Total 87 front desk officer job vacancies in Customer Service category in Australia

Service Desk Lead
Ref: REQ001545 Competitive Salary and Excellent Benefits. Full Time. We are expanding our service desk to help support the College’s ever-increasing use of IT. This is a new role heading up our Service Desk, overseeing our support team working to provide an outstanding service across our three campuses. Working alongside our infrastructure team to implement new systems and services while maintaining existing. This is a superb opportunity for a first-class applicant to work in an Outstanding College. In turn, we can offer you interesting and varied work with an excellent benefits package. Benefits include: LGPS Pension, 32 days holiday, onsite gym, Employee Assistance Programme including Savings Centre offering retail discounts, Refectory and free on-site parking. Farnborough College of Technology is an Equal Opportunities Employer. Interviews will take place shortly after the published closing date or when a suitable number of appropriate applications have been received, so early submissions are encouraged. Suitable candidates may be interviewed before the closing date and we reserve the right to withdraw the position if an early appointment is made. Safeguarding for Employees The College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment. Positions within the College will involve contact with young people and vulnerable adults. Consequently, post-holders will be obliged to demonstrate and maintain their suitability to work with young people and vulnerable adults. This will include a requirement to undertake an enhanced DBS (Disclosure and Barring Service) check, in addition to referencing and qualification checks.

FTE Salary: £23,447 - £27,164 per annum
Actual Salary: £21,000.67 - £24,329.86 pro rata, per annum
As the centre enters an exciting period of growth and development, it is looking for a talented individual who is passionate about delivering the very best experience to young people.
We are looking to appoint a Student Support Officer to join our successful team to help support and assist with managing student behaviour and encouraging attendance amongst our learners on a fixed term contract till July 2025. Key ResponsibilitiesYou will be responsible for promoting an optimal learning environment and acting as a deterrent to unsafe or unacceptable behaviour by monitoring designated areas. In addition, you will be required to provide individual support to learners and signpost learners to the relevant support needs.
You will help support and guide student behaviour, whilst encouraging commitment and punctuality amongst our learners.Skills, Knowledge and ExpertiseGiven the nature of this role we require someone who is passionate about delivering the very best experience to young people. You will ideally hold a First Aid at Work Certificate and demonstrate the ability to respond to incidents/ accidents when required. You’ll also have experience in a similar role and setting. Finally, you’ll possess recent and relevant experience of working within a team as well as the ability to demonstrate good communications skills with persons on all levels.BenefitsVery competitive salaries that have seen sector leading pay awards
Excellent annual leave entitlements for all (between 35 and 50 annual leave days, as well as 8 bank holiday days, and additional time off over the Christmas period!)
Dedication to career development and progression through dedicated development days, talent schemes and much more
Recognition for great work through awards, events and celebration days
Cycle to Work Scheme
Access to onsite facilities with discounted rates on services including Bliss Hair & Beauty Salon, dog grooming, car health checks
Use of the College gym facilities as well as discounts at local gyms
Generous pension schemes (23.68% employer contribution for teaching roles, 21.5% employer contribution for non-teaching roles)
Access to a huge range of high street discounts
Free will writing
Travel discounts including local bus, tram, train, as well as cross country coach and trains
Free flu vaccine
Free confidential counselling service and wellness platforms

