Total 442 customer service job vacancies in site butterworth hospital 100 michigan st grand rapids

Customer Service/Operation Officer

Requirements

•             Fresh graduates are encouraged to apply

•             Good communication and interpersonal skills

•             Ability to multi-task, prioritise and manage time effectively

•             Proficiency in relevant software applications and data entry.

Responsibility

•             To efficiently handle inbound and outbound customer message inquiries.

•             To be constantly guided by company's service standards.

•             Ability to resolve customer issues promptly and effectively.

•             Effectively manage large numbers of message

•             Accurate data entry skills for maintaining records and tracking shipments.

•             Follow communication procedures, guidelines and policies

Benefits

• Annual leave and sick leave
• Bonus
• KWSP and SOCSO
• Medical Claim
• Increments to upgrade your basic salary & improve your lifestyle.
• Working hours 8:30am - 6pm (Monday to Friday)

客戶服務/營運官

要求

• 鼓勵應屆畢業生申請

• 良好的溝通與人際溝通能力

• 能夠同時處理多項任務、決定優先順序並有效管理時間

• 熟練相關軟體應用與資料輸入。

責任

• 有效處理入站和出站客戶訊息查詢。

• 始終遵循公司的服務標準。

• 能夠及時有效地解決客戶問題。

• 有效管理大量訊息

• 用於維護記錄和追蹤貨運的準確資料輸入技能。

• 遵循溝通程序、指南和政策

好處

• 年假和病假
• 獎金
• KWSP 與 SOCSO
• 醫療索賠
• 增加您的基本工資並改善您的生活方式。
• 工作時間 上午 8:30 至下午 6:00（週一至週五）

• To ensure Easy Payment Product Sales & operations are functioning well.
• Maintain a good level merchant servicing.
• To monitor merchant sales performance, identify and develop new account. Merchant servicing, handle & follow up merchant’s complaints & feedbacks.
• Active engagement with the merchant.
• Conduct training to new merchant. o create and build up good relationship between organization and merchant to create loyalty business partner.
• Monitoring sales claim and ensure no sales claim expired.

Job Requirements

• Degree or Diploma holder in any discipline
• STPM/SPM with minimum 3 years related experience and with leading team experiences.

Skills Requirements

• Lesson planning skills to plan lessons by incorporating the key elements systematically.
• Presentation skills to deliver the content to participants.
• Able to communicate to all level and target audience.
• Listening skills to empathize and listen to other person’s ideas.
• Persuasion skills in order to move others into positive action, attitudes and behavior, ability to handle & manage stress.
• Good command of English and Bahasa Malaysia.
• PC literate.

Perks & Benefits

• Medical insurance
• Open culture

Job Highlights

• Competitive Salary Package
• Incentive

Main Purpose of Job:

The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing.

Job Description:

• Responsible to each separate individual result (collection result).
• Advise customer to make the payment on time.
• Re act as a reminder to remind customer regarding the payment due date
• Response customer request based on the customer requirement
• To ensure to maintain customer service and company image.
• Complete dunning activities based on allocated queues.
• Extensive follow up with customer via phone calls/email/fax to ensure that they pay in accordance to credit term.
• Ensure good clients relationship & service levels.
• Achieve the set standards in collections and financial objectives of collections by the management.

Job Requirement:

• Minimum SPM, STPM, Diploma or Degree Holder.
• Fresh graduate are encourage to apply.
• Good communication in English & Malay
• Well knowledge of PC and proficiency in MS Office
• Listening skills to empathize and listen to other person’s ideas
• Persuasion skills in order to move others into positive action, attitudes and behavior
• Ability to handle & manage stress

Additional Information:

• Working Day: Monday - Saturday (6-day work and selected candidates will be entitled for one rest day and off day on alternate basis)
• Working Time: 9 a.m. - 6 p.m.
• Incentive provided if meet KPI

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Medical insurance

• As a Financial Customer Liaison you will be responsible for the following duties (if selected at the GS-07 level, duties will be performed in a developmental capacity):
• Provides financial support by serving as liaison between the site and DFAS on behalf of employees, contractors and management to ensure prompt and accurate handling of financial transactions.
• Serves as the primary POC for Defense Finance and Accounting Service (DFAS) personnel regarding material sales, accounts receivable, and accounts receivable related issues.
• Liaises with various parties to include, but are not limited to, DFAS, customer account specialists and customers to research and resolve billing and accounts receivable issues.
• Works with DFAS to resolve customer direct blocked invoices due to contract and goods receipt related discrepancies.

