Are you seeking a Monday to Friday Customer Service role?

Do you have customer facing experience in a retail setting or similar or do you have telephone based customer service experience?

Our successful client, with offices based in Huntingdon, is seeking a Customer Service Advisor to join them on a permanent full time basis working 8am - 4.15pm / 8.30am - 5pm / 9.45am-6.00pm Monday to Friday.

Responsibilities

As Customer Service Advisor, you will be responsible for:-

Taking inbound customer calls
Assessing customer needs
Transferring the call to the correct internal team for assistance & resolution
Responding and dealing with customer emails
Reporting any complaints / problems to management team
Working to SLA's and call handling targets.
You will also provide reception cover from time to time, meeting and greeting visitors, issuing visitors badges.
Dealing with incoming and outgoing post
Providing administrative support
Booking meeting rooms
Updating company database & company documentation.
Skills required

To be considered for our Customer Service Advisor vacancy it is essential that you have:-

Excellent clear and concise communication skills.
Friendly & professional telephone manner.
You will ideally be experienced working within a similar telephone based customer service position or will have worked within a position where you are communicating on a daily basis face to face with customers.
Benefits

Salary £22,808, 25 days paid holiday plus bank holidays, annual bonus, pension, career progression and a range of other benefits

Send your CV now for immediate consideration.

Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.

Service Coordinator

Location: Cambourne
Hours: 08:00 to 16:30 - Hybrid working

Manpower Engineering are recruiting on behalf of our client who are an internationally leading technology company operating in the optics and optoelectronics industries. They are shaping technological progress and through its solutions is extending the horizon of the world of optics and associated areas.

The company consists of four segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets.

Principal Purpose
The Service Coordinator plays a crucial role in ensuring that Field Service teams operate efficiently and effectively. By coordinating daily activities and liaising with customers and internal departments, the Service Coordinator helps achieve the goals of the RMS Service department while prioritizing exceptional customer satisfaction.

Principal Elements

Coordinating On-Site Visits
Schedule and organize visits for installations, relocations, preventative maintenance, and corrective maintenance. Confirm all service appointments in advance and allocate necessary resources and personnel for each visit. Maintain a detailed log of all service activities to support seamless operations and improve customer communication.
Managing FSE Calendars
Oversee the calendars of Field Service Engineers (FSEs) to maximize efficiency and utilization. Proactively schedule to anticipate service demands, minimize downtime, and regularly assess workload distribution for optimal performance and customer coverage.

Ensuring Data Accuracy
Adhere to CCT/SVO management processes, emphasizing data accuracy. Conduct regular audits to ensure data integrity and reliability. Provide training and support to team members on data management best practices, fostering accountability and precision.

Creating Quotations
Generate and follow up on quotations for non-contract service work and parts, ensuring quotes reflect the premium quality of services. Customize quotations to meet specific customer needs, demonstrating a commitment to personalized service. Follow up on unresolved quotations to convert opportunities into confirmed engagements.

Following Up on Open Quotations
Monitor and follow up on open quotations to ensure timely customer responses. Track quotations systematically, update customers regularly on status, and address any customer inquiries to facilitate decision-making.

Ordering and Tracking Parts
Order necessary parts for service tasks and track their delivery status to ensure timely service. Build strong supplier relationships for quick order turnaround. In cases of long lead times, escalate issues as needed, and proactively communicate with customers about potential delays.

Keeping Customers Informed
Maintain proactive customer communication throughout the service journey. Provide timely updates on service status, expected arrival times, and any scheduling changes. Establish feedback loops to gather customer insights and address concerns promptly.

Managing iBase Data Information
Oversee iBase data management, ensuring all information remains current and accurate. Regularly update records for changes in customer needs, service history, and equipment status. Use data analytics to identify trends and improvement opportunities, enhancing customer experience.

Effective Use of CRM and SAP
Utilize CRM, SAP, and other systems to streamline operations, logging all customer interactions and service activities accurately. Leverage these tools to produce reports that inform decisions and enhance service delivery.

Processing Service Contracts
Manage the creation, renewal, and tracking of service contracts to ensure compliance and customer satisfaction. Develop clear, comprehensive agreements that outline scope, pricing, and terms. Communicate proactively with customers on renewals and changes, ensuring they are fully informed and satisfied.