Kitchener Primary School
Kitchener Road
CF11 6HT
Post Title: Senior School Support Officer
Post Ref: ED50011349
Contract: Permanent
Salary: Grade 4 SCP 6-11 (£25,183- £27,269) Pro Rata
Hours: 35 hours per week. 39 weeks per year (term time only)
Start Date: As soon as possible
The governors of Kitchener Primary School are seeking to appoint a well organised and highly effective Administration to join our friendly and professional team.
The successful candidate will need to:
• Be an excellent team player
• Show flexibility
• Show initiative
• Have good time management skills
• Work with our families
• IT Proficient.
Kitchener Primary School is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment.
This post is subject to a Disclosure and Barring Service Enhanced check and satisfactory references.
This vacancy is suitable for post share.
Please download or print off the application form by selecting the “Apply Now” button.
Application forms should be completed in full and returned to the school by email for the attention of The Headteacher, before the closing date.
Application closing date: Friday 6th December 2024 at 12 noon
Short listing and interviews: w/b 9th December 2024
Interview date - tbc
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.
As an equal opportunities employer, we value diversity. Therefore, although not a requirement for application, we welcome and encourage applications from underrepresented individuals including those:
• aged under 25;
• not in employment, education or training;
• from our local communities including in particular disabled individuals, carers and those from the Cardiff BAME and LGBT+ communities;
• ability to communicate fluently in Welsh.

Are you passionate about supporting 16-19 students to be successful in their FE setting and achieve their aspirations?
Our Inclusive Learning curriculum has an opportunity for you to help shape the future for their learners by providing support for Safeguarding/Social and Emotional issues that may impact on their learning and achievement.
You will be the first point of contact for both staff and students who raise safeguarding concerns, liaising closely with the college safeguarding team to ensure that these are dealt with in line with New College Swindon safeguarding policies. You will also liaise closely with the Mental Health and Wellbeing team to provide appropriate social and emotional support, including interventions, or to signpost to any outside agencies as required. You will be part of the Additional Learning Support team working with Inclusive Learning across both the North Star and Queens Drive Campuses.
To apply for this role, you will need a recognised Level 3 youth, community, mentoring or guidance qualification. You will need experience working with students with a range of LDD including challenging behaviour, mental ill health, SCF, Pervasive Development Disorders and SpLD and how to deal with safeguarding concerns. You will also need to be an excellent communicator, advocate for students and demonstrate empathy when working with young people.
Benefits: 5.4 weeks holiday included in salary, 21.7% College pension contribution to LGPS, health care cash plan, free car parking, discounted Hair & Beauty, on-site gym, staff development & training, Sodexo Retail Discount Scheme, and more!We are an equal opportunities employer and welcome applications from all sectors of the community.
Please note that this vacancy may close before the published closing date if sufficient applications are received so if you are interested, please apply as soon as possible. To apply, you MUST have Right to Work in the UK.

The Leicestershire College’s Student Recruitment team have an exciting new role opportunity for a Customer Service Officer to join the team. You will be an integral part of the team, providing an exceptional, friendly and responsive service to all applicants and visitors to the College. This role will be expected to provide general support across all Student Recruitment functions – Customer Services, Admissions and Enrolments, with the core emphasis for this role being on the delivery of Enrolment Services. A flexible approach to work will therefore be a key requisite for this role. This role will be required to undertake a consistent level of administrative and customer service roles, as the team looks to consistently adapt and enhance the way we deal with our customers in a changing and challenging sector. The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of our business. We are proud to have achieved the Investor in Diversity award. We actively encourage applications who are current under-represented and where we are using positive action under the Equality Act. We welcome everyone to consider becoming a part of our journey. The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. Alongside our commitment to your professional and personal development, we also offer a generous benefits package including: A competitive pension scheme On-site parking One campus facility Subsidised nursery fees Up to 25 days annual leave per year Additional annual leave available Fantastic CPD and inclusive resources for development Well-being hours Opportunities of volunteering within local community and charities We offer a range of family friendly, inclusive employment policies, flexible working arrangements and agile working where the business allows. We provide staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to support with mental health and wellbeing for staff from different backgrounds. We are and have consistently invested in providing our learners and employees with an outstanding and unrivalled range of modern facilities and resources. The successful candidate will be employed by The Leicestershire College a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at Loughborough College. Due to the limits put upon sponsorship allocations, we are currently unable to offer sponsorship to candidates for this role. This remains under review.

