Total 6 fb tourism hospitality job vacancies in leeds extra motorway services m1 j45 skelton lake ls9 0as

Heeton UK operates a portfolio of Hilton, IHG, Accor and Heeton Concept branded hotels and a serviced office site

A fantastic opportunity for a Cluster Sales/Sales Executive to drive sales performance within their assigned hotel or hotel cluster, with a primary focus on the Corporate and Meetings & Events segments as directed by the Cluster Sales Manager. This is a pro-active sales role, responsible for managing an existing portfolio of Accounts and driving new business for themselves and their team in line with the hotel/s strategies and budgets. They will be specifically researching and targeting business in competitor hotels and venues both locally and nationally. Delivery of assigned KPIs through the setting of strategic and measurable sales actions, throughout the Cluster.

Why work for us:
We offer market-appropriate salary, bonus potential based on agreed objectives/targets plus access to our extensive benefits package, which includes:

• Service-based annual leave (increasing up to a maximum of 5 extra days)
• Employee & Friends/Family discounted rates at Heeton-operated hotels and Hilton GO
• Referral scheme
• Numerous voluntary benefits, including buy holiday scheme, Cycle to Work and many more
• Heeton is an expanding company which offers excellent career opportunities
• Exclusive access to the employee recognition & reward scheme - Heeton Rewards

What will you be doing?

• Develop an in-depth understanding of your hotels' local markets based on intelligence and knowledge of competitor activity and rates, resulting in increased revenue generation through focused sales activities for Local and National Accounts.
• Ensure we maintain and grow revenue and market share via existing and new customers, developing a network of contacts to help to cross sell the group
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximise profits.
• Forecast and track key account metrics (e.g., monthly sales results and annual forecasts).
• Produce accurate and timely, weekly, monthly and annual reporting that meets the needs of Cluster Sales Manager and General Managers
• Complete and execute hotel sales plan, review and update in line with strategy and hotel business needs.
• Involvement in RFP’s both local and national ensuring all stakeholders are consulted during negotiations.
• Managing a portfolio of local accounts
• Achieve 8 face-to-face appointments per week.
• Using data and market research conduct telesales and campaigns to identify opportunities for hotels.
• Support the conversion of key business Group and M&E Enquiries.
• Maintain an up-to-date pipeline of target accounts.
• Attend any Hotel/brand Team Meetings, Sales Meetings, Blitzes and organising FAM (familiarisation trips for travel agents) as requested.
• Adhoc reporting as necessary, including data for Head Office.

What we need from you
To succeed in this role, you’ll need to be a proactive self-starter who is able to proactively drive business, maintain or grow market share from existing accounts and delivery of any potential new business. There will be a significant reliance on the individual to understand and analyse market data to identify opportunities for new business wins. In addition, the role requires:

• Effective selling skills.
• Excellent relationship-building skills.
• Ambitious and driven, with a desire to understand the hotel sector.
• Results-driven, self-motivated, flexible and resilient.
• Previous experience as a Sales Executive achieved within a UK market, with a good understanding of hotel business mix needs of transient and corporate business.
• Excellent communication, organisational skills, and negotiation skills with a good working knowledge of Microsoft Office (Word, Excel & PowerPoint) are essential.
• Experience of Delphi and reservations Systems (Cvent/OnQ) would be highly desirable.
  
• The ability to represent the hotels, brands and wider group in a compelling manner to influence new business acquisition.
• Numerate and the ability to identify opportunities.

Heeton is all about building a workplace for the future, we believe in equal opportunities and celebrate diversity. We are an inclusive workplace, where everyone is welcome, and everyone can be natural, and be the best versions of themselves.

We recognise that we are on a journey regarding diversity and inclusion and would welcome applications for candidates from underrepresented backgrounds.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Job Description

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
• Continually look to develop your team through mentoring, training, recognition, and empowerment
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
• Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

Company Description

Title: Hospitality / Deputy General Manager

Location: Leeds

Salary: Up to £30,000

Working pattern: Monday to Friday!

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you.

