Total 5,075 service centre manager job vacancies in d19 serangoon garden hougang sengkang punggol

1. Singapore Citizens or PRs are preferred;

2. It is best to have more than 3 years of work experience in BEAUTY CENTRE SUPERVIOR OR MANAGER .

3. The salary range is between SGD 2500-4500.

4.Work 6 days a week, overtime on Saturday and Sunday, shift work system.

Interested applicant please email your resume at singjob@outlook.com or contact us at +65 86969408.

Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

Job Responsibilities:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Handle centre tour; operation portion.
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report etc)
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, caps, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Able to teach primary school subjects will be an advantage

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We are looking for a dedicated and professional Contact Centre Manager to join our team! In this role, you will oversee the daily operations of a call centre, ensuring that customer service goals are met and that the team delivers exceptional customer experiences. Join us to make a difference in each customer interaction and grow your career in a supportive, dynamic environment.

Job Responsibilities

*Liaise with and monitor service level of Call Centre, including preparing statistical reports for call centre operations

*Coach call center staff through challenging customer service issues.

*Assist team agents to handle enquiries hotline/emails and escalate cases to management

*Service audits on calls and provide detailed incident report on the interactions

*Analyse call center data and prepare reports for upper management.

*Evaluate staff effectiveness and performance annually or need basis.

*Lead team meetings and give presentations to executives.

*Develop monthly, quarterly, and annual call center goals and action plans.

*Prepare work schedules to ensure sufficient coverage.

*Create personnel and supply budgets for approval.

Working Hours

• 9.00am – 6.00pm (Monday to Friday), work from office.

Job Requirements

• Min Diploma or Degree holder

• Strong communication and interpersonal abilities.

• Supervisory experience in call center setting is required

• Excellent organizational and problem-solving skills.

• Minimally Nitec qualifications in IT related disciplines
• Minimum 1 year Customer Service Experience in technical or non-technical call center environment
• Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Basic computer skills and proficiency in typing are also important.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

*Part-time Position*

We are looking for a fun-loving, dinosaur-obsessed, big-hearted (do you know some dinosaurs can have up to 8 hearts?!) centre administrator to join our team and keep all the dinosaurs in check!

Your responsibilities:

• General reception duties

• Answering phone calls

• Handling and responding to enquiries in a timely fashion

• Scheduling of cases for the centre

• Handle general therapy/school related administrative duties

• Help with opening/closing of the centre/getting the centre ready each day

• Provide administrative support and update records

• Ad hoc administrative/operations duties as allocated

..if you fit the following Rawr-quirements:

• At least N/O levels qualifications or equivalent

• Meticulous and detail-oriented

• Min 1 year of work experience in a similar administrative role/customer service

• Customer-service oriented, a plus if you enjoy interacting with children

• Compassionate

• Knowledge of multiple languages is a plus

• Care for the clients you serve

Then we want you to join the Dinosaur family! Grab this opportunity with all your claws!

Potential hires can expect competitive remuneration, a fun, casual work environment with colleagues that are open-minded and eager to learn from one another, and respects work-life balance. You'll also get to grow together with a young company.

All ages welcome.

*Please apply with expected salary*

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This is an operational position within the Asia Centre for Health Security (ACHS). The incumbent will be part of the team to support the core functions of the centre. Their duties would include administration, education and training, collaboration and partnership, and secretariat functions.

Duties & Responsibilities
Working under the direction of the Director and Head of Operations at the ACHS, the Assistant Manager will be part of the team to support the core duties of the centre:
a) Centre Administration
- Point of contact between researchers and various administration departments to support the management of research projects
- Support researchers to draft, review, negotiate and execute research agreements by working closely with researchers, collaborators and internal and external legal offices
- Liaise and support the centre's leads and research staff to meet the centre's objectives of the centre
- Support finance administration, payment and procurement and secretariat duties; tracking and reporting; and communications

b) Education and Training inclusive of the Tabletop Simulation Exercises for Health Security Preparedness and Response; and the convening of meetings and roundtables
- Support Centre Leads in organising training activties, including the tabletop simulation exercise and convening of meetings and roundtables. The responsibilities include event management, registration, on the ground support, liaising with international participants and logistics arrangements including organising venue, travel and room bookings
- Administrative support for the establishment of the ACHS fellowship program in health security
- On the ground support for public seminars, workshops, courses and training held in person and online

c) Collaboration & Partnership
- Liaise and work closely with local, regional and international partners and collaborators, this includes providing support for policy roundtables and panel discussions and the building a network of experienced experts in health security

d) Provide secretariat support for the centre (Faculty Meetings, International Advisory Panel), this includes arranging of meetings, preparation of slides, notes of meeting, communication and dissemination of information, and collation of reports

e) Work closely with other offices in the school, e.g. finance, HR, IT and GHO and university, e.g. OLA, ODPRT, CPO to take forward all administrative tasks, including discussion, collaboration and problem-solving on complem situations