PermanentFull time - 37 Hours per weekTerm Time Only
TPLTSS5 £23,702 - £26,138 (actual salary)
Plus various Company Benefits
The Priory Learning Trust is looking to recruit a Pastoral Support Assistant to work at Priory Community School – An Academy. This is an exciting opportunity for an individual who would relish the chance to join us. This is a non-teaching role focussed on supporting the Heads of Years to assist in the provision of pastoral and academic support to students in year groups to ensure they achieve to their full potential.What you will do:Assist the Heads of Years in monitoring the academic progress of students, through ensuring that data and reports are provided by teachers and tutors.
Reviewing data provided by the Data Manager, teachers and tutors in order to identify those failing to make progress.
Support students in a year group or groups in their personal development and progress through school by providing encouragement, rewards, advice and guidance, induction.
Monitor the behaviour of students, carry out investigations, speak to students, communicate with parents.
Ensure that students follow the rules of the school – particularly with regard to school uniform and the behaviour policy.
The successful candidates will have:Experience of working in a school or a similar environment
Ability to adhere to working procedures and policies within the school environment.
Good oral and written communication skills.
Ability to maintain confidentiality
Good ICT skills
Patient, flexible and adaptable, meticulous and conscientious.
Ability to manage own time effectively.
We are a flexible employer and will do our best to accommodate all types of working, so please do apply. We are an employer who takes staff workload seriously. We work together as one team to support each other, with the added benefit of being a part of a large Trust in the local area with opportunities that reflect this.
As a TPLT employee, you will have access to incredible employee benefits, including -The PLaTform - Access to our dedicated wellbeing centre & exclusive shopping discounts.
Healthshield - A fully funded Healthcare Scheme which provides services such as a 24/7 GP Line & Healthcare cashback.
Discounted nursery fees at our Academy pre schools.
CPD opportunities both internally & externally.
A very friendly school community with dedicated, supportive & inspiring colleagues.
About The Priory Learning Trust:
TPLT grew from an intent to bring the power of partnership and sharing to bear and provide a first-class education to a wide range of children, from all backgrounds.At our heart is a passion to put ‘Students First’ and deliver exceptional education; beyond outstanding for every single child. We do this with a relentless drive for academic excellence, shared moral purpose and values combined with lots of fun and happiness. We believe that happy schools are also high-achieving, successful schools.
We strive for partnerships between students, families, staff and the wider community to create exceptional student outcomes. We also ‘cherish’ our staff. We believe they are amazing and are passionate to empower them through support, training, and career opportunities. With such brilliant people all aiming for the same goals, we are able to ensure every student achieves all that they are capable of and more, regardless of their background.
TPLT is also a successful Training School Alliance. This has been a great foundation on which to build for excellence. We know that this key focus on staff development will deliver exciting and effective learning to our children and.young people.Early applications are encouraged as we reserve the right to close the vacancy early.
The Priory Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All paid positions which involve working regularly within academies are exempt from the Rehabilitation of Offenders Act 1974. You must declare all convictions (including convictions with Absolute Discharge), cautions or bind-overs you may have, even if they would otherwise be regarded as ‘Spent’ under this Act and where applicable any disqualifications under the Childcare Act.
The amendments to the Exceptions Order 1975 (2013) provide that certain spent convictions and cautions are ‘protected’ and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Disclosure and Barring Service filtering guide.
This role involves working with children on a daily basis and is therefore in regulated activity.
Please see the following links to our Safeguarding and Child Protection policy and Recruitment and Selection policy.
Closing Date: 24 November 2024
Proposed Interview Date: 28 November 2024
Proposed Start Date:01 January 2025

