Total 69 Administrative / Clerical job vacancies in Peterborough or Huntingdon, PE3 9GZ

Medical Secretary - primary role to provide effective secretarial and administrative support to the practice team. All tasks should be carried out in accordance with practice policies and procedures. Responsibilities a. Provide accurate secretarial services to doctors and other members of the clinical team, including: i. Creation of referrals following the clinical pathways. ii. Typing patient referrals. iii. Typing reports. iv. Typing letters and other correspondence. v. Send email or advice & guidance messages when appropriate. vi. Arranging death certificates and cremation forms for deceased patients. b. Provide accurate secretarial services to the management team, including: i. Typing reports and business documents. ii. Typing letters. iii. Typing and desktop publishing of information and promotional materials. c. Be familiar with and confident in the use of Choose and Book & ERS software. d. Create and maintain a filing and recording system for referrals and other correspondence. e. Liaise with hospitals and clinics to arrange urgent/emergency appointments and admissions. f. Process incoming and outgoing mail via ERS, Choose & Book & Emails. g. Ensure outgoing post is franked and the franking machine kept in credit. h. Attend and participate in practice and administrative team meetings. i. Attend hospital led meetings regarding the referral system on a regular basis. j. Assist the reception and administrative team with reception duties as required, including: i. Respond to patients questions, queries and requests at the reception desk and by telephone. ii. Make appointments over the telephone or in person. iii. Handle requests for emergency appointments and consultations. Communication Requirements a. This job involves contact with patients, the public, and staff from other healthcare providers, in addition to day-to-day communications with colleagues throughout the practice team. Therefore the role requires: i. Excellent communication and customer care skills and a friendly, polite manner both on the telephone and face-to-face. ii. Excellent written communication skills, including accuracy and clarity, to ensure typed documents are accurate and easy to understand. Competence and Professional Development a. This role requires the following competence and commitment to continuing professional development (CPD). b. A secretarial or administrative qualification at the equivalent of NVQ level 2 or higher. c. Evidence of understanding of medical terminology, either from a course, a qualification (eg medical secretarial) or experience. d. Participation in annual appraisal and personal development planning and six-monthly review. e. Undertake training and development as agreed with the line manager at appraisal and six-monthly review time during the working day will be provided for this. Confidentiality The post holder must maintain the confidentiality of information about patients, staff and other health service providers at all times. The work is of a confidential nature and information gained must not be communicated to other persons except in the recognised course of duty. Flexibility This job description is intended to provide an outline of the main responsibilities only, the post holder will need to be flexible in developing the role and work closely with the Lead Receptionist. Equal Opportunities The practice is committed to Equal Opportunities in employment and seeks to eliminate unlawful racial, sexual or disability discrimination, to promote equality of opportunity and promote good relations between staff. Skills and Qualifications Basic numeric and literacy GCSE/GCE or equivalent Computer literate ECDL or CLAIT Smoking The practice actively discourages smoking; it is against the law to smoke within the practice. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) to ensure that the agreed procedures are carried out to maintain a safe environment for patients, visitors and staff. Contribution to the Implementation of Services The post holder will apply practice policies, standards and guidance and discuss with other members of the team how they affect their own work. Other Information The post holder will work at both sites, Charles Hicks Centre and Roman Gate Surgery. The job description will change by mutual agreement, in such instances the post holder will be issued with an amendment or given a new job description

