Total 137 customer service job vacancies in lake mary florida

• Serves as a hotel customer service agent at a hospitality property with full responsibility for duties related and adjacent to the guest service cycle for front office operations.
• Serves as the hotel representative welcoming and interacting with guests, internal and external customers, and other visitors.
• Responsible for executing all processes and policies associated with reservations, room assignments, efficient check in and out of guests, identification and entitlements verification, payment processing and guest room key provision and control.
• Posts charges and payments on guest folios and responsible for the accountability and safekeeping of any assigned change fund.
• Maintains and updates notes and logs of all activities, and reports to management discrepancies and performance outcomes.
• Exercises independent judgement to resolve guest complaints as appropriate, maintains daily logs, updates frequently asked questions, and advises supervisor or work leader of more serious and non-routine concerns for resolution.
• Performs duties normally associated with front office operations as desk clerk, telephone services, reservations, luggage storage, lost & found, accountability reports, parking assistance and security for the hotel operation.
• Maintains the general cleanliness and appearance of the lobby, breakfast area, common areas, and furniture to ensure overall guest comfort.
• Provides communication assistance in medical and fire emergencies and may serve as primary point of contact during such emergencies.

This Food Service Worker position is located within the Nutrition & Food Service at the CW Bill Young Medical Center.

Major duties and responsibilities include but are not limited to:

• Set up assigned station with the correct supplies and food items.
• Serve food cafeteria style by placing uniform portions of food on customers'/patients'/residents' plates.
• Break down and clean the station when assigned.
• Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary.
• Return soiled trays and dishes to the dish room.
• Deliver meal trays to the patients' bedsides and report the patients' comments and complaints to the supervisor or dietitian.
• Prepare beverages according to the number of servings required.
• Prepare fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities.
• Sort, wash, peel and cut cold foods using knives or other equipment.
• Aids cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes.
• Prepare uncooked food items, such as sandwich spread and salad dressings.
• Operate and break down and clean all equipment assigned to food service and related areas.
• Portion food items into standard serving sizes using the proper utensils and specified dishware.
• Prepare boxed/to go meals.
• Select and place correct items on patient trays.
• Read and interpret a regular or modified menu, individual diet cards, tray tickets or patient selections.
• Identify obvious discrepancies between the prescribed diets and the food items designated by the menu.
• Decide what food items to serve for the most common diets.
• Perform heavy-duty cleaning tasks throughout the food service and related areas.
• Separate food waste, trash/recyclables from dishes, glasses, and silverware
• Unload food/tray delivery carts.
• Store sanitized dishes, glasses and silverware.
• Scrape, soak, scour, and scrub cookware and utensils.
• Move garbage cans when collecting and transferring trash from the work area to the disposal area.
• Other duties as assigned to meet the needs of the Medical Center.

The purpose of this position is to measure individual performance quality as well as identify training needs through the review and assessment of completed compensation and pension claims.

Duties include, but are not limited to:

• Performs individual quality reviews to determine the authorization quality level of individual VSRs for purposes of individual performance standards in accordance with an established monthly schedule.
• Conducts focused "in-process reviews" for cases to determine the accuracy of claims action taken. (Such reviews are for station-level feedback and improvement only, not used for individual performance standard purposes.)
• Responsible for sharing authorization quality trend information with management on an ongoing basis and with the VSRs during training sessions.
• Reviews products or activities for quality of performance and enters the results into the on-line STAR checklists.
• Evaluates and identifies deficiencies of all elements of a claim from evidence development, income and dependency issues, to award processing and authorization. Provides an explanation of errors and includes comments where attention is warranted.
• Prepares and conducts formal training sessions; including but not limited to training for newly hired personnel, refresher training and other necessary training due to changes in procedures, regulations, or the law.
• Prepares STAR data reports and provides to personnel in the regional office who are authorized to request and receive such reports.
• Develops various quality assurance processes with emphasis on work procedures and techniques that address unique work conditions and practices.
• Ensures all program requirements imposed by Compensation Service and/or the Pension and Fiduciary Service and the Court of Appeals for Veterans Claims are met or implemented.

This Food Service Worker position is located within the Nutrition & Food Service at the CW Bill Young Medical Center.

