Total 10 customer service job vacancies in mold ch7 1pz

In this role, we'll need you to implement policies and enact service developments and policy changes within own area of practice as agreed with the relevant lead social worker and/or team leader. You will provide support to the wider multidisciplinary team regarding both childrens and adult safeguarding responsibilities, and will also demonstrate the skills to maintain your Social Work professional identity and assert the social perspective when working within the prison environment. Please see attached Job Description/Person Specification for full duties.

Senior Maintenance Surveyor

On-going contract

Flintshire

About the role

Manage the workload and staff of the Capital Works Team

provide technical support and inspect, report, and monitor progress and quality of works in respect of maintenance and improvement programmes to the Councils property.

where necessary and under the direction of the Asset Manager action corrective works and variations to contracts.

communicate planned maintenance/improvement programmes to tenants and leaseholders

conduct consultation exercises and customer satisfaction surveys in respect of

Planned maintenance and improvement programmes and write/monitor action plans for service improvements

Responsibilities

• Under the direction of the Asset Manager, supervise planned maintenance/improvement contracts, including preparation of financial reports, progress monitoring, quality monitoring, minutes of meetings, deal with interim valuations, issue and evaluate variations, settlement of final accounts and claims and, maintain all necessary administrative records.
• Visit sites on a regular basis, to inspect key stages of works in consultation with the contractor and tenants. Monitor and record standards and progress of works on site and bring problems encountered to the attention of the Planned Maintenance Officer at an early stage.
• Attend site meetings, snagging, hand-overs and defects inspections and prepare appropriate notes and minutes of project management meetings, as required.
• Under the direction of the Asset Manager, prepare tender documents including the compilation of schedules of rates, specifications, schedules of works, drawings, conditions of contract and forms of tender.
• To survey properties and collect and check existing data for the Property Asset Management database through the use of software and database programmes.
• To survey properties / estates and draft health and safety (CDM) risk assessments in respect of proposed maintenance/improvement programmes.
• To assist in the formulation of building maintenance and improvement programmes.

Qualifications and Knowledge

• HNC/BTEC or technical qualification appropriate to property construction and maintenance
• Minimum 3 years relevant experience in property services, building industry or related discipline (preferably in Social Housing Environment)
• Experience of using IBS or similar repairs/maintenance systems and other IT applications
• Demonstrate understanding in the management of budgets
• Show commercial awareness of the sector
• Knowledge of Landlord and Tenant Act, Right to repair Regulations, Welsh Housing Quality Standards, HHSRS and general landlord responsibilities with regard to disrepair

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk

Flintshire County Council is seeking a Senior Social Worker to join our Pathways and Permanence team, focusing on Children Looked After. This is a fantastic opportunity to be part of a supportive, friendly, and dedicated team that is committed to making a positive difference in the lives of children and families.

Responsibilities:
As a Senior Social Worker, you will play a vital role in our team, bringing your expertise to support and guide others. Your responsibilities will include:

• Supervising newly qualified social workers, student social workers, and social work assistants, helping them grow and develop in their roles.
• Handling more complex cases, performing thorough assessments, and managing risks effectively.
• Providing casework supervision to other team members, ensuring high standards of practice and care.
• Working closely with colleagues and partner agencies to ensure the best possible outcomes for children and families.
• Contributing to the overall development of the team, sharing your knowledge and experience.

Requirements:

• A degree in Social Work and CPEL (or equivalent qualification).
• A minimum of 3 years' post-qualification experience in social work.
• Registration with Social Care Wales.
• The ability to speak Welsh is desirable but not essential.

