Total 149 administrative clerical job vacancies in Customer Service category in Australia

Job Title: Coordinator - Operations Support (Admin and Clerical)
Salary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella
Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Blandford Forum, DT11 | Hybrid
Start Date: ASAP
Work Pattern: Monday - Friday| 09:00am - 17:00pm.

Are you ready to make a real difference in people's lives? Join our client as a Coordinator - Operations Support and be part of a team committed to delivering high-quality services to our residents. Based in our client's Blandford Office, you'll play a vital role in scheduling repairs and maintenance, ensuring efficient and timely outcomes for our customers.

Key Duties and Responsibilities:

• Receive and manage work orders, scheduling work diaries for trades staff.
• Liaise with trades teams and other repair staff to meet appointment targets.
• Communicate with residents to confirm their scheduled repair and maintenance works.
• Maintain accurate records and ensure data compliance in relevant systems.
• Support improvement initiatives and assist with complaint resolution.
• Monitor performance and operational efficiency to avoid risks and drive improvements.
• Process purchase orders and invoices to meet financial and compliance goals.

Qualifications and Experience:

• Experience in scheduling or operational roles in a fast-paced, customer-focused environment.
• Proficiency with multiple systems and an understanding of data management.
• Strong understanding of safety compliance processes and procedures.
• Excellent interpersonal, communication, and stakeholder management skills.
• A collaborative mindset with a commitment to promoting inclusivity, equality, and diversity.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Customer Service Administrative Assistant needed in Wembley

The rate is £17.27ph PAYE

This is a temporary role

The reference number is: 5258412

The successful candidate will provide customers and other stakeholders, first contact resolution for Housing & Neighbourhoods service area enquiry types via phone, email, web chat and social media channels. They will provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times and will carry out all duties in accordance with relevant Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Job Description

1. Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
2. To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous)
3. Able to use school implemented IT system for administrative purposes.
4. To handle daily varied demands and queries from parents/students/vendors/staff etc
5. To call pupils absentees and to check with parents on their child’s status every morning.
6. To call pupils to convey messages during ad-hoc / special events.
7. To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
8. To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties

1. To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
2. To help update the school activity notice board in the office (data accuracy is important)
3. To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
4. To assist in general typing duties.
5. To assist in Stores supplies management during school holidays
6. To support any other general admin duties as and when required

Qualifications:

- Full GCE ‘N’, or ‘O’ Level certificate or its equivalent

Skills and experience:

- Good communication and inter-personal skills in reception duties, preferably in school environment

- Good team player with high level of initiative

Contract Period: From 02 Jan 2025 – 31 December 2025.

Option Period: From 01 Jan 2026 – 31 December 2026.

Personnel to be deployed at the following hours:

- Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break

- Service not required on Saturdays, Sundays and gazetted public holidays

Location: Ang Mo Kio Primary School, 20 Ang Mo Kio Avenue 3 Singapore 569920

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

General Administration

•  Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.
• Assist in the dissemination of information: school circulars, parents’ messages.
• Inventory management of spare uniforms and first aid items.
• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.
• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

Qualification:

 Minimum 3 GCE “N” Level Passes including English and Mother Tongue language.

Skills:

• Must be proficient in computer applications such as MS Word, MS Excel.
• Possess customer service oriented disposition with good interpersonal and communication skills.

Experience:

• Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.
• Able to relate well with young children.

Contract Period: From 1 Jan 2025 to 31 Dec 2025 with an option to extend the Contract for a further period of 12 months.

Personnel to be deployed at the following hours:

- Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5 hr lunch break

- Fridays: 7:00am to 3:30pm, inclusive of 1 hr lunch break

- Service not required on Saturdays, Sundays and gazetted public holidays

Location: Yishun Primary School, 500, Yishun Ring Road, Singapore 768679

Scope of work

• Handle telephone calls and inquiries from stakeholders

• Help with walk-in queries from students, parents and teachers

• Provide first-aid to students

• Assist with daily administrative duties such as documentation, data entry

• Pack brochures, booklets and souvenirs for staff and students

• Print worksheets and examination papers

• Any other ad hoc duties assigned by the school

Qualifications, skills and experience:

• GCE 'O' Level

• 3 years in administration

• Proficiency in Microsoft Office - Microsoft Word, Microsoft Excel

• Good communication skills and comfortable engaging stakeholders

• Ability to multitask with good time management

Contract Period: From 1 Jan 2025 to 31 Dec 2025 with an option to extend the contract for a further period of 1 year.

