Total 15 customer service job vacancies in gl2 4wd

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: QuedgeleyHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

Service Advisor
Basic Salary - £24,000 to £27,000
OTE - £32,000
Location - Gloucester

Benefits -
Free MOT's and Discount on Services
Car Discounts for Staff
Longevity Rewards
Free Eye Test, Dental and Therapy Treatments

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

If you are interested in this Servce Advisor position, please contact Ryan McArthur @ Auto Skills and quote job number: 49355

For further information about this role please see attached the job description and person specification.

Air Group, part of the Key Group of companies is the largest community of its kind in the later life lending market with over 8,000 members across the UK. Specifically designed to help advisers and brokers to develop their business, with the tools and infrastructure to compete with large sector specialists. Air Sourcing, our technology solution which allows advisers to source all later life lending products in real time, allowing them to select a suitable product for their clients' needs.

As a Customer Service Assistant, you will be involved in processing administration requests and queries from mortgage advisers via our Sourcing platform, online chat, email and over the phone. The ideal candidate will show initiative to get the job done in a timely manner and have an enthusiastic attitude with a genuine passion for providing professional customer service.

We are looking for a team player who can prioritise, multi-task, and manage their time effectively. The ability to think fast and work in a fast-paced environment is key to being successful in this role. In return you will be part of a fantastic team and organisation who invest in their employees.

Responsibilities:

• To demonstrate and continuously embed the company values in every aspect of the role.

• Provide customer service support via the telephone, online chat and email.

• Process KFI requests as they are received.

• To build knowledge of the Equity Release market.

• Become a competent user of the Air Sourcing system.

• Process Air Mortgage Club registrations.

Skills & experience:

• Previous administration and customer service experience is essential, however full training in the market will be given.

• Excellent interpersonal and communication skills and confidence to liaise with all levels of an organisation; both internal and external.

• Ability to work well in a busy and ever-changing environment.

• Strong organisational skills.

• Ability to process tasks coming in from a variety of sources at one time.

• Meticulous attention to detail.

Most of all we look for people who display and work around the core values of our business:

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all of our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

Benefits:

• 23 days holiday, plus bank holidays. Rising to 28 days based on length of service.

• Additional holiday purchase scheme

• 1 charity day

• Tier 1 pension (Employee 5%, Employer 8%

• Simply Health cashback plan

• Life Assurance

Recovery Coordinator

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Coordinator. As a Recovery Coordinator you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Our Client's Values;

Care.
People are at the heart of everything we do. We want the best for everyone we work with.

Be human.
We are accessible, genuine and humble. Always learning.

Do the right thing.
We're open, honest and inclusive. We get things done.

Key role and responsibilities for a Recovery Coordinator;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Coordinator;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Coordinator;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Coordinator role please send us your CV by clicking 'apply now!

We have an exciting opportunity to become part of an established and friendly team within Wickersley, Rotherham

You will be working 36 hours per week, with the opportunity for overtime if required, as part of a team caring for a young child with an acquired brain injury. Working alongside some of the resident’s family members, as well as other care professionals, you will be ensuring that the service user has the best quality of life possible.

The service user likes to be active and takes part in trips within the local community including bowling, trips to the cinema. We are looking for someone who will engage with the service user throughout the day and take an active role in making their life the best possible!

Your duties will include:
- Following the care plan to ensure that the service users’ routines are followed to prevent any distress.
- Conduct personal care activities – inc. showering, catheter and bowel care
- Remaining engaged and patient with the service user
- Domestic duties
- Administrating medication
- Recording observation checks

We are looking for someone who has a driving licence and is willing to drive the pool car to various activities and appointments.

This role has become available as one of the longstanding team members is retiring so if you are an outgoing, bubbly character looking for a permanent role then this is the one for you!

WE DO NOT offer Sponsorships, please do not apply for this role if you cannot work a full 36 hours per week without one!


To be suitable for this position you must have:

- An Enhanced DBS Certificate
- Up to date mandatory training certificates
- Full up-to-date CV
- A minimum of 3 months experience working within a hands-on care role
- A referenceable work history
- Full UK Driving Licence
- A bubbly and outgoing personality and a true passion to make the lives of those under your care as fulfilling as possible.

