WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Customer Assistance, Relationship and Education


The following are the duties of this position at the full working level.

• Leading the implementation of security programs designed to anticipate, assess, and minimize system vulnerabilities, coordinating the implementation of security programs across platforms (Tier I, II and III) and establishing vulnerability reporting criteria.

• Reviewing proposed new systems, networks, and software designs for potential security risks, recommending mitigation or countermeasures, and resolving integration issues related to the implementation of new systems within the existing infrastructure.

• Assessing new systems design methodologies to improve software quality, accurately representing customer requirements, effectively measuring software development risk, presenting recommendations for adoption of new methodologies to senior management officials, and leading implementation.

• Investigating, evaluating and selecting tools and methods for improving productivity and software quality throughout the life cycle, assessing the feasibility of adopting new software design technologies within the current systems environment, and developing best practices guides for use by other applications software specialists.

• Providing authoritative advice to other specialists in areas such as disaster recovery, capacity planning, applications development, hardware strategy, and operating systems security, and developing and implementing agency guidelines.

As a Supervisory Information Technology Specialist at the NH-2210-4 some of your typical work assignments may include:

• Exercise supervisory personnel management responsibilities.
• Advise and provide counsel to employees regarding policies, procedures, and directives of management.
• Plan, organize, and direct the activities of the Joint Transportation Management System (JTMS) Joint Program Division's Architecture and Integration Branch, ensuring that all architecture and integration-related program activities comply with legal and regulatory requirements and meets customer needs.
• Develop goals and objectives that integrate organization and technical architecture/integration objectives.
• Define and execute the JTMS Data Strategy detailing all aspects of data management and integration for the JTMS program ensuring alignment with USTRANSCOM and DoD Level data governance.
• Oversee the design and development of JTMS integration plans and helps the Joint Deployment and Distribution Enterprise implement bridging systems where necessary between the legacy systems and JTMS.

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Customer Assistance, Relationship and Education: Correspondence Production Services - Technical Support Section

The following are the duties of this position at the full working level.

• Leading the implementation of security programs designed to anticipate, assess, and minimize system vulnerabilities, coordinating the implementation of security programs across platforms (Tier I, II and III) and establishing vulnerability reporting criteria.

• Reviewing proposed new systems, networks, and software designs for potential security risks, recommending mitigation or countermeasures, and resolving integration issues related to the implementation of new systems within the existing infrastructure.

• Assessing new systems design methodologies to improve software quality, accurately representing customer requirements, effectively measuring software development risk, presenting recommendations for adoption of new methodologies to senior management officials, and leading implementation.

• Investigating, evaluating and selecting tools and methods for improving productivity and software quality throughout the life cycle, assessing the feasibility of adopting new software design technologies within the current systems environment, and developing best practices guides for use by other applications software specialists.

• Providing authoritative advice to other specialists in areas such as disaster recovery, capacity planning, applications development, hardware strategy, and operating systems security, and developing and implementing agency guidelines.

Analyzes medical records for completeness, consistency and compliance with Joint Commission on Accreditation of Healthcare Organizations (JCAHO), Bureau of Prisons (BOP) and medical staff requirements.

Performs the monthly medical record audit in coordination with the medical staff.

Processes requests for medical information from outside hospitals, clinics, and physicians.

Responds to requests from outside sources requesting release of BOP medical information, including court orders, requests by U.S. Attorneys and other institutions.

Codes, using ICD-9-CM, complicated diagnoses and procedures for discharged inmates, ensuring diagnoses and procedures are supported in the medical record and appropriately reported via Sentry.

Establishes medical records for all new admissions to facility; acquires, monitors and accounts for the medical records which accompany those patients transferred in from other BOP institutions.

