Total 38 fb tourism hospitality job vacancies in 63 hatfild road st albans hert united kingdom al1 4je

Possess experience in Customer Service in a Hopitality environment

• Possess experience in Customer Service in a Hopitality environment
• Normal office working hours; Mon-Fri
• Management role overseeing a team

On site customer service role for Asian Real Estate Company. Join our client’s dynamic customer service team, a leading provider of real estate solutions in Singapore. They are dedicated to delivering exceptional service and operational excellence in an engaging work environment. They are currently seeking an Assistant Manager to uphold their high standards and improve customer satisfaction.

Responsibilities

• Supervise daily operations to ensure compliance with established standards, performing regular audits and coordinating maintenance with vendors.
• Mentor and support team members, facilitating effective communication of daily tasks and resolving any challenges that arise.
• Collaborate with HR to oversee staff performance, training, and development programs.
• Engage with external service providers, negotiate contracts, and ensure adherence to procedures and budget constraints.
• Assist with month-end billing, track collections, and manage petty cash and inventory.
• Ensure a smooth experience for clients during move-ins and move-outs by promptly addressing their requests and concerns.
• Support sales initiatives in the absence of the Centre Manager and coordinate client events and networking activities.
• Maintain compliance with audit standards while striving for high levels of customer satisfaction.

Requirements

• Bachelor’s degree in Tourism Management, Business Management, or a related field.
• 3-5 years of experience in the Hospitality industry, focusing on customer relations and operations is a MUST.
• Proficient in MS Office, with strong customer service and communication skills, along with the ability to upsell and maintain operational standards.
• Service-oriented, detail-oriented, organized, and dedicated, with a strong sense of urgency.
• As you will be dealing with international candidates a high level of Engllish is Required to uphold service standards.
• Only candidates with valid working rights will be considered.

For more information about this role please contact Alex Beattie at +852 3892 2368 / abeattie@goughrecruitment.com.hk. Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

• Global group, global coverage, focus in Hospitality
• Individual contributor role with strong corporate service support
• Strong track record in Hospitality B2B sales

Our client is looking for a driven Sales Manager based in Singapore to enhance revenue growth for a global Hospitality brand.

The ideal candidate will be responsible for crafting and implementing effective sales and marketing strategies, utilizing existing networks, and identifying new business opportunities in Southeast Asian markets. This position involves attending industry trade shows, analyzing market trends, and making necessary improvements to the regional sales strategy. The Sales Manager will aim to achieve sales goals by accurately forecasting needs, preparing the annual budget, managing expenditures, and taking corrective actions as required.

Responsibilities

• Achieve revenue targets and manage expenditures within budget as specified by KPIs.
• Partner with the Director to develop the strategic Sales & Marketing Plan and Annual Budget for the assigned market.
• Implement strategies from the Sales and Marketing Plan to optimize key account management and identify business development opportunities through effective client interactions, sales calls, and site visits.
• Generate leads and pursue new business through direct inquiries and targeted accounts, applying a structured sales call approach.
• Manage and execute a comprehensive Sales & Marketing Plan for Meetings, Incentives, Conferences, and Events, focusing on room hire, food and beverage, and accommodation objectives.
• Build relationships with key decision-makers in targeted companies.
• Represent the company at tradeshows, exhibitions, and industry-related events.

Requirements

• 3-5 years of experience in a sales role within the Hospitality or Travel industry is required, with a minimum of 2 years in a managerial capacity.
• Bachelor’s degree in Hospitality, Business, or a related field, or equivalent professional training.
• Proven track record of meeting and exceeding sales targets.
• Strong understanding of market trends and industry initiatives.
• As this position will require a great deal of communication with the Mainland Chinese market you will be required to have a good command of Mandarin and English.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving abilities.
• Willingness to travel as required.
• This position is only open to candidates with valid working rights in Singapore.
• Be able to act as an individual contributor.

For more information about this role please contact Alex Beattie at +852 3892 2368 / abeattie@goughrecruitment.com.hk.

