The Quality Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Responsibilities:

• Keeps abreast of best practices in Quality Assurance.
• Provides input with regards to all training and development needs for assigned personnel.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc.
• Applies basic understanding of how own area integrates within own subject area.
• Makes evaluative judgments to solve problems based on analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
• Direct impact by ensuring the quality of tasks provided by self and others on team.
• Exchanges ideas and information in a concise and logical manner with tact and sensitivity to audience diversity. May act as backup for manager.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Solid skills in Microsoft Office suite (e.g. Word, Excel, Outlook)
• Experience as a Customer Solutions Officer is preferred; possesses Product, Process and Policy Mastery
• Previous experience as a Process Control Officer (Intermediate Level) and/or has had similar Banking/Audit experience

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

[What you will be working on]

In this role, you will help to review and implement policies with a focus on the regulation of vector pesticides and repellents in Singapore:-

• Work with the team on the formulation and review of operational policies and procedures to support NEA’s strategic objectives
• Conduct research and analysis to identify best practices and regulatory requirements for policy development
• Evaluate existing policies and recommend updates or revisions to ensure relevance and effectiveness
• Collaborate with cross-functional teams to gather inputs and feedback on proposed policies and ensure alignment with stakeholder needs
• Review key pieces of legislation in consultation with legal department and undertake the required Act amendments
• Engage stakeholders and industry to communicate policy changes, updates and provide guidance on policy implementation
• Handle complex queries, feedback and appeal cases
• Coordinate meetings and assist in secretariat duties

[What we are looking for]

• Prior relevant working experience in policy formulation and stakeholder engagement will be an advantage
• Strong analytical and sense-making skills
• Excellent communication and writing skills to engage stakeholders across different levels
• A good team player who enjoys interacting and working with others
• Self-driven, able to work independently and multi-task
• Proficient in Microsoft Office applications

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

Job Title

Job Description Summary

Job Description

C&W Services is the industry leader in Integrated Maintenance Solutions providing service to more than 600 companies worldwide and is a sister company of Cushman & Wakefield.

C&W Services offers:

• Weekly Pay!
• Comprehensive Benefits that start on your first day!
• Advancement Opportunities!
• Training to work in a Cutting Edge Facility!
• A Safety First Culture!

About the Role:

As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.

Responsibilities include, but are not limited to:

• Promote a safe working environment by following all safety procedures
• Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems.
• Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.
• Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems
• Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability
• Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building
• Communicate technical issues and project timelines with building leadership, operations and the maintenance team.  Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems
• Develop training plans for Control Systems Technicians

Basic Qualifications:

• Associates degree with a focus in in Electronic Technology or equivalent experience 
• 5+ years of experience with Motor Controls (motor starts, variable frequency drives, DC drives, and standard electrical components) 
• 5+ years of experience with programming HMI components
• 5+ years of experience with Programmable Logic Controls (PLC) programs
• 5+ year of experience with Robotics system components and controls
• 3+ years with SCADA systems and KPI's
• Experiencing interpreting and modifying mechanical and electrical drawings

Preferred Qualifications:

• Bachelor’s degree in Electrical Engineering or related field
• 4+ years of experience in the Electrical fields, or in Control Systems development, troubleshooting and programming
• 4+ years of experience supporting advanced automation controls systems maintenance and development
• 3+ years of experience supporting a wide range of conveyors and sortation systems
• Leadership and project management experience
• Experience with ASRS systems and Computerized Maintenance Management Systems (CMMS)

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to reach overhead, kneel, squat, climb steps/ladders and frequently lift a maximum of 50 lbs. of equipment
• Ability to perform tasks wearing appropriate or required PPE, which may include but is not limited to hard hat, face mask, face shield, and composite toe shoes.
• Regularly required to crouch or bend and reach to install and move equipment
• Ability to move between departments, floors, and properties to facilitate work, averaging 6 to 12 miles per day
• Must be able to work in an environment with fluctuating temperatures
• Regularly required to type on a computer for 1-2 hours per day

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

This role will be responsible for managing the CISO Manager’s Control Assessment (MCA) Execution Team primarily responsible for developing and executing strategies to innovate, support and help lead global MCA Transformation efforts including approach design, development, implementation, reporting, and governance. Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function.  May have responsibility for planning, budgeting, and policy/standard formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

The CISO MCA Manager will help innovate, foster a positive culture, and strengthen Citi’s risk and controls environment.

