Total 2,266 customer service job vacancies in bradford west yorkshire bd4 9pp

This is a great opportunity to join a highly reputable brand, No. 1 in their Industry Globally and a team that is highly regarded for its ability to deliver a high-end service. You will be positioned within one of the key teams servicing medical and pharmaceutical clients processing customer requests.
Representing the customer service team these roles are administrative, processing orders via an in-house logging tool, Oracle and MS Outlook and assisting within a call centre environment.
This is a high volume fast paced role that will require eye for detail and ownership of task.
About you
You will have;


similar experience with excellent data entry speed and accuracy
Previous use of Oracle, SAP or other ERP systems
Inbound customer service experience as you will be required to support your colleagues with overflow of calls relating to orders
Previous exposure to Orders, Returns, Consignment Notes
... Click here to view more detail / apply for Customer Service Representative

Your new company
Due to the partnership between Hays and a local authority within the Birmingham area, we have a new job for 4 Customer Service Assistants to join the ticketing team.
Your new role
As a Customer Support Assistant, you will be working as part of the ticketing team specifically supporting the Concession tickets. You will be looking through applications and approving them on the system for the concession tickets. Occasionally, you will be required to input information from the paper applications onto the system.
As this job is a Customer Service Advisor, you will be required to take any inbound calls from customers regarding the process of their application or any queries.
What you'll need to succeed
You will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to have previous experience working in a call centre or contact centre. Furthermore, you should be able to articulate yourself well due to the nature of this role.
In addition, this job will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks.
What you'll get in return
This is a full-time, temporary role based in Birmingham. This is a three-month contract but may be open to extension. The pay rate for this job is £13.46 per hour, paid on a weekly basis.
At Hays, we are here to support you developing your career and grow to your potential. Therefore, you will have an assigned consultant who will support you throughout your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in Local Authorities where you can apply these skills.
What you need to do now
If you're interested in this job, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Service Advisor
Location: Skipton | Full-Time, Permanent | £12 per hour
Start Date: January 2024

Are you someone who takes pride in delivering exceptional customer service? Do you enjoy problem-solving and working in a dynamic environment? If so, this could be the perfect opportunity for you!

We're looking for enthusiastic Customer Service Advisors to join an industry-leading, customer-focused organisation. This is your chance to be part of an award-winning company that genuinely values its customers and puts their needs at the heart of everything they do.

What You'll Be Doing:
As a Customer Service Advisor, you'll be the first point of contact for our customers, handling inbound calls and providing them with the support they need. Your key responsibilities will include:

Responding to customer enquiries, providing accurate and helpful information about our products and services
Offering tailored solutions to meet the individual needs of each customer
Addressing and resolving customer complaints promptly and professionally
Collaborating with colleagues across different teams to ensure a smooth customer experience
Maintaining a positive and empathetic approach in all interactions, ensuring customers feel valued and understood
What We're Looking For:
To thrive in this role, you'll need:

A passion for customer service and helping others
Strong communication skills, both over the phone and in writing
The ability to think on your feet and manage multiple tasks in a fast-paced environment
Patience, empathy, and a solutions-focused attitude
A genuine desire to go above and beyond for our customers
What You'll Get:
In return, we offer a competitive benefits package designed to reward your hard work and commitment, including:

25 days holiday per year, increasing with length of service
Flexible buy or sell holiday scheme
A generous pension scheme with employer contributions
Performance-based annual bonus
Salary sacrifice options for benefits like cars and tech
And much more to support your wellbeing and career growth!
If you're ready to be part of a forward-thinking company that values customer care and employee development, we want to hear from you. Apply today and secure your place in our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Representative role involves managing key accounts, handling inquiries, processing orders, and resolving complaints efficiently. Responsibilities include coordinating with internal teams, maintaining client records, creating quotes and invoices, and overseeing service and product installations. Requires 2 years of experience, strong communication skills, and proficiency in Microsoft Office.
Client Details
The client is a globally recognised company specializing in premium home and professional appliances. Known for innovation and reliability, they deliver cutting-edge solutions across various sectors, ensuring customer satisfaction through exceptional service and support. They value efficiency, quality, and customer-centric approaches, employing skilled professionals to maintain high standards in both product and service delivery.
Description
We are seeking a proactive and detail-oriented Customer Service Representative to join a dynamic team within a global leader in premium appliances. The role involves ensuring efficient communication and support for key accounts while managing administration and order processing responsibilities. ... Click here to view more detail / apply for Customer Service Representitive

Are you based in the Horsham area?

Do you have a passion for working with people and enjoy a fast paced and varied role?

