Total 142 food beverage service job vacancies in preston pr1 6sb

A client within the Private Sector based in Lancashire are currently recruiting for an Estates Surveyor to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within a commercial or residential environment.

The Role

Key purpose of the role is to provide high quality Surveys/ RICS Red book reports and property advice to clients across a range of property types.

Key responsibilities will include but not be limited to:

• Produce excellent Surveys and Reports to clients and key stakeholders.
• Provide support to the Residential & Commercial Directors as required by undertaking property inspections and producing high quality reports as necessary.
• Maintain case load management systems as required to reflect current status of each instruction.
• Report to Residential & Commercial Director (dependant on application) providing regular updates on cases, clients and to complete work diligently, on time and to a high standard.
• Drive business continuity, and behaviours within the wider team to ensure best practice.

The Candidate

To be considered for this role you will require to be AssocRICS / MRICS / FRICS qualified with appropriate experience.

It will be essential to have an extensive level of knowledge of either of the below:

• Residential applications will demonstrate experience in mortgage valuations and Home Survey reports.
• Commercial Surveyors will have a proven track record of experience with RICS Red Book Reports and Landlord & Tenant matters.
• You will be quality driven, reliable and motivated.

The client is looking to move quickly with this role and as such are offering between £40,000 - 60,000 DOE per annum plus car allowance and bonuses on hitting KPIs.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Service Care Solutions are looking for an Environmental Sustainability Manager to work within the Lancashire Constabulary on a 6-month contract.

Location: Hutton

Job role/responsibilities:
Responsible for EFM environmental impact, resources, and plans. The ES Manager ensures the force evaluates both their current impact on the environment and determines how to increase their sustainable practices in the future, ensuring that the organisation complies with both local and global regulations regarding the environment.

• Develop and execute strategies to identify and address areas for sustainability improvement.
• Preparing proposals, budgets, and reports about sustainability for review by the board and other key stakeholders.
• Develop and implement organisational policies and practices, by developing and implementing new ideas in relation to sustainability across the force.
• Research EFM environmental sustainability issues and concerns, evaluating alternatives and determining proposed actions, for consideration by Chief Officer Team and Senior Management.
• Develop methodologies to assess the viability or success of sustainability initiatives.
• Develop policies and procedures to monitor and evaluate effectiveness of sustainability programmes.
• Implement an ES programme to ensure compliance with environmental or governmental regulations.
• Develop sustainability reports, presentations, and employee guidance, to implement change and compliance.
• Conduct sustainability or environment related risk assessments.
• Identify ES funding opportunities.
• Write project proposals, grant applications, or other documents to pursue funding and or grants for environmental initiatives.

Knowledge/Experience:

• Extensive experience in ES/HSE risk management, assurance, and environmental management.
• Proven track record in sustainability strategy development and execution.
• Ongoing commitment to Continuing Professional Development.
• Significant experience in sustainability roles, successfully implementing ES programs and initiatives.
• Expertise in creating and developing bespoke ES strategies, policies, and procedures at an organizational level.
• Strong ability to collaborate with cross-functional teams to achieve shared business objectives.
• Skilled in analyzing complex ES data to identify trends and present strategic-level insights in reports and briefings.
• Accountable for ES performance, including the development, monitoring, and reporting of performance metrics.
• Experienced in managing workloads and meeting tight deadlines in a fast-paced, dynamic environment.
• Proven ability to lead, motivate, and develop staff to achieve ES and business objectives.
• Adept at chairing meetings and engaging with diverse stakeholders both internally and externally.

Qualifications:

• Degree in Environmental Science, Sustainability, Environmental Health and Safety or a related field.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Role overview

Customer Support Advisor



Contract Type: Permanent

Hours of work: 39 hours per week over 4 days between the hours of 6.30am and 6.30pm and includes around 1 full weekend in 6
(6.00am to 4.30pm)

Location: Office based – James Hall & Co, Bowland View, Preston, PR2 5QT

Salary: Competitive



Based at our state-of-the-art head office and distribution centre on the outskirts of Preston, James Hall & Co. Ltd. have been
established for over 150 years proudly serving communities across the north of England as supplier and distributor to over 500
SPAR stores.



