We're seeking a proactive and detail-oriented Commercial Assistant(Assistant Quantity Surveyor)to play a crucial role in supporting our commercial operations, particularly focusing on capital & lifecycle projects across our PFI estates.This role is perfect for individuals who are adept at balancing financial acumen with effective administrative skills and who have a keen interest in the property and construction sector, ensuring our commercial objectives are met with precision and efficiency.

The successful candidate will be responsible for assisting our experienced commercial team in providing accurate cost advice and assisting with the maintenance of our annual commercial plans as well as assistance with the financial aspects of our construction projects.

With regular time based from our Salford office it would be beneficial if you were located within the greater Manchester / Greater Liverpool or Cheshire areas or within a reasonable commute.

Due to the nature of the job and our clients’ requirements the role may involve travel to our clients’ sites across the UK, you will however be able to balance your week with home working and Sodexo’s flexible approach to work.

Although you’ll be working to challenging deadlines and juggling multiple priorities; you’ll be supported by a team of experienced professionals who work collaboratively, support each other’s development and who are passionate about what they do and how they do it.You’ll be involved in a variety of project enquiries working with different types of customers with no two jobs being the same!

You can have the confidence that you’ll be supported by your line manager and peers; with constructive input being provided in open forum to negate potential issues.You’ll join a team who deliver to the highest standards and exceptional service to our internal and external clients.

Interviews will be conducted virtually initially, followed by an in-person interview in Salford

• Capital and lifecycle project commercial management.
• Assist in managing and updating commercial lifecycle plans for Sodexo PFI estates.
• Maintain good client relations internal and external.
• Present and always provide professional service.
• Perform finance related administration tasks to support commercial operations.
• Record and maintain accurate data, contributing to the overall effectiveness of our commercial strategies

• Strong communication and interpersonal skills with a good attention to detail
• Excellent numerical and analytical skills
• Further education in Business, Building, Finance, Quantity Surveying, or similar field is an advantage.
• Ideally 1 to 2 years’ experience in construction / maintenance / FM environment or within a commercial role.
• Ability to keep focus on day-to-day performance whilst simultaneously pursuing longer-term opportunities.
• ⁠A willingness to learn and develop new skills

• Flexible and dynamic work environment
• Performance Bonus
• Contributory pension scheme

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

To deliver top-notch solutions for water, fire, and accidental damage in residential and commercial settings, ensuring high customer satisfaction and adherence to service standards.

• Attend new job allocations for domestic and commercial perils.
• Identify and pursue new business opportunities.
• Follow company and quality procedures, including Health & Safety.
• Conduct moisture surveys and apply drying techniques.
• Prepare and calibrate equipment.
• Communicate with customers, loss adjusters, builders, insurance companies, and policyholders.
• Recommend and implement new methods and techniques.
• Maintain and service the company van.
• Input reports in real-time and update job statuses weekly.
• Ensure health and safety compliance.
• Supervise subcontractors and additional technicians.
• Engage in continuous professional development.

• Area Operations Manager
• Commercial Project Managers
• Claims Operations
• Policy Holders
• Loss Adjusters
• Customers
• Subcontractors and Agency Staff
• Suppliers and Supplier Managers
• Customer Services Manager
• HR
• Health & Safety/Quality Manager

• Building knowledge, mould/bacteria awareness
• Technical expertise in water, fire, and accidental damage restoration
• Competitor awareness and cost control
• Ability to upsell, think laterally, and communicate effectively
• Empathetic and customer-focused

• Health, Safety and Quality
• Business Focus and Customer Focus
• Learning and Improving
• Teamwork and Adaptability
• Communication and Problem Solving

• General education with GCSEs in English and Mathematics
• BDMA Technician (desirable)

• Customer satisfaction
• Achievement of budgeted turnover and service standards
• Key Performance Indicators
• Performance appraisals

• Area Operations Manager

Join our team to deliver exceptional property damage restoration services and build strong customer relationships. Apply today!

Property Damage Restoration Technician - North London

Looking for a skilled Property Damage Restoration Technician to handle water, fire, and accidental damage in residential and commercial properties.

Key Responsibilities:

Skills Needed:

27k + 2k allowance

If you're passionate about delivering top-quality restoration services, apply now!

To deliver top-notch solutions for water, fire, and accidental damage in residential and commercial settings, ensuring high customer satisfaction and adherence to service standards.

