Total 699 Others level Customer Service job vacancies in Ashbourne, Derbyshire, DE6 1EA

Call Handler/Responder - Grade E

Description
We are seeking a dedicated and enthusiastic Call Handler/Responder - Grade E to join our dynamic team in the retail industry. In this pivotal role, you will act as the first point of contact for our customers, addressing inquiries, processing orders, and providing exceptional service. As a Call Handler, your primary responsibility will be to manage incoming calls, resolving customer issues in a timely and efficient manner while maintaining a high level of professionalism. You will play a critical role in enhancing the customer experience, driving satisfaction, and fostering brand loyalty. Your ability to navigate customer concerns, handle transactions, and actively listen will be essential to ensure that every interaction leaves a positive impression. In this fast-paced environment, you will work collaboratively with various departments to effectively resolve challenges and improve service offerings. This role not only involves responding to calls but also entails managing customer feedback, documenting issues, and utilizing internal systems to track performance metrics. We value individuals who are proactive, detail-oriented, and possess strong communication skills. If you are passionate about retail and customer service and are looking to advance your career in a vibrant setting, we welcome your application.

Responsibilities
Manage incoming calls and respond to customer inquiries promptly.
Process orders and manage transactions using our internal systems.
Resolve customer complaints and issues efficiently.
Document customer interactions and feedback for performance tracking.
Collaborate with other departments to ensure customer satisfaction.
Provide product information and guidance to customers.
Assist in training new team members on call handling procedures.
Requirements
High school diploma or equivalent; further education preferred.
Proven experience in a customer service role, preferably in retail.
Excellent verbal communication and active listening skills.
Strong problem-solving abilities and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Familiarity with CRM systems and Microsoft Office Suite.
Flexibility in working hours to accommodate business needs.

Hours Per Week: 37.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £13.24
Location: Derby, Derbyshire

Should you wish to apply for this job opportunity, please, send an up to date CV.

Earn over £450.00 a week as a Refuse Loader, with no weekends!

In this role you should expect:
- To work in a team of 2 to 3 people
- To work in all weather conditions
- Heavy lifting
- Collect refuse from households


To be successful in this role you should have the following:
- Great team working skills
- All weather clothing
- Customer service skills
- Similar experience is not necessary but would be preferred.



This is a temporary role with opportunities of Ongoing work.

Working hours will be Monday to Friday from 06:00 until 16:00 each day.

£11.57 per hour. Plus 28 holidays pro rata.

With a credited Umbrella scheme you would earn £13.99 an hour.

Please note that we do not offer Visa Sponsorships!

Location: Swadlincote

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

We have a variety of shifts available, covering evenings and weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Nottingham