Administrative Tasks
Support Service Managers with any administrative tasks, ensuring efficiency and accuracy. Keep organized records of service activities, customer interactions, and processes to support team effectiveness.

Candidate Requirements

• Team Player: Able to collaborate effectively, fostering a positive team environment.
• Understanding of Service KPIs: Familiar with KPIs related to service, customer satisfaction, and operational efficiency.
• Adaptability to Change: Proactive attitude towards embracing change and adapting to new processes and technologies.
• Process Improvement Mindset: Actively seeks opportunities to improve service delivery.
• Strong Communication Skills: Excellent verbal and written skills for customer and internal interactions.
• Organizational Skills: Manages multiple tasks and priorities efficiently.
• Experience with SAP S/4HANA: Proficient in SAP S/4HANA for managing operations and data.
• Experience with Salesforce: Familiar with Salesforce for CRM and tracking interactions.
• Feedback-Oriented: Open to receiving and giving constructive feedback.
• Thrives in a Pressurized Environment: Maintains composure and delivers quality service under deadlines.
• Proficiency in Microsoft Office Suite: Strong skills in Word, Excel, PowerPoint, and Outlook for documentation, reporting, and communication.

Conclusion
The Service Coordinator role is essential for the success of the RMS Service department. Focused on communication, data accuracy, and customer satisfaction, this position greatly enhances team performance and overall service quality. A commitment to premium standards fosters long-term customer loyalty and success.

We want you!

If you want to make a difference in return for great employee benefits and career development opportunities, then get in touch

Service Advisor vacancy - Cambridge

Location: Cambridge
Salary: £26,000 - £30,000 basic, £38,000 OTE.
Working hours: Monday to Friday 8am - 6pm with no weekend work!

We are recruiting for a Service Advisor for our client's showroom near Cambridge.

This is an exciting opportunity for a Service Advisor to join a state-of-the-art service centre, great team and company that offers fantastic training & promotion opportunities.

Benefits:

• 22 days holiday plus bank holidays
• Your Birthday off
• Guranteed bonus, pro rata, for the first 3 months of your employment.
• An Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices.
• Life Assurance policy

Service Advisor role:

• Take Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the standards expected.
• Meeting and greeting service customers and identifying their service requirements
• Updating customers with technical issues
• Dealing with complaints
• Seize opportunities for up selling products

Service Advisor requirements:

• Ideally we are looking for previous expeirence in aftersales but this is not essential
• You must at minimum have a strong background in customer service
• Experience with Kerridge desirable but not essential
• You must have a full driving license to be considered

If you have any further questions regarding this Service Advisor position, then please submit your application so we can discuss through the opportunity and your CV.
Please note all applications will be strictly confidential and we won't send your CV out without talking with you first.

INDAS

Octane Reference: OC18690

Consultant: Daniel Ford

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Job Title: Gas Service and Breakdown Engineer
Location: Cambridge (CB Postcode Area)
Salary: £38,000-£42,000 w/ Van and Fuel Card (OTE £50k+ with overtime/call out)
Job Type: Permanent

Daniel Owen are currently working with a leading Heating organisation who are seeking a Gas Service and Breakdown Engineer to work across CB Postcodes.

Gas Service and Breakdown Engineer Role:

• Carrying out day-to-day repairs
• Fault finding
• Completing annual servicing visits
• Meeting first-time fix targets
• Maintaining high-quality standards
• Focusing on customer satisfaction

Gas Service and Breakdown Engineer Requirements:

• Valid ACS & other relevant gas qualifications
• Full UK Driving Licence (less than 6 points)
• Experience within Social Housing desirable, but not essential
• Experience delivering high levels of customer service

Gas Service and Breakdown Engineer Benefits:

• Company Van and Fuel Card
• Overtime opportunities
• Salary exchange pension
• Employee assistance programme
• 28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)
• Enhanced family leave (dependent on length of service)

If this role is of interest to you, please apply.

LON123

We are currently recruiting for a Domestic Service Supervisor, to join an inclusive and inspiring school in Cambridge. You will join an extremely rewarding place to work with a dedicated, successful and welcoming team of both teaching professionals and pupils.

