Total 2,318 customer service job vacancies in leeds west yorkshire ls1 2le

Looking for a fresh new start in 2025?
Our exclusive West Lothian based client is expanding their customer service team and looking for an experienced call handler and administrator to join their successful team.
Working in the financial sector you will be the first point of contact for all major stakeholders wishing to discuss their applications or enquiries. You will be tasked with building rapport and leaving a positive impression on each and every interaction.
Although this is a customer service position you will be expected to achieve KPI's based on quality and compliance, especially with being in the finance sector, if successful in this role you would tasked with the following:
* Excellent customer service skills and experience
* Liaise with key stakeholders throughout the journey, including solicitors, intermediaries and lenders
* Planning and organising workload effectively to meet client expectations
* Excellent written and verbal communication skills ensuring contact with clients is clear, professional and fully updated on systems
* Achieve daily, weekly, monthly objectives & KPIs as set by your Manager
* Maximise cross sale opportunities across the business
If you have experience within the financial sector then this would be an advantage but failing this we are looking for someone with several years customer service experience within a call centre setting and ideally within a regulated industry.
The salary for this position is £23K-£25K DOE
Monday - Friday between 9am- 7pm (currently working 9am-5.30pm however they may move back to the occasional later shift in the new year).
Interviews will begin week commencing 02/12 and you would need to pass a credit check to be considered for the position.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you looking for your next reception role? Do you have a passion for providing excellent customer service? We have an exciting opportunity to work on reception in a highly prestigious managed office building in the centre of Crewe.
This role offers free parking, weekly pay, paid training and and the chance to work with a great team. This is a flexible temporary role starting next week. If you are looking for temporary work and/ or have a background in hospitalty, we would love to hear from you.

What you will be doing on Reception, in this Front of House role?

• This role would consist of multiple assignments varying in length to cover annual leave, training and sickness
• Responsible for providing
• Reception support and ensuring seamless and quality customer service for all guests and employees at the company
• Be the first point of call for all guests & visitors - greeting them on arrival and handling their enquiriesAnswering and directing phone calls.
• Managing conference room bookings and ensuring that they are set up and ready for use. Arranging refreshment and catering requestsAdditional ad hoc reception duties as they arise
• What experience do you require for this Receptionist Front of House role?
• A background in hospitality, Front of House or within a customer-oriented business
• Previous experience in reception or hosting events
• Excellent communication skills
• Strong customer service and well organised

What you will LOVE about the role of Front of House/ Reception role?

• Work hours: Monday - Friday 8 am to 5pm
• Pay rat e GBP12.02p/h
• Weekly pay
• Holiday pay
• Free parking

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Job Posting Date:  25 Nov







Company:  Coates







Position Type:  Permanent Full Time







About us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here As the first point of contact for customers at our Chinchilla branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions. Youll enjoy variety in your role including:







... Click here to view more detail / apply for Customer Service Coordinator

This is a great opportunity to join a highly reputable brand, No. 1 in their Industry Globally and a team that is highly regarded for its ability to deliver a high-end service. You will be positioned within one of the key teams servicing medical and pharmaceutical clients processing customer requests.
Representing the customer service team these roles are administrative, processing orders via an in-house logging tool, Oracle and MS Outlook and assisting within a call centre environment.
This is a high volume fast paced role that will require eye for detail and ownership of task.
About you
You will have;


similar experience with excellent data entry speed and accuracy
Previous use of Oracle, SAP or other ERP systems
Inbound customer service experience as you will be required to support your colleagues with overflow of calls relating to orders
Previous exposure to Orders, Returns, Consignment Notes
... Click here to view more detail / apply for Customer Service Representative

Your new company
Due to the partnership between Hays and a local authority within the Birmingham area, we have a new job for 4 Customer Service Assistants to join the ticketing team.
Your new role
As a Customer Support Assistant, you will be working as part of the ticketing team specifically supporting the Concession tickets. You will be looking through applications and approving them on the system for the concession tickets. Occasionally, you will be required to input information from the paper applications onto the system.
As this job is a Customer Service Advisor, you will be required to take any inbound calls from customers regarding the process of their application or any queries.
What you'll need to succeed
You will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to have previous experience working in a call centre or contact centre. Furthermore, you should be able to articulate yourself well due to the nature of this role.
In addition, this job will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks.
What you'll get in return
This is a full-time, temporary role based in Birmingham. This is a three-month contract but may be open to extension. The pay rate for this job is £13.46 per hour, paid on a weekly basis.
At Hays, we are here to support you developing your career and grow to your potential. Therefore, you will have an assigned consultant who will support you throughout your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in Local Authorities where you can apply these skills.
What you need to do now
If you're interested in this job, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client, a leader in the gambling industry, are seeking customer service representatives for hybrid roles for their collaborative CBD based office.  What's in it for you?
 