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

We are seeking to appoint X5 Personal care Assistants to join our lovely team.
The role will be predominantly to assist children in matters of personal care needs and their general health, including intimate care, postural management and welfare matters.The successful candidate will be pupil-focused and have the desire and ability to support all our students with care and mutual respect. You will be able to work as part of a team and be keen to learn and develop. You will also have a strong commitment to improving the lives of all our pupils and ensuring they are happy, comfortable, safe and ready to learn.
An example of daily duties may include:
Assist with daily personal hygiene, including washing, grooming, and dressing.
Provide intimate care support, such as toileting, continence care, and menstrual care, while maintaining dignity and privacy.
Assist students with positioning and mobility needs, including position changes into standing frames and wheelchairs.
Ensure proper postural alignment and comfort during classroom activities and transitions.
Ivy House School is a special school for pupils aged 2-19. We
offer a happy and supportive environment, where pupils are given the best
opportunities through an individualised curriculum and pathway.At Ivy House School we
believe that it is imperative that everyone within our community is: “working together to
inspire, nurture and empower”This vision captures the importance of the multidisciplinary
approach from all stakeholders including families, education, social care and
health professionals to ensure that we create an offer for our learners’ that
is aspirational (Inspire), offers holistic and personal development, removing
barriers to learning (Nurture) and enables students to be as independent as
possible so that they are well prepared for life after school, into adulthood
and ensuring that no dream is out of reach (Empower).Our pupils like to come to school. They are justifiably proud of
what they achieve and enjoy celebrating not only their own successes but also
those of their friends and other peers from across the school. We have a highly motivated, professional and well-trained team of
staff who work collaboratively with parents, carers and other professionals to
ensure that all aspects of our offer meet the needs of each of our pupils. Shaw Education Trust are a thriving mix of diverse and growing schools including Primary, Secondary and Special Schools all working together to improve the lives of young people in our communities. We are sponsored by Shaw Trust a charity organisation that focuses on transforming lives. We’re a growing group of dynamically awesome academies providing education to children of all ages and abilities. Staff across our team of schools are dedicated to ensuring that every child has the opportunity to be successful, whatever their starting point in life. Our Special settings cater for children and young people with a wide range of Special Educational Needs from children with profound medical needs and life limiting conditions, those with severe, moderate and sensory needs through to young people with social emotional and mental health needs that require support and understanding to help them to navigate their world.Whether you are a teacher, a teaching assistant, a healthcare professional or work in facilities, admin or operations all our Special Schools offer you the opportunity to work within an establishment that has a ‘family’ feel that puts the children, young people and their families at the heart of what they do.All the pupils within our Special Schools have an individualised education and are educated in small classes and groups with enhanced support to ensure that all their needs are met. There is nothing more rewarding than being part of a team that supports a child or young person with Special Educational Needs to reach their goals. You truly will make a difference to the life of a young person and their family.Our schools span from Birmingham to Bury, meaning that we can support students from all walks of life, no matter their background or socioeconomic status. In doing this, we can help ensure all children are able to access a high standard of education, with all being treated equally. Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment: An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays) Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme.Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.Free Eye TestsCycle to work schemeAccess to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust. We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one. Colleagues within the Trust benefit from: Access to a full range of courses both in-house and professionally accredited. These courses include all of the National Professional Qualifications – NPQH, NPQSL, NPQEYL, NPQLL, NPQLT, NPQLTD, NPQLBC are all delivered by the Shaw Education Trust as a delivery partner for Ambition Institute. In addition, we provide access to the NPQEL for Executive Leaders. Experienced leadership and subject-specific support.Guidance from former HMIs and serving Ofsted Inspectors within the Trust.Access to the Trust’s Institute of Education and SCITT.Opportunities to work with different schools within the Trust as a Professional Advocate.Participating in peer reviews.Access to a suite of online courses.Placement projects within our family of schools.Salary: Grade 2 SCP 8-10 £23,657-£24,027- Full time equivalent
Working hours: Term time only, plus 5 days inset- flexible hours, either 20 or 25 hours per week which will roughly be 10:00am-2:00pm or 10:00am-3:00pm, salary will be PR to hours agreedClosing Date: 11th December 12pm
Shortlisting: 11th December
Interviews: 18th December

What skills and experience we're looking for

Archway Learning Trust is seeking to appoint an experienced Student Receptionist to support the Administration team at Bluecoat Trent Academy. The successful candidate will possess excellent administration, prioritisation, time-management and interpersonal skills and the ability to work well in a busy office environment.

The post holder will be required to provide a range of administrative support services. The nature of the role means that no one day is the same and there is always something new to do and learn.

You will ensure that these services are provided in a professional, timely manner and to an excellent standard. The ideal candidate will be personable, have experience in a customer facing role and enjoy dealing with people, both in person and on the telephone.

The successful candidate will have experience in administrative systems and working within a team.

The successful candidate must be:

• Organised, flexible and has a ‘can do’ professional approach to work.

• Have excellent IT skills and be able to produce formal documents

• The ability to be proactive to assist all staff, students, parents and visitors

• Happy to work alone or as part of a team.

