Your Role
We are looking for an experienced Customer Service Officer / Administrative Assistant to handling of daily order processing PO, DO, invoice and customer. You will follow up with customers stock queries, shipments, delivery, GRN and complaints. To liaise with different party for parties for customers delivery schedules. To prepare and perform inbound, outbound and inventory reports. To manage trucking container and shipping instructions for warehouse with Freight team.

What Will You Do

• · Handling of daily order processing PO, DO, invoice and customer
• · Follow up with customers stock queries, shipments, delivery, GRN and complaints
• · Liaise with different party for parties for customers delivery schedules
• · To prepare and perform inbound, outbound and inventory reports
• · Manage trucking container and shipping instructions for warehouse with Freight team
• · Other ad-hoc assigned by manager

What Do We Want

• · At least N Level and above
• · Min 1-2 years of relevant customer service experience in Shipping/Logistics
• · Proficient in Microsoft Office applications (Outlook, Excel, Word)

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Job Description

• Customer Service – Front counter duties, such as attending to students, parents, walk-in customers, vendors, etc
• Call Management – Make and answer telephone calls, record messages, direct calls, and relay messages to relevant school personnel as necessary
• Record keeping – Assist in data entry and compilation
• Logistics – Assist with ad-hoc staff requests, such as preparation of school materials, facility booking, etc
• Student Services – Collate student data, administer applications for financial assistance and other support schemes
• Any other duties as and when assigned by the School.

Work Schedule:

• Salary:

- $2390 (from 1 Jan 2025 to 30 June 2025)

- $2580 (from 1 July 2025 to 31 Dec 2025)

• Contract Period: 1 Jan 2025 to 31 Dec 2025
• Nearest MRT: Tampines
• Working days: Mon to Fri
• Working hours: Mondays to Fridays: 7:30 am to 5:00 pm, inclusive of 1hr lunch break.

*Service not required on Saturdays, Sundays and gazetted public holidays*

Job Requirement:

• At least N-level passes in English and Mathematics or relevant WSQ certificates
• Strong interpersonal and communication skills
• Customer service-oriented mindset with the ability to handle inquiries professionally and courteously
• Ability to interact effectively with students, parents and stakeholders
• Ability to multi-task and manage time effectively
• Ability to handle basic issues independently
• Good teamwork skills and a collaborative attitude
• Proficiency in Microsoft Office suite (Word, Excel, Powerpoint)
• Relevant working experience in similar roles, preferably in a primary school

EA License No.: 96C4864

Reg. No.: R24121728

Please ensure you have submitted the additional information in the form below: https://forms.afizan.com/index.php/962926?lang=en

Position:

Receptionist cum Administrative Assistant (Permanent)

Multiple Locations:

Hougang Ave 8, Ang Mo Kio St 13, Tampines Avenue 9

Working Hours:

7:00 am to 4:30 pm or 7:30 am to 5:00 pm or 8:00 am to 5:30 pm

Expected Interview Date: Within 2 weeks from today

Packages:

• Salary Range: $2,000 to $2,800, depending on experience
• Annual Leave: 12 days per year
• Sick Leave: 14 days per year
• Medical Insurance

Responsibilities:

• Perform front desk duties by professionally attending to the needs of walk-in customers, including parents, visitors, partners, teachers, staff, and students.
• Assist students according to school guidelines, such as issuing graduation certificates and other documents.
• Accept goods on behalf of staff and coordinate with them to confirm receipt.
• Handle incoming calls professionally, ensuring they are answered within three rings, and manage call-related tasks such as recording messages and directing calls.
• Issue stationery and loan items, providing guidance on the appropriate forms to use.
• Notify the General Office when stationery and first aid supplies in the Sick Bay require replenishment.
• Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for those needing to leave school early.
• Manage lost and found items, ensuring they are promptly recorded, labelled, and organised.
• Handle administrative duties such as data entry and verifying the completeness of submitted forms and documents, including MOE FAS application forms and leave application forms.
• Manage latecomers by updating their details in the Google form, issuing latecomer slips, updating daily attendance records, and notifying the Office Manager about students issued with Corrective Work Orders.
• Schedule parents' appointments with key personnel during Parents-Teachers Meetings.
• Support the Discipline Master in safeguarding Ezlink cards and mobile phones for latecomers or students.
• Provide administrative assistance for fundraising events and maintain orderliness and cleanliness at the reception counter.
• Undertake ad hoc duties and projects assigned by the school, including handling calls, walk-in enquiries, deliveries, school mail, and parcel dispatches.
• Attend to unwell pupils in the General Office (GO) and ensure compliance with the school’s early dismissal procedures.
• Coordinate with the teacher in charge to update weekly school activities in the GO.
• Pack and prepare materials for distribution to all classes.
• Compile basic information and statistics using MS Office and file and distribute school correspondence and materials.
• Provide logistical support for ad hoc staff requests, including preparation of school materials and facility bookings.
• Collate student data while administering applications for financial assistance and other support schemes.
• Provide administrative support during major school events, such as Primary 1 orientation.
• Perform any other duties as assigned by the school.

