Total 280 customer service job vacancies in chorley lancashire pr6 7eu

Join our Customer Service Team!

Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.

• The role is full-time (37.5 hours per week).
• This role is office-based role in West Strand Business Park in Preston, PR1 8UY

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor supporting on the TFC campaign. Tax-Free Childcare (TFC) is a scheme for Government support towards the cost of childcare for working families. In this role you would be supporting families and making a difference by helping them.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37.5 hours per week). Monday - Friday 8am - 6pm. 37.5-hour week

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Customer Service Agent - Inbound

Monday - Friday

9am - 5pm

£24,000 pa

More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since its launch in 2008. Today, operating from our offices in Preston, we help thousands of people every month to confidently release cash from their homes.

To provide the best experience for our customers we have dedicated Customer Service teams who provide outstanding outcomes to our lifetime mortgage customers. You may be on the telephony team taking calls from customers who want to look at switching their mortgage to a new rate or to move property, or you may be dealing with the administration of building work, probate or repayments. Whichever it is you will be providing above standard service, proving our amazing 4.5 stars Trustpilot reviews.

What we look for in our Customer Service Agents:

• Experience of working within a telephone-based customer service led environment with inbound or outbound calls.

• Excellent software skills, particularly Outlook & Word (Excel and Adobe also preferred).

• Ability to multi-task and manage own workload in a fast-paced environment.

• Good administration skills, working to deadlines and exceptional attention to detail.

• First class communication skills, both written and verbal

• Handle all enquiries in a professional, positive and prompt manner.

• Experience of working in the Financial Services industry, in particular mortgages, would be preferred but is not essential.

Benefits:

• 23 days holiday, plus bank holidays. Rising to 28 based on length of service.

• Additional holiday purchase scheme

• 1 charity day and 1 well being day

• Tier 1 pension (5% Employee, 8% Employer)

• Simply Health

• Life Assurance

Most of all we look for people who display and work around the core values of our business:

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

Chorley Electrical Traders in Leyland are recruiting for an Apprentice Customer Service Assistant. The successful candidate will work towards their Level 2 Customer Service qualification which will take approximately 17 months to complete.

Duties:
• Assisting in the sales and warehouse and on the busy trade counter of an electrical wholesaler
• Dealing with goods inwards
• Picking orders
• Inter branch stock transfers
• Computer invoicing and stock control
• Telephone sales
• Face to face customer service
• Upkeep of warehouse
Working to Health & Safety Regulations

Requirements:
• Smart appearance
• Communication and Customer Service skills
• Professional telephone manner
• Mature attitude
• Keen and willing to learn
• Punctual and reliable
• Work well in a team

Grades:
GCSE C/4 Maths and English

Hours:
Monday - Friday 8.00am - 5.00pm, 1 hour lunch, 40 hours per week

Proud member of the Disability Confident employer scheme

Chorley Electrical Traders Limited in Chorley are recruiting for an Apprentice Customer Service Assistant. The successful candidate will work towards their Level 2 Customer Service qualification which will take approximately 17 months to complete.

Duties:
• Assisting in the sales and warehouse and on the busy trade counter of an electrical wholesaler
• Dealing with goods inwards
• Picking orders
• Inter branch stock transfers
• Computer invoicing and stock control
• Telephone sales
• Face to face customer service
• Upkeep of warehouse
• Working to Health & Safety Regulations

Requirements:
• Smart appearance
• Communication and Customer Service skills
• Professional telephone manner
• Mature attitude
• Keen and willing to learn
• Punctual and reliable
• Work well in a team

Grades:
There are no formal qualifications required.

Hours:
Monday - Friday 8.00am - 5.00pm, 1 hour lunch, 40 hours per week

Proud member of the Disability Confident employer scheme

Senior IT Service Manager

DWP. Digital with Purpose.

In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud.

We want to build on this success with your help.

In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK.

You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

As a Senior IT Service Manager, you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues.

Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers.

You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money.

We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment.

You will also:

• Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation.

• Implement ongoing service improvements aligned with quality, risk, and security standards.

• Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations.