Job Title: Domestic Service Supervisor
Location: Cambridge
Salary: £13.49 per hour- Permanent Role
Hours: Monday- Friday, 37.5 hours per week (either 06:00-13:30 or 07:00-14:30)
Plus, Saturdays on a rota basis (07:00-10:00. Approx. 1 in 3 Saturdays)
Availability: Immediate start date

General purpose and requirements

• Laundry Management- Ensure all laundry paperwork is completed by domestics and returned laundry and dry cleaning is checked for shortages.
• Collect Laundry invoices weekly and return to the Domestic Services Manager.
• Maintaining Cleaning Standards- Check daily the standard of cleanliness in all areas in boarding-houses and classrooms, also completing two details checks per week.
• To manage any cleaning problems, laundry discrepancies and people management issues, escalating where necessary.
• Boarding Houses- Liaise with Matrons daily about any boarding house related problems including any maintenance jobs.
• Check the quality of bedding replacements, i.e. duvets, mattresses etc. whilst also checking the cleanliness and quality of shower curtains, bathmats etc.
• Health & Safety- To check the correct usage of cleaning chemicals and ensure staff are wearing the correct PPE.
• Ensure Domestics are following C.O.S.H.H & Health and Safety Procedures.
• To check the stock levels of cleaning material and to manage the stores (stock control/ purchasing)
• This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

A full list of duties and responsibilities will be sent over at the point of pre-screening.

Key Skills and Experience

Person Specification	Essential	Desirable
Experience	-Previous experience in a supervisory role within a housekeeping or cleaning department -Cleaning experience	-Cleaning experience within a school, hospital, or residential care setting
Skills	-Resilient and assertive -Able to supervise and motivate a team. -Able to work independently. -Able to work well within a large team.	-Ability to conduct appraisals and induction training.
Knowledge	-Interest in working within a school setting. -Good understanding of COSHH and how it applies in the school. -Good MS Office skills -Able to complete some administration tasks relating to checklists, invoices, and logging maintenance issues.	-Understanding of a boarding school or residential setting -Happy to undertake safeguarding training

If you are interested in applying, please submit your application or email

Join Our Customer Service Team!

Position: Customer Service Representative

Hours: Monday - Friday office hours
Pay Rate: £11.44 per hour (37.5 hours per week)
Location: St Ives
Holidays: Closed on Christmas Day and Boxing Day
Dress Code: Smart/Casual

About the Role:

Are you passionate about providing top-notch customer service? Do you have a positive attitude and excellent communication skills? We are looking for enthusiastic individuals to join our customer service team!

Responsibilities:

• Handle inbound customer queries
• Process payment plans and up sell products
• Create and manage new and existing customer accounts
• Utilise Five9 phone system and Management program

What We Offer:

• Set Hours: Enjoy your weekends off! Work Monday through Friday with no adjustments to working hours.
• Great Work Culture: Be part of a supportive and engaging team environment.
• Treat Days: Enjoy special treat days as part of our employee appreciation.
• Smart/Casual Dress Code: Feel comfortable and look professional.

Requirements:

• Positive Attitude: Bring a friendly and enthusiastic approach to your work.
• Reliability: Must have a reliable means of commuting to and from work as hours are fixed.
• Customer-Focused: Ability to handle customer queries and provide excellent service.
• Tech Savvy: Comfortable using the Five9 phone system and Management program.

If you are ready to take on a fulfilling role in a vibrant work environment, apply today and join our dedicated customer service team!

To apply, please email Alison your CV or give us a call 01733 968453

We look forward to welcoming you to our team

Location: Peterborough

Are you an experienced Customer Care Advisor looking for the next step in your career? We are looking for a Customer Care Coordinator to join our team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.

As a Customer Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Relationship Manager in the day to day operations of their region.

Main Responsibilities:

• Manage customer and carer queries and action effectively and efficiently
• Provide Managers with up-to-date information on carer availability, contact information and support with queries
• Manage and maintain customer and carer files
• Schedule placements for carers ensuring customers and carers are effectively matched
• Support live in carers in their day to day roles
• Liaise with New customers to ensure all their needs are met
• There is no requirement to deliver hands on care in this role

Who you are:

The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.

