Position title : Customer Support Executive (CSE) - Video Analytics

Location: 81 Ayer Rajah Crescent

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:

- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Support Executive (CSE) - Video Analytics

Location: One North

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Contract until June 2026
• Location is at Kallng Sector
• Process application and termination requests timely and accurately.
• Review of supporting documents received for utilities account opening and closing requests.
• Respond to customer application or termination requests and provide follow up assistance if necessary.
• Work in close collaboration with internal departments for applications and termination related activities.
• Analyse situation and provide with the best appropriate solution.
• Work in cross functional team to deliver changes with positive impact in a progressive environment.

Interested applicants may email resume to cheryl.lee@recruitexpress.com.sg

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements

• Min N / O / NITEC / Diploma in any coures
• No exp needed, training provided
• Those with clinic assistant will be advantage

Office hours 5.5days

Specialist clinic

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

VOLUNTEER AND MARKETING COORDINATOR (Social Service)

• Location:Office: Redhill / Queenstown (Tanglin International Centre)
• Projects based in Cambodia / Nepal
• Salary: $2800 - $3500 (depends on exp)
• Working hours: Mon-Fri 830am-530pm / Flexible

Job Description

1. We are NGO/charity with operations in Cambodia and Nepal. The Volunteer /Marketing Coordinator will liaise with volunteers who are interested to go to these countries for community or service learning projects . In Cambodia , volunteers will build houses, wells, toilets under the supervision of our Cambodian Staff. Our company has been organizing such trips for volunteers since 2003.
2. You are required to market these overseas trips to companies and churches . Other aspects of marketing will be organizing events (not frequent).
3. You will work with the Social Media Coordinator to provide contents and may be required to do some posting.
4. The job provides excellent opportunities to help the poor in developing countries.
5. Working with Teams:Work out quotation and itinerary for teams volunteering to go to Cambodia to build houses, wells, toilets and other activities such as interaction with children at our children home.
   Lead teams to Cambodia and ensure the staff (Cambodian Staff) have organised the program properly such as material are purchased, beneficiaries selected, accommodation and meals properly catered for.
   Coordinate with staff to ensure above are carried out before the team arrived.
   When in Cambodia, ensure that volunteers are assigned tasks to do and all tools, equipment and materials are available.
   Work out the budget to be transferred to Cambodia before team arrives.
   Ensure staff follows SOPs in executing the projects.
   
6. Marketing

• Market these volunteer programs to schools, tertiary institutions, companies and churches. You must be able to do presentations and follow up on contacts .
• You will work with the social media coordinator to market our overseas trips .

REQUIREMENTS

• Willing to travel to Cambodia or Nepal and stay up to 4 weeks if needed per trip
• Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree

Interested personnel kindly contact WhatsApp: https://wa.me/6591044149

A Vacancy at Barnet, Enfield & Haringey Mental Health NHS Trust.


To provide a specialist clinicalpsychology service to clients served by theNorth Central London Home Treatment Team, and Beacon Day Service. This will includeproviding psychological assessment and short term individual and group therapy to clients, including risk assessment and management. To be offering advice, consultation and supervision on clients’ psychological care to non-psychologist colleagues and to other, non-professional carers. To work autonomously within professional guidelines and the overall framework of the team’s policies and procedures. To utilise research skills for audit, policy and service development and research within the area served by the team/service.

The post holder may provide clinical supervision to assistant psychologists and non-psychologists.

The post holder will make positive contributions to any future service developments and the delivery of high quality, evidence based and evidence-informed care pathways. This may include training or teaching of other staff.

The post holder will be based between St Ann's and Edgware Community Hospital as the post is split between two linked but seperate teams, both covering patients from the North Central London area.

The work is with children, young people and families who present with high risk to themselves and/or others and who will be difficult to engage in standard outpatient services. The multidisciplinary teams provide rapid, flexible and accessible services to address urgent and acute problems facing children and young people, by providing a 'hospital from home' approach and a therapeutic day service.

You will be work therapeutically with young people, and parents/carers, in both individual and group settings. There will also be a role for supporting psychological thinking within the multi-disciplinary team via team meetings, consultation, case discussion and teaching.

A capacity to work with emotionally intense, demanding and challenging situations is needed. Home or hospital visits are part of the work for the Home Treatment Team, whereas the Day Service is static.

The post holder will need to employ frequent and intense concentration during their work.

On occasions the post holder may be required to use their own vehicle to attend meetings or as part of their clinical role.

There is a need to use effective and efficient keyboard skills in the recording of clinical information and in communicating with colleagues.

The partnership between Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) and Camden and Islington NHS Foundation Trust (C&I) is going from strength to strength since it was originally established in 2021 forming the North London Mental Health Partnership.

