Total 253 Others level Customer Service job vacancies in Colchester, CO4 9YQ

We are looking for a confident Care & Support Worker with a passion for delivering outstanding care.

You’ll be working full-time / 40.25 hrs per week at Cygnet Gables. This is a specialist residential service supporting adults with learning disabilities and associated complex needs who may have behaviours that challenge.

*Due to a genuine occupational need, and the demands of the service, we are only able to accept Drivers for this role* (you must have held a UK drivers licence for a minimum of 2 years)

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

Apply now to enjoy flexibility while reaping the rewards of providing the very best care – and making a huge difference to our service users and their families.

Your day-to-day…

• Offer enhanced care with a flexible learning approach for all the people in our care
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals’ specific needs & provide help in the most appropriate way
• Assist with medical & welfare needs
• Report on medical & welfare needs as required
• Safeguard
• Maintain a safe, clean environment for all

Why Cygnet? We’ll offer you…

• Flexible working with the opportunity for overtime
• Regular coaching & appraisal
• Expert supervision & peer support
• Employee discount savings & “Cycle to Work” scheme

You are…

• Genuinely driven with a desire to make a real difference in people’s lives
• An excellent communicator & a good team player
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
• Passionate about empowering & supporting service user independence
• Must have a Full Clean UK Driving License and able to drive our mini bus

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.

Proud member of the Disability Confident employer scheme

We are looking for a confident Care & Support Worker with a passion for delivering outstanding care. Youll be working full-time / 40.25 hrs per week atCygnet Gables. This is a specialist residential service supporting adults with learning disabilities and associated complex needs who may have behaviours that challenge. *Due to a genuine occupational need, and the demands of the service, we are only able to acceptDriversfor this role* (you must have held a UK drivers licence for a minimum of 2 years) At Cygnet, our perks go way beyond pension schemes and excellent professional development. Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. Apply now to enjoy flexibility while reaping the rewards of providing the very best care and making a huge difference to our service users and their families. Your day-to-day Offer enhanced care with a flexible learning approach for all the people in our care Provide guidance & encouragement through physical & emotional support Learn about individuals specific needs & provide help in the most appropriate way Assist with medical & welfare needs Report on medical & welfare needs as required Safeguard Maintain a safe, clean environment for all Why Cygnet? Well offer you Flexible working with the opportunity for overtime Regular coaching & appraisal Expert supervision & peer support Employee discount savings & Cycle to Work scheme You are Genuinely driven with a desire to make a real difference in peoples lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Passionate about empowering & supporting service user independence Must have a Full Clean UK Driving License and able to drive our mini bus Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families.

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job Title: Technical Services Workshop Manager (Breathing Apparatus)

Contract: Permanent

Working Hours: 37 hours per week

Salary: Grade 8: £40,476 – £43,693 per annum

Location: Fleet Workshops, Lexden

Closing date: Sunday 8th December 2024

The Role

You will be part of our Technical Services Team reporting to our Head of Technical Services. You will lead our busy Technical Services Workshop Team, responsible for the effective running of the Technical Services Workshop. You must have a full driving licence as you will be required to attend other sites within Essex County Fire and Rescue Service as necessary. This role is based in our Technical Services Workshop and due to the nature of the role does not support remote working.

Please Note: this role is currently based at Lexden with a planned re-location to Service HQ at Kelvedon Park in the future.

Proud member of the Disability Confident employer scheme

Support Secretary - 12 month fixed term contract / secondment until December 2025

We are looking for an efficient, conscientious, well-motivated, and enthusiastic and secretary, with the skills to provide dedicated clerical support to both the clinical and administrative teams to the Plastic Surgery department.

The key aspect of this role involves dealing with the public over the phone, booking appointments, dealing with clinical correspondence, updating in-house computer systems and audio typing for the department, hence you must be able to demonstrate excellent communication and interpersonal skills and have proven IT experience.

If the successful applicant already works for ESNEFT then this will be on a secondment basis.

The primary function of this role revolves around the provision of day-to-day secretarial support for the department, however, it is essential to help and support all members of the team by having a flexible approach to both workload, additional tasks and working patterns. Flexibility and the ability to remain calm under pressure are key requirements for this role.

The Plastic Surgery department offer outreach services at Colchester Hospital for Mid & South Essex Hospital. The post holder will be responsible for working independently and as part of a team and be able to provide a full range of secretarial and administrative support and therefore must be highly organised and show the ability to prioritise a busy workload.