In return we offer a competitive salary and the following benefits:

• 23 days annual leave rising to 25 after 2 years' service plus 8 days Bank Holidays
• Access to an Employee Assistance programme
• Free Blue Light Card
• Career development opportunities

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Children's Support Worker

Service care Solution are currently recruiting for a Children's Support Worker in Wisbech.

The Children's Support Worker will play a crucial role in delivering outstanding care and support, helping young people lead happy and fulfilling lives.

Main Responsibilities

As a Children's Support Worker, you will be responsible for:

• Provide a safe, caring, and loving home environment for children and young people
• Act as a positive role model to meet their everyday living needs.
• Participate in fun activities and outings such as football, PlayStation, cycling, and baking.
• Encourage and share hobbies and interests.
• Perform household tasks such as cooking and cleaning.
• Offer emotional and physical support to help children reach their full potential in sometimes challenging situations.
• Build friendships and trusting relationships.
• Empower young people to make decisions about their lives.

Requirements:

• The ability to relate well to young people, share interests, provide encouragement, and actively participate in activities.
• A full UK Driving Licence is essential.
• Flexibility to work shifts and sleep-ins.

Benefits of joining:

• Real Progression Opportunities
• Competitive Salary
• Paid Training
• Amazing Discount Schemes

If you are interested in the Children's Support Worker role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

*This role requires nationwide travel therefore a full UK driving license is essential
Fixed Term Contract for 18 Months

Are you passionate about driving digital transformation and ensuring exceptional customer experiences? We are looking for a dynamic and dedicated Implementation Service Lead to manage the deployment and integration of our Voyage Digital Care Nourish template across our services on a fixed term contract for 18 Months - this role is hybrid but with travel across the UK including overnight stays three to four times a week.

Responsibilities of the role:

- Customer Engagement: Be the primary contact for Operational teams, Implementation Managers, and Service Managers, ensuring a seamless implementation process.

- Data Management: Manage and prepare data for successful implementations.

- Training & Support: Train and coach staff on new processes and systems.

- Project Management: Work according to implementation and project plans, ensuring tasks and deadlines are met.

- Technical Support: Collaborate with IT and Implementation Managers to resolve technical issues.

- Collaboration & Communication: Participate in weekly implementation meetings, identify training needs, and address local challenges.

- Travel & Adaptability: Travel across the UK with some overnight stays and adapt to various demands.

What we’re looking for:
Essential:

- Full UK Driving Licence
- Experience working with multiple stakeholders
- Proficient in MS Office applications (Excel, Word, etc.)
- Self-directed with excellent communication and relationship-building skills
- Flexible with travel and working hours

Desirable:

- Agile Project Management Foundation Certification
- Relevant degree or equivalent work experience
- Knowledge of the social care sector and project management best practices
- Experience in large-scale digital project implementation

Benefits of joining the Voyage Care family:
In return for your dedication and commitment, you’ll work in a sector that is truly rewarding with many benefits including:

- Hybrid working
- A supportive and dynamic team environment
- Opportunities for professional growth and development
- Wagestream
- DoctorLine - free service where you and members of your family can speak to a GP 24/7, either over the phone or via a video consultation.
- Eye care vouchers
- Refer a friend scheme
- Competitive salary
- 25 days annual leave plus bank holidays and an additional day for your birthday
- Blue Light Card – Retail discount benefit scheme
- V-Assure, a free 24 hour, confidential and independent help line
- Life assurance
- Pension

Ready to make a significant impact and drive digital transformation? Apply today and be a part of our journey to enhance the quality of care we provide!

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Join Our Customer Service Team! Position: Customer Service Representative

Hours: Monday - Friday office hours
Pay Rate: £11.44 per hour (37.5 hours per week)
Location: St Ives
Holidays: Closed on Christmas Day and Boxing Day
Dress Code: Smart/Casual
Training: No holiday allowed during the first 3 weeks of training

About the Role:

Are you passionate about providing top-notch customer service? Do you have a positive attitude and excellent communication skills? We are looking for enthusiastic individuals to join our customer service team!

