Total 1,938 front desk officer job vacancies in Administrative / Clerical category in Australia

• Participates in internal management operations and activities in terms of organizational structure, functional operation, and long-range planning.
• Outlines goals, establishes controls and required management reports for use by Executive Staff and Governing Body in implementing programs and activities.
• Reviews and recommends distribution of funds and utilization of resources for those departments supervised.
• Participates as a member of the PRSU Executive management team in the planning, interpretation and implementation of policies, guidelines, statutes, and directives, from all levels of the Department.
• Supervises the Service Unit Operations Division.

Serves as the Administrative Officer in a Flight Standards functional area. Performs multiply and varying assignments under the limited direction of the manager. Acts as an individual contributor and/or may serve as a team leader on various projects.

Applies experience and advanced knowledge and understanding of management principles. practices, methods, and techniques, and skill in integrating management services with the general management of the organization. Provides and/or obtains a variety of management services essential to the direction and operation of the organization. Demonstrates considerable independence in planning time and assists others to plan and use assigned resources to complete tasks.

Provides, secures, or negotiates for the resources or services needed to manage the office of the assigned organization. The work involves direct assistance to the supervisor who has the primary responsibility for the direction of the organization established to accomplish the mission.

As the office Administrative Professional:

Tracks and analyzes data to ensure compliance with policies and procedures. Responsible for coordinating and performing multiple and varying assignments under the general direction of the manager.

May work as a team member on various projects. Responsible for planning time and assisting others to plan and use assigned resources to complete tasks. Responsible for coordinating and accomplishing all administrative tasks in a wide range of administrative and analytical duties. Evaluates and monitors office expenditures and makes sound changes based on trends and analysis, merit and deficiency situations, and known or anticipated program changes.

Performs immediate and long range planning and control for organizational services independently anticipating program changes, etc.

Coordinates with Human Resources for advice on advisory services as they relate to organizational related functions including pay and leave. and benefits. Reviews travel associated matters and manages the training program including initial and recurring.

Responsible for managing the office logistics program including personal property, supplies and services, and acquisition activities, awards, OSHA. security, and vehicle management.

Procures office supplies and equipment and closely monitors expenditures and reviews purchase card statements for accuracy.

Work activities may be critical to the success of projects for one or more organizational entities within the office demographic and functional area. Recommends improvements to systems and processes. Identifies, analyzes and recommends solutions to recurring problems and offers recommendations for improvements.

Interprets guidelines and provides management with advice and counsel on the operation of assigned programs and interrelationships of such programs.

This Administrative Officer position is located at Ted Stevens Anchorage International Airport (ANC), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to:

• Manage, lead, and evaluate a comprehensive administrative support program that includes financial management, human resources and procurement.
• Draft and review all policy correspondence to assure accurate budgetary, personnel, and administrative impact.
• Participate in the development of both short and long-term strategic planning for the organization.
• Supervise a staff of administrative, clerical, and technical personnel.

Major duties include but is not limited:

Administrative Management

• Manages the overall leadership and direction of the Facilities Management Service (FMS) administrative section.
• Serves as the principal advisor on all administrative management matters associated with the service programs and operations, including collaborative efforts with other clinical and nonclinical services.
• Supervises one GS-0503-06 Budget Technician; one GS-0303-05, Program Support Assistant; one WG-5703-06 Motor Vehicle Operator, and one GS-0303-06 Administrative Support Assistant.
• Use extensive knowledge and skill in carrying out administrative functions for a full range of functional areas such as human resources, purchasing, supply and property management, records management, financial management and budget, administrative laws, policies, regulations, and precedents applicable to the administration of local, regional, and national programs.
• Compiles statistical data and performs analyses as required by the Chief, other services, and SORCC management such as shop statistical work order data to track trends and spikes, trend overtime, customer satisfaction, turn ins and other items.
• Prepares analyses such as high-level briefs and point papers to executive management including annual management brief and executive reviews.

• Oversees FMS fiscal activities. Reviews the annual budget submission and justification prepared by the Budget Technician and makes recommendations to the Chief. Responsible as the Approving Official for the IFCAP budget control system in FMS.
• Develops, establishes, and oversees methods to forecast annual budget/costs (approximately $2.5 million), and implements cost effectiveness and efficiency in all activities, to arrive at lower expenditures and resulting in improved budget estimates.
• Provides advice to management and program personnel on FMS finance issues.
• Manages budget formulation and execution for a changing budget of administrative expenses, analyzes budget calls, reviewing guidelines and instructions and then debriefs, educates, and oversees the administrative staff on any changes or information required.
• Justifies requests for reprogramming as necessary; oversees and reviews financial reports and resolves discrepancies with the appropriate accounting office and assures that all expenditures are properly authorized and documented.
• Prepares studies and reports to ensure cost effectiveness and maintains a close liaison with Fiscal Service resolving any fiscal problems.

