Total 25 education training job vacancies in bangalore india

Team Summary

The Visa Consulting and Analytics (VCA) team is looking for a high-performance individual to join its Managed Services (VMS) practice and play a key role in developing and delivering high impact learning and development projects in Asia Pacific region. The potential candidate will proactively engage with Visa Account Executives and their Clients, by coordinating training engagements that help upskill and equip client’s staff with the skills necessary for supporting business growth.

What a Training Support Manager does at Visa:

As a training support manager, you will be expected to:

• Communicate with Visa managers/internal stakeholders to identify training needs and mapping out development plans for teams and individuals
• Map out training plans and schedules, help Visa managers/internal stakeholders design the right training programs (outsourced or in-house) based on client’s requirements
• Market available training opportunities and providing necessary information to Account Executives and their clients
• Assist in coordinating with travel & logistic third-party providers for Training initiatives, and liaise Visa internal stakeholders to ensure smooth end-to-end execution
• Collaborate with Visa Account Executives and Consulting Leads in markets to optimize delivery of training initiatives
• Provide administrative support for travel-related training initiatives
• Assist in operational tasks involving travel-related and training initiatives
• Assist in developing and tracking an impact measurement for the training provided to clients
• Maintain up-to-date records and documentation

Why this is important to Visa

VCA Managed Service (VMS) is scaling rapidly across the AP region providing clients a full cycle solution for the implementation of enterprise programs and portfolio strategies.  Managed Services acts as a true extension of Visa Clients’ team bringing together expertise, capabilities, resources, and scale to enhance performance and increase profitability.  Managed Services engagements cover a wide variety of client strategic imperatives, from driving profitable lifecycle programs, to implementation of new capabilities or Visa products, to building new digital customer journeys.  VMS not only drives significant partnership value and strengthens Visa’s relationships with our clients, but it also enables rapid implementation of key priorities, which drive incremental revenue back to both the client as well as Visa.

Projects you will be a part of:

• Assist in establishing standards and governance to learning and development initiatives as part of VMS offerings
• Assist in deployment of multi-country training engagements for VMS clients

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Training Coordinator is pivotal in ensuring exceptional customer service and smooth administrative operations for our education and training courses. This role involves handling inquiries, processing enrolments, managing payments, and coordinating with various departments to ensure a seamless experience for our students. You shall be detail-oriented, customer-focused, and adept at multitasking.

Duties and Responsibilities shall include but not be limited to:

Customer Service:

• Respond to incoming phone calls promptly, addressing inquiries and providing information about courses and services.
• Handle email inquiries efficiently, offering accurate information and solutions to potential and current students.

Course Administration:

• Process student enrolments into courses accurately, ensuring all necessary details are captured.
• Send course confirmation details to students, ensuring they have all necessary information.
• Distribute eLearning resources and materials to enrolled students.
• Input student and course details into tracking lists accurately for record-keeping and reporting purposes.
• Follow up on rescheduling requests and manage medical certificates (MC) for students unable to attend courses.
• Update trainers with course details, ensuring they have all necessary information for their sessions.
• Accurately create and update course details in the system, ensuring all information is current and correct.
• Work with course agents on student registrations and related inquiries.
• Issue and send course completion certificates to students.

Payment Coordination:

• Issue invoices and provide guidance on SkillsFuture credit claims to students, ensuring timely collection of fees.
• Collaborate with the finance department to ensure all payments are processed and recorded accurately.

Team Collaboration:

• Work with team members on handling corporate inquiries and providing comprehensive service to corporate clients.

Perform other administrative tasks and support functions as needed to ensure smooth operation of the department.

Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity
Be well equipped with the products and services the restaurant provides to assist and address guest queries
Welcome guests to the restaurant and escort them to their private room, counter, or table seats
Assist guests with their baggage whenever possible
Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc
General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests
Gather feedback from guests about their experiences
Responsible for the compliance of all health, safety, and food hygiene legislation
Be service-oriented, uphold quality, sincere, intimate customer relations service
Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
Any other duties as assigned by Management
Requirements and QualificationsAt least 1 year of proven relevant experience in a related role
Hardworking, self-motivated
Great attention to detail and creativity
Knowledge of relevant computer applications usage
Able to work well under pressure in a fast-paced environment
Positive attitude and team player
Able and willing to work shifts, on public holidays and weekends

Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Singapore?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
Do you have customer service experience?
Do you have experience in a role which requires relationship management experience?