We are excited to announce we are recruiting for an enthusiastic individual to take on the role of Student Support Officer. This is a permanent, full time role.
This role is term time only, 39 weeks.
Responsibilities
You will be responsible for promoting an optimal learning environment and acting as a deterrent to unsafe or unacceptable behaviour by monitoring designated areas. In addition, you will be required to provide individual support to learners and signpost learners to the relevant support needs.
You will help support and guide student behaviour, whilst encouraging commitment and punctuality amongst our learners.
Skills, Knowledge and Expertise
Given the nature of this role we require someone who is passionate about delivering the very best experience to young people. You will ideally hold a First Aid at Work Certificate and demonstrate the ability to respond to incidents/ accidents when required. You’ll also have experience in a similar role and setting. Finally, you’ll possess recent and relevant experience of working within a team as well as the ability to demonstrate good communications skills with persons on all levels.
Benefits
• Very competitive salaries that have seen sector leading pay awards
• Excellent annual leave entitlements for all (between 35 and 50 annual leave days, as well as 8 bank holiday days, and additional time off over the Christmas period!)
• Dedication to career development and progression through dedicated development days, talent schemes and much more
• Recognition for great work through awards, events and celebration days
• Cycle to Work Scheme
• Access to onsite facilities with discounted rates on services including Bliss Hair & Beauty Salon, dog grooming, car health checks
• Use of the College gym facilities as well as discounts at local gyms
• Generous pension schemes (23.68% employer contribution for teaching roles, 21.5% employer contribution for non-teaching roles)
• Access to a huge range of high street discounts
• Free will writing
• Travel discounts including local bus, tram, train, as well as cross country coach and trains
• Free flu vaccine
• Free confidential counselling service and wellness platforms

Day Residential Support Officer £23,130 - £23,607 per annum 37.5 hours per week Permanent
About Us Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality (The Times and Sunday Times Good University Guide 2023) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice. Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here.
About the Role • Work as part of a team to provide support and guidance for our residential college and university students • Ensuring safeguarding, health and safety standards are maintained within student accommodation • Responsible for maintaining positive student behaviour within your designated halls • Providing a safe and nurturing environment for our residential students to enhance the student experience. • Conducting daily checks of residential halls to ensure students are maintaining the standards set out in their residential agreement • The successful candidate will be required to work between the hours of 7:45am to 4:15pm, Monday to Friday.
About You • A positive ‘can do’ attitude • Demonstrate patience and resilience within a challenging and rewarding environment • Understand the importance of safeguarding within a residential setting on campus • The ideal candidate will have previous experience of supporting young people • Confident to build a rapport with our students, address concerns and implement solutions in order to maintain our high standards on campus
We offer a fantastic package of staff benefits including: • 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service. • Monthly meal allowance to use in the onsite catering facilities • Wellbeing support including our Employee Assistance Programme • Generous pension scheme (LGPS) • Employee Discount Scheme • Onsite fitness facilities • Flexible working opportunities available • Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online.Click here to view the full Job Description and Person Specification The closing date for receipt of applications is 24th November 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. Candidates must be able to demonstrate their eligibility to work in the UK.

Salary: Grade 8, Point 12: ACTUAL: £22,139 per annum Contract: Permanent, 35.25 hours per week (35 hours, 15 minutes), 39 weeks per year (term time plus inset days)
About the roleWe are looking for a Pastoral Support Officer to join our team. The successful candidate will oversee and manage the behaviour of students within the school. You will be responsible for implementing strategies and interventions to support students in developing positive behaviours and attitudes towards learning. Additionally, you will work closely with teachers and parents to create a supportive and inclusive learning environment for all students. The ability to drive (and access to car) is essential for this role as there may be requirements in which you may need to travel.
Safeguarding Information:SAST will conduct online searches of shortlisted candidates. In line with KCSIE guidance, this will be part of safer recruitment checks, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination, a person who will not be on the appointment panel will conduct the searches and will only share information if and when findings are relevant and of concern. Safeguarding responsibilities associated with this role may include engagement in regulatory activity, such as administering first aid or supporting an upset child. It will have contact with young people on a day-to-day basis. SAST is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will have to meet the person specification and the post is subject to safeguarding checks, including an enhanced DBS check and Children’s Barred List check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. SAST recognises the benefit of having a diverse workforce and is committed to building a workforce which reflects diversity from the communities it serves. SAST values the contributions from all staff from a wide range of different backgrounds and actively seeks to promote an environment that is free from discrimination and harassment and at the same time supports fair promotion and cultural acceptance. Under the provision of the Equality Act 2010 SAST welcomes applications from everyone and operates a recruitment process which is fair and does not discriminate against or disadvantage anyone because of their age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race or nationality, religion or belief, sex or sexual orientation. This role is UK- based and your right to work will need to be established as part of the appointment process.