Performs a full range of administrative duties, including preparing reports, purchase orders, receiving reports, pay vouchers, quarterly and annual reports, medical referrals for treatment to other BOP facilities and pre-certification requests.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

WHAT IS THE CRIMINAL INVESTIGATIONDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Criminal Investigation, Cyber and Forensic Services, Trial Illustration

The following are the duties of this position at the full working level:

• Provides guidance to the customer in regard to the visual display of defined factual data and courtroom evidence in accordance with established rules and guidelines. Provides consultation to customers from various departments within and without the federal court system when ascertaining the general nature of their desired product, anticipating problems, and establishing deadlines. Discusses upcoming court cases with IRS Special Agents, law enforcement personnel from other agencies, and U.S. government attorneys, to determine how best to graphically present evidence to juries. In all cases, the incumbent offers suggestions and influences decisions based on own experience, knowledge, artistic skills, and expertise. Revises materials prior to and during courtroom proceedings to reflect changes to evidence or information as needed and in accordance with permitted rules of evidence and standard techniques and applicable formats both electronically and via other media that may be necessary.
• Meets with executives, special agents, upper management, attorneys and other professionals on design elements and visual graphic that summarize and display the information or evidence which meet the customer's needs and CI's overall mission/goals. Works within these parameters to formulate ideas and to plan, design and produce visual materials that meet all requirements. Presents completed assignments for use in high-level meetings/conferences, international focus, specialized CI area promotional needs, briefings, press conferences and various additional graphic needs such as internal CI special assignments to meet the overall mission of CI. Creates visuals in support of CI agents' special investigations, covert/discreet surveillance etc.Incorporate established style standards that retain the overall CI brand and organization requirements. Demonstrates how published products in print and other media can be used to optimize quality or enhance communications to stakeholders.
• Work with other trained technical personnel in a laboratory setting, if trained to do so, by analyzing evidence related to audio, video, or imaging enhancement.

• Provides a wide range of contracting procedures, methods and contract types, including competitive proposals, sealed bidding, fixed-price, and cost-type contracts.
• Employs negotiation techniques to serve as a contracting focal point with engineers, cost accountants, attorneys, industrial security specialist, contractors and/or cost analysts in the negotiation and settlement action.
• Applies knowledge of IT products, systems and services being acquired, related business practices, and prevailing market conditions to evaluate bid responsiveness, contractor responsibility and performance.
• Utilizes techniques of price/cost analysis, such as learning curve analysis and cost estimating relationship, to evaluate contractor proposal and develop complex noncontractual pricing arrangements and incentives.

• As Team Leader, ensures the organization's strategic plan, mission, vision, values, and goals are integrated in the daily work processes of the team.
• Serves as Senior Contract Specialist and Team Leader with up to unlimited Contracting Officer signatory authority.
• Ensures the adequacy of acquisition planning, competition in contracting, preparation of price/cost analyses for designated actions, and small business utilization.
• Develops and/or review complex contractual pricing arrangements and incentives characterized by multiple incentives requiring sophisticated contracting techniques, sharing arrangements such as cost plus incentive fees or fixed-price incentive fees.
• Responsible for assuring standards are maintained; law, policy, procedures, and regulations are adhered to.
• Performs procurement oversight for complex, high dollar value solicitations and proposed contractual actions within assigned area.

• Prepares Solicitations, delivery/task order, modifications; issues Requests for Quotations (RFQs) and/or Requests for Proposals (RFPs) for IT products and services
• Develops and writes contracts, contract modifications, supplemental agreements, change orders for IT products and services and/or issues delivery/task orders.
• Coordinates with DITCO Scott personnel and others as appropriate on challenges associated with assigned IT products and/or services contract actions.
• Serves as a Contract Specialist in the DITCO Scott Contracting Directorate.
• Maintains contract documentation as required by the Federal Acquisition Regulation (FAR) and reviews documentation such as subcontracting plans required from the contractor.

• Provides a wide range of contracting procedures, methods and contract types, including competitive proposals, sealed bidding, fixed-price, and cost-type contracts
• Employs negotiation techniques to serve as a contracting focal point with engineers, cost accountants, attorneys, industrial security specialist, contractors and/or cost analysts in the negotiation and settlement action.
• Applies knowledge of IT products, systems and services being acquired, related business practices, and prevailing market conditions to evaluate bid responsiveness, contractor responsibility and performance.
• Utilizes techniques of price/cost analysis, such as learning curve analysis and cost estimating relationship, to evaluate contractor proposal and develop complex noncontractual pricing arrangements and incentives.