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

For full details of the responsibilities and duties of this role please see the attached job description.


This advert closes on Sunday 1 Dec 2024

For full details of the responsibilities and duties of this role please see the attached job description.

Permanent – Full Time – 36 hours per week (covering days, nights and weekends)

Do you have senior experience within a care team? Do you consider yourself a positive, proactive, and professional individual? Do you want to go home feeling like you are making a real difference to older people’s lives? Then come and join our team as Deputy Care Manager!

Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 100 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.

Set in the picturesque Essex village of Copford, near Colchester, New Copford Place is a purpose-built residential care home, staffed by a committed and enthusiastic team.

Working alongside the Registered Manager, you will assist with the management of the home in the delivery of high standards of person centred care; initiating and managing quality, health, dementia and palliative care. In this incredibly varied position, you will…

Ensure the health and safety of all residents is effectively assessed, planned, implemented and evaluated using our electronic care planning system.
Work closely with the Registered Manager in managing the services annual budget efficiently and effectively.
Develop effective communication links with the Registered Manager, the support team under your line management and all external professionals.
Ensure all staff adhere to the correct reporting procedures for all accidents, incidents and safeguarding concerns.
Maintain a welcoming ambience that encourages a sense of communal living.
Act as a role model in support of staff to work within the standards, always promoting best practice.
Please refer to the job description upon submitting your application.

Who we are looking for:

With a minimum of NVQ Level 3 in Adult Social Care, you will have proven experience in a care home environment and will be comfortable leading a team. A strong understanding of CQC regulations and adult safeguarding is key for the role and you will be comfortable auditing day to day practice, identifying scope for improvement and then implementing a forwarding thinking approach to current practices. You will produce rotas for the team and organise staff training, always being a champion of staff development.

This isn’t just a job; it’s about making a difference to older people’s lives every day.

In return for your hard work and dedication, you can look forward to a wealth of benefits:

Learning, development, and progression.
Paid breaks.
Monthly prize draw, with 3 prizes to be won.
Wellbeing support through various initiatives including an employee assistance programme and Unmind.
Retail discount schemes to make your salary go further.
Access to loans at affordable rates, saving directly from salary and advance pay already earnt.
Health cash plans for you and your family.
Cycle to work scheme.
Long service awards, that increase with length of service.
Refer a friend to work for us and receive a £200 bonus.
Group Pension Plan, with a 6% contribution from us.
Free DBS checks
Safeguarding:

Keeping everyone safe is one of the charity’s core values, and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.

Criminal record checks:

As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

Equality, Diversity, and Inclusion:

Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same.

Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.

We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK.

Don’t delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.

Are you an ambitious General Manager looking for a highly autonomous role, with the power to really shape and influence the business?

Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

As a General Manager for clients organisation, you will be responsible for running one of their busy centres. You will create a safe, fun, and vibrant environment for your team and customers.

You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams (Food, Drink, Amusements and Bowling/Golf). You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

Within our clients fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.

To be successful you should have:

a minimum of eighteen months experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
a relentless approach to delivering the best operational standards in the industry
evidence of optimising sales and performance of a business unit
a passion for people, with evidence of coaching, developing, and progressing your team
an empathetic and compassionate approach
resilience, flexibility, and adaptability, to fit in with our fast-paced environment
be willing to work nights and weekends

To be responsible as the Care Coordinator for the assessment and coordination of care needs, planning and implementation of evidence based care to a defined group of service users and their carers within a defined catchment area/locality. To provide professional advice and support to other agencies and members of the multidisciplinary team, to act as a role model and resource for junior/less experienced staff.

An opportunity has arisen within the Colchester Specialist Community Mental Health Team. we are looking for a dynamic, forward thinking Care Coordinator, you will hold a caseload of service users and have a number of responsibilities that include assessment and coordination of care needs. Once needs are identified, you will be expected to plan and implement evidence-based care to the service users and their carers. You will have the support and supervision of your Team Lead, and as a Band 6 clinician, you will be expected to act as a supervisor and resource for junior or less experienced staff

· Assessing new referrals to the team and ascertaining whether they have care needs that need to be addressed within the service

· Coordinating the care and assessment under the Care Programme Approach (CPA) of a designated caseload

· Creating and continually updating person-centred careplans and building therapeutic relationships with your clients.