• Provides FMS management with assistance in projecting staffing needs through data collection and initial analysis, the execution of their personnel responsibilities (classification, employee relations, performance requirements, upward mobility, recruitment coordination and documentation requests, and processing training requests).
• Responsible for ensuring that all VA OIG, Joint Commission, and CARF standards are met and appropriately incorporated into FMS policy and procedure.
• Develops file manager routines to provide meaningful data for use by station management in evaluating the utilization of their space.

• Supervises four employees in FMS providing technical and administrative supervision to a unit of GS-6, GS-5 and WG-06 employees.
• Ensures that his/her employees conduct themselves in a manner that is compliant with the standards of the Facilities Management Service and the VA.
• Oversee daily, weekly, monthly, and project-by project as necessary to ensure highest possible efficiency of performance. Incumbent shall establish and plan work priorities and deadlines relying on traditional schedules and methods creating new schedules and methods when necessary to achieve applicable goals.
• Oversees the entire Fleet management program at VA SORCC which is approximately 66 vehicles and is a mix of VA-owned and GSA-leased vehicles.
• Gives advice, counsel, and instruction to employees on both work and administrative matters.
• Resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to higher level supervisor or manager effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases.
• Carries out Equal Employment Opportunity policies and program activities.
• Assures safety and housekeeping practices are observed; and maintains work reports and records.
• Approves, plans, and establishes overall leave schedules, and provides recommendations for promotion or reassignment of subordinates.

Duties include, but are not limited to:

• Performs budget administration functions.
• Monitors, reviews, and checks requests for allotment of funds from approved operation budgets.
• The incumbent utilizes knowledge of financial management policies, guidelines, and best practices to provide overall budgeting and financial management for the service.
• Incumbent independently prepares and maintains the annual budget plan for all service control points.
• Through analysis of program goals, priorities, current resources and program data, the incumbent makes recommendations regarding the need for additional budgetary resources, contracts, and equipment.
• Responsible for coordinating and facilitating the function of all services, clinical and administrative, which interface with the service.
• The incumbent serves as the primary point of contact (POC) to these services and makes decisions regarding programs and projects as they relate to these areas.
• Plans, develops, and executes assigned clinical service administrative management program needs.
• Oversees a variety of functions that includes incoming/outgoing correspondence, records management, publications/forms management, administrative standard operating procedures, administrative internal controls, and organizational files management.
• Assures that internal systems and procedures for carrying out the clinical service organization's administrative functions meet the requirements of balancing costs, benefits, productivity, and effectiveness.
• Serves as Action Officer between the Human Resource Management Office and the organization pertaining to all aspects of personnel management, reorganization/realignment, organization structuring, position management, and manpower utilization.
• Analyzes mission, management objectives and organizational goals, to determine current and projected personnel needs and potential placement issues.
• Provides advice and assistance to management in such areas as; recruitment initiatives to replace loss of skilled employees, recruitment and hire lag problems, mission or workload expansion, change or decrease, merit promotion requirements/procedures, requirements and procedures to determine employee placements and to effect a variety of placement actions such as reassignments, reduction-in-force, realignments, non-competitive promotions, and details.
• Conducts a variety of administrative information flow studies, administrative work processes reviews, procedural reviews, improvement studies, etc. to provide management with recommendations for insuring optimum utilization of available resources.
• Manages the organization Training program, assuring all employees are in full compliance with all mandatory training requirements.
• Serves in the capacity of Contracting Officer Representative (COR).
• Develops initial acquisition documents; writes and defends the requests for funds and conducts all aspects of the contracting process from beginning to end; including market research, statements of work (SOW).
• The incumbent draws upon knowledge of contracting and acquisition procedures to draft and/or review contract proposals and agreements to assure accurate budgetary, personnel and administrative arrangements.
• Provides advice to management and staff on contracting and procurement policies and issues.
• Functions in the capacity of Agency Government Purchase Card (GPC) holder.
• Assigns work to staff and provides technical and policy direction to their efforts.
• Reviews completed work of the staff and provides feedback to encourage top performance to enhance an atmosphere of teamwork in the Office.
• Plans training and development with subordinate employees to assure they acquire and maintain both technical competencies in their fields and cross training in related fields.
• Evaluates the work performance of subordinate staff members and recommends appropriate awards to enhance effective performance or takes action to deal with inadequate performance, through counseling, training, coaching and other means.
• Is responsible for equal opportunity for all employees supervised, ensuring fair and equitable practices in the selection of employees for training, promotions, awards and recognition, and for other career development opportunities.
• Tracks and processes action items, Veteran complaints/compliments, and reviews responses sent to Executive Leadership Team.

