Develop compelling, integrated, content to best achieve the aims and objectives in their assigned area(s) contributing to forward planning and gridding processes Deliver communications and engagement activity for assigned area(s), developing an excellent understanding of how they align to the communications objectives for NHSE and the overall strategy and business plan Build effective working relationships with other directorates, regional teams and the national comms team to ensure a one-team coherent approach Provide communications and engagement advice across, for example, written, social media, events, media and marketing disciplines and support to directorate staff to support their work. Produce a broad range of written communications to the highest standard; using expertise and experience to identify the right channels and styles for specific audiences Spot communications opportunities and risks and work with national communications team to manage as appropriate Develop communications and engagement plans for specific projects and manage their effective implementation, ensuring the needs of your defined audiences are met Works on own initiative yet recognises when an issue warrants escalation Provide support to directorate teams on all aspects of their stakeholder engagement. Contribute and participate in the development of professional capability and expertise Where required, manage and lead direct reports Develop credibility as a communications adviser, providing advice and support whilst building strong relationships within their assigned area(s) Ensures involvement and consultation where necessary and takes action when required Ensure adherence to NHSE approval processes and gain sign-off at the appropriate level Deputise for line manager Develop close working relationships with policy and delivery teams Ensure value for money and compliance with communications spend control processes Identify potential issues that could impact NHSE Contribute to business planning and budgeting for their assigned area(s) Contribute to the teams administration, planning, evaluation and reporting processes When required, provide guidance and support to commissioners working in areas affected by service reviews around their legal duties to engage and consult. Ensure each service review complies with statutory guidance, NHS Englands legal responsibilities and processes around managing consultations. When required, advise on, design and deliver national consultation activity across a range of services in directorate portfolios The post holder will support the Head of Department and their team to ensure that their work stream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery: Manage the teams business support function, including developing and managing the teams business plan, progress and reporting risk and issue management. Liaise with appropriate functions within the regions, organisation and the Sector. Manage all corporate business returns, including planning and workforce returns. Develop and implement a content management system to ensure information is properly managed and best practice is shared across the team, Directorate and the wider NHS organisation. Take a lead in the coordination of training & development and recruitment activity across the team. Oversight and management of all aspects of the team/ project budgets The postholder requires the ability to work to the requirements of the job and workload with an unpredictable work pattern that may include a fast, professional response out of hours such as overnight or at weekends to meet the demands of both the organisation and others to meet deadlines (outside of on-call arrangements).

Develop compelling, integrated, content to best achieve the aims and objectives in their assigned area(s) contributing to forward planning and gridding processes Deliver communications and engagement activity for assigned area(s), developing an excellent understanding of how they align to the communications objectives for NHSE and the overall strategy and business plan Build effective working relationships with other directorates, regional teams and the national comms team to ensure a one-team coherent approach Provide communications and engagement advice across, for example, written, social media, events, media and marketing disciplines and support to directorate staff to support their work. Produce a broad range of written communications to the highest standard; using expertise and experience to identify the right channels and styles for specific audiences Spot communications opportunities and risks and work with national communications team to manage as appropriate Develop communications and engagement plans for specific projects and manage their effective implementation, ensuring the needs of your defined audiences are met Works on own initiative yet recognises when an issue warrants escalation Provide support to directorate teams on all aspects of their stakeholder engagement. Contribute and participate in the development of professional capability and expertise Where required, manage and lead direct reports Develop credibility as a communications adviser, providing advice and support whilst building strong relationships within their assigned area(s) Ensures involvement and consultation where necessary and takes action when required Ensure adherence to NHSE approval processes and gain sign-off at the appropriate level Deputise for line manager Develop close working relationships with policy and delivery teams Ensure value for money and compliance with communications spend control processes Identify potential issues that could impact NHSE Contribute to business planning and budgeting for their assigned area(s) Contribute to the teams administration, planning, evaluation and reporting processes When required, provide guidance and support to commissioners working in areas affected by service reviews around their legal duties to engage and consult. Ensure each service review complies with statutory guidance, NHS Englands legal responsibilities and processes around managing consultations. When required, advise on, design and deliver national consultation activity across a range of services in directorate portfolios The post holder will support the Head of Department and their team to ensure that their work stream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery: Manage the teams business support function, including developing and managing the teams business plan, progress and reporting risk and issue management. Liaise with appropriate functions within the regions, organisation and the Sector. Manage all corporate business returns, including planning and workforce returns. Develop and implement a content management system to ensure information is properly managed and best practice is shared across the team, Directorate and the wider NHS organisation. Take a lead in the coordination of training & development and recruitment activity across the team. Oversight and management of all aspects of the team/ project budgets The postholder requires the ability to work to the requirements of the job and workload with an unpredictable work pattern that may include a fast, professional response out of hours such as overnight or at weekends to meet the demands of both the organisation and others to meet deadlines (outside of on-call arrangements).