Responsibilities:

• Handle inbound customer queries
• Process payment plans and up sell products
• Create and manage new and existing customer accounts
• Utilise Five9 phone system and Management program

What We Offer:

• Set Hours: Enjoy your weekends off! Work Monday through Friday with no adjustments to working hours.
• Great Work Culture: Be part of a supportive and engaging team environment.
• Treat Days: Enjoy special treat days as part of our employee appreciation.
• Smart/Casual Dress Code: Feel comfortable and look professional.

Requirements:

• Positive Attitude: Bring a friendly and enthusiastic approach to your work.
• Reliability: Must have a reliable means of commuting to and from work as hours are fixed.
• Customer-Focused: Ability to handle customer queries and provide excellent service.
• Tech Savvy: Comfortable using the Five9 phone system and Management program.

If you are ready to take on a fulfilling role in a vibrant work environment, apply today and join our dedicated customer service team!

To apply, please email Alison your CV or give us a call 01733 968453

We look forward to welcoming you to our team

EMEA Service Engineer - Combustion/Flares

Client
Our client is a well established Global manufacturer of power generation/turbines/combustion to a myriad of industries including Marine, Petrochemical, Waste to Energy, Hospitals, Education, Offshore Oil & Gas, Power Generation, etc. Their market leading comprehensive product range means that they have gained an enviable global reputation synonymous with excellence in the +100 countries that utilise their products/services. We are proud to be an integral part of their ongoing expansion, providing them with suitable staff to complement their outstanding existing team.

The ROLE
Mana is proud to be acting on our Clients behalf in their search for an exceptional International Field Service Engineer to join their team working within the oil and gas industry - this role involves considerable international travel, often at short notice, with c.200 days a year away . When you are not travelling you will be based at home. You will be responsible for:

* Undertaking on-site maintenance and trouble shooting
* Starting -up/commissioning new combustion systems on-site
* Preparing RAM's
* PLC's
* Plant surveys.
* Training Client staff.
* Identify Aftermarket opportunities
* Work with combustion products and systems including burners, thermal oxidizers, flare systems and pollution control equipment.

The CANDIDATE
The successful Multi-skilled Service Engineer will be a consummate professional with experience within a similar environment allied to the desire and ability to forge a career within a market leading organisation:

* Be a good multi-skilled Mechanical/Electrical Engineer.
* Good understanding P&IDs
* A working knowledge of PLCs
* Combustion knowledge and/or PetroChem/oil & gas background advantageous
* Strong background in a mechanical/electrical/chemical field
* It is vital that you are comfortable with considerable time working abroad - up to 200 nights pa.
* Comfortable working at heights/confined spaces/offshore.
* Well presented with excellent customer facing skills.

PACKAGE includes:
Pension - 12%
Additional payment for being away
27 days holiday plus statutory Bank Holidays
Overtime
Expenses Float
Health Care
Dental Care
Life Insurance - 4 times salary
Critical Illness Cover
Childcare Scheme
Employee Assistance Programme
Laptop
Mobile Phone

Office Location: South Lincolnshire/North Cambridgeshire/Rutland
Role is home based when not working, with only occasional trips into the office, so can live anywhere in the UK. Suitable living locations include;
Cambridge
Peterborough
Nottingham
Northampton
Leicester
Kings Lynn
Hull
Aberdean
Newcastle
Leeds
Manchester
Liverpool
Bristol


Alternative Titles: Combustion Start Engineer, Flare -Service Engineer, Process Burner -Repair Technician, Troubleshooting Engineer, Engineer - Petrochemical Industry, Service Engineers - Power Burners, Senior Engineer - Combustion Equipment, Thermal Oxidisers Engineer, Heat Exchange Engineer, PLC Engineer, PetroChem

Mana Search & Selection is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.
Key Words -
Combustion Equipment, Flare Gas Recovery, Flare System, Flare Rental, Elevated Flare, Smokeless Flare, Derrick Supported Flares, Ultra Low NOx Burner, Incinerators, Thermal Oxidizer, Service, Boiler Burner, Tail Gas Incinerator, Sulfur Equipment

Service Advisor Vacancy - Peterborough

Salary: Up to £30,000 + bonus (OTE 35k+)
Working hours: Monday to Friday, Saturday mornings on a rota

Ref: OC18099

My client is recruiting for an experienced Service Advisor to join their dealership in the Peterborough area.