We are proud to be one of the biggest employers in Lancashire with over 4000 colleagues who represent our core values of passion,
enterprise and family every single day.



About the Role

We have an exciting opportunity to become part of our in-house team of customer support helpdesk advisors here at James Hall & Co.
Our aim is to provide and deliver a fantastic service to our current and potential retailers as well as suppliers and the public.



Here’s What You Can Expect to be Doing

As a key member of our Customer Support Hub, you’ll handle a variety of tasks ranging from resolving customer issues and enquiries
to troubleshooting IT-related problems. Your responsibilities will include:



* Providing first-line support for customer queries.
* Utilising problem-solving skills to address incidents promptly, including IT support issues such as till problems, software
queries, and network outages.
* Communicating effectively with customers and internal teams using various platforms, including email, Microsoft Teams, and
telephone and face-to-face.
* Accurately documenting and managing incidents, liaising with internal and third-party teams to ensure swift resolution.
* Contributing to our company's reputation for excellent customer service through your dedication and professionalism.



A few things about you…

We're seeking individuals with a passion for customer service and a keen interest in IT support. While prior experience in a
contact centre or IT support environment is desirable, it's not essential as full training will be provided. Key attributes we're
looking for include:



* Excellent communication skills, both verbal and written.
* Strong problem-solving abilities and a proactive approach to addressing customer issues.
* A good foundation in IT skills, with a willingness to learn and develop in this area.
* Ability to thrive in a fast-paced, dynamic environment and work effectively under pressure.



Why us?

James Hall & Co. Ltd. have one simple vison: to still be in business in another 50 years!

To make this vision possible we need the best talent to join us on our journey. We are a family company and believe that if we
look after our people, they will look after us.



Here are some of the benefits that you can take advantage of as an employee of James Hall & Co. Ltd.



Company Doctor – We care about the health and wellbeing of our people. That is why you will have access to our company doctor with
the ability to book appointments directly.



Free On-site Parking - You don’t have to worry about paying for parking or getting from your car to the office as our site boasts
a secure car park with over 1000 spaces.



Holidays – Everyone needs a break so as an employee of James Hall & Co. Ltd. you will receive our enhanced holiday package.
Holiday entitlement increases with continuous service every two years



Learning & Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our
in-house learning and development team who will provide you access to fully funded accredited training and industry recognised
qualifications.



Grocery Aid – We understand the importance of mental health. We work with the national charity Grocery Aid to provide all
colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other
fantastic services to support you when you need it.



We also offer staff discount, cycle to work scheme and our famous Christmas Hamper!



Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit
their applications promptly to avoid disappointment.



#JHCHP

An amazing new job opportunity has arisen for a dedicated Registered Service Manager to manage a residential supported living service located in the Preston, Lancashire area. You will be working for one of UK's leading health care providers

A brand new residential living service consisting of individual apartments with internal and external communal spaces. Supporting adults with learning disabilities, autism and other complex needs that some may find challenging

**To be considered for this position you should have achieved or be working towards a QCF Level 5 in Health and Social Care or hold equivalent qualification, such as NVQ Level 4 in both Health and Social Care and Leadership and Management in Care Services**

As the Service Manager your key responsibilities include:
• Ensuring the highest standards of support
• Managing budgets
• Developing your team
• ensure the individuals you support have the opportunity to develop a varied
• You’re committed to the same high-quality, person-centered services that we are – services that help people to a better life

The following skills and experience would be preferred and beneficial for the role:
• A strong, supportive leader and effective manager
• Successfully managed a team in a challenging Learning Disability Service
• Had professional senior level contact with CQC
• Developed positive relationships with commissioning teams

The successful Service Manager will receive an excellent annual salary of £38,000 - £40,000 per annum. This exciting position is a permanent full time role working through Day Shifts only. In return for your hard work and commitment you will receive the following generous benefits:
• Yearly bonus
• Fantastic support and development opportunities
• Paid annual leave 25 days per year plus Bank Holidays
• Employee benefits platform providing discounts at over 150 retailers
• Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal

Reference ID: 6648
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

About The Company

We are currently looking to recruit a number of experienced Site / Installation / Service Engineers for one of our established clients. Providing high levels of after-sales and installation services to clients across a wide range of industries, they have been installing and servicing industrial doors for over 30 years. They have built up a strong reputation across a variety of industry sectors including nuclear, defence and national infrastructure.

