Primary Responsibilities

• Supervise and train the team members in accordance with the service standards, ensure suggestive selling techniques are performed by all team members
• Assist in the development of the wine list; demonstrate the ability to pair and suggest wine to guests and assist with decanting wine
• Operate and compute the cash register, record all transactions on a daily basis
• Provide excellent guest engagement while serving food and beverages to the guests

Requirements

• Certificate in Food & Beverage/Hospitality Management or its equivalent
• Min 4 years of experience at the supervisory level in a fine dining environment
• Good interpersonal and communication skills with a cheerful personality
• 5 working days per week with the ability to work on weekends/public holidays and rotating shifts

Primary Responsibilities

• Supervise and train the team members in accordance to the service standards in banquet operations
• Directly communicate and oversee the actual set-up and services by giving clear instructions and supervising the servers, coordinating the timing of event to ensure its success, e.g. Chinese weddings
• Provide excellent guest engagement while serving food and beverage to the guest
• Assist in checking all function rooms are in good and proper working condition

Requirements

• Possesses a certificate in F&B/Hospitality Management
• Minimum 5 years’ experience in F&B Operations, preferably in banquet operations
• Good interpersonal and communication skills with cheerful personality
• Able to perform rotating shifts, including weekends and public holidays

Job Summary:

As a Hospitality Executive – Butler Services, you will oversee the day-to-day operations of the Butler team, ensuring that our guests receive the highest level of personalized service. Your responsibilities will include supervising and mentoring the Butler team, managing guest requests, and ensuring seamless coordination between departments. You will embody Resort World Sentosa commitment to luxury and attention to detail, setting the standard for guest service.

Key Responsibilities:

Team Leadership:

• Supervise and support the Butler team, ensuring high standards of service are consistently met.
• Conduct training sessions and mentor junior butlers to enhance service delivery.
• Lead daily briefings and ensure effective communication within the team.

Personalised Services:

• Assist with check-in and check-out procedures, ensuring a seamless experience for guests.
• Handle guest inquiries, reservations, and room assignments.
• Manage VIP and special guest requests with meticulous attention to detail.
• Assist with guest requests such as unpacking and packing, laundry, and in-room dining services.

Operational Duties:

• Manage cashiering tasks and maintain accurate records of guest transactions.
• Provide guests with information about local attractions, restaurants, and transportation options.
• Arrange transportation, tours, restaurant reservations, and other guest requests.
• Assist with luggage handling and coordinate guest arrivals and departures.
• Coordinate with other departments to ensure seamless service delivery.
• Maintain accurate records of guest preferences and special requests.

Qualifications:

Knowledge and Experience:

• Minimum GCE O Level.
• Diploma or Degree in Hospitality or Business Management from a recognized institution is an advantage.
• Previous supervisory experience in a luxury hotel setting is preferred.
• Flexibility to work various shifts.
• A valid driving license is considered an advantage.
• Proficient in computer and property management systems

Primary Responsibilities

• Assist guests with enquiries and requests
• Perform meet and greet in the lobby and in-room registration
• Manage the Front Desk operation and assist in Housekeeping/F&B operations
• Work and coordinate with other departments to satisfy guest requests/complaints
• Interact with guests; provide warm and memorable guest experience, ensure all guest receive prompt and excellent standard of service
• Seek and devise new initiatives to enhance the overall guest experience

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent
• Min 3 years’ experience in the Hotel industry, preferably in 5-star hotels
• Good technical knowledge of Front Office and Guest Services operations
• Good interpersonal, communication and supervisory skills

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable candidates to join the Public, International & Alumni Relations (PIAR) department as an Executive, Hospitality Relations.

Responsibilities

Primary

Reporting to the Manager or Head of Department, this role will manage the Institute’s Hospitality Relations matters, including:

· Co-manage incoming visits to NIE as part of building brand engagement and experience.

· Co-manage protocol-related matters for official visits and events.

· Work closely with the different departments to facilitate visit requests.

· Co-manage the Institute’s graduation ceremonies in various areas including guest management, production of graduation videos, receptions, etc.

· Co-manage the NIE Visitors Learning Centre.

· Co-manage the coordination and submission of various corporate reports to key internal and external stakeholders.

· Manage the entire process for corporate gifts, including selection, procurement, personalization, inventory management, and timely distribution to colleagues and visitors.

Secondary

Support the Institute and department’s initiatives and projects as required, including:

· Work with the social media team to ensure content is accurate, current and engaging.

· To assist all other NIE departments in branding and marketing strategies as and when required, such as managing print or motion production that supports the branding initiatives of the Institute.

