Total 479 Administrative / Clerical job vacancies in London, England, NW1

Social Media / Admin Assistant (Part-Time) - Elephant and Castle, Central London

Are you a savvy social media enthusiast with a knack for administration? This part-time role as a Social Media / Admin Assistant could be your perfect fit.

Company Overview:
Located in the heart of Central London, this independent estate agency is renowned for its friendly and conscientious approach. They understand that they are handling their clients' homes and life savings, which is why their dedication to property needs is paramount. Specialising in all aspects of property sales and lettings, they are committed to delivering best-in-class service with a professional touch. Their expertise spans across London, offering tailored property management solutions to landlords and investors who trust them with their valuable assets.

Job Overview:
As a Social Media / Admin Assistant, you will support the agency's online presence and administrative functions. This role combines creative social media management with essential office tasks. It’s an excellent opportunity for someone who is organised, creative, and eager to contribute to the company's digital and operational efficiency. This part-time position offers flexibility and the chance to work in a vibrant and dynamic environment.

Here's what you'll be doing:

- Managing and updating the company's social media profiles
- Creating engaging content and posts to promote properties and services
- Monitoring social media channels and responding to inquiries
- Assisting with general administrative tasks such as filing, data entry, and answering calls
- Supporting the team with marketing initiatives and property listings
- Maintaining accurate records and databases
- Coordinating with other team members to ensure smooth office operations

Here are the skills you'll need:

- Proficiency in social media platforms (Facebook, Instagram, Twitter, LinkedIn)
- Strong communication and writing skills
- Good organisational and time management abilities
- Creativity and an eye for detail
- Basic knowledge of MS Office and office equipment
- Ability to work independently and as part of a team
- Previous experience in a similar role is advantageous but not essential

Work permissions:
You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Here are the benefits of this job:

- Competitive part-time salary
- Flexible working hours
- Opportunity to work in the vibrant Elephant and Castle area
- Professional development and training opportunities
- Friendly and supportive team environment
- The chance to contribute to a respected and growing estate agency

Pursuing a career as a Social Media / Admin Assistant offers a blend of creative and administrative experience in the dynamic property sector. This role is perfect for those who are passionate about social media and enjoy supporting a team to achieve operational excellence. It provides a unique opportunity to develop a diverse skill set in a rewarding and flexible part-time position.

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What's involved with this role:

Temporary Housing Customer Services Officer/Admin x 2

Job Ref: Brent 5255104

Pay Rate: £17.27 per hour PAYE

Hours per week: 36 Monday to Friday, normal working hours

Role Length: This opening assignment is for 3 months

City: Wembley, London

The purpose of the role is to provide customers and other stakeholders, first contact resolution for up to seven service area enquiry types via phone, email, webchat and social media channels. These may include a selection of the following specialist services: Responsive Repairs, Planned Maintenance, Housing Management, Estate Services, Income enquiries and collection, Leasehold enquiries and collections, Homelessness services and Housing Allocations amongst others.

Key Responsibilities:

Provide a professional first point of contact and to work effectively and professionally with internal and external colleagues to resolve customer enquiries, complaints and transactions covering a range of up to seven specialist Council services.
Establish, develop and maintain effective working relationships with all work colleagues to ensure a ‘one team approach’ to the delivery of the Customer Response Team performance standards and the business objectives.
Liaise with colleagues in local offices, contractors and other partner agencies as appropriate to resolve enquiries.
Take ownership and appropriate action to resolve complex and detailed enquiries within agreed levels of empowerment across a range of channels including phone, email, web chat and social media.
Promote, encourage, educate and support customers to confidently access services via alternative channels to reduce service demand and support channel migration.
Efficiently and effectively search, utilise and update a range of databases and IT systems accurately to resolve customer enquiries, ensure the accurate diagnosis and specification of responsive repairs, process payments, log complaints and handle transactions in accordance with protocols for data entry and compliance.
Respect and understand the individual needs of customers and arrange appropriate support in order to ensure fair and equal access to services, including necessary translations or interpretation skills.
Follow current procedures when transferring a call to another member of staff or for specialist advice.
Effectively manage challenging customer interactions with tact, diplomacy, sensitivity and empathy, with due regard for staff and customer safety.
Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and well-being of children and vulnerable adults.



Qualifications:

Minimum 5 GCSE Grade 4 / C or equivalent including Maths, English and Science.