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified

Responsibilities:

• Attending to the customer enquiries promptly and follow up with them in a friendly and professional manner
• Actively seeking out new sales opportunities through cold calling, networking and social media.
• Addressing customer service issues expeditiously
• Understanding and analyzing the market trends and changes in customers demands
• Liaise with internal department to ensure proper lease management documentation and administration.
• Deliver sales presentations & conduct viewings and site tours with potential clients.
• Accountable for occupancy rate for all sales projects.
• Responsible for lease negotiations and follow up on terms of lease with tenants.
• Build & maintain strong relationships with tenants to generate referrals & to obtain repeated business.
• Work closely with operations team to ensure delivery of high level of customer satisfaction.
• Monitoring performance data and KPIs on a daily basis.
• Perform other duties as assigned.

Requirements:

• Diploma / Degree in Sales & Marketing / Real Estate or equivalent
• Minimum 3 year(s) of related working experience
• Excellent command of written & spoken English & Mandarin (to be able to liaise with Chinese speaking clients).
• Strong lease management documentation and administration skills.
• Able to work under pressure in a fast-paced environment.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

Birmingham Academy is a dynamic, thriving, diverse Private Education Institution in Singapore which has been in operations for over 2 decades. We currently have students enrolled in our Diploma and Advanced Diploma in Hospitality Management courses. This is an adjunct/ Part Time position with the possibility of converting to a Full-time Position depending on students’ feedback.

QUALIFICATIONS, EXPERIENCE AND ATTRIBUTES

Job Descriptions:

• Plan, prepare and deliver instructional activities that facilitate active learning experiences.
• Assist in developing schemes of work and lesson plans.
• Establish and communicate clear objectives for all learning activities.
• Prepare classroom for class activities.
• Provide a variety of learning materials and resources for use in educational activities.
• Identify and select different instructional resources and methods to meet students' varying needs.
• Instruct and monitor students in the use of learning materials and equipment.
• Use relevant technology to support instruction.
• Observe and evaluate student's performance and development.
• Assign and grade classwork, homework, tests and assignments.
• Provide appropriate feedback on work.
• Encourage and monitor the progress of individual students.
• Maintain accurate and complete records of students' progress and development.
• Update all necessary records accurately and completely as required by law, district policies and school regulations.
• Prepare required reports on students and activities.
• Manage student behaviour in the classroom by establishing and enforcing rules and procedures.
• Maintain discipline in accordance with the rules and disciplinary systems of the school.
• Perform certain pastoral duties including student support, counselling students with academic problems and providing student encouragement.
• Participate in extracurricular activities such as social activities, sporting activities, clubs and student organizations.
• Participate in department and school meetings.
• Keep updated with developments in the subject area, teaching resources and methods and make relevant changes to instructional plans and activities.
• Any other duties assigned by HOS or DOS

Job Requirements:

• Candidate must possess at least a bachelor’s or master’s degree in hospitality/Tourism/Hotel Management
• At least 3 - 5 Years of working experience in the related field is required.
• ACTA / ACLP / SDALT teaching qualification would be an added advantage.
• Strong passion for teaching
• Ability to share industry experience.
• Must be current with learning methods and strategies.
• Must be student oriented. And enforce strict attendance requirements.
• Excellent presentation and communication skills
• Have good organizing & planning skills, high work standards, and able to adapt to changes.
• Able to problem solve, have high-stress tolerance & good decision-making skills.

ABOUT BIRMINGHAM ACADEMY

Birmingham Academy Pte Ltd, RBN200306960N, was incorporated on 23rd July 2003. It is officially registered, according to Singapore Statutory Requirement, with the Accounting and Corporate Regulatory Authority (ACRA).

It is also registered with the Ministry of Education as a private school according to the Singapore Private Education Act in July 2003.

In September 2010, Birmingham Academy successfully migrated to Singapore’s Enhanced Registration Framework (ERF) as a Private Education Institution (PEI), with the Committee for Private Education (CPE).

Birmingham Academy is a 4-Year EDUTRUST certified Institute.