Candidates should pay attention to the job description/person specification and explain within their application how they meet the criteria, whilst also describing what they will bring to the post from their own knowledge and experience.

The role will be based at the Trust’s Bluecoat Trent Academy but the post holders may at any time be required to support or work at any of the sites within Archway Learning Trust.

What the school offers its staff

The growth and development of our Multi-Academy Trust makes this an excellent opportunity to join us, as we seek to serve a growing number of young people across the region. In return we can offer:

• Archway benefits to include shopping discounts and competitions

• A free and confidential employee assistance programme offering counselling and advice

• Access to Teachers’ Pensions

• Access to discounted travel schemes

• Cycle to work scheme • Comprehensive training and support

• Opportunities to develop new skills and progress your career

• Eye care voucher scheme

• Free flu vaccine

• Access to e-learning and development

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to the satisfactory completion of an enhanced DBS check, Barred List check, the receipt of satisfactory references, online searches and any other statutory checks that are required for the post. We are an equal opportunities employer.

What skills and experience we're looking for

We are seeking to appoint an experienced Receptionist and Administrator to support the Administration team at Bluecoat Wollaton Academy. The successful candidate will possess excellent administration, prioritisation, time-management and interpersonal skills and the ability to work well in a busy office environment.

The postholder will be responsible for the student reception area and will also be required to provide a range of administrative support services. The nature of the role means that no one day is the same and there is always something new to do and learn. The ideal candidate will be personable, have experience in a customer facing role and enjoy dealing with people, both in person and on the telephone.

Candidates should pay attention to the job description/person specification and explain within their application how they meet the criteria, whilst also describing what they will bring to the post from their own knowledge and experience.

The successful candidate will be committed to the students and academy life and will possess the ability to communicate effectively and be able to raise the standards of learning for all of the students with whom they are required to work.

What the school offers its staff

The growth and development of our Multi-Academy Trust makes this an excellent opportunity to join us, as we seek to serve a growing number of young people across the region. In return we can offer:

• Archway benefits to include shopping discounts and competitions

• A free and confidential employee assistance programme offering counselling and advice

• Generous pension scheme

• Access to discounted travel schemes

• Cycle to work scheme • Comprehensive training and support

• Opportunities to develop new skills and progress your career

• Eye care voucher scheme

• Free flu vaccine

• Access to e-learning and development

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to the satisfactory completion of an enhanced DBS check, Barred List check, the receipt of satisfactory references, online searches and any other statutory checks that are required for the post. We are an equal opportunities employer.

Site Support Assistant - Day Shift
£12.45 - £14.32 hourly rate plus great benefits (£12.45/hr base rate plus £1.87/hr after 2pm)
Fixed Shifts - Monday & Thursday 7:30am - 2pm
Part time - 16 hours per week
Castlewood CDC, Castlewood Business Park, South Normanton, NG17 1JF

We're looking for a site support assistant to join the depot at Castlewood.
In this role, you'll support a number of team managers and the senior operations team with every day administrative duties. No day will be the same as you help your colleagues with meeting and room bookings, minute taking and the organisation of the post. We'll also look for you to help out on reception, meeting and greeting visitors and making sure that every external visitor that enters our depot has a warm welcome.

What you'll do:
- manage and organise meetings, including room booking and diarising invites
- take minutes and prepare information for meetings
- meet and greet visitors to the depot, provide swipe card access and talk through directions and health and safety information
- support site leadership team with admin activity
- order uniforms for staff
- raise and receipt purchase orders, using Coupa
- create weekly management reports (sickness/absence and repair/maintenance) to submit to finance

This role would suit someone who have:
- previous experience handling diaries and organising meetings
- a confident and outgoing approach
- excellent communication skills and able to work with people at all levels
- great attention to detail
- the ability to prioritise your work load and able to use your own initiative
- experience using Microsoft Office including Word, Excel and PowerPoint

At Co-op you'll do work that matters, and you'll be rewarded for your hard work with a competitive salary (including additional shift allowances) and a benefits package which includes holidays starting from 31 days per year (including bank holidays), 30% off Co-op branded products in our food stores, a pension with up to 10% employer contributions, plus:
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Free employee assistance programme with extensive health, financial and wellbeing support
- Access to credit unions for loans and savings, plus rental deposit loans and season ticket loans
- Free eye tests every 2 years
- On-site facilities including a subsidised canteen and free parking

At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test
We reserve the right to remove a vacancy before the scheduled closing date.