As a Mechanical or Electrically biased Site Engineer you will work as part of a team on the installation, repair and servicing of various types of industrial doors, including the associated hardware and components.

These roles are National, so successful candidates will be working away from home Monday to Friday for a large percentage of the time, including the odd weekend.

A large percentage of the work is with the MOD and therefore ALL candidates must be able to pass the (SC) Security Clearance process, including a DBS Check and Criminal Record Check. All candidates will need to hold UK Citizenship Status, with full UK/British Passport and be able to demonstrate continuous UK employment for the last 3 years and proof of UK residence for the last 5 years. Successful candidates will also need to successfully pass medical and drugs & alcohol tests.

HOURS OF WORK - Core Hours are 8.00 am to 4.30 pm Monday - Thursday and 2pm Finish Fridays

Key Responsibilities

• Install, service and maintain a range of doors, which can be NPSA (CPNI) rated. The range includes Sliding-folding bi fold doors, side hinged doors and fire doors. All doors can be Mechanically or Electrically operated
• Provide an innovative and technically aware approach to problem solving
• Comply with all Health & Safety requirements. (All Engineers will be required to have CSCS Cards as a minimum, but all Supervisors will require SSSTS cards)
• Either Lead or be a member of a team of fitters, to ensure the project is completed within the allocated time and to the high standards required
• Ensure all HSE and company paperwork is completed and returned to the office after the project has been completed
• Ensure appropriate audits and checks are carried out on all equipment in line with relevant standards
• Receive and put into action all written and verbal instructions as required
• As a supervisor or senior member of the team, train and supervise all team members to ensure they adhere to all safety documentation and requirements

Essential Requirements

• Previous experience of either Mechanical or Electrical Site Work
• The ability to work with power tools, Drills, Grinders etc.
• Hold a valid CSCS or SSSTS card
• Electricians will need to be qualified to BS7671 18th Edition Level
• IPAF and PASMA qualifications would be highly desirable, however the company will pay for these if required
• Previous experience with Security Doors, Security Gates / Barriers, Industrial Doors etc would be highly beneficial but not essential
• Current SC Security Clearance would be highly desirable

An amazing new job opportunity has arisen for a dedicated Registered Service Manager to manage a residential supported living service located in the Preston, Lancashire area. You will be working for one of UK's leading health care providers

A brand new residential living service consisting of individual apartments with internal and external communal spaces. Supporting adults with learning disabilities, autism and other complex needs that some may find challenging

**To be considered for this position you should have achieved or be working towards a QCF Level 5 in Health and Social Care or hold equivalent qualification, such as NVQ Level 4 in both Health and Social Care and Leadership and Management in Care Services**

As the Service Manager your key responsibilities include:
• Ensuring the highest standards of support
• Managing budgets
• Developing your team
• ensure the individuals you support have the opportunity to develop a varied
• You’re committed to the same high-quality, person-centered services that we are – services that help people to a better life

The following skills and experience would be preferred and beneficial for the role:
• A strong, supportive leader and effective manager
• Successfully managed a team in a challenging Learning Disability Service
• Had professional senior level contact with CQC
• Developed positive relationships with commissioning teams

The successful Service Manager will receive an excellent annual salary of £38,000 - £40,000 per annum. This exciting position is a permanent full time role working through Day Shifts only. In return for your hard work and commitment you will receive the following generous benefits:
• Yearly bonus
• Fantastic support and development opportunities
• Paid annual leave 25 days per year plus Bank Holidays
• Employee benefits platform providing discounts at over 150 retailers
• Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal

Reference ID: 6648
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

HMRC Customer Service Advisor - Telephony

Location: Preston, PR1 4AT

Working as part of the Customer Service Group within HMRC, the UK's tax, payments, and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK's public services and help families and individuals with targeted financial support. 