• Prepares and/or coordinates the preparation, release control and/or distribution of all correspondence, reports, briefings and other documents for routing and signature through the command and DISA Headquarters.
• Maintains various calendars to include, the Command Group, Division Chief’s and conference rooms at the site, with authority to schedule appointments.
• Gathers and consolidates data and assists in studies, analyses, and projects for the purpose of assisting in the development of work methods, techniques, and procedures for the DISA Global Field Command.
• Serves as a timekeeper and maintains time and attendance for the Command.
• Provides assistance and guidance to the command with travel arrangements in the preparation of travel orders and submission of travel vouchers.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

Required Job Qualifications:
*Bachelor degree and 7 years of Technology experience, including experience in Project management, OR 11 years of Technology experience, including experience in Project management.
*Analytical thinking and consultative problem solving / consulting.
*SDLC / Iterative / Agile / Scrum development.
*Knowledge of Application development platforms / languages. 
*Knowledge of Cloud computing / SaaS / PaaS.
*Knowledge of DevOps / continuous deployment / integration process.
*Experience with Project / portfolio management tools - MS Project / CBA / PPM / PMP.
*Business acumen.
*Customer relationship management.
*Experience working in a highly outsourced / offshore environment.
*Oral & written communications.
*Program / project management.
*Vendor / SLA management.
*Ability to influence.
*Proactively addresses problems and escalates appropriately.
*Teamwork and collaboration.

Preferred Job Qualifications: 
*Bachelor or Master Degree in Computer Science, MIS or Information Technology.
*Ability to tie together solutions across systems.
*Adaptability / ability to manage change.
*Experience working in a highly outsourced / offshore environment.
*Ability to tie together solutions across systems.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Ankura is a team of excellence founded on innovation and growth.

Practice Overview

​Information Technology provides all IT enterprise applications, infrastructure, and helpdesk support services across the company in a secure, reliable, and cost effective manner​.  Examples of enterprise applications include Salesforce, Workday, Enterprise Data Warehouse.  IT is also responsible for laptops, email, the IT service desk, network connectivity, fileservers, phones, servers and common applications.  IT's goal is to enable Ankura's consultants to effectively deliver client engagements and innovate while operating the business efficiently with the appropriate cost and service level.

About the Role:

The Workday finance functional lead will be accountable for the assessment, implementation, business partnership, and ongoing production support for Workday’s finance module.  The lead will be responsible for understanding Ankura’s business needs and recommending Workday best practices.  The role will also include architectural oversight, project execution, and 24 x 7 (where applicable) support and triage.

The role will be remote, located in the United States.

Role Responsibilities:

• Manage day-to-day system and operations issues, system troubleshooting, manage severity assignments and set priorities for resolution

• Monitor the system for problems and identify and implement corrective and preventive measures

• Understand the overall finance/accounting setup of Workday, including overall functional usage of Workday

• Perform Workday administrative functions including business process and tenant configuration.  Monitor and troubleshoot integrations and BPs supporting finance processes, determine root cause, and implement solutions

• Understand Workday security including adjusting domains and security groups.   Maintain the roles (for all business functional areas) related to security groups; this includes working with functional areas to assign and change roles depending on job function

• Lead the Workday release preparation, including monitoring Workday Community for new release functionality. Coordinating with impacted business units to make required configuration/ content / reporting / integration changes. Analyze and manage Workday releases, assess impacts including architecting, configuring, prototyping, testing, and deploying updates

Project Responsibilities:

• Leverage business knowledge and expertise to identify and recommend opportunities for process improvements, advise stakeholders on options, risks and any impacts on other processes or systems

• Coordinate with finance and accounting team to understand and document business requirements and use cases, design, and configure Workday. Maintain design workbooks.

• Ensure that recommendations from implementation partner fit Ankura’s standards of minimum customization, maximum scalability.  Additionally ensure that vendor recommendation considers impact to other Ankura setups in Workday.

• Evaluate, communicate, and coordinate the technical impacts of Workday configuration decisions

• Build regression and acceptance test scenarios working closely with business process owners

• Responsible for owning and updating the cutover activities for project go live

• Build scalable and performant data integrations using SOAP, RaaS, WQL APIs offered by Workday.

• Design, configure, and test simple integrations between Workday and external systems using Enterprise Integration Builder (EIB) and other Workday tools.  Support data conversion efforts for acquisitions as needed.

• Report Writer & Owner: Create, maintain, and process standard and custom ad-hoc reports and dashboards, to meet business needs

• Responsible for supporting any changes made by the managed service partner. 