Personnel to be deployed at the following hours:

• Mondays and Wednesday: 8:30am to 5:30pm, inclusive of 30 minutes lunch break

• Tuesday and Thursday: 8:00am to 5:00pm, inclusive of 30 minutes lunch break

• Fridays: 9:00am to 5:30pm, inclusive of 30 minutes lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Anglo-Chinese School (Junior), 16 Winstedt Road Singapore 227911

This advertisement is recruiting for position of Receptionist cum Administrative Assistant.

If successfully selected, you will be seconded to MOE primary school located in Yishun.

Contract Period: From 1 January 2025 – 31 December 2025

Option to Extend: for a further period of 12 months.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5 hr lunch break.
• Fridays: 7:00am to 3:30pm, inclusive of 1 hr lunch break.
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

General Administration

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.
• Assist in the dissemination of information: school circulars, parents’ messages.
• Inventory management of spare uniforms and first aid items.
• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.
• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

The personnel shall minimally have the following qualifications, skills and experience:

Qualifications:

• Minimum 3 GCE ‘N’ level Passes including English and Mother Tongue language.

Skills:

• Must be proficient in computer applications such as MS Word, MS Excel.
• Possess customer service oriented disposition with good interpersonal and communication skills.

Experience:

• Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.
• Able to relate well with young children.

Location: Yishun

Working Hrs: 42hrs/weekly

Responsibilities:

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages,responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ message from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate
• such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

General Administration

1. Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.

2. Assist in the dissemination of information: school circulars, parents’ messages.

3. Inventory management of spare uniforms and first aid items.

4. Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.

5. Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.

6. Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

Qualifications:

1. Minimum 3 GCE N Level passes including english & Mother tongue languages

2. Must be proficient in computer applications such as MS Word, MS Excel.

3. Possess customer service oriented disposition with good interpersonal and communication skills.

4. Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.

5. Able to relate well with young children.

Job description:

• Respond promptly and professionally to customer inquiries via phone, WhatsApp, and email.
• Provide accurate information regarding order status and product details.
• Collaborate with relevant departments to address and resolve customer issues efficiently.
• Proactively manage customer feedback, ensuring effective recovery solutions and maintaining high customer satisfaction.
• Deliver outstanding customer service to walk-in clients.
• Process customer orders and order modifications following company policies and procedures.
• Perform various administrative tasks as assigned on a daily basis.

Requiremetns:

• Proficiency in Microsoft Office Suite and strong computing skills.
• Positive attitude and willingness to learn and adapt.
• Strong organizational and time management skills.
• Excellent problem-solving skills, attention to detail, and ability to work independently.
• Good interpersonal and communication skills.

Key Highlights

• Contract Duration: 2-years
• Nearest MRT: Woodlands (Main Office), Pasir Panjang or Tampines
• Salary: $2,300 - $2,800 per month
• Working Arrangement: Monday – Friday (Office Hours)

Responsibilities

You will be part of a team that champions for the fair treatment of domestic workers in Singapore and promotes cohesive social integration among the community.

• To interview migrant domestic worker (MDWs) in their native language, with the assistance of interpreters, if necessary, either face-to-face or by other means for the purpose of understanding their employment and welfare conditions.
• Render assistance or provide advisory on employment related issues (both to MDWs and employers).
• Escalate infringement of employment and welfare to the relevant authorities.
• Collate and record responses of interviewees onto a custom-designed interview platform, and the collation of reports.
• Perform general clerical duties such as answering phones, appointment scheduling, calling employers to missed interview, letter printing and folding, entering data into spreadsheets, photocopying and collating.
• Other duties as assigned by organisation/supervisor/ centre manager.

Requirements

• ‘O’ Level, ‘A’ Level and Diploma in any field.
• Good command of the English, Mizo and Burmese language to liaise with Myanmar external partners.
• Experience in administrative and customer service will be advantageous.
• Able to communicate in a clear and confident manner, written and verbal.
• Strong interpersonal skills with positive disposition.
• Strong team player.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Wong Xue Ying

BGC Group Pte Ltd

EA License No: 05C3053

Registration No. R22108799

Please ensure you have submitted the additional information in the form below: https://forms.afizan.com/index.php/962926?lang=en

Please note that we will not consider your application if this form is not submitted.

Position:

Receptionist cum Administrative Assistant (Permanent)

Multiple Locations:

Toa Payoh North

Bishan Street 12

Woodlands Drive 62

Anchorvale Drive

Jalan Bunga Rampai

Martia Road

Working Hours:

7:00 am to 4:30 pm or 7:30 am to 5:00 pm or 8:00 am to 5:30 pm

Expected Interview Date:

If you are shortlisted, you will be notified within 2 weeks from the application date.

