Total 17 Senior Executive administrative clerical job vacancies in Customer Service category in Australia

Job Title: Customer Service and Administrative Executive

Location: Singapore (Remote)

Job Summary:

We are seeking a Customer Service and Administrative Executive to manage customer inquiries, resolve issues, prepare invoices, and handle salary slip processing. This remote role requires a proactive and organized individual with excellent communication skills and a strong focus on customer satisfaction.

Key Responsibilities:

• Customer Interaction: Provide professional, timely responses to customer inquiries via phone, email, and virtual meetings.
• Problem Resolution: Address and resolve customer issues effectively, ensuring a high standard of customer service.
• Invoice Preparation: Accurately create and manage invoices for clients, maintaining organized records.
• Salary Slip Processing: Prepare and distribute salary slips accurately, ensuring timely delivery.
• Client Communication: Maintain regular contact with clients to understand their needs, respond to queries, and foster positive relationships.
• Administrative Support: Perform general administrative duties, such as record-keeping, documentation, and file management.

Qualifications:

• Education: Minimum of a high school diploma; a diploma or degree in Business Administration or related fields is an advantage.
• Experience: Previous experience in customer service, administration, or invoicing is preferred.
• Skills:Strong written and verbal communication skills.
  Proficiency in Microsoft Office (Word, Excel) and experience with invoicing and payroll software.
  Excellent problem-solving skills, attention to detail, and ability to work independently in a remote setting.
  Strong organizational skills and time management.
  

Personal Attributes:

• Customer-oriented and proactive in addressing client needs.
• Professional, reliable, and able to work independently.
• Strong interpersonal skills to build client relationships remotely.

Job Description

• Customer Service – Front counter duties, such as attending to students, parents, walk-in customers, vendors, etc
• Call Management – Make and answer telephone calls, record messages, direct calls, and relay messages to relevant school personnel as necessary
• Record keeping – Assist in data entry and compilation
• Logistics – Assist with ad-hoc staff requests, such as preparation of school materials, facility booking, etc
• Student Services – Collate student data, administer applications for financial assistance and other support schemes
• Any other duties as and when assigned by the School.

Work Schedule:

• Salary:

- $2390 (from 1 Jan 2025 to 30 June 2025)

- $2580 (from 1 July 2025 to 31 Dec 2025)

• Contract Period: 1 Jan 2025 to 31 Dec 2025
• Nearest MRT: Tampines
• Working days: Mon to Fri
• Working hours: Mondays to Fridays: 7:30 am to 5:00 pm, inclusive of 1hr lunch break.

*Service not required on Saturdays, Sundays and gazetted public holidays*

Job Requirement:

• At least N-level passes in English and Mathematics or relevant WSQ certificates
• Strong interpersonal and communication skills
• Customer service-oriented mindset with the ability to handle inquiries professionally and courteously
• Ability to interact effectively with students, parents and stakeholders
• Ability to multi-task and manage time effectively
• Ability to handle basic issues independently
• Good teamwork skills and a collaborative attitude
• Proficiency in Microsoft Office suite (Word, Excel, Powerpoint)
• Relevant working experience in similar roles, preferably in a primary school

EA License No.: 96C4864

Reg. No.: R24121728

• Handle Administrative work
• Assist in Social Media marketing content when needed
• Classroom management
• Assist to coach and guide school homework to primary school children
• Assist to handle routine of the children and ensure their holistic wellbeing
• Conduct in-house enrichment classes and ensure lesson plans are delivered
• Answering to telephone calls, emails, and walk-in customers
• Issuing of invoices, fee collection and data management in CRM system
• Marking of assessment worksheets
• Interact with and engage children during group activities
• Handle administrative matters to support enrolments and centre operations
• Other duties at front counter
• Other operations and administrative duties as required
• Need to work on alternate weekends
• Locations: Punggol and Hougang

Job Scope:

• General administratives duties with management board meeting
• Assist with preparation and organisation of meetings
• Write minutes for meetings
• Assist with PDPA and Risk Management related responsibilty
• Ensure good time management skills and problem solving skills
• work closely with corporate affairs department and CEO

Job Requirements:

• Singaporeans Only
• 5 years relevant work experience
• Secretarial experience will be considered
• Strong interpersonal skills
• Proficient in Microsoft Office skills

Check out www.abercare.sg for more details

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Descriptions:

• Provide daily operational and administrative support for the functioning of labs and programmes
• Administrative support for procurement, installation, and troubleshooting of equipment
• Procurement of chemicals, consumables and inventory management
• Administrative support to researchers, students, and contractors for matters related to health, safety and other compliance
• Administrative support for the implementation of the safety policy, safety audit, and safety training
• Administrative support for license matters
• Any other ad-hoc duties related to laboratory management

Period:

• 6 Months Contract

Location:

• Boon Lay

Working Hours:

• Monday to Thursday, 8.30 am to 5.45pm
• Friday, 8.30am to 5.15 pm
• 1 hour lunch break

Salary:

• up to $4000

Job Requirements:

• Minimum Diploma or Degree Holder in Chemistry, Physics, Material science or Diploma in Business Administration and other fields
• Experience in laboratory management is advantageous.
• Documented experience in Microsoft Office applications (Word/ Excel/ PowerPoint/ Outlook)
• IT literate with good Writing Skills

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Profile

Titan Tech Academy (TTA) delivers hands-on and interdisciplinary applied Project Based Learning (PBL) learning in cutting-edge technology, Artificial Intelligence, entrepreneurship, STEAM, and other areas.