Key Tasks & Responsibilities Duties will include co-ordinating and preparing repeat prescriptions for our Patients, data entry onto Patient records and Patient and Pharmacy liaison. The tasks and responsibilities to be undertaken may include any or all of the items in the following lists, dependent on current and evolving practice workload and staffing levels: Work with our GPs to provide a responsive repeat prescription service delegated to the Prescription team as appropriate. Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines. Delivering an efficient prescription service and ensuring service targets are met and errors are minimised. Comply with legal and professional requirements, accepted guidance on professional practice, and with safe systems of work for re-authorising repeat prescriptions. Run analysis reports and gather information from a variety of sources for continuous improvement, safe management of repeat prescriptions, and to co-ordinate medication reviews or changes. Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternatives. Expedite urgent prescriptions to help ensure a safe and responsive service for our Patients. Respond to enquiries from Patients, carers, secretaries, NHS administrators, Consultants or the Medicines Management Team in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face-to-face and maintain precise records of the communications. Provide an efficient administration service as part of a Team to ensure the smooth running of the prescription support to our clinicians. Post, email or text message via Accurx, written correspondence as appropriate to deliver the requested correspondence in a timely manner, and ensure this is recorded in the Patient record. Ensure you are keeping Patient information updated and that Patient information is secure /kept confidential at all times. Maintain accurate Patient records promptly and quickly - entering data in accordance with reporting requirements. Keep up to date with the Practices formulary and the National restricted drugs list. Bring any queries to the attention of the relevant doctor, to include under and over usage. Issue nursing supplies e.g. dressings, catheters if advised by a suitably trained nurse/ supplier. On the doctors instructions, inactivate drugs that have never been issued or have not been issued for a specified period of time. Liaise with external Pharmacy services and patients as necessary to resolve queries. Build good working relationships with local Pharmacies to help enable our prescription service. Check emails regularly and deal with them appropriately. Create tasks and assist Clinicians in managing document workflow relating to prescriptions. Establish and maintain filing and administrative systems so that written or computerised information is easily accessible and secure. Ensure regular audits of prescription supplies (FP10s) and record findings, reporting and anomalies to the Prescribing lead. Escalate any problems to your line manager or practice manager that you need support with. Provide cover for members of the Prescription team during periods of sickness and annual leave. Undertake training as requested to support safe and effective services for the Practice. Carry out any other duties as may reasonably be requested by the GPs/practice manager/line manager.

Please refer to the job description and person specification for information regarding the job role.

Are you passionate about providing efficient and responsive service in a medical setting? Do you thrive in a role where attention to detail and excellent administrative skills are paramount? If so, we have the perfect opportunity for you!

As a Medical Secretary/Booking Administrator, you will play a crucial role in supporting Consultants and their medical teams within our Orthopaedic Department. Your primary responsibility will be to ensure the smooth provision of patient pathways, catering to individual needs while adhering to Trust requirements.

**Polite notice previous applicants need not apply**

Key Responsibilities:

Efficient Secretarial Support: Provide comprehensive secretarial and administrative assistance to Consultants and their teams, ensuring the highest standards of service delivery.

Patient Pathway Management: Coordinate patient admissions and appointments using the Patient Administration System (PAS), ensuring accuracy and adherence to policies and procedures.

Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional service and promptly addressing patient inquiries and concerns with sensitivity and confidentiality.

Team Collaboration: Actively participate in team meetings to maintain flexibility in managing changing workloads and contribute to departmental excellence.

Waiting List Management: Manage the 18-week pathway, proactively working to reduce waiting times and ensuring patients are promptly scheduled for pre-assessment and admission.

Liaison and Communication: Serve as the first point of contact for waiting list enquiries, liaising with patients, GPs, and other stakeholders to provide accurate information and support.

Cover and Support: Assist in covering workloads within the Orthopaedic Department and provide support to colleagues in their absence, ensuring continuity of service.

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:
• Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
• Membership of the NHS Pension Scheme:
• Flexible working opportunities;
• Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Opportunities for career development and training to help you progress in your role;
• Wellbeing support and activities to promote a healthy work environment;
• Access to our in-house physiotherapy service;
• On-site canteens offering subsidised meals;
• Subsidised staff parking (currently free);
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Please refer to the job description and person specification for information regarding the job role.


This advert closes on Sunday 24 Nov 2024

For more details on the main responsibilities please refer to the attached Job Description and Person Specification.

Join Our Respiratory Team: Where Your Skills Make a Difference!

We are seeking a self-motivated, flexible, and hardworking individual to become an integral part of our busy Respiratory department.

What We’re Looking For:
• Previous secretarial experience, especially in a healthcare setting.
• Strong communication skills, both written and oral, and the ability to liaise effectively with colleagues at all levels.
• Proficiency in IT packages, including MS Office, and the ability to work efficiently, accurately, and confidentially.

Why This Role?The role of Medical Secretary in our Respiratory department is both interesting and varied, offering you the chance to develop your skills in a supportive environment. If you're ready to take on a role where your work truly matters, we want to hear from you!

