Total 50 Administrative / Clerical job vacancies in Worcestershire , Worcestershire, WR5 2NP

Key Responsibilities: All Secretaries should be able to undertake the following duties and are expected to work in teams to fulfil the requirements of the service. To undertake medical audio/copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence. To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the role. To work using own initiative with minimal supervision, prioritising own workload in line with objectives of the department and consultant teams. To deal with all incoming correspondence, phone, fax and email in an efficient and effective way. To liaise with other members of the secretarial/administration team in order to provide a co-ordinated and efficient secretarial service. To support the Directorate Management Team with the administration, tracking and validation of patients pathways to achieve the National 18-week Referral To Treatment (RTT) target. To liaise with patients, relatives and staff demonstrating sensitivity and maintaining professionalism at all times. To deal with any complaints, problems or issues in a sensitive way, escalating to clinicians/management as appropriate. Ensure confidentiality is maintained at all times, complying with the Data Protection Act, Information Governance and other Trust/Departmental Policies. To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients. To undertake any other duties as may be required/appropriate by the Directorate Management Team.

To undertake medical audio / copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence. To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the role. To work using own initiative with minimal supervision, prioritising own workload in line with objectives of the department and consultant teams. To deal with all incoming correspondence, phone and email in an efficient and effective way. To liaise with other members of the secretarial / administration team in order to provide a co-ordinated and efficient secretarial service. To support the Directorate Management Team with the administration, tracking and validation of patients pathways to achieve the National 18-week Referral to Treatment (RTT) target. To liaise with patients, relatives and staff demonstrating sensitivity and maintaining professionalism at all times. To deal with any complaints, problems or issues in a sensitive way, escalating to clinicians / management as appropriate. Ensure confidentiality is maintained at all times, complying with the Data Protection Act, Information Governance and other Trust / Departmental Policies. To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients. To undertake any other duties as may be required / appropriate by the Directorate Management Team.

What skills and experience we're looking for

• Providing First Aid as necessary
• Managing First Aid policies / records and supplies
• Organisational support for school activities and events
• Contacting Parent/Carers
• Proofing of policies and procedures.

What the school offers its staff

We seek a colleague who has:

• Exceptional energy and enthusiasm
• Good organizational capacity
• A strong work ethic
• The optimism to imagine a better future

Commitment to safeguarding

This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will undertake an Enhanced Disclosure via the DBS, where appropriate.

Admin/Receptionist – SEN School, Kidderminster
Position: Admin/Receptionist (Full-Time)
Location: Kidderminster, Worcestershire, UK
Start Date: November 2024
Hours: Monday to Friday, 8am – 4pm
Company: Paragon Education
Contact: Alex Waldron, Email: info@paragon-education.com | Phone: 01905 814754

About Us:
A dedicated SEN school in Kidderminster is seeking an organised and friendly Admin/Receptionist to join their team. This role involves managing the front desk and supporting the school’s administrative functions.

Position Overview:
You will be responsible for welcoming visitors, handling enquiries, managing school communications, and providing administrative support.

Key Responsibilities:

Manage front desk operations and greet visitors.
Answer phone calls and emails.
Assist with general administrative tasks.
Qualifications:

Prior admin/reception experience.
Strong communication and organisational skills.
How to Apply:
Submit your CV and cover letter to Alex Waldron at info@paragon-education.com. For more details, contact 01905 814754.