· Assist in University events as and when necessary.

Requirements

· Minimally a polytechnic diploma in Business, Hospitality, Marketing or Communications.

· Good written and oral communication skills and strong networking skills.

· Proven experience in partner/event management, working with diverse teams to achieve objectives.

· Strong attention to details.

· Experience in hospitality or service industry will be an advantage.

· A dynamic team player who can also work independently.

· Adaptable and able to multi-task in a fast-paced environment.

· Strong conceptual and analytical skills.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Executive cook's job description including:

• Menu development: Creating menus that meet quality standards and suit the venue.
• Food preparation: Overseeing food preparation and ordering, and helping the kitchen team prepare food.
• Kitchen operations: Managing all back of house functionality, including inventory, ordering, and budgeting.
• Leadership: Training and managing the cooking staff, and ensuring the kitchen runs smoothly.
• Special menus: Working with the restaurant manager and banquet manager to prepare special menus for events.
• Financial planning: Monitoring menu profitability and food costs, and budgeting for staff and equipment.

Executive chefs should have a range of skills, including:

• Attention to detail.
• Creativity.
• Leadership and management skills.
• Organizational and multitasking abilities.
• Understanding of health and safety regulations.
• Knowledge of flavors, textures, and cooking methods.

You are a working chef who can prepare food quickly and maintain hygienic practices. You should be able to work in a fast-paced environment, and be able to stand for long periods of time.

Job description

Join Into the Woods for a fulfiling career in developing alternative accomodations in Singapore.

Responsibilities includes:

To ensure high standards of cleanliness and tidiness of the property

To maintain accommodation inventory and report maintenance issue

To manage a small team of housekeeping/security staff

To manage guests' reservations and itineraries

Qualifications:

2-3 years front facing experience in the hospitality industry

Basic computing skills for guests' reservation system

Motivation and willingness to work in startup and outdoors environment

Benefits:

Accommodation can be provided on island

Attractive bonuses

Work location:

Lazarus Island

Ferry transportation provided (10min ferry ride from Sentosa)

Job Types: Full-time, Permanent, Fresh graduate

Salary:

$3,500.00 - $4,500.00 per month

Benefits:

• Flexible schedule
• Professional development

Schedule:

• Looking for individuals with hustle mentality
• Weekend availability

Supplemental pay types:

• Attendance bonus
• Performance bonus
• Retention bonus
• Tips

Experience:

• Hospitality: 2 years (Preferred)

License/Certification:

• First aid certification (Preferred)
• Willingness to learn (Preferred)

Shift availability:

• Day Shift (Preferred)

Willingness to travel:

• Outdoors and offshore location
• Looking for individuals who are attracted to the outdoors

Kele

(Company coach is provided. Daily pick-up/ drop-off at Westgate.)

Actively hiring.

Business Development & Marketing Asst Executive (Tourism Retail)

We are looking for candidates from the Tourism industry, with min. 1.5 years experience in the Tourism industry. Candidates from either TA, OTA or Attractions will be preferred.

As Business Development & Marketing Asst Executive (Tourism Retail), your key responsibilities would include (but not limited to):

• To assist manager to develop new business opportunities in Tourism Retail through extensive networking.
• Assist to capture market share and lead the Company to a strong leadership position in the Tourism Retail sector.
• To achieve contact and collaborations with the different stakeholders in the tourism sector eg tour agencies, tour guides, hotels, companies.
• Generate revenue among the contacts in the extensive networking, including through upselling and cross-selling to the different contacts in your networks.
• Planning and arranging contracts for the collaboration partners.
• Work with BD Sales team to plan and execute tactical campaigns to drive attraction and retail tourism sales.
• MUST KNOW how the Tourism industry and OTA, TA work.
• Work with Marketing team on Company’s Above The Line campaigns and Below The Line advertising for brand and attraction marketing, including creative conceptualization, copywriting, brochure print, distribution management, campaign roll-out and performance reporting through close collaboration with Marketing & BD and Ops departments and marketing and media agencies.
• Work with Marketing team to ensure consistency and accuracy in brand identity and brand marketing.
• Work with Marketing team on long term brand and marketing strategies, provide market insight to create a positive perception of the brand, continuously push and maintain the brand’s position as the Leading Singapore brand in food gifting souvenirs.
• Work closely with team and 3rd party vendors and designers on brand marketing, brand narratives, key messages, conceptualization etc.
• Work with team to develop trade marketing strategies and collaterals to maximize brand's presence in the identified overseas market, travel agent partners' platform and across MICE & Trade channels for Tourism.
• Manages and ensures efficient use of Trade Marketing budget to achieve shared B2B goals.
• Leads regional growth of assigned key markets, (eg. Japan, Asia, India) and proactive preparation for inbound marketing execution according to latest border measures.
• Partner with strategic alliances such as airlines, overseas banks, tour agencies, hotels, and content partners to create awareness for brand to secure pre-departure/advance sales in the identified markets.
• Work closely with Offline and Online Travel Agent/Platforms, ecommerce marketplaces and other Travel & Tourism e-commerce players to market and distribute our brand and products
• Formulate and implement sales and marketing campaigns in relation to tourism
• Monitor & track campaigns performance
• Ensure accuracy of online content for all our products
• Provide market intelligence on overall ecommerce and business trend of the region in relation to tourism
• Timely & accurate execution of pricing changes via the channel managers
• Perform online rate audits & resolve disparity disputes amongst partners
• Work closely with inbound agents and assist on their requests and meet set sales targets.
• Work with team to update weekly, monthly sales reports and assist with annual report preparation.
• Work closely with STB & In-market agents for business development
• Assist in bringing sales for special event promotion and able to conduct familiarization tours and site visit at Flagship store.

