Total 366 customer service job vacancies in usa tx arlington 2200 arlington downs rd

Summary
We are looking for someone who is confident and reliable to join our busy office in a garage environment. This is with an excellent opportunity supporting with Customer Service and Business Administration duties. This is a fast paced working environment and busy garage so the individual will need to be organised and motivated.

Annual wage £12,480 to £22,308 a year
Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course Customer service practitioner
Hours Monday - Friday, 9.00am - 5:30pm.
37.5 hours a week hours a week

Possible start date
18 Nov 2024

Duration
12 Months

Positions available
1

Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work
Taking care of administrative tasks such as filing, printing, writing letters and corresponding with emails
Processing and inputting orders, MOTs
Quotations to customers via email and telephone calls
Answering the phone and booking customers in.
Dealing with customer queries
Building a good rapport with customers
Keeping and maintaining accurate and organised records
Dealing with invoices and assisting with book keeping
Where you’ll work
New Rd, Willenhall

WV13 2DA

Check your travel to work
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation
STAFF SELECT LTD

Your training course
Customer service practitioner

Equal to Level 2 (GCSE)

Course contents
Your training plan
Customer Service Practitioner Level 2
Functional Skills English and maths to level 2 if required
20% off the job training
Allocated at the company no day release
Requirements
Essential qualifications
GCSE or equivalent English (Grade 4 / C and above) essential
GCSE Maths 4 / C (Grade 4 / C and above) essential
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills
Communication skills
IT skills
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative
Other requirements
This will be in a garage environment. Successful applicants will have a good polite telephone manner and Grades need to be 4/C in Maths and English. Accuracy and attention to detail is key. Customer facing role

About this company
Established in the 1980’s we are a reliable family run business based in the West Midlands. We welcome all customers and take great pride in providing a quality, efficient and affordable service. It can be a stressful experience when something goes wrong with your car and it can be difficult to find a mechanic you can trust. We are your local trusted garage and promise to look after your vehicles. All our work is guaranteed. We work on vehicles of all makes, models and sizes – petrol, diesel and electric. Our workshops are fully equipped with state of the art diagnostic equipment and we employ qualified technicians and diagnostic specialists. We are a DVSA approved MOT testing centre authorised to inspect vehicle classes 4 and 7. We are also approved by Wolverhampton City council to inspect Taxis.

As a Management and Program Analyst at the GS-0343-13 level, some of your typical work assignments may include:

• Developing program evaluation plans, procedures, and methodology; analyzing and summarizing significant trends and issues.
• Coordinating with internal and external stakeholders to implement new software; provides overall program management oversight.
• Conducting USMS-wide analytical and management studies using qualitative and quantitative approaches to improve the efficiency and effectiveness of office processes and programs.
• Providing advisory services to project managers on requirements management, risk management, schedule management, change control, and configuration management.

Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

https://www.justice.gov/jmd/page/file/1394116/dl?inline

Starting at $117,962 Per Year (GS 13)

As a Supervisory Management and Program Analyst at the GS-0343-14 grade level, some of your typical work assignments may include, but are not limited to, the following:

• Evaluates business practices, trends, and technology and recommends changes to established policies, procedures, processes, systems, methods, and practices where required to streamline or improve the quality, effectiveness, and efficiency of the services provided.
• Serves as principal audit liaison responsible for planning, organizing, and overseeing audits of asset forfeiture activities to include the Department of Justice (DOJ) Asset Forfeiture Program's annual financial statement audit of the Seized Asset Deposit Funds and Assets Forfeiture Fund.
• Plans and directs the establishment and implementation of internal controls that ensure all asset forfeiture transactions are accurate, balanced, and properly accounted for in the appropriate financial systems.
• Directs the establishment and administration of quality assurance programs to assess the efficiency and effectiveness of the USMS Asset Forfeiture Program.

Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

https://www.justice.gov/jmd/page/file/1394116/dl?inline

Starting at $139,395 Per Year (GS 14)

As a Supervisory Management and Program Analyst at the GS-0343-14 grade level, some of your typical work assignments may include, but are not limited to, the following:

• Evaluates business practices, trends, and technology and recommends changes to established policies, procedures, processes, systems, methods, and practices where required to streamline or improve the quality, effectiveness, and efficiency of the services provided.
• Serves as principal audit liaison responsible for planning, organizing, and overseeing audits of asset forfeiture activities to include the Department of Justice (DOJ) Asset Forfeiture Program's annual financial statement audit of the Seized Asset Deposit Funds and Assets Forfeiture Fund.
• Plans and directs the establishment and implementation of internal controls that ensure all asset forfeiture transactions are accurate, balanced, and properly accounted for in the appropriate financial systems.
• Directs the establishment and administration of quality assurance programs to assess the efficiency and effectiveness of the USMS Asset Forfeiture Program.

Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

https://www.justice.gov/jmd/page/file/1394116/dl?inline

Starting at $139,395 Per Year (GS 14)

• Maintains a cognizance of the organization's Cybersecurity policy and develops procedures that implement initiatives to include remote access, cybersecurity tools, web cache, network demilitarized zone.
• Provides security solutions and evaluates their impact on security infrastructure.
• Sets and establishes requirements to develop and implement information systems securitytechnology and procedures, to include public key infrastructure and biometrics technologies that address access control.

Starting at $117,962 Per Year (GS 13)

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.

As a Public Affairs Specialist at the GS-1035-13 level, some of your typical work assignments may include:

• Developing formal remarks, speeches, and talking points to senior and executive leadership.
• Gathers, researches, writes, and edits communications materials; coordinates the development of internal publications; and creates and maintains communications and production calendars, project timelines, and plans.
• Research, write, and edit communications materials such as briefing materials, newsletters, employee communications and promotional materials.

Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

https://www.justice.gov/jmd/page/file/1394116/dl?inline

Starting at $117,962 Per Year (GS 13)

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self.  Diversity is what makes our culture here at Dan’s

The YOU:

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Package Description: Shift Details: 09.00-17.00 MON-SUN At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Manager. It is essential for this role your hold a Full UK drivers license with access to your own vehicle. ABOUT THE ROLE Your focus as Customer Service Managerwill be to Support the Manager by taking the lead on the sales process and coordinating all admissions and discharges with the home administrator. Other responsibilities will include: Greeting people politely and professionally whether in person or by telephone. Ensuring Front of House team answer the phone in line with Company policy. Managing the process of show rounds and train staff team to manage to the expected standard. Undertaking competitor analysis to ensure accurate data within the local market. Supporting the Home Manager to implement local marketing strategy. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must: Have experience in a previous administration role, sales experience is preferred. Possess effective interpersonal skills and professional telephone manner. Be confident in leading, training and supporting a small team of Customer Service Advisors. Have strong customer relation skills. Be able to prioritise and manage own workload. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents lives should be as enriching as any other. Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline, depending on the volume of applications received and business needs.

Job Title: Service Charge Analyst
Contract Type: Fixed term for up to 6 months
Salary: £40,000 per annum
Working Hours: 35 hours per week, full time
Working Pattern: Monday – Friday
Location: Arlington, London

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Service Charge

You will be responsible for the accurate calculation, construction and issue of all services charges, including both annual revenue charges and major works charges for properties. Be responsible for the accurate calculation and issue of all rents in the housing portfolio work as required with other departments to achieve this.

About you

We are looking for someone who

• Experience in dealing with service charge and rent setting.
• Experience in dealing with variable service charges.
• Experience and knowledge in legislation and regulations.
• Knowledge of property management and experience of calculating and issuing property charges, including services and rents.
• Extensive knowledge of leases, tenancies, legislation and case law in relation to service charges and rents.
• Very good IT skills generally and specifically in relation to Excel.
• The ability to build effective links with relevant stakeholders, both internally and externally.
• Driven and target orientated.
• Commitment to delivering exemplary and industry leading customer service.
• Degree level education.

Why Riverside?

One Housing is part of Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer 

• Competitive salary

• Paid vacation/holidays/sick time - 15 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

• Extensive product and on the job/cross training opportunities With outstanding resources

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Check us Out:  A Day in a Life at Johnson Controls

What you will do 

Johnson Controls is a global leader in the design, manufacture, installation, and service of a comprehensive array of networked and integrated fire alarm and suppression, security, and communications systems. Our continued success and growth has produced a need for a SSE, Service Sales Executive. The primary function of this position is to promote and sell service agreements for commercial building systems products to include fire alarm, suppression, sprinkler, security, sound, communication and inspections. Determine customer needs and develop sales strategies to meet those objectives. Close sufficient sales to meet sales plan objectives. Develop a positive ongoing relationship with customers. Develop and maintain an active proposal backlog that will support the sales plan. Conduct building surveys to support the development of estimates.  

