This Instructional Systems Specialist position is located Enterprise Support, Training & Development (T&D), Training Operation Division and Training Centers Division, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to:

• Serves as a principal technical expert providing professional advice and guidance on a variety of complex and time critical training-related issues. Ensures course learning objectives, organizational training requirements, and agency mission and goals are validated and incorporated into curriculum design process.
• Monitors the overall effectiveness of the instructional design programs for instructor led and web-based training programs that are based on the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) model. Applies professional skills and knowledge to develop innovative and effective solutions for evaluation issues and established T&D curriculum development standards and policy.
• Establishes, adjusts, or redefines curriculum development standards, develops quality control assessment tools and methodologies.
• Briefs and provides authoritative advice to the course sponsors, subject matter experts, headquarters, field managers, senior leadership, and represents the Division at meetings, conferences, and workshops relating to curriculum development and management; to include, related policy development, program responsibilities and operations.
• Implements a proactive planning strategy to ensure timely introduction of new or revised procedures, techniques, or operational concepts to achieve the mission requirements. Assesses and validates agency training needs through activities such as analyzing organizational performance data, consulting with program offices and subject matter experts, as well as conducting surveys, interviews, and focus groups with employees and instructors. Provides program offices and subject matter experts with continual feedback (utilizing all communication methods) regarding all aspects of the training program; and recommends cost-effective and learner-centric applications for the conduct of training.
• Collaborates with course sponsors, subject matter experts, headquarters and field managers, and senior leadership to determine the appropriate strategy and approach for deploying training to the target audience.
• Produces well defined and educationally sound, training products, interventions and supporting documentation as described in TSA Management Directives and established local policy and procedures.

This Case Management Assistant position is located Direct Reports, Civil Rights and Liberties, Ombudsman and Traveler Engagement, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to:

• Using detailed knowledge and experience, accesses the redress case management database to process and track redress applications from the traveling public, and reviews incoming applications for completeness ensuring that they are referred to the correct partner organization for analysis.
• Assists supervisor in researching and obtaining information to prepare findings, review plans and special studies.
• Prepares a wide variety of recurring and nonrecurring reports and other documents and reviews/finalizes documents prepared by others.
• Carries out administrative support functions including organizational inbox management and file maintenance. Incumbent plans and coordinates the work of the office.
• Composes and reviews outgoing correspondence and action papers submitted to ensure that the materiel is properly prepared, coordination is completed, procedural requirements have been met, grammar is correct, and security markings are correctly applied.

This Instructional Systems Specialist position is located Enterprise Support, Training & Development (T&D), Training Operation Division and Training Centers Division, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to:

• Serves as a principal technical expert providing professional advice and guidance on a variety of complex and time critical training-related issues. Ensures course learning objectives, organizational training requirements, and agency mission and goals are validated and incorporated into curriculum design process.
• Monitors the overall effectiveness of the instructional design programs for instructor led and web-based training programs that are based on the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) model. Applies professional skills and knowledge to develop innovative and effective solutions for evaluation issues and established T&D curriculum development standards and policy.
• Establishes, adjusts, or redefines curriculum development standards, develops quality control assessment tools and methodologies.
• Briefs and provides authoritative advice to the course sponsors, subject matter experts, headquarters, field managers, senior leadership, and represents the Division at meetings, conferences, and workshops relating to curriculum development and management; to include, related policy development, program responsibilities and operations.
• Implements a proactive planning strategy to ensure timely introduction of new or revised procedures, techniques, or operational concepts to achieve the mission requirements. Assesses and validates agency training needs through activities such as analyzing organizational performance data, consulting with program offices and subject matter experts, as well as conducting surveys, interviews, and focus groups with employees and instructors. Provides program offices and subject matter experts with continual feedback (utilizing all communication methods) regarding all aspects of the training program; and recommends cost-effective and learner-centric applications for the conduct of training.
• Collaborates with course sponsors, subject matter experts, headquarters and field managers, and senior leadership to determine the appropriate strategy and approach for deploying training to the target audience.
• Produces well defined and educationally sound, training products, interventions and supporting documentation as described in TSA Management Directives and established local policy and procedures.

As a Drug and Alcohol Policy Advisor, you will:

• Provide authoritative information and analysis, either written or oral, that identifies, interprets, and develops alternatives and options to complex questions of Drug and Alcohol policy.
• Recommend effective methods to implement and comply with the drug and alcohol statutes and regulations.
• Draft policies and procedures and assists with drafting regulations related to the implementation of the drug and alcohol testing requirements.
• Assist with providing technical and program training and seminars at the national level to specific audiences
• Serve as a technical Drug and Alcohol policy advisor in dealing with government officials, modal administrators, officials, and representatives of private transportation industries, members of professional associations, labor unions, and academia, and the public in the areas of federal laws and regulations.

