Total 127,647 technical support engineer job vacancies in Australia

Company Description

In-Situ, an engineering solutions firm established in 2000, offers specialized services to industries including Oil and Gas, Power Generation, Petrochemicals, Marine, and Fabrication Workshop. Headquartered in Kuala Lumpur with branches in Terengganu, Johor, and Bintulu, In-Situ is a key player in the engineering industry known for its technical expertise, experience, and reliability.

Role Description

This is a full-time on-site role for a Technical Support Engineer based in Puchong HQ, Selangor. The Technical Support Engineer will be responsible for performing engineering design, calculation and reports according to operations and sales department requirement.

He / She also assists in coordinating technical training plans and preparation / compilation of training materials and involve in Technical Support for Operation & Fabrication, eg. Assisting operation team to plan and to prepare documentation for QC work & assisting fabrication team to perform job preparation and QC work

Qualifications

1.    Minimum Bachelor’s Degree or equivalent in Mechanical Engineering or relevant field.

2.    Good in computer, MS Office applications

3.    Good communication skill in English and Bahasa Malaysia, both oral and written

4.    Good interpersonal skills and willingness to travel.

5.    Independent and able to work under pressure.

Specific Knowledge

1.    Good in engineering drawing software – AutoCAD, Solidworks

2.    Working experience in design / fabrication of vessel / piping / tank

3.    Familiar with ASME VIII pressure vessel code and other relevant codes of piping and vessel.

4.    Have a good knowledge of process plant operations and maintenance work.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

Job Description :

• Provide technical support to customers, ensuring timely and effective solutions to technical issues.
• Troubleshoot technical problems and collaborate with the Research & Development department to resolve complex issues.
• Develop technical documentation, including user manuals, troubleshooting guides, and FAQs.
• Conduct training sessions for customers and internal staff on product use and troubleshooting techniques.
• Continuously update knowledge of product feature, technical specifications, and industry trends.

Requirements :

• Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field.
• Prior experience in technical support or a similar role, preferably in the electrical or electronics industry.
• Strong problem-solving skills and attention to detail.
• Excellent written and verbal communications skills.
• Ability to work independently and collaboratively as part of a team.
• Proficiency in using diagnostic tools and troubleshooting techniques.
• Experience with electrical protection systems and energy monitoring solutions is a plus.

What We Offer :

• On-the-job training to equip you with the necessary skills and knowledge.
• Opportunities for professional growth and career advancement.
• A supportive and collaborative work environment.
• Exposure to the latest industry trends and technologies.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Our client is searching for a dynamic and driven Sales Account Strategist to lead the charge in redefining how businesses utilise their spaces. Join a market-leading, global provider of Building Management and Energy Services with an exceptional reputation for providing high-value innovative solutions. With head operations in Australia and boasting 300+ employees across the globe, we are in an enviable position to further develop and build upon and continue to resource our teams. Currently, we are focusing our attention on our Malaysian operations and boosting sales and success in the region. Join an innovative team and bring your passion for sales and technology to the building services sector!

The Opportunity:

Are you ready to leverage your technical expertise and build strong client relationships in Kuala Lumpur? As a Technical Sales Engineer, you’ll have the opportunity to develop innovative Building Management and Energy Management solutions for both existing and new clients across private and public sectors. Reporting directly to the Director of Sales, you will play a key role in driving new business while enhancing efficiency and effectiveness for current clients. You will also be responsible for developing and executing market-specific business development plans to exceed sales targets and achieve growth.

Are You a Perfect Fit?

We’re seeking a technical salesperson who thrives in a collaborative environment, with a blend of:

• Technical Expertise: A mechanical, electrical, automation or BMS background is a plus.
• Sales Skills: Proven experience in technical sales or business development, with a passion for success and delivering exceptional customer service.
• Strong Communicator: Excellent communication skills, with the ability to build trust and foster relationships across various levels, including building managers, consultants, and facilities management.
• Customer-focused: A commitment to providing outstanding service and building long-term, trust-based relationships.

