Total 37 Junior Executive level Administrative / Clerical job vacancies in Birmingham, B1 1TT

My public sector client is looking for an experienced Personal Assistant / Support Worker to work alongside one of their Lead Product Managers to support them with their day-to-day work. This is a temporary assignment for about 5 months, working Monday to Friday paying £14.53 per hour, full time 37.50 hours a week. This role will be supporting remotely, but a need to travel to support or attend their offices in central Birmingham may be required.

This role is a very personal role in being able to support the manager during day to day tasks and daily planning of meetings and supporting those meetings in every way possible, you would essentially become an extension of the manager in summarising, prioritising and preparing material to use, as an example.

Key tasks and responsibilities are below:

• Taking accurate notes at meetings and during conference calls - both remote and in person
• Creating and proof-reading documents, presentations and emails
• Reviewing data and checking spreadsheets for accuracy
• Supporting with email correspondence
• Using a range of software applications such as Microsoft Office, particularly Teams and its planner function, Co-Pilot, Jira, Mural, etc.
• Ad-hoc support with day-to-day work tasks
• Occasional travel to some of our office locations to attend and support in-person meetings.

In terms of experience and wider skills set, the below would be essential / desirable:

• Previous experience working as a PA/Support Worker
• Excellent communication skills - both written and verbal with an excellent attention to detail
• Experience working with a range of software packages and solutions, able to learn new applications
• A problem solver, able to develop solutions to problems and issues as they arise
• Great people skills, able to build lasting business relationships
• Highly organised, able to manage own workload and respond quickly to changing priorities
• Previous experience of the technology development sector would be useful
• An understanding and appreciation of disabilities and neuro-diversity and how they can impact on an individual's ability to perform to their best at work could be beneficial

This role will require a clear DBS to be in place, and three years referencing.

If you believe you have the experience and the skill set for this role, please apply directly. There is a fuller job description and more detail available, which can be discussed should you be short listed for the role.

Due to the volume of applications, it may not be possible to reply to everyone

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Your new company
Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Business Support Officer join the Licencing team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives.
Your new role
As a Business Support Officer, you will be supporting the team by viewing and processing applications for licences. Furthermore, you will be communicating with applicants to give them updates on the application or requesting further information.
You will manage and support any queries that come through. These can be face to face, over the phone and via email.
What you'll need to succeed
You will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to demonstrate exceptional organisational skills to ensure enquiries are responded to in a timely manner. It is also important to confidently communicate with customers face to face, and over the phone. In addition, as you will be dealing with a high volume of applications, you will need to have strong attention to detail.
In addition, this job will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks.
What you'll get in return
This is a full-time, temporary job based in Birmingham. This is a temporary contract but may be open to extension. This job is a Grade 3 position, with a rate of £13.45 (PAYE), paid on a weekly basis.
At Hays, we are here to support you develop your career and grow to your potential; therefore, you will have an assigned consultant who will support you through your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in Local Authorities where you can apply these skills.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

What skills and experience we're looking for

The Governors of St Edmund Campion Catholic School wish to appoint an Administration Assistant to oversee the school’s student services area. The role includes oversight of the student medical register. We are looking for someone who wishes to make a difference to the lives of our young people. The successful candidate will be:

• well organised and flexible and have the necessary administration skills
• willing to go above and beyond for our students
• open to being first aid trained
• able to communicate well with students and parents

St. Edmund Campion Catholic School is an over-subscribed 11-18 school serving the community of North Birmingham. Interested candidates are welcome to visit the school by arrangement. Please contact Julie Turner, PA to Principal, on turnerj@stedcamp.bham.sch.uk

We are committed to the development of all staff to be of their very best and our most recent Ofsted report graded the school good, with an outstanding Post-16 provision.

What the school offers its staff

The St John Paul II Multi Academy is a highly successful Catholic Multi Academy encompassing seven Primary Schools and two Secondary Schools. Our schools are based in Sutton Coldfield, Erdington and Aston.

