Total 8 Junior Executive level Administrative / Clerical job vacancies in Naval Base, Norfolk, Virginia

• Incumbent serves as Administrative Support Specialist performing a wide variety of office management and administration duties to ensure smooth and efficient operation of the J3 Directorate.
• Provide key assistance to the staff by managing one-time, special, and recurring projects and programs.
• Responsible for managing the operational schedule and directs the administrative operations for the Director and Deputy Director.
• The incumbent helps maintain communication with the entire J3 staff through organizing staff All Hands meetings.
• Uses word processing systems and other office systems to prepare letters, memorandums, and reports.
• The incumbent serves as the focal point for the receipt and review of incoming tasks, projects, correspondence and other communications and materials.
• Maintain Director and Deputy Director, J3 official files in accordance with DoD and DHA regulatory guidance.

***THIS IS NOT A REMOTE POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Major duties and responsibilities include, but are not limited to:

• Assisting the supervisor during all business hours in performing and/or managing administrative tasks
• Scheduling appointments, coordinating meetings and/or scheduling conferences
• Providing general calendar maintenance and clerical services (such as maintaining calendars, recording appointments, arranging meetings and small conference administrative details)
• Coordinating conference logistics and food service activities (such as printing or picking up conference materials, picking up conference supplies such as trays of water and food)
• Set up and breakdown of conference space and activities (such as food and light cleaning prior and after the completion of the meetings and/or schedules conferences)
• Monitoring the use of services, supplies or equipment for the office
• Performing time and attendance record keeping duties in the VATAS/or equivalent programs for the office staff
• Processing Executive Administrative staff correspondence for appropriate dissemination
• Providing front door coverage (including incoming/outgoing mail, telephone triage, customer service, etc.)
• The selectee will perform other duties as assigned

• You will prepare correspondence according to Navy requirements to check for proper grammar, spelling, and punctuation and to review documents for conformance.
• You will answer phones and directs calls to appropriate personnel.
• You will assist in coordinating official travel.
• You will manage time and attendance using standard time and attendance systems.

• You will compile written reports to provide status updates.
• You will operate automated computer systems to maintain and update electronic records and data.
• You will answer inquiries of a general nature to make referrals to responsible staff members.
• You will determine specific action to take to correct discrepancies, errors, or problems following instructions and procedures.
• You will research rules, regulations, and procedures to resolve questions or issues.
• You will compose correspondence (e.g., technical reports, presentations) observing proper format, grammar, spelling, capitalization, and punctuation.
• You will perform duties as a Command Pay and Personnel Administrator (CPPA).
• You will ensure all documents and information for personnel and pay support are relayed to the appropriate supporting organization.

For the Department of the Army, sets strategic direction, develops policy, oversees policy implementation, allocates resources, and supervises all matters pertaining to Civilian Personnel Policy. Collaborates on civilian personnel workforce transformation, hiring, talent development/management, performance management, retention, and separation. In conjunction with M&RA's Director of Force Management, Manpower, and Resources, establishes strategic direction for aspects of the PPBE process. Provides policy oversight for Civilian Personnel Systems including Federal Wage Service; General Schedule; Defense Intelligence Civilian Personnel System; Acquisition Demonstration Project; Cyber Excepted Service; Science and Technology Reinvention Laboratory, (12 within Army); Non-Appropriate Fun; and Title 10 Faculty. Performance is reviewed in the broadest terms for technical perceptiveness, managerial competence, and senior leader effectiveness for contribution to the ASA (M&RA) missions. Serves under the general direction of and receives broad strategic guidance from the Office of the ASA(M&RA). Oversees a workforce of 30 civilians and directly supervises personnel at the GS-15 and 14 levels.

• You will relay critical information to staff members, management, or external customers via telephone or in person.
• You will research rules, regulations, and procedures to resolve questions or issues.
• You will process travel vouchers in accordance with Joint Travel Regulations (JTR).
• You will prepare and assemble background material to include historical reports, pertinent regulations and directives, mission, and functional statements and SOPs for inclusion in correspondence.

Customer Service and Administrative Assistant
We are currently recruiting for a skilled Customer Service and Administrative Assistant. As a Customer Service and Administrative Assistant, you will play a crucial role in ensuring a seamless and positive experience for customers. This role requires excellent communication and organisational skills, as well as a commitment to delivering outstanding customer service.
Responsibilities:

• Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolving customer issues and concerns, demonstrating empathy and a customer-centric approach.
• Providing product information, troubleshooting assistance, and guiding customers through the resolution process.
• Assisting with day-to-day administrative tasks to ensure smooth operations.
• Managing and organising documentation, including customer records and administrative files.
• Coordinating schedules, meetings, and travel arrangements for team members.
• Processing customer orders accurately and efficiently.
• Collaborating with internal teams to ensure timely order fulfilment and delivery.
• Monitoring order status and keeping customers informed of any delays or issues.
• Maintaining accurate and up-to-date records in the company database.
• Generating reports and summaries as needed for management and team members.

Qualifications:

• Previous experience in customer service and administrative roles.
• Strong communication skills, both written and verbal.
• Exceptional organisational and multitasking abilities.
• Proficiency in MS Office suite and basic knowledge of CRM systems.
• A positive attitude and a commitment to delivering outstanding customer service.

• How to Apply:
  If you are interested in this exciting opportunity as a Customer Service and Administrative Assistant, please submit your CV and cover letter to this company. We look forward to hearing from you!
  If you are interested in this opportunity and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please contact me on 01772 208966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk.

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