Risk assessment: Works with display screen equipment for prolonged periods. Works with audio translation machines Involves manual handling activities Job Purpose: To undertake extensive and thorough secretarial support, including medical audio/copy typing duties, operation notes and letters, discharge summaries and other official correspondence, if required. To manage waiting lists, as well as providing an effective and efficient Support Medical Secretarial Service to the Clinical Nurses in relation to their clinical duties. To work as a team with the countywide administrative staff, to support day to day working of the Rheumatology Team. To ensure that appointments are booked and monitored to achieve the National 18-week Referral to Treatment (RTT) target. The post holder will assist the departmental Senior Medical Secretaries and provide a full secretarial service for the Rheumatology clinicians. General administrative and telephone duties. Key Duties: To undertake medical audio/copy typing duties, including outpatient letters to General Practitioners, operation notes and letters, discharge summaries and other official correspondence, if required. To obtain from GPs/other departments test results prior to admission and information for attending the Day Case unit. To accept enquiries from clinicians, GPs, wider health service professionals, other hospitals, voluntary agencies, patients and relatives. To deal with such enquires, or refer back to the Senior Medical Secretaries. To validate and adhere to the RTT (referral to treatment) targets. To ensure patient details are up to date, including patients pathway information. To participate in the use of PAS systems to establish patient information is kept as accurate as possible and produce patient documentation as required. To assist clinicians and nursing staff in obtaining results and prescriptions for Home Care. Liaise with clinical staff, to ensure that a quality service is provided to patients and to ensure the department is kept fully informed of general messages, issues, or patient concerns. In exceptional circumstances, support the appointments team with cancelling patients by telephone at short notice. To undertake training to become familiar with and competent in current health records, validation and departmental procedures and practices. To provide an effective, courteous, high quality patient access service. This will include recording data and maintaining data quality on manual and computerised systems, in accordance with agreed policies and procedures. To participate in the collection and transmission of information to enable the Directorate to meet its objectives. To assist with the sorting of day to day incoming mail, taking action or refer back to the senior medical secretaries. To assist in providing cover for other secretaries in the Rheumatology team in times of planned or unplanned absence, to ensure continuity of service. To produce header sheets for patients hospital notes and send to scanning. In times of absence - To arrange appointments and ensure that all sessions are fully utilised for Joint Injection Clinics, Ultrasound scans and Day Case bookings, ensuring that waiting times adhere to RTT policy. In times of absence - To ensure patients are added to the Day Case and joint injection waiting list effectively. In times of absence - To ensure that clinic booking rules are up to date and adhered to when dealing with referrals and making outpatient or Day Case appointments. In times of absence - To complete administrative tasks associated with Day Case entries, such as inputting priority codes, validation and ensuring repeat dates are added correctly. To carry out any other duties, within the grade as requested by other members of the team and Directorate Support Officer and Directorate Manager. The purpose of this post should remain constant, but the duties and responsibilities may vary over time within the overall role and level of the post. The post holder may from time to time be asked to undertake other reasonable duties. Any such changes will be made in discussion with the post holder in the light of service needs.

Job Title: Receptionist and admin support assistant
Job Location: King Charles I School
Salary: Salary Scale 2, point range 3-4 (£24027-£24404 pro rata)
Closing Date: Monday 21st October at 10:00am
About Us:
King Charles I School is an excellent secondary school set within extensive grounds. At King Charles I we work tirelessly to provide an inspiring learning environment for every student which helps them achieve to their full potential. We are one of the highest performing schools in Worcestershire, with a focus on academic achievement and with outcomes that are consistently well above the local authority average.
We are part of The Four Stones Multi Academy Trust who are a family of like-minded schools based in the West Midlands. We have come a long way in a short time and are now home to three schools, over 3,500 students, a Teaching School Hub and a SCITT (School Centred Initial Teaching Training) all with differing contexts and serving different communities.
At The Four Stones Multi Academy Trust, we understand that happy, well-motivated and well-trained employees make the most effective teaching and support staff. We know that the education sector can be a demanding and pressurised environment and we always strive to remove barriers and find ways to make life that little bit easier, where possible.
Who we are looking for:
We are seeking to appoint a ‘Receptionist and admin support assistant’. Our successful candidate will be an enthusiastic and committed person who will provide a reception service at King Charles I School, including operation of switchboard, provision of first aid for students and staff and general administrative tasks.
The post is permanent, and you will be contracted for 39 weeks of the year (38 weeks term time plus the 5 school training days) and with a variable hour’s contract between 26-38 hours per week. Until 31 August 2025, the core hours will be 37.5 hours per week.
You will have:
Our successful candidate will have the following experience and qualifications:
Experience of Microsoft Office packages
NVQ 2 or equivalent qualification or relevant experience
Why join us?
We are proud to offer an attractive range of benefits including:
Access to the Teachers’ Pensions Scheme and Local Government Pension Scheme.
Salary sacrifice cycle scheme.
Access to annual flu jabs
Employee Assistance Programme
Comprehensive CPD
Access to on-site gym and sports facilities at some of our schools
Staff long service recognised at our annual awards ceremonies
Your Application:
The Four Stones MAT is fully committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. As part of our requirements under Keeping Children Safe in Education pre-employment checks we will undertake. This role will involve undertaking regulated activity and therefore this position is exempt from the Rehabilitation of Offenders Act 1974 and an enhanced DBS will be required for the successful candidate.
Further information and an application form are available via the MAT website and the King Charles I website. The completed application form should be emailed to by Monday 21st October at 10:00am. We intend to interview on Wednesday 23rd October. Early applications are encouraged as we reserve the right to close the advert at any point.