Qualifications

• 5+ years of Workday Finance administration and/or configuration experience required

• Advanced experience of Workday configuration in three or more of the following areas: Financial Accounting, PSA, Accounts Receivable, Accounts Payable, Banking, Procurement

• Knowledge about Workday business objects modules and process flows.

• Experience with finance business processes and security and how to best leverage Workday to automate processes.

• Project experience with gathering requirements, architecting system configuration, leading testing, and implementation.

• Ability to work through complex issues and challenges and present business stakeholders with clear options for solutioning.

What Could Set You Apart:

• Experience in the Workday Adaptive module

• Experience building customizations, e.g., BIRT’s, integrations, using Workday Studio.

• Experience working in the professional services industry.

• Advance report writing capabilities.

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Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.

Ankura is a team of excellence founded on innovation and growth.

Practice Overview:

Ankura is a team of excellence founded on innovation and growth. Technology Services at Ankura provide Technology platforms, solutions and support services globally and across the company in a scalable, performant, and secure manner.  The Technology Services teams play a vital role in the success of the organization by providing design and support of technology solutions for internal and external clients.

Role Overview:

Site Reliability Developers play a pivotal role within the Business Application Engineering organization by helping steer the trajectory of Ankura’s emerging technologies.  The ideal candidate will participate in the development, implementation, and management of those services and solutions.

At Ankura, Site Reliability Developers (SRDs) are entrusted with an extensive array of duties encompassing the hosting of Business Applications across cloud-based and on-premises environments. SRDs are charged with tackling intricate challenges and crafting automation solutions to preclude future issues by creating, scripting, and implementing software enhancements that bolster system availability, scalability, and operational efficiency. They are responsible for conceiving and refining system designs, architectures, standards, and methodologies for expansive hosted infrastructures. SRDs also oversee service capacity planning, anticipate demand, analyze software performance, and optimize systems. Within Ankura, SRDs play a pivotal role in ensuring that technological services are in harmony with the company's strategic objectives by offering advanced technical guidance and spearheading innovation in the hosting of Business Applications.

This role will be remote, based in the United States.

Duties and Responsibilities

Reporting directly to the Senior Director of Business Application Engineering, the Site Reliability Engineer role at Ankura is responsible for planning, coordinating, and design of hosted Business Applications in production environments.  This will include IT-related engineering, infrastructure and client support of technology solutions to help maximize the value of existing software and hardware investments as well as identify and implement new solutions to help support our internal and external clients.

• Participate in the design, architecture and operation of hosted solutions

• Participate in research and prototyping (proof of concept) of cloud services for the purpose of evaluating the use of those services

• Create automation for the rapid deployment of infrastructure and image based solutions

• Define and develop monitoring infrastructure

• Solve complex and difficult problems and build automation to prevent problem recurrence

• Participate in service capacity planning and demand forecasting, software performance analysis and system tuning.

• Participate in Incident Management and Problem Management

• Perform Root Cause analysis

• Maintains a broad knowledge of technology, equipment, and/or systems; participates in professional development activities as appropriate.

• Participate in regular on call work, as part of an on-call team

Required Technical Skillsets:

• Strong Linux, Kubernetes, Python, Azure, Elastic Search, SQL, networking, security and other pertinent technologies.

• Design, deploy, and manage cloud infrastructure solutions using leading cloud platforms such as AWS, Azure, or Google Cloud Platform.

• Develop automation scripts and templates for provisioning, configuration, and orchestration of cloud resources using tools like Terraform, CloudFormation, or ARM templates.

• Comprehensive understanding of scalable applications and state-of-the-art architectures.

• Acquaintance with Agile and DevOps methodologies.

• Expertise in full-stack development, inclusive of both front-end and back-end frameworks.

• Aptitude in cloud orchestration, deployment, infrastructure automation, security and compliance, and container management for platforms like Azure and AWS.

• Working knowledge of AI technologies such as GPT

Required Qualifications & Experience:

• Extensive Engineering Background: The applicant should have a robust background in engineering, with no less than ten years of dedicated work in the field. This extensive tenure should reflect a depth of knowledge and hands-on experience in technical design and the ability to address a wide range of engineering challenges.