Major duties and responsibilities include but are not limited to:

• Set up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items.
• Serve food cafeteria style by placing uniform portions of food on customers'/patients' plates.
• Break down and clean assigned area when the meal is finished and return food to the kitchen.
• Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary.
• Return soiled trays and dishes to the dish room after meals.
• Deliver meal trays to the patients' bedsides.
• Brew coffee according to the number of servings required.
• Assemble and toss fresh fruit or green salads in quantity using prepared dressings and portions into standard serving sizes.
• Apportion other food items into standard serving sizes using the proper utensils and containers.
• Make cold sandwiches using prepared ingredients and pack box lunches.
• Work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated. storage and receiving, and the serving line.
• Sort, wash, peel and cut fresh fruits and vegetables.
• Operate and break down equipment.
• Perform heavy-duty cleaning tasks throughout the food service and related areas.
• Separate food waste and trash from dishes, glasses and silverware in the dish washing area.
• Remove inspection doors, strainer pans, screens and spray arms for preventive maintenance of the dish machine.
• Unload delivery trucks.
• Store sanitized dishes, glasses and silverware.
• Scrape, soak, scour, and scrub the heavier cooking utensils.
• Move heavy garbage cans when collecting and transferring trash from the work area to the disposal area.

This Food Service Worker position is located within the Nutrition & Food Service at the West Palm Beach VA Medical Center.
Major duties and responsibilities include but are not limited to:

• Sets up and breaks down assigned station with the correct supplies and food items.
• Portions food items into standard serving sizes using the proper utensils and specified dishware.
• Selects and places correct items on patient trays.
• Decides what food items to serve for the most common diets.
• Identifies obvious discrepancies between the prescribed diets and the food items designated by the menu.
• Sets up dining room tables for service, place food and beverages on tables, and replenish items as necessary.
• Delivers meal trays to the patients' bedsides; reporting the patients' comments and complaints to the supervisor or dietitian.
• Provides assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes.
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts.
• Reads and interprets regular or modified menus, individual diet cards, tray tickets or patient selections.
• Performs heavy-duty cleaning tasks throughout the food service and related areas.
• Performing other duties as assigned.

• Prepares coffee, tea, and punches according to recipes. Brews coffee according to the number of servings required. Brews other hot drinks and prepares a full variety of cold drinks ensuring directions are followed. Sets up water stations.
• Loads food trays onto carts to transport to dining facilities. Sets out trays of food for customers to self serve. Following directions from work leader, assists with placing and removing food trays delivered by from caterers in warming ovens.
• Assists in opening packages of food items and setting up on trays for serving or further preparation.
• Clears, breaks down, and cleans assigned area. Returns soiled dishes and trays. Sets up and operates dishwashing machine. Scrapes, soaks, scours, and scrubs heavy cooking utensils.
• Cleans ceilings, exhaust fans, and spaces under and behind equipment, and other heavy duty cleaning tasks. Washes floors and walls. Cleans refrigerators and freezers. Sanitizes garbage disposal equipment and areas.
• Unloads food and beverages from delivery trucks/caterers. Assists in storing heavy supplies. Moves heavy, filled garbage cans when collecting and transferring trash from work to disposal areas.
• Performs cleaning tasks throughout the food service and related areas, such as cleaning counters, appliances, sinks, dishwashers, cabinets and pantry area.
• Assists in moving food items from the storage areas to the work areas using a dolly or simple warehousing equipment. Moves heavy garbage cans when collecting and transferring trash from the work area to the disposal area.
• Gathers recyclable materials. Breaks down cardboard cartons for recycle pickup. Places other recyclables in appropriate locations.
• Serves and apportions a variety of meats, vegetables, desserts, etc. onto serving tables/counters in indoor and outdoor dining and reception areas. Loads and transports carts to and from kitchen to dining and reception areas.
• Utilizes safety and sanitation practices, rules, regulations, and procedures to maintain a safe and clean work environment. Uses and assures proper fit of required equipment and clothing. Safely uses and maintains tools and equipment.
• Assists with preparing and packing box lunches. Wraps sandwiches and stores in cool area for follow up use. Stocks refrigerators or dispensers with milk or juice beverages to ensure cool temperature of beverage when served.
• Transports fruits from refrigerator and packages of single serving chips, cookies or similar menu items to eating areas for participant self serve. Uses the proper utensils and containers.
• Operates choppers, can openers and kitchen hand tools as needed. Packages bread, rolls, pastries and other baked goods that need to be sealed.
• Food service set up and clean up is a regular and recurring duty for all meals, snacks and refreshments served at Grey Towers. The set up and clean up is performed in a continuous, uninterrupted manner or during expected recurring intervals.