Skills & Experience:

Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
Knowledge of providing a customer focussed advice, information, enquiry, transactions and complaints handling service covering a broad range of enquiry types.
Experience of providing a customer-focused service in a demanding, fast paced customer service environment including areas requiring the application of discretion or judgement.
Experience of effectively resolving enquiries covering a range of enquiry types delivered through channels including phone, email, web chat and social media.
Ability to effectively resolve complex customer enquiries, requests, complaints or transactions and deal with a high volume of customer contact via various access channels.
Carry out duties with a high degree of independence and accuracy with most decision-making being unaided, subject to the occasional need for policy or other guidance. Officers will be subject to a moderate level of quality assurance checks and a reduced degree of supervisory support.
Deal politely, efficiently and courteously with a wide range of individuals, ensuring they feel supported, listened to, welcome and confident in the handling of their enquiry.
Deal sympathetically with distressed, agitated, confused or irate customers.
Ability to effectively listen and to interpret a range of different legislations and procedures and clearly explain the information to customers verbally and in writing.
The ability to relate to and understand the needs of a diverse range of people and to proactively seek solutions for their needs e.g. linguistic or disability.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states in broad terms where you reside - no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive



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Job Ref: Brent 5255104


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Experienced Welfare Administrator

Location: Secondary School in Twickenham
Start Date: ASAP

We are collaborating with a small secondary school in Twickenham to recruit a dedicated Welfare Administrator to support the welfare department.
- First Aid Qualification: Essential for providing immediate support to students
- Strong attention to detail, with excellent organisational and time management skills
- Awareness of relevant legislation regarding student welfare and the ability to address arising issues
- Capability to work independently and manage challenging, time-sensitive situations
- Understanding of the key organisational aspects of a secondary school
- Experience working with students aged 11-16, ideally within a school environment
- Good standard of numeracy and literacy
- Monitor student attendance, assist in locating students missing from lessons, and follow up on outstanding registers
- Provide assistance to students in the welfare room, adhering to the First Aid policy and documenting all support provided
- Support the administrative processes related to detentions
- Undertake general administrative duties, including filing, admissions, and exam processes
- Conduct stock and date checks of medical equipment and medications

If you are interested in this exciting opportunity, please apply!
- All applications are subject to an Enhanced DBS Disclosure, professional reference checks, and Overseas Police Clearances (if applicable), in line with our stringent safeguarding policy
- Your CV should detail the last 10 years of employment history where possible, and any employment gaps must be explained
- You must have the legal right to work in the UK
- You must be willing to attend a registration interview

We work with a wide variety of schools across diverse geographical areas, providing placements at primary, secondary, and college levels, as well as support staff positions.

We are committed to being an equal opportunities employer. All placements are based on merit and suitability, and we welcome applications from all sections of the community, regardless of age, gender, race, religion, disability, or sexual orientation.

To act as point of contact for patients and their representatives who contact the modalities and specific areas within the imaging, phlebotomy, and ophthalmology To ensure that the electronic appointment work list is monitored and that all appointments are made within the specific waiting time requirements and that all relevant paperwork is correctly filed and To ensure that relevant patient data is recorded in a complete and confidential manner in accordance with Trust policy. The post holder will work closely with the service lead in their assigned Modality to ensure the smooth running of the service and to suggest and help implement any necessary.

Personal Trainer / Gym Instructor and Fitness Manager who has professional fitness qualifications (level 2 or 3 as a minimum), with management and teaching experience in the fitness industry is required to join a campus Fitness Centre in Kingston.


SALARY: Starting from £26,000 per annum + Benefits (see below)

LOCATION: Kingston upon Thames, South West London – 100% Site Based

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 40 hours per week


JOB OVERVIEW

We have a fantastic new job opportunity for a Personal Trainer / Gym Instructor and Fitness Manager who has professional fitness qualifications (level 2 or 3 as a minimum), with management and teaching experience in the fitness industry.

Working as the Personal Trainer / Gym Instructor and Fitness Manager you will be responsible for managing and the overall running of the fitness centre’s day to day operational requirements.

As the Personal Trainer / Gym Instructor and Fitness Manager you will also assist with the sales and marketing efforts, ensuring that all health and safety regulations are followed and generating new membership sales.


DUTIES

Your duties and responsibilities as the Personal Trainer / Gym Instructor and Fitness Manager will include:

• Sales – achieve new member sales, total membership, and income targets

• Membership retention – use initiative aimed at improving and maintaining member retention

• Centre Operations – the overall running of the fitness centre’s day to day operational requirements

• Marketing – increasing awareness and generating new membership sales

• Health and Safety – adherence to club and site H&S requirements


CANDIDATE REQUIREMENTS

• Professional fitness qualifications (level 2 or 3 as a minimum)

• Experience teaching fitness classes

• First aid qualification

• Effective communication and interpersonal skills are essential

• Management experience within the fitness industry is essential


COMPANY BENEFITS

• Competitive salary and pension plan
• Access to the Caboodle benefits platform
• Employee discounts
• Gym membership
• 20 days annual leave, plus bank holidays


You must have evidence of the right to work in the UK for this role. The company can only consider applicants who are settled in the UK. There is no relocation package with this job role.