A number of exciting customer service opportunities have arisen on an ongoing temporary basis, and we are looking for individuals who are passionate about delivering excellent customer service and making a difference. As a Customer Service Advisor, you will be supporting HMRC's customers with their telephone queries and you will play an important role in ensuring customers receive quality guidance and support. You will be working within a fast-paced environment and working to targets, whilst dealing with multiple complex customer queries over the telephone regarding their tax accounts, so we are looking for people who are comfortable with working in this type of role and environment.

This role will be a hybrid working role; however, all applicants must be situated within an hour of a HMRC site location as you will be required to attend the office from time to time and on day 1 for Induction, IT Collection and for any other business needs.

An excellent package is offered, including:

• £13.04 per hour pay rate (equivalent to £25,082 FTE salary)
• Various start dates available, upon successful completion of government screening checks
• Assignment length up to March 2025
• Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
• Home-based working with all IT equipment supplied to carry out your role
• Working 37 hours per week, shifts will be Monday to Friday either 8am to 4pm, 9am to 5pm or 10am to 6pm. These shifts will be allocated to you by HMRC and the expectation will be that you are flexible across all shifts.
• Applicants must be able to attend an HMRC office within one of these locations as and when required. - Day 1 collection of IT equipment is a necessity.

Key Responsibilities:

• Your primary role will be to provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts. You may also be required to undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat.
• Following guidance, updating HMRC systems and handling customer data sensitively will be key aspects of your role to support the delivery of world-class customer service.
• You will help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry so they are able to get the answers they need to support themselves, their clients, and their businesses.
• You will seek to resolve customer queries at the first point of contact where possible and use your brilliant communication skills to handle sometimes complex but rewarding conversations.

What are we looking for?

• Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required.
• A can-do attitude and a real passion for supporting people.
• You will be trained on several software packages but being a confident IT user is essential for the role, particularly the use of MS Office packages.
• Whilst this is a home-based role, you must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC
• Candidates applying must be able to pass a DBS check and provide proof of Right to Work in the UK.

Training:

• You will receive 2 weeks of in-house training to ensure you have the best knowledge to carry out your role and you will have a supportive and friendly management structure to support you on a day-to-day basis. Our teams keep in touch using Microsoft Teams and, although you will be working from home, you will feel part of the HMRC wider community and be able to keep in touch with your line manager as well as colleagues joining HMRC at the same time as you.
• Training will be a mixture of self-learning and virtual classroom training on HMRC policies, processes and systems including telephony. You will undertake live listening throughout the training period, and you will have the assistance of a buddy who will be there to support you during the first couple of weeks.

For successful applicants, HMRC may collect and use personal information about you before, during and after your working relationship with us, in accordance with data protection law including the UK General Data Protection Regulation and the Data Protection Act 2018. The types of information may include Information about criminal convictions/allegations and offences.

Location:
Lancashire Fire and Rescue Service Headquarters, Garstang Road, Fulwood, Preston, PR2 3LH

Salary:
Scale 2, SCP 5-6 £23,500 - £23,893

Working Arrangements:
36.25 hours per week, Monday to Friday

Closing Date:
12 noon, 19 August 2024

An opportunity has arisen for an individual to join an inclusive and value driven public sector organisation with an outstanding organisational culture. We offer free car parking, a generous pension and generous annual leave.

As our Supplies Administration Apprentice, you will be busy assisting the Finance, Procurement and Stores team in the procurement of goods and services and the distribution of supplies to the whole of Lancashire Fire and Rescue Service. You will undertake various administrative duties, including ordering and receipting goods, arranging returns, payment of invoices, liaising with suppliers and ensuring accurate records are kept and stored in line with statutory requirements.

Other duties will include assisting with the issue of uniform and personal protective equipment to new and existing firefighters and staff, issuing general stock items to headquarters and our stations across Lancashire, answering enquiries from staff or queries from suppliers on a range of issues in a timely and professional manner, and assisting with input on, and maintenance of our stock control system amongst other things.

The successful applicant will have 5 GCSEs (A-C or 4-9), or equivalent and preferably including maths and English language. Applicants who do not hold maths and English qualifications must undertake Functional Skills tests as part of the apprenticeship.