Responsibilities:

• Responsible for leading CISO’s Manager’s Control Assessment (MCA) team to ensure compliance with enterprise risk management policies and standards (e.g., MCA Standards and Procedures)
• Lead and develop a high-performing team of risk management professionals, fostering a culture of collaboration, innovation and continuous learning
• Set clear goals and objectives for the team, aligning them with organizational priorities and driving accountability for results
• Provide strategic direction and guidance to team members, empowering them to make informed decisions and take calculated risks
• Oversee the execution of MCA including identification of risk trends, analysis, and governance of CISO's Assessment Units (AUs) across all Information Security/Cybersecurity functions/domains including businesses (e.g., Security Architecture Council, Identity & Access Management, Cyber Intelligence Center, Third Party Management, Data Security, Infrastructure Defense, Cyber Security Innovation Center, SMB, USPB and Wealth)
• Drive implementation of Global MCA Transformation efforts in response to Consent Order requirements
• Serve as a liaison between the O&T MCA Transformation and CISO Transformation teams to communicate and implement new changes to the overall MCA governance program while establishing operational processes and identifying efficiencies for the CISO MCA Governance team
• Prepare and deliver presentations to executive leadership (C15-C16/Director-MD) on a regular basis including MGE Quarterly Risk Assessments (QRA) and Annual Risk Assessments (ARA), monthly CISO Domain Reviews and RCMs, to communicate complex MCA concepts and risk management strategy results in a clear and concise manner
• Provide strategic guidance and recommendations to senior leadership on improving risk appetite for the bank
• Lead and liaise with the CISO Transformation Lead on the global transformation efforts focused on improving risk and control environment for the firm, collaborating with functional teams across O&T to standardize processes, enhance controls, and implement best practices for CISO’s MCA Governance program
• Drive change management initiatives to ensure successful adoption of new MCA Transformation activities affecting CISO Assessment Units (AUs)
• Provide thought-leadership to direct reports and influence decisions on a global scale by championing MCA transformation efforts and operational cybersecurity risk, while advocating for necessary resources and aligning efforts with organizational objectives
• Accomplishes results through the management of the MCA team leading Quarterly Risk Assessment (QRA) and (Annual Risk Assessment (ARA) meetings with CISO Assessment Units (AUs), managing creation and enhancements of MCA controls, ensuring policy, standard and regulatory alignments, and partnering with various Operations & Technology functions across engineering, operations, application, and risk management teams to achieve sustained success.
• Supports the strategy, planning, directing and coordination of day-to-day activities of running the MCA team.
• Ensures program plans meet business needs, all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones and escalates program risks.
  • Integrates subject matter and industry expertise within a defined area and contributes to standards around which others will operate.
  • Actively engage, collaborate, and manage relationships with O&T-wide, technology, governance, risk and controls teams to recommend solutions that improve business processes and reduce risk in the environment.
  • Cross-train on related processes, drive problem solving and root cause analyses, simplify complex messages and summarize key points for senior executive discussions and presentations
  • Develop and produce insightful MCA reporting for partners and stakeholders to gain a better understanding of risk within their functions as well as identifying process optimization opportunities
  • Integrate improvement considerations into the development of new or modified processes
  • Ensure MCA process documentation aligns with enterprise changes as a result of Citi Transformation initiatives
  • Foster constructive dialogue and facilitate open discussion, sharing of knowledge and experience with customers and stakeholders

Qualifications:

• 6+ years of experience in leadership management, risk management and/or regulatory compliance in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls.
• Broad knowledge of other risk areas, with strong understanding of supplier or third-party risk impact in a financial services company is a plus. Demonstrates knowledge of in-scope business and product areas.
• Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
• Ability to foster working relationships and outstanding leadership and communication skills with senior leaders across multiple lines of business and with support organizations, including auditors and regulators.
• Demonstrated judgement and critical thinking skills.
• Innovate and demonstrate the passion and initiative required to enable growth and progress

• Bring creative approaches to help us drive value for clients
• Ability to influence decisions with senior leadership and business partners when confronted with differing opinions on information and cybersecurity risks
• Strong work ethic, critical thinking, and analytical skills
• Ability to work under pressure, meet challenging deadlines
• Ability to work independently and effectively in a large, global corporate environment while also being coachable and open to constructive feedback
• Ability to influence others and achieve desired outcome in areas outside of direct control
• Demonstrate ability to interpret, review and assess enterprise policies and standards
• Demonstrate clear and concise written and verbal communication
• 5+ years of relevant experience (knowledge in Risk Management, and Governance, Risk and Control [GRC], Technology, Information Security, and Cybersecurity is a plus)
• Risk Management, Technical and/or Project Management certifications are a plus (e.g. CRISC, CISA, CISM, CISSP, PMP)

Education:

• Bachelor’s/University degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

JOB DESCRIPTION:

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

The Opportunity

his position works out of our Scottsdale, AZ location in the Cardiac Rhythm Management division.

