As part of our team, you’ll help people reach their potential, through both practical and emotional support, making a positive difference to their lives.

Our teams provide care and support for individuals with different conditions at Priory sites all across the UK.

It would be ideal if you have previous experience gained in a similar role. However whilst this is valuable, we are looking for individuals who display the right values and behaviours in order to make a difference to people’s lives. You should be keen to learn and show compassion to care for the people we support. Not only is full training provided, but there are numerous career pathways available to you, including our Nurse Apprenticeship program.

Benefits include:

A competitive salary
Enhanced disclosure cost coverage
Comprehensive induction and commitment to on-going training
25 days annual leave
Online benefits and cashback rewards
Blue Light Card application opportunity
Cycle to work scheme
NEST pension option
Benefits are subject to T&Cs


Responsibilities

Supporting with personal care tasks, such as washing, dressing, eating and personal care
Perform light housekeeping tasks, such as dusting, vacuuming, and changing bed clothes
Assist with safe lifting, transferring, repositioning and movement of individuals
Assistance and support to attend medical appointments
Observe, monitor, and record physical and emotional well-being, and quickly report any changes to senior staff
Encouragement to participate in social and recreational activities


Stable Cottage is located within the grounds of Tithe Barn in the village of Sellack, Ross-on-Wye. Our home offers residential support for three people who are on the autism spectrum or have a learning disability, who may also present behaviours that challenge. The cottage is in a semi-rural location, surrounded by peaceful countryside. Our passionate and dedicated team are committed to delivering quality care to everyone we support, within a homely and welcoming environment. Tithe Barn is located in Sellack, Ross-on-Wye. The service provides residential support for adults who are autistic or have a learning disability, and may also present with behaviours that challenge. We offer our residents the chance to live in a homely environment whilst receiving specialist support from caring, competent and well-trained staff. Our home is in a rural setting in the Herefordshire countryside and is surrounded by eight acres of private land, providing access to walks.

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland, and the cost of this will be covered by Priory.



We are an equal opportunities employer