The ideal candidate is a highly motivated and innovative candidate with a background in drug and alcohol treatment programs, drug and alcohol counseling, and/or equipment with drug and alcohol counselor credentialing requirements. You must have excellent writing skills for authoring regulations, policies, and advisory documents. You must also possess strong verbal abilities to explain everything from basic to complex topics. You must be able to work cooperatively as part of a team of experts and communicate well. Knowledge of drug and alcohol testing regulations is recommended.

PURPOSE AND SCOPE:

The Logistics Analyst III will perform complex analysis and reporting of business data, and drive initiatives to optimize and improve our supply chain and logistics operations.  Logistics Analysts are responsible for everything from streamlining distribution center operations to redesigning the total logistics network to ensure the timely and cost-effective arrival of deliveries.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.  

• Ensure that our logistics network is operating efficiently, and meeting the changing needs of our internal and external customers
• Either Drive or Participate in the logistics business reviews for our third party logistics providers
• Work with internal and external accounts to present options for pricing, delivery, and services offered
• Support the daily warehousing and inventory operations activities
• Optimize inbound and outbound shipping, and distribution center throughput
• Create business intelligence dashboards to monitor KPIs that can be used for evaluation, planning, and presentation of results, and support business objectives
• Participate in developing business cases for new processes and business solutions based on
• Work with operations to identify and implement process improvement initiatives
• Build and manage capacity modelling for the distribution centers, and run scenario analysis as applicable
• Track performance metrics for the operations and logistics providers as assigned

• Help develop new tools and platforms that will continue to enable the Logistics Team to further optimize the logistics network and reduce costs

• Normally receives little instruction on day-to-day work, general instructions on new assignments.
• May escalate issues to supervisor/manager for resolution, as deemed necessary.
• Mentor other staff as applicable.
• Assist with various projects as assigned by a direct supervisor.
• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISION:

• None

EDUCATION:

• BS/BA in Industrial Engineering, Operations, Logistics, Supply Chain Management, or Business
• Advanced Degree desirable
• Comparable work experience may be substituted for educational requirements

EXPERIENCE AND REQUIRED SKILLS:

• 5 – 8 years’ related experience; or a Master’s degree with 3 years’ experience
• Proficient in SQL, PowerBI, and Microsoft Excel
• Experience in Enterprise Resource Planning systems (ERP), Warehouse Management System (WMS), Transportation Management System (TMS), Vehicle Routing and Scheduling systems (VRS)
• Knowledge of basic inventory management and management of inventory at forward stocking locations

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Business Unit:

Company Details:

Job Details:

Job Summary: This lead role ensures Fulfillment representatives process all daily tasks while meeting or exceeding Key Performance Indicators (KPIs) and other performance standards and requirements. This position requires a highly accurate individual who possesses excellent organizational skills and has the ability to learn and adapt quickly. This position typically works with minimal supervision and direction.

Worker Type:

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

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Ciena Corporation is seeking a skilled and experienced Logistics Leader to oversee our logistics operations within the Service Operations team. Responsible for commercial and operational relationships with key warehousing, transportation, and trade compliance partnerships. The ideal candidate will have a strong background in logistics, network design, and supply chain management, with a focus on improving efficiency and customer satisfaction.  Proficiency in supplier management is a must.

Key Responsibilities:

• Oversee and manage partners delivering all transportation, and warehousing logistics operations, ensuring efficient and timely processing of outbound RMAs and defective units (customer Returns).

• Design, develop, and implement logistics network strategies to optimize efficiency and customer service.

• Collaborate with cross-functional teams to integrate logistics with business systems or processes, such as customer sales, order management, accounting, and shipping.

• Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.

• Direct RMA logistics activities to ensure compliance with federal, state, local, and company policies.

• Develop risk management programs to ensure continuity of supply in emergency scenarios.

• Communicate effectively with customers, sales, management, and other stakeholders on RMA logistics issues and improvements.

Qualifications:

• Bachelor’s degree in business administration, Logistics, Supply Chain Management or related field.

• Proven experience in logistics management, with a focus on RMA operations.

• Strong knowledge of network design and supply chain management.

• Excellent analytical, problem-solving, and organizational skills.

• Strong communication and leadership skills.

• Proficiency in logistics and supply chain software.