You will be expected to have great interpersonal, written and oral communication skills and the ability to work effectively as part of a small team. With high standards of accuracy and numeracy, you will be familiar with Microsoft Office packages, including Word, Excel and Outlook and be willing to develop new skills and knowledge. The ability to plan and organise yourself and your workload in order to meet deadlines is essential, as is the ability to keep yourself and others safe in the workplace using your understanding of the importance of health and safety and inclusivity.

The apprenticeship agreement is for approximately 16 months and is for completion of Business Administration Level 3. It will be undertaken within the workplace and on-line via Zoom and/or Microsoft Teams, with an on-line coaching session taking place every 4 weeks to assess and support progress.

Closing date for applications is 12 noon on 19 August 2024 however we reserve the right to close the advert prior to this if sufficient quality applications have been received.

We anticipate interviews to take place on 28 August 2024.

Diversity Matters at Lancashire Fire and Rescue Service – we want to attract the broadest range of people to work with us and the more diverse the workforce, the better able we are to serve our community. We are committed to equality of opportunity and welcome applications from all individuals regardless of gender, ethnicity, disability, sexuality, social background, religion and/or belief or age. We are proud to be a Disability Confident Employer.

This post has been advertised internally and externally.

Proud member of the Disability Confident employer scheme

An amazing new job opportunity has arisen for a dedicated Registered Service Manager to manage a residential supported living service located in the Preston, Lancashire area. You will be working for one of UK's leading health care providers

A brand new residential living service consisting of individual apartments with internal and external communal spaces. Supporting adults with learning disabilities, autism and other complex needs that some may find challenging

**To be considered for this position you should have achieved or be working towards a QCF Level 5 in Health and Social Care or hold equivalent qualification, such as NVQ Level 4 in both Health and Social Care and Leadership and Management in Care Services**

As the Service Manager your key responsibilities include:
• Ensuring the highest standards of support
• Managing budgets
• Developing your team
• ensure the individuals you support have the opportunity to develop a varied
• You’re committed to the same high-quality, person-centered services that we are – services that help people to a better life

The following skills and experience would be preferred and beneficial for the role:
• A strong, supportive leader and effective manager
• Successfully managed a team in a challenging Learning Disability Service
• Had professional senior level contact with CQC
• Developed positive relationships with commissioning teams

The successful Service Manager will receive an excellent annual salary of £38,000 - £40,000 per annum. This exciting position is a permanent full time role working through Day Shifts only. In return for your hard work and commitment you will receive the following generous benefits:
• Yearly bonus
• Fantastic support and development opportunities
• Paid annual leave 25 days per year plus Bank Holidays
• Employee benefits platform providing discounts at over 150 retailers
• Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal

Reference ID: 6648
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

About The Role
Purpose of the Role: Responsible for the day-to-day cleaning & security responsibilities for a retail park ensuring that the cleaning specifications are adhered to. Delivering outstanding customer services to all visitors to the site. Ensuring all security and cleaning staff are performing to the satisfaction of the Client. Implementing appropriate training and development of staff, delivery of site responsibilities in accordance with the Assignment Instructions, fulfilment of all contracted hours/ duties, proactive and reactive support to the Client. To assist, provide leadership, support, direction and guidance to the OCS day and night teams, with a strong and positive stance to the delivery of excellent and appropriate customer service.

You will be working 2-week rotating shift pattern including one weekend, 08:00 to 17:00, 40 hours per week, on a permanent, full-time basis. Duties and Responsibilities:

• Driving service excellence standard throughout the team
• Continually monitoring and evaluating the performance of the team to ensure the required standards of delivery are met
• Carrying out patrol of the grounds of the retail park
• Building and maintaining a professional relationship with all internal & external customers
• Ensure staffing levels are kept in line with the contractual agreement, recruiting as required
• Maintaining effective and accurate communication
• Ensure that OCS's and the centre's Health and Safety Policy is met, maintained and regularly reviewed in line with the needs of the business and any legislative change
• Ensure equipment is maintained and regularly inspected
• The ordering of stock and uniform for the site within budgetary and contractual constraints
• Maintain management information for the Regional Manager in relation to KPIs/SLA's
• Control and maintenance of detailed information including rotas, hours, budgets, training, absenteeism
• Maintaining a high standard of customer service delivery
• Carrying out performance reviews to keep team in line with contractual duties
• Following and understanding of OCSs policies and procedures
• Carry out any other reasonable request of the Client, Regional Manager or Senior Management Team