What skills and experience we're looking for

• Providing First Aid as necessary
• Managing First Aid policies / records and supplies
• Organisational support for school activities and events
• Contacting Parent/Carers
• Proofing of policies and procedures.

What the school offers its staff

We seek a colleague who has:

• Exceptional energy and enthusiasm
• Good organizational capacity
• A strong work ethic
• The optimism to imagine a better future

Commitment to safeguarding

This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will undertake an Enhanced Disclosure via the DBS, where appropriate.

To undertake medical audio / copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence. To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the role. To work using own initiative with minimal supervision, prioritising own workload in line with objectives of the department and consultant teams. To deal with all incoming correspondence, phone and email in an efficient and effective way. To liaise with other members of the secretarial / administration team in order to provide a co-ordinated and efficient secretarial service. To support the Directorate Management Team with the administration, tracking and validation of patients pathways to achieve the National 18-week Referral to Treatment (RTT) target. To liaise with patients, relatives and staff demonstrating sensitivity and maintaining professionalism at all times. To deal with any complaints, problems or issues in a sensitive way, escalating to clinicians / management as appropriate. Ensure confidentiality is maintained at all times, complying with the Data Protection Act, Information Governance and other Trust / Departmental Policies. To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients. To undertake any other duties as may be required / appropriate by the Directorate Management Team.

To ensure patients are added to the inpatient waiting list correctly and all relevant fields are completed correctly To ensure patients are booked for their skin surgery procedures following Trust policies and processes within the agreed clinical priority and that written communication is immediately sent To action changes to individual appointments whilst ensuring that patients are seen within the agreed clinical priority and that written confirmation is immediately sent To telephone patients, often at short notice, to offer them dates for their procedures or cancel their procedures as required To ensure adherence to the Trusts Patient Access policy when arranging patient treatment. To ensure that letter, telephone and face to face communication with patients, colleagues and managers is professional, timely and in line with Trust policies and procedures To respond to any queries and complaints from patients, managers or clinicians ensuring that any serious issues are escalated to the appropriate manager To liaise with medical secretaries, clinicians, directorate staff, GPs and administrative staff regarding bookings and waiting times To respond to enquiries from GPs, other Health Service personnel, patients and relatives To ensure all policies and procedures are adhered to and training undertaken as required To ensure that general administrative work associated with booking procedures and waiting lists is undertaken according to the expected medical records standards To type Dermatology clinical staff correspondence, e.g. transcribe digital dictation. To generate operation notes and letters, discharge summaries and other official correspondence, including self-generated non-routine correspondence if required. To deal with day-to-day incoming mail according to the office policy, assigning priority and/or taking any necessary action without reference to consultant staff if necessary. To assist with the validation of patients awaiting outpatient and inpatient attendance. To be familiar with the requirement for the recording of patient details in relation to the 18 week pathway. To be familiar with the National and Local 18 week initiative / objectives / requirements. To be responsible for the monitoring of investigation dates and results and bringing these to the attention of the relevant consultant. To undertake any other duties as may be required as appropriate by the Consultant or the Directorate Management Team in accordance to the needs of the service.

To provide a personal assistant and medical secretarial service to a Consultant and other medical staff in relation to their clinical duties. To manage the Consultants waiting list and the booking of theatre lists in line with Trust policy and national 18 week RTT guidelines. To undertake medical audio/copy typing duties including outpatient letters to General Practitioners operation notes and letters, discharge summaries and other official correspondence if required. To undertake responsibility to ensure any outsourced work for the Acute Clinics is correctly checked and uploaded to the Trust records and applications. To respond to enquiries from GPs, other Health Service personnel, patients and relatives To participate in the collection and transmission of information to enable the Directorate to meet its objectives. To assist with sorting day to day post. To participate in the introduction and use of IT and to provide IT support to colleagues. To cover, as is practical, Medical Secretary colleagues To participate in the use of PAS systems to establish patient information is kept as accurate as possible and produce patient documentation as required. To undertake any other duties as may be required as appropriate by the Consultant or the Directorate Management Team in accordance to the needs of the service.

