Total 108 Others level Customer Service job vacancies in Cwmbran, Torfaen, NP44 1AF

We are seeking a dedicated and compassionate Complex Care Support Worker to join our team in Cwmbran, Monmouthshire. Our client is looking to come out of their supported living arrangement and move into their own home. You will be responsible for supporting their transition in this period and maintaining their health after. Pay Rate: £15 - £17 per hour Working Hours: You will be a part of a team delivering 2:1 care 24/7. The day shift will cover 08:00 – 20:00. Key Responsibilities: Engaging with personalised routines Completing daily living activities, including personal hygiene, mobility, and meal preparation. Administering medication and monitoring health conditions. Providing emotional support and companionship. Maintaining accurate records of care provided and reporting any changes in clients’ conditions. Collaborating with a range of healthcare professionals and family members to ensure comprehensive care. Requirements: Previous experience in a similar role, preferably in complex care. Excellent communication and interpersonal skills. Compassionate, patient, and empathetic nature. Ability to work independently and as part of a team. Flexibility to work the specified hours. Benefits: Supportive and friendly working environment. Opportunities for professional development and training. Regular supervisions and Check Ins Both online and In-person training Training & Background Checks: An enhanced DBS check & full training will be provided prior to commencing work with our client and you will also be supported by our clinical lead nurse for the area. Our Safeguarding Commitment: Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work. #Libertatem Libertatem Healthcare The Libertatem Healthcare Group, part of Sonderwell, was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence.Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our client’s independence at the very centre of everything we do. The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

The Symptom Management Service supports people coping with the impact of health conditions in their lives; including, Long Covid, Chronic Fatigue, Fibromyalgia and Chronic Pain. The clinical pathway is focused on working with people to identify and support their needs, in partnership with GPs, psychologists, specialist teams and community services. The post holder will be based alongside in the Symptom Management Service alongside other Occupational Therapists and MDT members The role will include assessment and interventions focused on meeting the physical, emotional and social impacts of people with extended health issues. These will be delivered by the post holder in individual, group, face-to-face and remote formats. The successful post holder will be required to respond flexibly to changing needs that emerge as the service develops; including working with other services across the Symptom Management pathway; specifically, the Paediatric Recovering from Illness Service or the wider Therapies team. Therefore, there will be an expectation for occupational therapists to develop skill to enable them to work across an all-age pathway in relation to delivering services aligned to the Symptom Management Service.

URGENT CARE ASSISTANT - KEYNSHAM (PART TIME, WEEKEND OVERNIGHT WORKING PATTERN) As a result of continued growth,Medvivoare seeking to recruit an Urgent Care Assistant to undertake driving and receptionist duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset. Medvivo operates a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service. A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service. Medvivo currently has bases in Chippenham, Keynsham, Salisbury and Swindon and depending on location the Out of Hours bases operate the following hours if successful your rota may include a variety of the below hours: Monday Friday 18:15/18:30 23:00 (Evenings) Monday Friday 23:00 08:00 (Overnights) Saturday - Monday 0800 - 08:00 - (Encompassing Days/Evenings and Overnight Shifts) The Role: As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality. Your key duties will include: Driving Driving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations. Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped. Accurate recording of all medications and consumables used while on shift. Base To be the first point of contact for the patient or carer/relative in our designated Treatment Centres. Supporting Clinicians while you are on shift. Communicating with patients both in person and via the telephone (comfort & welfare checks). Ensure the Treatment Centre is kept clean and tidy. Medication and Stock Management: Using a variety of computer systems to accurately maintain stock levels of medication and consumables. Replenishing car stock at the end of your shift. Understand stock rotation and expiry dates on weekly delivery of medications and consumables *Full Training will be provided* About You As someone who is well organized, hardworking and personable, you will be joining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service. You will be required to: Confidently interact with patients, relatives and carers. Demonstrate compassion and respect. Possess excellent attention to detail. Have strong administration skills. Be personable, engaging and reassuring. Work confidently under pressure and act professionally in emergency or sometimes stressful situations. Please note a full UK Driving License is essential for this role and you should possess a good level of driving experience. What we offer: A base rate of £11.95/hr + evening and weekend enhancements of up to £16.13/hr (dependent on shift times) Discretionary staff bonus scheme. Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays. Company Pension Scheme. Simply Health cash plan membership. Life Assurance. Free staff parking. About us Medvivo Group has been providing a range of health and urgent care services since 2004. Commissioned by the NHS, Medvivo's core business involves the provision of Integrated Urgent Care services, incorporating NHS111 and Out of Hours care, in Bath and North East Somerset, Swindon and Wiltshire. Committed to achieving excellence in the delivery of person-centred care, Medvivo invests in people, resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission. Apply: If you would like to make a difference and think this is the role for you, we would love to hear from you. Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at recruitment@medvivo.com *Please note* that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer. Additional information Please note that the successful applicant will need an Enhanced DBS which will provide be provided by Medvivo upon confirmation of appointment. Medvivo reserves the right to close this job in the event we receive a sufficient number of applications. Equality, Inclusivity and Diversity In line with Medvivo's commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation. Medvivo is a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on recruitment@medvivo.com.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Service Care Solutions are working alongside a local authority in Torfaen for a VAT accountant to join their team on a temporary basis. Please find a description of the role below.