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

Quality Manager is responsible for developing, establishing and maintaining quality assurance programs, policies, processes, procedures and controls ensuring that performance and quality of products conform to established standards and agency regulations.

What You’ll Work On

• Provide Quality Engineering leadership in direct support of manufacturing.

• Management and development of Quality Engineers, Supervisors, and/or other Quality employees.

• Provide Quality Engineering guidance and leadership to department and organization.

• Aggressively identify opportunities to proactively assure compliance to all applicable internal, domestic and international quality regulations and applicable quality certification requirements.

• Aggressively identify and manage activities related to adding value to the organization through validation, risk reduction and cost improvement.

• Provide influential peer leadership with partner sites to drive proactive quality improvements.

• Identify Quality Initiatives and lead cross-functional teams to complete them.

• Provide proactive, diligent, and fact-based communication to Sr. Management team, peers and team.

• Assess resource needs to assure that the accurate level of quality support is provided when needed with the competencies needed.

• Oversee the validation portions of the Quality System

• Be an effective member of the cross-departmental Functional Management Team to foster continuous quality compliance, cost, and proactive improvements.

• Maintain effective Quality Metrics and define and execute activities to resolve decreases in performance.

• Be a champion of Quality, Six Sigma, Lean and disciplined problem solving throughout the organization.

• Support and or implement all Divisional quality validation initiatives as needed/required.

• Hires and retains a diverse, highly qualified staff and provides ongoing performance feedback. Sets goals which align to department plans and manages the execution of goals through coaching and mentoring. Maintains a safe and professional work environment.

• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.  Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

EDUCATION AND EXPERIENCE YOU’LL BRING

• Bachelors Degree Or an equivalent combination of education and work experience

• Minimum 8 years, Quality or Quality Engineering experience in a regulated industry. 

• Minimum 3 years, supervisory/leadership role.

• Minimum 2 years, demonstrated experience in process improvement

• Demonstrated and impactful strong project management and people leadership skills required.

• Demonstrated performance and results nonconformance management and reduction, value improvement, risk reduction, and cost containment.

• Preferred : ASQ Certified Quality Engineer preferred.

Apply Now

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

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MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Vice President, Business Risk & Control Officer- Global Assessment Unit coordination - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

The Business Risk and Control Officer will be a key member of the Legal Risk & Control Team supporting both the Legal Department and the Regulatory Strategy and Policy (RSP) team with focus on the Global Assessment Unit coordination role as well as supporting the implementation and execution of new BAU transformation processes to ensure appropriate adherence to firm-wide initiatives and requirements, including operational and compliance risk management programs.

In this role, you’re expected to:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within Legal and RSP, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc.) (if applicable).
• Identify gaps in implementing policy documents and draft appropriate procedures to meet requirements of the Citi Policy governance operating model.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Proficient with the Manager’s Control Assessment module.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effective organizational influencing skills required.
• Experience with work-flow systems, excellent project management, and organizational skills.
• Demonstrated ability to lead global team efforts.
• Excellent problem-solving skills and self-motivated.
• Ability to see the big pictures with high attention to critical details.
• Demonstrated ability to develop and implement strategy and process improvement initiatives.
• Bachelor’s/University degree or equivalent experience, potentially Master’s degree.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

JOB REQUIREMENTS:

• Bachelor’s degree or equivalent of 4 years of group disability insurance industry job experience.

• Analytical and research skills.

• Disability knowledge of NAIC, ERISA, and state regulations.

• Technical claims expertise and accuracy in product knowledge of life, AD&D, STD, and LTD.

• Technical claims expertise and accuracy in knowledge of group life and disability contracts.

• Ability to work independently and within a team environment.

• Applies best practices and knowledge of internal/external business challenges to improve products, processes, or services.

• Solves complex problems; takes a new perspective on existing solutions to improve performance and efficiency.

• Works to build consensus with internal/external peers in customer, and/or regulatory organizations.

• Proven ability to work well in a high visibility environment.

• Clear and concise written and verbal communication skills.

• Experience in making complex decisions independently, with minimal supervision.

• Organizational and multi-tasking skills to manage daily work load and meet aggressive deadlines and timetables.

• Knowledge of state contract provisions.

• Knowledge with sold case materials, departmental documents.

