Total 102 Administrative / Clerical job vacancies in Nottingham, ng1 4db

The post holder will provide a comprehensive and administrative service to clinical members of the team, to assist the smooth and effective performance of their duties and make a direct andpositive contribution to the work of the team. The post holder must exercise initiative to organise theirown workload within the constraints of defined deadlines. Provide comprehensive administrative and secretarial service to the clinical staff within the ward area, to include monitoring quality and audit activity, data entry and the production of charts and graphs as required. Assist in the day-to-day administration management of workforce planning and training activities, data entry and producing training reports. Provide administrative support and timely workforce & education information related to the Gynaecology service as required by ward manager. To provide personal assistant support for senior members of the team/ward manager In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert

** £11.88 PER HOUR ** POTENTIAL FOR HYBRID WORKING ** START DATE 7th October 2024 **
This is a fantastic opportunity to work with our exciting client and make a difference to their customers.

These 5 roles are initially for 3 - 6 months, with the potential to be extended.

Role Overview:
These roles are Contact Centre based, with the main duties of Customer Service Advisers answering customer queries relating to the Mental Capacity Act 2005 and about OPG's services. This includes powers of attorney and the supervision of court appointed deputies.
Advisers also play an important role by coaching and guiding our customers that are supporting vulnerable adults who have started to lose or have lost mental capacity. Therefore, it's important that Advisers have the ability to show empathy and understanding towards our customers.
Customer Service Advisers receive regular management support, and all members of the team work together to achieve our targets.
The work mainly involves communicating with our customers verbally by telephone but also in writing, and completing the related administrative work following each interaction with a customer. This includes updating our case management system, communicating and collaborating with colleagues across the business, among other tasks.

You will be working on the Contact Centre dealing with telephone calls for 6.5 hours per day. You will be the front face of the OPG on the contact centre, so experience of dealing with a range of customer services queries, so experience of working in a contact centre role would be preferable. You will be protecting, serving our vulnerable customers dealing or signposting their queries to relevant departments, so it is imperative that you have a good skills in dealing with customers and the public.

There are three breaks built into the day and extensive training will be delivered to these individuals to deliver the front face of the OPG.

Key Responsibilities:
* Supporting and contributing to the aims, objectives and performance of the Power of Attorney Services department to ensure delivery targets, as set out in the Business Plan, are met
* Promote a culture of excellent service delivery and continuous improvement. Comprehensive training is provided
* Answering customer queries by telephone in a contact centre environment
* Escalating customer queries and requests to other teams where appropriate
* Inputting and updating data on our IT systems
* Making and answering telephone calls with internal and external customers
* Responding to written correspondence received via post or email.
* Attending and contributing to team meetings
* Collating, analysing and formatting data and information
* To act as a point of contact for the customer, dealing with telephone enquiries and correspondence in a professional and courteous manner.

Essential Skills:
* Excellent communication skills both written and verbal
* Experience dealing with customers
* Experience of working in a compliance environment
* Attention to detail and good data entry skills
* Ability to remain calm and professional at all times

The roles are subject to passing a clear standard DBS and a full 3 years referencing
Please apply online with your current CV in WORD Format

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.

Keep your weekends free, as we have weekly Monday to Friday role available!

We are looking for an office admin to assist our client with the day to day running of their office.

Day to day tasks will consist of:
- Demonstrate effective communication to service users and prescribers
- Process written service requisitions/referrals from professionals
- Ensure filing is maintained and kept up to date as directed by the Team Leader
- Comply with departmental processes and procedures (using the ELMS system for sales order processing, service user account creation, client searches etc)
- Process and communicate incomplete sales orders
- Stock query investigation

At least 6 months experience in an admin background.
Please apply attaching an up-to-date CV


Temp to perm.

This is a Monday to Friday role, which starts at 09:00 and finishes at 17:00.