Salary: £27-£28 per hour (Umbrella/LTD)
Contract: 3 months on-going
Hours: 37 per week
Location: Torfaen

Key Responsibilities:

• Manage and ensure the proper administration of the Authority's VAT obligations, including the completion of VAT returns and monitoring the Council's VAT Partial Exemption position.
• Develop and implement efficient processes for HMRC Making Tax Digital requirements.
• Maintain and enhance comprehensive VAT guidance manuals.
• Stay updated on changes in Welsh and UK-wide statutes impacting VAT accounting and treatment.
• Provide VAT advice and support on ad-hoc issues as they arise.
• Handle a demanding role with conflicting priorities while meeting strict deadlines.
• Establish and maintain effective communication links across departments.
• Adhere to best practices and relevant accounting standards and legislation in all tasks.
• Contribute to the development and deployment of IT solutions within Financial Services related to VAT.
• Build and maintain strong relationships with Council officers, external agencies, and the community to ensure financial stewardship.
• Undertake additional duties as reasonably requested by the Head of Financial Services.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Your New Company

A leading organisation dedicated to providing specialist support for individuals with complex needs and autism, ensuring they live fulfilled and happy lives. This organisation is committed to person-centred approaches and values-driven support, aiming to enhance the quality of life for those they serve.

Your New Role

You will lead and manage person-centred support, develop and sustain support networks, and ensure individuals have choice and control in their lives.
Responsibilities include managing housing support, overseeing performance and quality assurance, conducting behaviour analysis, and becoming a Positive Behaviour Management (PBM) trainer. You will also support new employees through induction and training, manage financial resources, and ensure team wellbeing. Additionally, you will be an active member of the Complex Behaviour and Autism Community of Practice and complete peer reviews. This role is a 6-month fixed-term contract (FTC) with the potential to become permanent.

What You Will Need to Succeed

• Strong understanding of person-centred support and positive behaviour support plans.
• Excellent communication and advocacy skills.
• Experience in managing housing support, financial resources, and team development.
• Commitment to reflective practice and continuous improvement.
• Relevant qualifications (QCF level 4/5, BTEC in PBS) and willingness to become a PBM trainer.
• Ability to lead and role model best practices, coach team members, and work effectively across various teams.

What You Will Get in Return

• Opportunity to make a significant impact on individuals' lives.
• Supportive and values-driven work environment.
• Professional development and growth opportunities.
• Competitive salary and benefits package.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: Newport

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Newport

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Acorn by Synergie is recruiting on behalf of a Public Sector client for a Strategy, Planning and Performance Support Officer to work on a temporary basis.

Hours 37.5 per week

Payrate £11.44 - £13.57 per hour

Hybrid working

Job Summary / Job Purpose:

The successful candidate will provide comprehensive business and confidential administrative and corporate support to the Strategy, Planning and Performance team. This is a key role to ensure efficient and effective support which includes preparing monthly/quarterly reports, overseeing business developments, providing high level support to projects, and undertaking specific administrative tasks.

Duties / Responsibilities include:

Arrange and support meetings on behalf of the Team including the taking and transcribing of notes, minutes and action points as required and follow up on actions with individuals across the Service and with other key stakeholders to ensure compliance.

Organise virtual arrangements or venues for Strategy, Planning & Performance led meetings, project teams and workshops etc. with requirement to support these sessions across Wales. Facilitate the delivery of any meetings/projects/workshops as required, responding to changes as necessary.