Responsibilities:

• Collaboration in space planning assignments, conceptual and schematic design, design development, design documentation and construction site supervision for design implementation.
• Plan, schedule and run design activities to meet the project programme.
• Preparation of communicative presentations (in pptx or other media).
• Preparation of coherent sets of design-focused tender drawings.
• Coordination with consultants, vendors, contractors, fabricators, regulatory agencies and other collaborators to meet overall project objectives.
• Ensure all designs meet with local regulatory compliance requirements.
• Review of shop drawings submittals and finish samples.
• Conducting site observations to monitor construction progress and to ensure that planning and design intent are fully realised at site.
• Contribution to refinement of office design processes.
• Manage client/ consultant stakeholders and engage in design meetings to drive project progress and resolve issues.

Requirements

• Singaporean or Singapore PR Only.
• Bachelor or Master Degree in Architecture or Interior Design.
• 5+ years of experience in the design industry.
• Experienced in Healthcare, Laboratory, Nursing homes, Special needs facilities and workplace preferred but not necessary. However, interest and willingness to learn is a must.
• Excel in 3D modelling, visualization, and graphic software; Revit skillset is strongly preferred. (Others include acad, Sketch-up, Enscape, adobe and Microsoft suites).
• Effective verbal and written communication skills.
• Enthusiastic individuals with good team spirit.
• Positive working attitude, able to work under pressure and meet target, responsible, highly motivated.
• Ability to work independently without supervision.
• Experienced in conceptual design, schematic design, design development and design/tender documentation.
• Have a keen desire to produce good and aesthetic designs. A good eye for good aesthetics is a plus.
• Familiar with local codes and building practices is preferred, but not necessary.

Job Summary:

The Hostel Manager is responsible for overseeing the daily operations of the hostel, ensuring a safe, clean, and welcoming environment for guests. This role involves managing staff, maintaining facilities, handling guest relations, and implementing marketing strategies to maximize occupancy.

Key Responsibilities:

1. Operational Management:Oversee daily operations of the hostel, including front desk services, housekeeping, and maintenance.
   Ensure compliance with health, safety, and hygiene standards.
   
2. Staff Management:Recruit, train, and supervise hostel staff, including front desk personnel, housekeeping, and maintenance teams.
   Conduct performance evaluations and provide ongoing training and support.
   
3. Guest Relations:Serve as the primary point of contact for guests, addressing inquiries, complaints, and feedback promptly and professionally.
   Foster a welcoming atmosphere to enhance the guest experience.
   
4. Financial Management:Prepare and manage the hostel’s budget, monitor expenses, and implement cost-control measures.
   Oversee billing, payment processing, and financial reporting.
   
5. Marketing and Promotion:Develop and execute marketing strategies to attract guests and increase occupancy rates.
   Utilize social media and online travel platforms to promote the hostel and manage online reviews.
   
6. Facility Management:Oversee the maintenance and upkeep of hostel facilities, ensuring all areas are clean, functional, and well-maintained.
   Coordinate repairs and improvements with vendors and contractors as needed.
   
7. Community Engagement:Build relationships with local businesses and organizations to enhance guest experiences (e.g., partnerships for tours or events).
   Organize social activities and events for guests to foster community engagement.
   
8. Reporting:Maintain records of occupancy, revenue, and guest feedback.
   Prepare regular reports for ownership or management regarding performance metrics.
   

Qualifications:

• Bachelor’s degree in Hospitality Management or related field (preferred).
• Previous experience in hospitality, particularly in a management role.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficient in property management software and Microsoft Office Suite.
• Strong communication skills, both written and verbal.

Working Conditions:

• Must be willing to work flexible hours, including weekends and holidays.
• The role may require occasional physical activity, including lifting and moving supplies.