This position performs duties such as:

• Analyzes data and makes recommendations to improve access for care services, including assisting in make/buy decisions.
• Full functioning manager among care/service line executives and contributes to top management policy and decision-making processes of significant importance.
• Maintains and improves systems of delivering health care by developing better programs and policies, improving utilization of resources, designing while overseeing needed changes.
• Understanding of the critical balance between the administrative and clinical functions in the health care delivery system with the ability to coordinate and control programs.
• The incumbent develops detailed plans, goals, and objectives for long range implementation and administration.
• Plays a key role in decisions about how to proceed in planning, organizing, and conducting studies by contradictory program goals.
• Aids in the development of strategic tactical goals and objectives for various programs and translates these into specific policies and procedures.
• Responsible on a day to day basis for coordinating and facilitating the functions of all services, both clinical and administrative.
• Coordinates and analyzes internal review activities of the service to ensure that both clinical and administrative functions are followed.
• Assists management in all administrative and technical functions.
• Conducts special analytical studies to resolve critical programmatic, organizational, or functional problems.
• Develops and implements a comprehensive plan and methods for analyzing complex workload of large numbers.
• Serves as the clinic expert, manages and evaluates multiple clinics.
• Serves as the key Human Resources liaison for specialty care.
• Supervises administrative staff as assigned and is responsible for coordination and ensuring execution of administrative duties of administrative staff support.
• Serves as the coordinator all contracts. Monitors and manages said contracts.
• Responsible for fiscal and budgetary administrative support.
• Coordinates the compilation of surveys, special studies, recurring and nonrecurring reports, including surveys, annual management briefing, education surveys and professional accreditation.
• Establishes performance standards, evaluates performance and approve leave for service employees
• Resolves complaints from employees; union grievances; effects disciplinary measures such as warnings and reprimands and recommends action in more serious cases.

• Exercises direct supervisory authority over the staff of the Directorate's Administrative Office staff, comprised of 12-16 professional, technical and support positions.
• Serves as a member of the Directorate leadership team and is the principal advisor to the Associate Director for developing or reviewing plans and authorizations for business operations and administrative support.
• Oversees the total Washington Cultural Resources Directorate budget including formulating both current and future year needs, allocating funds, and executing the directorate's budget and financial operations.
• Serves as liaison to the National Park Service HR office, and coordinates the human resources management program of the Cultural Resources Directorate.
• Supervises and coordinates information technology policy and planning activities of the Cultural Resources Directorate.

Administrative Officer duties consists of but is not limited to:

AO acts as the liaison with the human resources office concerning personnel related matters. Participates in personnel administration operations such as position classification, grievance procedures, performance standards and disciplinary actions.

AO plays a key role in developing and coordinating internal review systems to assure that both clinical and administrative activities are in compliance with agency and accrediting and regulatory requirements.

Keeps managers informed of the status of on-going personnel actions. Assists the Chief in administering actions concerning merit promotion and position management. Participates in the analysis and interpretation of workload and other data used in resource planning. Provides DIS
Chief, Chief Technologist and SORT with constant updates to performance appraisals, functional statements, mandatory training changes. Procures sample position descriptions and functional statements as need for the service, as the needs change.

Provides for the overall non-clinical administrative management of the service. This includes interpreting administrative policies and developing and implementing local policies. Provides for the overall administrative management of the Service. This includes interpreting administrative polices and developing and implementing local polices. Coordinates the establishment of goals, objective, and long-range plans for the office. Together with the Service Chief and Chief Technologist, discuss an annual goal-setting session, which leads to the development of the final operating plan. Provides assistance to develop new technologies and modalities through vendor contact after consultation with the DIS Chief, Chief Technologist and SORT. Evaluates and monitors administrative activities and makes substantive recommendations for program improves. Ensures effective use of office staff and recommends needed changes to enhance central support services.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday to Friday 8:00 am to 4:30 pm
Telework: eligible for ADHOC only. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/PD02906O and PD029050

Responsibilities

1. Processing of data using in-house system.
2. Processing of documents and receipts.
3. Checking and verifying records.
4. Liaising with associates in verification of details.
5. Handling incoming calls, enquiries and emails.
6. Handling enquiries on payment.
7. Processing of commission payment using in-house system.
8. Assisting in ad-hoc administrative duties when required.