Apply todayand become a vital part of our team!
• Provide essential secretarial support to Consultants, including audio typing, clinic preparation, and handling telephone inquiries.
• Manage daily workloads and assist in the timely management and validation of patient pathways and waiting lists.
• Serve as a key point of contact for patients, specialty teams, and other departments, ensuring smooth communication and coordination.

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:
• Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
• Membership of the NHS Pension Scheme:
• Flexible working opportunities;
• Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Opportunities for career development and training to help you progress in your role;
• Wellbeing support and activities to promote a healthy work environment;
• Access to our in-house physiotherapy service;
• On-site canteens offering subsidised meals;
• Subsidised staff parking (currently free);
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

For more details on the main responsibilities please refer to the attached Job Description and Person Specification.


This advert closes on Tuesday 19 Nov 2024

Please see the attached job description and person specification for further information relating to this role. **If you are and overseas candidate wishing to apply and would require sponsorship, you can determine the likelihood of obtaining a CoS for this post by assessing your circumstances against criteria specified on the gov.uk website**

Please see the attached job description and person specification for further information relating to this role. **If you are and overseas candidate wishing to apply and would require sponsorship, you can determine the likelihood of obtaining a CoS for this post by assessing your circumstances against criteria specified on the gov.uk website**

Purchase Ledger Clerk
We are seeking a experienced Purchase Ledger Clerk to join our client in Peterborough this is due to growth. You will help ensure the efficient running of the department, ensuring that the company accounting policies and procedures are correctly operated.
Working in nice modern offices in a small but fun and productive team.
The Role
Responsible for all aspects of the purchase ledger
Reconciliations of the ledger
Planning and managing time carefully to ensure all tasks are achieved
Striving to achieve a consistently high standard of ledger maintenance to ensure that accurate information is always available from which to make decisions
Raising and processing payments for suppliers
Registering and processing invoices.
Experience Needed
This role would suit you if you have experience within a role that requires high attention to detail, and inputting data and/or information, you can self-manage your time and workload and enjoy working within a friendly and supportive team.
This is an ideal role if you are looking to take the first step into a career in Accountancy or equally have some accounts experience, Good IT Skills are required and an ability to retain information - training will be given.
What is on offer
Big PLC Company Benefits, including starting with 25 days holiday plus the bank holidays
Salary £25,000 - £26,000 Dependant on Experience for Full time.
Hours 37.5 a week Monday to Friday.
Or a Part Time possibility of 30 hours - 4 days a week or 6 hours a day for 5 days - Salary will be PR
Apply online with your CV to be considered for this role. #LI-PB1

To ensure requests for medical records are dealt with in an efficient and professional manner. Preparation of event packs for use at Outpatient Clinics in accordance with department policies and procedures. To deal with requirements for updates to clinics responding to urgent requests for event packs is a priority and these requests must be dealt with quickly and delivered to the appropriate location, achieving the departmental quality standard of delivery wherever possible. Responsible for the collection and delivery of event packs around the hospital site including outpatient, ward and administration areas. Delivery of packs is ongoing throughout the day, and collections are scheduled three times per day. Responsible for loading trolleys with event packs ready for delivery within required timescale. Responsible for tracking event packs to clinic locations, off site storage and coding using tracking software and handheld barcode scanners. Responsible for Quality Assurance of all event pack preparation and scanned information to a high standard of accuracy. Collate data regarding event pack errors. Responsible for updating Patient Administration System (PAS) following deceased notifications acquiring up-to-date patient information from the NHS SCR (Summary Care Records) system. Produce patient identification labels for each outpatient pack. Front line support via a help desk function including telephone and face-to-face enquiries. This includes logging and managing calls through the dedicated software and answering the telephone and speaking to others in a pleasant, professional and efficient manner and controlling access to the department. Opening and distribution of incoming mail. To be fully conversant with the evolve Electronic Document Management system (EDM), Patient Administration System (PAS), Trust clinical portal (e-Track).

Please see the attached job description and person specification for further information relating to this role.

If you are interested in this post then please ensure that you have read the full job description that is attached to this vacancy

Please refer to the Job description and person specification for further information regarding the role.