How you will do it 

• Establish contact with prospect and qualify potential buyers of service contracts by scheduling sales calls, following up of leads and utilizing outlined marketing strategies. 

• Determine customer needs and develop a sales strategy to gain customer understanding of company service offerings. 

• Close sufficient sales to meet sales plan objectives. 

• Develop and maintain an active proposal backlog that will support achieving the designed sales plan. 

• Conduct building surveys to support the development of estimates. 

• Maintain correct and complete records of all sales related activities. 

• Submit all required sales reports, expenses, competitive activity and correspondence in an accurate and timely manner. 

• Develop a positive ongoing relationship with customers to ensure that Johnson Controls is meeting their requirements to ensure long-term customer loyalty. 

• Support the service department to generate leads for service or equipment/device upgrades. 

• Performs other duties as required. 

What we look for  

Required 

• Must have ability to handle a variety of situations encountered during sales process.  

• Must be able to work with minimal supervision.  

• Excellent communication skills.  

• Must have the ability to persuade and close sales and handle a variety of situations encountered during sales process and disciplined to work with limited supervision.  

Preferred 

• Bachelor degree in a technical or business discipline preferred or equivalent experience.  

• One to three years of sales experience in a related business with a proven successful record of accomplishment that is verifiable.  

#LI-AA2

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Referral Bonuses
• Comprehensive Benefits
  • Medical/Dental/Vision insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • 401(k) savings plan with company match
  • Short-Term and Long-Term Disability
  • Employee Assistance Program
  • Wellness Program
  • And More!

What you will do        

Under direct supervision, tracks and provides direct support for the planned service agreement renewal process. Actively participates in accounts receivable activities such as collections and new customer authorizations. Provides back up customer call handling, as needed. Provides administrative, day to day support in the service operational areas.

How you will do it

1. May be responsible for the scheduling, tracking, and monitoring of the touch point plans and the contract renewal life cycle process with the account owners. Escalate issues to appropriate individuals for timely follow-up as required. May require direct interaction with customers for follow-up to secure purchase orders or to meet special invoicing conditions. 

2. Updates the Service delivery plans as required by team. 

3. Runs query reports, researches, and reconciles unaligned costs, such as labor hours, material purchases, expenses and other service-related transactions. 

4. May prepare and submit service billings in a special invoice format as defined by individual customer account special handling requirements. 

5. Reconciliation of accounts payable exceptions as necessary. 

6. Researches, resolves, or escalates accounts receivable disputes as outlined in the escalation process. Works with Accounts Receivables contact to assist with resolution of truck-based team A/R issues. Determines appropriate actions for timely resolution. If needed, will interact with Customer to resolve receivable issues. Processes invoice credits and re-bills, as necessary. Proactively contacts customers ensure customer satisfaction and a commitment to pay. 

7. Updates and retains customer account information related to special billing conditions, tax status, invoice approval contacts, billing addresses and special billing rates up to date. 

8. Support inventory control process including updating equipment asset transactions. 

9. Assist CSAs in resolution of warranty/SD warranty issues. 

10. Provide additional service administration support, as required.

What we look for

Required

1. Strong interpersonal skills to effectively communicate with both internal and external clients.

2. Able to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.

3. Able to prioritize work activities based upon financial impact to desired business goals.

4. Experience and/or basic project accounting or costing principals is desired. 

5. High school diploma or equivalent required, plus three to five years of related work experience, preferably within a service & sales, or technical work environment.

6. Proficient computer skills within the following applications: Advanced Microsoft Word, Excel, ACCESS, Desktop Publishing, and Internet business application usage.

7. Demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care
• Extensive product and on the job/cross training opportunities with outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Company vehicle, Tools and Equipment to complete all jobs
• Providing Scheduling and management support

What you will do  

*This position is a hunter role. Significant day travel required : remote home office MUST be located within the following areas in Texas: San Angelo, Big Spring, Midland or Abilene.