Early Help & Attendance Officer, Deputy DSL Location: Quidenham, Norwich, NR16 2NZ Contract Type: Permanent Hours: Full Time, 40 hours per week, Term time only Hourly Rate: £14.00 - £15.28 Actual Salary: £25,015.19 - £27,302.29 per year dependant on experience Closing Date: 12noon 27/11/24 Interviews: W/C 2nd Dec
Aurora White House School and Aurora Eccles School Part of the Aurora Group, Aurora White House School and Aurora Eccles School in Quidenham, Norwich are looking for a Early Help & Attendance Officer and Deputy DSL. The schools provide day placements for students aged 6 to 16 years primarily with communication and interaction difficulties or specific learning difficulties such as dyslexia. Some may be on the autistic spectrum or have anxieties and difficulties that create barriers to learning.
Main Purpose of the Role: To work within our Engagement Team, supporting the teaching staff in their work with students aged 7 to 16 years with communication and associated difficulties or specific learning difficulties such as dyslexia. Some may be on the autistic spectrum or have anxieties and difficulties that create barriers to learning. To promote positive attitudes by students and families towards education and to ensure parents are aware of statutory responsibilities. To identify, implement and lead on the Early Help Process across the school to safeguard and protect the children, young people and staff at Aurora Eccles School. To oversee and enforce the attendance policy and working with individual students and their families with regards to attendance issues. To support the Designated Safeguarding Lead (DSL) with safeguarding caseload management. To receive safeguarding referrals via the school’s safeguarding system, My Concern, and follow school safeguarding processes and policies. To support the Engagement Leads with behaviour management within school. To lead on the uploading of evidence & liaisons with the Anti-Bullying Quality Mark team. Please note that duties will vary and you will be expected to contribute to the overall aims of Eccles when required.
Skills and Qualifications Qualifications: GCSE Maths and English Language qualification minimum Grade 4 or equivalent is essential. A relevant professional qualification or the ability to gain L3 in working with children and young people L3 in working with children and young people is highly desirable Qualifications in behavioural approaches or psychology would be desirable Knowledge and Experience: Knowledge and demonstrable experience of working with Children with autism/SEND Understanding of the Safeguarding principles and Child Protection DSL training desirable but not essential. Early Help training desirable but not essential. Previous experience of working for Social Care Services desirable but not essential. Good appreciation and knowledge of health and safety, data protection principles and equal opportunities Skills and Behaviours: Commitment to the role, the desire to put the child/young person first and treat them as an individual. Proven ability to solve problems quickly and decisively and able to stay calm in a crisis/emergency situation. Excellent communication skills both written and verbal (English). Be positive and creative in meeting young people’s needs. Work on your own as well as part of a team Work collaboratively with other Employees and professionals with good interpersonal skills. Good numeracy and literacy skills. Competent ICT skills. Punctual and reliable. Able to undertake the physical demands of the job role. Due to the rural location of the school, candidates must hold a full UK driving licence and have access to their own vehicle. Benefits and Additional Information What’s on offer? Training and Development - Within Aurora, we strongly believe that learning and development should not be limited to just the children and young people we support. We offer wide range of programmes and opportunities to all our employees to improve your skills and further your career.FREE Lunch! - All staff are able to take advantage of school lunches whilst onsite, at no cost along with free teas and coffees Save money on your bills! - With the cost of living rising we have a fantastic benefit through Perkbox to help with cutting costs and help make your money go further. Perkbox is a free app for you to use on the go wherever you are. You can get deals and discounts to save money on things like your weekly food bill, phone plans, internet, eating out, gym memberships, insurance and more. You can also use Perkbox for our cycle to work scheme and car scheme.Competitive Pay and Reward - Every year we compare the market rates of pay and rewards to insure they are comparable or better to other similar organisations. We also offer Enhanced Annual Leave, Company Sick Pay, Enhanced Pension Scheme and Life Assurance.UK Health Cash Plan - This plan can help cover your day to day healthcare expenditure such as optician and dental bills. You and your children are covered on this plan and you can also choose to upgrade and add a partner to enjoy the benefits with you.Employee Assistance Programme - Your health and wellbeing is very important to us and we have support available on a wide variety of issues, helping you with online tools, information and via a freephone counselling service available 24/7.Refer a friend for £1,000 - We’ll reward you for recommending friends and family to come and join the company (*terms apply)Family fun - Family swim on siteFree onsite parking
How to Apply: You can apply online by completing our online application form.Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search.