Requirements

What we are looking for and believe you need as an ideal candidate:

• For managers, minimum 1.5 years experience in the Tourism sector.
• MUST KNOW how the Tourism industry and OTA, TA work.
• Strong team player with initiative and high level of dedication and ability to perform under pressure.
• Able to cope well in a dynamic and challenging work environment as well as with stress and demanding work schedules
• Ability to work independently and completes given tasks with minimum supervision required
• Self-motivated with the ability to identify key marketing and Public Relations strategies and marketing campaigns
• Confident, meticulous, independent, creative individuals with a strong sense of responsibility and proactiveness
• Highly motivated and well organized with a sense of urgency
• Ability to work towards tight deadlines
• Has excellent command of English (written, verbal and interpersonal), and possess excellent communication and negotiation skills
• Strong in Microsoft Office is a must.
• Proficient in Adobe Photoshop & Illustrator
• A Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree.
• Minimum 3 years related or relevant experience for executives

Additional Information

Qualification

Higher/Graduate Diploma, Bachelor's Degree, Professional Degree

Job Specializations

Business development, Sales, Marketing

Working Days/Hours: 5 days week

Mondays to Fridays: 8.30am to 5.30pm

Benefits & Others

Medical, Annual Leave, AWS, Variable bonus, Incentives, Free Parking. Perks and benefits such as Company retreat etc.

Specific Location

Jurong, Jalan Tepong. Near Jurong Fishery Port.

Nearest MRT: Lakeside MRT

(Company coach is provided. Daily pick-up/ drop-off at Westgate.)

We operate on a 5 days work week and offer attractive salary with good benefits package to the right candidate. As an established and still growing market leader, our employees will be at the forefront, leading to growth opportunities. Join us and you will have lots of opportunities to learn, to grow and to offer your ideas and creativity, and to have secure career advancements.

Please apply with detailed resume.

Interested applicants may apply through the following methods:

Send your resume via APPLY NOW button or email to serene@kele.sg

Or, send your resume through our website www.kele.sg or our social media

Primary Responsibilities

• Supervise and train the team members in accordance to the service standards in banquet operations
• Directly communicate and oversee the actual set-up and services by giving clear instructions and supervising the servers, coordinating the timing of event to ensure its success, e.g. Chinese weddings
• Provide excellent guest engagement while serving food and beverage to the guest
• Assist in checking all function rooms are in good and proper working condition

Requirements

• Possesses a certificate in F&B/Hospitality Management
• Minimum 5 years’ experience in F&B Operations, preferably in banquet operations
• Good interpersonal and communication skills with cheerful personality
• Able to perform rotating shifts, including weekends and public holidays

Primary Responsibilities

• Supervise and train the team members in accordance with the service standards, ensure suggestive selling techniques are performed by all team members
• Assist in the development of the wine list; demonstrate the ability to pair and suggest wine to guests and assist with decanting wine
• Operate and compute the cash register, record all transactions on a daily basis
• Provide excellent guest engagement while serving food and beverages to the guests

Requirements

• Certificate in Food & Beverage/Hospitality Management or its equivalent
• Min 2 years of experience at the supervisory level in a fine dining (Spanish) environment
• Good interpersonal and communication skills with a cheerful personality
• 5 working days per week with the ability to work on weekends/public holidays and rotating shifts