This role is paid at £11.70 per hour.
Please note we do not accept Visa Sponsorships

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Our MOJ client requires an administrator to join the admin team within the Nottingham Crown Court,
based in Nottingham City Centre and offers a great opportunity to work within the courts and gain experience

The role is temporary and expected to run until end of December 2024 with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday. It is mainly admin with some data entry.

Duties may include but not be limited to

* Dealing with Emails from the public and professional court users
* Dealing with incoming calls
* Assisting Judges and Legal Advisors, ensuring the courts are prepared with the required files and any required admin assistance they may require
* Data Entry
* General Administration tasks and maintenance of databases
* Manage Social Distancing within the public areas of the court
* Manual and electronic filing


Ideal candidates will need to be experienced administrators and confident with IT systems including microsoft packages. You will be a team player and enjoy working as part of a busy team

Our client requires the following skills

* Good strong admin experience
* Good working knowledge of Microsoft word, excel and outlook
* Excellent communication skills both written and verbal
* Ability to remain calm in potentially difficult situations
* Ability to remain professional at all time and converse with a variety of court users
* Excellent customer service skills

The pay rate is £11.88 per hour

The role is subject to clearance checks which involve 3 years full referencing and a DBS check

Due to the high number of applications we receive it may not be possible to respond to all applications.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. 

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.  

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street are excited to be supporting the Advisory, Conciliation and Arbitration Service (ACAS) in their search for a Temporary Admin Officer - Data Collection Officer.

ACAS is an independent public body that receives funding from the government.

They provide free and impartial advice to employers, employees and their representatives on:

• employment rights
• best practice and policies
• resolving workplace conflict

Key Details :

Temporary - for 3 months, could be extended

Hourly rate - £11.95, paid weekly in arrears

Location - Hybrid working, 2 days in the office, but this could increase

Hours of work - 37hrs - Monday to Friday 9am to 5pm

Start date - as soon as you are compliant

The role:

The role is predominantly data entry, due to a backlog of forms, that all need to be processed and moved on to the next stage.

Main Duties to include but not limited to:

• Inputting of data accurately and to a defined standard
• Able to prioritise workload to ensure deadlines are met
• Monitoring of the inbox
• Answering phone queries

Essential Skills :

• Excellent organisational skills
• Experience of working with Microsoft Suite, particularly Outlook, Excel and Teams
• Excellent written and verbal communication skills
• Integrity and confidentiality
• Administrative
• Good eye for detail and high level of accuracy

Training will be provided on the various systems but you will have full working knowledge of Microsoft Suite.

You will be required to pass compliance which will involve you providing the details for 3 years referencing and passing a Basic DBS.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Please see the attached the Job Description and Person Specification for key duties and responsibilities. You will be a conscientious and enthusiastic team player with excellent audio typing skills,good organisational and communication skills with a soundtyping background. Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Job Title: Business Support Clerk

Location: NG8 Area, Nottingham

Pay Rate: £12 per hour

Contract Type: Temporary (3 Months), start ASAP, 8:30 - 17:00, Monday - Friday

Key Responsibilities and requirements:

• Assist with day-to-day administrative tasks, including filing, data entry, and document management
• Manage office supplies and inventory, placing orders when necessary
• Coordinate meetings, appointments, and schedules
• Maintain accurate records and ensure all documents are up-to-date
• Previous experience in an administrative or clerical role is preferred
• Strong organisational skills and attention to detail.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

To facilitate accurate data entry for clinical trials onto remote data entry system, into pre-formatted clinical report forms and a wider range of inputs.
The post holder will receive and check documentation, reports, patient information, processing appropriately, within departmental guidelines, including entering information on to the appropriate IT system, and retrieve information as and when required.


To provide appropriate support to the administrative and clerical team within the Clinical Research Team. Having a responsibility for the data entry across Family Health Research; which will vary according to each specific portfolio, and to play an active role in the research activities.
To work with the Clinical Research Team to assist in the delivery of high quality research.