How to Apply:

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

This is a fantastic opportunity to join a long established business who offer genuine career progression opportunities as they continue to grow.
Due to the on-going expansion of the business, an opportunity has become available for an experienced Customer Service Advisor/Administrator/Scheduler to join the dynamic Service Team.
This is an excellent opportunity for an enthusiastic, organised and hard-working individual who is seeking professional development. They are looking for an enthusiastic, forward-thinking person who is interested in progressing with the business over the long-term.
You will be working closely with the Service Manager, Engineers and the rest of the Service Team to maintain the highest level of service & support to their clients.
Key tasks will include:
• Day to day management of assigned engineer's diaries and workload
• Contacting clients to schedule in engineer appointments
• Daily processing of client requests for engineer appointments
• Management & ownership of routine maintenance visits to ensure they are completed within the required time frames
• Management and ownership of corrective and small installation jobs for assigned regions including booking in with clients, ordering required equipment and arranging overnight accommodation for engineer as required
• Answering the telephone & providing telephone administrative support to engineers and clients
• Acting as liaison between clients and the company via telephone & email
• Ordering equipment for specific jobs and ensuring delivery to correct address
• Providing administrative support to the Service Manager & other members of the Service Team

The right person for this role will have:
• A positive can-do attitude & excellent interpersonal skills
• Extensive administrative experience in a busy office environment
• Experience managing engineers would be an advantage but not essential
• Strong, proven organisational skills
• The ability to prioritise & self-manage daily workload
• A confident, professional telephone manner
• A high-level attention to detail
• Experience in data entry and/or use of client management software
• Experience in Microsoft Office Suite (Word, Excel, Outlook)
• IT literate

Remuneration & Benefits:

• £25,000-£27,000p/a
• 28 Days Holiday (Inc Bank Holidays)
• Pension
• Numerous Social Events
• 8.30 – 5.00 Mon-Fri (1 hour lunch)
• Casual Dress
• On-Site Gymnasium

This is a fantastic opportunity to join a long established business who offer genuine career progression opportunities as they continue to grow.

This is a fantastic opportunity to join a long established business who offer genuine career progression opportunities as they continue to grow.
Due to the on-going expansion of the business, an opportunity has become available for a Stock Coordinator/Administrator to join the dynamic Service and Maintenance Team.
This is an excellent opportunity for an enthusiastic, organised and hard-working individual who is seeking professional development. They are looking for an enthusiastic, forward-thinking person who is interested in progressing with the business over the long-term.
Job description

They are looking for an ambitious individual who can bring a level of experience and confidence to the role and is looking for a long successful career within this ever growing business.

They are passionate about personal development and actively encourage progression within the team, something evident within their current management team who all started in administration/customer service roles.

Day to Day duties:

• Raising incoming Purchase Orders
• Accepting deliveries of stock orders advising relevant colleagues when kit has arrived for jobs
• Order parts required for jobs
• Manage the ordering of parts from recently accepted quotes
• Answering in-coming calls.
• Follow up customer quotes alongside service colleagues.
• Liaise with colleagues to conduct stock take of stores and engineer vans.
• Contact customers where required, liaising with colleagues to establish if engineer attendance is required.
• Raise jobs for engineers and update customer records.
• Support monthly Invoicing.
• Liaise and assist with service desk colleagues to support customer contact and to book works.

This position will be focused on customer communication alongside managing stock movement to support the rest of the Service Team to ensure that works are completed in a timely and correct manner.

Person Specification:
• General IT skills - using Microsoft Office (Word, Excel, Outlook etc)
• A high-level attention to detail
• Clear & confident communication skills (verbal & written)
• A confident, friendly manner & strong interpersonal skills
• Willingness to learn and an interest in office and stores administration
• Previous administration experience is essential.
• Experience of using customer record management systems and planning jobs/works is desirable but not essential.
• Full training in the procedures and industry-specific software packages will be provided.

Remuneration & Benefits:

• £25,000-£26,000 p/a depending on experience.
• 28 Days Holiday (Inc Bank Holidays)
• Pension
• Numerous Social Events
• 8.30 – 5.00 Mon-Fri (1 hour lunch)
• Casual Dress
• On-Site Gymnasium

This is a fantastic opportunity to join a long established business who offer genuine career progression opportunities as they continue to grow.