· Continually assess risk and design personalised risk management plans

· Facilitate referral to crisis teams or admission to hospital where necessary, plus providing presence and involvement in inpatient careplan and discharge planning.

· Administration of long-acting anti-psychotic depot injections in a community setting

· Monitoring of medication adherence and any potential side-effects. Organising medical reviews when indicated.

· Identify any possible safeguarding concerns and be responsible for the completion of safeguarding investigations.

· Ensure that the requirements of the Mental Health Act 1983 are observed, adhered to and implemented

· Support the promotion of carer and service user involvement within the service and for its provision plus ensuring carer’s needs are identified and responded to.

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
• Season Ticket Loans
• NHS discounts for staff
• Excellent Training facilities and opportunities
• Buying and Selling annual leave scheme
• The opportunity to work bank shifts and expand knowledge and experience in other areas
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

To be responsible as the Care Coordinator for the assessment and coordination of care needs, planning and implementation of evidence based care to a defined group of service users and their carers within a defined catchment area/locality. To provide professional advice and support to other agencies and members of the multidisciplinary team, to act as a role model and resource for junior/less experienced staff.


This advert closes on Wednesday 4 Dec 2024

Support Worker who has knowledge and experience of supporting individuals with complex needs, including mental health and neurodiversity, and demonstrable knowledge of safeguarding, disability and equality issues is required for a residential setting at a well-established organisation in Colchester, Essex.


SALARY: £32,768 per annum + Benefits

LOCATION: Colchester, Essex – there will be the requirement for some local travel

JOB TYPE: Full-Time, Permanent

WORKING HOURS: average 40 hours per week, day shifts including weekend working, 12 hours per shift (including a 1-hour unpaid break daily)


** 2 Positions Available **


JOB OVERVIEW

We have a fantastic new job opportunity for a Support Worker who has knowledge and experience of supporting individuals with complex needs, including mental health and neurodiversity, and demonstrable knowledge of safeguarding, disability and equality issues.

As the Support Worker you will provide high quality care and support to individuals with physical and mental health care needs and who, following involvement with the criminal justice system, are resettling back into the community.

Working as the Support Worker you will help individuals achieve positive and meaningful outcomes in line with their individual goals and person-centred plans.


DUTIES

Your duties as a Support Worker include:

• Undertake one-to-one and group-work support that addresses the need for rehabilitation from a criminal justice point of view

• Assist residents with daily living activities which could include personal care, meal preparation, household tasks and increasing well-being

• Work as part of a small team, engaging with residents to plan, arrange and deliver/co deliver structured activities to support the resident’s safe re-integration into the community

• Ensure that adequate information and records are kept including daily logs of support

• Establish and maintain an effective working relationship with colleagues, residents, Offender Managers, and other agencies

• Provide a safe environment related to health and safety in the workplace

• Use PMVA (Prevention and Management of Violence and Aggression) techniques when necessary to manage challenging behaviours and ensure the safety of all residents

• De-escalate situations when necessary, remaining calm and applying conflict resolution strategies effectively

• Provide support to individuals according to support plans and risk assessments

• Support residents with daily living skills such as preparing and cooking meals, cleaning, and laundry

• Provide practical assistance to residents with everyday tasks such as accessing external services, completing paperwork, accessing benefits, and finding move on accommodation

• Where possible, promote activities in the local community

• Bring to the attention of your line manager any behaviour which is likely to cause detriment to others / danger to the individual themselves

• Take the appropriate action/escalate any matters of concern

• Maintain records and files as required, including data entry as necessary

• Operate within the policies and procedures of the Organisation, including Operational instructions, H&S, safeguarding and GDPR


CANDIDATE REQUIREMENTS

Essential

• Knowledge and understanding of supporting individuals with complex needs, including mental health and neurodiversity

• A demonstrable knowledge of safeguarding, disability, and equality issues

• Good numeracy and literacy skills

• Experience of working with a diverse range of people who have experienced a range of social/personal difficulties

• Experience of working with Microsoft Word, Outlook and basic Excel

• An understanding of safeguarding

• Ability to manage and prioritise a variety of different tasks and duties accordingly

• Ability to follow planned activity and adjust to change if necessary

• Demonstrable commitment to the provision of high-quality person-centred support

• Ability to communicate effectively, both verbally and in writing with good listening skills

• Ability to establish and maintain effective working relationships with residents, colleagues, and external agencies

• Ability to exercise authority and reinforce boundaries in an appropriate manner

• Work on own initiative and able to cope with stressful situations

• Ability to motivate others and facilitate learning to change attitudes and behaviours

• Being empathetic, with the ability to use tact and discretion when dealing with confidential and sensitive issues


This role is subject to an enhanced check level 2 which includes an Enhanced DBS check. All required checks will be undertaken as part of the pre employment process for any successful candidate.