Customer Service Coordinator - Chesterfield

We are currently recruiting for a Customer Service Coordinator for one of our clients based in Chesterfield S43 3FG.

Skills:

• Great attention to detail and is accurate at speed
• Skilled in IT, Google docs etc & proficient in Office packages inc Excel & Word
• Full training provided
• Ability to work within a chilled/cold environment

Shift pattern:

• 4 on/off
• 19:00 - 07:00

Pay rate:

• £13.46p/h (per hour on nights)
• £12.35p/h (per hour on days)

Duration: Ongoing , temp to perm

Requirements:

• Admin experience
• Excellent written communication skills
• Confident telephone manners
• Excellent organizational skills and the ability to multitask
• Able to work under pressure
• Previous experience in a fact paces customer service environment

Tasks :

• Collect PODs & archive from Transport
• Sort PODs into 'Clean', 'Spalding' and 'Discrepancy'
• Scan 'Clean' PODs to the website. Ensure all are set to darkest density and ensuring PODs with multiple pages are scanned on the multipage setting
• Spalding PODs to go in the Spalding file
• Sort CS inbox from overnight
• Call depots to re-book pallets using PO if required
• Process Ocado KPI data & report to Andrew Weetman
• Check Hovis is running to time using Load Plan & Microlise
• Returns AM & PM check
• Check discrepancies PODs following the discrepancy POD process

Benefits:

• Weekly Pay
• Set up shift
• Online payslips
• Pension Scheme
• Personal Accident Insurance

This is an amazing opportunity if you are looking for a Customer Service Coordinator job in Chesterfield.

Sign your contract with Job&talent for some great working benefits and professional stability.

If you are interested in the above role please click apply and one of our team members will get in touch with you shortly!

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Shop Manager

13 Firs Parade, Matlock, DE4 3AS
30 hours per week including weekends
£11.79 per hour plus competitive reward and benefit scheme

Be there when it matters.

Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.

We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day and Boxing Day off.

Our shop sells quality ladies wear, menswear, bric-a-brac, accessories and kid's clothing and toys. We also sell vinyl and books - pop in to find yourself a gem.

About you
Are you an experienced proactive shop manager? Do you have the retail skills to manage our charity store? If so, come and join the team at our Matlock shop and contribute to the work we do across Sue Ryder!

To be successful in this role you’ll have the commercial awareness to deliver sales and meet deadlines combined with ability to plan and prioritise. You will have proven team leadership skills and the ability to lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration.

Other responsibilities include:

• As Shop Manager you will be using your skills and retail experience to drive business, push sales and achieve targets.
• Lead your team to deliver great customer service to our donors and customers.
• Work with the local community to generate sufficient donated stock to drive sales.
• Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance.
• Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority.
• Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
• Manage effective stock processes through the Epos operation.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more. Please visit our careers website for the full list.

Closing date: 09/12
Interview date: 17/12

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org

https://www.sueryder.org/jobs/equity-diversity-inclusion

If you want more than just a job, we want you.
Join the team and be there when it matters.

https://www.sueryder.org/jobs/why-work-for-sue-ryder

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

The Recruitment Co are looking for a Field Service Engineer to diagnose faults, repair and test equipment for a leading plant hire company due to expanding their team.
What to Expect in this role:

• Receiving electronic (written and verbal) instructions in the form of a handheld PDA, in the event of breakdown
• Undertake comprehensive risk assessments and ensure safe working practices are in place, whilst undertaking work.
• To diagnose faults and report to Supervisor/ Manager for instructions as to whether to proceed with repair
• Identify and then liaise with Supervisor/ Manager where extra work is found to be necessary
• Ensure that full authority is obtained before undertaking any extra work

What we need from you

• Ensure that safety standards are maintained
• To obtain the necessary parts from stores
• To effect repair and testing in a timely manner
• To accurately complete and sign off on all job cards (electronic or written), give a full description of the work carried out
• Maintain acceptable standards of discipline
• Advise supervisor when completion times cannot be met
• Where necessary, discuss vehicle concerns direct with customer

What we can offer

• A salary of up to £45,000
• A company van (Business use only)
• Fuel card
• Excellent commitment to training and development
• Paid door-to-door
• Working with a market leader with excellent room for progression

If this role does look like something you would be interested in, please feel free to apply or get in touch with the office!

Salary Range: £38,626 - £40,476 per annum (Successful applicants would normally be appointed on the bottom of the salary grade. Exceptions may apply)

1 post, Full Time, 37 hours a week, Permanent

Location: Joint Training Centre, Ripley, Derbyshire, DE5 3SU
Agile working arrangements can be discussed with the successful candidate.

We’re seeking a passionate and experienced OD Partner to join our team, dedicated to enhancing how we support and develop our people. If you're looking for a role filled with variety and challenge, with a focus on leadership, facilitating development activities, and shaping our organisational culture, this could be the perfect opportunity for you.

In this role, you’ll plan, develop, and implement key OD initiatives across the Service, driving high levels of employee engagement and building a high-performing, change-ready culture. You’ll work on themes such as values and behaviours, talent and performance management, leadership development, employee engagement, coaching, mentoring, and workforce planning.

Working collaboratively with stakeholders, you’ll bring a strategic approach to OD, ensuring we meet the evolving needs of our workforce and respond effectively to both local and national challenges. Your expertise will be central to promoting a holistic ‘people, processes, and systems’ approach that supports leadership development and cultural transformation across our organisation.

If you're ready to make an impact and drive meaningful change, we’d love to hear from you!

There will be a requirement for some travel for which a pool car will be provided.

The normal working week is 37 hours however you may occasionally need to work beyond normal office hours.

In return we offer;
• Flexible working hours.
• Family friendly policies.
• Annual Leave entitlement of 27 days increasing to 32 days after 5 years’ service.
• Free, secure on-site car parking.
• Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
• Employee discount scheme (Boost).
• Employee support networks.
• Enhanced Maternity Pay (subject to meeting eligibility criteria).
• Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
• Ongoing training and development opportunities.
• Eligibility to join the Local Government Pension Scheme with generous employer contributions.
• Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.

Please be advised that we are currently in the process of introducing a new Job Evaluation scheme and will also be reviewing the pay and grading structure. As a result of this all Support roles will be re-evaluated.

We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.

We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.

Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.


The closing date for completed applications is midnight on Sunday 1st December 2024. Interviews will be held in the week commencing 16th December 2024.

For an informal chat regarding the role please contact the recruiting manager Lisa Bayliss at lbayliss@derbys-fire.gov.uk

If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.

Care Home Administrator

Regency Hall Care Home, 9, Chapel Lane, Glossop SK13 1PJ

Harbour Healthcare

Harbour Healthcare are recruiting for a Admin assistant in Glossop. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

The Administrator’s main duties will include:

· Processing payroll details for all employees. Use of Cold Harbour system.

· Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.

· Maintaining and updating compliance dashboards such as NMDS and training platforms.

· Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.

· Filing.

· Answering telephone calls and liaising with clients, their relatives, and external stakeholders.

· Taking minutes of meetings.

· Adhering to current GDPR requirements.

· Writing letters and emails.

· Providing general administrative support to the management and home.