The ethos of St John Paul II Multi Academy is Catholic and was founded by the Catholic Church to provide education for children of Catholic families. As a Catholic multi academy, we aim to provide a Catholic education for all our pupils. As a Catholic multi academy, Catholic doctrine and practice permeate every aspect of every one of our school’s activities. It is essential that the Catholic character of the school’s education be fully supported by all staff within the multi academy. We therefore hope that all staff will give their full, unreserved and positive support for the aims and ethos of the St John Paul II Multi Academy.

Further details about the role

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role. St John Paul II Multi Academy is an Equal Opportunities employer. The Multi Academy is committed to safeguarding and promoting the welfare of its children and staff and expects all staff and volunteers to share this commitment. A DBS check is required for all successful applicants. An online search will be undertaken on all shortlisted candidates. This search does not form part of the shortlisting process and you will have the opportunity to discuss any issues of concern that may arise from this search at the interview.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Posting of all correspondence, internally and externally for the secretarial team. Copy typing/pasting of digital files and the typing of patients results correspondence. Ensure all medical records are tracked in and out of the department. Enquire using PAS and e-mail to query patient appointments. Collecting medical records from all departments including the Health Records Library. Answering telephone queries, telephoning patients and supplying general information, referring to Senior Team Secretary for advice where necessary. Liaising with Medical Records, Appointments and relevant departments. Collating pathology forms for the relevant clinics and filing pathology forms as necessary. Requesting x-rays both within and outside the Trust, as required. Tracking referral letters using PAS. Opening and dealing with all incoming mail and e-mail. Photocopying and faxing. Liaising with secretarial team for schedule of day-to-day tasks. To provide cross cover with other Secretarial Support Clerks within team for annual leave and sick leave. Co-operating in the introduction of new procedures, policies or technology, including any technology associated with the Patient Administration System, and assisting managers in its implementation. To cover for Team Secretaries when competence achieved.

To provide comprehensive quality administrative and clerical support to the Speech and Language Management Team ensuring that such systems complement and adhere to the Divisional standards for staff. To develop and maintain efficient office systems, ensuring that resources are available in a timely manner and efficiently organised to enable maximum clinical contact time for the Speech and Language Therapy team. To independently analyse, prepare and summarise data in preparation for Division reports. To enter all data required onto RiO (Patient Management System) accurately and on time according to the Birmingham Community Healthcare NHS Foundation Trusts policy. To provide accurate monitoring information in a timely way as required by the Speech and Language management team. To be responsible for the scheduling and organisation of meetings/training for the team, drafting agendas, taking formal minutes together with action notes and to provide other high standard service support for meetings as required

Our Public Sector client is looking for a Personal Assistant to join their team to support one of the organisations Directors. This is potentially a five-month temporary role with the possibility of extension. Full time Monday to Friday 37.00 hours a week, 9.00 to 5.00pm. This role will be paying £14.16 per hour.

This client has multiple offices but has asked that this role work remotely. You may however, be asked to attend a periodic departmental meeting at an agreed location, but this would not be mandatory. Your role would be to provide personal assistant support to the director, which would also include being pro-active in protecting their diary and delegating meetings with their deputy directors. You would be expected to develop a strong working relationship with their individual executive assistants to ensure smooth running of the senior management team.

As part of this role, you will be required, but not limited to, the following responsibilities:
- Email and diary management, prioritising or rearranging where necessary and flagging any potential clashes
- Arranging and booking travel and accommodation
- Arranging/booking meeting rooms and conference facilities
- Attending meetings to note take and issue/chase action points
- General administration duties such as data entry, answer telephones, filing

Skills required -
- Highly organised, self-starter and well-motivated as you will be mainly working unsupervised
- Able to prioritise workload and adapt to changeable deadlines
- Good communications in both written and verbal form
- Confident in engaging with senior leaders and customers over the phone and in person
- Have the ability to maintain a high level of accuracy and are able to apply very high levels of attention to detail

-Good working knowledge of MS applications including SharePoint and OneNote.

Please note this role will require a DBS check, and three years referencing.

If you feel that you would have the necessary skill set for this role and are ready to take on a new challenge, please apply online. Due to the high volume of applications for this role we may not be able to contact every candidate who applies.