Leading the development of compelling, integrated, content to best achieve the aims and objectives in their assigned area(s) contributing to forward planning and gridding processes Leading the delivery of communications and engagement objectives for assigned area(s), aligning them to the communications objectives for NHSE and the overall strategy and business plan of NHSE, Lead strategic collaboration and coordination with national, regional and other directorate communications functions in delivering against the directorate, national communications and organisational strategic objectives. Lead and manage their comms and engagement team and evaluate performance Please see the attached Job Description for further details on the role, responsibilities and person specification. Please note this job vacancy is based in either Wellington Place, Leeds LS1 4AP, Wellington House, London SE1 8UG.

Expert communicator. Values-led. Engagement whizz. Business brain. Team player. Priority juggler. Relationship cultivator. Storyteller. Long term strategist. Short term magician.

We’re looking for two exceptional professionals.

Working in the Transformation Directorate (TD) communications and engagement team you’ll provide strategic leadership to a key priority area – for example, Citizen Products, Data for Research and Development or Digital Infrastructure.

You’ll work directly with your assigned area’s senior management team, developing and driving the communications and engagement strategy across a myriad of fascinating, challenging and complex national programmes, linking them together through coherent, insight-led narratives.

Our team provide expertise to TD (a directorate of over 4000 people) ensuring communications is at the heart of planning and decision-making, alongside delivering corporate comms and events.

As a senior comms pro you know how to quickly establish yourself as a trusted advisor. You’re a gifted negotiator, a confidant and ally; able to manage expectations, guide delivery and balance ever-shifting priorities. You’re politically savvy, know when to challenge and when to concede and you skilfully create the right culture for talent to flourish.

If you believe in improving lives through digital, data, innovation and technology and match what we need, then we’d love to hear from you.

The post holder will be expected to support the business needs of the Transformation Directorate. You can be reassigned to different directorates as the business priorities for NHS England change and develop.

The post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across their assigned directorate role. They will lead high quality, insight-led communications and engagement for their assigned area(s) that is measurable, impactful and helps policy, products and services to succeed. The role will set communications and engagement direction and strategy for their assigned area(s), advising senior leaders.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.
• Leading the development of compelling, integrated, content to best achieve the aims and objectives in their assigned area(s) contributing to forward planning and gridding processes
• Leading the delivery of communications and engagement objectives for assigned area(s), aligning them to the communications objectives for NHSE and the overall strategy and business plan of NHSE,
• Lead strategic collaboration and coordination with national, regional and other directorate communications functions in delivering against the directorate, national communications and organisational strategic objectives.
• Lead and manage their comms and engagement team and evaluate performance

Please see the attached Job Description for further details on the role, responsibilities and person specification.

Please note this job vacancy is based in either Wellington Place, Leeds LS1 4AP, Wellington House, London SE1 8UG.