Requirements:

• Applicants must be Singapore Citizens, Singapore Permanent Residents, or possess an ICA-issued Long-Term Visit Pass (LTVP/LTVP+).
• Candidates should hold at least a GCE N Level Certificate, with a preference for a GCE ‘O’ Level or an equivalent qualification, including passes in English and Mathematics or relevant WSQ certificates.
• Ideally, candidates should have a minimum of two years of experience in frontline customer service.
• A minimum of three years of experience in administrative support is required.
• Relevant experience in similar roles, preferably within a school environment, is advantageous.
• Proficiency in the Microsoft Office suite, including Word, Excel, and PowerPoint, is essential.
• Strong communication and active listening skills are necessary.
• Excellent interpersonal skills, with the ability to engage effectively with students, parents, and stakeholders.
• Ability to thrive in a fast-paced environment while handling inquiries professionally and courteously.
• A collaborative attitude with strong teamwork skills and a high level of initiative is important.
• A strong customer service orientation is required.
• Capability to multitask and manage time effectively.
• Ability to address basic issues independently.
• Basic knowledge of First Aid is preferred.

Service coordinator cum Admin

• Location: MIDVIEW CITY
• Working Days: 5 days, Monday-Friday
• Working hours : 830am-6pm
• Salary: $2500 and above (depending on experience)

Job scope:
*Answer phone calls and enquiries
*Maintaining, Prepare and arrange job schedules
*Liaise with clients & technicians for appoints
*Apply PTWs with Mall managements
*Maintaining client relationships and retention
*Preparing/sending invoices
*Maintaining company clients portfolio
*Tabulate Monthly sales/service reports
*Assist Accts to Follow up and chase payment
*Assist in Contract and quotation drafting

The Job:

• Attends and administers to all after-sales services over WhatsApp, emails and incoming calls. Verifies truck status and co-ordinate with workshop in-charge to dispatch jobs to technicians and update status to customers.
• To administer internal and external administrative matters e.g. internal liaising with service admins on ops administrative matters, personnel administrative matters, etc. External: Daily status update to customers, Airfield vehicle permit application etc.
• To assist workshop in-charge to liaise with vendors on ops required items/parts and other engineering jobs
• To co-ordinate with workshop in-charge in planning of PM schedules and dispatching to customers

The person:

• GCE N or O level
• 3 years’ working experience
• MS Excel, Word and PowerPoint
• Basic IT skills and knowledge
• Administration support to the department, assisting in document processing
• Works well under pressure
• Team player

Zhonghua Secondary School
13 Serangoon Ave 3, Singapore 556123

Contract Period: From 1 February 2025 to 31 January 2026

Working Hours:

• Mondays to Thursdays: 7:00 AM to 4:00 PM (inclusive of a 30-minute lunch break)
• Fridays: 7:00 AM to 3:30 PM (inclusive of a 30-minute lunch break)
• One day each week will have working hours from 10:00 AM to 6:30 PM. This late shift is fixed on a specific weekday and changes every 6 months.
• No service required on Saturdays, Sundays, and public holidays.

Scope of Services:
The required services include:

• Manning the reception counter in the General Office
• Handling customer-facing tasks such as answering and directing phone calls, providing information and services, and attending to walk-in inquiries/requests from students, visitors, and suppliers in the General Office
• Managing records, including maintaining and updating filing systems and inventory
• Handling lost and found items and overseeing the delivery of goods
• Maintaining sickbay records and caring for students in the sickbay, including facilitating early dismissal for medical reasons and providing basic first aid to injured students
• Performing secretarial duties, such as arranging appointments, organizing meetings, and contacting students for fee arrears
• Carrying out other related administrative duties as required

Qualifications, Skills & Experience:
The ideal candidate should preferably possess the following qualifications, skills, and experience:

• Singapore-Cambridge General Certificate of Education (GCE) Normal (Academic/Technical) Level with passes in at least three subjects, including English
• Preferably three (3) years of experience as a Receptionist with administrative experience in a school environment
• General computer skills, including proficiency in Microsoft Office applications

Temasek Junior College
2 Tampines Ave 9, Singapore 529564

Contract Period: From 1 January 2025 to 31 December 2025

Working Hours:

• Mondays to Fridays: 9 hours per day, inclusive of a 1-hour lunch break
• 2 shifts: 7:00 AM to 4:00 PM or 9:00 AM to 6:00 PM (subject to the Authority’s discretion and work arrangement for reception and administrative functions)
• No service required on Saturdays, Sundays, and public holidays

Scope of Services:

Counter Duties:

• Greeting, welcoming, directing, and announcing visitors appropriately upon arrival at the counter
• Answering, screening, and forwarding incoming phone calls
• Attending to parents, visitors, and vendors through phone calls and walk-ins
• Attending to unwell students in the sick bay

Administrative Duties:

• Supporting logistics and administrative tasks related to school activities and events
• Packing documents and collaterals
• Receiving and sorting daily mail, managing faxing and mailing, and handling all correspondence, including maintaining accurate data entry using Microsoft Excel and Word
• Receiving and managing office supplies, as well as printing and photocopying documents
• Performing any other duties assigned by the Administration Managers, Vice-Principals, or Principal

Qualifications, Skills & Experience:
The ideal candidate should possess the following qualifications, skills, and experience:

• Pleasant personality with a willingness to learn and be inquisitive
• Proactive, a team player, organized, and able to multitask and prioritize daily tasks using modern office technologies and computer applications
• Preferably holds GCE O-Levels or relevant receptionist/administrative work experience
• Able to communicate clearly, concisely, and professionally, with good telephone etiquette when responding to inquiries from the public and stakeholders

Additional Requirement:
As the General Office is located on Level 2 of the school premises, which does not have lift access, personnel must be able to perform daily activities such as climbing stairs.