Packages:

• Salary Range: $2,000 to $3,500, depending on experience
• Annual Leave: 12 days per year
• Sick Leave: 14 days per year
• Medical Insurance
• Variable Bonus

Responsibilities:

• Perform front desk duties by professionally attending to the needs of walk-in customers, including parents, visitors, partners, teachers, staff, and students.
• Assist students according to school guidelines, such as issuing graduation certificates and other documents.
• Accept goods on behalf of staff and coordinate with them to confirm receipt.
• Handle incoming calls professionally, ensuring they are answered within three rings, and manage call-related tasks such as recording messages and directing calls.
• Issue stationery and loan items, providing guidance on the appropriate forms to use.
• Notify the General Office when stationery and first aid supplies in the Sick Bay require replenishment.
• Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for those needing to leave school early.
• Manage lost and found items, ensuring they are promptly recorded, labelled, and organised.
• Handle administrative duties such as data entry and verifying the completeness of submitted forms and documents, including MOE FAS application forms and leave application forms.
• Manage latecomers by updating their details in the Google form, issuing latecomer slips, updating daily attendance records, and notifying the Office Manager about students issued with Corrective Work Orders.
• Schedule parents' appointments with key personnel during Parents-Teachers Meetings.
• Support the Discipline Master in safeguarding Ezlink cards and mobile phones for latecomers or students.
• Provide administrative assistance for fundraising events and maintain orderliness and cleanliness at the reception counter.
• Undertake ad hoc duties and projects assigned by the school, including handling calls, walk-in enquiries, deliveries, school mail, and parcel dispatches.
• Attend to unwell pupils in the General Office (GO) and ensure compliance with the school’s early dismissal procedures.
• Coordinate with the teacher in charge to update weekly school activities in the GO.
• Pack and prepare materials for distribution to all classes.
• Compile basic information and statistics using MS Office and file and distribute school correspondence and materials.
• Provide logistical support for ad hoc staff requests, including preparation of school materials and facility bookings.
• Collate student data while administering applications for financial assistance and other support schemes.
• Provide administrative support during major school events, such as Primary 1 orientation.
• Perform any other duties as assigned by the school.

Requirements:

• Applicants must be Singapore Citizens, Singapore Permanent Residents, or possess an ICA-issued Long-Term Visit Pass (LTVP/LTVP+).
• Candidates should hold at least a GCE N Level Certificate, with a preference for a GCE ‘O’ Level or an equivalent qualification, including passes in English and Mathematics or relevant WSQ certificates.
• Ideally, candidates should have a minimum of two years of experience in frontline customer service.
• A minimum of three years of experience in administrative support is required.
• Relevant experience in similar roles, preferably within a school environment, is advantageous.
• Proficiency in the Microsoft Office suite, including Word, Excel, and PowerPoint, is essential.
• Strong communication and active listening skills are necessary.
• Excellent interpersonal skills, with the ability to engage effectively with students, parents, and stakeholders.
• Ability to thrive in a fast-paced environment while handling inquiries professionally and courteously.
• A collaborative attitude with strong teamwork skills and a high level of initiative is important.
• A strong customer service orientation is required.
• Capability to multitask and manage time effectively.
• Ability to address basic issues independently.
• Basic knowledge of First Aid is preferred.

What's involved with this role:

Temporary Customer Service Administrative Assistant x 4 – Housing



Job Ref: Brent 5258412

Pay Rate: £17.27 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

Role Length: This opening assignment is for 4 months

City: Wembley, London

The purpose of the role is to provide customers and other stakeholders, first contact resolution for Housing & Neighbourhoods service area enquiry types via phone, email, webchat and social media channels.

Key Responsibilities:

Provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times.
Carry out all duties in accordance with relevant Council and Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.
Provide a professional first point of contact and to work effectively and professionally with internal and external colleagues to resolve customer enquiries, complaints and transactions covering Housing & Neighbourhoods.
Take ownership and appropriate action to resolve enquiries within agreed levels of empowerment across a range of channels including phone, email, web chat and social media.
Promote, encourage, educate and support customers to confidently access services via alternative channels to reduce service demand and support channel migration.
Efficiently and effectively search, utilise and update a range of databases and IT systems accurately to resolve customer enquiries, award discounts, process payments, log complaints and handle transactions in accordance with protocols for data entry and compliance.
Respect and understand the individual needs of customers and arrange appropriate support in order to ensure fair and equal access to services, including necessary translations or interpretation skills.
Effectively manage challenging customer interactions with tact, diplomacy, sensitivity and empathy, with due regard for staff and customer safety.