Additional Duties:

On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply)

The skills and experience you need:

• Proven IT service management experience, preferably within a framework such as ITIL.
• Strong stakeholder management, with a history of successful collaboration and negotiation.
• Independent capability in managing digital products/services and reporting.
• High accuracy and attention to detail in service delivery and customer support.
• Experience in budgeting and financial forecasting.
• Knowledge of Notification and Document Repository services is beneficial

Preferred Qualification:

ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you.

Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team.

Pay: We offer competitive pay from £42,614 to £45,081

Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year.

Holidays: You'll get a generous leave package starting at 26 days rising to 31, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

Our broad benefits package is built around your work-life balance and includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click apply now to see the full job description and get started with the next step in your career at DWP Digital.

Proud member of the Disability Confident employer scheme

Join our Customer Service Team!

Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.

• The role is full-time (37.5 hours per week).
• This role is office-based role in West Strand Business Park in Preston, PR1 8UY

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor supporting on the TFC campaign. Tax-Free Childcare (TFC) is a scheme for Government support towards the cost of childcare for working families. In this role you would be supporting families and making a difference by helping them.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37.5 hours per week). Monday - Friday 8am - 6pm. 37.5-hour week

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Customer Service Advisors - Call Centre
Location: Skelmersdale
Start salary: £22,250 + enhancements & benefits
Hours: Full time 35 hours per week

Shift patterns are set on a 4 week rota, given in advance. Shift patterns are between Monday-Friday 8am-7pm and Saturday & Sunday 9am-5pm. Sample shift patterns are available upon request.

Want to change the world? A career that makes a difference We're not a bank that follows the crowd. Instead, we like to stand out for all the right reasons. Our bank is built on co-operative values that stand strong today. We don't just help people with their money, but help people fight for justice and the causes they care about. Our unique customer-led Ethical Policy, has made us a natural leader in environmental and social issues today, and we're market leaders in ESG as rated by leading ESG ratings agency Sustainalytics*.
**
What you'll be working on:** * You will be taking high volumes of inbound calls and identifying customers' banking needs, whilst guaranteeing the right outcome for our customers and the bank. * As you progress you will learn more skills that will develop your knowledge and capabilities, including identifying, preventing and stopping financial crime. * As the first point of contact for our customers, you'll be multi-tasking across different systems whilst providing high quality service. * You'll be problem solving and bringing a unique perspective to challenge and help shape our customer journey. * By educating customers on safer ways of banking, you'll be providing protection from scam and fraud attacks, helping keep their money safe.

We're looking for colleagues who have * Strong experience in a customer facing role, including telephony, retail or hospitality * Evidence of IT skills and a demonstrable ability to learn and use new systems * Ability to follow and understand regulatory policies and processes * Experience in dealing with challenging or vulnerable customers * A background of working in a fast paced environment and achieving targets or deadlines * High attention to detail * Robust listening and problem solving skills * Clear and concise two way communication skills - both written and verbal * A passion to deliver an exceptional customer centric approach

Benefits * 27 days holiday rising to 30 with service, plus opportunity to buy 5 extra days * Upskill opportunities with associated pay increases * 2 paid volunteering days per year * Performance based annual bonus scheme * Free Onsite parking * For our full list of benefits please visit our careers page Our recruitment process * Initial call with recruiter * HireVue video assessment * Final stage competency based interview We can only consider candidates with the right to work in the UK at this time. If you require more information or this document in a different format, please contact careers@co-operativebank.co.uk As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks. *Rated by Morningstar Sustainalytics in the Regional Banks sub-industry with a score of 8.5 as of 9 October 2023.

Proud member of the Disability Confident employer scheme

Head of IT Service Management Preston(Warton)Hybrid working £75k-£85k+ Excellent Benefits

My client are a multinational aerospace, defence and information security company.