Early Help & Attendance Officer, Deputy DSL Location: Quidenham, Norwich, NR16 2NZ Contract Type: Permanent Hours: Full Time, 40 hours per week, Term time only Hourly Rate: £14.00 - £15.28 Actual Salary: £25,015.19 - £27,302.29 per year dependant on experience Closing Date: 12noon 27/11/24 Interviews: W/C 2nd Dec
Aurora White House School and Aurora Eccles School Part of the Aurora Group, Aurora White House School and Aurora Eccles School in Quidenham, Norwich are looking for a Early Help & Attendance Officer and Deputy DSL. The schools provide day placements for students aged 6 to 16 years primarily with communication and interaction difficulties or specific learning difficulties such as dyslexia. Some may be on the autistic spectrum or have anxieties and difficulties that create barriers to learning.
Main Purpose of the Role: To work within our Engagement Team, supporting the teaching staff in their work with students aged 7 to 16 years with communication and associated difficulties or specific learning difficulties such as dyslexia. Some may be on the autistic spectrum or have anxieties and difficulties that create barriers to learning. To promote positive attitudes by students and families towards education and to ensure parents are aware of statutory responsibilities. To identify, implement and lead on the Early Help Process across the school to safeguard and protect the children, young people and staff at Aurora Eccles School. To oversee and enforce the attendance policy and working with individual students and their families with regards to attendance issues. To support the Designated Safeguarding Lead (DSL) with safeguarding caseload management. To receive safeguarding referrals via the school’s safeguarding system, My Concern, and follow school safeguarding processes and policies. To support the Engagement Leads with behaviour management within school. To lead on the uploading of evidence & liaisons with the Anti-Bullying Quality Mark team. Please note that duties will vary and you will be expected to contribute to the overall aims of Eccles when required.
Skills and Qualifications Qualifications: GCSE Maths and English Language qualification minimum Grade 4 or equivalent is essential. A relevant professional qualification or the ability to gain L3 in working with children and young people L3 in working with children and young people is highly desirable Qualifications in behavioural approaches or psychology would be desirable Knowledge and Experience: Knowledge and demonstrable experience of working with Children with autism/SEND Understanding of the Safeguarding principles and Child Protection DSL training desirable but not essential. Early Help training desirable but not essential. Previous experience of working for Social Care Services desirable but not essential. Good appreciation and knowledge of health and safety, data protection principles and equal opportunities Skills and Behaviours: Commitment to the role, the desire to put the child/young person first and treat them as an individual. Proven ability to solve problems quickly and decisively and able to stay calm in a crisis/emergency situation. Excellent communication skills both written and verbal (English). Be positive and creative in meeting young people’s needs. Work on your own as well as part of a team Work collaboratively with other Employees and professionals with good interpersonal skills. Good numeracy and literacy skills. Competent ICT skills. Punctual and reliable. Able to undertake the physical demands of the job role. Due to the rural location of the school, candidates must hold a full UK driving licence and have access to their own vehicle. Benefits and Additional Information What’s on offer? Training and Development - Within Aurora, we strongly believe that learning and development should not be limited to just the children and young people we support. We offer wide range of programmes and opportunities to all our employees to improve your skills and further your career.FREE Lunch! - All staff are able to take advantage of school lunches whilst onsite, at no cost along with free teas and coffees Save money on your bills! - With the cost of living rising we have a fantastic benefit through Perkbox to help with cutting costs and help make your money go further. Perkbox is a free app for you to use on the go wherever you are. You can get deals and discounts to save money on things like your weekly food bill, phone plans, internet, eating out, gym memberships, insurance and more. You can also use Perkbox for our cycle to work scheme and car scheme.Competitive Pay and Reward - Every year we compare the market rates of pay and rewards to insure they are comparable or better to other similar organisations. We also offer Enhanced Annual Leave, Company Sick Pay, Enhanced Pension Scheme and Life Assurance.UK Health Cash Plan - This plan can help cover your day to day healthcare expenditure such as optician and dental bills. You and your children are covered on this plan and you can also choose to upgrade and add a partner to enjoy the benefits with you.Employee Assistance Programme - Your health and wellbeing is very important to us and we have support available on a wide variety of issues, helping you with online tools, information and via a freephone counselling service available 24/7.Refer a friend for £1,000 - We’ll reward you for recommending friends and family to come and join the company (*terms apply)Family fun - Family swim on siteFree onsite parking
How to Apply: You can apply online by completing our online application form.Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search.