In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.

To act in a professional manner at all times when dealing with participants, relatives and representatives from both within and outside of the Trust.
To help with telephone enquiries, when appropriate, from staff, participants and relatives and other outside agencies (eg. Pharmaceutical companies), ensuring that appropriate personnel are informed in order for action to be taken.


In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.
To liaise with and assist in organising for visits from trial monitors, including obtaining participants records, scan results etc. in liaison with Clinical Research Assistants/other Team Members.
To have a good knowledge of assigned clinical trials across Family Health, both those to which participants are currently being recruited (open) and those, which are no longer recruiting patients (closed).
To perform accurate completion of case reports forms working to ICH GCP and research governance guidelines.
To undertake general office work and any other appropriate duties assigned by the Team Manager.


With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.


This advert closes on Thursday 15 Aug 2024

A fantastic chance to work in the office and the warehouse.

During the monring you will be in the office sending emails, invoicing clients, making calls. (Training is provided)

In the afternoon you will be in the warehouse where you will be sorting building products out getting them ready for delivery.

PLEASE APPLY WITH YOUR CV!
- Have previous experience working in a warehouse
- Need to be able to lift heavy products.
- Have basic computer knowledge

Temporary to permanent position

Working Monday to Friday starting at 8am and finishing at 5pm.

Paying £11.44 per hour.

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

The successful candidates needs to be computer literate, experienced in the use of electronic communications and be confident during face to face interactions with patients and visitors. They will be a point of contact for patients at the Breast Institute and Ropewalk House and act as an information resource for staff and visitors. Knowledge of hospital systems i.e. Medway, PAS and DHR is desirable, however training can be provided.

The main duties/responsibilities of the role are:- To provide a comprehensive, efficient and confidential, administrative and secretarial service to the multi-disciplinary team in the Mental Health Support Team. To work in close co-operation with staff and other health professionals to ensure a quality service. To be an active and supportive member of the MHST's administrative team. (For full range of role responsibilities and duties please refer to the attached job description) Please note that this post does not meet the pay level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa. Applicants requiring a Skilled Worker Visa can determine the likeilood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Working as part of the Critical Care Audit team the post holder will be responsible for completion, validation and submission of forms for the Intensive Care National Audit and Research Centre (ICNARC) which also involves the extensive and complex use of patient related information.

Additional responsibilities may include helping to complete and develop audit reports and processes within the Critical Care specialty, the retrieval and reporting of non-audit information for Critical Care, and covering for and assisting other members of the post holder’s immediate team as appropriate.

The audit clerk will be responsible for the collection of data from patient case notes, critical care charts, and the completion of forms for the Intensive Care National Audit and Research Centre (ICNARC) for Unit Funding and generating of Value Added Reports. This will require ward access though no direct patient care



Responsible for inputting and storing complex data and ability to concentrate when updating and maintaining patient computerised databases, e.g. ICNARC, Medicus, NotIS, Medway, Bluespier and Excel on a daily basis.

Every day, our teams at Nottingham University Hospitals NHS Trust (NUH) make a difference. We save lives, we improve lives and we usher in new life. We are proud to play a central role in supporting the health and wellbeing of people in Nottingham, Nottinghamshire and our surrounding communities.

With more than 18,000 colleagues, we are the largest employer in Nottinghamshire and one of the biggest and busiest NHS Trusts in the country, serving more than 2.5m residents of Nottingham and Nottinghamshire and a further four million people across the East Midlands and beyond.

We provide a range of national and internationally renowned specialist services and we are at the forefront of new surgical procedures and research programmes. We are home to the East Midlands Major Trauma Centre, the Nottingham Children's Hospital and in partnership with the University of Nottingham we host a Biomedical Research Centre carrying out vital research into hearing, digestive diseases, respiratory, musculoskeletal disease, mental health and imaging.