What skills and experience we're looking for

A fabulous opportunity has arisen on the Senior Leadership Team at Hagley Catholic High School.

The successful candidate will be responsible for Pastoral Care and Personal Development and join a Team of 6 on the current SLT. In this role the successful candidate will be the strategic lead for pastoral care and in doing so will line manage the Heads of Year. In addition they will lead on personal development and be the strategic lead for the Character and Culture (PSHE) curriculum, careers, British Values and enrichment.

This is the perfect opportunity for a middle leader looking to develop and progress their career or a current Assistant Principal looking for a new challenge.

What the school offers its staff

You will join a strong and committed team with years of experience and the values and virtues of the school firmly at its heart, which alongside the Principal consists of a Vice-Principal: Quality of Education, Assistant Principal: Curriculum, Assessment & Timetabling, Assistant Principal: Behaviour & Attitudes, Assistant Principal: Inclusion & SENDCO and a School Business Manager.

Assistant Principals at Hagley have a 40% teaching commitment (18 lessons over a 40 lesson fortnight). In addition the whole Senior Leadership Team take on additional duties before school, at break, lunch, and after school, as well as supporting “on call”.

Please note this is not a protected post and we welcome applications from all faiths, or no faith at all. However, it is integral that the successful candidate can align with our values and beliefs and support our vision and mission.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

• Maintain a diary, make appointments, and organise meetings on behalf of the Principal.
• Liaise daily with the Principal regarding the events of the day and follow up on any consequential actions.
• Dealing with highly confidential and sensitive issues. Always show confidentiality and discretion.
• Take minutes and act as secretary to various groups and bodies (personnel and staff meetings).
• Provide high quality text processing service for the Principal using computerised equipment.
• Assist Vice Principal(s) and other senior managers with text processing services.
• To manage and ensure the smooth running of the school’s reception.
• Act as line manager for specified staff to include staff cover arrangements, formal staff appraisal and day to day priorities.
• Be a member of the Operations Team.
• Maintain effective and efficient filing systems.
• Answer incoming calls, including those for the Principal when required.
• Receive people arriving for meetings with the Principal.
• Input data and maintain various computerised databases relating to staff and students.
• Administer the Presentation Evening process.
• Organise the staff internal mail ‘pigeonhole’ system.
• Prepare and distribute newsletters for parents.
• Create, organise, and review templates for annual teacher planners/diaries and to place an order for printed copies.

What the school offers its staff

Hagley Catholic High School is a member of Emmaus Catholic Multi Academy Company of Schools and is looking to recruit a friendly, approachable, enthusiastic and experienced Principal’s Personal Assistant (PA) to act as the first point of contact for the Principal and all such matters associated with the Principal’s role, using discretion and professionalism, and ensuring all staff, visitors and callers receive a professional response and are dealt with by the appropriate person.

The successful candidate will work very closely with the Principal on key business and administrative functions to run a very busy and successful school. Key responsibilities include managing the Single Central Record, HR and recruitment, and line management of the administrative team.

Please refer to the job description and person specification for further details.