The company does not discriminate on age, gender, race, colour, religion, disability, or sexual orientation.

In Promoting Equal Opportunities, the company welcomes applications from all community sections.


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12631

Full-Time, Permanent Fitness, PT Management Jobs, Careers and Vacancies. Find a new job and work in Kingston upon Thames, South West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

Fitness Club | Health Club

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

AWD-IN-SPJ

We are looking for a dynamic and highly motivated individual to be part of our reception team at Charing Cross Hospital. You will need excellent communication and organisational skills and be able to work under pressure.

Reception is the first point of contact for patients, clinicians and other health professionals and therefore you will need the skills to deal with a wide range of issues and situations. This role requires a flexible approach to work and will involve evening and weekend working within contracted hours on a rotational basis.

Charing Cross Hospital offers a comprehensive range of procedures over all modalities with both clinical and research work being undertaken. As part of the first Academic Health Science Centre, our aim is to provide world-class healthcare to our patients through excellence in research, education and training.

Imperial College Healthcare NHS Trust comprises of five hospitals – Charing Cross, Hammersmith, St Mary’s, Queen Charlottes and Chelsea and the Western Eye Hospital – and integrating with Imperial College London, offers 50 clinical specialties and has one of the largest portfolios in the country.

Previous unsuccessful applicants within 6 months need not apply.
• The post holder will provide a comprehensive and efficient reception and, examinations booking service to patients attending the Imaging Department.
• To respond to and deal with a variety of often complex requests in a timely manner, whether by telephone, fax or in person.
• The post holder will ensure bookings do not breach the national waiting time standards and managing an efficient process of initial patient assessment for all Imaging request forms.
• The post holder will be expected to work independently and manage and prioritise their workload, liaising closely with the wider administration team in the Department.
• To work under the direction and supervision of the Reception Manager/MRI Modality Lead

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.



The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.


This advert closes on Sunday 6 Oct 2024

ARE YOU STUDYING CERT III or IV IN INDIVIDUAL SUPPORT (AGEING )
Find your way to a meaningful career path
Signature Care is seeking expressions of interes t from people studying Cert III or IV in Individual Support (Ageing & Disability)
Continue with your studies while gaining experience working in Aged Care.
Unlike other industries like hospitality or retail, aged care represents an essential service and, with an aging population, there will always be a need for jobs in aged care - recession-proof your future! 
You can make a real difference in residents' and families' lives and start earning money straight away while progressing your career.
About the Company:
Signature Care is a family-owned and operated aged care provider with a focus on community, individual well-being, and a culture of respect and dignity. We have been caring for families for over three decades, ... Click here to view more detail / apply for Unqualified Personal Care Assistant

Property Inspector/Inventory Clerk - Elephant and Castle, Central London

Are you detail-oriented and tech-savvy, ready to embark on a rewarding career as a Property Inspector/Inventory Clerk? This could be the perfect opportunity for you.

Company Overview:
We are a dynamic and ambitious estate agency with a strong presence across London. Driven by technology and innovation, we are committed to providing exceptional service to both landlords and tenants. We are looking for a motivated individual to join our team as a Property Inspector/Inventory Clerk.

Job Overview:
As a Property Inspector/Inventory Clerk, you will be responsible for meticulously documenting and cataloguing the contents and condition of properties. Your role plays a crucial part in property management, facilitating smooth transitions between tenants, accurate billing, and ensuring accountability for property conditions. You will work closely with landlords, tenants, and property management teams to maintain accurate records and uphold professional standards. This role offers a competitive salary of £26,000 - £28,000 based on experience.