Requirements

1. Minimum GCE “O" level with administrative experience.
2. Meticulous and has good interpersonal skills.
3. Proficient in MS Excel/Word.
4. Positive attitude and willing to learn.
5. Able to interact effectively with people at all levels and be a team player.
6. Preference will be given to candidates who are available immediately or within short notice.

Benefits

• Conducive work environment
• Great Career Progression.
• Annual Leave up to 21 days, Additional 3 days’ Festive Leave.
• Dress Code: Smart Casual
• Medical & insurance benefit
• Overseas Staff Outing
• Birthday Voucher $50

Other Information

• Working Location: Toa Payoh (HDB Hub near Toa Payoh MRT Station)
• 5-day work week, Mondays to Fridays: 9.00am to 6.00pm

Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary and date of availability.

We regret that only shortlisted applicants will be notified.

The Administrative Officer of Care Management and Social Work (CMSW) Service reports to and serves as the principal assistant to the Chief of the Service and works with supervisors within the Service to facilitate efficient and effective operations and administration. The incumbent is an integral member of the Health Care System's Care Management and Social Work administrative team by providing personnel administration, financial management and administrative management essential to the direction and operation of the Service:

MAJOR DUTIES AND RESPONSIBILITIES

• preparing job analyses for job postings, coordinating personnel actions, maintaining personnel-related records in the six-part system
• Advises management on the administrative and clinical orientation processes for new staff to the Service and program areas
• Provides Service administrative orientation and training, and assures appropriate documentation is completed and filed in the employee's competency folder.
• Audits competency folders for all Social Work staff within the Health Care System on a quarterly basis to assure competency folders meet facility, The Joint Commission, CARF and other accrediting body requirements
• Consults with supervisors to draft, implement and review Service level personnel policies ensuring they are in accordance and compliance with internal operations and policies, agency personnel policies, AFGE Master Agreement, budgetary constraints, and work priorities
• Serves as an approving official for purchase orders for the Service
• Attends Director's Morning Report with Service administration and follows-up on issues as assigned by members of the Executive Leadership
• Assists the Chief in assessing the effectiveness of the professional services provided to the patients utilizing automated programs and through the use of feedback mechanisms; including surveys
• Conducts special studies and analyzes complex problems of manpower, office equipment, workload statistics, space utilization, etc. to monitor needs of the Service
• Prepares and certifies timecards, administers the unplanned leave system, and tracks leave in collaboration with the supervisors to ensure adequate coverage
• Responsible for the overall administrative management of the Service

WHAT IS THE HEADQUARTERS (HQ) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Chief Operations Officer, FIELD OPS - WESTERN AREA

This position is in the Internal Revenue Service University (IRSU). The mission of the IRS University is to equip the workforce with skills development and career advancement opportunities to meet identified business needs.

The following are the duties of this position at the full working level.

• Represents the SCR in contacts with other IRS executives/officials, representatives of other agencies, and officials from the private sector regarding cross-functional or building/geographic area-wide administrative support matters and initiatives. Provides key linkage/coordination between customers and providers in ensuring cross-functional support activities and initiatives are carried out. Serves as the primary liaison with service providers requiring information about activities impacting multiple functions within a single location.
• Serves as the SCR's principal 'problem solver' for identifying, analyzing, and resolving building/geographic area-wide or multi-functional problems and complex issues. Develops new or 'cutting edge' solutions/courses of action that ensure all related issues are identified and effectively integrated across functional lines as appropriate. Ensures that the appropriate senior leadership/managers or other service providers are alerted of any emerging issues, systemic problems, developing trends, etc. As necessary, coordinates with service providers to implement solutions/courses of action.
• Assumes a leadership role in coordinating building/geographic area-wide or cross-functional administrative activities and initiatives. Continually studies, analyzes, and anticipates building/geographic area-wide program activities, initiatives, and/or requirements. As needed, coordinates the development of action plans and schedules for initiating multiple cross-functional projects, including projected personnel, equipment, and/or budget requirements. Establishes criteria for measuring degree of project achievement and customer satisfaction.
• Ensures plans are consistent with Service goals and policies while meeting customer needs and expectations. Provides briefings and prepares comprehensive reports to keep the SCR, other executives/managers, and NTEU (National Treasury Employees' Union) officials apprised of all facets relative to cross-functional program initiatives and projects.
• Develops and implements strategies for creating effective partnering with NTEU representatives. Creates unique methods and approaches for establishing and maintaining positive work relationships in order to foster trust and cooperation. On behalf of the SCR, serves as the initial key focal point in addressing/developing remedies to extremely significant building/geographic area-wide or cross-functional administrative support issues/disputes/concerns between management and labor.

