Total 16 Administrative / Clerical job vacancies in Blackpool, FY1 5JW

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Admin Officer
Contract: 3 months with the possibility of extending
Working Hours: Monday to Friday, Office Hours (37 hours per week)
Hourly Rate: £11.59 per hour

Job Description:
We are currently seeking an organised, motivated Admin Officer to support the admin team based at Blackpool County Court. The role will include preparing papers and files for court, tribunals, hearings and meetings; creating and updating records, including collecting information; data input, communicating with the Judiciary and other court staff and handling face to face, telephone and email enquiries from court users. Training will be provided on internal systems. Excellent communication and IT skills are required for this post.
Requirements:

• Able to follow well established processes and detailed instructions.
• Strong administrative skills with proficiency in Microsoft Office packages
• Excellent communication skills, both written and verbal.

Benefits:

• Weekly pay, holiday and pension scheme
• Location accessible by car, train or bus

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• A*-B or 9-5 in English and Maths at GCSE.
• Experience of working in a senior administrative role.
• Experience of minuting meetings and undertaking follow up actions.
• The ability to work with a variety of partners and key stakeholders in an effective manner.
• Excellent written and verbal communication skills - including the ability to draft concise and accurate reports for a range of audiences.

What the school offers its staff

About Highfield Leadership Academy

Highfield Leadership Academy is a state-of-the-art secondary school for 11 to 16 year olds in Blackpool. We joined Star Academies in 2016 and, like all Star schools, we have a leadership specialism.

We are a rapidly improving school with high ambitions and expectations for all of our pupils. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Main Duties and Responsibilities Be responsible for the effective management of medication requests. Ensure effective systems, processes and practices are in place to provide a safe and effective service. Participate in the production of activity reports to support management decision making. Process repeat prescription requests, from EMIS that are authorised by the GP and NMP. Process repeat prescriptions, received on-line, in writing or via phone on a daily basis, in-line with the prescribing protocol. Assist with any prescription queries. Deal with any medication changes from all clinical letters and consultations. Remove obsolete medications. Monitor specific drugs for overuse and report relevant findings to the clinical manager. Undertake medication audits including collating the monthly drug recharge data. Maintain accurate records. Stay up to date with the ICB Formulary. Distribute the centralised alerts. Support medication reduction regimes. Work with the practice support team and the nursing team to meet QOF targets. Liaise with pharmacies, clinicians, patients and clinical teams to ensure the provision of a safe prescribing service. Understand the appointment processes and ensure medication reviews are booked in a timely manner e.g. new patients, post hospital medication changes, annual medication reviews and new medications commenced. Undertake general clerical duties as required. Participate in the Compass Medical Practice, internal monthly MDT. Participate in team meetings and training as appropriate. Collate patient review data in advance of patient review meetings. Undertake any other duties, as deemed relevant to the post, under the direction of the practice manager and the clinical manager, including cover for staff absence and annual leave. Support the practice manager / clinical manager in the reviewing and updating of practice policies and procedures and creating processes. To provide cover for members of the reception team during periods of sickness and annual leave (this may include working until 18.30) Call taking with patients and professionals. Complete monthly KPI reports. Creating letters and templates in EMIS Any other tasks allocated by the management team. Work with the Head of Service, the Practice Manager, Clinical Manager and the team, aiming to attain a CQC Outstanding rating for providing an excellent service. Maintain professional conduct. The role will include undertaking aspects of the job description for all the services under the Complex Lives Business Unit Umbrella The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder. Education And In Service Training Be fully conversant in all the clinical computer systems used within Compass Medical Practice Attend relevant study/induction days, seminars, courses etc, for individual development and for the benefit of the service. Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged. Confidentiality In the course of your duties, you may have access to confidential information about patients, staff or health service business. On no account must such information be divulged to anyone who is not authorised to receive it. Confidentiality of information must be preserved at all times whether at or away from work. FCMS has in place a Whistle-blowers Policy for staff wishing to express concerns. Data Protection Act, 1998 Carry out any requirements within the duties applicable to the Data Protection Act, 1998. Health And Safety at Work Act, 1974 Observe all responsibilities and carry out all duties, whether general to all employees or specific to the post, relating to Health and Safety in accordance with the Practice and Departmental Safety Policies and any statutory requirements. Clinical & Corporate Governance/Quality Assurance All employees are expected to comply with the clinical and corporate governance arrangements of FCMS. Every employee is personally responsible for the quality of the work, and standard of care, which they individually provide. It is their duty to seek to attain the highest standards achievable both individually and collectively within their knowledge, skills and resources available to them. Outside Employment/Outside Interests If you have other work or outside interests, this must not conflict with your duties and responsibilities of your attendance for work as an employee of the Practice. It is a condition of appointment that you must inform your manager before taking up of any private practice, work for outside agencies or other employers, other work for this Practice (including bank work), voluntary work or outside interests you have or propose to have. This is to ensure there is no question of it creating a conflict of interest with your NHS duties. You must also therefore seek your manager's approval before taking on any such other work or outside interest at any time after entering employment. Working Time Directive You are required to comply with the regulations governing working time and to any locally agreed associated arrangements. Harassment And Bullying The Practice condemns all forms of harassment and bullying and is actively seeking to promote a workplace where employees are treated with dignity, respect and without bias. Equal Opportunities In all the foregoing text any reference to one gender whether direct or implied equally includes the opposite gender unless specifically stated to be otherwise. Training Each member of staff is required to undertake mandatory training. No Smoking Policy FCMS has a no smoking policy. Disclosure/Criminal Record (DBS) This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role.