Here's what you'll be doing:

- Conducting thorough inspections of properties, including residential and commercial spaces, before and after occupancy
- Recording detailed descriptions of property contents, including furnishings, appliances, fixtures, and other relevant items
- Assessing the condition of items within the property, noting any damages, wear and tear, or defects
- Capturing clear and comprehensive photographic evidence of property conditions to support written records
- Preparing detailed inventory reports documenting all findings, including descriptions, conditions, and photographic evidence
- Coordinating property inspections with tenants, landlords, and property management teams, ensuring all parties are informed and involved
- Maintaining accurate and up-to-date inventory databases, ensuring information is easily accessible and organised for reference
- Assisting in resolving disputes related to property conditions and inventories, providing factual documentation to support claims
- Ensuring compliance with relevant laws, regulations, and industry standards governing property inventory procedures
- Identifying opportunities to improve inventory processes and streamline operations for increased efficiency and accuracy

Here are the skills you'll need:

- Attention to detail and ability to meticulously document property contents and conditions with high accuracy
- Strong organisational skills to manage inventory records, scheduling, and documentation effectively
- Excellent verbal and written communication skills to liaise effectively with tenants, landlords, and property management teams
- Proficiency in photography to capture clear and detailed images of property conditions
- Problem-solving abilities to identify issues and resolve conflicts related to property inventories
- Comfort with using inventory management software and digital tools for data entry and record-keeping
- Dependability and punctuality, with a commitment to meeting deadlines and delivering accurate results consistently

Work permissions:
You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.
Here are the benefits of this job:

- Competitive salary between £26,000 - £28,000 based on experience
- Travel costs covered
- Opportunity to work in the vibrant Elephant and Castle area
- Professional development and training opportunities
- Friendly and supportive team environment
- Regular working hours with five days per week, including Saturdays, with one weekday off
- The chance to be part of a respected and growing estate agency

Embarking on a career as a Property Inspector/Inventory Clerk in the property sector offers a fulfilling and stable career path. You will have the opportunity to hone your organisational skills, interact with diverse clients, and contribute significantly to the smooth management of rental properties. This role is ideal for those who appreciate precision and enjoy being part of a dynamic industry.

Social Media / Admin Assistant (Part-Time) - Elephant and Castle, Central London

Are you a savvy social media enthusiast with a knack for administration? This part-time role as a Social Media / Admin Assistant could be your perfect fit.

Company Overview:
Located in the heart of Central London, this independent estate agency is renowned for its friendly and conscientious approach. They understand that they are handling their clients' homes and life savings, which is why their dedication to property needs is paramount. Specialising in all aspects of property sales and lettings, they are committed to delivering best-in-class service with a professional touch. Their expertise spans across London, offering tailored property management solutions to landlords and investors who trust them with their valuable assets.

Job Overview:
As a Social Media / Admin Assistant, you will support the agency's online presence and administrative functions. This role combines creative social media management with essential office tasks. It’s an excellent opportunity for someone who is organised, creative, and eager to contribute to the company's digital and operational efficiency. This part-time position offers flexibility and the chance to work in a vibrant and dynamic environment.

Here's what you'll be doing:

- Managing and updating the company's social media profiles
- Creating engaging content and posts to promote properties and services
- Monitoring social media channels and responding to inquiries
- Assisting with general administrative tasks such as filing, data entry, and answering calls
- Supporting the team with marketing initiatives and property listings
- Maintaining accurate records and databases
- Coordinating with other team members to ensure smooth office operations

Here are the skills you'll need:

- Proficiency in social media platforms (Facebook, Instagram, Twitter, LinkedIn)
- Strong communication and writing skills
- Good organisational and time management abilities
- Creativity and an eye for detail
- Basic knowledge of MS Office and office equipment
- Ability to work independently and as part of a team
- Previous experience in a similar role is advantageous but not essential

Work permissions:
You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Here are the benefits of this job:

- Competitive part-time salary
- Flexible working hours
- Opportunity to work in the vibrant Elephant and Castle area
- Professional development and training opportunities
- Friendly and supportive team environment
- The chance to contribute to a respected and growing estate agency

Pursuing a career as a Social Media / Admin Assistant offers a blend of creative and administrative experience in the dynamic property sector. This role is perfect for those who are passionate about social media and enjoy supporting a team to achieve operational excellence. It provides a unique opportunity to develop a diverse skill set in a rewarding and flexible part-time position.

The Opportunity Hub UK is seeking a skilled and organised Admin Assistant to join a thriving and dynamic company.

As the Admin Assistant, you'll be the backbone of the team, ensuring smooth operations and efficient communication. You'll handle a diverse range of tasks with a smile, from managing calendars and crafting presentations to assisting with projects and keeping the office well-equipped.

Here's what you'll be doing:

- Communication Ace: Be the friendly voice answering calls, responding to emails, and directing inquiries to the right people. Schedule appointments, draft correspondence, and maintain accurate contact lists to keep information flowing seamlessly.
- Master of Organisation: Keep the office running smoothly by managing filing systems, ordering supplies, and preparing travel arrangements. Assist with meetings by taking minutes and distributing agendas.
- Project Powerhouse: Lend a hand with assigned projects, offering research, data analysis, and administrative support. Create presentations and reports as needed, ensuring deadlines are met with precision.