In this role, we'll need you to implement policies and enact service developments and policy changes within own area of practice as agreed with the relevant lead social worker and/or team leader. You will provide support to the wider multidisciplinary team regarding both childrens and adult safeguarding responsibilities, and will also demonstrate the skills to maintain your Social Work professional identity and assert the social perspective when working within the prison environment. Please see attached Job Description/Person Specification for full duties.

Housing Support Worker
Yeovil and Bridgewater
Monday to Friday, 8:00 AM - 4:00 PM/2 pm -10 pm 1 Saturday a month
3 month contract

The Housing Support Worker is responsible for providing housing-related support to vulnerable individuals, facilitating successful move-on outcomes, and promoting independence. This role involves engaging with service users, delivering effective support plans, and ensuring properties are maintained to a high standard.

Key Responsibilities:

• Engage with referral agencies to generate referrals for the service.
• Plan and deliver effective support and safety plans with service users.
• Ensure properties are adequately equipped, maintained, and furnished.
• Issue correct tenure and support agreements, ensuring compliance from service users.
• Empower and motivate service users to identify and achieve desired outcomes.

Professional & Technical Expertise:

• Maintain regular contact with service users as per service requirements.
• Maximize rent collection and minimize rent arrears in line with targets.
• Report property maintenance issues promptly to maintenance staff.

Organisational Performance and Compliance:

• Conduct initial and regular assessments of service users' needs and risks.
• Contribute towards meeting individual and team performance targets.
• Commit to learning and development to improve practice and support skills.
• Maintain up-to-date records and produce reports as required.
• Keep up-to-date with relevant regulatory requirements and engage in audits.

Qualifications and Experience:

• Previous experience in a housing support role.
• Valid driver's license, own vehicle, and business insurance.
• Enhanced DBS certification for working with adults.
• Strong organizational and communication skills.
• Ability to work independently and engage in lone working situations.

The Package
This is a temporary, Housing Support worker role,40 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary Housing Support worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Housing Support worker role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Housing Support worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.

Liberty has an exciting opportunity for a Service & Repair Gas Engineer to join our team, based in Leeds. You will be working on social housing, on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £34,685.00 basic per annum Plus OTE of up to £45K, Company Van & Fuel Card Plus Excellent Benefits!

We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work.

The strength of our organisation lies in the quality of the people we work with. We’re proud to employ the most talented, driven individuals within the property services sector.

Responsibilities for this Service & Repair Gas Engineer will include:

Undertake the servicing, repairing and maintenance of Domestic heating systems

Complete works in accordance with specification and gas safe regulations

Completion of all relevant paperwork

Ensure customer satisfaction and safety

Participate in out of hour's works, including overtime and call out

Work to operational procedures, safe working practices and H&S procedures

Reporting of all accidents, near miss events or potential hazards

Undertake all other maintenance works within remit

Work flexibly with a diverse range of customers



What we are looking for in our ideal Service & Repair Gas Engineer:

Recognised formal training attaining the relevant craft qualification, NVQ Level 2/3

or equivalent

ACS Qualifications CCN1, HTR1, CKR1, CENWAT

LPG, UNVENTED qualifications are desirable

Understanding of gas legislation

Full driving license

Understanding of Health and Safety and working to best practice

Ability to manage own time and workload

Experience of working with the public, demonstrating excellent customer service

Flexibility

We offer a range of benefits for a rewarding career including though not limited to:


Pension scheme
23 days Annual Leave, plus Bank Holidays
Cycle to Work scheme
Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
YuLife, includes:
Life Insurance/Death in service benefit – 2x annual salary value
Smart Health (including round the clock access to 24/7 UK-based GPs)
Best Doctors to provide a second opinion on complex cases or diagnosis
Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
Online Health Check
Nutrition consultations
Online fitness program
YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
Free will writing
Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards.
Exclusive membership and wellbeing product discounts
Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
Discounted gym membership
Savings on cinema tickets, travel, holidays & retail


In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required.

Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement

As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty.

Please note, only candidates who have the right to work in the UK will be considered for this vacancy.

If you have the desire to work in a busy and high performing team, why not join us as our Gas Service & Repair Engineer, click “apply” below – we want to hear from you!

The closing date for applications is 4th April 2024, however we do reserve the right to close this earlier due to the volume of applications received.

Join our team as a Afternoon Food Service Assistant in Deeside, Clwyd, CH5 2QP and be a vital part of delivering exceptional food services! We're looking for enthusiastic individuals to come and join us at our prestigious corporate site. If you have a passion for hospitality then we would like to hear from you! Join Sodexo and be part of something greater!

What you’ll do: 

• Assist in the preparation and serving of high-quality meals
• Maintain cleanliness in food service areas
• Collaborate with the kitchen and service team for smooth operations
• Uphold food safety and hygiene standards
• Provide excellent customer service to enhance the dining experience

What you bring:

• Previous experience in a food service role is advantageous
• Great interpersonal skills and a customer service mind-set
• Ability to work in a fast paced environment
• Basic knowledge of food safety hygiene
• Team player

What we offer: 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today! 

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

• Afternoon Food Service Assistant
• 3:30pm - 7:30pm Monday - Thursday 6:00am - 11:00am Sunday
• 37.5 Hours worked per week
• £10.42 per hour + Sodexo Benefits.
• Free parking onsite
• Any other site benefits
• Online Recognition Scheme (Reward Hub)
• Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is (Insert Postcode)

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins.  We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

Liberty has an exciting opportunity for a Service & Repair Gas Engineer to join our team, based in Leeds. You will be working on social housing, on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £34,685 per annum (£16.63 per hour) basic Plus OTE of £40K+ Plus Company Van & Fuel Card Plus Excellent Benefits!

We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work.

The strength of our organisation lies in the quality of the people we work with. We’re proud to employ the most talented, driven individuals within the property services sector.

Responsibilities for this Service & Repair Gas Engineer will include:

Undertake the servicing, repairing and maintenance of Domestic heating systems

Complete works in accordance with specification and gas safe regulations

Completion of all relevant paperwork

Ensure customer satisfaction and safety

Participate in out of hour's works, including overtime and call out

Work to operational procedures, safe working practices and H&S procedures

Reporting of all accidents, near miss events or potential hazards

Undertake all other maintenance works within remit

Work flexibly with a diverse range of customers



What we are looking for in our ideal Service & Repair Gas Engineer:

Recognised formal training attaining the relevant craft qualification, NVQ Level 2/3

or equivalent

ACS Qualifications CCN1, HTR1, CKR1, CENWAT

LPG, UNVENTED qualifications are desirable

Understanding of gas legislation

Full driving license

Understanding of Health and Safety and working to best practice

Ability to manage own time and workload

Experience of working with the public, demonstrating excellent customer service

Flexibility

We offer a range of benefits for a rewarding career including though not limited to:


Pension scheme
23 days Annual Leave, plus Bank Holidays
Cycle to Work scheme
Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
YuLife, includes:
Life Insurance/Death in service benefit – 2x annual salary value
Smart Health (including round the clock access to 24/7 UK-based GPs)
Best Doctors to provide a second opinion on complex cases or diagnosis
Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
Online Health Check
Nutrition consultations
Online fitness program
YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
Free will writing
Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards
Exclusive membership and wellbeing product discounts
Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
Discounted gym membership
Savings on cinema tickets, travel, holidays & retail


In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required.

Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement.

Please note, only candidates who have the right to work in the UK will be considered for this vacancy.

As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty.

If you have the desire to work in a busy and high performing team, why not join us as our Service & Repair Gas Engineer, click “apply” below – we want to hear from you!

Closing date: 18th January 2024 (we reserve the right to close this vacancy earlier depending on number of applications).