Responsibilities:

• Collaboration in space planning assignments, conceptual and schematic design, design development, design documentation and construction site supervision for design implementation.
• Plan, schedule and run design activities to meet the project programme.
• Preparation of communicative presentations (in pptx or other media).
• Preparation of coherent sets of design-focused tender drawings.
• Coordination with consultants, vendors, contractors, fabricators, regulatory agencies and other collaborators to meet overall project objectives.
• Ensure all designs meet with local regulatory compliance requirements.
• Review of shop drawings submittals and finish samples.
• Conducting site observations to monitor construction progress and to ensure that planning and design intent are fully realised at site.
• Contribution to refinement of office design processes.
• Manage client/ consultant stakeholders and engage in design meetings to drive project progress and resolve issues.

Requirements

• Singaporean or Singapore PR Only.
• Bachelor or Master Degree in Architecture or Interior Design.
• 5+ years of experience in the design industry.
• Experienced in Healthcare, Laboratory, Nursing homes, Special needs facilities and workplace preferred but not necessary. However, interest and willingness to learn is a must.
• Excel in 3D modelling, visualization, and graphic software; Revit skillset is strongly preferred. (Others include acad, Sketch-up, Enscape, adobe and Microsoft suites).
• Effective verbal and written communication skills.
• Enthusiastic individuals with good team spirit.
• Positive working attitude, able to work under pressure and meet target, responsible, highly motivated.
• Ability to work independently without supervision.
• Experienced in conceptual design, schematic design, design development and design/tender documentation.
• Have a keen desire to produce good and aesthetic designs. A good eye for good aesthetics is a plus.
• Familiar with local codes and building practices is preferred, but not necessary.

Hospitality Supervisor - Required at Westbury Court Nursing Home in Westbury, Wiltshire , Part of The Country Court Family
Hours: 37.5 Hours per week available, working weekends on rota
Westbury Court is located in Westbury, Wiltshire and provides residential, nursing, respite, palliative and dementia care. Featuring 60 spacious, the home also offers a comfortable lounge and dining room on each floor, as well as on-site hairdressing and a landscaped garden.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE HOSPITALITY SUPERVISOR ROLE
You will be responsible for maintaining the 5* hospitality within the home. You will be assisting in creating a caring, homely environment for our residents and supervising a team of Housekeepers & Front of House staff to ensure they are delivering a 5* customer experience & maintaining the highest standards of cleanliness.
Within your role as Hospitality Supervisor, you can really make a difference to our residents’ lives. Here are some of the responsibilities:

Recruit, manage and supervise your team of hardworking colleagues consisting of our front of house and housekeepers to achieve and maintain 5-star standards.
Help new colleagues through the induction process and complete all areas to the highest standard
Undertake staff supervisions and appraisals
Maintain 5-star standard of cleanliness in all areas of Home
Responsible for the front of house team to deliver excellent dining experience for our residents
Build and maintain working relationships with Managers and colleagues, care and non-care
Responsible for ordering monthly stock for the home, ensuring the home is adequately stocked with the correct chemicals, PPE and within budget.

ABOUT YOU
You will be able to demonstrate the following experience and skills whilst sharing our family caring values:

Have experience in a previous hospitality role
At least 1 years’ experience as a Hospitality Lead or a similar management role in hospitality
Accuracy & attention to detail
The ability to communicate effectively both verbally and in writing.
A creative & innovative approach to work
Knowledge or understanding of COSHH and safe working practices
Have a can-do attitude with drive & self-motivation
Knowledge or understanding of the care sector would be an advantage

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Hospitality Supervisor role sounds like a job for you
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.

Designation: KITCHEN STEWARD / DISHWASHER

Roles & Responsibilities

· Washes, stacks, sorts, and stores dishes, glassware, utensils, and cookware.

· Maintains a clean kitchen and keeps dish area organized and free of clutter.

· Sets up dish stations, including dishwashing machines and sinks.

· Maintains clean, dry floors throughout the shift.

· Cleans and sanitizes storage areas, including freezers and refrigerators.

· Assists in storing food deliveries.

· Monitors trash cans throughout shift, making sure to removes full trashcans and boxes as needed and at the end of each shift.

· Maintains the cleanliness of dry storage areas and the organization of storage shelves.

· Assists in food prep and any other duties set forth or requested by the chef and other managers as needed.

· Follows sanitation and cleaning procedures.