This advert closes on Monday 4 Nov 2024

Ready to dive into the dynamic realm of PPC ads with the flair of a true digital conjurer? Look no further – The Opportunity Hub UK is your launchpad to this exciting role as a PPC Media Buyer extraordinaire. We're here to guide you to an incredible opportunity where your PPC prowess and penchant for all things digital will shine brighter than a disco ball at a tech-themed dance party!

What's in the Cards for You: Buckle up, because we're about to whisk you into a world of marketing marvels. You're not just a PPC Media Buyer; you're a conversion craftsman, a lead generation guru, and a mobile app magician for eCommerce, tech, and B2B champs. Picture yourself crafting strategies, optimizing campaigns, and scaling ad endeavours that drive results – purchases, ROI, CPA, ROAS, and CPI. Your journey involves transforming modest £100-a-day accounts into majestic £1000-a-day powerhouses that leave performance in the dust.

Here's What You'll Be Navigating:

- Steering the ship of strategy, setup, optimization, and amplification of ad campaigns for real-world businesses
- Juggling tests of copy, objectives, audiences, and creativity like a pro circus performer
- Applying an array of tactics to propel conversions, ROI, and ROAS to dazzling heights across Google Ads, and if you've got Apple Search under your belt, you're a unicorn in our eyes!
- Wearing multiple project hats with finesse, adapting skills to make various project types shine
- Skillfully wielding pixels and pixel events, shaping audiences, and potentially using tools to master the ad workflow
- Embracing the symphony of digital marketing across platforms, from social to email, and beyond
- Recognizing that the journey doesn't end with the click – you're a conversion rate optimization maven, an email strategy enthusiast, and a growth hacking aficionado

Here's the Skills Potpourri You'll Need:

- A passion for digital marketing that burns brighter than a pixelated supernova
- A keen eye for handling the nitty-gritty, complemented by a strategic mindset that can orchestrate ads for optimal performance
- Technical prowess to deploy pixels, orchestrate pixel events, and sculpt audiences
- A proven track record of turning ad campaigns into success stories, not just through setup but with a profound understanding of strategies and tactics

Why Opt for the PPC Quest: Besides becoming the PPC mastermind, this adventure showers you with magical rewards:

- Join a squadron of marketing and creative aficionados with over 50 years of combined industry wizardry
- Embrace a culture of performance and trust, where your work speaks louder than corporate jargon
- Revel in a work-life balance that's as harmonious as a symphony

Why this Sector is a Gem: The world of PPC opens doors to innovation, strategy, and the thrill of seeing your digital sorcery translate into tangible results. It's a backstage pass to shaping consumer behaviour and leaving your mark on the digital landscape.

So, if you've got a knack for converting clicks into conversions, and you're ready to dive into a marketing adventure like no other, your journey starts here. Join us and become the PPC Media Buyer that every campaign dreams of having!

Social Media / Admin Assistant (Part-Time) - Elephant and Castle, Central London

Are you a savvy social media enthusiast with a knack for administration? This part-time role as a Social Media / Admin Assistant could be your perfect fit.

Company Overview:
Located in the heart of Central London, this independent estate agency is renowned for its friendly and conscientious approach. They understand that they are handling their clients' homes and life savings, which is why their dedication to property needs is paramount. Specialising in all aspects of property sales and lettings, they are committed to delivering best-in-class service with a professional touch. Their expertise spans across London, offering tailored property management solutions to landlords and investors who trust them with their valuable assets.

Job Overview:
As a Social Media / Admin Assistant, you will support the agency's online presence and administrative functions. This role combines creative social media management with essential office tasks. It’s an excellent opportunity for someone who is organised, creative, and eager to contribute to the company's digital and operational efficiency. This part-time position offers flexibility and the chance to work in a vibrant and dynamic environment.