What’s On Offer:

• Stable full-time permanent work.
• The training and support provided to be able to take full ownership of your new role and ongoing projects.
• Career progression and opportunity
• Lucrative bonus structure
• Company uniform provided

Ready to Make a Difference?

Join our team and become a Building Efficiency Hero! We offer a dynamic, rewarding career path for the right candidate. Successful candidates will be remunerated with a competitive base salary, including car and work-related travel expenses reimbursement.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave

Responsibilities:

• Conducting field services in pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs.
• Providing trainings and support to regional service engineers and service partners.
• Providing remote support to customers through telephone and email.
• Ensuring that the field services comply with the work health and safety requirements.
• Planning and coordinating tasks as well as liaising with other divisions of the business to complete jobs in a timely manner.

Job Requirement:

• Bachelor’s degree or above in electrical engineering.
• Good command of English, both speaking and writing.
• Excellent and professional customer service skills.
• Able to travel overseas regularly in the APAC region (primarily within Southeast Asia).
• Superior time management and organisational skills.
• Be a team player and great attention to detail.
• Ability to multi-task with excellent follow up skills.
• Responsible for the work and your customer.
• Experience in a technical support or customer service role within the solar PV industry.
• Hands-on experience in PV inverter repairs and commissioning.
• Fresh graduates are welcome to apply.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Provide after sales service support for key customers related residential PV and ESS systems through telephone and email to achieve good customer satisfaction
• Provides initial commissioning plans, as well as coordinates commissioning activities for successful delivery
• Support line manager to oversee residential PV and ESS systems support operations and handle escalation enquiries raised
• Conduct field services with team and service partners in pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs
• Perform basic O&M by monitoring systems remotely and basic warranty work
• Conduct products testing fault diagnosis and repairs at workshop
• Track complex technical problems and coordinate with internal teams (technical and R&D team) to efficiently deliver high quality solutions to customers’ issues
• Continuously develop knowledge of all relevant products and services
• Communicate with the management, sales team and customers to support the business development

Job Requirement:

• Electrical Engineering, Renewable Engineering and or similar background
• Excellent communications skills (Written and Verbal) in English
• Excellent and professional telephone customer service skills
• Attention to detail and able to understand the big picture
• Strong problem-solving and analytical skills
• Strong organisation and time management skills handling multiple tasks at once

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Responsibilities:

• To involve in preparing installation, assembling, commissioning & troubleshooting of security systems such as CCTV, Card Access System, intelligent alarm monitoring systems and etc.
• To involve in testing of in-house as well as 3rd party security products.
• Added Advantages : Knowledge in Fiber To The Home(FTTH), Public Address(PA) System, SMATV System and Intercom System
• To help customers to solve technical issues.
• To involve in servicing of security products.
• To report service & repair status to their respective supervisor.
• To assist in preparation & submission of various technical reports to their respective supervisor.
• To provide system or product training to the customers 

Requirement:

• Required Skill(s): Microsoft Office, Technical Knowledge in ELV Systems, ,ICT and computer is an added advantage.
• Analytical thinking and Good Self Discipline
• Ability to work independently without much supervision.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Open culture
• Personal development opportunities

Our client is searching for a dynamic and driven Sales Account Strategist to lead the charge in redefining how businesses utilise their spaces. Join a market-leading, global provider of Building Management and Energy Services with an exceptional reputation for providing high-value innovative solutions. With head operations in Australia and boasting 300+ employees across the globe, we are in an enviable position to further develop and build upon and continue to resource our teams. Currently, we are focusing our attention on our Malaysian operations and boosting sales and success in the region. Join an innovative team and bring your passion for sales and technology to the building services sector!

The Opportunity:

Are you ready to leverage your technical expertise and build strong client relationships in Kuala Lumpur? As a Sales Account Strategist, you’ll have the opportunity to develop innovative Building Management and Energy Management solutions for both existing and new clients across private and public sectors. Reporting directly to the Director of Sales, you will play a key role in driving new business while enhancing efficiency and effectiveness for current clients. You will also be responsible for developing and executing market-specific business development plans to exceed sales targets and achieve growth.