We're on the hunt for a Senior Customer Service Advisor to join our team in Jewson Partnership Solutions Horsham, who's as passionate about great service as we are! This is a multi-skilled role covering all areas of our branch, giving you opportunity to learn and develop within the team.

Jewson Partnership Solutions (JPS) specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Working Hours: 42.5 hours per week - 7:30am-5pm Monday-Friday

Location: Jewson Partnership Solutions, Unit 3&4 Oakhurst Business Park, Wilberforce Way, Southwater, Horsham, RH13 9RT

What you'll be doing:

This is a vital and multiskilled role within the branch. As a Senior Customer Service Advisor, you'll support the day-to-day running of the branch. You'll drive sales and process orders, manage customer expectations, control stock and suppliers and limit loss, and act as a relief delivery driver when required.

• Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values

• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Use our in-house systems to process customer orders, organise delivery times, manage stock control and keep customers updated throughout their journey

• Pick and prepare customer orders in our warehouse and load onto customer and delivery vehicles

• Act as a relief delivery driver, performing deliveries to our customers in one of our 3.5t vans, unloading materials at site

• Keep the branch and yard/warehouse looking clean and tidy, to make a great first impression on our customers

• Maintain stock levels, carrying out regular stock counts

• Work with colleagues to suggest opportunities for improvement

What you'll need to have:

• A valid UK driving license is a requirement of this role

• Previous Builders merchant industry experience preferred but not essential

• Experience in a customer facing environment

• IT literate and a strong communicator

• Passion for working with people with a positive can-do attitude

What's in it for you:

• Discretionary bonus

• A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.

• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support

• Generous employee discounts

• Access to discounts with hundreds of your favourite high street and online retailers

• Retirement savings plan

• Life assurance

• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Why STARK?

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What's next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Our client, a leader in the gambling industry, are seeking customer service representatives for hybrid roles for their collaborative CBD based office.  What's in it for you?
 

Ideal for someone looking to progress their career in customer service with experience from a call centre or office admin background.
Hybrid work arrangements scheduled around a rotating roster - across 7 days
Private Health Insurance included after 12 months.
Incredible mentorship and training provided to upskill and ensure you succeed to fast track your career.
Quick Interview process and immediate start.
Competitive annual salary based on experience of $65K Super Bonus

You will be;


Provide the highest level of support to our customers via email and chat on a range of issues
To maximise customer retention through quality customer service
Communicating and cooperating
... Click here to view more detail / apply for Customer Service Officer

Are you based in the Horsham area?

Do you have a passion for working with people and enjoy a fast-paced and varied role?

Jewson Partnership Solutions (JPS) specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities.

We're on the hunt for a Customer Service Advisor to join our team in Horsham, who's as passionate about great service as we are! This is a multi-skilled role covering all areas of our branch, giving you opportunity to learn and develop within the team.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

*Please note - a valid UK driving license (no more than 6 points) is a requirement of this role

Working Hours: 42.5 per week - 7.30 - 5.00 Monday to Friday (no weekends!)

Location: Jewson Partnership Solutions, Unit 3&4 Oakhurst Business Park, Wilberforce Way, Southwater, Horsham, RH13 9RT

Key Responsibilities

• Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values

• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Use our in-house systems to process customer orders, organise delivery times, manage stock control and keep customers updated throughout their journey

• Pick and prepare customer orders in our warehouse and load onto customer and delivery vehicles

• Act as a relief delivery driver, performing deliveries to our customers in one of our 3.5t vans, unloading materials at site

• Keep the branch and yard/warehouse looking clean and tidy, to make a great first impression on our customers

• Maintain stock levels, carrying out regular stock counts

• Work with colleagues to suggest opportunities for improvement

Required Skills and Experience

• Valid UK driving license (no more than 6 points) is a requirement of this role

• Previous industry experience preferred but not essential

• Experience in a customer facing environment

• IT literate and a strong communicator

• Passion for working with people with a positive can-do attitude

What's in it for you:

• Discretionary bonus

• A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.

• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support

• Generous employee discounts

• Access to discounts with hundreds of your favourite high street and online retailers

• Retirement savings plan

• Life assurance

• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Why STARK?

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What's next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Our client are an international market leader, and now seeking to employ a suitably experienced Customer Service Representative in their Head Office.

General tasks will include;
• Communicate with key Accounts through various channels: phone, email, and Service platform.
• Provide information to Key Accounts about solutions.
• Ensures accurate and prompt order processing and complaint handling.
• Support internal customers: Finance, Account Managers and Technicians.
• Maintain records of client interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary between departments.

