Total 725 workforce administration job vacancies in Customer Service category in Australia

We are currently recruiting for Administration Support to join the team based in Liverpool (L14DQ)

This will be a contract role for 6 months initially but likely to go permanent further down the line.

This will be a hybrid role with 3 days per week required in the office.


What you will be doing
As Operational Support, you will aid in all activities relating to the Merseyside Delivery team.

Your responsibilities:
• Managing own workload effectively ensuring tasks are completed in a timely manner.
• Provide administration within the Merseyside delivery area of the business.
• Support Managers and Co-ordinators to achieve business objectives.
• Liaison with both internal and external customers across the business area.
• Ensure all customer contacts are received and actioned promptly in line with SP Energy Networks relevant processes.
• Deliver excellent customer service standards.
• Production and delivery of reports and management information within agreed timescales.
• Collation of information to generate work packs, work orders and work programmes.
• Managing outlook team emails ensuring cases are updated daily.

What you will bring:
We are seeking an enthusiastic individual with good verbal communication skills who thrives in a busy work environment and enjoys the challenge of achieving objectives within a given timescale whilst still maintaining a high standard.

The individual should preferably have gained a minimum of 4 GCSE’s including Maths and English and be computer literate in the Microsoft Office Suite.

Skills required to be successful in post are:

• Have a current full licence and vehicle.
• Ability to work both individually and as part of a multi-functional team.
• Excellent telephony and written skills.
• Developed customer service skills.

If you're a great communicator, love problem solving and have a passion for delivering excellent customer service, this is the perfect role for you!

Salary: £25,584 to £25,992 per annum (pro rata for part time)

Contract Type: Permanent

Working Pattern: Full-time/Part Time (up to 37 hours per week) We're open to discussion regarding the amount of hours for this role. We would expect the successful candidate to work at least 30 hours per week.

Location: Power Place, 23 Terminus Rd, Chichester PO19 8UJ

Interview Date: Tuesday 10 December 2024

Our libraries deliver essential community-based support, promoting the benefits of reading for everyone, offering a quality, trusted information service, bridging digital inclusion through supporting safe access to online resources, and curating a programme of events and activities that meet the needs of targeted audiences.

The Opportunity

As an Administration Officer, you will play a vital role in delivering our customer-focused library service that genuinely makes a difference to our residents.

Based at our offices in Chichester, you will provide administrative support for the Library Service, ensuring efficient processes are undertaken centrally on behalf of all library teams.

On a day-to-day basis you can expect to complete tasks to include purchasing, mailbox management, post and logistics, data reporting and customer contact.

You will provide a customer focused and efficient administrative service, prioritising your daily tasks in accordance with team requirements and service objectives.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

About You

If you have excellent organisational skills, effective communication abilities and can deliver quality customer service - we want to hear from you!

To be successful in this role, you should have good IT skills including the use of office applications such as Microsoft Outlook, Teams, Word, and Excel.

You will have keen attention to detail, be comfortable working independently and be at ease in this fast-paced, agile environment with rapidly changing deadlines, workloads, and priorities.

A friendly and professional demeanour, along with excellent communication and interpersonal skills, will help you progress in our collaborative environment.

Rewards and Benefits

From flexible working (where possible) to access to our Employee Assistance Programme, we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role.

We think libraries are great places to work, where you can make a difference to local communities every day. Find out more about the variety that comes with working in a library and hear first-hand from some of our library staff here: Library Jobs - West Sussex

You will benefit from 25 days annual leave rising to 28 days after 5 years' service (pro rata for part time) plus the opportunity to buy additional leave, an excellent local government pension scheme as well as a range of discounts giving our staff access to hundreds of offers.

For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page.

Further Information

The reference number for this role is CPP01003.

Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV.

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

Struggling to apply? Book onto a Digital Support Session in a library near you to get help navigating our application form.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, satisfactory references, and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.

The governors wish to appoint an enthusiastic, highly motivated Administration Support Officer to join the staff of our friendly Roman Catholic schools

The successful candidate will:

• Preferably be a practising member of the Catholic Church
• Preferably have experience of working within an office environment
• Be someone who works methodically and pays attention to detail
• Have English & Maths skills to Grade C/4 GCSE (or at a level equivalent to NQF Level 2 or higher)

We can offer:

• A caring Catholic ethos
• Friendly children and staff
• A strong, supportive and hard-working team
• Excellent opportunities for CPD

Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.

Employment could affect your benefits, find out more here. Turn2us Benefits Calculator.

Plan your public transport journey. Navigate Greater Manchester and beyond with Transport for Greater Manchester’s journey planner and additional travel resources. Plan a journey | Bee Network | Powered by TfGM

More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since its launch in 2008. Today, operating from our offices in Preston, we help over 1000 people every month to confidently release cash from their homes, significantly growing year on year to become one of the largest lifetime mortgage lenders in the UK.

We have an opportunity within our Admin Support Team here at more2life. This is a fantastic time to join and start a career within our award-winning business.

Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation of the office. The ideal candidate will provide support to both managers and employees throughout the business with a variety of tasks related to organisation, communication and quality assessment.

Responsibilities:

• Carry out administrative duties such as filing, typing, copying, scanning etc.
• Contribute to team effort by accomplishing related results as needed.
• Develop and maintain a filing system.
• Handle multiple projects.
• Handle sensitive information in a confidential manner.
• Maintain computer and manual filing systems.
• Order office supplies.
• Photocopy and print out documents.
• Receive, sort and distribute the mail.
• Reply to email enquiries.
• Resolve administrative problems.

Requirements:

• Attention to detail and problem solving skills.
• Excellent time management skills and ability to multi-task and prioritise work.
• Excellent written and verbal communication skills.
• Strong organisational and planning skills.

Most of all we look for people who display and work around the core values of our business:

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all of our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

Benefits:

• 23 days holiday, plus bank holidays. Rising to 28 days based on length of service.
• Additional holiday purchase scheme
• 1 charity day
• Tier 1 pension
• Simply Health
• Life Assurance