BEH manages the renowned North London Forensic Services (NLFS) which is the lead provider of forensic mental health services; that managed the devolved New Models of care budget, it delivers MH care across some of the prisons, and provides MH services as HM Young Offenders Institutions in Aylesbury.



Please kindly refer to the job description and person specification by clicking on the JD/PS attachment in the advert.


This advert closes on Thursday 7 Nov 2024

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Assist with platform management tasks, including configuration and troubleshooting.
• Work on module customization and implementation.
• Create and test new functionalities to meet business needs.
• Resolve issues and escalate when needed.
• Update process and technical documentation.
• Keep up with ServiceNow updates and features.
• Support IT process automation through scripting and workflows.

Requirements

• Knowledge of scripting languages is a plus.
• ITIL certification and ServiceNow administration experience is preferred.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportun

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Would you like the opportunity to shape and develop Adult Social Care in Richmond and Wandsworth Better Partnership Services?

Are you keen to join an organisation committed to outstanding practice?

If yes, we have the perfect role for you!

Richmond and Wandsworth Adult Social Services are looking for an experienced qualified Social Worker within the Wandsworth side of the Preparing for Adulthood Service.This service consists of Social Workers and Social Care Assessors who are co-located with Children’s Services to ensure a smooth transition between the two.The service’s focus is to provide a holistic, personalised, strength-based service to residents between the ages of 18 to 25 who have physical, sensory, learning and mental health disabilities.

We value work life balance offering manageable caseloads and flexible working. The office is based conveniently 12 minutes from Wandsworth Town Train Station in the centre of Wandsworth.

About the role

As a qualified Social Worker you will be required to:

• undertake assessments of individual and carers needs and risks to encourage independence, provide support and prevent harm.
• work in partnership with service users and carers using a person-centred approach, with the aim of maximising independence, wellbeing and choice.
• apply social work principles and values to guide professional practice and respect diversity.
• work closely with Childrens Services to ensure there is no gap in provision for young people on turning 18.

Candidates must have post qualification experience along with a good knowledge of relevant legislation and local authority responsibilities in the safeguarding of vulnerable adults. You must have good communication, decision-making and time management skills.

Safeguarding adults is a priority to Richmond and Wandsworth Social Services and you will receive specialist training and close supervision from a member of the management team to develop this area of your practice.

For an informal discussion please contact Eric RichardsonEric.Richardson@richmondandwandsworth.gov.ukor 020 8871 5844.

Essential Qualifications, Skills and Experience

A relevant professional qualification in social work and current registration with Social Work England.

Evidence of successfully passing the ASYE programme or be able to demonstrate capabilities and knowledge at that level.Newly qualified Social Workers who meet the eligibility criteria must be willing to undertake the ASYE programme.

Closing Date:Sunday 3rd November 24

Shortlisting Date:W/C Monday 4th November 24

Interview Date:W/C Monday 11th November 24

Richmond and Wandsworth Better Partnership Services are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.This campaign has been anonymised.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range ofbenefitsdesigned to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Job Description

• Perform collection of payment for patients
• Conduct financial counselling for patients
• Perform admission, transfer and discharging procedures for patients
• Filing of patient records
• Obtain appointment for patients
• Replenishing inventory when stock is low
• Help in additional responsibilities as assigned by supervisors

Requirement

• Prior experience as PSA / Clinic Assistant

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Perform collection of payment for patients
• Conduct financial counselling for patients
• Perform admission, transfer and discharging procedures for patients
• Filing of patient records
• Obtain appointment for patients
• Replenishing inventory when stock is low
• Help in additional responsibilities as assigned by supervisors

Requirement

• Prior experience as PSA / Clinic Assistant

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Perform collection of payment for patients
• Conduct financial counselling for patients
• Perform admission, transfer and discharging procedures for patients
• Filing of patient records
• Obtain appointment for patients
• Replenishing inventory when stock is low
• Help in additional responsibilities as assigned by supervisors

Requirement

• Prior experience as PSA / Clinic Assistant

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

‼️

Bukit Panjang Methodist Church is looking for a Lay Ministry Staff

(LMS) to support the Pastoral Team in various operations such as

weekly worship services, ministries (mainly the Youth Ministry & Lishi

Worship Service Ministry) and events.

RESPONSIBILITIES:

• supports the Pastoral Team in various operations such as weekly

services, ministries and events.

• helps define/refine the Youth Ministry’s mission and goals,

incorporating the disciple-making mindset/pathway.

• strengthens the Youth Ministry by building strong relationships

with young people and bring them together as a people group.

• invites youths into the life of the church and collaborates with them

to identify specific initiatives for the Youth community.

• walks alongside youths with the aim of helping them grow

spiritually and developing a disciple-making mindset.

• teaches and equips worshippers to serve in church and in the

marketplace.