f) Other duties assigned by the Director or Head, Operations

Qualifications

• Applicants are expected to have at least a Bachelor degree from a recognised institution with at least five years of experience in an administrative position within the academic, research or healthcare sector
• Strong administrative skills and experience in supporting projects such as convening meetings, organise training and workshops, service contracts, financial administration, or equivalent experience
• Experience organising events, in-person and online is a requirement
• Excellent written and oral communciation skills, with the ability to summarise content, prepare slides, reports and content
• A good team player who is self-motivated, well organised and with the ability to work well under pressure and tight deadlines
• Effective at problem-solving, able to take initiative to learn on the job and manage various responsibilities.
• IT systems savy and proficient in Microsoft Office Applications
• Knowledge of NUS processes and systems is an advantage
• Strong interpersonal and negotiation skills, and ability to interact effectively with all levels of associates, including senior leadership

One of the UK’s leading providers of housing, care and community services, Sanctuary Group employs around 13,000 people and manages more than 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.

Trade Supervisor

Hertford/Ely

£41,603
- £43,793 per year
40 hours per week

We have an opportunity for a Trade Supervisor to join our team based in Welwyn Garden City. As Trade Supervisor you will cover different sites across the Hertford, Ely and the surrounding areas and your daily activities will include coordinating the operatives on repairs/installation and organising the team to work on all stock across the region, reacting to and dealing with emergencies as they arise. You will be provided with a company van and will have opportunities to develop your career within Sanctuary.

The role of Trade Supervisor will include:

- Overseeing day to day repairs and voids, ensuring they are carried out to a high standard
- Inspecting works completed to ensure these represent value for money e.g. efficient use of materials
- Maintaining compliance for health and safety, ensuring this is promoted and adhered to
- Handling complaints and breakdowns in service to meet customer expectations
- Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner
- Included in an out of hours rota as supervisor contact a minimum of once every 8 weeks


Skills and experiences:

- To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to NVQ Level 3 in a core trade subject, plus ILM membership (The Institute of Leadership) or currently undertaking the qualification. If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application
- Recent experience of undertaking a similar role, preferably within a building maintenance or facilities management environment
- Working knowledge of the application of Health and Safety legislation
- Proven experience of working to deadlines and prioritising workloads
- Basic user of Microsoft Office packages, specifically Microsoft Excel, Word and Outlook (or similar)
- This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence


As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.

About us
Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values
- working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- £41,603 per annum (rising to £43,793 per annum after 12 months, subject to satisfactory performance


Closing Date: 9 December 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for us, take a look at our company page on Linkedin

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Proud member of the Disability Confident employer scheme

Reporting to the Account Director, the Account Manager is expected to:

• Be the primary liaison between the Agency and the Client for all ongoing projects, ensuring the briefs are met with quality and timeliness
• Manage operations and implementation of through-the-line campaigns
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production
• Ensure projects follow the overall strategic direction of the brand
• Control the financial health of all projects
• Build enduring relationship with clients and inspire client confidence in the Agency
• Actively pursue digital opportunities and innovative ideas

Required Skills & Preferred Qualifications:

• Min. 3 years of account management experience in a creative agency (preferable), or equivalent experience you deem more compelling
• A passion for digital and marketing communications innovations and creativity
• Excellent client management and presentation skills
• Excellence at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed
• Ability to serve as a liaison between Production, Creative, Strategic and Development agency divisions
• Proficient in Microsoft Excel and Microsoft PowerPoint

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for an IT Service Manager to grow our business.

Responsibilities

• Managing the system monitoring tool to proactively identify and prevent the system issues and trigger the incident management with different team.
• Overseeing day-to-day defect management for critical incidents, providing regular updates, and ensuring timely resolutions.
• Overseeing the entire planned maintenance cycle for customer’s critical services by coordinated approval for maintenance work and notification.
• Align with Outsourcing Management Framework and Implement the outsourcing practices for IT outsourcing.
• Manage the IT Outsourcing Risks of a group of service providers engaged to ensure the outsourcing risk exposure over the key processes are within Risk Policy.
• Conduct site visits to assess the compliance to established processes of outsourced services/activities.
• Assess and mitigate outsourcing risk to an acceptable level and recommend follow-up action or facilitate risk acceptance.
• Conduct validation to ensure issues/risks noted during site visits are rectified or mitigated adequately & timely.
• Collaborate with the relevant stakeholders (Group Risk/Compliance/Legal/Audit/Ops Risk/Subject Matter Experts) to address Outsourcing Risk-related matters.
• Conduct risk-related briefings and/or training to service providers, where appropriate.
• Perform peer review(s) on site visit documentation to ensure quality assurance.
• Establish the process to proactively monitor the service quality.
• Support operational and process improvement initiatives on service providers.