What you'll be doing:

• Define and implement a comprehensive IT service management strategy aligned with business goals
• Lead and manage a team of service management professionals, including service desk, incident, problem, service design, and transition specialists
• Oversee service operations, ensuring efficient incident and problem resolution, high service availability, and user satisfaction
• Select, implement, and manage IT service management tools to optimise processes and workflows
• Drive continuous improvement initiatives to enhance the maturity and effectiveness of service management practices
• Establish and maintain service level agreements (SLAs) with internal and external stakeholders
• Provide expert guidance and recommendations on service management best practices to product teams as they design, build, and implement new or updated products to the IT environment

Your skills and experiences:

• Proven experience in IT service management, ideally with a recognised certification (ITIL, ITSM, SIAM)
• Knowledge of industry best practices and emerging technologies in IT service management
• Strategic thinking: Aligning IT service management with business goals
• Leadership: Building and motivating a high-performing service management team
• IT Service Management (ITSM) and Service Integration and Management (SIAM) knowledge
• Deep understanding of frameworks like ITIL and ITSM best practices
• IT and business stakeholders engagement and management

For an immediate interview please send your cv to Peter Bibby on the email address below...

Join our Customer Service Team!

Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.

• The role is full-time (37.5 hours per week).
• This role is office-based role in West Strand Business Park in Preston, PR1 8UY

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor supporting on the TFC campaign. Tax-Free Childcare (TFC) is a scheme for Government support towards the cost of childcare for working families. In this role you would be supporting families and making a difference by helping them.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37.5 hours per week). Monday - Friday 8am - 6pm. 37.5-hour week

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Manpower UK is acting as an Employment Business in relation to this vacancy.

Service Care Solutions are currently working with a charity to fill a long term contract for a Substance Misuse Recovery Worker. This role will be closely managing a caseload of Opiate, Alcohol and Non-Opiate cohort.

Key role and responsibilities for Recovery Worker

• Completing Comprehensive Assessments
• Managing a high caseload of complex cases
• Completing Care Plans & Risk Assessments
• Working closely with Substance Misuse clients
• Deliver harm reduction advice for needle & syringe, recovery interventions, blood borne virus intervention and overdose prevention
• Enable service users to access education, employment services, health services, and wellbeing & recovery support activities

Minimum requirements for Recovery Worker

• Knowledge of completing Comprehensive Assessments
• Experience managing a high caseload of complex clients
• Able to manage a mixed caseload of Opiate, Alcohol and Non-opiate cohort
• Excellent safeguarding knowledge
• Comfortable working in a busy environment
• Able to identify risks and take appropriate action

Our client has over 30 years' experience in delivering exceptional care and support to adults and young people across the UK. They focus on providing support for the 'journey' of those suffering from Alcohol & Drug addiction from start to finish offering a variety of services.

What we offer for a Recovery Worker

• Competitive Rate of £20-23 PH depending on experience
• Fantastic £250 referral bonus
• £150 sign up bonus

If you want to hear more about this Substance Misuse Recovery Worker role please send us your CV by clicking 'apply now'!

Service Care Solutions are working with a national, leading provider within Substance Misuse to fill a position for a Non Medical Prescriber.

This is a Contract role, looking for an experienced NMP to begin working as soon as possible.

As directed by the NMP Lead, Assistant Medical Director and the Services Medical Lead you will be part of the multi-disciplinary and multi-agency team delivering recovery orientated alcohol and drug intervention services.

The Non Medical Prescriber will be responsible for:

• Assess, diagnose, plan; implement and evaluate treatment and interventions and care for service users.
• Clinically assess service user needs and plan clinical care accordingly.
• Diagnose and manage on an individual needs basis, integrating both drug and non-drug based treatment methods into a management plan, in conjunction with the Recovery Coordinator.
• Identify and assess suitability of service users for in-patient alcohol and opioid detoxification as appropriate.
• Proactively review and manage clinical treatment plans of the service user.
• Prescribe and review medication for therapeutic effectiveness appropriate to service user needs and in accordance with evidence-based practice and national and local protocols, and within scope of practice.
• Work with service users to support concordance to prescribed treatments.
• Provide information and advice on prescribed, illicit and over-the-counter medication, including side-effects and interactions.
• Prioritise health problems and intervene appropriately to assist the service user in complex, urgent or emergency situations seeking immediate advice and direction from the Clinical Lead if needed.
• Assess, identify and refer patients presenting with mental health needs.
• Assess, update and refer service users for BBV vaccination and immunisation programmes. Support service users to adopt health promotion strategies that promote healthy lifestyles.