• Attend new job allocations for domestic and commercial perils.
• Identify and pursue new business opportunities.
• Follow company and quality procedures, including Health & Safety.
• Conduct moisture surveys and apply drying techniques.
• Prepare and calibrate equipment.
• Communicate with customers, loss adjusters, builders, insurance companies, and policyholders.
• Recommend and implement new methods and techniques.
• Maintain and service the company van.
• Input reports in real-time and update job statuses weekly.
• Ensure health and safety compliance.
• Supervise subcontractors and additional technicians.
• Engage in continuous professional development.

• Area Operations Manager
• Commercial Project Managers
• Claims Operations
• Policy Holders
• Loss Adjusters
• Customers
• Subcontractors and Agency Staff
• Suppliers and Supplier Managers
• Customer Services Manager
• HR
• Health & Safety/Quality Manager

• Building knowledge, mould/bacteria awareness
• Technical expertise in water, fire, and accidental damage restoration
• Competitor awareness and cost control
• Ability to upsell, think laterally, and communicate effectively
• Empathetic and customer-focused

• Health, Safety and Quality
• Business Focus and Customer Focus
• Learning and Improving
• Teamwork and Adaptability
• Communication and Problem Solving

• General education with GCSEs in English and Mathematics
• BDMA Technician (desirable)

• Customer satisfaction
• Achievement of budgeted turnover and service standards
• Key Performance Indicators
• Performance appraisals

• Area Operations Manager

Join our team to deliver exceptional property damage restoration services and build strong customer relationships. Apply today!

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

This position will be on-site when business needs arise and for “moments that matter”.  Successful applicants need to reside in the Commerce Bank market areas

About This Job

The main purpose of this job is to participate in-depth underwriting discussions with lenders and senior credit management regarding real estate taken as collateral. This role experiences high volumes of production and is held to a variety of service level agreements to ensure our sales force holds a competitive advantage in the market place.

Essential Functions

• Bid, order, and review commercial real estate appraisals on commercial and residential loans

• Review complex appraisals to ensure regulatory and bank policy compliance acceptability of methodology, and mitigate real estate value risks

• Render opinions on the quality and reliability of new and existing file appraisals per policy guidelines and provide opinions as to the quality and marketability of loan collateral

• Support in maintaining bank databases on property transactions and trends

• Assist in underwriting environmental due diligence for commercial loans

• Ensure compliance with regulatory requirements and bank policy

• Partner with lenders and credit managers in order to provide high-quality consultation for informed and prudent loan decisions

• Assist and support Appraisal Review Group department manager and Chief Appraiser as needed

• May provide leadership to less experienced real estate associates in the workgroup

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Comprehensive knowledge of commercial real estate appraisal practices and techniques

• Knowledge of bank regulatory requirements strongly preferred

• Familiarity with environmental risks, regulations and site assessment reports preferred

• Ability to maintain a high level of confidentiality

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook  

Education & Experience

• Bachelor's degree in Business, Accounting, or Finance, or equivalent combination of education and experience required

• 7+ years’ experience in the valuation of commercial real estate required

• State General Appraiser Certification required (MO, KS, IL, TX, or CO preferred)

• Prior bank appraisal review experience strongly preferred

• Member Appraisal Institute (MAI), real estate designations, or Appraisal Institute Advanced Associate (AIAA) with all coursework completed preferred

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Senior Real Estate Appraiser job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $78,500 to $93,000 annually.  The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

#LI-Remote

Time Type:

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES: 

• Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. 
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards. 
• Track and evaluate advertising, and all client traffic. 
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover. 
• Driving revenues with your thorough understanding and analysis of competition and development  
• of creative marketing programs. 
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company. 
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed. 
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary. 
• Maintain residents' files in accordance with company's standards. 
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. 
• Manage and maintain all aspects of overall community budget and finances. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 

COMPETENCIES:  

• Effective communication and customer service skills 
• Computer literate, including Microsoft Office Suite and internet navigation skills 
• General office, bookkeeping and sales skills and excellent oral and written communication skills 
• Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member. 
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 
• Be able to manage a team 
• Perform any other related duties as required or assigned 

IMPORTANT EDUCATION  

• Bachelor’s Degree preferred 
• Real Estate License preferred 

IMPORTANT EXPERIENCE  

• 3+ years of Property Management experience 
• 3+ years of Management experience 

WORK ENVIRONMENT 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel  

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 15 % of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects. 