My public sector client is looking for an experienced Personal Assistant / Support Worker to work alongside one of their Lead Product Managers to support them with their day-to-day work. This is a temporary assignment for about 5 months, working Monday to Friday paying £14.53 per hour, full time 37.50 hours a week. This role will be supporting remotely, but a need to travel to support or attend their offices in central Birmingham may be required.

This role is a very personal role in being able to support the manager during day to day tasks and daily planning of meetings and supporting those meetings in every way possible, you would essentially become an extension of the manager in summarising, prioritising and preparing material to use, as an example.

Key tasks and responsibilities are below:

• Taking accurate notes at meetings and during conference calls - both remote and in person
• Creating and proof-reading documents, presentations and emails
• Reviewing data and checking spreadsheets for accuracy
• Supporting with email correspondence
• Using a range of software applications such as Microsoft Office, particularly Teams and its planner function, Co-Pilot, Jira, Mural, etc.
• Ad-hoc support with day-to-day work tasks
• Occasional travel to some of our office locations to attend and support in-person meetings.

In terms of experience and wider skills set, the below would be essential / desirable:

• Previous experience working as a PA/Support Worker
• Excellent communication skills - both written and verbal with an excellent attention to detail
• Experience working with a range of software packages and solutions, able to learn new applications
• A problem solver, able to develop solutions to problems and issues as they arise
• Great people skills, able to build lasting business relationships
• Highly organised, able to manage own workload and respond quickly to changing priorities
• Previous experience of the technology development sector would be useful
• An understanding and appreciation of disabilities and neuro-diversity and how they can impact on an individual's ability to perform to their best at work could be beneficial

This role will require a clear DBS to be in place, and three years referencing.

If you believe you have the experience and the skill set for this role, please apply directly. There is a fuller job description and more detail available, which can be discussed should you be short listed for the role.

Due to the volume of applications, it may not be possible to reply to everyone

To support the uploading and inputting of data to databases/spread sheets and electronic patient record. This will include the Essential Care Indicator (ECI) data, updating Referral to Treatment (RTT) spread sheet and other clinical documentation as requested. To update the patient administration system for the purpose of extracting, amending, and in-putting data as directed in above. To accurately access the patient administration system and all patients related information as required whilst assessing any risks to patient confidentiality and maintaining confidentiality. To support the provision of general administration duties i.e. copy typing and appointment letters. Assist in requests for faxing, filing, scanning. Assist with internal and external post and sending out clinical documents e.g. appointment letters or other clinical letters. Provide flexible administrative and clerical cover as required to meet the needs of the service.

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

LEARNING DISABILITIES SERVICE – CENTRAL HUB, RIVERSIDE LODGE
Permanent Receptionist/ Administrative Assistant Band 2 - 37.5 hours per week.
We have an exciting opportunity for a Permanent Post Band 2 in the Learning Disabilities Service.

The Learning Disabilities Service provides a range of services for people in the West Midlands to assist them in managing their learning disabilities. All our services are provided by teams of clinical professionals and support staff who aim to provide integrated services in ways that best meet the needs of patients and their carers. You must enjoy working within a multi-disciplinary team and have the ability to relate to our service users, carers, parents and members of the public.

This is an exciting opportunity for an individual who relishes a challenge and is keen to demonstrate their skills and abilities in using their own initiative, working in a fast-paced environment. A calm but proactive approach with the ability to multi-task is desirable.

The post holder will assist in the provision of a comprehensive receptionist/administrative service on a day-to-day basis, to accurately input confidential data using a variety of Trust IT systems and the Electronic Patient Record (Rio) and contributing to the efficient and effective running of all administrative and office systems, adhering to Standard Operating Procedures, where appropriate, within the Learning Disabilities Service.
• To assist in the provision of a meet and greet service, to monitor and maintain the reception area, ensuring a polite, efficient and professional introduction is given to all patients, staff and other visitors, maintaining a signing in/out book
• To receive and deal with incoming calls and take the appropriate action, communicating accurate messages.
• To ensure that the reception area remain clean and tidy and always present a good image of the LD service.
• To update the patient administration system for the purpose of extracting, amending, and in-putting data as directed in above.
• To accurately access the patient administration system and all patients related information as required whilst assessing any risks to patient confidentiality and maintaining confidentiality.
• To support the provision of general administration duties i.e. copy typing and appointment letters. Assist in requests for faxing, filing, scanning.
• Assist with internal and external post and sending out clinical documents e.g. appointment letters or other clinical letters.
• Attend admin team / departmental meetings on a regular basis.