Fantastic benefits package that includes:

Competitive starting salary
Company pension scheme

Service Advisor Role:

This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen
The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service
Requirement:

The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
Have a steady work history
At least 2 years' experience working within the motor trade / car dealership as a Service Advisor
Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
Looking for a confident, friendly and professional individual with a strong customer service background.
All applications will be treated with the utmost confidentiality

INDAS

Consultant: Jason Evans

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Service Manager - Whitworth House, Cambridge

£35,500 per year

37 hours per week, Permanent

Job Ref: WH019

Posts restricted to females only. Schedule 9 (part 1) of the Equality Act 2010 applies

Whitworth House is an all-female Supported Housing Scheme 18 - 24yrs, offering temporary accommodation and support to 15 young women, for up to 2 years.

The aim of the Service is to provide our young women with a safe and supportive environment where individuals can work towards gaining all the necessary independent living skills to lead more fulfilled lives within the community and move on to sustainable independent living and planned resettlement.

You will ensure that our service users receive an excellent level of support that uses a strengths-based approach and centered around their aims and aspirations.

You will ensure our support staff work alongside our service users so that they feel safe, happy with the service they are receiving and have the widest opportunities available to them to enhance their lives.

You will understand and implement trauma informed approaches. You will support staff to work with people with complex and emotional needs.

The Role…

As part of this role, you will:

• Lead on the delivery of a strengths-based support service placing our customers at the centre of all that we do.
• Promote a culture of excellence and continuous improvement through robust quality assurance and reflective practice.
• Deliver a robust housing management service, ensuring maximising of income and good budgetary control.
• Lead on the delivery of a safe environment that adheres to all health and safety legislation and embeds safe process and policy.
• Lead on local collaboration within your local area and ensure the widest partnership working to enhance and support our service delivery.
• Inspire and motivate your team through robust support and coaching, reflective practice, training, and development.

About you

You will be warm and friendly and have a natural caring nature, great sense of humour and a positive energy that brings a smile to people's faces.

• you are a great listener with a caring and supportive attitude
• you want to make a difference every day
• you focus on the individual and not the routine
• you are warm and friendly and have a natural caring nature, great sense of humour and a positive energy that brings a smile to people's faces

More reasons to apply…

• 22 days annual leave (pro rata) plus bank holidays
• Retail discounts via our rewards platform (restaurants, shopping, days out gym memberships, cinema Tickets, holidays, Sky store and much more…)
• Reward and recognition awards
• Free DBS checks, Hepatitis and Flu vaccination
• Cashback Health plan
• Access to Blue Light Card - membership fees applies.
• Ongoing training and development & opportunities to progress in your role through the Orwell Academy
• Wellbeing programme

Person Specification...

• Leadership qualification or willingness to gain a qualification in the Orwell Academy
• GCSE Maths and English (grades A-C / 9-4 or equivalent)
• A full driving licence is essential

Interview Date: To be confirmed

Before applying…

Additional employment documents: https://www.orwell-housing.co.uk/work-with-us/additional-employment-documents/

Orwell is committed to safeguarding and safer employment and the principles of empowerment.

Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

If there's a barrier to you applying for any of our roles, we'd like to remove it so please get in touch with our Talent team either by giving them a call (01473 228782) or emailing work@orwell-housing.co.uk.

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the privacy notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/

By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application.

Proud member of the Disability Confident employer scheme

Service Advisor Vacancy - Huntingdon

Salary: Up to £30,000 + bonus (OTE 35k+)
Working hours: Monday to Friday, Saturday mornings on a rota

Ref: OC18672

My client is recruiting for an experienced Service Advisor to join their dealership in the Huntingdon area.

Fantastic benefits package that includes:

Competitive starting salary
Company pension scheme

Service Advisor Role:

This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen
The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service
Requirement:

The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
Have a steady work history
At least 2 years' experience working within the motor trade / car dealership as a Service Advisor
Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
Looking for a confident, friendly and professional individual with a strong customer service background.
All applications will be treated with the utmost confidentiality

INDAS

Consultant: Jason Evans

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.