To meet and greet patients at main reception. Sign-post patients to the correct department or clinical person. Maintain prescriptions in an alphabetical order and ensure Pharmacies collection drivers follow practice protocol. Scan letters and incoming information regarding Bloomfield Medical patients onto the relevant record. Open and distribute incoming post. Record demographic data onto the Bloomfield Medical computer system including changing addresses. Maintain up-to date filing systems ensure notes in the correct place. Retrieve notes as and when required. Undertake searches for any missing notes. Undertake and assist in the organisation of the day-to-day smooth running of the service. Assist in the collection of data for audit, manually and using the Bloomfield Medical Centre IT system eg. age of attendees, access to GPs/HCPs. To undertake elements of coding and summarising as and when required using Emis and Docman systems. Book appointments as and when required. Undertake errand duties as required eg. post office for stamps and post letters Assist and support clients within Bloomfield Medical Centre as necessary. Undertake routine clerical duties eg. answering the telephone, taking messages, and filing, photocopying, and dealing with queries. Receive, transmit, store and retrieve information from the computer system ensuring that records are accurate and contemporaneous. Work with colleagues to diffuse any potentially violent incidents eg. aggressive patients. Inform the Practice Manager of any untoward incidents eg. falls, verbal aggression, criminal damage. Report sickness/absence to the Team Leader. Ensure waiting room is kept tidy.

Please see the Job Description for more details. The Support Medical Secretary will provide administrative and secretarial services to consultants and their clinical teams within the Division of Integrated Medicine and Patient Flow. The post holder will be required to work with other medical secretaries and provide cross cover during periods of staff absence.

Please see the Job Description for more details. The Support Secretary will provide administrative and secretarial services to consultants and their clinical teams within the Directorate of Emergency Access and Assessment (EAA) The post holder will be required to work with other secretaries and provide cross cover during periods of staff absence.

Please ensure that you have read the attached Job Description and Person Specification before submitting your application and for further information. 1. To retrieve patient case notes from across the Hospital and associated peripheral hospitals 2. Ensuring Health Record folders are traced to the location held on the hospitals electronic HISS system. 3. Admit and process patient attendance within the associated clinics. 4. To add and amend administrative information (e. g updating the patients demographic details) regarding patients both on the HISS system and within Health Record folder ensuring both the accuracy and completeness of the information required. 5. Update the Hospital Information System to reflect the correct patient details. 6. Ensure that all duties allocated are completed in a timely and satisfactory manner. 7. Offer general support the admin team. 8. Liaise with, and work in harmony with, other areas of the Trust to promote patient experience. 9. To be an integral member of their assigned team. 10. To adhere to the Medical Records Procedures. 11. Answering the phone, taking messages and acting upon the messages for both outpatient and day case attendances. 12. Constantly review admin processes and consider ways in which to improve them. 13. Comply with the job description statement. 14. The post holder must comply with all relevant policies, procedures and training requirements. 15. To undertake any other ad-hoc activities as directed.

Please see the attached Job Description for full details Actions and responsibilities of the post. Its serves to provide the framework and scope for practice. It will be amended as necessary in the event of change and experience.