Here's what you'll be doing:

- Managing and updating the company's social media profiles
- Creating engaging content and posts to promote properties and services
- Monitoring social media channels and responding to inquiries
- Assisting with general administrative tasks such as filing, data entry, and answering calls
- Supporting the team with marketing initiatives and property listings
- Maintaining accurate records and databases
- Coordinating with other team members to ensure smooth office operations

Here are the skills you'll need:

- Proficiency in social media platforms (Facebook, Instagram, Twitter, LinkedIn)
- Strong communication and writing skills
- Good organisational and time management abilities
- Creativity and an eye for detail
- Basic knowledge of MS Office and office equipment
- Ability to work independently and as part of a team
- Previous experience in a similar role is advantageous but not essential

Work permissions:
You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Here are the benefits of this job:

- Competitive part-time salary
- Flexible working hours
- Opportunity to work in the vibrant Elephant and Castle area
- Professional development and training opportunities
- Friendly and supportive team environment
- The chance to contribute to a respected and growing estate agency

Pursuing a career as a Social Media / Admin Assistant offers a blend of creative and administrative experience in the dynamic property sector. This role is perfect for those who are passionate about social media and enjoy supporting a team to achieve operational excellence. It provides a unique opportunity to develop a diverse skill set in a rewarding and flexible part-time position.

Join PPHE Hotel Group as an Internal Communications Manager where you'll play a key role in shaping our newly created Employee Experience function. This exciting new role reports to the Head of Employee Experience and is focused on developing and delivering impactful internal communications strategies that engage and inform our diverse global workforce.

You'll drive employee engagement, enhance company culture, and ensure alignment with our brand values and purpose. If you have a passion for storytelling, digital communications, and creating meaningful connections, this is the perfect opportunity to make a difference in a rapidly growing hospitality company.

The role will require regular travel to PPHE locations across the United Kingdom, Netherlands and Italy.

Your Benefits:

• Discounted rates for PPHE and Radisson Hotel Group hotels, with family and friends discounts too
• 50% discount at our award-winning restaurants and bars for you and three friends
• 30 days paid holiday per year including bank holidays, increasing with years of service
• Two free meals every day, prepared by our in-house chefs
• 1-day remote working per week
• Access to 40% of your pay before payday through Wagestream
• Vitality at Work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• 24/7 Employee Assistance Programme
• Benefit Hub - Discounted prices at hundreds of major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work attire
• Annual celebrations and events
• Company pension plan
• Access to award-winning training and development opportunities

As Internal Communications Manager you will:

• Support with communicating employee engagement and development initiatives.
• Design and implement comprehensive communication strategies and create action plans
• Write and edit engaging content for various communication mediums ensuring that tone and messaging are appropriate for the target audience.
• Coordinate communication campaigns and initiatives, working with different departments to ensure the roll out supports business objectives.
• Manage and update internal communication channels and platforms by overseeing the use of communication platforms such as the intranet and collaboration tools.
• Ensure that all internal communications are aligned to PPHE's strategic agenda, blueprints and values, promoting a consistent corporate identity through all internal messaging.
• Organise and support internal events, meetings and presentations such as town halls and engagement events.
• Monitor and analyse the effectiveness of internal communication efforts, and continuously improve communications practices based on data and team member feedback.
• Provide communication support during organisational changes and crises by developing and executing communication plans for periods of change.
• Work closely with the Employer Brand Manager in ensuring printed media is delivered consistently with the company brand guidelines, cost effective, and sustainable.

As the Internal Communications Manager you'll be:

• Able to develop and execute comprehensive communication strategies.
• Proficient in writing clear, engaging, and persuasive content for various internal platforms.
• Experienced in communicating with deskless workers, multiple languages, across EMEA.
• Skilled in interacting with and influencing senior stakeholders effectively.
• Capable of assessing communication effectiveness and adapt strategies based on feedback and metrics.
• Experienced in managing multiple communication projects and deadlines simultaneously.
• Familiar with communication tools and platforms and understanding of the importance of multi-media

If you're ready to make a lasting impact and elevate the employee experience at PPHE Hotel Group, we want to hear from you!

As a Senior Media Relations Manager at NHS England, you will play a pivotal role as a member of the senior team in one of the country’s busiest media offices.