We are at the heart of all things food & hospitality at one of our High end law firm locations in Leeds City Centre
Modern employee dining and corporate hospitality is on offer and the Hospitality Manager/Deputy General Manager will be hands on to primarily manager the hospitality services but will also deputise for the General Manager, leading a dynamic team of 8 BaxterStorey employees.

At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Manager/Deputy General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Hospitality Manager/Deputy General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you

Qualifications

• Previous experience that would suit a high end location similar to this operation
• 5 star standard hotel or leading coporate hospitality catering background desired
• Commercially aware
• Have a contagious passion for food and customer service
• You draw satisfaction from managing, training, and supporting a team
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
• Excellent delegation and influencing skills
• Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
• Meticulous organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

INDVIP

Proud member of the Disability Confident employer scheme

YHA Ambleside Welcomes You to a Unique Place of Work!
Looking for work opportunities in hospitality?
Our hostel offers an entirely distinctive workplace, far from the ordinary office setting. At YHA Ambleside, we believe in valuing our team members and ensuring they have access to great perks:

Competitive hourly rate: We offer a pay of £11.44 per hour (this role is flexible, 25-42.5 hours per week)
Accommodation options: If needed, live-in accommodation is available at a reasonable rate of £63.70 per week.
Exclusive benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
Free YHA Membership: Receive a complimentary YHA Membership each year.
Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.

There's a multitude of advantages to being part of the YHA team. To explore more about the benefits we offer, visit our YHA Jobs website today. Join us for a unique work experience and discover the YHA difference for yourself.
Become a Vital Part of Our Inclusive Team at YHA - Your Journey Starts Here
At YHA, we believe in the power of diverse perspectives and unique experiences. Our vision is to create an environment where every individual is celebrated for who they are and what they bring to our team.
The Role: Your Key Contributions
As a Hospitality Team Member, you'll play a crucial role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality, regardless of your background or experience.
Your Responsibilities

Providing warm hospitality and great customer service to all our customers, members and guests.
Working on reception and offering insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
Utilising our systems for efficient guest check-ins and check-outs and food & beverage sales and service.
Carrying out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.
Assisting in the preparation of food in the kitchen and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales. Suggesting enjoying dinner with us or offering a beverage or dessert as you assist with table service, ensuring a diverse and welcoming experience for all guests.

What We Value
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Ready to Join Us?
If this opportunity resonates with you, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences. If you require any assistance, our YHA Jobs website's contact page is available to support you.
Discover YHA
For more insights into the YHA charity, our unique culture, and rich heritage, please explore our jobs website. Our primary strategic priority is to make YHA accessible for all, an essential part of our charitable mission. We actively seek to build a diverse team, and we extend a warm welcome to applicants from all backgrounds. To find out more about this you can visit the EDI section of our website.
Learn More About Us
To gain a deeper understanding of what it's like to be a part of YHA, visit the 'Working for YHA' pages on our YHA Jobs website.
Join YHA, and let's embark on this incredible journey together. Your distinct perspective and experiences are valuable assets to our inclusive community.
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YHA Job Title - Team Member
Keywords: Hospitality Assistant, Team Member, Hospitality Team Member

Jubilee Hospitality are looking for Catering/ Hospitality Managers/ Leaders to transition from Operations to join our Passionate Recruitment Team!

Are you a successful manager/ leader within the hospitality industry? Are you ready for a new challenge that leverages your experience? Look no further!

We are seeking exceptional individuals with a proven track record of managing a team. If you have a genuine passion for catering/ hospitality/ events and a natural affinity for people, we want to talk to you.

As a Recruitment Consultant, your role will be pivotal in shaping our growing business. We prioritize your personal and professional growth, providing ample time for adjustment and a supportive environment. Rest assured, we understand your journey because all our recruiters have transitioned from various hospitality leadership roles.

Jubilee Recruitment is led by industry professionals who truly comprehend the essence of our field. Before you join us, we encourage you to speak with any member of our team. They'll gladly share their success stories, highlighting how they've flourished with us.

Your efforts will be generously rewarded as a valued team member. Enjoy a competitive salary, starting at £25,000- £28,000 pa basic, complemented by an attractive commission structure. For the right candidate your realistic total earnings could reach £35,000 - £40,000 within 12 months. With uncapped bonus this can be expected to rise considerably as you become more established.