Other Responsibilities will include;
• Incoming calls and emails.
• Provide information to clients about solutions.
• Maintain records of client interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary between departments.
• Support internal customers: Finance, Account Managers and Technicians
• Raising services orders according to guidelines.
• Create order confirmations and follow the process until order is receive at the warehouse for dispatch.
• Check with logistics availability of products.
• Create Quotes as per Sales request
• Oversee request from creation of the account at CRM,  raise the service job and give feedback to the customer.
• Create proforma Tax -Invoice.

Qualifications
• Diploma, Degree or equivalent
• Minimum 4 years’ experience working within customer support team.
• Microsoft Office - Intermediate / Advanced

Are you passionate about customer service, providing exceptional levels of client care and looking for an exciting new opportunity? An award-winning law firm with over 400 staff based in offices across the UK currently has opportunities for exceptional Customer Service Advisors to join the team.

Offering a salary of circa £25,000 plus benefits including on target quarterly bonus, the option to buy and sell holidays, company pension, sick pay, life assurance, employee assist program plus much more. You would be joining one of the most respected law firms in the UK, recently ranked in the Best Workplaces for Wellbeing for Large Organisations 2023.
This is a hybrid role, you could work from the Sheffield or Birmingham office full-time or split your week working from the office and remotely after successful completion of training period.

---

The Role
You'll be the first point of contact for clients, providing excellent service in every interaction through all communication channels made via the Contact Centre. You'll be joining a small team of around 30-60 colleagues. You'll be dealing with a variety of calls, so you'll need to take ownership of all queries and provide guidance and support with this.
Responsibilities will include…
- Answering internal & external client calls & digital enquiries for all areas of the firm
- Treating all calls confidentially and complying with Data Protection regulations
- Adapting to rotate across departments within the Contact Centre based upon client demand
- Supporting clients to get the relevant support they require either directly or supporting them to reach the right area of the firm to help them.

This is a great chance for confident individuals to utilize their excellent customer service skills in a high-volume call centre environment. To ensure you are an expert on all services you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed.

---

The Candidate
- Previous experience working in a Contact Centre, perhaps working within legal services, financial services, insurance
- Significant experience in a customer service/client services background
- Confidence in handing difficult and sensitive conversations, excellent listening and questioning skills
- Strong IT skills, and a good understanding of Microsoft Office programmes
- Good communications skills, both written and verbal

---

The Package
Salary circa £25,000. You'll also get the following benefits with the role:
- A huge number of well-being initiatives to encourage positive mental health both in and out of the workplace
- Flexible working options to make sure that you're fully supported to work the way that best suits you
- On target quarterly bonus, the option to buy and sell holidays, sick pay, life assurance, employee assist program

----

The Company
A highly respected and award-winning law firm in the UK, providing legal help and support for over 170 years. They are proud of their values and offer a huge number of well-being initiatives to encourage positive mental health both in and out of the workplace.

----

Interested? If you think you're right for this Customer Service Advisor role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

MAYDAY Recruitment is seeking a  Customer Experience Team Leader  to manage and develop a team of customer service professionals in a leading healthcare organization in North Ryde.
In this role, you'll focus on driving operational success, ensuring high-quality customer interactions, and fostering a culture of continuous improvement. You will be a key leader, responsible for coaching and guiding your team to deliver exceptional service and meet performance targets.
What's in it for you?

Maternity leave cover until January , based full time in the office in North Ryde
$88,000 salary package
Opportunity to lead a dedicated and diverse team of contact centre operators.
Drive real impact in customer satisfaction and operational efficiency.
Continuous learning and professional growth opportunities.
Enjoy working in a supportive, innovation-driven work environment.
Main responsibilities include:

Lead, coach, and develop a team of customer experience specialists.
... Click here to view more detail / apply for Team Leader ? Customer Service

Are you looking to work in an award-winning contact centre that puts its people first supporting them with their ongoing development and career progression?
…… Then Money Direct is the place to be! We have been ranked as one of the best big companies to work for!

What's In It For You?
We value work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including;

* Annual discretionary bonus scheme
* 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
* Holiday trading scheme allowing the ability to buy and sell additional annual leave days
* Matching employer pension contribution (up to 10% per annum)
* Colleague mortgage (conditions apply)
* Salary sacrifice scheme for hybrid & electric car
* A commitment to training and development
* Private medical insurance for all our colleagues
* 3 paid volunteering days per annum
* Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
* We care about your health and well-being - we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

Training and Onboarding
We're committed to ensuring you've the right tools to service our customers, that's why you'll go through 3 weeks of initial training with one of our expert Trainers, and a further 4-week transition period with the guidance of one of our Support Specialists.

You'll learn all about our Savings products, services, and processes. You'll participate in online learning, call listening and shadowing, alongside meeting colleagues from key teams across the business.