With the NHS under record levels of demand while continuing to manage the fallout of covid, excellent communications will play a vital role in building the trust of patients in the health service.

Managing a policy desk area, you will be expected to find and deliver proactive media stories on innovations and policies that will benefit patients, as well showing how the NHS is delivering frontline services amid continued pressure.

You will respond to emerging stories and issues, ensuring NHS staff and their work are fairly represented and the information patients get through the media is accurate.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

You will be expected to liaise effectively and build trusting relationships with journalists, stakeholders and government departments, as well as senior internal stakeholders at board level.
You will play an important role as part of the senior team, including in proactive planning, line-management responsibilities and stepping in to support or cover for the Head and Deputy Heads of the team.

You will need to demonstrate the ability to work closely with colleagues in other parts of the Strategy directorate, in the wider organisation and with local services, to ensure we deliver clear and consistent messaging and are seen and understood across different audiences.

The most essential requirements for this role are impeccable news judgement, strong writing skills, an excellent understanding of the media landscape and experience of dealing with national media.

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.


This advert closes on Thursday 31 Oct 2024

Social Media / Admin Assistant (Part-Time) - Elephant and Castle, Central London

Are you a savvy social media enthusiast with a knack for administration? This part-time role as a Social Media / Admin Assistant could be your perfect fit.

Company Overview:
Located in the heart of Central London, this independent estate agency is renowned for its friendly and conscientious approach. They understand that they are handling their clients' homes and life savings, which is why their dedication to property needs is paramount. Specialising in all aspects of property sales and lettings, they are committed to delivering best-in-class service with a professional touch. Their expertise spans across London, offering tailored property management solutions to landlords and investors who trust them with their valuable assets.

Job Overview:
As a Social Media / Admin Assistant, you will support the agency's online presence and administrative functions. This role combines creative social media management with essential office tasks. It’s an excellent opportunity for someone who is organised, creative, and eager to contribute to the company's digital and operational efficiency. This part-time position offers flexibility and the chance to work in a vibrant and dynamic environment.

Here's what you'll be doing:

- Managing and updating the company's social media profiles
- Creating engaging content and posts to promote properties and services
- Monitoring social media channels and responding to inquiries
- Assisting with general administrative tasks such as filing, data entry, and answering calls
- Supporting the team with marketing initiatives and property listings
- Maintaining accurate records and databases
- Coordinating with other team members to ensure smooth office operations

Here are the skills you'll need:

- Proficiency in social media platforms (Facebook, Instagram, Twitter, LinkedIn)
- Strong communication and writing skills
- Good organisational and time management abilities
- Creativity and an eye for detail
- Basic knowledge of MS Office and office equipment
- Ability to work independently and as part of a team
- Previous experience in a similar role is advantageous but not essential

Work permissions:
You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Here are the benefits of this job:

- Competitive part-time salary
- Flexible working hours
- Opportunity to work in the vibrant Elephant and Castle area
- Professional development and training opportunities
- Friendly and supportive team environment
- The chance to contribute to a respected and growing estate agency

Pursuing a career as a Social Media / Admin Assistant offers a blend of creative and administrative experience in the dynamic property sector. This role is perfect for those who are passionate about social media and enjoy supporting a team to achieve operational excellence. It provides a unique opportunity to develop a diverse skill set in a rewarding and flexible part-time position.

''

Social Media / Admin Assistant (Part-Time) - Elephant and Castle, Central London

Are you a savvy social media enthusiast with a knack for administration? This part-time role as a Social Media / Admin Assistant could be your perfect fit.

Company Overview:
Located in the heart of Central London, this independent estate agency is renowned for its friendly and conscientious approach. They understand that they are handling their clients' homes and life savings, which is why their dedication to property needs is paramount. Specialising in all aspects of property sales and lettings, they are committed to delivering best-in-class service with a professional touch. Their expertise spans across London, offering tailored property management solutions to landlords and investors who trust them with their valuable assets.