Primary Responsibilities

• Assist guests with enquiries and requests
• Perform meet and greet in the lobby and in-room registration
• Manage the Front Desk operation and assist in Housekeeping/F&B operations
• Work and coordinate with other departments to satisfy guest requests/complaints
• Interact with guests; provide warm and memorable guest experience, ensure all guest receive prompt and excellent standard of service
• Seek and devise new initiatives to enhance the overall guest experience

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent
• Min 3 years’ experience in the Hotel industry, preferably in 5-star hotels
• Good technical knowledge of Front Office and Guest Services operations
• Good interpersonal, communication and supervisory skills

Job Summary:

As a Hospitality Executive – Butler Services, you will oversee the day-to-day operations of the Butler team, ensuring that our guests receive the highest level of personalized service. Your responsibilities will include supervising and mentoring the Butler team, managing guest requests, and ensuring seamless coordination between departments. You will embody Resort World Sentosa commitment to luxury and attention to detail, setting the standard for guest service.

Key Responsibilities:

Team Leadership:

• Supervise and support the Butler team, ensuring high standards of service are consistently met.
• Conduct training sessions and mentor junior butlers to enhance service delivery.
• Lead daily briefings and ensure effective communication within the team.

Personalised Services:

• Assist with check-in and check-out procedures, ensuring a seamless experience for guests.
• Handle guest inquiries, reservations, and room assignments.
• Manage VIP and special guest requests with meticulous attention to detail.
• Assist with guest requests such as unpacking and packing, laundry, and in-room dining services.

Operational Duties:

• Manage cashiering tasks and maintain accurate records of guest transactions.
• Provide guests with information about local attractions, restaurants, and transportation options.
• Arrange transportation, tours, restaurant reservations, and other guest requests.
• Assist with luggage handling and coordinate guest arrivals and departures.
• Coordinate with other departments to ensure seamless service delivery.
• Maintain accurate records of guest preferences and special requests.

Qualifications:

Knowledge and Experience:

• Minimum GCE O Level.
• Diploma or Degree in Hospitality or Business Management from a recognized institution is an advantage.
• Previous supervisory experience in a luxury hotel setting is preferred.
• Flexibility to work various shifts.
• A valid driving license is considered an advantage.
• Proficient in computer and property management systems
• Strong communication skills in English; proficiency in other languages or a basic understanding of additional languages is an advantage.

Salary: £40,000 - £43,000 dependent on experience.

We have a fantastic opportunity for a Head of Hospitality to join us at Lakeside Coastal Village.

What will I be doing?

You will be responsible for the smooth running of multiple restaurants, kitchens, and bars. Leading and inspiring a diverse and multi-skilled team of up to 80. Working closely with the the Food and Beverage Managers you will ensure that all areas of the Food and Beverage departments work in harmony, by bringing the team together to drive the business forward from both a teamwork and customer service perspective. Dining is a very important part of our guests’ experience when staying at Warner. As the Head of Hospitality, you are part of a passionate team, working within our modern food and beverage facilities.

Where will I be working?

Set within magnificent grounds, Lakeside Coastal Village is part of the Warner Hotels Group. There are purpose-built spa and Leisure facilities, a restaurant, and a coffee shop. Lakeside is on Hayling Island, off the Hampshire coast close to Portsmouth. The site overlooks a lake and is very close to the sea.

What are we looking for?

• An inspirational leader who drives service standards.
• An individual with the ability to effectively lead, motivate and engage your leaders and team, even in times of high demand.
• A willingness to challenge if standards aren’t meeting required levels.
• Someone who can make decisions confidently.
• A passionate leader who drives sales through strategy and coaching team
  

What skills do I need?

• Experience of managing a multifaceted department.
• Must have had responsibility for managing a P&L and the ability to manage costs in line with budgets.
• Can create an environment where the team are able to grow and develop.
• Effective communicator with the ability to clearly articulate ideas.
  

The benefits of working with us

• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degree and Apprenticeship level)
• 20% discount for you, your family & friends across our Bourne Leisure brands; Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
• Potential live-in available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to fantastic discounts and offers with many national brands and retailers.
• Access to the company’s corporate box at the O2 for Music, Comedy, Sport, and Entertainment events.

Location: Lakeside - Hayling Island

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.leisurerecruitment@warnerhotels.com

Kele

(Company coach is provided. Daily pick-up/ drop-off at Westgate.)

Actively hiring.

Business Development & Marketing Executive (Tourism Retail)

We are looking for candidates from the Tourism industry, with min. 3 years experience in the Tourism industry. Candidates from either TA, OTA or Attractions will be preferred.