What Will You Be Doing?
Key role aspects:
* Answering queries from customers, completing basic transactions and amendments to customers savings products
* Having positive conversations about varying financial products
* Being genuinely curious and using open ended questions to understand what is important to customers and their plans for their money and their future
* Identifying and recommending products and services, such as financial planning, retirement and savings interest rates that could benefit a customer and their unique situation - where appropriate
* Liaising and working with our Financial Advice Team to support commercial targets
* An ability to work in a fast-paced environment whilst remaining resilient during busy service periods and financial events such as ISA Season and Tax Year End
* Being the first point of contact to help support our customers with their complaints through investigation and potential offers of resolution
* Identifying and supporting our customers with their vulnerabilities through genuine and empathetic conversation, offering our support through mindfulness and bespoke changes to services
* Modelling our behaviours of Be curious and Be brave, by challenging current processes and ways of working, driving continuous improvement to enhance the customer journey and experience
Your conversations will be measured on service level agreements, customer experience, outcome, and potential commercial opportunities, whilst delivering an excellent customer experience.

What Do We Need From You?
Our colleagues come from all walks of life and so do our customers. You'll need to be adaptable, curious, and empathetic, be able to think on your feet and build great rapport.

We're looking for people with:
* Significant customer service experience, either face to face or telephony
* Experience in tailoring service to customers with different needs and requirements
* Strong communication skills, in particular active listening and ability to apply effective questioning
* The ability to remain resilient during busy service periods, maintaining high levels of customer service
* Experience in holding meaningful conversations with customers
* Experience in working towards policies and procedures, standards, service level agreements, or targets
* Enthusiasm to develop in role capabilities and new skills
* A desire and genuine curiosity to help and support our customers, providing positive experiences and outcomes

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you an experienced Customer Service Administrator seeking work to start as soon as possible for approximately 6 months with a view to permanent? Do you have good customer service and administration skills? Is Liversedge, West Yorkshire convenient for you? If so, this could be just the job for you!

Working within a small, friendly team, your duties working as Customer Service Administrator will include:

• Receiving enquiries from customers via email or telephone
• Processing orders
• Assisting the Customer Care Manager as necessary
• Providing exceptional customer service to exceed customers expectations
• Maintaining good relationships and communication with the customer to ensure they are updated throughout the order process
• General administration duties as required

You will have:

• Previous experience of working in a similar role
• Strong verbal and written communication skills
• A pleasant and professional telephone manner

In addition, you will be computer literate, having good knowledge of MS Office, together with excellent attention to detail and an aptitude for figures. SAP would be desirable but is not essential.

In return, our client offers an extremely friendly team working environment and free parking!

This role is temporary to start as soon as possible for approximately 6 months with a view to permanent and the hours are full-time, 08:00 until 16:30 Monday to Thursday and 08:00 – 14:15 Friday.

If you are interested, please contact Deborah IMMEDIATELY on 01274 865878 to discuss further.

Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we?re set apart from our competitors by our innovative logistics, technology and luxury retail services. Our brand encompasses a diverse range of entities, all of which are committed to delivering excellence to our valued customers.
Are you a people person who loves problem-solving and thrives in a fast-paced environment? Do you have a knack for turning tricky situations into positive experiences?
If so, you might be just the person we?re looking for to join our Service Liaison team! We?re all about making sure our customers are happy long after they?ve made a purchase, and we want someone who?s excited to be the friendly, go-to problem-solver when ... Click here to view more detail / apply for Customer Service Team Member

Customer Service
Monday - Sunday 35 hours
£23,500
6 month contract
January start date
Hybrid

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers?

I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!

What will you be doing?
* Supporting customers through fraud cases
* Liaising with 3rd parties to gain more information
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system

What do you need to apply?
* Proven experience dealing with complex queries
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Your new company Leading Fintec proud to be disruptors in the industry, based in the CBD looking for a customer service specialist to join the team! Your new role

Answering escalated customer queries, solve problems and close requests.
Follow up non-transacting customers, answer concerns and get customers transacting as soon as possible
Manage any settlement issues, follow up queries and resolve queries in an efficient and timely fashion
Manage all Change of Ownership requests.
Help customers understand the products/solutions available
Manage change of bank accounts, addresses, and other service requests and changes

What you'll need to succeed


Previous call centre experience (preferably within financial services)

Exceptional communication skills and an engaging phone manner

Be action-oriented, drive for results and success


Lead with authenticity, energy and show resilience



What you'll get in return


$65k plus superannuation


Located in the Sydney CBD


Comprehensive training and opportunities for professional growth


Supportive and collaborative team culture.

Vibrant, thriving culture with like-minded values and a passion to put customers first

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to kristina.neves@hays.com.au If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.