Total 4 information technology job vacancies in minneapolis minnesota

If selected for this position, you will be responsible for independently providing planning, designing, executing, and supervising Information Technology (IT) programs, projects, and work involving a variety of IT specialist areas which support the information management needs of the District of Minnesota. The IT environment includes personal computers, routers, switches, bridges, a wide area network and local area network, operating systems, and case management systems. Typical work assignments may include, but are not limited to:

• Directly supervising subordinate staff. Planning work to be accomplished by subordinates, setting goals and priorities, and preparing schedules for completion of work. Providing technical advice and assistance to resolve problems referred by staff
• Providing leadership, developing, evaluating, and improving IT support to promote overall district effectiveness and efficiencyManaging/distributing workload, participating in the hiring process, resolving grievances and complaints, developing performance plans, and counseling employees regarding their progress.
• Providing customer support services including installation, configuration, troubleshooting, customer assistance, and training.
• Performing advanced and complex informational systems design, development, test, and implementation of new applications to meet the needs of the United States Attorney.
• Monitoring network capacity and performance.
• Performing network diagnostics and resolves network problems.
• Performing tasks associated with the day-to-day operation.

Responsibilities will increase, and assignments will become more complex as your training and experience progress.

Starting at $112,553 Per Year (GS 13)

• Translate organizational goals into work assignments for IT team and personnel.
• Coordinate regional short and long-range planning and utilization of IT customer support functions, resources, coordination of systems and applications procedures and integration.
• Manage technical and non-technical aspects of the region service center relations and activities to customer support operations, network, LAN/WAN connection and applications in geographically dispersed locations, workstation service support, Help Desk field support, oversight of field operations, and on-site management.
• Exercise significant program responsibilities in working with management, other work team leads, and the IT executives and management DUS and ACIO, contractors, vendors, and other Federal entities.
• Maintain the operational management of the service center environment to include configuration and problem resolution, software distribution, call logging and tracking, workstation configurations, asset management, software discovery, and configuration management.

Starting at $103,409 Per Year (GS 13)

Major duties include but are not limited to:

• Use a variety of communication techniques including print, broadcast, and electronic media to convey the VA mission and its role in the community to various stakeholders.
• Design and produce computer-designed print, electronic visual information material, video, and photographic media for targeted audiences.
• Select the appropriate format or medium for execution, layout, and finished product.
• Coordinate, analyze, and report all visual media production data to the Public Affairs Officer.
• Prepare the arrangement or layout for graphic design projects by acquiring enough information about the subject to present it accurately as well as aesthetically.
• Develop and design visual products for high level briefings of officials within and outside the organization.
• Develop original illustrations that present ideas or images and evoke responses from viewers.
• Provide technical assistance and advice on design issues to clients, managers, and other employees.
• Produce and edit programs related to the mission of the healthcare system.
• Ensure Internet and Intranet websites comply with all VA web policies.
• Answer and respond to personal and telephone inquiries relating to administrative issues.
• Performs other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday, 8:00am - 4:30pm
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Visual Information Specialist/PD608540 and PD608110
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Starting at $65,269 Per Year (GS 9-11)

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.

The Operational Technology (OT) Support Supervisor primary purpose is to provide strategic leadership in ensuring the stability, security, and optimal performance of the operational technology systems. This role involves overseeing a team of support analysts, setting technical standards, and collaborating with cross-functional teams to enhance the reliability and efficiency of industrial control systems and associated technologies. The IT Operational Technology Support Supervisor will optimize workflows, implement best practices, and foster a customer-centric culture through direct leadership of the IT Operational Technology team.
 

Responsibilities

• Lead and mentor a team of OT Support Analysts, fostering a culture of collaboration, accountability, and continuous improvement.

• Provide technical guidance and oversight in troubleshooting complex issues, implementing software updates, and maintaining OT systems.

• Develop and execute strategic plans for operational technology support, aligning with organizational goals and industry best practices.

• Oversee and coordinate incident response efforts for OT systems, ensuring swift and effective resolution to minimize operational disruptions.

• Lead efforts to enhance the cyber security posture of OT systems, including risk assessments, vulnerability management, and compliance with industry standards.

• Collaborate with IT teams, operations, and engineering departments to ensure seamless integration and alignment of IT and OT strategies.

• Engage with vendors for procurement, support, and maintenance of OT hardware and software. Manage relationships with key stakeholders.

• Develop and enforce policies and procedures related to the use, maintenance, and security of operational technology systems.

• Implement training programs for the team and operational staff, ensuring continuous skill development and knowledge transfer.

• Implement monitoring tools and metrics to assess the performance and health of OT systems, identifying areas for improvement.

• Ensure comprehensive documentation of configurations, procedures, and incidents. Provide regular reports to leadership on the status and performance of OT systems.

• Drive initiatives for continuous improvement, recommending and implementing enhancements to increase the reliability and efficiency of OT systems.

Required Qualifications

• Two years of post-secondary education or equivalent work experience

• 5+ years of experience in MIS/Computer since or customer service role

• Strong leadership skills to effectively guide and motivate the OT team, fostering a collaborative and productive environment

• Good communication skills, both verbal and written, to convey technical information to non-technical users and interact effectively with team members, stakeholders, and external vendors.

• Proven ability to analyze complex technical issues, identify root causes, and develop effective solutions. Quick and decisive problem-solving skills to handle critical incidents effectively.

• Customer service skills, ensuring positive user experiences and high levels of satisfaction.

• Familiarity with IT service management frameworks and best practices, such as ITIL, to optimize support processes and ensure compliance with service level agreements.

Desired Qualifications

• Experience in IT manufacturing support

• Relevant certifications in OT support technology or vendor-specific certifications from OT equipment manufacturers

Physical Requirements

• Ability to lift and move up to 50 lbs to install OT hardware

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Power to Be
At Graco, the Power to Be means providing the support, resources and freedom to pave your own way. Bring your unique attributes to the table, along with a commitment to being your best self, and you can be a part of a culture that rewards effort, celebrates uniqueness, and gives you the tools you need to succeed and become your best, fullest self along the way. Our culture empowers employees to chart their own career path. Our managers provide support and opportunities while offering freedom for employees to find their own Power to Be. Whether you decide to move up within the same department or expand to another cross-functional group, you will gain the well-rounded experience to succeed on your own terms.

Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco’s comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.

Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Proven Quality. Leading Technology. Launch your career with Graco!