As Business Development & Marketing Executive (Tourism Retail), your key responsibilities would include (but not limited to):

• To develop new business opportunities in Tourism Retail through extensive networking.
• To capture market share and lead the Company to a strong leadership position in the Tourism Retail sector.
• To achieve contact and collaborations with the different stakeholders in the tourism sector eg tour agencies, tour guides, hotels, companies.
• Generate revenue among the contacts in the extensive networking, including through upselling and cross-selling to the different contacts in your networks.
• Planning and arranging contracts for the collaboration partners.
• Work with BD Sales team to plan and execute tactical campaigns to drive attraction and retail tourism sales.
• MUST KNOW how the Tourism industry and OTA, TA work.
• Work with Marketing team on Company’s Above The Line campaigns and Below The Line advertising for brand and attraction marketing, including creative conceptualization, copywriting, brochure print, distribution management, campaign roll-out and performance reporting through close collaboration with Marketing & BD and Ops departments and marketing and media agencies.
• Work with Marketing team to ensure consistency and accuracy in brand identity and brand marketing.
• Work with Marketing team on long term brand and marketing strategies, provide market insight to create a positive perception of the brand, continuously push and maintain the brand’s position as the Leading Singapore brand in food gifting souvenirs.
• Work closely with team and 3rd party vendors and designers on brand marketing, brand narratives, key messages, conceptualization etc.
• Work with team to develop trade marketing strategies and collaterals to maximize brand's presence in the identified overseas market, travel agent partners' platform and across MICE & Trade channels for Tourism.
• Manages and ensures efficient use of Trade Marketing budget to achieve shared B2B goals.
• Leads regional growth of assigned key markets, (eg. Japan, Asia, India) and proactive preparation for inbound marketing execution according to latest border measures.
• Partner with strategic alliances such as airlines, overseas banks, tour agencies, hotels, and content partners to create awareness for brand to secure pre-departure/advance sales in the identified markets.
• Work closely with Offline and Online Travel Agent/Platforms, ecommerce marketplaces and other Travel & Tourism e-commerce players to market and distribute our brand and products
• Formulate and implement sales and marketing campaigns in relation to tourism
• Monitor & track campaigns performance
• Ensure accuracy of online content for all our products
• Provide market intelligence on overall ecommerce and business trend of the region in relation to tourism
• Timely & accurate execution of pricing changes via the channel managers
• Perform online rate audits & resolve disparity disputes amongst partners
• Work closely with inbound agents and assist on their requests and meet set sales targets.
• Work with team to update weekly, monthly sales reports and assist with annual report preparation.
• Work closely with STB & In-market agents for business development
• Assist in bringing sales for special event promotion and able to conduct familiarization tours and site visit at Flagship store.

Requirements

What we are looking for and believe you need as an ideal candidate:

• For managers, minimum 3 years experience in the Tourism sector.
• MUST KNOW how the Tourism industry and OTA, TA work.
• Strong team player with initiative and high level of dedication and ability to perform under pressure.
• Able to cope well in a dynamic and challenging work environment as well as with stress and demanding work schedules
• Ability to work independently and completes given tasks with minimum supervision required
• Self-motivated with the ability to identify key marketing and Public Relations strategies and marketing campaigns
• Confident, meticulous, independent, creative individuals with a strong sense of responsibility and proactiveness
• Highly motivated and well organized with a sense of urgency
• Ability to work towards tight deadlines
• Has excellent command of English (written, verbal and interpersonal), and possess excellent communication and negotiation skills
• Strong in Microsoft Office is a must.
• Proficient in Adobe Photoshop & Illustrator
• A Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree.
• Minimum 3 years related or relevant experience for executives

Additional Information

Qualification

Higher/Graduate Diploma, Bachelor's Degree, Professional Degree

Job Specializations

Business development, Sales, Marketing

Working Days/Hours: 5 days week

Mondays to Fridays: 8.30am to 5.30pm

Benefits & Others

Medical, Annual Leave, AWS, Variable bonus, Incentives, Free Parking. Perks and benefits such as Company retreat etc.

Specific Location

Jurong, Jalan Tepong. Near Jurong Fishery Port.

Nearest MRT: Lakeside MRT

(Company coach is provided. Daily pick-up/ drop-off at Westgate.)

We operate on a 5 days work week and offer attractive salary with good benefits package to the right candidate. As an established and still growing market leader, our employees will be at the forefront, leading to growth opportunities. Join us and you will have lots of opportunities to learn, to grow and to offer your ideas and creativity, and to have secure career advancements.

Please apply with detailed resume.

Interested applicants may apply through the following methods:

Send your resume via APPLY NOW button or email to serene@kele.sg

Or, send your resume through our website www.kele.sg or our social media