We ignite the potential of learners through unique learning experiences and gradually foster engineering concepts, design thinking, and an entrepreneurial mindset. Our approach enables students to acquire robust, holistic competencies and skills to tackle global uncertainties.

TTA is one of the few technology academies with the professional experience, and passion to build a brighter future for the next generation of innovators, entrepreneurs, and leaders.

Responsibilities

Counter Duties

• Attending to walk in parents and children’s enquiries and requests.
• Attending to guests/visitors and informing Staff of their guests/visitors arrival.
• Attending couriers, delivery & dispatch personnels.
• Handling mailing of letters.
• Answering of phone calls and divert to relevant staff/teachers when needed.

Admin duties

• General Administrative work
• Maintaining the office environment
• Data entry
• Assist in purchasing activity including office supplies, outsourcing activity, etc.
• inventory management of Stationery & teaching materials
• Perform other ad-hoc duties assigned from time to time

Requirements

• Good knowledge of Microsoft Office Words, Excel, and PowerPoint
• Good interpersonal and multi-task skills.
• Willing to learn and long term work/develop in the organization
• Experience in administrative work with accounting/HR knowledge will have an advantage
• Be able to converse in English and Mandarin to liaise with Mandarin-speaking parents
• 5 days work per week. Need to work on both weekend days. Off days will be on weekdays.

Your Role

We are looking for a Call Centre Executive to provide administrative support for corporate and insurance patients.

What Will You Do

• Manage and provide administrative services such as assisting patients with their appointments and making arrangement pertaining to their medical treatments.
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

What Do We Want

• At least an O Level or equivalent.
• Have experience as a Cabin Crew.
• Good interpersonal and communication skills.
• 5 days work week.

Job Summary:

· Aid in reception tasks, registration, financial guidance, payment collection, and other administrative duties.

Responsibilities:

Patient Care Management

-Welcome and assist patients or visitors at the reception counter courteously.

-Complete patient registrations for both inpatient and outpatient cases, accurately collecting addresses, contact details, insurance information, and medical histories.

-Verify and update patient information during each visit while maintaining confidentiality.

-Respond promptly and courteously to phone calls and inquiries.

-Guide patients and visitors to examination rooms as needed.

-Schedule patient appointments and send reminder calls and SMS notifications.

-Inform patients about any delays or waiting times.

-Offer financial counseling to patients and their families.

-Collect payments for services provided.

-Close daily accounts and deposit cash.

-Maintain cleanliness and organization of the counter and patient waiting areas.

-Adhere strictly to infection control measures, exercising standard precautions and maintaining good hand hygiene.

-Provide guidance to both inpatients and outpatients on necessary procedure preparation.

-Assist in maintaining cleanliness and upkeep of the assigned work area within the imaging facility.

-Assist in transferring patients to and from the imaging facility.

Administrative Management

-Replenish patient brochures and office stationery.

-Perform clerical duties including filing, data reporting for statistics.

-Arrange for maintenance and repair work as needed.

-Take on additional duties as assigned by the operation manager or supervisors.

-Report any errors promptly to the supervisor.

Requirements:

-Minimum GCE 'N' Level qualification.

-Strong communication and interpersonal skills.

-Computer literacy.

-Preferably possess experience in a healthcare setting.

Customer Service Executive

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• 1 to 2 years’ administrative or operational experience preferred

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Your Role

We are looking for a Call Centre Executive to provide administrative support for corporate and insurance patients.

What Will You Do

• Manage and provide administrative services such as assisting patients with their appointments and making arrangement pertaining to their medical treatments.
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

What Do We Want

• At least an O Level or equivalent.
• Have experience as a Cabin Crew.
• Good interpersonal and communication skills.
• 5 days work week.

We are looking for a full-time Receptionist to handle patient-facing duties as well as general clinic management and administrative tasks. When our patients walk into our clinic, we want them to find a friendly, smiling face, and a helping hand. We are looking for a friendly, warm and organized individual to be a strong member of the team. The ideal candidate has excellent communication and multitasking skills, a positive attitude and a strong work ethic.