Job Overview:
As a Social Media / Admin Assistant, you will support the agency's online presence and administrative functions. This role combines creative social media management with essential office tasks. It’s an excellent opportunity for someone who is organised, creative, and eager to contribute to the company's digital and operational efficiency. This part-time position offers flexibility and the chance to work in a vibrant and dynamic environment.

Here's what you'll be doing:

- Managing and updating the company's social media profiles
- Creating engaging content and posts to promote properties and services
- Monitoring social media channels and responding to inquiries
- Assisting with general administrative tasks such as filing, data entry, and answering calls
- Supporting the team with marketing initiatives and property listings
- Maintaining accurate records and databases
- Coordinating with other team members to ensure smooth office operations

Here are the skills you'll need:

- Proficiency in social media platforms (Facebook, Instagram, Twitter, LinkedIn)
- Strong communication and writing skills
- Good organisational and time management abilities
- Creativity and an eye for detail
- Basic knowledge of MS Office and office equipment
- Ability to work independently and as part of a team
- Previous experience in a similar role is advantageous but not essential

Work permissions:
You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Here are the benefits of this job:

- Competitive part-time salary
- Flexible working hours
- Opportunity to work in the vibrant Elephant and Castle area
- Professional development and training opportunities
- Friendly and supportive team environment
- The chance to contribute to a respected and growing estate agency

Pursuing a career as a Social Media / Admin Assistant offers a blend of creative and administrative experience in the dynamic property sector. This role is perfect for those who are passionate about social media and enjoy supporting a team to achieve operational excellence. It provides a unique opportunity to develop a diverse skill set in a rewarding and flexible part-time position.

''

Please see the attached Job Description for further details on the role, responsibilities and person specification.

NHS England London Region is looking for a Senior Communications and Engagement Officer to support and enhance the London Region’s communications output.

This is an opportunity to work across NHS England London Region’s communications channels and deliver effective communications in line with the NHS England London Region communications strategies.



The successful candidate will be able to demonstrate that they can provide written briefings for journalists and political stakeholders, which include drafting press releases, reactive media statements, internal briefings and reports to the highest standard. The postholder will help to build a reputation for the regional communications and engagement team as high performing, responsive and able to deliver.

In the role the post-holder would develop strong networks with key internal and external stakeholders and partners to ensure alignment and co-ordination of work and to maximise impact, while supporting the team across a range of campaigns and communications projects.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

Please see the attached Job Description for further details on the role, responsibilities and person specification.


This advert closes on Wednesday 9 Oct 2024

Change Management and Communications Analyst

Reference Number - 79362

This Change Management and Communications Analyst will report to the Project Delivery Lead and will work within the Strategy & Regulation directorate based in our London office. You will be a permanent employee.

You will attract a salary of £44,000.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

Close Date: 26/09/2024

We also provide the following additional benefits

• 25 Days Annual Leave plus bank holidays

• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)

• Tenancy Loan Deposit scheme

• Tax efficient benefits: cycle to work scheme

• Season ticket loan

• Occupational Health support

• Switched On - scheme providing discount on hundreds of retailers products.

• Discounted access to sports and social clubs

• Employee Assistance Programme.

JOB PURPOSE

You will help ensure that our business wide process and system refresh projects are successful by increasing employee adoption and usage. You will focus on the people side of change, which involves supporting people to adopt the business processes changes, new applications and technology.

With a background in Change Management, you will work with the Project Delivery Lead to deliver the Change Management strategy, collaborate with important partners/champion networks and develop support materials. You will also use your experience developing communications to create comms content which will reach all areas of the business.

PRINCIPLE ACCOUNTABILITIES

• Coordinate specific change management projects, as defined in the Change Management Plan

• Update the Change Management and Comms Plan with the important partners

• Prepare engagement materials

• Support communication efforts by developing important communications.

• Assess the change impacts by conducting impact analyses, assessing change readiness, and identifying important partners

• Support training efforts by documenting requirements, supporting the delivery of training programmes.