Are You a Perfect Fit?

We’re seeking a technical salesperson who thrives in a collaborative environment, with a blend of:

• Technical Expertise: A mechanical, electrical, automation or BMS background is a plus.
• Sales Skills: Proven experience in technical sales or business development, with a passion for success and delivering exceptional customer service.
• Strong Communicator: Excellent communication skills, with the ability to build trust and foster relationships across various levels, including building managers, consultants, and facilities management.
• Customer-focused: A commitment to providing outstanding service and building long-term, trust-based relationships.

What’s On Offer:

• Stable full-time permanent work.
• The training and support provided to be able to take full ownership of your new role and ongoing projects.
• Career progression and opportunity
• Lucrative bonus structure
• Company uniform provided

Ready to Make a Difference?

Join our team and become a Building Efficiency Hero! We offer a dynamic, rewarding career path for the right candidate. Successful candidates will be remunerated with a competitive base salary, including car and work-related travel expenses reimbursement.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave

We are looking for an innovative Technical Support Engineer who is passionate in research, design, prototyping, project management documentation, Product support for advanced automated machine and IoT 4.0 system.

As an Technical Support Engineer, you will be responsible for electrical, programming and product troubleshooting for CMS’s product. You are required to work closely with the Sales team, customer and manufacturer to ensure the customer use CMS product with optimum performance.

Job detail & reponsibilites

• A recognized Degree/Master in Electrical/Mechatronics Engineering or equivalent.
• 1-2 years working experience in related field.
• Working experience in Industrial Robot (Scara, cartesian and Wafer Transfer), Servo,Stepper motor, knowledge in motion control, IOT 4.0 knowledge & PLC programming will be an added advantage.
• Knowledge in electrical wiring drawing.
• Programming knowledge in C#, Visualbasic, C++ and ladder logic programming.
• Troubleshoot product related error.
• Travel outstation to support product's issue at customer side.
• Self starter and able to work independently.
• Fresh graduates are encouraged to apply.
• Need to be able speak Mandarin to communicate with Taiwan, If able to speak Japanese will be more advantage.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Oversea Training if needed

公司簡介

In-Situ 是一家成立於 2000 年的工程解決方案公司，為石油和天然氣、發電、石化、船舶和製造車間等行業提供專業服務。 In-Situ 總部位於吉隆坡，在登嘉樓州、柔佛州和民都魯設有分支機構，是工程行業的重要參與者，以其技術專長、經驗和可靠性而聞名。

角色描述

這是雪蘭莪蒲種總部的全職現場技術支援工程師。技術支援工程師將負責根據營運和銷售部門的要求進行工程設計、計算和報告。

他/她還協助協調技術培訓計劃和培訓材料的準備/彙編，並參與操作和製造的技術支持，例如。協助 營運團隊規劃並準備品質控制工作文件並協助製造團隊進行工作準備和品質控制工作

資格

1. 機械工程或相關領域的最低學士學位或同等學歷。

2. 擅長電腦、MS Office應用

3. 良好的英語和馬來語口頭和書面溝通能力

4.良好的人際溝通能力，願意出差。

5.獨立，能承受工作壓力。

具體知識

1.精通工程製圖軟體－AutoCAD、Solidworks

2.具有容器/管道/儲罐設計/製造工作經驗

3. 熟悉ASME VIII壓力容器規範及其他相關管路、容器規範。

4、熟悉流程工廠的操作與維護工作。

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

Responsibilities:

You will play an important role in:

 Responsible for sales of the TOX® full range of products & special fabrication systems to

existing and new customers.

 To visit customers & carrying out technical discussions/presentation, designing of

systems/products selection, costing, preparing quotations, negotiation for & execution of

purchase orders from customers.

 To understand the needs of the key accounts to propose suitable solutions based on their

requirements.

 Conduct company/product presentations to customers and assessing customers’ need.

 Preparing project proposal ensuring that the product offering, pricing, payment term and other

commercial terms are indicated.