Requirements:

• Valid SIA licences
• IOSH qualification
• First Aid at work
• Customer Service Training I.e. World Host or similar course or qualification
• High levels of customer care
• Good command in English both written and spoken
• Prior working knowledge of COSHH and RIDDOR
• Use of Microsoft word and Excel and confident in IT
• Prior experience in working in Soft Service role on a high footfall environment
• Highly developed influencing and relationship management skills
• Ability to act decisively and remain calm under pressure
• Effective networker and relationship developer, who can contribute to a team based
• Ability to champion, support and deliver business initiatives
• Report writing / presentation skills
• Ability to work unsupervised and take responsibility

About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Routes Healthcare – Service Manager - Complex Care

Routes Healthcare are a leading service provider in the North of England delivering over 1.8 million hours of care per year to the community. We specialise in high quality homecare covering complex care, clinical care and reablement as well as hospital discharge solutions to the NHS.
We work closely in partnership with the NHS and local authorities to support individuals to live independently in their own homes and achieve their own outcomes.
We promote a strong positive, can-do attitude and a well-supported engaged workforce. . At Routes Healthcare, our ethos is 'Excellence in all we do’. We aim to deliver a high-quality service for our clients that our employees can be proud of.
Currently we are expanding as a business which leaves us looking to recruit a passionate experienced Service Manager to join our team and propel Routes along their journey into the future of Healthcare.

Snapshot:
Role: Service Manager - Complex Care
Hours: Full time hours 35 per week.
Location: LANCASHIRE
Salary: negotiable depending on experience.

Role overview

To act as Service Manager in upholding the National Minimum Standards and expected Outcomes as laid down by the Care Quality Commission (CQC); to ensure that the yearly inspection and ‘drop-in’ inspections are passed without issue.

The Service Manager will take on accountability for the all complex care services within your defined geographical area, ensuring compliance with company polices and regulatory requirements; striving to achieve 100% compliance on internal and external audits.

To work closely in a collaborative way with all other agencies and stakeholders including Trust, Agencies, Care Homes, Nursing Homes, Private Sector Hospitals and Clinics, NHSP, nurse banks, commissioners and CCG’S. To manage demand, control costs, assure quality, resolve issues and encourage partnership within the customer/supplier relationship and employer/employee relationship.

To promote teamwork within and across the network. To put the interest of the company first and positively demonstrate a team approach.

To put the best interests of clients and patients first. To champion quality of service meeting the highest standards of excellence and to never compromise these in the pursuit of profit.

The Service Manager will be required at all times to follow CQC regulations and work in line with legislation such as Health and social Care Act, Care Standards Act, Agency Worker Regulations and The Disclosure and Barring Service (DBS) Guidelines

Duties

• Treat all Routes Healthcare employees and internal customers with respect to engender company team spirit and maximise individual job enjoyment, allowing them to develop their skills in a supportive environment.
• To ensure that clients are assured of the integrity of Routes Healthcare by demonstrating that the Service Manager is a fit person. You must be prepared to undertake periodic management training to update knowledge skills in in order to maintain competence.
• Be the first port of call to assist with complaints and grievances. To deal with them appropriately, adhering to policy and procedure and notifying CQC as necessary.
• To comply with data protection and confidentiality legislation.
• To ensure health and safety and welfare of all visitors to Routes Healthcare and where appropriate in the field.
• To ensure the service is operated in a manner which reflects company policy as described in company Policies and Procedures, Service User’s Guide and Staff Handbook.
• To maintain regular contact with healthcare workers including appraisals, observations, training and competencies.
• To perform performance reviews/1-1’s 4-6 weekly as a minimum and weekly team meetings with the service team.