**Please note that we do not offer sponsorships**


Permanent after a successful 12 week period

4 week rotational rota with 2 weekends off a month. Working 36 hours per week Monday to Sunday to include days and night 8am-8pm and 8pm-8am

Rate of pay for the first 3 months is £13.50 per hour, rising to £16.00 for day shifts and £17.00 per hour for nights

Service Care Solutions are supporting a Drug and Alcohol service in Gloucester. They have a requirement for a Registered Mental Health Nurse, you must deliver high standards of Nursing care for the treatment and support of Substance dependency. You must also be able to provide high-quality clinical assessments and treatment to Substance dependants clients in a residential setting, working in a multi-disciplinary team.

Our client's vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

Key role and responsibilities for a Registered Mental Health Nurse

• Support for Drug and Alcohol users with complex needs as part of a 12 step programme
• Liaise with other professionals and members of the wider multidisciplinary treatment team
• Provide interventions
• Promote Health and Well-Being of client and maintain a safe, caring therapeutic environment
• Undertake initial health assessment on admission to include Mental Health and Substance Misuse history

Minimum requirements for a Registered Mental Health Nurse

• Nurse Qualification - RMN with UK Registration
• Ability to work with the 12 Step Programme (Recovery Model)
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

What we offer for a Registered Mental Health Nurse

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Registered Mental Health Nurse role please send us your CV by clicking 'apply now'!

Recovery Coordinator

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Coordinator. As a Recovery Coordinator you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Our Client's Values;

Care.
People are at the heart of everything we do. We want the best for everyone we work with.

Be human.
We are accessible, genuine and humble. Always learning.

Do the right thing.
We're open, honest and inclusive. We get things done.

Key role and responsibilities for a Recovery Coordinator;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Coordinator;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Coordinator;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Coordinator role please send us your CV by clicking 'apply now!

Solo Service Group are recruiting a cleaning operative to join our team on a part time, permanent basis in Gloucestershire Police, Compass House, Edison Close, Quedgley, GL2 2AN

We are looking for reliable and diligent individuals to join our team, we will provide all the necessary training, therefore we need you to bring the drive and commitment to support the collective success of the team.

40 Hours a week
8 Hours a day
Saturday - 08:00 -16:00

Police Vetting is a requirement for this role

Your main aim will be to carry out a range of cleaning activities including mopping, sweeping, dusting, emptying bins and cleaning wash/shower rooms.

You will also:
• Ensure that all areas are cleaned to the highest standards at all times
• Maintain Health and Safety standards at all times.
• Ensure equipment is cleaned, maintained and stored correctly
• Deal with any customer requests promptly and courteously

To succeed in this role you will need:
• Good attention to detail
• Good verbal and written communication skills
• Ability to work independently and use initiative, while being part of a team
• To be reliable and responsible with a flexible approach to work
• Cleaning experience is preferred but full training will be provided if necessary

Why join SOLO Service Group Ltd?
• Uniform provided by the company
• Nest Government pension scheme
• Full training and development opportunities
• 28 days holiday allowance which includes 8 days public holidays (pro rata)
• Extra hours can be available to cover holidays and sickness

Solo are a well established professional cleaning company that has been providing the essential services that keep businesses and societies running day in and day out throughout the UK since 1990.

To apply please email your CV and clearly state which role you are applying for to:-
christopher.palmer@soloservicegroup.com or phone: 07971495283

Whilst we make every effort to provide clear communications throughout the interview and placement process. It may not always be possible to respond to each one individually - therefore, if you have not heard from us from us within 10 days of your application/interview it must be assumed that your application has not been successful.

Service Advisor
Basic Salary - £24,000 to £27,000
OTE - £32,000
Location - Gloucester

Benefits -
Free Parking
Life Assurance
Wellbeing Services
Cycle to Work Scheme
Staff Discount on Servicing and MOT's

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

Please contact Ryan McArthur @ Auto Skills and quote job number: 47828

About us

The Guinness Partnership provides services to more than 65,000 homes nationwide. With a truly national presence, Guinness is one of the leading housing providers in the sector. Guinness Property provide repairs & maintenance services to The Guinness Partnership. Our national teams deliver housing repairs, maintenance and improvement services to ensure our customers' homes are safe and maintained to high standard.