• Sets up food service counters, steam tables, table arrangements for banquets and side service stands with hot and cold foods.Removes or washes tables and chairs.
• Performs as a short-order cook operating the grille and deep fat fryer and other related equipment under close supervision following specific instructions.
• Serves food in standard portions, cafeteria style, to diners.
• Sets up glasses, silverware, butter, condiments, salads, desserts, breads, and beverages on serving counter.
• Cooks or prepares hot and cold sandwiches, breakfast foods, and a variety of fruit and vegetable salads. coffee and tea according to the number of servings required.
• Places standard portions of food in uniform amounts on plates, in small dishes or glasses.
• Cuts, scrapes, chops, dices, and peels fruits and vegetables.
• Cleans, scrubs, wipes, washes cooking and service equipment and assists in maintaining the overall cleanliness and orderliness of kitchen equipment and utensils, cleans tables, chairs, and furniture in dining room, fills and cleans condiment utensils, and keeps dining area clean at all times, reporting any unsatisfactory sanitary conditions.
• Exercises good sanitary habits in the performance of duties.
• Operates a cash register. Performs other related duties as assigned.

Duties listed but are not limited to:

• Maintain a positive therapeutic relationships by displaying respect for human dignity with patient, families and/or significant others utilizing learned communication skills
• Begins to utilize observation skills for data collection, reporting, and recording patient/resident observations
• Learning to perform aspects of nursing care to meet patient's needs for the following under close supervision and with direction/guidance from a preceptor:
  • Personal Hygiene
  • Physical Comfort
  • Activity, Exercise, Rest
  • Nutrition
  • Elimination
  • Prevention of Skin Breakdown
  • Rehabilitative Aspects of Care
  • Turning and repositioning
• Maintaining a safe clean and therapeutic environment for patients by performing such activities as checking equipment, assessing safety hazards, straightening procedural and storage areas, cleaning stretchers and wheelchairs between patient uses.
• Participate in maintenance of an optimal infection control program.
• Recognizes changes in the patient's condition and behavior and reporting this to the registered nurse.

The successful candidate will:

• Perform duties as such short order grill cook and/or assist the cook in the preparation of lunch or dinner meals.
• Perform a limited variety of tasks, such as grilling foods to order, i.e., hamburgers, pancakes, bacon, eggs, etc.
• Select food items to be services and ensure their freshness. Take direct customer orders or ticket orders from waitresses ensuring items are cooked to order, served using authorized portion controls and temperature and turning to avoid burning.
• Assist/or prepare simple items such as sandwiches, soups, salads. Measure and weighs ingredients according to simple recipes or as directed.
• Place cooked food on serving dishes, steam or food carts.
• Ensure group orders are served simultaneously.
• Keep grills, stoves, refrigerators and working areas in a neat and clean manner in accordance with safety and sanitation regulations.
• Notify supervisors of items needed in order to maintain stock.
• May be required to assist in taking inventory.
• May be required to collect money, operate a cash register and prepare necessary documentation for cash fund accountability.
• May be required to occasionally perform other duties within the facility.

• Initiates contacts and receives incoming calls and communication with fiduciaries and beneficiaries under the supervision of the Fiduciary Program, to explain the full range of VA benefits and all related programs and entitlements, in addition to, federal, state, and local assistance programs.

• Advises fiduciaries, trust officers, banking officials, attorneys and court officials of regulations, necessary documentation and other factors which impact the VA fiduciary oversight of the beneficiary.

• Reviews records to ensure that all beneficiaries and dependents are accounted for in award actions (i.e. dependent parents, children living with other relatives, etc.).

• Identifies and audits the records for possible fraud, embezzlements, misappropriations, or misuse by fiduciaries.

• Conducts in-depth analysis, quasi-legal examinations, investigations, and financial assessments of inquiries pertaining to allegations of misuse.

• Protects the VA beneficiary and their estate by initiating actions to generate payment suspensions, resumptions, or terminations for appropriate situations (successor fiduciary appointment, failure of fiduciary to account, unauthorized expenditures, death, alleged misuse or whereabouts unknown).

• Initiates the appropriate actions/steps (misuse allegation, request a field examination, complete the misuse investigation) and forward misuse determination for management concurrence.

• Audits and reviews fiduciary's annual accounting or fund usage to include receipts or other documentation and works with the fiduciary to correct and clarify, in accordance with regulatory guidance, any expenditures that are questionable.

