Total 679 Administrative / Clerical job vacancies in North London, London, N1C 4QP

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

Starting at $36,911 Per Year (NF 2-3)

• Incumbent works as the Background Investigation Coordinator for the facility.
• Issues Government I.D. badges to employees, volunteers, contractors.
• Incumbent is responsible for requesting personnel actions via automated systems.
• Serves as office manager and personal assistant to the CEO and DCEO who are the primary executive managers responsible for the direction and operation of the service unit.

Starting at $49,025 Per Year (GS 7)

Experience with booking vacation reservations and travel agent terminology is preferred. Learn to operate reservation systems.

Performs a variety of clerical duties such as administrative, secretarial and typing duties such as  answering telephones, filing, and distributing mail. Duties may also consist of one or more of the following: Maintains records and files, types a variety of material, assists in developing statistical data for report purposes, requisitions office supplies, types a variety of routine material regularly used in day to day operations, such as daily correspondence, daily/monthly reports, memos, purchase orders, invoices, mailing lists, procurement contracts, directives, etc.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as assigned.

Starting at $15 Per Hour (NF 01)

Are you passionate about helping people? Then take a look at this opportunity to join our team as a Personal Wellbeing Coach!



Working as part of our Personal Wellbeing Team, you’ll support offenders both in custody and as they reintegrate into society. Focusing on their wellbeing and lifestyle, you’ll provide a tailored service ensuring they have the skills and confidence they need to live successfully in the community. You’ll give in-depth advice and support, so we’ll need your ability to motivate others and facilitate learning to change attitudes and behaviour, with the aim to avoid the possibility of re-offending.



You’ll be on hand to provide a warm and welcoming experience to help them in their first steps into reintegration. Acting as an advocate, you’ll also ensure their voices are heard and that they have support in making decisions.



Our successful candidate will ideally have lived experience of the criminal justice system (as an ex-service user) or will have worked as a peer mentor within a prison/probation environment, however we are mainly looking for someone with an engaging personality who is comfortable working with a variety of people who have experienced a range of social/personal difficulties.



This is a rewarding opportunity that will allow you to utilise your skills to influence, support and encourage others to maximise their potential to build a better future.



In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £24,650 up to £29,000 per annum (dependent on experience) with these great benefits:





25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
2 Volunteer Days
Pension - 5% Employee 5% Employer
Healthcare Cash Plan, incl. 3 x salary life assurance
Annual salary review
Refer a friend scheme
Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits


Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 208282.



Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.


Location: Cheshire
Hours: Full-time, 37 hours per week (Mon-Fri)
Contract: Permanent
Closing Date: 29 November 2024

Key Responsibilities
Develop and embed a high-quality performance culture in which professional standards are upheld and participants enabled to achieve positive change
Action referrals received from Probation Practitioners and other relevant staff within the timescales of the contract
Undertake any required skills training in order to enhance group-work delivery
Update and maintain an electronic database to record service user attendance and achievement and generate statistics and prepare reports and case studies to demonstrate this

Skills and Experience
Lived experience of the criminal justice system (as an ex-service user) and/or recovery from (for example) substance misuse, street homelessness, mental illness - desirable
Previous experience of working as a peer mentor within the prison environment, probation setting or charity, or as a community volunteer - desirable
Experience in working with groups or individuals in order to motivate and change behaviour.
Experience working with a variety of people who have experienced a range of social/personal difficulties
Advocacy skills

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face.



We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities and address barriers to work.



Communities and Education Division is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.



You will be required to process a Disclosure and Barring Service (DBS) check. Seetec - Interventions Alliance support the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”



Communities and Education Division is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Proud member of the Disability Confident employer scheme

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.

**Purpose of the job:**

I am an older gentleman who has dementia living in the Camden area. I require a bank carer/assistant that can cover my existing team when they are on holiday or off sick.

I love to go out daily and have regular daily activities. I am looking for someone to accompany me to Chalk Farm NW1 to my lunch club, and then head down to Camden Town NW1 for my art class.

