Total 33 Others level Customer Service job vacancies in GL10

Core Group are hiring!

Job Title: IT Support Technician

Salary: Between £30,000 – 35,000 per annum

37.5 Hours per week – More than likely going to b 11:30am – 20:00pm

Office based – Stonehouse, GL10

What will the IT Support Technician role entail:

Our IT team use a ticketing system to manage all requests and issues from the business, covering a broad range of queries. This is the tool where work will be assigned and actioned from.

• Provide exceptional IT support to all end users across the warehouses, offices and remote workers, ensuring a high level of customer satisfaction on an ongoing basis.
• Respond to end user requests for IT Support within the agreed SLAs, recording details, identifying priorities and implementing solutions where possible ensuring service levels for end users are met or exceeded.
• Ensure end users are kept informed at all times regarding the status of any outstanding request they have placed with the IT Service Desk and ensure all requests have frequent and detailed updates in the system.
• Ensure all end user devices, applications and systems are tested, managed, and maintained to an exceptional standard.
• Identifies opportunities for improvements to operational efficiencies with the aim of eliminating repetitive issues and implements these as agreed.

If you are interested in this job add please apply and we will contact you.

Do you currently work within a high-paced transactional environment? Do you have call centre or administrative experience? Do you like working to tight deadlines?

Yes? We may have the ideal opportunity for you…

We are seeking a Contract Coordinator to join us on a permanent basis at our Cirencester site. You'll have experience gained within a call centre to enable you to complete tasks within set deadlines. You'll be working within our finance department, within a team of 10 colleagues.

One thing's for sure, you'll never be bored as there's so much variety from raising Purchase Orders, placing supplier orders, creating estimates, liaising with various colleagues and clients and so much more. Your attention to detail will be second to none and you'll have the ability to retain information at pace. You'll handle large volumes of information from validating data to updating the systems records, receipts or shipping of products on work orders.

As you're a great problem-solver, you'll thrive with some of our more complex queries. It'll be second nature working at pace with speed and accuracy. You'll be a 'whizz' at Excel and be able to do all sorts of formulas; creating, amending and formatting as required.

You won't shy away from attention as this role gives you exposure all the way up to Director level. You'll be confident and assertive as you'll challenge and push-back where required.

When you join us you will receive:

• Salary £26,620 per annum
• Up to 4% discretionary bonus scheme, subject to achievement of targets
• Group personal pension scheme of matched contributions between 5% and 6%.
• 25 Days Annual Leave + Bank Holidays.
• Life Assurance
• Access to state-of-the-art training academy
• Funded Training Sponsorship Scheme
• Refer a Friend reward scheme
• Cycle to Work Scheme
• Health Cash Plan
• Up to 10% off B&Q/ Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres

Don't miss out on this great opportunity, apply today by clicking on the 'apply' button.

Proud member of the Disability Confident employer scheme

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Registered Nurse (RGN/RMN) at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN/RMN), you'll have the autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Bank Registered Nurse (RGN/RMN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

Boarding Support Worker
Term-time 39 weeks pa
William Morris School, part of Novalis Trust, is a charity that supports children with neurodevelopmental difficulties. The school is one of the few educational establishments in the country to adopt a truly ‘trauma-informed’ and ‘trauma-responsive’ approach to care, therapy and education.
We are currently seeking dedicated term-time only welfare staff to work in our small 39-week boarding provision, due to open in September 2024.
Hours: 39 weeks pa, term-time only working a two-week fixed rota which is on average 40 hours per week & two sleep-ins. This will include working every other weekend.
You will be establishing key support relationships with pupils in their boarding provision while providing them with the care, guidance and support they need to thrive. We offer a supportive environment with a fixed two-week rota.
What we offer:
• Excellent training opportunities - including RQF Level 3, Level 4 Certificate in Trauma Informed Care
• From £12 per hour (£13.80 at weekends and higher rates of pay for staff with RQF Level 3) and £89 sleep-in rate (approx. 52-week full time equivalent: £32,500 pa)
• Full time and part time options available
• Staff are supported in a community setting with good team relationships
• Term time holidays in line with Gloucestershire schools
• Clear career progression path for staff who wish to develop their careers within the Trust
• Free onsite parking and free lunch/meals provided
• Entitled to apply for Blue Light discount card
• Health Cash Plan for Employees
• Employee welcome bonus where you could earn an additional £600 in the first year, with payments made between 6 weeks and 1 year (subject to the normal PAYE deductions)
Requirements for the role:
• Some experience of working with people in a person-centred way is desirable but not essential
• An ability to adapt your approach to individual needs and come up with creative solutions to overcome challenges will also help
• Kind, caring, adaptable and reliable
Novalis Trust is committed to Safeguarding. If shortlisted, you will receive a self-disclosure form to complete and return to us prior to interview. All applications will be required to undergo a Disclosure and Barring Service Enhanced Check for Regulated Activity.