As our commitment to you there are a fantastic range of employee benefits available some of which include:
• 25 days paid holiday
- 8 days paid Bank Holiday
- Extra day off for your birthday
• Opportunity to earn bonus after successful probation period
• Opt in to work based pension
• Full support, to enable you to do your job with confidence
• Opportunity for career progression and CPD, based on your career aspirations and your discussion with your line manager.
• Full induction provided.

Above all we want you to enjoy coming to work, have the freedom to be yourself and make a positive impact to clients, care staff, colleagues and commissioners.

IT Service Desk Analyst

Full time and permanent

Monday-Friday

Up to £30,450 per year (DOE)

Key Group are looking for an experienced Service Desk operative to add to our growing team. You will be organised, able to work under pressure and a strong team player looking for a new challenge.

Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. Our mission is simple: To be the UK's leading later life lending company.

We are looking to appoint a Digital Service Desk Analyst to join our busy IT department to provide 1st and 2nd line support of all IT services for KR Group and to ensure all systems and documentation are maintained, updated and available as required.

Main roles and responsibilities:

• To demonstrate and continuously embed the company values in every aspect of the role.

• Provide excellent customer service through phone calls, emails and face-to-face.

• Ensure all new work is logged as a ticket within out ITSM tool.

• Ensure the colleagues we support are given frequent updates on ticket progress.

• Ensure tickets are updated with relevant technical information.

• Ensuring tickets are resolved in a timely manner.

• Escalate issues to 3rd line and to the Service Desk Manager when required.

• Liaise with 3rd party suppliers to resolve issues.

• Produce knowledge articles for technical and non-technical audiences.

• Process new starters, leavers and role changes.

• Ensure potential security concerns and risks are reported to IT Security.

• Ensure confidentiality is upheld at all times.

• Be professional, courteous and helpful.

• Collaborate, share ideas and have fun.

• To carry out any reasonable instruction commensurate with the role.

Key knowledge, skills and experience:

• Strong Customer Service Sills.

• Excellent written and verbal communication.

• Desire to work in a busy 1st/2nd line IT Support team providing telephone and face to face support.

• Exposure to the majority of, or all of the following; Windows Server, Windows 7/8/8.1/10, Mac OSX, Active Directory, MS Exchange 2010/2013, MS Dynamics CRM (front end), MS Office product knowledge (2010-2013), MS Remote Desktop Services/Terminal Services, PC Hardware and Printer support, Remote support tools such as TeamViewer, HP Device Manager and SCCM Remote Control Viewer, Avaya CS1000 PBX and Nortel IP phones, VMware Horizon, Mobile Device/Smartphone configuration and support, IPAD, Windows Phone, Airwatch.

• ITIL Foundation qualified or demonstrable experience

• Experience or understanding of working within an agile environment.

Most of all we look for people who display and work around the core values of our business:

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all of our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

Benefits:

• 23 Days holiday plus bank holidays rising to 28 with service

• Additional holiday purchase scheme

• 1 Charity day

• Tier 1 pension

• Simply Health

• Life Assurance

An amazing new job opportunity has arisen for a dedicated Registered Service Manager to manage a residential supported living service located in the Preston, Lancashire area. You will be working for one of UK's leading health care providers

A brand new residential living service consisting of individual apartments with internal and external communal spaces. Supporting adults with learning disabilities, autism and other complex needs that some may find challenging

**To be considered for this position you should have achieved or be working towards a QCF Level 5 in Health and Social Care or hold equivalent qualification, such as NVQ Level 4 in both Health and Social Care and Leadership and Management in Care Services**

As the Service Manager your key responsibilities include:
• Ensuring the highest standards of support
• Managing budgets
• Developing your team
• ensure the individuals you support have the opportunity to develop a varied
• You’re committed to the same high-quality, person-centered services that we are – services that help people to a better life

The following skills and experience would be preferred and beneficial for the role:
• A strong, supportive leader and effective manager
• Successfully managed a team in a challenging Learning Disability Service
• Had professional senior level contact with CQC
• Developed positive relationships with commissioning teams

The successful Service Manager will receive an excellent annual salary of £38,000 - £40,000 per annum. This exciting position is a permanent full time role working through Day Shifts only. In return for your hard work and commitment you will receive the following generous benefits:
• Yearly bonus
• Fantastic support and development opportunities
• Paid annual leave 25 days per year plus Bank Holidays
• Employee benefits platform providing discounts at over 150 retailers
• Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal

Reference ID: 6648
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Service Care Solutions are looking for a Support Administrator to work within the Lancashire Constabulary on a 12-month contract.