I am a very chatty man and likes a laugh and dancing. I am also a Frank Sinatra fan, and an Arsenal supporter. The qualities Im looking for in a PA are the following: they should like to have some banter, be able to walk well as I enjoy walking, have knowledge of the Camden area, and if not be able to use google maps on their phone. Some of my activities may involve bus journeys so using public transport is a necessity.




**Hours and rate of Pay:**


* £14.10 per hour
* Up to 30 hours per week as and when required.
* Guaranteed hours for 23/12/24, 27/12/24, 30/12/24 and 2/1/25.




**Supervision:**


* My personal assistant is accountable to the employer in all aspects of their work. They should always ask what my needs are and listen to my directions and requests.




**Main Duties:**


* Support to access the community to engage in various social activities.
* Assist with personal care, breakfast preparation, prompts with medication, light cleaning and laundry.




**The main duties identified in the job description are examples of the expectations required; there may be occasions where you are reasonably requested to provide additional activities to be undertaken inside or outside of the home.**




**Personal Assistant Specification:**


* My assistant must be honest, trustworthy, and reliable.
* My assistant must respect my privacy and always maintain my dignity.
* My assistant must be enthusiastic and flexible with a caring disposition.
* You must be able to work well independently.




**The post is subject to an enhanced DBS disclosure which will be funded through your employer.**

****

**Vacancy closing date: 03-Dec-2024**

Customer Service Administrative Assistant needed in Wembley

The rate is £17.27ph PAYE

This is a temporary role

The reference number is: 5258412

The successful candidate will provide customers and other stakeholders, first contact resolution for Housing & Neighbourhoods service area enquiry types via phone, email, web chat and social media channels. They will provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times and will carry out all duties in accordance with relevant Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.

MAJOR DUTIES AND RESPONSIBILITIES:

Performs a combination of record keeping, reporting and liaison (family and program) duties in one or more CYP component. These tasks are summarized below.

RECORD KEEPING AND REPORTING:

Prepares and maintains assigned correspondence, office files, records, statistical and financial data pertaining to CYP components (CDC, SAC, FCC and YP). Prepares required daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures submission in a timely manner. Ensures required child registration and enrollment paperwork is current and complete. Provides required information to requesting agencies. Operates technology, associated office equipment and a wide variety of software programs to produce a correspondence, spreadsheets, charts, reports and graphic materials. Proofreads prepared correspondence and checks for accuracy. Conducts research of files and records in order to resolve discrepancies. Notifies supervisor of discrepancies, to include any issues/ problems that cannot be resolved. Organizes flow of operational program processes in an office environment.

LIAISON WITH FAMILIES AND PROGRAMS:

Provides front desk coverage and logs participants in and out of the facility. Informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of provided services. Takes action to solve problems quickly. Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel as appropriate. Performs assigned resource and referral duties and assists in maintaining current waitlist is needed. Understands and articulates policies relating to patron fees, waiting lists, and program events. Alerts supervisor or proper point of contact for assistance as needed.

FEES AND SUPPLIES:

Oversees administrative management of the reception area to include the operation of an automated record and payment system. Collects fees, administers charges, and records payments in accordance with proper procedures. Notifies supervisor of delinquent payments. Completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures. Receives annual cash handling training from local Human Resource Office. Responsible for monitoring front desk supplies and resources; notifying supervisor of items to be replenished.

ADDITIONAL RESPONSIBILITIES:

Provides World Class Customer Service with an emphasis on courtesy. Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs may be required.  Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by policy in the case of suspected incidences of child abuse and neglect. 

Starting at $16 Per Hour (NF 02)

• Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. and updates the existing medical record or prepare new record.
• Schedules appointments, completes the client admission forms. Screens/Updates the existing medical record or collects sufficient information to prepare new record. Reviews discharge information or handouts with client.
• Maintains clinic exterior, reception area and exam rooms to ensure general cleanliness (to include cleaning urine, feces and blood). Dispenses medications, annotates prescriptions and refills prescriptions accordance with polices and procedures
• Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management. Monitors and replenishes inventory.
• Receives payments for services rendered. Balances cash and checks daily; makes daily bank deposit. Monitors and replenishes inventory. Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents.