Here are the skills you'll need:

- 1 year of experience as an Admin Assistant or similar role.
- Strong organisational and time management skills – juggling tasks is your superpower!
- Excellent written and verbal communication – clarity and conciseness are key.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) – these are your essential tools.
- Ability to work independently and collaboratively – you're a team player with initiative.
- Detail-oriented with a keen eye for accuracy – mistakes become your kryptonite.
- Positive attitude and a can-do spirit – thriving in a fast-paced environment is your motto.

Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

The Admin Assistant role offers diverse career paths and opens doors to numerous industries. You'll develop transferable skills, build strong working relationships, and gain valuable insights into different business operations. So, if you're looking for a dynamic and rewarding career where you can make a difference, this role might be your perfect fit!

What skills and experience we're looking for

Confident in using google and excel to produce data reportsPrevious office experience

Good personal skills

Ability to work as a part of a team

Understanding children and families needs

Ability to multi task

What the school offers its staff

CPD

Staff benefits programme

Employee assistance programme

Become part of a growing trust

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Case Administrator (Part Time)

Contract: 12 Months

Salary: £12.09 per hour AWR Rate £13.58

Location: Islington, North London

Hybrid Work Setting

This is a temporary contract role for an Case Administrator role with an immediate start date (Compliance dependant) for a 12-month duration offering a 21 hours part time work setting and a London location (Islington).

Job Description:

This is a brilliant opportunity to work on behalf of our government client. The jobholder will provide administrative support ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with client's policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

The job holder will be required to carry out the following responsibilities, activities and duties:

• Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
• Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
• Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
• Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
• Provide cover for an effective and efficient reception and telephone enquiry service
• Act as single point of contact within unit for specialist area of work as required
• Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
• Carry out enforcement administration as required.
• maintaining appropriate records in line with local office financial procedures.
• Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
• Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
• Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points
• Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.

Essential skill:

• Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour
• Use and work on own initiative
• An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

Technical requirements:

• Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel
• Possess basic numeric skills.

Behaviours:

• Delivering at Pace
• Making Effective Decisions
• Working Together
• Changing and Improving
• Managing a Quality Service

Please be informed if you are successful, we will need to run a compliance prior to starting, and communication needs to be consistent with the compliance team including DBS checks and references.

Responsibility for Administration The postholder will proactively support and work with the team admin manager (s) to oversee the teams work and ensure work/tasks are shared, distributed and completed to standard and to deadline. The post holders duty will encompass regular liaison regarding the maintenance of the appointments diary, typing of letters and reports, taking and transcribing minutes at meetings as necessary, organise meetings as requested, including preparation of agendas, telephone liaison as necessary with external agencies and making appointments at the request of the service. The post holder will assist in the maintenance of records, collation photocopying and any duties essential to the comprehensive administrative/ secretarial support service you will provide. To receive information/referrals, both verbally and in writing from patients, GPs, trusted referrers, carers, and staff which require tact and sensitivity. To ensure all messages given verbally, in writing or by telephone are passed on to the correct discipline within reasonable/an agreed timescale. To receive incoming post and emails, collating with previous correspondence before passing to the team. To deal with correspondence on behalf of the team. Photocopying and collating documents as required. To take minutes of meetings, e.g., clinical governance, business meeting etc. To process office stationery and procurement orders/invoices. To maintain accurate records for service users. To undertake any other duties as may reasonably be required of you by the service.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work. This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425 This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

An exciting opportunity has arisen for an enthusiastic and highly motivated administrative assistant to join the newly formed Camden Musculoskeletal Service administrative team who will support a Single Point of Access for referrals into Camden MSK.



The successful candidate will need to be able to demonstrate robust administrative skills including booking patients appointments and communicating with patients via letter, phone and email, as well as showing initiative, strong organisational skills with the ability to prioritise workloads, meet deadlines and have excellent IT and communication skills.
If you have excellent people skills and are a team player with the ability to adapt to various tasks according to service needs and an eye for detail, we would love to hear from you.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.


We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street


We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.


We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.


For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.


Come and bea part of the best NHS trust in England to work for, according to our staff*


UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust


*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.


UCLH top trust to work at in England – for the second yearrunning!University College London Hospitals NHS Foundation Trust.


Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found athttps://www.nhsemployers.org/articles/pay-scales-202425


This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.



This advert closes on Tuesday 1 Oct 2024

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