• Reviews surety bonds to determine their adequacy and informs the fiduciary when the bonds are found to be deficient or substantially greater that necessary so the appropriate increase or decrease can be accomplished.

• Refers information regarding misuse of funds to the appropriate agency to include the court of jurisdiction, Office of Inspector General (OIG) and/or District Counsel.

• Maintains system databases and records to include establishing and updating beneficiary and fiduciary profiles, changes of fiduciaries, changes of name, address, or direct deposit information.

Major duties for the Food Service Worker Supervisor include, but are not limited to:

• Supervises all areas of food production and service including food preparation, nourishment, tray delivery and retrieval;
• Takes corrective action for any problems that might arise on the floors pertaining to food service;
• Receives and inspects deliveries and requisitions all supplies needed in all food service areas;
• Prepares performance ratings/competencies for all employees under their direct supervision;
• Discusses work performance and problems with employees, monitors tardiness and attendance, provides guidance and makes necessary adjustments in assignments when necessary;
• Carries out the responsibilities of the position within general instructions, standard procedures and established policies;
• Ensures subordinates complete the tasks to which they are assigned and explains work requirements to meet food service schedules;
• Establishes priorities for daily operations in the event of emergency situations; defines the standards of quality and quantity to be met;
• Serves as a member of the in-service training team by providing individual and/or group instruction for employees;
• Provides guidance and assistance for lower grade employees in making decision when assembling patient trays and utilizing correct foods to be served on modified diets;
• Maintains inventory of food service supplies and equipment;
• Conducts quality assurance monitors and sanitation reviews;
• Supervises the delivery and retrieval of patient trays which includes interacting with members of the multidisciplinary team;
• Performs other related duties as assigned.

Duties listed but are not limited to:

• Inpatient Staff Registered Nurse (RN) is responsible and accountable for individual nursing practice and determines the appropriate delegation of tasks consistent with the nurse's obligation to provide optimal care.
• The focus is on individual growth and development in practice with increased levels of self-direction.
• Ability to formulate a plan of care based on nursing assessments.
• Seeks guidance in how to improve care provided to patients and families.
• Delegates elements of care to the appropriate individual based upon assessed needs, condition, and safety of the patient.
• The nurse brings principles and theory with limited application of critical thinking skills.
• Responsible for participating in activities supporting nursing excellence, quality improvement and unit based and/or organizational level Shared Governance councils.
• Accountable for utilizing clinical expertise and evidence-based practice to find innovative approaches to address concerns to improve the quality of care provided to our veterans.
• The incumbent may be required to travel to alternate facilities/sites within the Tampa VA Hospital and Clinics catchment area to provide patient care via cross-coverage or reassignments.

Rehabilitation services assist patients to obtain their maximum level on independence and improving their quality of life. Assesses, plans, implements, and evaluates care based on age-specific components. Registered nurses on Rehab-3 provide nursing care to Veterans and active-duty personnel. Rehab-3 nurses provide care to post-surgical and non-surgical patients with orthopedic surgeries, laminectomies, debility, and stroke. The unit also supports the Chronic Pain Rehabilitation Program supporting patients tapering off opioids, and supporting them in various programs supporting healthy lifestyles.

Duties listed but are not limited to:

• Individual nursing practice and determines the appropriate delegation of tasks consistent with the nurse's obligation to provide optimal care.
• The focus is on individual growth and development in practice with increased levels of self-direction.
• Ability to formulate a plan of care based on nursing assessments.
• Seeks guidance in how to improve care provided to patients and families.
• Delegates elements of care to the appropriate individual based upon assessed needs, condition, and safety of the patient.
• The nurse brings principles and theory with limited application of critical thinking skills.
• Responsible for participating in activities supporting nursing excellence, quality improvement and unit based and/or organizational level Shared Governance councils.
• Accountable for utilizing clinical expertise and evidence-based practice to find innovative approaches to address concerns to improve the quality care provided to our veterans.
• The incumbent may be required to travel to alternate facilities/sites within the Tampa VA Hospital and Clinics catchment area to provide patient care via cross coverage or reassignments.

The CYP Food Service Worker performs various tasks or a sequence of tasks in food service preparation. Tasks consist of several steps that require attention to work operations and follow and established sequence of work. These tasks, which are summarized into categories related to food preparation and service, kitchen maintenance, and food storage, are summarized below.