Starting at $35,190 Per Year (NF 3)

What to Expect

• Coordinates and performs a wide variety of responsible administrative functions in support of upper level management functions. Organizes flow of operational program processes in an office environment.
• Advises staff on development and implementation of local administrative directives and procedures. Develops internal policies, procedures and work methods affecting administrative management operations.
• Ensures compliance by managers and supervisors by reviewing and revising studies, reports, correspondence for accuracy and format. 
• Uses a personal computer to transmit correspondence, create reports, databases, spreadsheets, graphics, slide shows and presentations.
• May perform support functions such as gathering statistical data; monitoring and reporting on support budgets; assisting in developing financial plans, obligating funds, liquidating travel claims; maintaining stock of office supplies, making arrangements for special events; collecting and reviewing section timecards for supervisor's signature, preparing and conducting briefs, presentations and training sessions; monitoring and distributing personnel paperwork such as selection and recruitment requests, personnel actions, training notices, performance reviews, position descriptions, individual development plans.
• This is a white-collar position where occasional lifting up to 20 lbs may be required.  
• Performs other related duties as assigned.

Starting at $18.79 Per Hour (NF 03)

Attend meetings, deputising for the Secretariat Manager as required. Manage general admin for the department including authorising temps timesheets, invoices, andstationary orders, and reporting faults/repairs as needed. Type clinical correspondence for the consultants to ensure department meets five day turn aroundtarget. Provide cross cover support in the absence of the Medical Secretariat Supervisor colleague. Provide management support, sharing knowledge and best practice across the department. Agree individual Personal Development Plan with line manager Take every reasonable opportunity to maintain and improve professional knowledge and competence. Any other duties appropriate to the grade and nature of the post as requested by the line manager.

Organising meetings and minute taking Managing and escorting visitors as appropriate Administration and maintaining a robust system of document management and control Maintain constructive relationships and communicate effectively with all members of the Colindale Sequencing Laboratory team and other stakeholders as appropriate Undertake information/project work and contribute to effective information management. Deliver against agreed objectives, achieving quality outcomes To work as part of the Colindale Sequencing Laboratory team providing support to the department and other staff and to ensure essential cover during sickness and absence. To undertake projects and functions as agreed by the Colindale Sequencing Laboratory Unit Head. Dealing with invoices, ordering, and receipting goods on the MaPS internal UKHSA procurement system. To support HR recruitment functions. For a full list of the main duties and responsibilities of the role, please refer to the attached Job Description. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Selection process details This vacancy will be assessed using a competency-based framework which will assess your Qualifications, knowledge and experience and / or skills and abilities outlined in the essential criteria. Stage 1: Application & Sift You will be required to complete an application form. You will be assessed on the below listed 11 essential criteria, and this will be in the form of a: Application form(Employer/ Activity history section on the application 1000 word Statement of Suitability. This should outline how you consider your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. The Application form and Statement of Suitability will be marked together. Please do not exceed 1000 words. We will not consider any words over and above this number. If you are successful at this stage, you will progress to an interview. Unfortunately, late applications will not be considered. Stage 2: Interview You will be invited to a (single) face to face interview. Knowledge, experience, skills & abilities will be tested at interview. Interviews will be held week commencing TBC. Please note, these dates are subject to change. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as office working based at: UKHSA Colindale61 Colindale Ave,London,NW9 5EQ Eligibility Criteria Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). Security Clearance Level Requirement Successful candidates must pass a disclosure and barring security check. If based at one of our scientific locations you will be required to have a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

The post holder will be responsible for the supervision and line management of a varied and efficient secretarial team who provide a typist and administration service to a specialist clinical team.

The post holder will be responsible for ensuring that the resources within the team are used appropriately to provide a full service to the clinical team. Building relationships with clinical colleagues is a key part of this role to understand the service and work together to deliver a high standard of administration and secretarial support.

The post holder will be responsible for the team achieving both the national and local targets related to typing and administration where relevant.

Good communication with patients, relatives, general practitioners and other hospital staff is essential to ensure a proficient, high-quality service for patients and clinician.

Supervise and support Medical Secretaries, Audio Typists and admin clerks to ensure service delivered to a high standard to meet targets and Key Performance Indicators.

Ensure a high level of service to patients, other health professionals and colleagues including management of patient queries and telephone calls.