Your new company
We love working with this client - they are a passionate not-for-profit organisation who work really hard to support their service users in the best way that they can. The organisation keeps growing and so the recruitment team has a vital part to play in supporting that expansion. The team is growing with the addition of this newly created position and we are very excited to be the only recruitment agency partnering with this organisation in their recruitment of this position.

Your new role
This job is to work as part of the central office team in Peterborough to provide admin support both to the recruitment team but also to the wider HR team too. Typically, you'll answer the phone on behalf of the team, manage the central inbox (responding to queries when you can, forwarding to colleagues when you can't), produce new contracts, offer letters and managing pre-employment checks like chasing for references, uploading RTW documents to the employee database etc. You'll type up letters, keep the personnel database updated & immaculate and occasionally take the minutes of meetings.

What you'll need to succeed
Given the need to hit the ground running, we're prioritising applicants who have had any experience of HR admin but please note, this is definitely an admin role in a small recruitment team. If you detail your experience of working in a team and handling confidential data, that will definitely help your application.
Attention to detail and excellent written communication skills are critical - so check your CV before you send it! Spelling mistakes and poor formatting won't do you any favours!
Great IT skills, especially Word, Excel, PowerPoint and databases are also needed in this job.
Interviews will take place very soon so please bear that in mind when you apply if you've got a holiday planned.

What you'll get in return
This position is working with lovely people in an interesting job and a lovely organisation. Great offices with loads of on-site parking and 90 seconds walk from the nearest bus stop.
Benefits include 26 days' holiday + bank holidays (per year), sick pay, a whopping staff benefits plan to help you save money and a contributory pension.


What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Step Up Your Career: Become a Senior Medical Secretary!

We are seeking a dynamic Senior Band 4 Medical Secretary to join our Ophthalmology Service at Peterborough City Hospital.

Are you an enthusiastic and motivated individual with a passion for healthcare administration? This full-time role, reporting to the Administration Pathway Coordinator, offers you the opportunity to lead and manage the Ophthalmology Secretarial teams, ensuring the smooth running of our vital services.

What We’re Looking For:
• Experience as a Medical Secretary, preferably within the NHS.
• Strong understanding of the 18 weeks RTT pathway.
• Excellent telephone communication skills and proficiency in Microsoft Office.
• Flexibility, motivation, and adaptability to change in a fast-paced environment.

Key Responsibilities:
• Provide direct support to Medical Staff and Nurse Specialists.
• Manage enquiries from internal and external agencies.
• Liaise with other departments within the Trust to ensure seamless service delivery.

Why Join Us?This role is both rewarding and challenging, offering the chance to be part of a service division that is continually evolving to meet the needs of a modern NHS. If you’re ready to take on this exciting opportunity and help shape the future of our Ophthalmology Service, we want to hear from you!

Apply today and take the next step in your career with us!

The role involves managing an efficient secretarial team and coordinating the Ophthalmology Service at Peterborough City Hospital to ensure referral standards are met. Key responsibilities include line managing junior team members, overseeing their development, and managing MPAs, sickness, and leave. The role also includes providing administrative support in outpatient clinics, ensuring efficient audio typing and administration services, and working closely with Consultants, junior doctors, and nursing staff.

Our teams work hard to be flexible and promote a healthy work/home life balance and so agile working options are automatically considered for all roles within the Trust.

We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates from our local communities.

Your package with us includes a lot more than just your pay and here are a few of the additional benefits that are available to you as an employee:
• Access to the NHS Pension Scheme
• Relocation allowance in line with the Trust policy
• Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
• Free staff car parking on all our hospital sites during this financial year
• In-house Physiotherapy Services
• Career development and training opportunities
• Emotional Wellbeing Service covering a range of online support, access to mobile apps and 24/7 counselling services
• Subsidised meals at our hospital restaurants
• Access to exclusive discounts, cashback and vouchers via NHS Discounts and Blue Light Card.

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team North West Anglia NHS Foundation Trust.

For full details, please refer to the job description and person specification. This role includes managing a secretarial team, coordinating Ophthalmology services, and providing key administrative support while working closely with medical staff.


This advert closes on Friday 18 Oct 2024