 Maintaining up-to-date awareness of competitors and their activities.

 Being aware of product & service marketability, customers’ technical & manufacturing needs

as well as government regulations

 Maintaining an up-to-date awareness of strategic plans and procedures to coordinate market

plans.

 Responsible for managing the company’s existing relationships while developing new

business opportunities.

To succeed in this role, we will need you to be:

 Bachelor’s or Master’s Degree in Mechanical/Industrial Engineering or comparable

education.

 Minimum 5 to 7 years experience in Automation System and Project Sales handling

especially in Automotive and Home Appliances industry.

 Good working knowledge of Pneumatic, Hydraulic, PLC, Servo Drive programming and

Automation systems.

 Ability to be successful in an environment of continuous improvements and stretch targets.

 Good personal influencing, negotiation and selling skills.

 Must be proactive, multitask and work independently with minimal supervision.

 Independent with strong sense of responsibility and initiative.

 Matured personality, enthusiastic, team player and able to work under pressure.

 Willingness for frequent domestic and international business trips as needed.

 Good command of English, both spoken and written

 Own vehicle and possess valid driving license.

Responsibilities:

You will play an important role in:

 Responsible for sales of the TOX® full range of products & special fabrication systems to

existing and new customers.

 To visit customers & carrying out technical discussions/presentation, designing of

systems/products selection, costing, preparing quotations, negotiation for & execution of

purchase orders from customers.

 To understand the needs of the key accounts to propose suitable solutions based on their

requirements.

 Conduct company/product presentations to customers and assessing customers’ need.

 Preparing project proposal ensuring that the product offering, pricing, payment term and other

commercial terms are indicated.

 Maintaining up-to-date awareness of competitors and their activities.

 Being aware of product & service marketability, customers’ technical & manufacturing needs

as well as government regulations

 Maintaining an up-to-date awareness of strategic plans and procedures to coordinate market

plans.

 Responsible for managing the company’s existing relationships while developing new

business opportunities.

To succeed in this role, we will need you to be:

 Bachelor’s or Master’s Degree in Mechanical/Industrial Engineering or comparable

education.

 Minimum 5 to 7 years experience in Automation System and Project Sales handling

especially in Automotive and Home Appliances industry.

 Good working knowledge of Pneumatic, Hydraulic, PLC, Servo Drive programming and

Automation systems.

 Ability to be successful in an environment of continuous improvements and stretch targets.

 Good personal influencing, negotiation and selling skills.

 Must be proactive, multitask and work independently with minimal supervision.

 Independent with strong sense of responsibility and initiative.

 Matured personality, enthusiastic, team player and able to work under pressure.

 Willingness for frequent domestic and international business trips as needed.

 Good command of English, both spoken and written

 Own vehicle and possess valid driving license.

Responsibilities:

You will play an important role in:

 Responsible for sales of the TOX® full range of products & special fabrication systems to

existing and new customers.

 To visit customers & carrying out technical discussions/presentation, designing of

systems/products selection, costing, preparing quotations, negotiation for & execution of

purchase orders from customers.

 To understand the needs of the key accounts to propose suitable solutions based on their

requirements.

 Conduct company/product presentations to customers and assessing customers’ need.

 Preparing project proposal ensuring that the product offering, pricing, payment term and other

commercial terms are indicated.

 Maintaining up-to-date awareness of competitors and their activities.

 Being aware of product & service marketability, customers’ technical & manufacturing needs

as well as government regulations

 Maintaining an up-to-date awareness of strategic plans and procedures to coordinate market

plans.

 Responsible for managing the company’s existing relationships while developing new

business opportunities.

To succeed in this role, we will need you to be:

 Bachelor’s or Master’s Degree in Mechanical/Industrial Engineering or comparable

education.

 Minimum 5 to 7 years experience in Automation System and Project Sales handling

especially in Automotive and Home Appliances industry.

 Good working knowledge of Pneumatic, Hydraulic, PLC, Servo Drive programming and

Automation systems.

 Ability to be successful in an environment of continuous improvements and stretch targets.