So…. What is this role exactly?We have an exciting opportunity here at YHG to join our growing team of Customer Resolution Advisors who always put our customers first and ensure an effective and prompt complaint resolution.

It's a great time to join this collaborative, friendly and supportive team, as we embark on finding out more about what matters to our customers and adapt our services to meet their needs. Key to the role will be learning from our complaints and understanding how we can improve our services to reduce complaints in the future. The Customer Resolution Team is a relatively new team, and it's this continued commitment to our customers that has led to this growth.
Is this the role for you?

We are looking for someone who is customer focused and truly cares about our customers' individual needs and customer experience. You will be a practical thinker and able to identify solutions, with excellent investigation skills, strong communication skills and confident at using IT systems.
What will my working week look like?
Working on a hybrid working basis (in the Northwest), you'll be working 35 hours a week, which can be flexible around you, Monday-Friday.You'll be hybrid based, and it's essential you live within a reasonable travelling distance of our Head Office in St Helens to attend team days, training and meetings when needed. Realistically, you will be required to attend the office 4 times a week during the first few months of your role and then, once you're fully settled in, a couple of times a week.
What will I be responsible for doing?
First and foremost, you will be case managing complaints from a diverse range of our customers. You will provide a single point of contact for your customers, ensuring their voice is listened to, and we truly understand their complaint and resolution they are seeking. You will liaise with a wide range of internal departments, primarily our Customer Services, Repairs and Maintenance and our Asset Management Teams to ensure the complaint is fully investigated, accurate information is provided and actioned to all involved. Once a resolution is agreed, you will communicate this response to our customers, agree any compensation to be offered and provide a written response. You will be managing a busy caseload and need to ensure that complaints are managed within agreed SLA's.
And what would make me stand out from the crowd?
To be successful as a Customer Resolution Advisor here at YHG, you will have…

• Exceptional complaint handling skills gained through relevant experience
• Experience of communicating effectively with people via telephone and email
• A good working knowledge of IT and Microsoft systems
• Good literacy and communication skills

Ideally you will ...

• Be a collaborative team player
• Be flexible, caring, and resilient
• Have experience of working with complaints
• Have an understanding of social housing and knowledge of the Housing Ombudsman's Complaint Handling Code

This role is really suited to someone who is passionate about resolving complaints and strives to do their best for each customer, ensuring an exceptional service experience, each and every time.
If this sounds like the role for you, then we would love to hear from you!
That all sounds great. What's in it for me?
In return, we offer a salary between £25,500 - £29,400 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.
At #TeamYHG we measure performance output and quality, not hours and minutes. We offer a flexible, homeworking culture where you're trusted to get the job done.
If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our purpose-built collaboration, wellbeing, and social space.
On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.
And who are Your Housing Group?
Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work.
If you would like more information on the role above or an informal chat regarding your career - please contact me on the details.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Duties include but not limited to:

• Using proper cleaning solutions to sanitize food preparation surfaces.
• Cleaning walk-in refrigerators and freezers in a food service or food handling organization.
• Handling and storing sanitized dishes, glasses and silverware for public use.
• Making sandwiches using prepared ingredients for cafeteria or buffet lines.
• Portioning food items into standard serving sizes using the proper utensils and containers.
• Assembling and tossing fresh fruit or green salads in large quantities for public consumption.
• Brewing coffee in a restaurant/commercial size coffee maker.
• Setting up glasses, silverware, dishes, trays and condiments in communal dining areas.
• Scouring and scrubbing heavy cooking utensils such as mixing bowls and pots.
• Performing heavy duty cleaning tasks such as ceilings and/or exhaust hoods.
• Loading and operating a continuous conveyor belt feeding dishwasher.
• Setting up cafeteria lines and/or steam-tables with hot and cold food items.
• Standing/walking to clear tables and carrying trays of heavy dishes for several hours or more at a time.
• Sweeping and mopping floors repetitively in high traffic areas such as corridors, entry ways, cafeterias and other areas.
• Moving kitchen equipment such as stand mixers, weight scales and meat slicers to clean spaces behind and under such equipment.
• Delivering meals, which may include hot foods and liquids, to patients' bedsides or patrons.
• Emptying trashcans containing food scraps and waste.
• Reading and understanding written material such as time and duty schedules.
• Reading and following instructions with regard to safety data sheets for hazardous chemicals.
• Reading and following instructions on menus, recipes, and/or basic work instructions.
• Following label directions in using cleaning or disinfecting/sanitizing agents.
• Applying sanitation principles to safeguard food against spoilage and waste.
• Adhering to safety policies and procedures when performing manual work involving lifting, carrying, transporting and delivering food or other items.
• Working quickly without accidents while at the same time being attentive to the quality of your work.
• Recognizing typical health and safety hazards for yourself and other workers around you.
• Working rapidly and accurately under the pressure of deadlines.