OTHER DUTIES 

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:

• Putting people first and building relationships with intention

• Seeking out and embracing new ideas

• Believing that how we do things is as important as what we do

Role Specifications

Location: Edmonton, AB - Main Banking Centre

CWB Financial Group (CWB) is on a mission to become the best full-service bank for business owners in Canada.

Everyday flexibility. Flexible work arrangements. Hybrid work environments.

It’s a new world, and we are learning to embrace it. Work and life have been connected in new & different ways - for our clients & their businesses too. So, at CWB we’ve been changing the way we work. In fact, we’re still changing. We’re still learning.

Canadian Western Bank (CWB) is the only full-service bank in Canada with a strategic focus to meet the unique financial needs of businesses and their owners. Our teams take a relationship-based approach to deliver a uniquely proactive client experience through highly personalized service, specialized expertise, customized solutions, and faster response times. We provide full-service business and personal banking, nation-wide specialized financing in targeted industries, comprehensive wealth management offerings, and trust services. And we do it together – united, as oneCWB. We are firmly committed to the responsible creation of value for all our stakeholders and our approach to sustainability will support our continued success.

Our highly engaged teams operate within a client-centric, collaborative and change-ready culture, with a core focus to achieve our vision to become the best full-service bank for business owners in Canada as we continue to transform our capabilities. And we are building momentum.
 

CWB is a bank built for business owners

Our core focus is to become the best full-service bank for business owners in Canada. How do we do this? By delivering a proactive client experience through highly personalized service, specialized expertise, and customized solutions. And we do all this with an unrivalled sense of urgency that our clients love about us.

The opportunity

Our Real Estate team includes a diverse group of banking professionals who strive every single day to achieve strong results for the bank and their clients. Our team of designated real estate banking specialists knows the value of good judgment & relationship building and brings that perfect combination of stellar stewardship, client support and financial expertise to the table!

No day is ever the same. Whether it’s providing proactive client solutions or stellar service support, we’re there every step of the way for our clients to ensure they reach their personal and business dreams. It’s this top service that we are known for.

What a typical day includes

Credit writing and structuring: Day-to-day, you will build and maintain foundational relationships with product partners, clients, other CWB business divisions, practice sound underwriting within Bank policy and guidelines, ensuring all risks are accurately identified and mitigated, and client’s needs are fulfilled!

Risk management: Ensure the safety of the Bank’s funds with detailed loan portfolio management, including strong attention to loan quality, exposure limits and security requirements. Review accounts/services on an ongoing basis acquire compensation for increase in risk, complexity or administration.

Operations & reporting: To review, analyze and approve construction draw requests and interim reports. Minimize loan and revenue loss experience through implementation of programs and procedures to identify and solution problem loans. Ensure required reports and other financial data is received and analyzed promptly in accordance with conditions of loan commitment.

Learning: Although you’ve developed a solid foundation in the real estate industry, you are always identifying trends and growing your knowledge on your next client or business area to achieve ultimate success and strong results from you and your team.

Who we’re looking for & what you’ve done

Over 3 years in a commercial banking environment with vast exposure to real estate lending with a focus on construction financing and land serving deals plus an undergraduate degree in commerce, finance or a related field.

Client Centric: Deliver outstanding client experiences at every interaction and execute on plans to continuously build the client experience, in line with CWB’s brand promise. Your client centric approach allows you to anticipate clients’ need to go beyond expectations and drive opportunities to genuinely help others while growing business.

Financially savvy: You’re a self-starter, independent and accountable. You’re results-oriented and have a real interest in financial analysis, risk mitigation and finding creative solutions for building business

Relationship driven: Develop and execute a relationship strategy for each client, identifying the key issues surrounding the relationship and implement a strategy to facilitate the expansion of our partnership with the business.

Credit knowledgeable & risk aware: Strongly established skills in structuring solutions to meet client needs and practice proactive risk management while respecting CWB policies/procedures. Prepare quality credit applications that exhibit well-structured, complete and detailed risk assessment analysis.

Great teammate: Respect CWB values & conduct code. Representing the CWB Brand with honour and integrity in a manner consistent with our culture and values.

Why work with us?

Your success is our obsession! And our award-winning culture & benefits back it up.