The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:

Essential Skills:

· Excellent written and verbal communication skills

· Proficiency using Microsoft Office Suite

· Hands-on experience with office equipment (e.g. fax machines and printers)

· Professional attitude and appearance

· Ability to be resourceful and proactive when issues arise

· Excellent organisational skills

· Multitasking and time-management skills, with the ability to prioritise tasks.

What are the Tangible benefits for working for Harbour?


Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
Cycle Scheme – up to 39% savings on your bike purchase
FREE face-to-face counselling, for you and your family!
Staff recognition award ceremonies
£30 voucher available every month for the nominated ‘Employee of the month’
Opportunities for training and career progression
Salary Sacrifice Pension scheme
Blue Light Card – up to 50% discount across 100’s of retailers
Access to a FREE eye test and discounted glasses
Cashback card – save up to £500 annually, can be used at over 80 big brands
Wellbeing portal:
FREE meditation series
FREE wellbeing podcasts & live virtual events
FREE mental health support programmes
FREE workout plans
FREE Live digital gym classes
FREE mindset and wellbeing series
Seasonal Company events, competitions and incentives
Refer a friend scheme – earn upto £250 when referring a friend to work for Harbour Healthcare
On-site parking


If you believe that you might be right for this role, we would love to hear from you.

Apply now!

Proud member of the Disability Confident employer scheme

Our client is looking for experienced customer service adviser's to join their market leading boiler team to provide first class customer service to their extensive customer base.

Hours: 39.5 hours per week, Shift work between 8am - 6pm Monday to Friday, 8am - 3pm Saturday, 8am - 12pm Sunday

You will be dealing with customers who contact our client via telephone, email, SMS live chat or WhatsApp to arrange engineer visits. You will gain an understanding of each customer's situation, spotting potential opportunities to deliver excellent customer service. Working in line with Contact Centre processes and targets to ensure a professional service is provided at all levels.

Minimum Requirements: Proven customer service skills. GCSE Grade 4 or equivalent in English. A solid understanding of Microsoft applications and web-based platforms. Previous contact centre experience is desirable.

Rewards and Benefits

Comprehensive 4-week training period

Annual bonus scheme

25 days annual leave. You may be required to work bank holidays, if so, you will receive a day in lieu.

A generous pension scheme, the employee pays 1% and the company contributes 7%

An employee assistance programme, free flu jabs and eye tests

Subsidised bistro and coffee shop on site

Employee benefits hub

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Receptionist / Facilities Administrator
Based in Derby | on-site role with parking available
Full Time hours | shifts will be 7:30am to 3:30pm or 10:30am to 7:00pm | one week on each
ASAP start for a minimum of 1 month | very likely to be extended or be made permanent
Pay rate of £13.00 per hour + holiday pay

One of my regular clients has reached out to me for some Reception temp cover at their offices based in Derby on a Full-Time basis, initially for one month but will likely run until the end of the year.

The hours for this role will be either an early shift (7:30am to 3:30pm) or a later shift (10:30am to 7:00pm) - worked one week on the early shift, then one week on the later shift. Candidates must be flexible and able to work both/either shift when needed.

Candidates should also have their own transport as there may be some requirement to cover other offices locally.

The main purpose of this role will be to provide Reception cover & basic Facilities support to the business.

Duties involved in this role will include:
* Working on the front-desk Reception, providing excellent service to all visitors & staff entering the office
* Ensuring that all visitors are appropriately signed in & vetted before entering the building, challenging unexpected visitors when required
* Handling incoming calls, passing to the appropriate party
* Assisting with meeting room bookings including organising refreshments & stationery
* Carrying out maintenance checks, reporting any faults or work needing done to the service desk
* Some basic ad-hoc administration as required

In order to be considered for this role your skills and experience should include:
* Previous experience in a Reception or Administration role - this experience is ESSENTIAL
* Excellent interpersonal & communication skills, both written and verbal
* Solid IT Skills

If this is the role for you, apply now!

Please note that only applicants who have the required skills and experience detailed above will be considered for this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age