The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.


JOB REF: AWDO-P12826

Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Colchester, Essex. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

To assess by telephone people readiness to change and identify support needed to improve lifestyle and self-management capacity and organise access to relevant services. Helping people to find and use local services they need and if necessary, signpost to specialist services for emotional support, independent living and or other relevant services. To follow up client during and after completion of their lifestyle change intervention and discuss further steps. Provide evidence-based information to people about a range of health issues related to lifestyle choices such as smoking, physical inactivity, unhealthy eating. Undertake any other delegated work Any other function commensurate with competencies and job role

To assess by telephone people readiness to change and identify support needed to improve lifestyle and self-management capacity and organise access to relevant services.

· Helping people to find and use local services they need and if necessary, signpost to specialist services for emotional support, independent living and or other relevant services.

Previous applicants need not apply







To follow up client during and after completion of their lifestyle change intervention and discuss further steps.

· Provide evidence-based information to people about a range of health issues related to lifestyle choices such as smoking, physical inactivity, unhealthy eating.

· Undertake any other delegated work

· Any other function commensurate with competencies and job role

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.


We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:


Vision:Transforming Lives
Values:Care, Innovation and Compassion
Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.


Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.


We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.


Eligible for NHS Pension

· To assess by telephone people readiness to change and identify support needed to improve lifestyle and self-management capacity and organise access to relevant services.

· Helping people to find and use local services they need and if necessary, signpost to specialist services for emotional support, independent living and or other relevant services.

· To follow up client during and after completion of their lifestyle change intervention and discuss further steps.

· Provide evidence-based information to people about a range of health issues related to lifestyle choices such as smoking, physical inactivity, unhealthy eating.

· Undertake any other delegated work

· Any other function commensurate with competencies and job role


This advert closes on Friday 29 Nov 2024

Proud member of the Disability Confident employer scheme

An opportunity has arisen within the Colchester Specialist Community Mental Health Team. we are looking for a dynamic, forward thinking Care Coordinator, you will hold a caseload of service users and have a number of responsibilities that include assessment and coordination of care needs. Once needs are identified, you will be expected to plan and implement evidence-based care to the service users and their carers. You will have the support and supervision of your Team Lead, and as a Band 6 clinician, you will be expected to act as a supervisor and resource for junior or less experienced staff

· Assessing new referrals to the team and ascertaining whether they have care needs that need to be addressed within the service

· Coordinating the care and assessment under the Care Programme Approach (CPA) of a designated caseload

· Creating and continually updating person-centred careplans and building therapeutic relationships with your clients.

· Continually assess risk and design personalised risk management plans

· Facilitate referral to crisis teams or admission to hospital where necessary, plus providing presence and involvement in inpatient careplan and discharge planning.

· Administration of long-acting anti-psychotic depot injections in a community setting

· Monitoring of medication adherence and any potential side-effects. Organising medical reviews when indicated.

· Identify any possible safeguarding concerns and be responsible for the completion of safeguarding investigations.

· Ensure that the requirements of the Mental Health Act 1983 are observed, adhered to and implemented

· Support the promotion of carer and service user involvement within the service and for its provision plus ensuring carer’s needs are identified and responded to.

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
• Season Ticket Loans
• NHS discounts for staff
• Excellent Training facilities and opportunities
• Buying and Selling annual leave scheme
• The opportunity to work bank shifts and expand knowledge and experience in other areas
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

To be responsible as the Care Coordinator for the assessment and coordination of care needs, planning and implementation of evidence based care to a defined group of service users and their carers within a defined catchment area/locality. To provide professional advice and support to other agencies and members of the multidisciplinary team, to act as a role model and resource for junior/less experienced staff.


This advert closes on Tuesday 3 Dec 2024

For full details of the responsibilities and duties of this role please see the attached job description.