Term-time Youth Support Worker, William Morris School
39 weeks pa
Are you keen to work with Young People and have a passion for creativity and being active?
William Morris School, part of Novalis Trust, is a charity that supports children with Neurodevelopmental Difficulties. Youth Support Workers are pivotal in creating and supporting tailored activities for young people, and those who live in our boarding provision. As a Youth Support Worker your personality and creativity will be key in shaping and helping children pursue personal aspirations.
Responsibilities for this role include:
• Encouraging young people to engage in a variety of clubs and offsite trips.
• Planning, organising and running activity programmes.
(All of which promote social development)
Benefits for this role include:
• 39-week term time role
• Training and development opportunities which include recognised qualifications and accredited certificates.
• Salary: £26,000 (FTE) per annum (pro-rata for 39 weeks) with option for overtime
• Fixed 2-week rota to include one weekend day per fortnight.
• Equivalent of 28 days per annum holiday pay calculated in hours
• Pension scheme
• Clear progression career path for staff who wish to develop their careers within the Trust.
• Free onsite parking and free meals provided if working during mealtimes.
• Entitled to apply for Blue Light discount card
• Health Cash Plan for Employees
• Employee welcome bonus where you could earn an additional £600 in the first year, with payments made between 6 weeks and 1 year (subject to the normal PAYE deductions)
Requirements for the role:
The role would ideally suit someone with previous experience in sports coaching/ young people’s mentoring/ performing arts/creative activities; or
who holds a qualification in Psychology/Sports and Exercise /Sports Coaching/ Youth and Community/Working with Children & Families; or
We also offer this position in a trainee capacity for those who may not meet the desired requirements but are looking to start a career in this field. Please note in your application which role you feel is more relevant for you.
Successful candidates will have:
• A motivated, creative, and empathetic approach
• Enthusiasm to work with and support the development of young people
• Ability to plan, lead and participate in activities with young people
• Confidence to contribute and collaborate with the youth support team and wider care team
• A keenness to learn and implement Trauma Informed Practice
• Previous experience in working with children and young people is desired
• Driving licence – desired
Please note that an initial period of training and work will be at our sister school, Cotswold Chine, GL6 9AG, before moving to William Morris School.
Novalis Trust is committed to Safeguarding. If shortlisted, you will receive a self-disclosure form to complete and return to us prior to interview. All applications will be required to undergo a Disclosure and Barring Service Enhanced Check for Regulated Activity.

ABOUT THE ROLEAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job Title: SEND Learning Support Assistant / SEND LSA

Location: Stonehouse

Start Date: Immediate Start

Salary: £84 - £96 per day

Are you a looking to work in a welcoming SEND school?

Do you have experiencing supporting children with additional needs and/or disabilities?

Do you have a patient and nurturing nature?

TeacherActive is proud to be working with a SEND school in Stonehouse, supporting with their recruitment for a SEND Learning Support Assistant / LSA. The school caters for children and young people with special educational needs between the ages 2 and 19 years, with accommodation for up to 100 pupils. They offer personalised, outward looking programmes to enable students to achieve their best.

The school is seeking a passionate team player to take on this long-term role, although there is potential for this to become a permanent placement for the right SEND Learning Support Assistant / SEND LSA. The successful SEND Learning Support Assistant / LSA will bring a new dimension and skill set to this role, while being supported by a pro-active, welcoming and dedicated team.

The position will involve working with students between 2 and 19 years with diagnosis of Autism / ASD, SLD / Severe Learning Difficulties and/or PMLD /Profound and Multiple Learning Difficulties. A proactive thinker with the ability to take control of situations confidently is necessary.

The successful SEND Learning Support Assistant / SEND LSA will have:

· Experience working with children with additional needs / disabilities

· Experience working with students with Autism / ASD, SLD / Severe Learning Difficulties and/or PMLD /Profound and Multiple Learning Difficulties

· Team-Teach or MAPA qualifications desirable

In return for the above you can expect to receive:

· A dedicated team of consultants available 24/7 to help you with the easy onboarding process

· Guaranteed Payment Scheme *Terms and Conditions apply*

· CPD Courses and certificates as part of the My-Progression channel

· Market leading rates of pay

· TeacherActive Referral Scheme – Receive up to £100 when you refer a friend *Terms and Conditions apply*

Our staff are paid on a PAYE basis, so you can rest assured that you’re paying the right level of TAX and National Insurance and there’s no messing around with admin charges coming out of your hard earned cash.

If you are interested in this position, then click ‘APPLY NOW’ and I will be in touch regarding this fantastic opportunity.

EMAIL: kay.drake@teacheractive.com

CONTACT NUMBER: 0117 223 2200

All applicants will be contacted to discuss suitability and then invited to register with TeacherActive.



Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs.



Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment.

TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.

Overview Please refer to the full Job Description attached. o Be responsible for ensuring that the boarding provision is run in line with the vision for boarding at William Morris School, Novalis Trust o Support the Head of Boarding and Welfare Manager to ensure the implementation and maintenance of National Minimum Standards within the boarding provision practices and processes. o Support the Head of Boarding to support the development of boarding at William Morris School, Novalis Trust o Act as an appropriate role model for all the boarders

For the full job description please see separate uploaded file. In relation to each pupil for whom you are a key worker, your responsibilities include: - Helping encourage a culture of learning, creativity and develop a family community with the house and wider boarding community; - acting as a positive role model; - assessing their needs; - supporting them to maintain links with their families and local community, and promoting continued contact; - following guidelines in support of positive behaviour; - providing emotional support; - creating a safe and happy environment in which to live; - helping them to access education, health and leisure services; - providing advice on independent living for older pupils; - contributing to the placement planning and recording systems for them; - collating information required for their Placement Planning Meetings and other relevant reviews; - planning and recording key worker sessions; - ensuring that records and their files / electronic record are up to date and well organised; - making sure that their Placement Plan is kept up to date by liaising with Placement Planning Social Worker; - ensuring the observance of school uniform/dress code, maintaining the excellent presentation and appearance of the boarding pupils - taking a regular interest in their health needs; and where necessary supporting appointments with the dentist, doctors and opticians; - making sure they have adequate clothing and ensuring they are clean and presentable; - knowing their file, background and family details, their interests and hobbies; - encouraging them to join and take part in clubs etc. - supporting them to express their views at various meetings such as the school and house meetings;- supporting and encouraging them to take part in the Pupil surveys. - To assist in the packing up at the end of each term