Manage the electronic diaries of key staff, by scheduling appointments/meetings as required, and bring forward relevant files as required. Prioritise workload and resolve conflicting diary requirements.

Responsible for the care and safe use of office equipment and security of office premises, reporting faults/failures to responsible person.

Monitor progress of defined aspects of specific projects, identifying problems or opportunities

Receive, validate and process invoices as required.

Essential:

Good working knowledge and experience in the management of business, secretarial and office procedures.

Experience and knowledge in the use of MS Office Suite.

Experience in the management and maintenance of information systems.

Experience of project support work.

Ability to travel between sites in a timely manner.

If this sounds like the perfect opportunity for you, apply now!

Acorn by Synergie acts as an employment business for the supply of temporary workers.

Proud member of the Disability Confident employer scheme

Family and Attendance Support Worker Cobden Primary School Fixed Term until August 2025 (Maternity Cover) Contracted Hrs: 32.5 per week Working Wks: 39 (Term Time + Inset Days) Grade: Grade 9, Pts 19 to 22 Salary: £22,468 to £24,142 per annum Start Date: ASAP Part time working requests will be considered

Are you a hardworking and motivated individual? Do you have experience of supporting and working with parents of young people? Would you like to work within a supportive team and make a difference to the children we work with? If so, this could be the perfect opportunity for you!

An exciting opportunity has arisen for a Family and Attendance Support Worker to join Cobden Primary School on a fixed term basis until August 2025 to cover a period of maternity leave. We are looking for an experienced, proactive and committed individual to work in partnership with parents and carers, pupils, staff and the local community. The key focus of the role will be ensuring that all children are able to thrive in their educational and personal journey whilst at Cobden Primary School, enabling them to become ‘the best version of themselves’. We are looking for someone with excellent interpersonal skills, who is able to motivate others and has a commitment to maintaining high standards of achievement for all pupils, recognising individuals whilst embracing equality and diversity. Within this role, we are looking for someone who is familiar and confident in supporting families at all levels. The role will also have key responsibilities of attendance support, behaviour management, pupil wellbeing and safeguarding at whole school level. This role is a rewarding one with the successful candidate having the opportunity to join a vibrant, multi-cultural school community where pupils are motivated to learn and behave well. You will have the opportunity to work alongside our excellent team and be part of our flourishing wider Cobden community. Cobden Primary School has great transport links with the train station a 5 minute walk away.
The ideal candidate will have: • A NVQ Level 3 or equivalent experience • Experience of working in a school environment or other educational/social care setting • Experience of supporting and working with parents of young people • Experience of working with colleagues and external stakeholders • Strong communication skills • Good literacy and numeracy skills • The ability to work under pressure and prioritise effectively In return we offer: • Opportunity to work within a supportive team • Opportunities for career development with access to apprenticeship and training schemes • Generous annual leave entitlements • Access to the generous Local Government Pension Scheme (24% contribution by the employer) • Employee Support Service (counselling) for employees and close family members (24/7 support) • Employee Discount and Benefit Scheme • Opportunity for an annual flu vaccination

Applications If you would like to discuss this post or arrange a visit to the school please contact the Headteacher, Kate Litchfield, prior to applying.
To apply for this position:1. Visit our careers website and search for the vacancy 2. Apply using the online application form 3. Submit a supporting statement outlining the reasons why you are applying and your suitability for the position
Application Closing Date: 9am, Friday 1st November 2024Provisional Interview Date: w/c 4th November 2024We look forward to receiving your application!

SAFEGUARDING… Bradgate Education Partnership is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are therefore expected to be-have in such a way that supports this commitment. As part of the Trust’s shortlisting process, all shortlisted candidates will be subject to an online search as part of our due diligence. Appointment to this post will also be subject to satisfactory pre-employment checks. WE ARE ALL UNIQUE… At our Trust inclusion means everyone is welcome. Everyone is treated fairly and with respect. We value individuality and uniqueness and aim to create a sense of belonging. We want an inclusive workplace that helps build the success of our pupils and reflects the diversity of the communities we serve.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

ICT Support Engineer Apprentice (Level 3)

Location: Quinton, Brimingham

Level 3 Information Communications Technician

£17,500 starting salary

Ref: 911

When you join one of Telent's Apprenticeship Programmes you will be working as part of a company that effects the everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialities, we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow, develop and learn from professionals whilst building your career with Telent and gaining industry leading qualifications. We rely on our Early Careers Talent to become our leaders of the future, so its vitally important for us to find the individuals with passion and potential to achieve together. Join Telent and be part of something bigger.