We welcome applications from both Catholics and non-Catholics but expect all employees to support the Catholic ethos and values of the school.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Key Duties: To receive general telephone calls, recording messages and dealing with initial enquiries in a friendly professional manner and referring the call to the relevant member of staff, as appropriate. To update and maintain filing systems in the ward/department to enable timely and accurate information retrieval. Maintain records regarding admission/discharges/ward attender/ appointments on clinical IT systems. To undertake other relevant clerical duties as required including: photocopying, operating the fax, receiving, sorting and distribution mail, basic typing and stock stationery levels. Ensure that all notes are tracked to the relevant department. Arrange for urgent collection and delivery as required. To arrange transport between departments and to destinations outside the hospital, as required for specimens e.g. blood sample. To transfer valuables to General Office (Cashier) and appropriate documentation. Assigned Tasks within Ward/Department To assist Ward Manager to produce correspondences i.e. thank you letters, communications with other departments, memos to staff, etc. To assist with reception and comfort of relatives as requested by nursing staff. Work collaboratively as part of an integrated team Organise own day-to-day work tasks showing an ability to prioritise in order to achieve set timescales. Ability to me decisions and takes actions within the Ward environment relating to routine enquiries, whilst receiving support and supervision. General Duties: To ensure the confidentiality of all patient information and Trust business. To comply with all Trust policies and procedures. In accordance with the Trusts Health and Safety Policy, the postholder must take reasonable care of their own health and that of others who may be affected by their acts or omissions at work. The postholder must co-operate with staff in complying with any statutory requirements and participate in the workplace monitoring processes in order to help maintain a healthy, safe and secure workplace. To report any accident or untoward incidents and complaints. To create and maintain positive working relationships with colleagues and other staff within the workplace. To act always in a manner this will promote a good image of the ward/department. To respond appropriately to clinical emergencies as directed by the senior officer/nurse in charge. To contribute/to participate in any initiatives to improve the quality of service to patients. Vision and Values: The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment. To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated healthcare for local people Driving this commitment are the Trust-wide signature behaviours: Do what we say we will do No Delays, every day We listen, we learn, we lead Work together, celebrate together Standard Clauses: The purpose of this post should remain constant, but the duties and responsibilities may vary over time within the overall role and level of the post. The post holder may from time to time be asked to undertake other reasonable duties. Any such changes will be made in discussion with the post holder in the light of service needs. Competence The post holder is responsible for limiting his / her actions to those which s/he feels competent to undertake. If the post holder has any doubts as to his or her competence during the course of his / her duties then s/he should immediately speak to their line manager or supervisor. Codes of conduct All employees of the Trust who are required to be registered with a professional body, to enable them to practise within their profession, are required to comply with their code of conduct and requirements of their professional registration. Those staff that are not required to be registered with a professional body are required to comply with the Trusts codes of conduct. Confidentiality The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and other Health Service business. Records Management All employees of the Trust are legally responsible for all records that they gather, create or use as part of their work within the Trust (including patient, financial, personnel and administrative), whether paper or computer based. All such records are considered public records and all employees have a legal duty of confidence to service users. Employees should consult their manager if they have any doubt as to the correct management of records with which they work. Health and Safety Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and the Manual Handling Operations Regulations (1992) and all relevant Trust Health and Safety Policies and Guidance. This ensures that the agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors to the Trust. Infection Control Employees must accept personal responsibility and accountability for Infection Prevention and Control practice. Employees should ensure they are familiar with, and comply with, all relevant Infection Control policies for minimising the risk of avoidable Health Care Associated Infection. All Employees must undertake annual mandatory updates in Infection Control. Non Smoking Policy The Trusts approach to smoking is in line with the governments on-going initiatives for an eventual smokefree environment. It aims to adhere to the Worcestershire Health Community Campaign to help Worcestershire stop smoking. A no smoking environment policy exists within all Trust premises including entrances and exits to hospital buildings and on other Trust property (with the exception of staff resident in staff residences, as these are the homes of staff). In June 2014 a ban was implanted which meant staff, contractors and volunteers were no longer permitted to smoke in any of the hospital grounds, including car parks. Further to this, The Alexandra, Kidderminster and Worcestershire Royal Hospitals, have all become smoke free to all patients and visitors as of 17 June 2015. This means that, as well as staff, members of the public, patients and visitors are not allowed to smoke in any of the acute hospital grounds, including car parks. Risk Management It is a standard element of the role and responsibility of all employees of the Trust that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, taking appropriate actions, and reporting all incidents, near misses, and hazards promptly. It is a contractual obligation that all employees must co-operate with any investigations undertaken. Children and vulnerable adults You have a responsibility for promoting and safeguarding the welfare of the children / young people / vulnerable adults that you come into contact with or are responsible for in your job role and sphere of competence. Disclosure and Barring Service The Trust aims to promote equality of opportunity for all, with the right mix of talent, skills and potential. Criminal records will be taken into account for recruitment purposes, only when the conviction is relevant. As the Trust meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Postholders may periodically be asked to undertake a re-check. The Trust is legally required to check all staff against the Disclosures and Barring Services Childrens and Vulnerable Adults barring lists if they engage in what is defined as Regulated Activity or Controlled Activity: Regulated Activity is defined as working closely with children or vulnerable adults, paid or unpaid, on a frequent or intensive basis. Controlled activity is work that provides opportunities for contact with children or vulnerable adults. Equality and Diversity The Trust promotes policies and practices that challenge discrimination, promote equality, respect individual needs, preferences and choices, and protects human rights. The Trust has a clear commitment to equality for all in employment practices based on an applicants ability, skills and aptitude for the post. A range of equality & diversity policy initiatives are in place and all successful applicants are expected to familiarise themselves with these. It is therefore the duty of every employee to comply with the detail and spirit of these policies and the law at all times. Any issues or concerns you have should be taken up with your manager or the human resource team as soon as possible. Dignity All employees must treat each person as an individual, offering a personalised service respecting peoples dignity and modesty at all times. Conflict of Interest The Trust is responsible for ensuring that the service provided for patients and its care meet the highest standard. Equally, it is responsible for ensuring that staff do not abuse their official position for personal gain or to benefit their family or friends. The Trusts Standing Orders require any member of staff to declare any interest, direct or indirect, with contracts involving the Trust. Staff are not allowed to further their private interests in the course of their NHS duties.