To retrieve patient case notes from across the Hospital. Ensuring Health Record folders are traced to the location held on the hospitals electronic HISS system. Update the Hospital Information System to reflect the correct patient details Ensure that all duties allocated are completed in a timely and satisfactory manner. Offer general support to the secretaries, including covering during periods of sickness/annual leave. Liaise with, and work in harmony with, other areas of the Trust to promote patient experience. To be an integral member of their assigned team. Answering the phone, taking messages and acting upon the messages. Comply with all duties stated in the job description The post holder must comply with all relevant policies, procedures and training requirements To undertake any other ad-hoc activities as directed. Please ensure that you have read the attached Job Description and Person Specification before submitting your application.

What skills and experience we're looking for

Thank you for considering St. Mary's Catholic Academy for the next stage in your career. We are seeking to appoint a talented Admin Assistant to support our attendance team at St Mary’s. The role is offered as a permanent, term time only post for 37 hours per week, to commence in September 2024. We are willing to consider part time options. This would be a fantastic opportunity to develop your administrative and customer service skills.

Applications must be sent electronically to admin@stmary.blackpool.sch.uk by 9am on Monday 1st July 2024.

KNOWLEDGE/SKILLS
• Ability to relate well and develop positive relationships with adults and students.
• Ability to work constructively as part of a team and to show individual initiative.
• Ability to manage competing priorities on a daily basis.

EXPERIENCE
• Experience of general administrative duties is desirable but not essential.

ATTITUDE/APPROACH
• A calm, professional manner and a good sense of humour is essential.
• A willingness to be part of the whole school and to contribute to its ethos.
• Flexibility, reliability and honesty.
• An excellent attendance and punctuality record. (Please note that excellent attendance is considered to be 95% attendance over the past two years. Directors will take note of one-off illnesses/absences and individual circumstances).

Closing date for applications: Monday 1st July 2024 - 9am
Shortlisting date: Wednesday 3rd July 2024
Interview dates: Week commencing Monday 8th July 2024

Post Details:
Grade: B - NJC scale point range 3 to 4
Salary: £19,116.00 - £19,433.00 actual pro-rata salary (pay award pending)
Contract: Permanent, term time only
Hours: 37 per week. 8am - 4pm Monday to Thursday, 8am - 3.30pm Friday with a 30 minute lunch each day. Part time and flexible hours can be discussed.
Start Date: 1st September 2024

Please refer to the application pack for further details.

What the school offers its staff



St. Mary’s is a highly regarded, oversubscribed and successful school with:

• A caring ethos and high standards.
• An Outstanding Diocesan Inspection Report (March 2017)
• A full Ofsted Inspection of St Mary’s in May 2022 was extremely positive and confirmed that St Mary’s Catholic Academy continues to be good in all areas. You can read a copy of the report on the Academy's website.
• An outstanding induction programme, friendly staff, high quality professional cover supervisors, ICT technicians and admin support and a strong family ethos which make St. Mary’s a great place to work.
• State of the art facilities housed in our £22.5 million pound refurbished campus.

We would be delighted to receive your application.



Commitment to safeguarding

BEBCMAT is fully committed to safeguarding and promoting the welfare of all learners, staff and visitors. All posts are subject to: ● DBS ● Medical clearance ● Verification of qualifications and National Insurance number. ● Two references including a judgement about suitability to work with children. ● A member of the interview panel will be trained in implementing Child Protection procedures. ● In line with Keeping Children Safe in Education 2023, online search be carried out. For teaching positions, barred list checks and prohibition from teaching checks will be carried out. For leadership positions, section 128 checks will be performed.