CRF- REF49530F - Group Manager – Process Training – Bangalore

Vertical: - Banking & Financial Services

Role: - Team Manager 

Shift: - Rotational Shift 

Mode of work: - 5 days WFO

Experience range: - 10+ years of overall experience into AML/KYC or Risk & Compliance or FinTech (experience as a training manager preferred)

Seeking a seasoned Group Manager - Process Training to lead and enhance our training initiatives in BFS domain.

In this role, you will oversee the development and execution of comprehensive Domain training programs relevant to BFS and designed to improve operational efficiency and support strategic goals.

You will collaborate with various departments to ensure training programs align with business needs and drive continuous improvement.

• Training Development and Management: Design and implement domain training programs tailored to organizational needs, ensuring effective delivery and measurable outcomes.
• Needs Assessment: Partner with respective Training leaders to assess Domain training needs, identify process gaps, and propose solutions.
• Program Evaluation: Analyze training program effectiveness using feedback, assessments, and performance data to drive improvements.
• Content Creation: Develop and refine training materials, including manuals, e-learning modules, and interactive sessions. Produce customized training resources, including manuals, case studies, simulations, and role-playing scenarios, to equip employees with the tools they need to effectively upskill themselves in domain.
• Stakeholder Engagement: Engage with senior management and key stakeholders to ensure alignment of training programs with business objectives.
• Vendor Management: Engage with various vendors providing training to gauge and leverage niche domain expertise that may be required time to time.
• Process Improvement: Identify and integrate best practices into training programs to enhance process efficiency and effectiveness.
• People Management: Guide/Mentor team members and drive training governance through them. Identify team members areas for development and help them in upskilling

[Contract Position]

This is a contract position, convertible to a permanent role subject to the performance and divisional requirements.

About Us:
SINDA is committed to providing high-quality education and learning resources to our students. We are seeking a dedicated and detail-oriented operational support coordinator to join our dynamic team. This role is crucial in ensuring the effective acquisition and delivery of teaching and learning resource materials, while maintaining adherence to governance protocols.

To know more about our Education Programme, click the following link:

https://www.sinda.org.sg/services/education/

Key Responsibilities:

1. The incumbent will support the management of operational and administrative functions related to procuring and delivering educational resource materials.
2. Responsible for database management and ability to analyze data for management to make informed decisions.
3. Able to work effectively under pressure, managing deadlines and adapting to evolving project requirements.

Inventory Management:

• Manage the inventory and supply of educational learning resources, including curriculum textbooks and e-learning applications/licenses.
• Coordinate distribution of resource materials to students and tutors at our learning centres.
• Ensure accurate resource tracking and management are aligned with timelines.
• Assist with the logistics of packing, shifting, collecting, and handing over deliveries to vendors (physical labour involved).

Procurement and Financial Management:

• Procure educational resources by adhering to Standard Operating Procedures (SOPs) and complying with Financial and Procurement guidelines.
• Demonstrate competence in procurement and supplier management.

Data Management:

• Perform accurate data entry in the Education Management System, regularly updating student and educational resource inventory data.
• Utilize Excel functions, pivot tables, and data visualization tools such as Power BI for data management and analysis.
• Interpret data effectively to provide insights that support informed decision-making processes.

Qualifications:

• Bachelor’s degree in Business Administration, Data Science, Project Management, or a related field
• Proven experience in project management and data analysis.
• Proficiency in Microsoft Excel and Power BI.
• Strong analytical skills with the ability to derive actionable insights from data.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A collaborative and supportive work environment.

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

How to Apply:

If you are passionate about supporting education and possess the skills we are looking for, we would like to hear from you!

Please submit your resume and a cover letter outlining your relevant experience, current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

The Training Coordinator is pivotal in ensuring exceptional customer service and smooth administrative operations for our education and training courses. This role involves handling inquiries, processing enrolments, managing payments, and coordinating with various departments to ensure a seamless experience for our students. You shall be detail-oriented, customer-focused, and adept at multitasking.

Duties and Responsibilities shall include but not be limited to:

Customer Service:

• Respond to incoming phone calls promptly, addressing inquiries and providing information about courses and services.
• Handle email inquiries efficiently, offering accurate information and solutions to potential and current students.