Providing Operational support to the Strategic Road Network, working on technical aspects of the nationwide telecommunications equipment.

What you'll do:

You will be within a Front-Line Operational environment, understanding the issues and risks required as a basis for first line operational engineering. You will learn the supporting processes and pre-requisite operational knowledge required to allow you to develop an understanding of a service centre. This opportunity will offer rotations in Telent's Service Support in-house tech teams, allowing you to build a broad range of knowledge from understanding access issues, physical and logical, to the business importance of accurate ticket management of incidents.

• Provision of 2nd and 3rd line remote and in person IT support of End User Computer environment, software distribution and software packaging.
• Learn how to document existing IT solutions and processes
• Identify improvements to existing IT solutions and process
• Install, configure, upgrade and support hardware such as laptops, desktops, printers and telephony
• Incident, Service Request & Asset management
• On site support and touch labour for other ICT related services
• Implements and supports solutions for the End User Compute environment
• Implement industry-accepted security baselines and provide compliance reporting.
• Evaluate user requirements and recommend technical solutions.
• Undertake computer system planning and design in conjunction with the ICT partners.
• Monitor and analyse computer system performance and capacity, and provide recommendations for improving the computing infrastructure.
• Learn about and work with the ICT partners to provide technical support for the resolution of complex faults, especially where the root cause of the issue is not clear when dealing with integrated solutions from multiple partners.

Who you are & what to prepare for:

• This role would suit someone who is passionate about ICT and/or IT solutions. Someone who is motivated to pursue a career within this technical field.
• We don't require individuals with experience as we will provide full training in all aspects of the role from how to use tools/equipment including softwear and IT management systems. We are looking for candidates with the right attitude, commitment, and desire to learn
• You will get a mobile phone and laptop
• Although supported throughout the programme by us at Telent you will need to take ownership of your tasks and personal development
• Client and customer service is critical to the services we provide
• You will need to have strong organisational skills and enjoy problem solving/troubleshooting
• Communication is vital; you will need to be an effective communicator both in writing and verbally

The Requirements:

• Minimum of 5 GCSE's Grade 4 or higher (or equivalent qualification). This must include Maths, English and a Science or IT based subject
• Full UK Driving Licence (Desirable)
• Must be eligible to work in the UK
• Must be over the age of 18 by January 2025

Programme Specifics:

• This apprenticeship is typically 24 months in duration
• Starting salary of £17,500 which will increase throughout the duration of the programme
• The qualification you gain will be a Level 3 Information Communications Technician
• Our chosen training provider InteQual will support you in obtaining your qualification
• You will work in an Agile model from both our office environments and remotely from home. You may also be required to visits client sites on occasions.
• On completion of your apprenticeship, we hope to offer you a full-time position with Telent where you can continue to pursue your career
• You will be mentored by colleagues, supervisors, managers and tutors throughout the programme

What we offer:

A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 34 days holiday, including public holidays, plus the option to buy or sell five days each year
• Company pension scheme
• A range of family friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme

About Telent

Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.

Brilliance brought together.

https://telent.com/

We are guided by our values and behaviours:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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#TJ-HYBRID

You will undertake comprehensive assessments and use your advanced clinical reasoning skills to develop and deliver rehabilitation programmes that support patients to achieve their goals. You will participate actively in our weekly MDT meeting, linking with therapists from other disciplines and helping to ensure fully co-ordinated communication and goal-setting. Within the multidisciplinary team you will provide support and training to our Band 5 Physiotherapists, Assistant Practitioners and Therapy Assistants within the delivery of rehabilitation interventions and a supervisor, as well as providing clinical education to student members of the team. As a member of the CNRS team you will have excellent assessment, communication and problem-solving skills and demonstrate an adaptable, flexible approach whilst meeting guidelines and standards. Joining the Community Neuro Rehab Service (CNRS) in Stockport, you will see were a supportive, caring and proactive team. Everything we do is aimed at providing exceptional, holistic, person-centred care to people with stroke and neurological conditions within the community of Stockport. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful this vacancy will require an enhanced DBS check at a cost of £41.90. This cost will be deducted from your first Trust salary In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.