GENERAL REQUIREMENTS Quality The achievement of quality objectives is set within a Hospital Wide Quality Assurance Framework, which requires each member of staff to participate and ensure quality is assured in each aspect of their work. Each member of staff is required to ensure that: Their work is discharged correctly first time on each occasion. The patient and customer is always put first. Staff practice team-work every day. That in all things, the patient/customer requirements are met and all staff contribute fully to achieving the Trust Corporate goals and objective. Confidentiality Each member of the Trust's staff is responsible for ensuring the confidentiality of any information relating to patients and to comply with all the requirements of the Data Protection Act while carrying out the duties of the post. Any breaches in confidentiality will be dealt with by the Trust's Disciplinary Procedure and may result in dismissal. Health and Safety Each member of the Trust's staff is responsible for ensuring that they carry out the duties of their post in accordance with all appropriate Health and Safety legislation, guidance and procedures and that they do not, by any act or omission on their part, create a threat to the Health and Safety of any other person. External Interests Each member of the Trust's staff is responsible for ensuring that any external interest they have does not conflict with the duties of their post and that they must disclose the external interest if this is likely to occur or if they are in doubt about a possible conflict of interest. Fire Training Each member of the Trust's staff has a statutory obligation to attend a Fire Lecture each year. It is the responsibility of each member of staff to ensure that they comply with this legal requirement Flexibility Job descriptions are intended to act as a flexible guide to the duties of a post and therefore will require revision in consultation with the post holder to reflect the changing requirements of every post so as to enable the Trust to achieve its Corporate goals and objectives. GENERAL REQUIREMENTS Quality The achievement of quality objectives is set within a Hospital Wide Quality Assurance Framework, which requires each member of staff to participate and ensure quality is assured in each aspect of their work. Each member of staff is required to ensure that: Their work is discharged correctly first time on each occasion. The patient and customer is always put first. Staff practice team-work every day. That in all things, the patient/customer requirements are met and all staff contribute fully to achieving the Trust Corporate goals and objective. Confidentiality Each member of the Trust's staff is responsible for ensuring the confidentiality of any information relating to patients and to comply with all the requirements of the Data Protection Act while carrying out the duties of the post. Any breaches in confidentiality will be dealt with by the Trust's Disciplinary Procedure and may result in dismissal. Health and Safety Each member of the Trust's staff is responsible for ensuring that they carry out the duties of their post in accordance with all appropriate Health and Safety legislation, guidance and procedures and that they do not, by any act or omission on their part, create a threat to the Health and Safety of any other person. External Interests Each member of the Trust's staff is responsible for ensuring that any external interest they have does not conflict with the duties of their post and that they must disclose the external interest if this is likely to occur or if they are in doubt about a possible conflict of interest. Fire Training Each member of the Trust's staff has a statutory obligation to attend a Fire Lecture each year. It is the responsibility of each member of staff to ensure that they comply with this legal requirement Flexibility Job descriptions are intended to act as a flexible guide to the duties of a post and therefore will require revision in consultation with the post holder to reflect the changing requirements of every post so as to enable the Trust to achieve its Corporate goals and objectives.

Please ensure that you have read the attached Job Description and Person Specification before submitting your application. Duties and Responsibilities (including but not limited to): To retrieve patient case notes from across the Hospital. Ensuring Health Record folders are traced to the location held on the hospitals electronic HISS system. Update the Hospital Information System to reflect the correct patient details Ensure that all duties allocated are completed in a timely and satisfactory manner Offer general support to the secretaries, including covering during periods of sickness/annual leave. Liaise with, and work in harmony with, other areas of the Trust to promote patient experience. To be an integral member of their assigned team. Answering the phone, taking messages and acting upon the messages. Comply with all duties stated in the job description The post holder must comply with all relevant policies, procedures and training requirements To undertake any other ad-hoc activities as directed.

This full time role will be the first point of contact for all waiting list management within the Gastroenterology department, providing timely and accurate data to ensure an up-to–date waiting list position is available at all times and to ensure efficient utilisation of endoscopy lists. You will be responsible for the daily administration of the Gastroenterology waiting lists and liaise closely with clinicians, secretaries, nurses, line managers and directorate managers.

The post holder will be required to work with minimal supervision and work to tight deadlines, under pressure and be able to exercise sound judgement and decision making skills.

There will be a requirement to cover for colleagues during periods of absence.

MAIN RESPONSIBILITIES
• Comply with the Trusts Management of patient Access Policy
• Register patients on to the waiting list and clinical code procedures using the computerised patient administration system,
• To work on own initiative and monitor closely on a daily basis waiting list reports and action accordingly reporting bottlenecks and avoiding breaches
• Validate patients RTT status on the waiting lists as per Policy by contacting the patient either verbally or by post to establish their status.

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower.
• Provide information and advice to patients regarding their admission/discharge from hospital.
• Ensure all relevant patient information, including GP home address, alternative contact numbers, holiday dates are accurate and record details of all patient communications, episodes and casenotes tracking on the computer system.
• Open and action all incoming mail.
• Take decisions as soon as you have the relevant information and take prompt and efficient action to obtain information when required
• Ensure that the sources information you require is accurate, reliable and can inform your decision-making.