Course Administration:

• Process student enrolments into courses accurately, ensuring all necessary details are captured.
• Send course confirmation details to students, ensuring they have all necessary information.
• Distribute eLearning resources and materials to enrolled students.
• Input student and course details into tracking lists accurately for record-keeping and reporting purposes.
• Follow up on rescheduling requests and manage medical certificates (MC) for students unable to attend courses.
• Update trainers with course details, ensuring they have all necessary information for their sessions.
• Accurately create and update course details in the system, ensuring all information is current and correct.
• Work with course agents on student registrations and related inquiries.
• Issue and send course completion certificates to students.

Payment Coordination:

• Issue invoices and provide guidance on SkillsFuture credit claims to students, ensuring timely collection of fees.
• Collaborate with the finance department to ensure all payments are processed and recorded accurately.

Team Collaboration:

• Work with team members on handling corporate inquiries and providing comprehensive service to corporate clients.

Perform other administrative tasks and support functions as needed to ensure smooth operation of the department.

· Designing and delivering a full spectrum of learning and development initiatives as part of organizational capability development.

· Create online learning programs

· Assess employees’ capabilities through learning needs analysis to understand current /anticipated gaps in knowledge and skills set

· Identify relevant WSQ courses and customer service programs to support life-long learning Initiatives

· Conduct onboarding, orientation and service excellence in alignment with organization vision mission

· In-charge of the trainee internships from various schools

· Manage government initiatives for the hotel sector

· Work closely with various departments to develop OJT for new staff / trainee

· Conduct interviews and coach trainees

. Undertaking any other related task/duty that may be assigned

Requirements:

· Minimum 8 years' experience training Institution

. Full ACTA qualification

. Familiar with government initiatives

. Excellent interpersonal, planning & organisational skills.

. Attention to details on the deliverables and being meticulous

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

We are looking for an experienced Training and Development Manager to devise our organizational training strategy, oversee its implementation and assess its outcomes. You will identify training and developmental needs and drive suitable training initiatives that build loyalty to the firm.Training Managers work across many departments to get employees up to speed in both their specific vertical, and the overall needs of the company. Training Managers often have backgrounds in business, leadership, human resources, development and education.Ø Financial Crime Experience of at least 5 years is mustØ Should be proficient in AML and KYC and TM with minimum of 6 years of experience. In depth knowledge of TM and Screenings.Ø Excellent with Microsoft Office applications, MIS reportingØ Strong analytical and operations management skillsØ Minimum 7 years of overall experienceØ Client focussed with superior written and verbal communication skills.Ø Ability to work under pressure in a fast paced environment with limited structureØ Proven work experience as a Training ManagerØ Track record in designing and executing successful training programsØ Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)Ø Excellent communication and leadership skills. Can work as an individual and part of a team as well.Ø Ability to plan, multi-task and manage time effectivelyDrive individual goals including but not limited to training certifications for trainers, deadlines for training remediation’s and all other relevant team metrics.Strategically manage the workload and workflows for the training team and set up the right structures to support all lines of business and workflowsProactively communicate with Client on daily operational matters relating to training.Partner with operational teams to ensure that refresher training needs are identified and delivered.Provide timely feedback to trainees, handle queries and ensure smooth transitions to production Provide support to the team at all times, including the delivery of training for trainers.Any additional responsibilities as business needs dictate

You will assist in executing marketing campaigns, conducting market research, drafting content for social media and email marketing, updating social media promotions, and supporting the creation of marketing collaterals.

Responsibilities:

• Assist in developing and executing marketing campaigns.
• Conduct market research and analyze marketing data.
• Draft content for social media posts, email newsletters, and promotional materials.
• Update social media promotions and maintain social media channels.
• Use Canva to create graphics and visual content for marketing materials.
• Support the creation of marketing collaterals such as brochures, flyers, and presentations.
• Monitor and report on the performance of marketing activities.

Requirements:

• Currently pursuing or recently completed a Diploma in Marketing, Communications, Business Administration, or a related field.
• Strong written and verbal communication skills.
• Familiarity with social media platforms and digital marketing tools.
• Proficiency in using Canva or similar graphic design tools is a plus.
• Ability to work independently and as part of a team.
• Detail-oriented and highly organized.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Our global Education Experience business is on a journey to reimagine how we align internally and how we serve our customers in an Easy, Expert, and Efficient way. This shift requires transformation across our organization, people, process, and technology, and our Education Engagement Experience Design team plays a critical and central role in this effort. The PSX Education Experience Senior Analyst will be responsible for designing the end-to-end Signature Customer Success Architect experience in close partnership with our key partners across the business.

Using Experience Design methodologies, this role will work across Salesforce understanding needs, aligning key partners, procuring leadership approvals, and ultimately designing improved, more frictionless experiences for our customers and internal Education Experience delivery teams. New and improved experiences will aim to increase automation, reduce clicks, and streamline and scale operations within our system(s) of engagement.