1. Sets up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items including meats, vegetables, salads, desserts, bread, butter and beverages. Sets up and distributes food and beverages to the rooms, ensuring appropriate serving utensils are used, and replenishes items when necessary. Breaks down and cleans area when meals are complete. Sets up dinning room tables for service, places food and beverages on tables, and replenishes items as necessary. Sets up and operates dishwashers, performs preventive maintenance and cleaning. Scrapes, soaks, scours and scrubs bowls, pots and pans. Also performs heavy duty cleaning tasks such as ceilings, exhaust hoods, under and behind kitchen equipment, washes floors and walls, walk-in refrigerators and freezers, sanitizes garbage cans. May unload food from delivery trucks. Collects and transfers trash from work area to disposal area.

2. Assembles and tosses fresh fruit or green salads in quantity using prepared dressings, serves into standard serving sizes. Makes cold sandwiches using prepared ingredients. Prepares milk and milk allergy substitutes.

3. Provides assistance to the Cook and Cook Supervisor regarding food preparation by peeling, chopping, grinding, paring, cutting, slicing, dicing, pureeing, dredging, flouring or breading; weighs, measures and assembles ingredients for regular and special dietary menu items. On a regular basis, prepares uncooked food items. Using correct measuring utensils and/or portion control scales, portions foods IAW USDA Food Program for distribution and meal service, and covers, dates and stores leftovers according to established procedures.

4. Ensures kitchens are adequately stocked and equipped with the necessary food and equipment. Informs supervisor if ingredients for menu items are not available to allow adequate time for items to be procured for use.

5. Prepares baby formula, in compliance with USDA food requirements for children ages 6 weeks to 11 months. Ensures correct proportions, as governed by the USDA food programs, are provided at the center(s) on a daily basis. Receives and inventory food deliveries. Ensures that all food is of top quality and freshness before receiving and/or preparation.

6. In the absence of the Cook, may perform a variety of cooking tasks with direct supervision and direction. Follows posted USDA approved menus. If changes are necessary, notifies supervisor prior to making the change. Follows standardized recipes in preparing meals for the CDC.

7. Ensures compliance with standards as set by the USDA Food Program, base Public Health, and Safety and meets all DoD standards for Food Health & Safety.

8. Incumbent is responsible for independently completing work as scheduled after initial oral or written instructions when changes or new assignments are made. Supervisor periodically checks to see that work is done on time and according to instructions.

Physical Effort: Frequently lifts or moves objects weighing up to 40 pounds. Continuous standing, walking, frequent stooping, reaching, pushing, pulling and bending. May be required to work on ladders and use powered cleaning equipment.

Working Conditions: Uncomfortably high temperature and humidity are created by steam and heat from cooking and dishwashing. Area is usually noisy and there is a danger of slipping on wet floors where food or beverage has been dropped. Exposed to hot liquids, sharp cutting blades, hot working surfaces and extreme temperature changes when entering walk-in refrigeration or freezer units.


If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12619417

Duties include but not limited to:

• Using proper cleaning solutions to sanitize food preparation surfaces.
• Cleaning walk-in refrigerators and freezers in a food service or food handling organization.
• Handling and storing sanitized dishes, glasses and silverware for public use.
• Making sandwiches using prepared ingredients for cafeteria or buffet lines.
• Portioning food items into standard serving sizes using the proper utensils and containers.
• Assembling and tossing fresh fruit or green salads in large quantities for public consumption.
• Brewing coffee in a restaurant/commercial size coffee maker.
• Setting up glasses, silverware, dishes, trays and condiments in communal dining areas.
• Scouring and scrubbing heavy cooking utensils such as mixing bowls and pots.
• Performing heavy duty cleaning tasks such as ceilings and/or exhaust hoods.
• Loading and operating a continuous conveyor belt feeding dishwasher.
• Setting up cafeteria lines and/or steam-tables with hot and cold food items.
• Standing/walking to clear tables and carrying trays of heavy dishes for several hours or more at a time.
• Sweeping and mopping floors repetitively in high traffic areas such as corridors, entry ways, cafeterias and other areas.
• Moving kitchen equipment such as stand mixers, weight scales and meat slicers to clean spaces behind and under such equipment.
• Delivering meals, which may include hot foods and liquids, to patients' bedsides or patrons.
• Emptying trashcans containing food scraps and waste.
• Reading and understanding written material such as time and duty schedules.
• Reading and following instructions with regard to safety data sheets for hazardous chemicals.
• Reading and following instructions on menus, recipes, and/or basic work instructions.
• Following label directions in using cleaning or disinfecting/sanitizing agents.
• Applying sanitation principles to safeguard food against spoilage and waste.
• Adhering to safety policies and procedures when performing manual work involving lifting, carrying, transporting and delivering food or other items.
• Working quickly without accidents while at the same time being attentive to the quality of your work.
• Recognizing typical health and safety hazards for yourself and other workers around you.
• Working rapidly and accurately under the pressure of deadlines.