This advert closes on Sunday 24 Dec 2023

Proud member of the Disability Confident employer scheme

The post holder will provide a confidential, comprehensive and Personal Assistant service to the Families and Integrated Community Care Division Senior management Team. A pro-active approach is expected with the planning, co-ordination and documentation of meetings and projects that the managers are responsible for developing. The post holder will be responsible for allocation, co-ordination and distribution of all work generated by the senior management team and must self-manage and prioritise their own workload. The post holder must always communicate effectively and work collaboratively with both clinical, non-clinical colleagues and external agencies to ensure the delivery of a professional coordinated service. On occasion the poster holder will act as Mentor/Trainer to new members of the team as and when required. Other duties will be incorporated and subject to the ever-changing needs of the trust.

In a professional manner provide a comprehensive secretarial, administrative and information service to the management team. This will include the controlling of appointments, dealing with correspondence, composing routine and non-routine letters and other documentation on their behalf, as required, taking personal responsibility for confidential issues.

To be responsible for the convening and timely administration of meetings or training sessions, including drafting agendas, collation of agenda items ensuring availability of reports, minute taking and preparation of action notes as appropriate. This will also include booking of rooms and arrangements for catering as required. Effective diary management will be necessary when co-ordinating meetings that involve all the management team. Also be responsible for the setting up of Webex teleconferences as and when required.

Be able to work independently, plan and organise own time and diary management.



Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

The post holder will have knowledge of medical terms when attending Divisional and HR meetings which often include abbreviations and jargon as attendees are often clinical staff members.

The post holder to be aware of relevant policies within the Division to carry out their role eg: Data Protection, Freedom of Information requests and Health & Safety reps etc.

The post holder is responsible for keeping themselves up to date with the required mandatory training.

The post holder, in conjunction with other PA’s, to keep their guidance and standards of the role up to date in readiness for any new starters as appropriate. This would include any useful information, contact lists etc that would need to be referred to.

The post holder will be aware of the structure of the whole of the Families and Integrated Community Care Senior Management team to be able to field queries appropriately.

To take part in the Appraisal and Personal Development Review process participating in training/education to meet developmental needs.

Act as Mentor / trainer to new members of the team as and when required.

Be aware of policies and procedures when dealing with routine and non-routine issues eg work allocation.

Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged.

To maintain a working knowledge of all aspects of the work of Families and Integrated Community Care Division and the wider NHS environment.

Communication and Skills
• On a day to day basis exchange complex and sensitive information via email and telephone required by internal / external sources to include staff and patients. Duties that involve this exchange of information include diary management, 1:1’s, any sensitive meetings (particularly HR), dial-in meetings and high-level business meetings that highlight patient stories.
• Attend disciplinary and investigation meetings, as note taker, on a regular basis and on occasion dealing with complex HR issues. There is a requirement to remain neutral, calm and not judgemental of any panel members ensuring confidentiality at all times. There is also a responsibility to provide assistance with the issuing of outcome letters following these meetings.




This advert closes on Thursday 14 Dec 2023

Proud member of the Disability Confident employer scheme

To provide a comprehensive appointment and
reception service for Imaging examinations for all
wards and departments at Blackpool Teaching Hospitals NHS Foundation Trust, GP’s and all other users of the service. Ensure waiting list targets are met highlighting progress and any
anticipated problems associated with meeting the
targets.

An opportunity has arisen for a suitable candidate to join our busy, demanding clerical team working in the Imaging Department.
You will be motivated, enthusiastic, with excellent communication skills and able to work effectively as part of a team.
The maintenance of patient confidentiality and excellent customer care skills are essential for this role.
You should have a proven record of working within a clerical environment, having undertaken first line administrative responsibilities. You should have excellent IT skills.
Knowledge of the Radiology Department and Radiology Information Systems would be an advantage but this is not essential. Previous NHS experience would also be useful. Training on specific hospital systems will be given.

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

We recommend that all individuals employed in patient facing roles, or those located on a ward or department where patients receive a service should be fully vaccinated against COVID-19.

Applications are invited for the post of Receptionist / Booking Clerk at Blackpool Victoria Hospital.

This post will involve working at multiple locations on the Fylde Coast with your main base at Blackpool Victoria Hospital, so you must be able to work flexibly in your location of work.

Please note that the Imaging Department operates an extended working day, 7:30am to 8.00pm Monday to Sunday. Flexible hours of working will be expected across the working week. Enhancements are payable for unsocial hours.

Please ensure that you have read through the attached Job Description and Person Specification before submitting your application.


This advert closes on Monday 4 Dec 2023

Proud member of the Disability Confident employer scheme