Admin officer :

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently

Brook street are recruiting for an Admin officer to work in Loughborough city centre

This a temporary position until 31.03.2025 (with a possibility of extension) but one in which you would be able to gain valuable exposure/experience working within the Public Sector.

37 hours per week between 8.30am - 5.30pm

Pay rate £11.88 per hour
Key Responsibilities:
" Customer service via telephone
" Progress Cases through the Court/Tribunal system and provide support to other functions in HMCTS
" Problem Solving. You will refer to problem solving hubs and comprehensive guidelines to support with this
" Inputting Data onto the system
" Preparing Papers
" Creating and updating records
" Email correspondence
" General Administration Duties

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.?
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.??
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Job Description:

1. Support salesperson on submissions / requests via counter or other mode of communication.

2. Ensure that legal procedures are complied with by every of our salesperson.

3. Process Project transactions via various platforms.

4. Data entry of all transactions.

5. Attend to salespersons’ enquiries.

6. Maintain proper filing of all related forms & documents.

7. Any other administrative duties / ad-hoc duties as assigned.

Job Requirements:

1. GCE 'O' level and above

2. Good communication skills

3. Keen eye for details

Kindly state last drawn salary and expected salary.

We regret that only shortlisted candidates will be notified.

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION**

Duties include but may not be limited to the following:

Administrative Management:

• Provides for the overall administrative management of the Mental Health Service.
• Advises, plans, develops, implements, and evaluates administrative processes and programs such as contract management, funds management, clinic flow, clinic scheduling,
• staffing efficiency, labor mapping, access, strategic planning, and communication across the Service Line.
• Manages a variety of administrative functions, including the Service appointment calendar, distribution and dissemination of incoming mail, internal controls, records management, publication, and forms management.
• Ensures inquiries, correspondence, and actions are addressed in a timely fashion following established templates, suspense timelines, or other process as appropriate.
• Develops performance metrics and process measurement methods - collecting data from various sources; analyzing data; developing reports; and providing guidance to the Service Chief and other clinical staff.

• Analyzes resource needs and makes recommendations based on staffing needs, approval of individual expenditures for all non-recurring items; approving and preparing all requests for funding, etc.
• Performs analysis of budget requests by employing techniques such as cost-benefit analysis, program tradeoffs, and explorations of alternative methods of funding to ensure that program objectives are met.
• Coordinates equipment needs with internal and external staff, research specific equipment needs, how it will be used, obtains quotes, conducts market research, obtains, and justifies approvals, communicates with contracting and coordinates delivery and installation.
• Serves as the Contracting Officer Representative (COR) for medical service contracts needed for the provision of essential patient care within the Medical Center and CBOCs.

• Administers and oversees all aspects of personnel management within the Service.
• Provides advice on interpretation and application of a variety of human resources policies, practices, and procedures that affect the Mental Health Service Line.
• Directs recruitment and onboarding activities, research and input for market pay development and reviews, and other personnel administrative tasks.
• Reviews and maintains personnel action requests, awards, promotions, and supervisors' disciplinary action documentation.
• Maintains files and documents on all personnel actions, coordinating actions with appropriate staff or supervisor, monitoring current and projected personnel actions, and providing continuous status updates.

• Conducts data research and analysis on specific programs and incentives such as book ability, cost outliers, and contract management items.
• Performs review and analysis of productivity data, developing action plans that lead to improved performance and/or productivity and implementation of improved management controls.
• Develops short- and long-range plans to ensure programs and services support objectives and are synchronized with facility and VHA goals and requirements.
• Develops, conducts, or directs special studies to resolve problems that arise (or could potentially arise) related to new or altered program requirements or resources issues, providing the basis for planning, organizing, and controlling both day-to-day and long-term operations of the Service.

• Plans and directs the activities of subordinates and managing training and support needs to assure an appropriate work environment.
• Provides oversight of the day-to-day work completed by subordinates. Sets and prepares schedules for completion of work.
• Develops performance plans and evaluates the performance of direct reports.
• Provides administrative oversight and guidance (not supervision) over the performance of the clinical subordinates as the direct extension of the Mental Health Service Chief.
• Gives advice, counsel, and instruction to employees on both work and administrative matters.
• Hears and resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager.
• Performs other related duties as assigned.