Equal Opportunities

Birmingham Community Healthcare NHS Foundation Trust is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race and disability.

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.


• To support the uploading and inputting of data to databases/spread sheets and electronic patient record. This will include the Essential Care Indicator (ECI) data, updating Referral to Treatment (RTT) spread sheet and other clinical documentation as requested.
• To update the patient administration system for the purpose of extracting, amending, and in-putting data as directed in above.
• To accurately access the patient administration system and all patients related information as required whilst assessing any risks to patient confidentiality and maintaining confidentiality.
• To support the provision of general administration duties i.e. copy typing and appointment letters.
• Assist in requests for faxing, filing, scanning.
• Assist with internal and external post and sending out clinical documents e.g. appointment letters or other clinical letters.
• Provide flexible administrative and clerical cover as required to meet the needs of the service.


This advert closes on Monday 23 Sep 2024

JOB DESCRIPTION JOB TITLE Medical Receptionist/ Admin Assistant REPORTS TO Senior Receptionist/Practice Manager HOURS 20-25 Hours per week Job summary: The purpose of the role is to: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels: Premises: Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients. When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated. Maintaining and monitoring the practice appointments system Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same. Enter patient information on to the computer as required. Patient notes and correspondence: o Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to o Ensure correspondence, reports, results etc. are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen. o Ensure records are kept in good repair, with all necessary information on the outside cover clearly visible. Make and serve refreshments, ensure the kitchen is kept clean and tidy and air and tidy the waiting room in turn with other staff. Ensure that all new patients are registered onto the computer system promptly and accurately Undertake any other additional duties appropriate to the post as requested by the partners, the practice manager or senior receptionist. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Processing repeat prescriptions in accordance with practice guidelines Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning Dealing and facilitate the clinical waste collections. Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards Actively reporting health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/professional development: The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate This job description covers the main duties the post holder is expected to undertake. These duties may be revised periodically in consultation with the post holder and according to the work needs.

Posting of all correspondence, internally and externally for the secretarial team. Copy typing/pasting of digital files and the typing of patients results correspondence. Ensure all medical records are tracked in and out of the department. Enquire using PAS and e-mail to query patient appointments. Collecting medical records from all departments including the Health Records Library. Answering telephone queries, telephoning patients and supplying general information, referring to Senior Team Secretary for advice where necessary. Liaising with Medical Records, Appointments and relevant departments. Collating pathology forms for the relevant clinics and filing pathology forms as necessary. Requesting x-rays both within and outside the Trust, as required. Tracking referral letters using PAS. Opening and dealing with all incoming mail and e-mail. Photocopying and faxing. Liaising with secretarial team for schedule of day-to-day tasks. To provide cross cover with other Secretarial Support Clerks within team for annual leave and sick leave. Co-operating in the introduction of new procedures, policies or technology, including any technology associated with the Patient Administration System, and assisting managers in its implementation. To cover for Team Secretaries when competence achieved.

Our very busy Oncology department is offering the opportunity for an experienced Band 2 clerical support assistant to provide support to our highly cohesive team for 37.5 hours per week, worked over 5 days.

Please note previous applicants need not apply.

The successful applicant will be a diligent and organised worker, with the ability to be flexible within a small team and at times work alone, managing their own workload and using their own initiative. Candidates are required to be confident in liaising with people at all levels, as well as communicating sensitive information with an understanding of patient confidentiality, adhering to all NHS policies and procedures.

Previous experience working within the NHS and knowledge of the hospital PAS system is essential to this role.