Qualifications:

Good standard of education including Maths and English at GCSE level or equivalent.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Knowledge of providing a customer focussed advice, information, enquiry, transactions and complaints handling service covering a broad range of enquiry types.
Experience of providing a customer-focused service in a demanding, fast paced customer service environment including areas requiring the application of discretion or judgement.
Experience of effectively resolving enquiries covering a range of enquiry types delivered through channels including phone, email, web chat and social media.
Ability to effectively resolve complex customer enquiries, requests, complaints or transactions and deal with a high volume of customer contact via various access channels.
Ability to relate to and understand the needs of a diverse range of people and to proactively seek solutions for their needs e.g. linguistic or disability.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.











S


1

Job Ref: Brent 5258412


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

We are looking for a friendly, team-oriented individual who is keen to join the team! If your forte lies in interacting with people of all ages and all walks of life, and you possess a flair for detail and organisation, you are just what we are searching for!

Key Responsibilities (administrative aspect of the job)

You will represent the company as well as uphold the company's image with the impression you leave on our clients. You will be the focal point of communication between students, parents and management, providing information, scheduling classes, sorting out administrative tasks, handling queries and sales, and managing feedback. In order to let clients feel welcome at the gymnastics centre, an approachable attitude is the way to go.

Job Requirements

• Minimum 3 years experience of administrative and receptionist background (please provide references)
• Education qualifications (degree, diploma, or certificate in administration and business)
• Proficient in English (verabl and written)
• A customer-service oriented attitude
• Able to work independently to meet deadlines
• Possess effective communicative and interpersonal skills
• Proficiency in intermediate Excel & other MS office application
• Meticulous, independent and has good analytical and problem solving skills
• Work during business operation hours i.e. from afternoon to night, 3.5-6 days work week
• Singaporeans or PRs only

*Only shortlisted candidates will be contacted

Han Hua Mandarin Centre is Toa Payoh's leading destination for primary and secondary level students looking to rediscover the joy of learning Chinese Mandarin. We are committed to each and every of our student, with small class sizes and a supportive working environment.

We are seeking a highly driven individual, with or without experience, but what is important is to possess a passion for education, to apply for the position of Center Administrative Manager cum part time Teacher to lead and oversee the day-to-day operations of our enrichment center, and also taking on the responsibility of teaching a few classes.

As the Centre Admin, you will be responsible for the following:

• Handling of student registrations, payment information, make up classes arrangements and queries from parents
• Coordinating the printing and distribution of lesson worksheets
• Liaising with teachers on make-up lessons absentees and miscellaneous logistical matters
• Ensuring classrooms are kept clean and neat before and after each class

As a part time teacher at the centre, you will be responsible for:

• Planning and setting of curriculum and lesson materials for assigned level(s)
• Conducting of assigned classes

Working hours

• 5 day week
• Required to work on weekends and some public holidays

Off Days

• 2 weekdays per week

Welfare

• At least 3 weeks of annual leave
• Performance bonus

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

Job Title: Customer Service and Administrative Executive

Location: Singapore (Remote)

Job Summary:

We are seeking a Customer Service and Administrative Executive to manage customer inquiries, resolve issues, prepare invoices, and handle salary slip processing. This remote role requires a proactive and organized individual with excellent communication skills and a strong focus on customer satisfaction.

Key Responsibilities:

• Customer Interaction: Provide professional, timely responses to customer inquiries via phone, email, and virtual meetings.
• Problem Resolution: Address and resolve customer issues effectively, ensuring a high standard of customer service.
• Invoice Preparation: Accurately create and manage invoices for clients, maintaining organized records.
• Salary Slip Processing: Prepare and distribute salary slips accurately, ensuring timely delivery.
• Client Communication: Maintain regular contact with clients to understand their needs, respond to queries, and foster positive relationships.
• Administrative Support: Perform general administrative duties, such as record-keeping, documentation, and file management.

Qualifications:

• Education: Minimum of a high school diploma; a diploma or degree in Business Administration or related fields is an advantage.
• Experience: Previous experience in customer service, administration, or invoicing is preferred.
• Skills:Strong written and verbal communication skills.
  Proficiency in Microsoft Office (Word, Excel) and experience with invoicing and payroll software.
  Excellent problem-solving skills, attention to detail, and ability to work independently in a remote setting.
  Strong organizational skills and time management.
  

Personal Attributes:

• Customer-oriented and proactive in addressing client needs.
• Professional, reliable, and able to work independently.
• Strong interpersonal skills to build client relationships remotely.