• PC proficiency to include Word, Excel and lotus Notes.

• Ability to demonstrate flexibility.

• Ability to effectively manage conflict.

• Ability to provide direct and candid feedback effectively while maintaining strong partnerships.

PREFERRED JOB REQUIREMENTS:

• 1 year of experience in the FDL environment.

• Experience with the following systems: Genelco, Enterprise Content Management (ECM), EAS, DCS, STAR

• Minimum of 2 years of Group Disability claims adjudication background.

We encourage people of all backgrounds and experiences to apply. Even if you don’t think you are a perfect fit, apply anyway - you might have qualifications we haven’t even thought of yet.

**Please note that this role requires that you work in office at least 3 days a week

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

Job Description:

ESSENTIAL DUTIES & RESPONSIBILITIES

• Tracks and submits licensing requirements and renewals for all locations.

• Compiles data as requested or needed for licensing, accreditations, contracts and/or meetings. Implements administrative systems to improve workflow efficiency and monitors projects as needed.

• Establishes and maintains an action plan to improve clinic measures scores.

• Contributes in managing policy updates and renewals.

• Coordinates, completes, and updates management on clinical quality metrics and results.

• Complete record compliance, audits and compiles data for tracking and monitoring. 

• Monitor and upload data related to contractual outcome requirements. 

• Assists with distribution and compilation of surveys.

KNOWLEDGE, SKILLS & ABILITIES

• Extensive Microsoft software knowledge and proficiency, including Excel, Word, PowerPoint. 

• Excellent organization, multi-tasking and time management skills.

• Excellent verbal and written communication skills.

• Proficient in Microsoft Office Suite to include MS Excel, MS Word, MS Outlook and MS Access.

• Demonstrates problem solving, leadership, conflict management and team building skills to ensure a productive work environment and achievement of goals.

• Performs under minimal supervision with accountability for specific goals/objectives. 

• Coordinates data deliverables. Completes all other duties as assigned.

QUALIFICATIONS

Education Level

High School diploma or GED required. Bachelor’s degree in related field preferred.

Years of Experience    

Minimum of two (2) years’ experience in behavioral health or prior quality improvement, data management experience required. Experience in quality management and data tracking and analysis preferred. Experience in compliance audits preferred.

Certification/Licensure 

N/A

PHYSICAL REQUIREMENTS

Standing – 20%

Sitting – 80%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Entry Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

Job Description & Requirements

Full Job Description

- Provide technical support to customers, including testing, commissioning, programming and troubleshooting for the company’s product range.

- Attend to fault calls and respond within stated time stated in agreement.

- Provide positive service experiences for our customers.

Skills/Requirement

- Open to Singaporean / PR / Malaysian

- Candidate must possess at least NITEC/ Higher NITEC or Diploma in Electrical Engineering

- Entry level is welcome to apply as training will be provided

- Able to work independently

- Occasional a travel may be required

Job Types: Full-time

Salary: Minimum S$3,600/- Negotiable

If you have the relevant skills sets or interest to take on a multi-disciplinary role, we welcome your application.

Please email your resume : genirc1974@gmail.com

Responsibilities

• Production of access cards – OLAE requests.
• Act as programmer for access control operations
• Emboss / print / affix applicant image on access cards.
• Pack cards for distribution.
• Record daily inventory of return of access cards.
• Manage and respond timely on helpdesk requests and emails.
• Perform any access control related tasks assigned by managers or team lead.
• Liaison with business units and building landlords on access card matters.
• Requisition of access control consumable and office supplies.
• Overseeing maintenance for card printer.
• CoB and Emergency – participate in CoB / Call Tree exercise and testing.
• Other responsibilities as assigned by the CSIS.

Qualifications

• Tertiary education in any discipline.
• At least 5 years of relevant experience in managing security access control systems, general office administration, record management and customer service.
• Knowledge in security systems would be an advantage.
• Possess high level of integrity.
• Strong Command of English.
• Good written, verbal, analytical, interpersonal and presentation skills
• Proficient in Microsoft Office application, i.e. Word, Excel, PowerPoint, etc.

Please indicate in your profile your expected salary as you apply. Thank you.

Sr Manager, Membership & Quality Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Senior Manager, Membership & Quality Management is a critical leadership position that will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in commercial, operational, and technical functions within the airline industry.