Deal initially with such matters as discipline, sickness (completing ‘return to work’ forms) and timekeeping, facilitating resolution at local level wherever possible, referring to the Secretariat Manager where necessary.

Ensure leave is scheduled to maintain service delivery, liaising with the Secretariat Manager as required.

Conduct appraisals for a specific group of Medical Secretaries, Audio Typists and Admin Clerks, coordinating training needs and ensuring the department meets mandatory compliance targets.

Assist with the recruitment & deployment of staff across the department.

Manage the recruitment and monitor the performance of any temporary medical secretaries.

Ensure the department and individuals are compliant with Health & Safety legislation, completing incident forms and developing action plans as appropriate to eliminate or reduce risks, forwarding documentation to appropriate departments in a timely manner

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Attend meetings, deputising for the Secretariat Manager as required.

Manage general admin for the department including authorising temps’ timesheets, invoices, and stationary orders, and reporting faults/repairs as needed.

Type clinical correspondence for the consultants to ensure department meets five day turn around target.

Provide cross cover support in the absence of the Medical Secretariat Supervisor colleague.

Provide management support, sharing knowledge and best practice across the department.

Agree individual Personal Development Plan with line manager

Take every reasonable opportunity to maintain and improve professional knowledge and competence.

Any other duties appropriate to the grade and nature of the post as requested by the line manager.


This advert closes on Thursday 28 Nov 2024

Prescriptions: To process, all medication requests sent in by patients using the various protocols in place. Monitor the prescription email, online patient access for patients medication request and queries. Ensuring that all paper requests are process daily. Process patients medication on set days (on wall calendar) Print patients Dossett box on set days for the pharmacies. Working alongside with the practice pharmacist with queries to solve the issue together. Following up prescription requests/queries via the practice task system Liaise with the pharmacy when there are Dossett box changes via telephone and email. Answering the telephone to patients and other healthcare professionals and helping with any queries efficiently. To liaise with patients and chemists regarding queries and requests. To ensure repeat medication is issued in line with the protocols that are already in place, and where queries are raised that they are dealt with in the best way. Following protocols for monitored medication (i.e. DMARDs, ADHD, Warfarin). To ensure that patient queries on medication are highlighted to the relevant GP or practice pharmacist. On a regular basis goes through prescriptions not picked up and unlikely to be picked up as a result of the timescale, to remove the details from the patient records and then destroy the prescription. Inputting patient data (i.e. Warfarin details, blood results) Liaising with hospitals re medication summaries/queries. Sending out appropriate letters (i.e. new repeat slips; repeat dispensing; medication reviews) Sending out appropriate letters (i.e. new repeat slips; repeat dispensing; medication reviews) Expedite urgent prescriptions to help ensure a safe and responsive service for our Patients. Ensure you are keeping Patient information updated and that Patient information is secure /kept confidential at all times. Maintain accurate Patient records promptly and quickly - entering data in accordance with reporting requirements. Provide an efficient administration service as part of a Team to ensure the smooth running of the prescription support to our clinicians Respond to enquiries from Patients, carers, secretaries, NHS administrators, Consultants or the Medicines Management Team in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face-to-face and maintain precise records of the communications Issuing appliance items for patient upon request from appliance companies (catheters, dressings) Build good working relationships with local Pharmacies to help enable our prescription service Chasing Hospitals and other healthcare organisations for patient information such as up to date letters, Discharge, querying information given by them via email and telephone. Medicine management audits as requested by GP Practice Manager - ICB Prescribing advisor Searches Ensuring that this is done monthly Sending out the correct blood test and information (related to the search) Making sure patients health prompts (weight, height, BP) has been checked recently to allow pharmacist to complete the medication review. Ensuring that all searches are completed monthly for the GP and practice pharmacist to then complete their part. Results Answering the results line and informing patient of result. Chasing the result for the patient Results received via the link Ensure patients are matched Ensuring doctors are matched Ensuring results for GPs on leave are forwarded to another GP Rejecting results for patients that are not registered ensuring the hospital is notified via emailed Checking the cytology results and informing the GP of abnormal results and adding the relevant diary date for recall.