Proudly recognized by Great Places to Work in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterston Human Capital’s Most Admired Corporate Culture 2023.

Wellness matters. We offer an award-winning benefits package that includes:

• Hybrid work environments
• Everyday flexibility
• Generous company-funded health coverage
• Health care spending account
• A flexible wellness program
• generous time-away options to unplug, rest & recover

Career development. We commit to our employees’ development and help them reach their professional goals with:

• Organization wide coaching services
• Mentorship
• Education support & training programs

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.

As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.

Closing Date:

* Position closes at 12:01am on the close date identified below.

Job Title

Job Description Summary

Job Description

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES: 

• Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. 
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards. 
• Track and evaluate advertising, and all client traffic. 
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover. 
• Driving revenues with your thorough understanding and analysis of competition and development  
• of creative marketing programs. 
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company. 
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed. 
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary. 
• Maintain residents' files in accordance with company's standards. 
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. 
• Manage and maintain all aspects of overall community budget and finances. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 

COMPETENCIES:  

• Effective communication and customer service skills 
• Computer literate, including Microsoft Office Suite and internet navigation skills 
• General office, bookkeeping and sales skills and excellent oral and written communication skills 
• Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member. 
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 
• Be able to manage a team 
• Perform any other related duties as required or assigned 

IMPORTANT EDUCATION  

• Bachelor’s Degree preferred 
• Real Estate License preferred 

IMPORTANT EXPERIENCE  

• 3+ years of Property Management experience 
• 3+ years of Management experience 

WORK ENVIRONMENT 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel  

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 15 % of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects. 

OTHER DUTIES 

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES:

• Ensuring the smooth running of our community in a fast-paced environment.
• Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure completion to company standards.
• Track and evaluate advertising, and all client traffic.
• Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.
• Assist the Property Manager with the day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
• Maintain residents' files in accordance with company standards.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.

COMPETENCIES:

• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping and sales skills and excellent oral and written communication skills
• Determine leasing opportunities of staff and work on goal setting – improving the performance of each staff member.
• Supervise day-to-day operations of the team, ensuring that all C&W policies and procedures are being followed.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Be able to manage a team.
• Perform any other related duties as required or assigned.

IMPORTANT EDUCATION

• Bachelor’s Degree preferred
• High School Diploma, GED, Technical or Vocational school required

IMPORTANT EXPERIENCE

• 3+ years of Property Management experience
• 1+ years of Management experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use office machinery. The employee must be able to travel up to 15% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES:

• Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community, and beautiful grounds.
• Drive the sale by highlighting the quality of the community and the lifestyle of an apartment home.
• Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks.
• Ensure apartments are prepared for move-in.
• Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
• You will also use your attention to detail, planning and organizing skills to perform required office activities and coordinate paperwork related to apartment home rentals.
• Other duties as assigned

COMPETENCIES:

• Effective communication and customer service skills
• Basic computer skills in a Windows environment
• Assist the leasing activities of the leasing staff.
• Be courteous and professional
• Be well organized and be able to meet deadlines
• Follow all company policies and procedures
• Be professional and a team player

IMPORTANT EDUCATION

• High School Diploma, GED, Trade, Technical, or Vocational school

IMPORTANT EXPERIENCE

• 1+ years of related experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. Must be able to travel up to 5% of the time. Travel may vary in frequency and duration.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES: 

• Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. 
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards. 
• Track and evaluate advertising, and all client traffic. 
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover. 
• Driving revenues with your thorough understanding and analysis of competition and development  
• of creative marketing programs. 
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company. 
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed. 
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary. 
• Maintain residents' files in accordance with company's standards. 
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. 
• Manage and maintain all aspects of overall community budget and finances. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 

COMPETENCIES:  

• Effective communication and customer service skills 
• Computer literate, including Microsoft Office Suite and internet navigation skills 
• General office, bookkeeping and sales skills and excellent oral and written communication skills 
• Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member. 
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 
• Be able to manage a team 
• Perform any other related duties as required or assigned 

IMPORTANT EDUCATION  

• Bachelor’s Degree preferred 
• Real Estate License preferred 

IMPORTANT EXPERIENCE  

• 3+ years of Property Management experience 
• 3+ years of Management experience 

WORK ENVIRONMENT 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel  

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 15 % of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects. 

OTHER DUTIES 

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.