Preventative Service Sales Executive role, Midland Area, TX is critical to the overall growth and profitability of the business! The chosen candidate will be an experienced Fire Service Sales professional with skills to promote and sell service agreements (Preventative Maintenance Agreements) for building systems including, fire alarm, suppression, sprinkler, security, sound, communication, and inspection.  

How you will do it  

• As a Business Development Executive you will lead the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing design, crafting contract, negotiating terms, and closing opportunities.
• Sales achievements – meeting and exceeding financial targets where adherence to predetermined metrics is closely monitored, animalized, and enforced   
• Proven knowledge of each stage of the sales cycle and process  
• Prove-able sales results – acquisition, organic growth, and retention   
• History of territory management and strategic thinking   
• Relationship (internal and external) expert, broker, and nurturer   
• Embraces the value and necessity of new tools, methods, and ideas.   
• Interested in self and team development as well as adding maximum value in a complex, exciting, and "no excuses" sales environment.   
• Grasps concepts easily and eager for continuous learning opportunities   
• Develop and maintain an active proposal backlog that will support achieving the designated sales plan. 
• Develop financial justifications, prepare proposals, make presentations, and perform follow-up for closing of the sales.  sales to meet or exceed sales plan objectives. 

What we look for  

Required 

• Enviable presentation skills complete with the ability to captivate in both individual and group communications.   
• Selling of "service" and intangibles   
• Experience in sales methodologies, standards, and disciplines.  
• Highly Self-motivated and success driven  
• Track record of success
• High energy level with a focus toward customers and a strong desire to succeed.  
• High degree of self-discipline. 
• Good interpersonal skills, attention to detail, excellent communications skills and ability to persuade and close sales required.  
• Personable, out-going, upbeat, genuine, reliable, influencing, and memorable. 
• Minimum 4 years of successful sales experience within a quota setting environment

Preferred 

• Bachelor’s degree in marketing, Business or Engineering preferred
• At least 3 years prior sales experience preferred
• Knowledge of fire and life safety industry   
• Knowledge and experience in SalesForce.com   
• Aptitude for technical knowledge with high level of attention to detail   

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.

What we offer:

•             Competitive Starting Pay

•             Paid Training

•             Global Advancement Opportunities

•             Company Vehicle (as applicable)

•             Referral Bonuses

•             Comprehensive Benefits

•             Medical/Dental/Vision insurance

•             Health Savings Account (HSA)

•             Life Insurance

•             401(k) savings plan with company match

•             Short-Term and Long-Term Disability

•             Employee Assistance Program

•             Wellness Program

•             And More!

What you will do: 

Service Technicians diagnose problems and perform service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems and other related building system products at customer sites.  

How you will do it:

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.  
• Service, troubleshoot, and install card access, CCTV, and burglar alarm systems.  
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.  

• Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction. 
• Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers.  
• Obtain customer signature upon completed service call assignment.  
• Available for on-call emergency service.  
• Perform other duties as assigned. 

What we look for:  

Required 

• 2-year degree or equivalent combination of education and experience.  
• 4 years documented experience with card access and CCTV. 
• Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices. 
• Experience installing, inspecting, repairing, and programming card access and CCTV. 
• Fire alarm experience is a PLUS! 
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals. 
• Ability to follow verbal and written instructions. 
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. 
• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. 
• Ability to work flexible hours including weekends to meet customer requirements. 
• Overnight travel may be required. 
• Demonstrate a high level of customer service. 
• Maintain truck inventory to ensure timely response to customer needs. 
• Ability to adhere to, implement, and always follow safety guidelines and procedures. 
• Strong organizational skills, positive attitude, and an ability to learn quickly. 
• Possess a valid driver’s license and driving record that meets company requirements. 
• Able to pass a pre-employment background and drug test. 
• Retain any licenses that are required by National, State and Local codes. 
• Knowledge of applicable NFPA standards. 

Preferred: 

• NICET III preferred in the subfield of Special Hazard Systems or Level III in subfield of Fire Alarm. 

HIRING HOURLY RANGE: $30.12- $43.36 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)  This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.