• supports the cell groups that are run by Lishi Ministry and spins off

new groups where necessary.

• engages and does follow-up with newcomers, creates a mentor-

mentee system for key leaders.

• helps the church in fulfilling the vision and mission of disciple-

making.

• be prepared to be redeployed, when necessary, based on

organisational needs.

The person will need to work closely with:

• Pastors & Lay Ministry Staff

• Key leaders in Lishi Works Committee

• Youth Ministry’s Core Team

• Lishi Worship Service Committee Chairperson

We are looking for someone who:

• loves young people.

• has proven track record of serving alongside youths.

• has proven track record in developing ministry and training

leaders.

• has initiative and is able to work independently.

Qualifications:

• A theological degree is preferred but not a must for applicants

• Minimum: Tertiary level education

Interested applicants are invited to write in with detailed CV, current

and expected salaries and availability to Ms Xinyi at

xinyi@bpmc.org.sg (Only shortlisted applicants will be notified).

By submitting your application and resume to us, you consent to our

collection, use, retention and disclosure of your personal data

indicated in the documents for the assessment of your job application.

The postholder will take responsibility for: 1. Shaping the continued development of the Peer Support Service across the borough and helping to set the strategic vision of the service in collaboration with the Borough Lead for Peer Support, people with lived experience of mental health challenges, senior management and other relevant stakeholders. 2. Ensuring the principles of recovery, co-production, co-delivery and co-learning in all service activities 3. Being actively involved in multi-agency strategic planning and development of Tower Hamlets Peer Support Services within the context of the Community Transformation Programme. 4. Working with the Tower Hamlets clinical Borough Lead for Peer Support to ensure a team culture of ongoing Quality Improvement and learning. 5. Ensuring that all contractural and performance targets are met and leading in the setting, implementation and monitoring of local targets. 6. Initiating and implementing service developments and projects for the service. 7. Collaborating with other Peer Support Services within the Trust through participation in managers meeting, steering groups etc. 8. Using technology and systems effectively in the analysis of performance data to monitor the delivery of services within budgetary limits. 9. Ensuring the effective management of data services within the team, adhering to Trust information requirements and protocols. 10. Ensuring that all Trust Policies and Procedures such as incident reporting, clinical risk management, complaints, etc are adhered to, that staff are familiar with their operation and that changes in practice follow from recommendations made. 11. Contributing to the formulation of policies and procedures, as required. 12. Facilitating the development of quality initiatives and contributing to business plans. 13. Assisting in communicating the strategic objectives and current governance agenda to the team. 14. Taking all possible precautions to safeguard the welfare and safety of staff, clients, visitors and the public, by implementing all policies related to health, safety, security and risk.

Full job description
For this particular role we can only consider candidates who have the right to live and work in the UK. Please ensure you have the right to live and work in the UK before applying.
Job title: RMN or RGN
Rate Of Pay: £21 an hour
Work pattern: Full time, permanent role. 40 hours per week, on call provisions on a rota basis.
Working as a RMN/RGN at a Private Independent Hospital in Maidenhead, your duties will include the following:

Information about the Role:

• Assess patient health problems and needs, develop and implement nursing care plans, and maintain medical records. Administer nursing care to ill, injured, and long term service users.
• Behave professionally and discreetly at all times and in line with the Nursing and Midwifery Council (NMC) Code. 
• Be competent and confident in managing people with long term health conditions. 
• Assess, diagnose, plan, implement and evaluate interventions/treatments for service users  with complex needs. 
• Proactively identify, diagnose and manage treatment plans for service users (as appropriate). 
• Prioritise health problems and intervene appropriately to assist service users in complex,  
• urgent or emergency situations, including initiation of effective emergency care. 
• Recognise and work within own competence level 
• Produce accurate, contemporaneous, and complete records of service user interaction and consultation, consistent with legislation, policies and procedures. 
• Support, manage and guide support workers on a daily basis. 
• Continual personal development to develop oneself and the role. 

Necessary Experience or Qualifications:

Someone who has a real passion for caring and helping people.

• Hold a valid NMC Pin
• Ability to work on shift/rota pattern.
• Have the right to the work in the UK
• Minimum 2 years experience in a health care/ mental health setting.

Information about the Service:

The services have a dual purpose whereby Mental Health regulated activities run parallel to a Nursing Home environment and the services cater for the needs of both genders. The accommodation is inclusive of 18 dual registered beds for nursing care, 42 nursing care and long term rehabilitation beds and 32 short term rehabilitation beds. The clinical team also provides Outreach and Community services. All accommodation is provided in spacious rooms which are all en-suite with television lounges, dining areas and personal care facilities. All rooms have lockable doors, storage space and lockable cabinets for personal effects or self-administering medication.