To work with Consultants and junior medical staff, Nurse Practitioners, other hospital staff both within the department and outside, other healthcare professionals, medical secretaries, health records staff, PALS. External: GP surgeries, other hospitals, patients and relatives / carers. This post involves handling medical notes and VDU work. Individuals may be exposed to violence and aggression. The post holder will provide a comprehensive administrative/receptionist service to the department. This will include making appointments on computerised systems in accordance with agreed policies and procedures, filing of notes and inputting data required for audits. Use of manual and computerised systems including PAS, Bluespier, EZ notes, Sunrise to: Maintain and check patient registration details and demographic information Retrieve patient information Record the issue and receipt of records on the PAS case note tracking system To check EZ notes and ensure they are available for planned TCIs Maintain patient EZnotes folders by: Filing reports / correspondence / forms etc in an ordered manner, to facilitate the efficient retrieval of such documentation on request. Repairing case notes folders Making up new folders, registering patients Ordering stationary suppliers when required Inputting date for audits

Personal Assistants required for active lady with Progressive Multiple Sclerosis to support independent living in her own home in Whittington, Worcester, WR5.

Positions available -
Evening / Night carer: Monday - Thursday,
6pm to midnight - working/day hours,
midnight to 8am - Sleeping nights,
Friday 5pm to 9pm only.

Saturday position (Minimum 10 hour shift with flexibility to work extra hours for days out & occasional weekends away.)

A 14 hour Support Worker position is also available - please enquire for more information if interested.

These positions are initially offered on a 1 year contract with a view to the role becoming permanent for the right person.

Rates of pay:

Evening / Night position: £12/hour until midnight, £11.44/hour Sleeping nights.

Saturday position: £12/hour, £11.44/hour for occasional nights.

Candidate requirements:
Care experience is preferred due to the complexity of the clients needs.

The personal assistants must be flexible, reliable, trustworthy and respectful as the position is based in the clients own home.

The personal assistants need to be proactive and capable of managing day to day tasks independently. Excellent time management & organisation is essential. It is important to be patient & willing to support decision making, and a general positive outlook to improve the clients quality of life.

These are varied and rewarding roles with a focus on health and wellbeing during the daytime and a focus on lifestyle and social activities during the evening/ weekends. Common interests such as gardening, nature/bird-watching, travel, painting, film/ theatre, gym/yoga, spa, reading/audiobooks and days out would be advantageous to an applicant, especially for evenings/ weekends. A candidate with experience of small animals i.e: cats and dogs would be preferable and who wishes to support the client to care for her pets.

It is essential that candidates have a clear and concise level of written and spoken English due to medical record keeping. An enhanced DBS on the update service would be advantageous.

Drivers are essential as part of this post and must hold a clean driving licence.

If you are interested in joining our small friendly team, please email your CV and advise which position you are interested in to lynydetheridge@gmail.com