Job Summary

Membership

• Manage the Star Alliance Membership Portfolio of Full Star Alliance Members, Connecting and Intermodal Partners.
• Manage the implementation of business objectives and governance guidelines into day-to-day processes with the members.
• Prepare and conduct the Membership Liaison and Quality Committee, a key governance forum
• Management of Expert Communities in cross-functional business areas (Data analytics, Marketing/Brand, and commercial functions)
• Coordinating the full lifecycle management of Star Alliance members, from new carrier integrations, lifecycle, and exits of members.
• Planning membership entry and exit projects.
• Develop, implement, and maintain collaborative working procedures between Members and the Star Alliance management organization.
• Manage and develop the intra-alliance collaboration tools (Today: StarDesk), including Vendor, IT, procurement, implementation, and lifecycle management.

Business Development

• Manage the overall implementation of business-related compliance requirements for the Star Alliance Members.
• Manage the implementation and distribution of the annual release & publication of Star Alliance Core Values & Standards and the Customer Reference Guide

Quality Management

• Continuously monitor compliance adherence by Star Alliance members through central measurements and annual audits.
• Conduct the planning, organization, reporting and follow-up of member airline audits and passenger journey inspections.
• Continuous review and improvement of the Core Values & Standards, compliance management, and audit concept.

Your Profile

• University business degree, or equivalent.
• Minimum 5 years of relevant professional experience.
• Overall knowledge of the airline & aviation industry in strategic areas, airline corporate functions, quality management, and airline-industry related business functions.
• Advanced knowledge of airline partner and alliance management structures through all levels of collaboration.
• Effective communication and experienced in partner relationship management.
• Competent in negotiation and conflict management.
• Able to cope with time pressure, ability to work with speed, independently and in teams.
• Highly organized and self-motivated to meet critical deadlines by balancing and prioritizing multiple tasks.
• High service philosophy and professional working attitude with attention to detail and excellent follow-through.
• Excellent interpersonal skills & ability to interact appropriately with all levels of the organization.
• Experience in multiple stakeholder management an advantage.
• Able to travel worldwide.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to hr@staralliance.com.

Job Responsibilities

• Provide assistance to the Head of Departments to develop and implement strategic plans – may include developing short and long-term plans for BCAPD APAC to ensure its growth and sustainability.
• Managing and assessing risks that could impact the bank’s operations such as identifying potential risks, developing mitigation strategies and monitory the effectiveness of these strategies.
• Managing regulatory compliance and ensuring the countries in APAC comply with all relevant local regulations, laws and Head Office guidelines.
• Ensuring financial stability which involves developing and managing budget allocations to countries and headcount management for BCAPD APAC within stipulated guidelines.
• Leading and managing teams across the various groups by ensuring the members are aligned with the organisation’s goals and objectives – fostering a culture of continuous improvement, collaboration and teamwork.
• Supporting Head of Departments on people management within BCAPD APAC such as talent mobility to groom younger generation leaders and driving performance management.
• Managing effective communications with Head Office, Countries Heads and GMs and Group Heads within BCAPD, Business & Control Functions Heads and relevant authorities whenever necessary.

Job Requirements

• Bachelor’s degree in business administration or banking and finance.
• Experience in areas of strategic planning, risk management, compliance or operations management (including overseas operations), budget management and internal controls management will be advantageous.
• Strong and effective communication skills are essential to manage stakeholders. relationships.
• Possess a strong understanding of relevant laws and regulations to ensure compliance are adhered.
• Ability to think strategically and develop long-term plans and goals.
• Strong analytics skills in assessing risks and opportunities to make informed decisions.
• Proficiency in both English and Japanese is highly preferred as this role needs to prepare reports in Japanese for reporting to Head Office in Japan. This role also needs to present and communicate with stakeholders and counterparts in Tokyo Head Office who mainly communicate in Japanese.

· At least 10 years experience

· Willing to work on holidays/work on shifts/change of shift

· Able to work for long hours

· Can work between different locations

• Set detailed guidelines on what needs to be checked and what the quality standards are
• Update our Quality Management System (QMS) with incidents, fixes and improvements
• Audit our systems based on ISO 9001:2015 requirements
• Determine quality metrics for all manufacturing procedures
• Monitor the entire production cycle and perform regular tests to identify potential malfunctions as early as possible
• Inspect product materials and electrical systems for defects and durability
• Identify the root of technical issues and recommend fixes
• Prepare reports on malfunctions and corrective actions (e.g. number of defective raw materials per order)
• Review current blueprints and quality documentation
• Set and track quality assurance goals (e.g. reduce average turnaround time for quality checks by 20%)
• Coordinate with external quality assurance auditors and technicians to ensure legal compliance
• Work with internal teams to increase customer satisfaction by improving the quality of the products