About the role

A full UK clean driving licence is required for this role.

This is a full-time permanent role working 39 hours per week Monday - Friday.

Location: Cheltenham and Gloucester

Are you a dynamic and experienced leader looking for a new challenge in the property maintenance sector? We are currently seeking a talented Repairs Service Manager to join us and lead our internal repairs team, delivering exceptional works to our customers' homes in the Cheltenham and Gloucester region.

If you have a proven track record in property maintenance management, excellent leadership skills, and a commitment to delivering outstanding customer service, we want to hear from you. Join us in ensuring the safety, satisfaction, and well-being of our customers while driving operational excellence in property repairs.

This role is about being highly organised, problem solving, being great with systems and technology and great at people communication. This is not a surveying role but is a key to joining together all of our different services whether that be; Customer communication or complaints, information analysis, contractor management and team work to name a few.

We would love to hear from those with equivalent levels of experience as we know not everyone has direct trade experience.

Key Responsibilities:

- Lead and manage a team to deliver high-quality repairs works in customers' homes.

- Ensure operational productivity and work quality through regular quality audits and monitoring of progress.

- Manage financial controls and resource allocation effectively.

- Oversee subcontractors' performance and compliance with contractual agreements.

- Monitor vehicle stock levels and control materials in line with standards and guidelines.

- Ensure compliance with Health and Safety regulations and other statutory requirements.

- Handle customer complaints, workflow tasks, and system updates promptly.

- Support safeguarding procedures and appropriately address safeguarding concerns.

Key Outcomes:

- Achieve high customer satisfaction and meet operational KPIs.

- Deliver work on time and within budget, ensuring value for money.

- Manage contracts effectively to meet customer expectations and budget requirements.

- Ensure compliance with regulatory requirements, policies, and procedures.

- Maintain a proactive approach to Health and Safety and risk management.

Desirable

• Experience of stock condition software/handheld devices.
• Experience of working as part of a management team delivering front line services.
• Extensive knowledge of building maintenance technical operations.

Essential Qualifications

• Relevant Technical qualification - trade NVQ level 3 or equivalent or relevant experience.

If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria

About Us

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Proud member of the Disability Confident employer scheme

Recruiting now for summer 2024!!! Remit are proud to be partnered with WW Truck & Bus (Volvo) to deliver their HGV Technician apprenticeships. WW Truck & Bus (Volvo) has always recognised the value that apprenticeships can bring to the business and each year, they have more than 300 young men and women go through their apprentice scheme and go on to progress further within the company. A Volvo trained apprentice will become a top class asset to their business for years to come. This year, Volvo launched their ‘Women in HGV’ initiative to bust the myth that the automotive sector is just for men and have seen great results in welcoming more women into the business. Start dates are from May to August 2024 What you’ll be learning. A Heavy Vehicle Service Technician will inspect, maintain, and repair large vehicles weighing 3.5 tonnes and over such as HGV's and buses. • Servicing – carrying out inspections. • Maintenance – general and preventative maintenance. • Repairing – repairing/replacing parts. • Diagnostics – diagnosing faults in the onboard systems. You will gain a full understanding of the importance of 6-week checks, Operators (O) licence’s and legal obligations and as a technician apprentice, you will receive training to the manufacturer and DVSAs standard. Training delivery. In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training. • Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised. • Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day. • Attending block release to the Volvo Training Academy in Derby, DE21 7BH every 2 months. All costs of your hotel food and accommodation plus all travel arrangements are covered by WW Truck & Bus. What are the benefits? • Full-time employment from day one. • Competitive salary. • Holiday pay. • Residential training with expert support and guidance. • Internationally recognised accreditation. • Fully paid for training course, including all qualification fees and accommodation. • Team building and special events What you’ll achieve. On successfully completing the Volvo Apprentice Programme, you will gain national qualifications recognised throughout the automotive industry: • Heavy Vehicle Service and Maintenance Technician level 3 (ST0068\AP02) In addition, Volvo holds an event where you and your family will be invited to a special graduation day to receive your certificates and possibly a special merit award at the end of your apprenticeship. https://www.walesandwestusedtrucks.co.uk/page/6/about-us #INDAUTOTraining to be Provided