Ideal for someone looking to progress their career in customer service with experience from a call centre or office admin background.
Hybrid work arrangements scheduled around a rotating roster - across 7 days
Private Health Insurance included after 12 months.
Incredible mentorship and training provided to upskill and ensure you succeed to fast track your career.
Quick Interview process and immediate start.
Competitive annual salary based on experience of $65K Super Bonus

You will be;


Provide the highest level of support to our customers via email and chat on a range of issues
To maximise customer retention through quality customer service
Communicating and cooperating
... Click here to view more detail / apply for Customer Service Officer

Customer Service Advisor
Location: Skipton | Full-Time, Permanent | £12 per hour
Start Date: January 2024

Are you someone who takes pride in delivering exceptional customer service? Do you enjoy problem-solving and working in a dynamic environment? If so, this could be the perfect opportunity for you!

We're looking for enthusiastic Customer Service Advisors to join an industry-leading, customer-focused organisation. This is your chance to be part of an award-winning company that genuinely values its customers and puts their needs at the heart of everything they do.

What You'll Be Doing:
As a Customer Service Advisor, you'll be the first point of contact for our customers, handling inbound calls and providing them with the support they need. Your key responsibilities will include:

Responding to customer enquiries, providing accurate and helpful information about our products and services
Offering tailored solutions to meet the individual needs of each customer
Addressing and resolving customer complaints promptly and professionally
Collaborating with colleagues across different teams to ensure a smooth customer experience
Maintaining a positive and empathetic approach in all interactions, ensuring customers feel valued and understood
What We're Looking For:
To thrive in this role, you'll need:

A passion for customer service and helping others
Strong communication skills, both over the phone and in writing
The ability to think on your feet and manage multiple tasks in a fast-paced environment
Patience, empathy, and a solutions-focused attitude
A genuine desire to go above and beyond for our customers
What You'll Get:
In return, we offer a competitive benefits package designed to reward your hard work and commitment, including:

25 days holiday per year, increasing with length of service
Flexible buy or sell holiday scheme
A generous pension scheme with employer contributions
Performance-based annual bonus
Salary sacrifice options for benefits like cars and tech
And much more to support your wellbeing and career growth!
If you're ready to be part of a forward-thinking company that values customer care and employee development, we want to hear from you. Apply today and secure your place in our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Full time hours Monday-Friday; Commencing in February
$ per hour
Continuous learning and development opportunities


JK Personnel is partnering with one of the worlds largest service companies, working alongside one of Australias biggest banks to meet the diverse needs of over one million customers throughout their financial journeys. 
With a strong commitment to ensuring customer satisfaction and case efficiency, they are looking at establishing a large and dynamic customer service team.
You will be provided with comprehensive training to see you succeed in the role over a 4 week period followed by ongoing support and mentoring from team leaders.
These roles are long-term opportunities that will allow you to show your customer service and technical skills. You will work with a large team, be supported by onsite leadership, enjoy employee engagement activities and the social side working in a team environment.
The Role


... Click here to view more detail / apply for Customer Service Associate

PERSOLKELLY are in partnership with our client based in Alexandria who are a innovative homewares wholesaler, specialising in all homeware and dcor.
Due to expansion, the team are now looking for an experienced Customer Service Manager to report directly to the Director and be a vital addition to their clients, customers, and project teams.
About the role
The Customer Service Manager role is primarily responsible for contributing to the continuous improvement of staff capability and improvement of the customer experience.
Key Responsibilities:

Provide coaching to team members to ensure the team provides a consistently high standard of customers and stakeholders.
Conduct regular side-by-side call & order management observation.
Subject matter expert, & compliance, to the business policies and procedures
Utilize knowledge to monitor, coach and continuously improve team performance.
Subject matter expert, and multi-skilled, across all B2B customer
... Click here to view more detail / apply for Customer Service Manager

Our client are an international market leader, and now seeking to employ a suitably experienced Customer Service Representative in their Head Office.

General tasks will include;
• Communicate with key Accounts through various channels: phone, email, and Service platform.
• Provide information to Key Accounts about solutions.
• Ensures accurate and prompt order processing and complaint handling.
• Support internal customers: Finance, Account Managers and Technicians.
• Maintain records of client interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary between departments.

Other Responsibilities will include;
• Incoming calls and emails.
• Provide information to clients about solutions.
• Maintain records of client interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary between departments.
• Support internal customers: Finance, Account Managers and Technicians
• Raising services orders according to guidelines.
• Create order confirmations and follow the process until order is receive at the warehouse for dispatch.
• Check with logistics availability of products.
• Create Quotes as per Sales request
• Oversee request from creation of the account at CRM,  raise the service job and give feedback to the customer.
• Create proforma Tax -Invoice.

Qualifications
• Diploma, Degree or equivalent
• Minimum 4 years’ experience working within customer support team.
• Microsoft Office - Intermediate / Advanced

Are you passionate about customer service, providing exceptional levels of client care and looking for an exciting new opportunity? An award-winning law firm with over 400 staff based in offices across the UK currently has opportunities for exceptional Customer Service Advisors to join the team.