Key components of your role will be to:

• Greet patients with a smile as soon as they arrive and help them through their treatment journey at the clinic
• Answer the phone in a timely manner, with a smile and efficiently manage bookings and queries.
• Respond and follow up with email enquiries from patients professionally
• Create and manage both digital and hard copy filing systems
• Handle billing and payments accurately
• Assist with a variety of administrative tasks to ensure the smooth running of the clinic
• Provide the Clinical Director with strong administrative support
• Optional - sales and marketing activities which will be tied to performance bonus.

Skills and competencies required for this role:

• excellent interpersonal and communication skills
• 1-3 years of relevant working experience
• Self-driven to provide high-quality customer experience, with exceptional work ethics
• Able to multi-task and work in a fast-paced environment
• Knowledge of spreadsheets/word processing documents and preferably, experience working with customer relationship management software.

Your Role

We are looking for a Call Centre Executive to provide administrative support for corporate and insurance patients.

What Will You Do

• Manage and provide administrative services such as assisting patients with their appointments and making arrangement pertaining to their medical treatments.
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

What Do We Want

• At least an O Level or equivalent.
• Have experience as a Cabin Crew.
• Good interpersonal and communication skills.
• 5 days work week.

Your Role

We are looking for a Call Centre Executive to provide administrative support for corporate and insurance patients.

What Will You Do

• Manage and provide administrative services such as assisting patients with their appointments and making arrangement pertaining to their medical treatments.
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

What Do We Want

• At least an O Level or equivalent.
• Have experience as a Cabin Crew.
• Good interpersonal and communication skills.
• 5 days work week.

Your Role

We are looking for a Patient Service Executive in assisting the Operations Manager and clinic teams in daily activities.

What Will You Do

• To assist the Operations Manager in planning and reporting activities.
• To work closely with the clinic teams in reinforcement positive morale, business execution and uphold company values.
• To attend to patients courteously with qualitied service standard.
• To perform front-desk duties like making appointments, billing and payment collection, handle enquiries like emails, phones, walk-in customers.
• To assist the radiographers or nurses if required.
• To assists in preparing patients for scans and bring them to the scanning room.
• To perform claims submission on insurance or Medisave, and verification of particulars and limits in various claims portal.
• To provide financial counselling for radiological procedures.
• To perform any ad-hoc duties assigned by the management.

What Do We Want

• At least a GCE N or 'O' level, NITEC in Nursing or WSQ Higher Certificate in Healthcare Operations.
• Have experience in healthcare industry and able to perform Phlebotomy would be added advantage.
• Customer oriented and have passionate in the Healthcare industry.
• Good interpersonal and communication skills.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The incumbent will provide administrative support to the Undergraduate Studies Section in the Dean's Office, Faculty of Science. Duties and responsibilities include, but are not limited to the following -

1) Faculty Co-ordinator for Study Abroad Programmes (SAP)

• Plan, manage and coordinate SAP which covers university-wide and faculty-level global partnership with overseas universities.
• Work closely with Global Relations Office (GRO) on the student exchange programme (SEP) allocation and student placement.
• Manage the administrative processes that include student recruitment, selection interview, pre-departure briefings, module mapping and credit transfer for outgoing students in all SAP.
• The range of programmes that the team handles include the following: Student Exchange Programmes (SEP), French Double Degree Programme, Global Classroom, Summer/Winter Programmes, Global Science Summer Programmes, Incoming/Outgoing Summer Undergraduate Research Opportunities Programme in Science (UROPS), Non-graduating, non-exchange programmes, Financial Assistance Schemes (e.g., NUS Awards for Study Abroad, Science Student Overseas Exposure Fund)

2) Student support for outbound and inbound students

• Handle student enquiries/appeals efficiently.
• For inbound students, to also assist in the logistics required (e.g., accommodation).

3) Publicity

• Manage the Faculty's SAP publicity materials
• Update collaterals, website, student portal etc to ensure information is accurate and timely.

4) Others

• Coordinate and answer enquiries (counter, telephone, email) from students and the public.
• Take minutes for Undergraduate Studies/Student Life meetings.
• Provide assistance at University/Faculty level events such as Open House, Freshmen Orientation Briefing, and Commencement.
• Any other duties as assigned by the Vice Dean.

Qualifications/Requirements/Other Info

1. Degree holder with a positive learning attitude.
2. Proficient in Microsoft applications.
3. Ability to work under pressure and multi-task in a fast-paced environment with multiple timelines and demands.
4. Ability to exercise tact and discretion in handling sensitive and confidential information.
5. Possess effective oral and written communication skills.
6. Mature, independent, adaptive and meticulous.
7. A team player with the ability to interact well with all levels of stakeholders.
8. Willing and able to do overseas travel to partner universities

- Remuneration is based on a 12-month salary structure, with annual variable bonus which is subject to incumbent’s performance and the University/School’s prevailing remuneration policies.

- The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.