· Ensures that dishwashers are in working order and reports problems as they arise.

· Assists with closing, including aiding in the sanitation of cooking and food preparation stations.

Working time and Salary

· 6 days work week (1 Off Day between Monday and Thursday)

· 11am to 10pm (1hr Lunch break)

· All meals such as Breakfast, Lunch and Dinner will be provided. All meals are International Buffet!

· Salary: $2300++

· Work locations: Orchard, Bugis, Yishun, Newton (At your convenience)

· Company/Entity: Singapore Hospitality Group Pte Ltd. The Landmark Restaurant

Note: If selected, you shall start immediate / short notice

Birmingham Academy is a dynamic, thriving, diverse Private Education Institution in Singapore which has been in operations for over 2 decades. We currently have students enrolled in our Diploma and Advanced Diploma in Hospitality Management courses. This is an adjunct/ Part Time position with the possibility of converting to a Full-time Position depending on students’ feedback.

QUALIFICATIONS, EXPERIENCE AND ATTRIBUTES

Job Descriptions:

• Plan, prepare and deliver instructional activities that facilitate active learning experiences.
• Assist in developing schemes of work and lesson plans.
• Establish and communicate clear objectives for all learning activities.
• Prepare classroom for class activities.
• Provide a variety of learning materials and resources for use in educational activities.
• Identify and select different instructional resources and methods to meet students' varying needs.
• Instruct and monitor students in the use of learning materials and equipment.
• Use relevant technology to support instruction.
• Observe and evaluate student's performance and development.
• Assign and grade classwork, homework, tests and assignments.
• Provide appropriate feedback on work.
• Encourage and monitor the progress of individual students.
• Maintain accurate and complete records of students' progress and development.
• Update all necessary records accurately and completely as required by law, district policies and school regulations.
• Prepare required reports on students and activities.
• Manage student behaviour in the classroom by establishing and enforcing rules and procedures.
• Maintain discipline in accordance with the rules and disciplinary systems of the school.
• Perform certain pastoral duties including student support, counselling students with academic problems and providing student encouragement.
• Participate in extracurricular activities such as social activities, sporting activities, clubs and student organizations.
• Participate in department and school meetings.
• Keep updated with developments in the subject area, teaching resources and methods and make relevant changes to instructional plans and activities.
• Any other duties assigned by HOS or DOS

Job Requirements:

• Candidate must possess at least a bachelor’s or master’s degree in hospitality/Tourism/Hotel Management
• At least 3 - 5 Years of working experience in the related field is required.
• ACTA / ACLP / SDALT teaching qualification would be an added advantage.
• Strong passion for teaching
• Ability to share industry experience.
• Must be current with learning methods and strategies.
• Must be student oriented. And enforce strict attendance requirements.
• Excellent presentation and communication skills
• Have good organizing & planning skills, high work standards, and able to adapt to changes.
• Able to problem solve, have high-stress tolerance & good decision-making skills.

ABOUT BIRMINGHAM ACADEMY

Birmingham Academy Pte Ltd, RBN200306960N, was incorporated on 23rd July 2003. It is officially registered, according to Singapore Statutory Requirement, with the Accounting and Corporate Regulatory Authority (ACRA).

It is also registered with the Ministry of Education as a private school according to the Singapore Private Education Act in July 2003.

In September 2010, Birmingham Academy successfully migrated to Singapore’s Enhanced Registration Framework (ERF) as a Private Education Institution (PEI), with the Committee for Private Education (CPE).

Birmingham Academy is a 4-Year EDUTRUST certified Institute.