The incumbent assists in all aspects of the development, coordination, and management of the Center for Development and Civic Engagement (CDCE) Office and is responsible for independent management of specific programs or portions of larger programs. This includes, but is not limited to, planning, establishing and implementing policy, developing program goals and objectives, managing, evaluating, and coordinating (internal and external) resources of assigned areas.

• Assist in Development, coordination, and management of Center for Development and Civic Engagement (CDCE) office.
• Takes proactive role in meeting the needs of the facility or other VA affiliated program in establishing a vital link with the community.
• Interviews, schedules, places, and evaluates volunteers.
• Prepares volunteer personnel files in accordance with The Joint Commission and standards of VHA volunteers.
• Coordinates data analysis from diverse sources to prepare reports and evaluations of CDCE/Voluntary service programs and other initiatives.
• Plans and executes a variety of complex internal and external special events, including VISN-wide and national events where the local facility is a key host or sponsor, or responsible for securing major monetary or in-kind donations and volunteer support.
• Implements the strategic and operational plans developed by the CDCE/Voluntary Services Officer.
• Develops recruitment materials geared at both volunteers and community partners.
• Manages implementation of the Continuity of Operations and Emergency Management Plans in relation to volunteer training and communication, deployment of resources , and support of the overall facility emergency plan.
• Manages of all in-kind donations

• Nurse Manager (NM) is the designated first-line supervisory authority and is responsible and accountable for the 24/7 operation of their assigned units and provides coverage for other NMs as needed. The NM is responsible and accountable for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance. They function as a role model, educator, practitioner, and supervisor providing leadership to the team. They enhance care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.
• The NM seeks knowledge from professional organizations to enhance leadership and career growth. They adhere to ethical principles in decision-making, fostering accountability at personal, organizational, and staff levels. They equip staff with tools for culturally competent care and promotes a culture of accountability for high-quality, cost-effective outcomes. They cultivate alliances across the care continuum, building trust through active listening, engagement, and emotional intelligence.
• The NM participates in the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care. Ensures compliance with accreditation and regulatory standards. Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution. They promote an inclusive workplace valuing diversity to achieve the organizations vision and mission.
• The NM maintains knowledge and ensures compliance with all regulatory and accreditation standards, Directives, policies, and standard operating procedures (SOP).

MAJOR DUTIES include but are not limited to:

• Set up assigned station with the correct supplies and food items
• Serve food cafeteria style by placing uniform portions of food on customers'/patients'/residents' plates
• Break down and clean the station when assigned
• Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary
• Return soiled trays and dishes to the dish room
• Deliver meal trays to the patients' bedsides and report the patients' comments and complaints to the supervisor or dietitian.
• Prepare beverages according to the number of servings required
• Prepare fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities
• Sort, wash, peel and cut cold foods using knives or other equipment
• Provide assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes
• Prepare uncooked food items, such as sandwich spread and salad dressings
• Operate and break down and clean all equipment assigned to food service and related areas
• Portion food items into standard serving sizes using the proper utensils and specified dishware
• Prepare boxed/to go meals
• Select and place correct items on patient trays
• Read and interpret a regular or modified menu, individual diet cards, tray tickets or patient selections
• Identify obvious discrepancies between the prescribed diets and the food items designated by the menu
• Decide what food items to serve for the most common diets
• Perform heavy-duty cleaning tasks throughout the food service and related areas
• Separate food waste, trash/recyclables from dishes, glasses and silverware
• Unload food/tray delivery carts
• Store sanitized dishes, glasses and silverware
• Scrape, soak, scour, and scrub cookware and utensils
• Move garbage cans when collecting and transferring trash from the work area to the disposal area
• Other duties as assigned to meet the needs of the Medical Center