 Good personal influencing, negotiation and selling skills.

 Must be proactive, multitask and work independently with minimal supervision.

 Independent with strong sense of responsibility and initiative.

 Matured personality, enthusiastic, team player and able to work under pressure.

 Willingness for frequent domestic and international business trips as needed.

 Good command of English, both spoken and written

 Own vehicle and possess valid driving license.

Helpdesk Support Engineer 

A Helpdesk Support Engineer in charge of providing maintenance, technical assistance and support to clients regarding hardware, system and network infrastrature and various IT-related issue. The primary objective is to ensure seamless operations by troubleshooting problems, offering timely resolutions, and maintaining user satisfaction. 

Education and Experience Requirement: 

• Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent 

• Proven experience in a technical support role or similar position 

• Strong understanding of IT infrastructure, including hardware, software, networks, and operating systems • Proficiency in troubleshooting common technical issues 

• Excellent communication and interpersonal skills 

• Ability to work independently and collaboratively in a fast-paced environment 

• Customer-oriented mindset with a focus on delivering high-quality support services • Professional certification is a plus 

• Minimum 1 year working experience in maintaining and administering relevant hardware

Responsibilities: 

• Respond promptly to user inquiries through various channels such as phone, email, or ticketing system 

• Diagnose and resolve technical hardware and software issues, including desktops, laptops, servers, storages, networking devices, backup, etc 

• Provide courteous and professional assistance to users, ensuring a positive support experience • Clearly communicate technical solutions in user-friendly language to non-technical personnel • Follow up with users to ensure issues are resolved satisfactorily and maintain high levels of user satisfaction 

• Coordinate with vendors for hardware repairs and warranty support as needed • Provide periodical preventive maintenance to customers IT infrastructure to ensure the system and network are in order 

Working Hour: 

• Monday to Friday, 8:30am – 6:00pm 

• Weekend and Public Holiday on standby basis 

Benefit: 

• Allowance and Claims 

• On Job Training & Certification 

• EPF & SOCSO 

• Insurance 

職位描述：

• 為客戶提供技術支持，確保及時有效地解決技術問題。
• 解決技術問題並與研發部門合作解決複雜問題。
• 開發技術文檔，包括使用者手冊、故障排除指南和常見問題。
• 為客戶和內部員工舉辦產品使用和故障排除技術的培訓課程。
• 不斷更新產品特性、技術規格和產業趨勢的知識。

要求：

• 電機工程、電子工程或相關領域的學士學位。
• 具有技術支援或類似職位的經驗，最好是在電氣或電子行業。
• 強大的解決問題能力和對細節的關注。
• 優秀的書面和口頭溝通能力。
• 能夠作為團隊的一部分獨立工作和協作。
• 熟練使用診斷工具和故障排除技術。
• 有電氣保護系統和能源監控解決方案經驗者優先。

我們提供什麼：

• 在職培訓，讓您具備必要的技能和知識。
• 專業成長和職業發展的機會。
• 支持性和協作性的工作環境。
• 接觸最新的產業趨勢和技術。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Job Scope

1) Participate in the preparation and review of project technical proposals to ensure designs comply with the standards and specifications.

2) Responsible for the preparation, review and submission of technical documents, such as RFIs, drawings and other related materials

3) Prepare the shop drawings to ensure that technical details and design as requirements.

4) Submit samples including review and approval.

5) Provide reply to rectify solution/proposal for NCRs.

6) Prepare and update project schedules.

Requirements

1) Education: Bachelors degree or above in Engineering Management, Civil Engineering, Architectural Engineering or a related field.

2) Experience: Over 5 years of experience in engineering project technical management, with preference given to candidates with experience in high-rise residential projects.

3) Professional Skills: Familiarity with engineering project technical standards and specifications with the ability to resolve complex technical issues, and independently prepare construction proposals and detailed drawings.

4) Software Skills: Proficient in AutoCAD, Office and other engineering management software.

5) Personal Qualities: Strong teamwork and communication skills, high level of responsibility and the ability to work under pressure.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)