Training is delivered in the workplace and on block release to Remit’s Automotive Academy in Derby. There are a total of 18 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve: • IMI Heavy Vehicle Service and Maintenance Technician Level 3 • Functional Skills Level 2 in English & Maths (if required)

Service Advisor
Basic Salary - £24,000 to £27,000
OTE - £32,000
Location - Gloucester

Benefits -
Free MOT's and Discount on Services
Car Discounts for Staff
Longevity Rewards
Free Eye Test, Dental and Therapy Treatments

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

Please contact Ryan McArthur @ Auto Skills and quote job number: 46866

Recruiting now for summer 2024!!!

Remit are proud to be partnered with WW Truck & Bus (Volvo) to deliver their HGV Technician apprenticeships. WW Truck & Bus (Volvo) has always recognised the value that apprenticeships can bring to the business and each year, they have more than 300 young men and women go through their apprentice scheme and go on to progress further within the company.
A Volvo trained apprentice will become a top class asset to their business for years to come.

This year, Volvo launched their ‘Women in HGV’ initiative to bust the myth that the automotive sector is just for men and have seen great results in welcoming more women into the business.

Start dates are from May to August 2024

What you’ll be learning.
A Heavy Vehicle Service Technician will inspect, maintain, and repair large vehicles weighing 3.5 tonnes and over such as HGV's and buses.
• Servicing – carrying out inspections.
• Maintenance – general and preventative maintenance.
• Repairing – repairing/replacing parts.
• Diagnostics – diagnosing faults in the onboard systems.

You will gain a full understanding of the importance of 6-week checks, Operators (O) licence’s and legal obligations and as a technician apprentice, you will receive training to the manufacturer and DVSAs standard.

Training delivery.
In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training.
• Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised.
• Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day.
• Attending block release to the Volvo Training Academy in Derby, DE21 7BH every 2 months. All costs of your hotel food and accommodation plus all travel arrangements are covered by the Volvo Trucks.

What are the benefits?
• Full Time Employment from day one.
• Competitive Salary.
• Holiday Pay.
• Residential training with expert support and guidance.
• Internationally recognised accreditation.
• Fully paid for training course, including all qualification fees and accommodation.
• Team building and special events

What you’ll achieve.
On successfully completing the Volvo Apprentice Programme, you will gain national qualifications recognised throughout the automotive industry:
• Heavy Vehicle Service and Maintenance Technician (ST0068\AP02)
• Functional Skills level 2 in English & maths which is the equivalent of a GCSE 4/C (if required)

In addition, Volvo holds an event where you and your family will be invited to a special graduation day to receive your certificates and possibly a special merit award at the end of your apprenticeship.

https://www.walesandwestusedtrucks.co.uk/page/6/about-us

This apprenticeship is the MAN Truck & Bus Manufacturer programme There is a lot involved in keeping HGVs on the road, so you will gain a full understanding of the importance of 6-week checks, Operators (O) licence’s and legal obligations and as a Technician apprentice, you will receive training to the manufacturer and DVSAs standard. A Heavy Vehicle Service Technician will inspect, maintain, and repair large vehicles weighing 3.5 tonnes and over such as HGV's and buses. • Servicing – carrying out checks • Maintenance – replacing / repairing engine parts • Diagnostics – using the latest diagnostic equipment As an apprentice, you will observe, learn and gain an understanding of a wide range of engineering skills and processes while under the instruction of skilled technical staff. Hours: day shift 8am - 4:30pm for the first year, then day and night shift pattern from year 2 Wages: Starting salary of £5.50 per hour for the first year, then raising to £10.20 per hour in year 3Training to be Provided

Training is delivered in the workplace and on block release to Remit’s Automotive Academy in Derby. There are a total of 18 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve: • IMI Heavy Vehicle Service and Maintenance Technician Level 3 • Functional Skills Level 2 in English & Maths (if required)