Food Preparation and Service

• Assist in food preparation with tasks such as peeling potatoes; cutting, sorting and washing vegetables and fruits; assembling sandwiches; and measuring and weighing ingredients.
• Stocks food service carts with appropriate utensils, plates, bowls, food and beverages, as required for family style dining in the classrooms or activity areas.
• Wraps, arranges, and/or packages items for serving to children and youth.
• Transports food from kitchen area to classrooms or activity areas.
• Returns carts, dishes, and leftover food to the kitchen and disposes of all food waste and trash.

• Pre-rinses and washes pots, pans, dishes, glasses and silverware in either a mechanical dishwasher or manually according to sanitation regulations.
• Cleans serving carts, food preparation areas, cupboards, drawers, and dishwashing areas.
• Sets up and operates a mechanical dishwasher.
• Removes inspection doors, strainer pans, screens, and spray arms for preventative maintenance and cleaning.
• Scrapes, soaks, scour, and scrubs the heavier cooking utensils such as mixing bowls and pots which, because of their large size and weight, are awkward to handle.
• Performs heavy-duty cleaning tasks through the food service and related areas, such as cleaning ceilings; cleaning exhaust hoods; cleaning spaces under and behind kitchen equipment, including moving he equipment; washing floors and walls with powered cleaning equipment; cleaning walk-in refrigerators and freezers; and sanitizing garbage room.
• Maintains work area in a clean and orderly manner, adhering to NAVMED P5010 and all local policies and procedures.
• Operates, breaks down and cleans all electrical equipment assigned to the area for food preparation.
• Stores sanitized dishes and silverware.

• Labels and dates all items in refrigerators and freezers and stores leftovers in accordance with sanitation and health standards.
• Stores canned, boxed, and/or frozen items in food storage area.
• Unloads food and supplies from delivery trucks.
• Moves heavy garbage cans when collecting and transferring trash from the work area to the disposal area.

• Responsible for complying with security, fire and sanitation rules, policies, procedures, and regulations.
• Ensures compliance with U.S. Agriculture (USDA) Child and Adult Care Food Program (CACFP), and all pertaining standards, policies, and regulations.
• Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.
• Performs other duties as assigned.

The CYP Food Service Worker performs various tasks or a sequence of tasks in food service preparation. Tasks consist of several steps that require attention to work operations and follow and established sequence of work. These tasks, which are summarized into categories related to food preparation and service, kitchen maintenance, and food storage, are summarized below.

Food Preparation and Service

• Assist in food preparation with tasks such as peeling potatoes; cutting, sorting and washing vegetables and fruits; assembling sandwiches; and measuring and weighing ingredients.
• Stocks food service carts with appropriate utensils, plates, bowls, food and beverages, as required for family style dining in the classrooms or activity areas.
• Wraps, arranges, and/or packages items for serving to children and youth.
• Transports food from kitchen area to classrooms or activity areas.
• Returns carts, dishes, and leftover food to the kitchen and disposes of all food waste and trash.

• Pre-rinses and washes pots, pans, dishes, glasses and silverware in either a mechanical dishwasher or manually according to sanitation regulations.
• Cleans serving carts, food preparation areas, cupboards, drawers, and dishwashing areas.
• Sets up and operates a mechanical dishwasher.
• Removes inspection doors, strainer pans, screens, and spray arms for preventative maintenance and cleaning.
• Scrapes, soaks, scour, and scrubs the heavier cooking utensils such as mixing bowls and pots which, because of their large size and weight, are awkward to handle.
• Performs heavy-duty cleaning tasks through the food service and related areas, such as cleaning ceilings; cleaning exhaust hoods; cleaning spaces under and behind kitchen equipment, including moving he equipment; washing floors and walls with powered cleaning equipment; cleaning walk-in refrigerators and freezers; and sanitizing garbage room.
• Maintains work area in a clean and orderly manner, adhering to NAVMED P5010 and all local policies and procedures.
• Operates, breaks down and cleans all electrical equipment assigned to the area for food preparation.
• Stores sanitized dishes and silverware.

• Labels and dates all items in refrigerators and freezers and stores leftovers in accordance with sanitation and health standards.
• Stores canned, boxed, and/or frozen items in food storage area.
• Unloads food and supplies from delivery trucks.
• Moves heavy garbage cans when collecting and transferring trash from the work area to the disposal area.

• Responsible for complying with security, fire and sanitation rules, policies, procedures, and regulations.
• Ensures compliance with U.S. Agriculture (USDA) Child and Adult Care Food Program (CACFP), and all pertaining standards, policies, and regulations.
• Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.
• Performs other duties as assigned.