Service Care Solutions are currently working with a charity to fill a long term contract for a Substance Misuse Recovery Worker. This role will be closely managing a caseload of Opiate, Alcohol and Non-Opiate cohort.

Key role and responsibilities for Recovery Worker

• Completing Comprehensive Assessments
• Managing a high caseload of complex cases
• Completing Care Plans & Risk Assessments
• Working closely with Substance Misuse clients
• Deliver harm reduction advice for needle & syringe, recovery interventions, blood borne virus intervention and overdose prevention
• Enable service users to access education, employment services, health services, and wellbeing & recovery support activities

Minimum requirements for Recovery Worker

• Knowledge of completing Comprehensive Assessments
• Experience managing a high caseload of complex clients
• Able to manage a mixed caseload of Opiate, Alcohol and Non-opiate cohort
• Excellent safeguarding knowledge
• Comfortable working in a busy environment
• Able to identify risks and take appropriate action

Our client has over 30 years' experience in delivering exceptional care and support to adults and young people across the UK. They focus on providing support for the 'journey' of those suffering from Alcohol & Drug addiction from start to finish offering a variety of services.

What we offer for a Recovery Worker

• Competitive Rate of £20-23 PH depending on experience
• Fantastic £250 referral bonus
• £150 sign up bonus

If you want to hear more about this Substance Misuse Recovery Worker role please send us your CV by clicking 'apply now'!

Company: Service Care Solutions
Trust: Lancashire & South Cumbria NHS Foundation Trust
Location: Chorley CMHT, PR5

Position: Mental Health Practitioner
Specialisation: Community Mental Health Team

Shift Pattern: Full-time | Monday - Friday | 9am - 5pm
Pay Rate: Day £27

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• The assessment of needs, planning and delivery of care, from assessment to discharge from services.
• Implementing & evaluating care plans collaboratively with services users, carers & other professionals.
• Support the caseload, oversee, and manage the risk by carrying out clinical risk assessments and mitigating risks.

Qualifications and Requirements:

• Fully enhanced valid DBS
• Must have NMC registration.
• Must have experience providing mental health assessments.

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

We are currently recruiting for compassionate Ward Manager to join an independent Mental Health Rehabilitation Hospital in Preston.

This is a an incredibly varied and rewarding role working with an established Mental Health and Learning Disability provider.

The successful Ward Manager will have the necessary skills to lead, support and manage staff, and be visible and accessible to service users, their families, primary care, acute and community health and social care.

The facility accommodates Males with a complex range of mental health issues who require long term support and treatment within a controlled environment.

Person Specification:

• Must be a Qualified Nurse with a valid NMC PIN.
• Previous experience in mental health nursing is highly preferred.
• Strong leadership skills and experience managing other qualified professionals.
• Excellent communication and interpersonal skills to effectively interact with patients, families, and healthcare team members.
• Ability to remain calm under pressure and handle challenging situations with empathy and professionalism.
• Strong critical thinking and problem-solving abilities to provide safe and effective patient care.
• A resilient mindset.
• Experience within inpatient setting is desirable.

Company Benefits:

• Paid Handovers
• CPD and Learning Opportunities
• Company Workplace Pension Scheme
• MediCash Health Plan
• Discounted Gym Membership
• Employee Assistance Programme
• Access to Blue Light Card Membership
• Free DBS
• Free parking
• NMC Fees covered

Advanced Nurse Practitioners
Location: Leyland
System: EMIS Web

We are currently seeking 2 experienced Advanced Nurse Practitioners (ANPs) to cover the following dates:

• 31st December 2024
• 2nd January 2025

Key Requirements:

• Registered Nurse (NMC registered)
• Previous experience as an ANP in general practice
• Competence in performing nursing procedures
• Ability to work independently and as part of a team
• Strong communication skills and a compassionate approach to patient care