The ideal candidate has experience supporting efforts to create strategic transformational change that leverages new technology, processes, and operating models across complex organizations. The candidate will be endlessly focused on and passionate about driving innovation and change. The individual will have good communication skills, and the ability to partner with a broad multi-functional organization that is laser-focused on delivering to customer needs. We are seeking a candidate who can navigate through ambiguity, possesses a natural ability to collaborate with and present to key partners, is skilled in experience design, can strategically map out customer journeys, and can bring that vision to fruition.

Primary Responsibilities:

• Can demonstrate basic Experience Design methodologies and principles to identify and develop transformational experiences that focus on outcomes, improve efficiencies, accelerate time to resolution, and drive customer satisfaction and innovation for our Education Experience business.
• A compassionate and attentive listener who draws out requirements through interviews, workshops, surveys, and other business analysis techniques, transforming them into inspirational experiences
• Presents findings, recommendations, and aspirational experiences to business partners for alignment
• With a customer-centric focus, initiates quick experimentation and testing of hypotheses
• Navigates difficult conversations, diverse issues, and conflicting requirements by facilitating negotiations, and presenting options to solution designs that align with overall business needs
• Effectively identifies, frames, and communicates problems in a manner that ensures all parties understand what they are, why they're important, and how we might go about solving them
• Inspires trust and nurtures relationships with stakeholders and business partners across the organization
• Inspires trust and nurtures relationships with stakeholders and business partners across the organization
• Translates aspirational experiences into jobs to be done for technical requirements
• Designs and effectively communicates customer and user journeys
• Partners with business analyst functions to support the delivery of the experience
• Participates as a tester in User Acceptance Testing (UAT) activities to ensure the desired experience is delivered
• Connects experiences with organizational priorities to drive alignment and accelerate innovation
• Experience with and strong level of comfort using Google Slides to support executive storytelling
• Experience with design applications including but not limited to, Google Slides, Figma, Lucid Chart, and Miro
• Embodies the values of Trust, Customer Success, Innovation, and Equality

Preferred Qualifications:

• Experience building alignment with key executives, leaders, stakeholders, and business partners across complex organizations
• Has a desire to demonstrate growth with executive presence and deliver compelling perspectives with supportive data
• Demonstrated ability to motivate, influence, and gain commitment at all levels of the organization
• Expertise in technology transformation and automation
• Experience in Enterprise SaaS / Cloud companies preferred but not required
• Strategic thinker, with a clear vision to drive world-class change management.
• Experience with customer-centric design
• Salesforce cloud certifications, such as ADM 201
• Process improvement experience by applying Lean/Six-Sigma methodologies
• LEAN certification and/or Lean Six Sigma Black Belt

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

Tenure- 6 months (Maternity Cover)

To coordinate and provide suitable and effective teaching and learning resources to students and educators engaged through the Education division’s tuition programmes and closing the learning gaps of students in Primary, Secondary and Tertiary levels.

To know more about our Education Programme, click the following link:

https://www.sinda.org.sg/services/education/

Responsibilities

● Support in managing operational and administrative matters pertaining to the effective acquisition/ procurement and delivery of teaching and learning materials in accordance to organisational and divisional governance protocols and stipulated timelines

● Ensure data accuracy in the Education Management System and update with current student data

● Support in managing all matters pertaining to communication and correspondences with internal and external stakeholders such as Programme officers, vendors, students and key centre personnel.

● Support in managing the records of e-learning licenses

● Assist with collation of billing records

● Assist in managing the packing, shifting, collection and handover of the deliveries to the vendors

● Adherence to SOPs, Financial and Procurement guidelines

● Participate in Divisional and SINDA-wide events when required

● Any other duties as assigned by RO/ HOD.

Requirements

● Minimum Degree in any discipline

● 2-5 years of working experience in a similar role

● Meticulous, good decision and problem-solving skills

● Good time management skills

● Able to work independently and in a team

● Effective communication and interpersonal skills, including building and sustaining positive relationships with internal and external stakeholders at various levels.

● Proficient in MS PowerPoint and MS Excel for presentations

● Able to perform basic data analysis using Excel/Power BI would be an added advantage

● Knowledge of the Singapore Education landscape is an advantage

● Able to work outdoors

● Flexible to work on weekday evenings and Saturdays

This is a 6- month contract position.

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/