• Architectural Design Proficiency: A significant part of the role involves architectural design. Therefore, the candidate must exhibit a proven track record in creating and implementing effective system architectures. This includes the ability to foresee potential system stress points and preemptively design for scalability and resilience.

• Enterprise Project Delivery: The candidate should have a consistent record of delivering projects on time, with a particular focus on large-scale, enterprise-grade implementations. This indicates not only technical ability but also excellent project management and team collaboration skills, ensuring that large and complex projects are brought to completion successfully and efficiently.

• Scalability and Reliability Expertise: Prospective candidates must demonstrate strong skills in architecting applications that can scale effectively to meet growing demand while maintaining high reliability. This includes experience with distributed systems, load balancing, redundancy, and failover strategies.

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Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.

Ankura is a team of excellence founded on innovation and growth.

Practice Overview:

Ankura Technology Services provides all IT infrastructure and support services across the company in a secure, reliable, and cost effective manner.  Examples include laptops, email, the IT service desk, network connectivity, fileservers, phones, servers and common applications. Technology Services goal is to enable Ankura's consultants to effectively deliver client engagements and innovate while operating the business efficiently with the appropriate cost, risk and service level trade-offs. 

Role Overview:

Ankura Technology Services is seeking a Senior Program Manager who will lead and oversee a series of strategic initiatives within our organization. This individual will orchestrate medium to large scale projects under the mentorship of leadership, forging strong alliances across teams, internal divisions, and clientele to drive project success. The ideal candidate will bring a minimum of seven years of relevant experience in project management within technology or software domains, showcasing a history of notable achievements and competencies.

This position is remote, located in the United States.

Responsibilities:

• Lead and manage a portfolio of medium to large scale projects, ensuring timely, within-scope, and on-budget completion.

• Guide project sponsors from concept through to execution, including business case development, funding procurement, and vendor negotiations.

• Occasionally perform business analysis tasks, such as requirement gathering, process mapping, and solution exploration.

• Craft and maintain a detailed project roadmap, actively monitoring and adjusting strategies to align with project goals throughout its lifecycle.

• Exhibit mastery in budget oversight, constructing comprehensive forecasts that encompass all associated costs.

• Design and implement a customized communication strategy to maintain engagement and transparency with all project stakeholders.

• Keep meticulous records of project progress, risks, decisions, and financials.

• Formulate and execute an organizational change management strategy, supporting sponsors in their implementation efforts.

• Manage vendor relations to ensure clear expectations, ongoing communication, and delivery of quality end-products.

• Navigate contract negotiations and approvals in line with legal and financial guidelines.

• Resolve conflicts, mediate resolutions, and escalate critical concerns as necessary.

• Validate deliverable quality and facilitate a smooth transition to operational status.

• Contribute to future project planning, financial forecasting, and resource management.

Key Characteristics:

• A deep-rooted enthusiasm for project management complemented by a servant leadership style and outstanding listening skills.

• Professionalism coupled with a proactive mindset.

• Exceptional organizational skills with a knack for juggling multiple priorities effectively.

• A detail-oriented approach with an ability to grasp and convey the broader vision.

• Leadership qualities that inspire and motivate teams while fostering a collaborative environment.

• Proficiency in facilitation and negotiation, with a talent for building consensus.

• A track record of building robust relationships at all organizational levels.

• Clear and impactful communication skills, capable of engaging with clients and executives.

• An analytical thinker with a solution-focused attitude and a commitment to excellence.

• A collaborative spirit, eager to learn, adapt, and contribute to team success.

Qualifications:

• A Bachelor’s degree, preferably in Information Systems is a plus, or a combination of education and equivalent work experience.

• Solid grasp of project management principles, with PMI CAPM or PMP certification highly regarded.

• At least 7 years of experience managing technical or software-related projects in a cross-functional setting.

• Minimum 2 years of Agile methodology experience.

• Experience in a consulting environment is advantageous.

• Advanced proficiency with Smartsheet, or other project management tools and MS Office tools, especially Word, Excel, PowerPoint, Project and Visio, with demonstrated ability to efficiently produce crisp, professional documents.

Travel Expectations:

• Travel (by air and car) as required (as needed).  Limited travel expected less than 10%.

#LI-Remote

#LI-NT-1

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Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.