Special Support Officer - Ysgol Bryn Castell
Job description
32.5 hours per week

An enthusiastic, motivated, and committed person is required by the Governing Body of Ysgol Bryn Castell to support pupils with Behavioural, Emotional and Social Difficulties including Autism alongside other Additional Learning Needs (ALN) as a Special Support Officer within a special school environment.

Some experience of working with Additional Learning Needs (ALN), particularly pupils with Behavioural Emotional and Social difficulties (BESD) including Autism across both the primary and secondary phase would be advantageous.

The successful candidate will have access to a range of employee benefits including:

All employees can access the Brivilege Rewards programme which gives access to all the savings and benefits that come from being an employee of Bridgend County Borough Council. Including discounts from major retailers.

Subsidised Leisure: All employees are eligible to purchase a Bridgecard at reduced rates which offers discounted access to the council’s leisure centres within the borough.

Salary sacrifice benefits including the cycle to work scheme.

Occupational Health Services: there are a range of services available to promote staff welfare. These include an in-house counsellor, full access to SAS physical and mental health wellbeing services and access to VIVUP that can provide a range of support including financial, wellbeing mental and physical support.

Training and Development: YBC recognise the importance of learning to the success of the organisation and are committed to the investment in and development of our staff.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

Criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.

Closing Date: 27 November 2024

Benefits to working at Bridgend County Borough Council

Job Description & Person Specification

We are looking to recruit a site services officer to support our site teams across the trust.This role plays a crucial part in the smooth running of our schools. Under the day-to-day supervision of the Senior SSO and under the direction of the MAT Facilities Manager and schools SLT you will support the site team in the provision of all site service activities during the week and the weekdays as cover.
This includes janitorial, cleaning, maintenance, and monitoring duties and ensuring the site is safe, well-maintained, attractive, and a suitable environment for the educational and community activities taking place on-site and across other schools in the MAT as required.

Student Support Officer
Salary: Grade 4 Point 5 - 7 (£21,295 - £21,977 actual salary per annum)
Hours: 37 hours per week, Term Time plus 5 days
Monday - Thursday 8:15am to 16:15pm and Friday 8:15am to 15:45pm
Permanent
Start date: ASAP
The Thrive Co-operative Learning Trust is responsible for nine schools across Hull; two secondary and seven primary. A Thrive school is one that is a dynamic community of staff, pupils and their families all focussed on one thing - inspiring pupils to thrive in life.
The Boulevard Academy aims to create a positive learning culture that is aspirational and supportive, with excellent opportunities for professional development.
We are looking for someone who believes in building strong relationships with students and families and is willing to go the extra mile to support them in being successful both in and outside of school. The role is to provide support and guidance to students, including support programmes to enable access to learning for pupils and to assist in the management and care of pupils around the school. You will possess excellent communication skills and work closely with parents/carers.
Should you wish to have an informal and confidential discussion and/or arrange a visit, please contact the Boulevard academy and we will be happy to facilitate this.
Closing date: Friday 8th November 2024, 9:00am
Interview date: Week commencing 11th November 2024
As part of Thrive Cooperative Learning Trust’s commitment to safer recruitment processes and in accordance with statutory guidance: Keeping Children Safe in Education an online search will be undertaken on all shortlisted candidates.
Please note, we do not accept CVs, applications must be submitted using our application form.
Our commitment to Safeguarding: Thrive Co-operative Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Each school has a robust Safeguarding Policy and all staff receive training relevant to their role at induction and throughout their employment.
A candidate’s suitability to work with children will be explored at all stages of the recruitment process. The successful applicant will, in accordance with statutory guidance, be subject to a comprehensive pre-employment checking process including receipt of a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS), a Children's Barred List check, a Section 128 Management Check if relevant, Prohibition check and overseas checks as applicable, identity check, medical clearance, proof of qualifications, satisfactory references and a check regarding their eligibility to work in the UK.
This role involves contact with children and provides regular access to children, therefore it is ‘regulated activity’. As such, this post is exempt from the Rehabilitation of Offenders Act - 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
Our commitment to equality and diversity: Thrive Co-operative Learning Trust recognises and celebrates the diversity of its schools and their communities. There is a shared commitment across the Trust to develop further a culture of respect, where discrimination is not tolerated, and individuals are treated equitably and fairly and feel a sense of belonging.
Please visit Thrive Trust website to view our Job Applicant’s Privacy Notice, which explains how we collect, store, and use personal data about individuals applying for jobs at our school.

Attendance Support Officer Grade 6, Points 13-20 37 hours a week Term time only plus additional 5 days by agreement with line manager Equivalent to 39 weeks Salary- £26,873-£30,296 full time (actual £23,089-£26,030) (Subject to April 2024 pay increment) Temporary for 1 year. (This role requires you to hold a full valid driving licence) Chosen Hill School is looking for someone to identify and support students with low attendance and who need to improve their attendance. The successful applicant will provide support and challenge to parents in line with our policy on attendance. You will work collaboratively with the Education Welfare Office (EWO), Pupil Premium Manager and Attendance Administrator liaising with agencies as well as develop and maintain links between school and the homes of students. You will meet with students regularly to identify barriers to attendance. The ultimate aim of the role is to remove these barriers to build good attendance identified students.
The role will involve working with students in Year 7-11.
You will have experience of working with people in a supportive role with a strong desire to see people succeed. With training, you will develop a clear understanding of the barriers to good attendance as well a variety of strategies to improve attendance. Chosen Hill School is a happy school built on positive relationships and is a rewarding place to work. You will receive excellent support in helping you to secure the best care and guidance for our students and their families.
Chosen Hill School is a thriving comprehensive academy, judged good by Ofsted in all categories. It is a large, popular and successful11-18 Academy School situated in Churchdown half way between Cheltenham and Gloucester. We have around 1350 students on roll, of which 200 are in the Sixth Form. Chosen Hill is a happy school, where students, staff and parents work closely in partnership. There is an atmosphere of trust and mutual respect.
Benefits of working at Chosen Hill School include: • Support from an experienced IT Department • Full training, although knowledge of IT systems is required • First Aid at Work qualification • Local Government Pension Scheme with generous employer contribution • Cycle to work scheme • Employee Benefits including – free coffee, free onsite parking, employee assistance programme, free breakfast an increasing programme of staff social events, on site car valet service, free flu vaccinations, staff counselling including regular reflective supervision.