Location: Preston

Job role/responsibilities:
To manage the day-to-day service and repair portal and provide administrative support to the Estates and Facilities Management Department.

• Provide an efficient and cost-effective reactive maintenance service by interpreting maintenance requests, allocating contractors within technical and financial parameters, updating records, and ensuring completion.
• Manage the Estates repair-line from 8:30 - 17:00, five days a week, monitoring request volumes and patterns, analysing requests, and tracking contractor performance.
• Collate and interpret engineers' reports, ensuring statutory remedial actions per technical and financial parameters and legislative requirements, with updated records.
• Coordinate with Business Support teams and contractors for statutory and non-statutory testing, maintenance schedules, arranging appointments, and tracking progress.
• Input, interpret, and analyse technical information within various CAFM systems, such as Energy Bureau, SMART meters, Estate Manager, AutoCAD & CAD Capture, taking timely action or highlighting exceptions.
• Obtain and manage meter readings from divisional compliance and facilities operatives, ensuring accurate county-wide meter reading management.
• Support the professional estates team in monitoring and controlling estate-related utilities and services, and coordinate site audits as needed for accuracy and efficiency.
• Interpret risk assessments and method statements from contractors to raise permits to work when necessary.
• Assist professional staff in procuring service contracts and construction quotations and tenders, understanding contract standing orders and financial regulations in line with public procurement directives.
• Provide high-quality service to all stakeholders and customers by handling electronic, telephone, and personal enquiries efficiently, with tact and diplomacy, ensuring timely communication and documentation.
• Administer, process, code to the relevant budget, and approve within agreed parameters the requisitioning of purchase orders, raise sundry debtors' invoices, raise cheques, and check & batch utility invoices.

Knowledge/Experience required:

• Experience in the use of and have comprehensive knowledge of Microsoft Office (Word, Excel, Access, Powerpoint).
• Experience of inputting, updating and maintaining computerised filing.
• Knowledge and experience of property related issues to accurately redirect internal and external enquiries to the appropriate resource.
• Experience of working in busy Estates Department with knowledge of planned and reactive maintenance processes.
• Experience of arranging, and undertaking the administrative functions associated with meetings and travel arrangements.
• Experience of inputting, updating, and maintaining computerised and manual filing and record systems.
• Experience of working effectively on their own and as part of a team.
• Experience in the administration and approval of orders, delivery notes, requisitioning and invoices.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Job title - People Business Partner
Location - Preston
Contract - Temp - 3 months
Start Date: Asap
Hours: 37 Hours a week, Hybrid
Salary: £25.84 Umbrella p/h

Job Summary:
Our Client is seeking a People Business Partner to join their team for a period of 3 months. The successful candidate will be responsible for providing expert support on directorate people projects, enhancing the employee experience.

Key Responsibilities:

• Provide professional and responsive employee relations (ER) advice and support with serious and complex employment matters.
• Undertake the review, development and implementation of ER, and related, policies, procedures and guidance and develop and deliver associated ER briefing sessions in partnership with People Services colleagues.
• Develop and maintain effective partnership working in all aspects of ER activity.
• Promote productive employee relations through effective consultation and negotiation, particularly where there are issues of dispute including attendance at corporate and directorate consultative groups, as appropriate.
• Represent the company at Employment Tribunal hearings, as required.

Requirements:

• Experience in case work predominantly, including disciplinary, capability, grievance, bullying and harassment, absence, recruitment and work force planning.
• Expertise in providing advice, guidance and challenge to the management of organisational design and structure, facilitating the formulation and implementation of change plans, including formal job evaluation.

Qualifications:

• A Bachelor's degree in Human Resources, Business Administration or a related field.
• Chartered Membership of the CIPD or equivalent.

If you are interested in the position and wants to hear more information regarding the role, please give me a call on 01772208966 or alternatively email Arran at arran.fitchie@servicecare.org.uk