If this opportunity intrigues you, don't hesitate to message us. Let's discuss how you can contribute to our vision and embark on an exciting new chapter together.

When guests enter one of our hotels, they walk into a genuinely memorable experience. As a Night receptionist/Auditor, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience through the night. You’ll also create a warm atmosphere that makes our guests feel at home in any location.

Your day-to-day

• Be the warm welcome that kicks off a memorable guest experience
• Take and manage guest bookings, and up-selling opportunities and tell them about ways to improve their stay
• Serve food and drinks in the bar and restaurant
• Start every stay right by swiftly checking guests following Brand Standards
• Running night audits and the ability to run shifts on your own
• Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
• May involve some lone-working
• Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
• Stay safe all the time. Following our safety procedures, you will report all incidents and wear any protective gear needed
• Ensure all transactions as posted to rooms correctly and all payments follow the Heeton standard operating procedures.
• Take pride in your appearance and place as a brand ambassador
• Help support the team in setting up and serving breakfast

Jump into other ad-hoc duties when your colleagues need your help

What we need from you

• Excellent customer service skills
• Hospitality experience advantageous
• Must speak fluent English
• Flexibility - this is a night shift-based role

Why you should apply

• Exclusive access to the employee recognition & reward scheme - Heeton Rewards
• Service-based annual leave (increasing up to a maximum of 5 extra days)
• Employee & Friends/Family discounted rates at Heeton-operated hotels and IHG employee travel Programme
• Life Assurance, Income Protection and Employee Assistance Programme
• Referral scheme
• Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Medicash Health Plan and many more
• Heeton is an expanding company which offers excellent career, training and development opportunities
• Fantastic career potential with one of the UK's fast-growing hotel operators
• Retention bonus on completion of 3 and 6-month service

A convenient central Manchester hotel with excellent transport links is a short walk from Manchester city centre. The M60 and M62 motorways are both close by, and Manchester Airport is only 10 miles away. Nearby Manchester Piccadilly station has direct trains to London.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process

As Operations Manager, you’ll keep our hotel running smoothly, make sure everything is working well and all our guests are safe and comfortable. You’ll maximise financial returns, drive the development of people, create and maintain a memorable guest experience, execute brand standards, and build awareness of the hotel and brand in the local community. You may act as the General Manager in his/her absence.

Why work for us:

We offer market-appropriate salary plus access to our extensive benefits package, which includes:

• Exclusive access to the employee recognition & reward scheme - Heeton Rewards
• Service-based annual leave (increasing up to a maximum of 5 extra days)
• Employee & Friends/Family discounted rates at Heeton-operated hotels
• Referral scheme
• Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Medicash Health Plan and many more
• Heeton is an expanding company which offers excellent career, training and development opportunities
• Fantastic career potential with one of the UK's fast-growing hotel operators
• Retention bonus on completion of 3 and 6-month service

What we need from you

• Previous management experience as an Operations Manager of a mid-market branded hotel.
• High level of IT proficiency
• Excellent leadership, interpersonal and communication skills
• High level of commercial awareness and sales capabilities
• Experience in managing people and developing people
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a variety of work situations
• Ability to work on your own and as part of a team

What you will be doing

People

• Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
• Train team members to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently
• Recommend or initiate any HR-related actions where needed
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management

Responsible Business

• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel’s or owner’s policies and procedures and regulatory requirements.
• Maintain relations with outside contacts
• Act as public relations representative to raise awareness of the hotel and brand in the local community
• Drive team member involvement in community organisations, activities and businesses
• Develop and carry out action plans to be environmentally conscious and take steps to reduce the hotel’s carbon footprint
• Perform other duties as assigned. May also serve as the manager on duty

Guest Experience

• Interact with guests and outside contacts including, current and potential clients, government officials, travel industry representatives, suppliers, competitor’s local community members
• Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities

Financial

• Support the General Manager in the development, implementation and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability
• Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty

A convenient central Manchester hotel with excellent transport links is a short walk from Manchester city centre. The M60 and M62 motorways are both close by, and Manchester Airport is only 10 miles away. Nearby Manchester Piccadilly station has direct trains to London.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process