NATURE & SCOPE

MAIN WORKING RELATIONSHIPS

• All team members within Business Improvement team

• Business Managers

• IS Enterprise Systems team

• IT Support team

• Project Evolve Project Team

• Project team members

SKILLS, QUALIFICATIONS & EXPERIENCE

• Experience with change management processes

• Change Management certified (e.g. Prosci or APMG)

• Create a variety of communications, including:

• E-mail comms

• Presentations

• Videos

• Social media

• Create messages to communicate with a variety of audiences

• Maintain productive working relationships with a variety of partners, across multiple levels

• Root cause analysis skills

• Team player

• Project management skills to manage change projects

• Experience with large organisational changes

• Experience in utilities

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

If in doubt ask!

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Key delivery and result areas for the role include: o Using your expertise to ensure staff are well informed about developments within the organisation, including in times of major incident or pressure which could be distressing or emotional in nature. o Leading a portfolio of internal communications projects, taking ownership for setting the communication strategy, and creating engaging content for a range of channels from intranet articles/features, developing/deploying bulletins, leadership team presentations, event management and developing Trust wide plasma screen information. o Using your comms instinct, excellent judgement and proactivity to identify what makes a good story for internal channels, updating the external team if it could be considered for media activity. o Advising and supporting staff across the Trust at all levels on the day-to-day delivery of internal communications activities and initiatives, including members of the executive leadership team and chief executive. o Receiving complex, sensitive information and influencing, persuading and advising staff on appropriate internal communications handling techniques, where persuasive, motivational and developed negotiating skills are required and briefing of external contacts may be necessary. o Maintaining and managing intranet content as required by the different departments across the Trust, including being part of the rota to deal with our inbox and monitoring our internal digital channel and other two way engagement channels, ensuring questions, emerging issues or inappropriate content is responded to. Responsibility for producing our weekly bulletin is also part of this rota. o Using your strong writing and organisational skills to script and produce our live weekly livestream to staff, including liaising and briefing the internal guests and presenter. Please see the Job Description for further details.

NHS England's Public Accountability, Communications and Engagement function sits within the Strategy Directorate. It is one of the busiest communications teams in the country, operating within a fast-moving environment and managing a wide range of high-profile issues affecting the NHS each day, with those issues commanding significant public attention and scrutiny. Activities delivered by the team include: answering Freedom of Information (FoI) requests and parliamentary questions; managing communications for major incidents such as COVID-19 and industrial action; delivering public facing campaigns including recruiting future NHS staff and supporting appropriate access to health services; marketing NHS products such as the NHS App and other digital services and supporting take up and usage of NHS education and training services; planning and co-ordinating events and visits; internal communications and engagement, working with our HR team; managing strategic relationships with a wide range of external stakeholders including Royal Colleges and health and care sector representative organisations; handling incoming media queries and proactively pitching and communicating stories that deepen public understanding of the NHS and its activities through all media channels. The team works on a business partner model, combining national communications teams and embedded regional and Directorate communications teams into a single function. The role(s) will be accountable to the Chief Strategy Officer who has Executive Group responsibility for communications, policy, strategy, health inequalities and greener NHS but will work closely with other NHS England senior leaders including the Chief Executive and Chair. Please see job description for additional information. Key relationships They will interact frequently with, and provide strategic counsel to, senior NHS England leaders, including the chief executive, chair and other board members, as well as represent the organisation with the most senior stakeholders in government, the wider NHS and elsewhere. The Director will have line management responsibility for the following national teams: Corporate Affairs; Public Accountability and External affairs; Campaigns and Social Media; Strategic Communications; NHS Operational Communications. They will also line manage the Director of Regional and Directorate Engagement who will, in turn, line manage communications colleagues providing embedded support to regional and directorate teams. In order to maintain the relationship required to be successful in this position, the postholder will need to be frequently present in NHS England's headquarters in London (Waterloo). See also the attached job description for additional information. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application. If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!