We are looking for a patient-centred individual with excellent interpersonal skills. If you are enthusiastic, self-motivated and are ready for a new and exciting challenge, please apply.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.
1. Posting of all correspondence, internally and externally for the secretarial team.
2. Copy typing/pasting of digital files and the typing of patient’s results correspondence.
3. Ensure all medical records are tracked in and out of the department.
4. Enquire using PAS and e-mail to query patient appointments.
5. Collecting medical records from all departments including the Health Records Library.
6. Answering telephone queries, telephoning patients and supplying general information, referring to Senior Team Secretary for advice where necessary.
7. Liaising with Medical Records, Appointments and relevant departments.
8. Collating pathology forms for the relevant clinics and filing pathology forms as necessary.
9. Requesting x-rays both within and outside the Trust, as required.
10. Tracking referral letters using PAS.
11. Opening and dealing with all incoming mail and e-mail.
12. Photocopying and faxing.
13. Liaising with secretarial team for schedule of day-to-day tasks.
14. To provide cross cover with other Secretarial Support Clerks within team for annual leave and sick leave.
15. Co-operating in the introduction of new procedures, policies or technology, including any technology associated with the Patient Administration System, and assisting managers in its implementation.
16. To cover for Team Secretaries when competence achieved.


This advert closes on Tuesday 17 Sep 2024

Proud member of the Disability Confident employer scheme

There is a full job description and terms and conditions with salary information on the right hand side of the page for you to download and review. Further Information Location: First Floor, Guildhall Building, 12 Navigation St, Birmingham B2 4BT Salary: £22,431 to £26,382 (£11.98 - £14.09 p/h) per annum, pro rata for part time hours - plus time and half paid for weekend working Shift Pattern: 12 hours a week (2 x 6hr shifts) between the below opening times. More will be discussed at interview regarding working pattern. Opening hours: Monday: 08:00 to 18:00 Tuesday: 08:00 to 18:00 Wednesday: 08:00 to 20:00 Thursday: 08:00 to 18:00 Friday: 08:00 to 18:00 Saturday: 08:00 to 16:00 Interested so far? Don't delay, apply today! This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested. The Small Print: All applicants must be pro-choice. If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion. References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.

What's involved with this role:

Temporary Administrative Assistant – Resources

Job Ref: AFC RQ1330708

Pay Rate: £13.00 per hour PAYE

Hours per week: 35 Monday – Friday, normal working hours

Role Length: This opening assignment is for 1 month until further notice

City: Winson Green, Birmingham

Enhanced DBS disclosure required for this role

The successful candidate will perform varied administrative tasks including photocopying, filing, data input and collation, amending directories, operating manuals, replenishing stationery and operating systems etc.

Key Responsibilities:

Minuting local meetings, producing letters, reports and other documents using Information Technology including email and internet.
Working collaboratively as part of a team and provide help and support to other team members.
Booking travel arrangements, accommodation for members of the team, and ensure that they have knowledge of the agreed itinerary and that they are kept up-to-date of appointments and bookings.
Keeping up-to-date and accurate records of financial transactions following or as a result of inputting and retrieving data from information systems, including the payment of invoices, purchase orders, holiday records and petty cash.
Arranging room bookings, ensuring that meeting rooms are set up and maintained, arranging the provision of refreshments when required.
Maintaining telephone communication (including switchboard- where appropriate) both in and out of the office ensuring messages are processed and other enquiries dealt with in the appropriate manner.
Processing incoming and outgoing mail as required.
Undertaking reception duties, and in so doing to welcome internal and external visitors in a friendly and professional manner and direct them to an appropriate staff member as required.



NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.



Qualifications:

Business Administration S/NVQ Level 2 or equivalent qualifications or equivalent work experience.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Confident communicator with the ability to deliver and manage basic written and oral communication effectively.
Excellent organisational and administration skills.
Ability to prioritise tasks according to deadlines and produce accurate work.
Ability to apply numeracy and literacy skills, to the duties of the post.
Ability to follow written and verbal instructions and agreed processes, to set standards and timescales.
Good attention to detail with the ability to learn new processes and demonstrate good practice to others,
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

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Job Ref: AFC RQ1330708


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Please note for a specific detailed job description for this vacancy please see attached job description.