Requirements

• Bachelor’s degree in accountancy, Business or Banking and Finance will be preferred.
• 3+ years of experience in IT Operations and/or IT Outsourcing Governance in the above functions.
• Experience in conducting outsourcing due-diligence and risk assessment for public cloud service providers.
• Familiar with Outsourcing guideline issued by MAS and ABS.
• Good interpersonal and communication skills.
• Possess good control mindset and able to understand a broad range of operational issues.
• Self-starter and ability to multi-task.
• Strong planning, organizational and analytical skills.
• Attention to details and good analytical skills.
• Ability to work independently, with strong planning and organization skills.
• A team player with the ability to drive and complete initiatives independently.

Benefits

1. Competitive Earnings: Up to $3,000+ with basic salary, shift allowance, and monthly commission.
2. Location: Aljunied. Near MRT.
3. Professional Development: Receive comprehensive on-the-job training to enhance your skills.
4. Supportive Team Environment: Join a collaborative and organized team committed to reaching collection targets.
5. Structured Work Hours: Alternate Saturdays off.

Job Description

We are looking for a motivated and friendly Call Centre Agent to join our team. In this role, you’ll handle inbound and outbound calls to manage collections, communicate payment details, and follow up on overdue accounts. Your role will support clients in the banking, telecom, and commercial sectors, helping customers manage payments efficiently while building positive rapport.

Roles & Responsibilities

• Make inbound and outbound collection calls to customers.
• Clearly explain payment breakdowns and follow up on overdue accounts.
• Negotiate repayment arrangements and payment schedules with customers.
• Provide customer support to improve collections efficiency and reduce delinquency.
• Perform additional duties as needed to support team and client objectives.

Requirements

• Minimum 2 years of experience in telemarketing, customer service, or debt collection (call center preferred).
• Entry-level candidates with the right skills are welcome to apply.
• Strong communication skills with proficiency in both English and Mandarin.
• Meticulous, independent, and organized team player with a sense of urgency.
• Positive, friendly attitude with excellent customer service skills.

Additional Information

• Location: Aljunied
• Compensation: Up to $2,050 basic + $50 shift allowance + monthly commission (earning potential over $3,000).
• Working Days/Hours:5.5-day week with alternate Saturdays off
  Monday - Thursday: 9am-7pm or 10am-8pm (rostered)
  Friday: 9am-6pm
  $50 shift allowance provided for two weeks of 10am-8pm shifts

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

We are looking for Service Order and Planning Manager to make an impact!

What will you do?

The Service Order & Planning Manager is responsible to ensure the Service Orders & Contracts are well created and booked according to the Customer’s Purchase Orders ensuring all relevant detailed information are correctly recorded in the IT system. Also responsible for scheduling the execution of Service Operations at the customer site ensuring spare-parts, tools, instructions, workforce, travel optimization, qualified Services Representatives, to allow the service execution team to properly implement the service delivery and the Customer expectations.

As a manager, he/she has to ensure competencies availability and renewal inside his/her team, work capacity, as well as people development.

Activities and areas of responsibility

• Lead Order Management team to ensure on-time order booking into ERP, PO issuance to vendors and spares expedition with Global Supply Chain team.
• Lead Planning team to ensure prompt Work Order scheduling, investigation on Deviation and delivery of spares.
• Collaborate with Service Operation teams to fulfill requirement from customer POs and recognize revenue.
• Work with Project team to ensure synchronized costing and revenue recognition.
• Collaborate with finance to monitor and drive actions to control deferred revenue.
• Liaise with sales team to manage Case Order closure and changes to Service Order requirement.
• Support marketing team on deployment of new offers, sourcing of products and corresponding flow system setups.
• Backup for Order Management and Planning teams
• Develop and maintain required Order Management and Planning competencies to ensure continuity.
• Drive improvement / transformation initiatives related to OM and Planning processes to ensure sustainability and support for business growth.
• Put in place relevant Management System to ensure perfect collaboration, and team collective dynamic.
• Track and implement ambitious People engagement action plan to ensure highest employee satisfaction.
• Ensure competency availability in long term within the team and anticipate competency evolution leveraging tools and processes dedicated to it
• Manage Headcount through dynamic sourcing and attrition plan to ensure appropriate work capability witin the team.
• Participate in the Short Interval Management leading actions under OM and Planners perimeter.

Key Success Factors

• Good interpersonal communication and relationship with others
• Understanding of impact of Services Representative utilization rate and work order management on Profit & Loss
• Proactive communication with Customers to ensure satisfaction.
• Requisite Technical knowledge on Schneider products.
• Capability and ability to escalate issues through the SIM cycles.

What qualifications will make you successful for this role?

• Diploma / University degree in any discipline.
• Managerial experience preferable 5 years or more in Customer Support industry.
• Good understanding on value creation within order booking, contract creation, invoicing, resource scheduling and process governance in overall impact to revenue / profitability of the company.
• Fluent in spoken and written English.
• MS Office (Excel, Word, PowerPoint).
• Proficiency in SAP / Oracle and bFO / bFS would be a plus.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.