Hospitality Supervisor – Required at Fairfield Manor Care Home, Fairfield, Hitchin, Bedfordshire Part of The Country Court Family
Hours: 37.5 hours per week, working weekends on a rota. (Shift Times 08:00-16:30)
Fairfield Manor Care Home is located in Fairfield near Hitchin and has 75 bedrooms. The dedicated team offer round the clock support, making life enjoyable and comfortable for the residents.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,300+ employees and over 35 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE HOSPITALITY SUPERVISOR ROLE
You will be responsible for maintaining the 5* hospitality within the home. You will be assisting in creating a caring, homely environment for our residents and supervising a team of Housekeepers & Front of House staff to ensure they are delivering a 5* customer experience & maintaining the highest standards of cleanliness.
Within your role as Hospitality Supervisor, you can really make a difference to our residents’ lives. Here are some of the responsibilities:

Recruit, manage and supervise your team of hardworking colleagues consisting of our front of house and housekeepers to achieve and maintain 5-star standards.
Help new colleagues through the induction process and complete all areas to the highest standard
Undertake staff supervisions and appraisals
Maintain 5-star standard of cleanliness in all areas of Home
Responsible for the front of house team to deliver excellent dining experience for our residents
Build and maintain working relationships with Managers and colleagues, care and non-care
Responsible for ordering monthly stock for the home, ensuring the home is adequately stocked with the correct chemicals, PPE and within budget.

ABOUT YOU
You will be able to demonstrate the following experience and skills whilst sharing our family caring values:

Have experience in a previous hospitality role
At least 1 years’ experience as a Hospitality Lead or a similar management role in hospitality
Accuracy & attention to detail
The ability to communicate effectively both verbally and in writing.
A creative & innovative approach to work
Knowledge or understanding of COSHH and safe working practices
Have a can-do attitude with drive & self-motivation
Knowledge or understanding of the care sector would be an advantage

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Hospitality Supervisor role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.

Roles and responsibilities

1. Perform account receivable reconciliations and commission invoice
2. Monitor receipts from customers and perform bank clearing in our books.
3. Research and resolve payment discrepancies
4. Handle daily routine accounting related duties
5. Ensure compliance with relevant statutory, regulations as well as corporate policies
6. Liaising with Auditors
7. Other adhoc duties as assigned

Requirement:

• Minimum diploma in Finance and Accounting, accountancy or equivalent professional qualification
• 2 years’ experience in Accounts Receivable
• Proficient in Microsoft office, especially in Excel
• Self-motivated, resourceful and able to work under pressure to meet deadlines
• Meticulous, strong analytical, problem-solving skills, organizational skills and have an eye for details.

Hospitality Supervisor – Required at Fairfield Manor Care Home, Fairfield, Hitchin, Bedfordshire Part of The Country Court Family
Hours: 37.5 hours per week, working weekends on a rota. (Shift Times 08:00-16:30)
Fairfield Manor Care Home is located in Fairfield near Hitchin and has 75 bedrooms. The dedicated team offer round the clock support, making life enjoyable and comfortable for the residents.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,300+ employees and over 35 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE HOSPITALITY SUPERVISOR ROLE
You will be responsible for maintaining the 5* hospitality within the home. You will be assisting in creating a caring, homely environment for our residents and supervising a team of Housekeepers & Front of House staff to ensure they are delivering a 5* customer experience & maintaining the highest standards of cleanliness.
Within your role as Hospitality Supervisor, you can really make a difference to our residents’ lives. Here are some of the responsibilities:

Recruit, manage and supervise your team of hardworking colleagues consisting of our front of house and housekeepers to achieve and maintain 5-star standards.
Help new colleagues through the induction process and complete all areas to the highest standard
Undertake staff supervisions and appraisals
Maintain 5-star standard of cleanliness in all areas of Home
Responsible for the front of house team to deliver excellent dining experience for our residents
Build and maintain working relationships with Managers and colleagues, care and non-care
Responsible for ordering monthly stock for the home, ensuring the home is adequately stocked with the correct chemicals, PPE and within budget.

ABOUT YOU
You will be able to demonstrate the following experience and skills whilst sharing our family caring values:

Have experience in a previous hospitality role
At least 1 years’ experience as a Hospitality Lead or a similar management role in hospitality
Accuracy & attention to detail
The ability to communicate effectively both verbally and in writing.
A creative & innovative approach to work
Knowledge or understanding of COSHH and safe working practices
Have a can-do attitude with drive & self-motivation
Knowledge or understanding of the care sector would be an advantage

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Hospitality Supervisor role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.