Offering a salary of circa £25,000 plus benefits including on target quarterly bonus, the option to buy and sell holidays, company pension, sick pay, life assurance, employee assist program plus much more. You would be joining one of the most respected law firms in the UK, recently ranked in the Best Workplaces for Wellbeing for Large Organisations 2023.
This is a hybrid role, you could work from the Sheffield or Birmingham office full-time or split your week working from the office and remotely after successful completion of training period.

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The Role
You'll be the first point of contact for clients, providing excellent service in every interaction through all communication channels made via the Contact Centre. You'll be joining a small team of around 30-60 colleagues. You'll be dealing with a variety of calls, so you'll need to take ownership of all queries and provide guidance and support with this.
Responsibilities will include…
- Answering internal & external client calls & digital enquiries for all areas of the firm
- Treating all calls confidentially and complying with Data Protection regulations
- Adapting to rotate across departments within the Contact Centre based upon client demand
- Supporting clients to get the relevant support they require either directly or supporting them to reach the right area of the firm to help them.

This is a great chance for confident individuals to utilize their excellent customer service skills in a high-volume call centre environment. To ensure you are an expert on all services you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed.

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The Candidate
- Previous experience working in a Contact Centre, perhaps working within legal services, financial services, insurance
- Significant experience in a customer service/client services background
- Confidence in handing difficult and sensitive conversations, excellent listening and questioning skills
- Strong IT skills, and a good understanding of Microsoft Office programmes
- Good communications skills, both written and verbal

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The Package
Salary circa £25,000. You'll also get the following benefits with the role:
- A huge number of well-being initiatives to encourage positive mental health both in and out of the workplace
- Flexible working options to make sure that you're fully supported to work the way that best suits you
- On target quarterly bonus, the option to buy and sell holidays, sick pay, life assurance, employee assist program

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The Company
A highly respected and award-winning law firm in the UK, providing legal help and support for over 170 years. They are proud of their values and offer a huge number of well-being initiatives to encourage positive mental health both in and out of the workplace.

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Interested? If you think you're right for this Customer Service Advisor role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Customer Service
Monday - Sunday 35 hours
£23,500
6 month contract
January start date
Hybrid

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers?

I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!

What will you be doing?
* Supporting customers through fraud cases
* Liaising with 3rd parties to gain more information
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system

What do you need to apply?
* Proven experience dealing with complex queries
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Your new company Leading Fintec proud to be disruptors in the industry, based in the CBD looking for a customer service specialist to join the team! Your new role

Answering escalated customer queries, solve problems and close requests.
Follow up non-transacting customers, answer concerns and get customers transacting as soon as possible
Manage any settlement issues, follow up queries and resolve queries in an efficient and timely fashion
Manage all Change of Ownership requests.
Help customers understand the products/solutions available
Manage change of bank accounts, addresses, and other service requests and changes

What you'll need to succeed


Previous call centre experience (preferably within financial services)

Exceptional communication skills and an engaging phone manner

Be action-oriented, drive for results and success


Lead with authenticity, energy and show resilience



What you'll get in return


$65k plus superannuation


Located in the Sydney CBD


Comprehensive training and opportunities for professional growth


Supportive and collaborative team culture.

Vibrant, thriving culture with like-minded values and a passion to put customers first

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to kristina.neves@hays.com.au If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Customer Service Representative

Salary: £25,000 - £26,000
Hours: 37.5 hours Monday - Friday 8:45 - 17:00
Location: Bingley, West Yorkshire

We are representing an established and successful company based in Bradford. We want dynamic and ambitious people who are passionate about customer service love engaging with customers to work alongside an experienced team who work in busy but exiting environment.

Our client is looking for an ambitious, uplifting, eager and a confident Customer Service Representative, who is looking join a team and start straight away and develop new skills and traits with the companies qualities and progress their careers within a supportive and encouraging company. They are looking for someone who can embrace company qualities and are wanting a successful career.

Benefits of a Customer Service Representative
- Excellent working environment
- Free Parking
- Opportunities for progression
- Additional Training

Expectations of a Customer Service Representative
- Customer Engagement Skills
- Self-motivated
- Work in a Team Environment
- Able to build relationships and build rapport as a Customer Service Representative
- Reach targets and KPI'S consistently

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Representative role involves managing key accounts, handling inquiries, processing orders, and resolving complaints efficiently. Responsibilities include coordinating with internal teams, maintaining client records, creating quotes and invoices, and overseeing service and product installations. Requires 2 years of experience, strong communication skills, and proficiency in Microsoft Office.
Client Details
The client is a globally recognised company specializing in premium home and professional appliances. Known for innovation and reliability, they deliver cutting-edge solutions across various sectors, ensuring customer satisfaction through exceptional service and support. They value efficiency, quality, and customer-centric approaches, employing skilled professionals to maintain high standards in both product and service delivery.
Description
We are seeking a proactive and detail-oriented Customer Service Representative to join a dynamic team within a global leader in premium appliances. The role involves ensuring efficient communication and support for key accounts while managing administration and order processing responsibilities. ... Click here to view more detail / apply for Customer Service Representitive