As a teaching hospital, we are instrumental in the education and training of doctors, nurses and other healthcare professionals. We are proud of our strong relationships with universities across the East Midlands, including the University of Nottingham, Nottingham Trent University and Loughborough University.

This is an exciting time to join NUH and help support our future ambitions.

In addition to the main duties of the job, the audit clerk will be innovative, forward thinking and support the development process of automated systems that enable efficiency and increased productivity within the team and Trust ensuring systems and processes remain future proof.



They will support Standard Operating Procedures on data collection, KPI reporting, service line reporting to support the departments quality and financial targets.



They will also support the provision of information to support the activity planning and monitoring processes at service level in Critical Care, including the Key Performance Indicators (KPIs) for each of the critical care units.



Ensure responsible storage and disposal of documentation generated which contains patient or unit sensitive information, ensuring the Trust’s Information Governance policy is adhered to at all times.



To be responsible for maintaining an accurate and up to date knowledge of all national guidelines and standards relating to the Division and Trust, and ensuring that the Division (and by extension the Trust) are working to achieve them.



Support system for Data Validation Reports (DVRs) by ensuring the validation and identification of missing data is retrieved and input into the database accordingly.



Support and promote data collection at all levels, including communicating any changes in procedure, redesigning data collection forms as required and raising awareness of the importance of clinical data collection.



Support the department in the collection of data and information for specific audit and outcome projects.



Please refer to the job description for other duties involved in the audit clerk role.


This advert closes on Monday 29 Jul 2024

In addition to the main duties of the job, the audit clerk will be innovative, forward thinking and support the development process of automated systems that enable efficiency and increased productivity within the team and Trust ensuring systems and processes remain future proof. They will support Standard Operating Procedures on data collection, KPI reporting, service line reporting to support the departments quality and financial targets. They will also support the provision of information to support the activity planning and monitoring processes at service level in Critical Care, including the Key Performance Indicators (KPIs) for each of the critical care units. Ensure responsible storage and disposal of documentation generated which contains patient or unit sensitive information, ensuring the Trusts Information Governance policy is adhered to at all times. To be responsible for maintaining an accurate and up to date knowledge of all national guidelines and standards relating to the Division and Trust, and ensuring that the Division (and by extension the Trust) are working to achieve them. Support system for Data Validation Reports (DVRs) by ensuring the validation and identification of missing data is retrieved and input into the database accordingly. Support and promote data collection at all levels, including communicating any changes in procedure, redesigning data collection forms as required and raising awareness of the importance of clinical data collection. Support the department in the collection of data and information for specific audit and outcome projects. Please refer to the job description for other duties involved in the audit clerk role.

Job responsibilities: · To provide efficient typing and word processing service for Practice staff teams as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and professional manner. · Managing the choose and book system to make appointments, bookings and admissions as required including e-Referrals. · Have the ability to prioritise workload. · To establish and maintain filing and administrative systems so that written/computer information is easily accessible and secure. · To retrieve medical records and assist the completion of medical/insurance records. · To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. · Using Dragon (voice dictation software). · To update patients records within the computer clinic system in an accurate and secure manner. · To assist with the gathering of statistics and information when required. · To provide cover for members of the practice team in periods of sickness and annual leave. · In liaison with the clerk responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties. · To perform all clerical and administrative duties. · Assist and direct patients in accessing the appropriate service or professional in a courteous and efficient way. · To support with dispatching mail. · To monitor multiple email accounts and prioritise workload where applicable. Confidentiality: · In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. · In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. · Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health and safety: The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health and Safety policy, the practice Health and Safety manual, and the practice Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Actively reporting of health and safety hazards and infection hazards immediately when recognised. Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role. Undertaking periodic infection control training (minimum annually). Reporting potential risks identified. Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance. Work effectively with individuals in other agencies to meet patients’ needs. Effectively manage own time, workload and resources. Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognize people’s needs for alternative methods of communication and respond accordingly. Contribution to the implementation of services: The post-holder will: Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate.